Service Support Manager Jobs

Services Support Manager
UK

The median Services Support Manager salary in the UK is £45,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 704 863 944
Rank change year-on-year +159 +81 +235
Permanent jobs requiring a Service Support Manager 8 15 29
As % of all permanent jobs advertised in the UK 0.015% 0.015% 0.029%
As % of the Job Titles category 0.016% 0.016% 0.031%
Number of salaries quoted 8 11 27
10th Percentile £31,150 £40,000 -
25th Percentile £41,875 £51,874 £51,250
Median annual salary (50th Percentile) £45,000 £65,000 £55,000
Median % change year-on-year -30.77% +18.18% -21.43%
75th Percentile £47,188 £75,875 £73,750
90th Percentile £59,375 £78,750 £88,500
UK excluding London median annual salary £45,000 £55,000 £57,500
% change year-on-year -18.18% -4.35% +15.00%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,912 93,707 92,673
% of permanent jobs with a recognized job title 90.61% 94.63% 91.55%
Number of salaries quoted 27,050 67,086 58,518
10th Percentile £29,750 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £56,500 £52,500 £60,000
Median % change year-on-year +7.62% -12.50% -
75th Percentile £75,000 £71,250 £80,750
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,645 £50,000 £53,000
% change year-on-year +3.29% -5.66% +5.64%

Service Support Manager
Job Vacancy Trend

Job postings that featured Service Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Support Manager in the UK

Service Support Manager
Salary Trend

3-month moving average salary quoted in jobs citing Service Support Manager.

Salary trend for Service Support Manager in the UK

Service Support Manager
Salary Histogram

Salary distribution for jobs citing Service Support Manager over the 6 months to 14 May 2025.

Salary histogram for Service Support Manager in the UK

Service Support Manager
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the UK over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +135 8 £45,000 -30.77% 13
UK excluding London +179 6 £45,000 -18.18% 7
South East - 5 £45,000 - 1
Work from Home +117 4 £45,000 -5.26%
London +112 2 £61,250 -20.97% 6
Yorkshire +74 1 £28,000 -58.52%
North of England +51 1 £28,000 -58.52% 1

Service Support Manager Skill Set
Top 24 Co-occurring Skills and Capabilities

For the 6 months to 14 May 2025, Service Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Support Manager in the job title.

1 5 (62.50%) GDPR
1 5 (62.50%) Social Skills
2 4 (50.00%) CRM
2 4 (50.00%) Retail
3 1 (12.50%) Microsoft Office
3 1 (12.50%) ITIL
3 1 (12.50%) Windows
3 1 (12.50%) Collaborative Working
3 1 (12.50%) Data Management
3 1 (12.50%) Data Protection
3 1 (12.50%) Trend Analysis
3 1 (12.50%) Process Improvement
3 1 (12.50%) Data Quality
3 1 (12.50%) Microsoft 365
3 1 (12.50%) Relational Database
3 1 (12.50%) People Management
3 1 (12.50%) Windows 10
3 1 (12.50%) SLA
3 1 (12.50%) Microsoft
3 1 (12.50%) Sun
3 1 (12.50%) Active Directory
3 1 (12.50%) Service Delivery
3 1 (12.50%) Law
3 1 (12.50%) Legal

Service Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (12.50%) Microsoft Office
Cloud Services
1 1 (12.50%) Microsoft 365
Database & Business Intelligence
1 1 (12.50%) Relational Database
General
1 5 (62.50%) Social Skills
2 4 (50.00%) Retail
3 1 (12.50%) Law
3 1 (12.50%) Legal
Operating Systems
1 1 (12.50%) Windows
1 1 (12.50%) Windows 10
Processes & Methodologies
1 4 (50.00%) CRM
2 1 (12.50%) Collaborative Working
2 1 (12.50%) Data Management
2 1 (12.50%) Data Protection
2 1 (12.50%) ITIL
2 1 (12.50%) People Management
2 1 (12.50%) Process Improvement
2 1 (12.50%) Service Delivery
2 1 (12.50%) Trend Analysis
Quality Assurance & Compliance
1 5 (62.50%) GDPR
2 1 (12.50%) Data Quality
2 1 (12.50%) SLA
System Software
1 1 (12.50%) Active Directory
Vendors
1 1 (12.50%) Microsoft
1 1 (12.50%) Sun