Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 27 January 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Jan 2026
Same period 2025 Same period 2024
Rank 257 373 354
Rank change year-on-year +116 -19 -42
Permanent jobs citing Service Design 114 67 168
As % of all permanent jobs with remote/hybrid work options 0.73% 0.41% 0.65%
As % of the Processes & Methodologies category 0.84% 0.44% 0.70%
Number of salaries quoted 81 45 125
10th Percentile £47,500 £42,200 £39,748
25th Percentile £51,250 £46,238 £50,000
Median annual salary (50th Percentile) £61,250 £59,430 £62,500
Median % change year-on-year +3.06% -4.91% +13.64%
75th Percentile £76,649 £71,200 £70,000
90th Percentile £80,000 £79,054 £87,500
UK median annual salary £61,250 £62,500 £57,500
% change year-on-year -2.00% +8.70% -1.98%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 13,571 15,317 24,005
As % of all permanent jobs with a WFH option 86.79% 94.32% 92.95%
Number of salaries quoted 8,623 9,003 19,732
10th Percentile £30,000 £36,250 £35,000
25th Percentile £42,500 £47,500 £43,750
Median annual salary (50th Percentile) £60,000 £62,500 £60,000
Median % change year-on-year -4.00% +4.17% -4.00%
75th Percentile £80,000 £82,500 £77,500
90th Percentile £100,000 £102,500 £96,250
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -8.00%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 27 January 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (4.39%) Confluence
2 2 (1.75%) CMS
3 1 (0.88%) Microsoft Exchange
3 1 (0.88%) SAS
Applications
1 20 (17.54%) Adobe XD
2 3 (2.63%) Microsoft Office
3 2 (1.75%) Microsoft Excel
4 1 (0.88%) Microsoft PowerPoint
Business Applications
1 1 (0.88%) Dynamics CRM
Cloud Services
1 26 (22.81%) Figma
2 23 (20.18%) Miro
3 12 (10.53%) SaaS
4 10 (8.77%) Adobe Analytics
4 10 (8.77%) AWS
4 10 (8.77%) GCP
4 10 (8.77%) Microsoft 365
5 6 (5.26%) Azure
6 2 (1.75%) Microsoft Copilot
6 2 (1.75%) Power Platform
6 2 (1.75%) Slack
7 1 (0.88%) Azure Key Vault
7 1 (0.88%) Entra ID
7 1 (0.88%) Google Analytics
7 1 (0.88%) Google Tag Manager
7 1 (0.88%) Power Automate
Communications & Networking
1 10 (8.77%) Broadband
Database & Business Intelligence
1 4 (3.51%) NoSQL
1 4 (3.51%) PostgreSQL
2 2 (1.75%) Power BI
3 1 (0.88%) Apache Hive
3 1 (0.88%) Big Data
3 1 (0.88%) BigQuery
3 1 (0.88%) Impala
3 1 (0.88%) Looker
3 1 (0.88%) Metadata
3 1 (0.88%) Relational Database
3 1 (0.88%) SQL Server
3 1 (0.88%) Tableau
Development Applications
1 13 (11.40%) Axure RP
1 13 (11.40%) Balsamiq
2 6 (5.26%) JIRA
3 4 (3.51%) Git
General
1 37 (32.46%) Public Sector
2 32 (28.07%) Inclusion and Diversity
3 27 (23.68%) Law
4 24 (21.05%) Social Skills
5 23 (20.18%) Finance
6 10 (8.77%) Games
7 8 (7.02%) Financial Institution
8 7 (6.14%) Digital Health
8 7 (6.14%) Influencing Skills
8 7 (6.14%) Retail
9 5 (4.39%) Analytical Skills
9 5 (4.39%) Banking
10 4 (3.51%) Back Office
10 4 (3.51%) Presentation Skills
11 2 (1.75%) Military
12 1 (0.88%) Documentation Skills
12 1 (0.88%) Health Technology
12 1 (0.88%) Legal
Job Titles
1 43 (37.72%) Designer
2 37 (32.46%) Service Designer
3 32 (28.07%) Lead
4 19 (16.67%) Lead Designer
5 17 (14.91%) Lead Service Designer
6 14 (12.28%) Senior
6 14 (12.28%) User Researcher
7 9 (7.89%) Analyst
8 7 (6.14%) Architect
9 6 (5.26%) Senior User Researcher
10 5 (4.39%) Delivery Manager
10 5 (4.39%) Digital Designer
11 4 (3.51%) Consultant
11 4 (3.51%) Oracle Consultant
11 4 (3.51%) SAP Consultant
11 4 (3.51%) Senior Consultant
11 4 (3.51%) Senior Oracle Consultant
11 4 (3.51%) Senior SAP Consultant
11 4 (3.51%) Service Analyst
11 4 (3.51%) Service Transition Analyst
Libraries, Frameworks & Software Standards
1 4 (3.51%) OpenAPI
1 4 (3.51%) Oracle Fusion
1 4 (3.51%) RESTful
1 4 (3.51%) Swagger
2 2 (1.75%) CSS
2 2 (1.75%) HTML
3 1 (0.88%) JSON
3 1 (0.88%) REST
Miscellaneous
1 26 (22.81%) Product Ownership
2 10 (8.77%) Social Media
3 5 (4.39%) Cloud Native
4 4 (3.51%) Algorithms
4 4 (3.51%) Blog
4 4 (3.51%) CMDB
4 4 (3.51%) Self-Motivation
5 2 (1.75%) NHS
6 1 (0.88%) Enterprise Software
6 1 (0.88%) Management Information System
6 1 (0.88%) Onboarding
Operating Systems
1 1 (0.88%) Windows
1 1 (0.88%) Windows Server
Processes & Methodologies
1 62 (54.39%) Agile
2 48 (42.11%) User Research
2 48 (42.11%) User-Centered Design (UCD)
3 37 (32.46%) User Experience
4 30 (26.32%) Analytics
5 28 (24.56%) Community of Practice
6 27 (23.68%) Roadmaps
6 27 (23.68%) Stakeholder Engagement
7 24 (21.05%) Coaching
7 24 (21.05%) Journey Map
7 24 (21.05%) Technology Strategy
8 23 (20.18%) Usability Testing
9 21 (18.42%) Customer Experience
9 21 (18.42%) Mentoring
9 21 (18.42%) Stakeholder Management
10 18 (15.79%) Prototyping
10 18 (15.79%) Workshop Facilitation
11 17 (14.91%) Change Management
11 17 (14.91%) Continuous Improvement
12 15 (13.16%) Actionable Insight
Programming Languages
1 7 (6.14%) SQL
2 5 (4.39%) Python
3 4 (3.51%) Go
3 4 (3.51%) Java
4 1 (0.88%) PowerShell
4 1 (0.88%) R
Qualifications
1 35 (30.70%) Degree
2 33 (28.95%) Security Cleared
3 31 (27.19%) SC Cleared
4 2 (1.75%) BPSS Clearance
4 2 (1.75%) ITIL Foundation Certificate
5 1 (0.88%) ITIL Certification
Quality Assurance & Compliance
1 51 (44.74%) Accessibility
2 15 (13.16%) WCAG
3 10 (8.77%) QA
4 7 (6.14%) Actionable Recommendations
5 4 (3.51%) COBIT
6 1 (0.88%) ISO/IEC 20000
6 1 (0.88%) ISO/IEC 27001
6 1 (0.88%) PMO
System Software
1 1 (0.88%) Active Directory
1 1 (0.88%) Virtual Desktop
Systems Management
1 4 (3.51%) Kubernetes
2 1 (0.88%) Grafana
2 1 (0.88%) Microsoft Intune
2 1 (0.88%) SCCM
2 1 (0.88%) Terraform
Vendors
1 30 (26.32%) Adobe
2 8 (7.02%) Oracle
3 6 (5.26%) Microsoft
4 4 (3.51%) SAP
4 4 (3.51%) Workday
5 2 (1.75%) ServiceNow
6 1 (0.88%) Cloudera
6 1 (0.88%) Google
6 1 (0.88%) HP
6 1 (0.88%) Informatica