ICT Support Jobs in the UK excluding London

ICT Support
UK > UK excluding London

The median ICT Support salary in the UK excluding London is £25,243 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 711 711 826
Rank change year-on-year 0 +115 -145
Permanent jobs requiring an ICT Support 45 44 20
As % of all permanent jobs advertised in the UK excluding London 0.064% 0.072% 0.028%
As % of the Job Titles category 0.067% 0.080% 0.029%
Number of salaries quoted 39 31 18
10th Percentile £14,000 £13,255 £23,011
25th Percentile £24,348 £23,471 £25,000
Median annual salary (50th Percentile) £25,243 £25,953 £26,367
Median % change year-on-year -2.74% -1.57% -6.08%
75th Percentile £35,579 £30,978 £32,151
90th Percentile £38,250 £53,923 £32,598
UK median annual salary £26,000 £29,936 £28,500
% change year-on-year -13.15% +5.04% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,712 54,809 67,929
% of permanent jobs with a recognized job title 94.79% 89.23% 95.80%
Number of salaries quoted 47,259 31,113 42,994
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £52,750 £50,000
Median % change year-on-year -5.21% +5.50% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

ICT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured ICT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ICT Support in the UK excluding London

ICT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing ICT Support in the UK excluding London.

Salary trend for ICT Support in the UK excluding London

ICT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing ICT Support in the UK excluding London over the 6 months to 2 May 2024.

Salary histogram for ICT Support in the UK excluding London

ICT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support within the UK excluding London region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +44 15 £35,579 +37.09% 2
Midlands +12 15 £24,696 -5.65% 4
West Midlands +34 13 £24,696 +2.62% 3
East of England +8 11 £14,000 -28.24% 3
Yorkshire - 9 £35,579 -
North West -5 5 £36,500 +40.64%
South East - 3 £26,000 - 1
East Midlands -20 2 £34,836 -33.99% 1
North East - 1 - - 2
Scotland - 1 - -
ICT Support
UK

ICT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 2 May 2024, ICT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring ICT Support in the job title.

1 28 (62.22%) Microsoft
2 20 (44.44%) CRM
3 19 (42.22%) Driving Licence
4 18 (40.00%) SharePoint
5 13 (28.89%) Degree
5 13 (28.89%) LAN
5 13 (28.89%) WAN
6 11 (24.44%) Microsoft Exchange
6 11 (24.44%) Windows
6 11 (24.44%) Microsoft 365
6 11 (24.44%) Inclusion and Diversity
7 10 (22.22%) Problem-Solving
7 10 (22.22%) Social Skills
7 10 (22.22%) Microsoft Office
8 9 (20.00%) VoIP
8 9 (20.00%) TCP/IP
8 9 (20.00%) SQL
8 9 (20.00%) Windows 7
8 9 (20.00%) Housing Management
8 9 (20.00%) Windows 10
8 9 (20.00%) DBS Check
8 9 (20.00%) Network Monitoring
9 7 (15.56%) SaaS
9 7 (15.56%) Software Asset Management
9 7 (15.56%) GDPR
9 7 (15.56%) Power Platform
9 7 (15.56%) Asset Management
10 6 (13.33%) VMware
10 6 (13.33%) Azure
10 6 (13.33%) Hyper-V

ICT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (40.00%) SharePoint
2 11 (24.44%) Microsoft Exchange
Applications
1 10 (22.22%) Microsoft Office
Business Applications
1 3 (6.67%) Dynamics GP
Cloud Services
1 11 (24.44%) Microsoft 365
2 7 (15.56%) Power Platform
2 7 (15.56%) SaaS
3 6 (13.33%) Azure
4 3 (6.67%) Dynamics 365
5 2 (4.44%) Entra ID
Communications & Networking
1 13 (28.89%) LAN
1 13 (28.89%) WAN
2 9 (20.00%) TCP/IP
2 9 (20.00%) VoIP
3 4 (8.89%) IPv4
3 4 (8.89%) IPv6
4 2 (4.44%) Network Security
5 1 (2.22%) Broadband
5 1 (2.22%) DHCP
5 1 (2.22%) DNS
General
1 11 (24.44%) Inclusion and Diversity
2 10 (22.22%) Social Skills
3 5 (11.11%) Finance
4 4 (8.89%) Telecoms
5 3 (6.67%) Public Sector
6 2 (4.44%) Fire and Rescue
6 2 (4.44%) Legal
6 2 (4.44%) Local Government
Miscellaneous
1 19 (42.22%) Driving Licence
Operating Systems
1 11 (24.44%) Windows
2 9 (20.00%) Windows 10
2 9 (20.00%) Windows 7
3 4 (8.89%) Linux
3 4 (8.89%) Mac OS
4 2 (4.44%) Windows Server
Processes & Methodologies
1 20 (44.44%) CRM
2 10 (22.22%) Problem-Solving
3 9 (20.00%) Housing Management
3 9 (20.00%) Network Monitoring
4 7 (15.56%) Asset Management
4 7 (15.56%) Software Asset Management
5 3 (6.67%) Service Delivery
6 2 (4.44%) Cybersecurity
6 2 (4.44%) Energy Management
6 2 (4.44%) ITIL
6 2 (4.44%) Mobile Device Management
6 2 (4.44%) Operations Management
6 2 (4.44%) Remote Monitoring and Management
6 2 (4.44%) Security Monitoring
7 1 (2.22%) Change Control
7 1 (2.22%) Coaching
7 1 (2.22%) Customer Service
7 1 (2.22%) Mentoring
7 1 (2.22%) Quality Management
7 1 (2.22%) Supplier Management
Programming Languages
1 9 (20.00%) SQL
Qualifications
1 13 (28.89%) Degree
2 9 (20.00%) DBS Check
3 3 (6.67%) Master's Degree
4 1 (2.22%) MCITP
4 1 (2.22%) MCSE
4 1 (2.22%) Microsoft Certification
Quality Assurance & Compliance
1 7 (15.56%) GDPR
2 1 (2.22%) QA
2 1 (2.22%) SLA
System Software
1 6 (13.33%) Hyper-V
2 4 (8.89%) VMware Infrastructure
3 3 (6.67%) Active Directory
Vendors
1 28 (62.22%) Microsoft
2 6 (13.33%) VMware
3 4 (8.89%) Cisco
3 4 (8.89%) Datto
3 4 (8.89%) HP
3 4 (8.89%) NETGEAR
3 4 (8.89%) Ubiquiti
3 4 (8.89%) Veeam