Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 21 May 2026, with comparisons to the same periods in the previous two years.

6 months to
21 May 2026
Same period 2025 Same period 2024
Rank 219 392 421
Rank change year-on-year +173 +29 -79
Permanent jobs citing Service Design 188 36 151
As % of all permanent jobs with remote/hybrid work options 1.00% 0.24% 0.46%
As % of the Processes & Methodologies category 1.21% 0.25% 0.51%
Number of salaries quoted 122 29 84
10th Percentile £44,972 £51,500 £41,250
25th Percentile £50,468 £55,000 £49,447
Median annual salary (50th Percentile) £63,076 £70,000 £57,965
Median % change year-on-year -9.89% +20.76% -0.94%
75th Percentile £75,000 £73,886 £62,500
90th Percentile £80,000 £91,000 £73,750
UK median annual salary £65,000 £62,500 £58,382
% change year-on-year +4.00% +7.05% -2.90%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15,535 14,247 29,575
As % of all permanent jobs with a WFH option 82.75% 95.06% 90.89%
Number of salaries quoted 11,045 8,583 23,342
10th Percentile £35,000 £31,250 £33,750
25th Percentile £45,000 £43,750 £42,500
Median annual salary (50th Percentile) £60,100 £60,000 £57,500
Median % change year-on-year +0.17% +4.35% -8.00%
75th Percentile £80,000 £80,000 £75,000
90th Percentile £100,000 £105,000 £95,000
UK median annual salary £60,000 £58,033 £55,000
% change year-on-year +3.39% +5.51% -10.10%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 21 May 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.60%) Confluence
1 3 (1.60%) SharePoint
2 1 (0.53%) Apache Spark
2 1 (0.53%) Camunda
Applications
1 4 (2.13%) Adobe XD
2 1 (0.53%) Chatbot
2 1 (0.53%) Microsoft Excel
2 1 (0.53%) Trello
Cloud Services
1 39 (20.74%) Adobe Analytics
2 28 (14.89%) AWS
2 28 (14.89%) Azure
3 26 (13.83%) GCP
4 13 (6.91%) SaaS
5 11 (5.85%) Power Platform
6 8 (4.26%) Google Analytics
7 6 (3.19%) PaaS
7 6 (3.19%) Serverless
8 5 (2.66%) Microsoft 365
8 5 (2.66%) Miro
9 4 (2.13%) Figma
9 4 (2.13%) Microsoft Copilot
10 2 (1.06%) Microsoft Purview
10 2 (1.06%) Slack
11 1 (0.53%) Azure Data Factory
11 1 (0.53%) Power Automate
Communications & Networking
1 39 (20.74%) Broadband
Database & Business Intelligence
1 11 (5.85%) Power BI
2 5 (2.66%) Metadata
3 4 (2.13%) NoSQL
4 2 (1.06%) Metadata Repository
4 2 (1.06%) PostgreSQL
5 1 (0.53%) Big Data
5 1 (0.53%) Relational Database
Development Applications
1 5 (2.66%) Git
1 5 (2.66%) JIRA
2 4 (2.13%) Axure RP
2 4 (2.13%) Balsamiq
General
1 64 (34.04%) Public Sector
2 46 (24.47%) Law
2 46 (24.47%) Social Skills
3 40 (21.28%) Finance
4 39 (20.74%) Games
4 39 (20.74%) Inclusion and Diversity
5 20 (10.64%) Analytical Skills
6 18 (9.57%) Presentation Skills
7 11 (5.85%) Financial Institution
8 10 (5.32%) Retail
9 8 (4.26%) Banking
9 8 (4.26%) Legal
10 7 (3.72%) Back Office
11 6 (3.19%) Influencing Skills
12 3 (1.60%) Social Science
12 3 (1.60%) Telecoms
13 1 (0.53%) Documentation Skills
13 1 (0.53%) Organisational Skills
Job Titles
1 54 (28.72%) Lead
2 44 (23.40%) Designer
3 38 (20.21%) Senior
4 36 (19.15%) Service Designer
5 28 (14.89%) Lead Designer
6 24 (12.77%) Service Manager
7 21 (11.17%) Delivery Manager
7 21 (11.17%) Lead Service Designer
8 20 (10.64%) IT Manager
8 20 (10.64%) IT Services Manager
9 19 (10.11%) Architect
10 18 (9.57%) Digital Designer
11 17 (9.04%) Senior Manager
11 17 (9.04%) User Researcher
12 16 (8.51%) Agile Delivery Manager
12 16 (8.51%) Analyst
13 15 (7.98%) Solutions Architect
14 13 (6.91%) Service Design Manager
15 11 (5.85%) Digital Service Designer
16 9 (4.79%) Senior Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (3.72%) OpenAPI
1 7 (3.72%) RESTful
1 7 (3.72%) Swagger
2 2 (1.06%) XBRL
2 2 (1.06%) XML
3 1 (0.53%) Kafka
3 1 (0.53%) Microsoft Graph
3 1 (0.53%) NumPy
3 1 (0.53%) Oracle Fusion
3 1 (0.53%) Pandas
3 1 (0.53%) PyTorch
3 1 (0.53%) RabbitMQ
3 1 (0.53%) REST
3 1 (0.53%) scikit-learn
3 1 (0.53%) Spring
3 1 (0.53%) TensorFlow
Miscellaneous
1 39 (20.74%) Social Media
2 27 (14.36%) Product Ownership
3 25 (13.30%) Cloud Native
4 5 (2.66%) Blog
5 4 (2.13%) Algorithms
5 4 (2.13%) Onboarding
6 2 (1.06%) AI Agents
6 2 (1.06%) Self-Motivation
7 1 (0.53%) Analytical Mindset
7 1 (0.53%) CMDB
7 1 (0.53%) Life Science
7 1 (0.53%) Public Cloud
Operating Systems
1 1 (0.53%) Linux
1 1 (0.53%) Windows
Processes & Methodologies
1 110 (58.51%) Agile
2 77 (40.96%) User Research
3 60 (31.91%) User-Centered Design (UCD)
4 58 (30.85%) Analytics
4 58 (30.85%) Roadmaps
5 55 (29.26%) Mentoring
6 50 (26.60%) Product Roadmap
7 47 (25.00%) Journey Map
8 46 (24.47%) AI
8 46 (24.47%) Customer Experience
9 43 (22.87%) Workshop Facilitation
10 40 (21.28%) Empathy Maps
10 40 (21.28%) Storytelling
11 39 (20.74%) DesignOps
11 39 (20.74%) Digital Customer Experience
11 39 (20.74%) Stakeholder Map
11 39 (20.74%) Systems Thinking
11 39 (20.74%) User Experience
12 35 (18.62%) Community of Practice
13 34 (18.09%) Technology Strategy
Programming Languages
1 12 (6.38%) SQL
2 5 (2.66%) Python
3 4 (2.13%) Go
4 3 (1.60%) Java
5 1 (0.53%) PowerShell
Qualifications
1 44 (23.40%) Security Cleared
2 38 (20.21%) SC Cleared
3 35 (18.62%) Degree
4 3 (1.60%) DV Cleared
4 3 (1.60%) ICAEW
5 1 (0.53%) Azure Certification
5 1 (0.53%) CCNA
5 1 (0.53%) CCNP
5 1 (0.53%) Cisco Certification
5 1 (0.53%) DBS Check
5 1 (0.53%) ISEB
5 1 (0.53%) LPIC
5 1 (0.53%) MCSE
5 1 (0.53%) Microsoft Certification
5 1 (0.53%) PMI Certification
5 1 (0.53%) PMP
5 1 (0.53%) RHCSA
5 1 (0.53%) VCAP
5 1 (0.53%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 61 (32.45%) Accessibility
2 7 (3.72%) Actionable Recommendations
3 4 (2.13%) GDPR
3 4 (2.13%) QA
3 4 (2.13%) WCAG
4 1 (0.53%) PMO
4 1 (0.53%) SLA
System Software
1 2 (1.06%) VMware Infrastructure
2 1 (0.53%) Docker
2 1 (0.53%) vSphere
Systems Management
1 5 (2.66%) Kubernetes
2 2 (1.06%) Terraform
3 1 (0.53%) SysTrack
Vendors
1 43 (22.87%) Adobe
2 15 (7.98%) Microsoft
3 9 (4.79%) Google
4 5 (2.66%) ServiceNow
5 3 (1.60%) Freshdesk
6 2 (1.06%) Databricks
6 2 (1.06%) VMware
7 1 (0.53%) BMC
7 1 (0.53%) Cisco
7 1 (0.53%) Cognizant
7 1 (0.53%) Nexthink
7 1 (0.53%) Oracle
7 1 (0.53%) Progress