Help Desk Administrator
UK
The median Help Desk Administrator salary in the UK is £27,000 per year, according to job vacancies posted during the 6 months leading to 20 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 20 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 691 | 854 | 941 |
| Rank change year-on-year | +163 | +87 | +282 |
| Permanent jobs requiring a Help Desk Administrator | 21 | 53 | 18 |
| As % of all permanent jobs advertised in the UK | 0.037% | 0.053% | 0.018% |
| As % of the Job Titles category | 0.041% | 0.056% | 0.020% |
| Number of salaries quoted | 21 | 49 | 18 |
| 10th Percentile | - | £22,100 | - |
| 25th Percentile | £25,500 | £23,000 | £20,250 |
| Median annual salary (50th Percentile) | £27,000 | £24,000 | £20,500 |
| Median % change year-on-year | +12.50% | +17.07% | -13.68% |
| 75th Percentile | £28,000 | £27,750 | £22,500 |
| 90th Percentile | £36,250 | £30,000 | £28,000 |
| UK excluding London median annual salary | £27,000 | £24,000 | £20,500 |
| % change year-on-year | +12.50% | +17.07% | -7.34% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 50,981 | 94,642 | 91,089 |
| % of permanent jobs with a recognized job title | 90.74% | 94.70% | 91.53% |
| Number of salaries quoted | 27,187 | 67,606 | 57,639 |
| 10th Percentile | £29,500 | £28,500 | £32,500 |
| 25th Percentile | £41,250 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £55,000 | £52,500 | £60,000 |
| Median % change year-on-year | +4.76% | -12.50% | - |
| 75th Percentile | £73,750 | £71,000 | £80,000 |
| 90th Percentile | £96,250 | £90,000 | £100,000 |
| UK excluding London median annual salary | £51,564 | £50,000 | £53,059 |
| % change year-on-year | +3.13% | -5.76% | +6.12% |
Help Desk Administrator
Job Vacancy Trend
Job postings that featured Help Desk Administrator in the job title as a proportion of all IT jobs advertised.
Help Desk Administrator
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Administrator.
Help Desk Administrator
Top 10 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Administrator within the UK over the 6 months to 20 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +141 | 16 | £27,000 | +12.50% | 11 |
| England | +126 | 15 | £28,000 | +7.69% | 10 |
| Scotland | +127 | 6 | £26,000 | +13.04% | 3 |
| London | +118 | 5 | £28,000 | +7.69% | 3 |
| North of England | +52 | 5 | £27,000 | +8.00% | 3 |
| North West | -4 | 5 | £27,000 | +12.50% | 3 |
| South West | +99 | 4 | £32,500 | +35.42% | |
| West Midlands | - | 1 | £25,000 | - | |
| Midlands | - | 1 | £25,000 | - | |
| Work from Home | - | 1 | £25,000 | - | 3 |
Help Desk Administrator Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 20 May 2025, Help Desk Administrator job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Administrator in the job title.
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Help Desk Administrator Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: