Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 26 August 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Aug 2026
Same period 2025 Same period 2024
Rank 241 368 370
Rank change year-on-year +127 +2 -51
Permanent jobs citing Service Design 220 66 130
As % of all permanent jobs with remote/hybrid work options 0.95% 0.40% 0.52%
As % of the Processes & Methodologies category 1.15% 0.43% 0.60%
Number of salaries quoted 144 50 90
10th Percentile £43,830 £47,125 £47,684
25th Percentile £45,000 £49,375 £50,000
Median annual salary (50th Percentile) £62,141 £58,750 £57,965
Median % change year-on-year +5.77% +1.36% +0.81%
75th Percentile £75,000 £73,438 £62,200
90th Percentile £82,625 £110,000 £73,750
UK median annual salary £65,000 £60,000 £58,800
% change year-on-year +8.33% +2.04% -5.92%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 19,072 15,362 21,683
As % of all permanent jobs with a WFH option 82.18% 92.92% 87.45%
Number of salaries quoted 13,766 8,939 14,926
10th Percentile £35,000 £29,750 £35,000
25th Percentile £44,972 £40,406 £43,750
Median annual salary (50th Percentile) £60,000 £57,500 £60,000
Median % change year-on-year +4.35% -4.17% -4.00%
75th Percentile £80,000 £77,500 £78,750
90th Percentile £100,000 £100,000 £97,500
UK median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -8.33%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 26 August 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (1.82%) Camunda
2 3 (1.36%) SharePoint
3 1 (0.45%) Apache Spark
3 1 (0.45%) CMS
3 1 (0.45%) WordPress
Applications
1 6 (2.73%) Microsoft Office
2 4 (1.82%) Microsoft Excel
3 2 (0.91%) InDesign
3 2 (0.91%) Microsoft PowerPoint
4 1 (0.45%) Adobe XD
4 1 (0.45%) Chatbot
4 1 (0.45%) Elementor
4 1 (0.45%) Photoshop
4 1 (0.45%) Trello
4 1 (0.45%) UserZoom
Cloud Services
1 48 (21.82%) Azure
2 44 (20.00%) AWS
3 31 (14.09%) GCP
4 20 (9.09%) SaaS
5 19 (8.64%) Adobe Analytics
6 17 (7.73%) Power Platform
7 13 (5.91%) Google Analytics
8 11 (5.00%) dbt
9 8 (3.64%) Serverless
10 6 (2.73%) PaaS
11 4 (1.82%) Google Workspace
11 4 (1.82%) Microsoft 365
12 3 (1.36%) Azure Service Bus
12 3 (1.36%) Microsoft Copilot
13 2 (0.91%) Azure Key Vault
13 2 (0.91%) Azure Logic Apps
13 2 (0.91%) Azure Monitor
13 2 (0.91%) GitHub Copilot
13 2 (0.91%) Microsoft Purview
13 2 (0.91%) Miro
Communications & Networking
1 19 (8.64%) Broadband
Database & Business Intelligence
1 17 (7.73%) Power BI
2 4 (1.82%) Metadata
3 3 (1.36%) PostgreSQL
3 3 (1.36%) Relational Database
4 2 (0.91%) Azure SQL Database
4 2 (0.91%) Geospatial Data
4 2 (0.91%) Metadata Repository
5 1 (0.45%) Big Data
Development Applications
1 2 (0.91%) JIRA
2 1 (0.45%) Git
General
1 98 (44.55%) Social Skills
2 86 (39.09%) Public Sector
3 72 (32.73%) Finance
4 68 (30.91%) Law
5 60 (27.27%) Inclusion and Diversity
6 40 (18.18%) Analytical Skills
7 38 (17.27%) Presentation Skills
8 23 (10.45%) Games
9 14 (6.36%) Legal
9 14 (6.36%) Retail
10 12 (5.45%) Banking
11 11 (5.00%) Back Office
11 11 (5.00%) Financial Institution
12 6 (2.73%) Influencing Skills
12 6 (2.73%) Telecoms
13 5 (2.27%) Local Government
14 4 (1.82%) Marketing
14 4 (1.82%) Organisational Skills
14 4 (1.82%) Social Housing
15 3 (1.36%) Social Science
Job Titles
1 62 (28.18%) Senior
2 44 (20.00%) Architect
3 40 (18.18%) Analyst
4 29 (13.18%) Senior Manager
5 28 (12.73%) Delivery Manager
6 27 (12.27%) Service Manager
7 25 (11.36%) Lead
8 23 (10.45%) Agile Delivery Manager
8 23 (10.45%) Solutions Architect
9 22 (10.00%) Designer
9 22 (10.00%) IT Manager
9 22 (10.00%) IT Services Manager
10 19 (8.64%) Senior Analyst
10 19 (8.64%) Senior Delivery Manager
11 18 (8.18%) Senior Agile Delivery Manager
12 16 (7.27%) ITSM Analyst
12 16 (7.27%) Process Analyst
12 16 (7.27%) Service Designer
12 16 (7.27%) Support Analyst
13 14 (6.36%) Technical Architect
Libraries, Frameworks & Software Standards
1 13 (5.91%) OpenAPI
1 13 (5.91%) RESTful
1 13 (5.91%) Swagger
2 7 (3.18%) Kafka
2 7 (3.18%) REST
2 7 (3.18%) Spring
2 7 (3.18%) Terraform
3 4 (1.82%) RabbitMQ
4 3 (1.36%) Spring Boot
5 2 (0.91%) GeoJSON
5 2 (0.91%) XBRL
5 2 (0.91%) XML
6 1 (0.45%) CSS
6 1 (0.45%) HTML
6 1 (0.45%) Microsoft Graph
6 1 (0.45%) NumPy
6 1 (0.45%) Pandas
6 1 (0.45%) PyTorch
6 1 (0.45%) scikit-learn
6 1 (0.45%) TensorFlow
Miscellaneous
1 37 (16.82%) Cloud Native
2 22 (10.00%) Product Ownership
3 21 (9.55%) Management Information System
4 20 (9.09%) Social Media
5 8 (3.64%) AI Agents
6 7 (3.18%) Blog
7 6 (2.73%) Onboarding
8 4 (1.82%) Self-Motivation
9 2 (0.91%) Data Centre
9 2 (0.91%) Enterprise Cloud
9 2 (0.91%) Legacy Systems
10 1 (0.45%) Analytical Mindset
10 1 (0.45%) CMDB
10 1 (0.45%) Life Science
10 1 (0.45%) Mobile App
10 1 (0.45%) Public Cloud
Operating Systems
1 1 (0.45%) Linux
1 1 (0.45%) Windows
Processes & Methodologies
1 119 (54.09%) Agile
2 62 (28.18%) Continuous Improvement
3 61 (27.73%) Mentoring
3 61 (27.73%) User Research
4 56 (25.45%) AI
5 54 (24.55%) ITIL
6 50 (22.73%) User Experience
7 49 (22.27%) Roadmaps
8 47 (21.36%) Service Management
9 46 (20.91%) Stakeholder Engagement
10 45 (20.45%) Project Delivery
11 44 (20.00%) Analytics
12 41 (18.64%) Decision-Making
13 37 (16.82%) Product Roadmap
14 36 (16.36%) Community of Practice
15 35 (15.91%) Prototyping
16 33 (15.00%) Collaborative Working
16 33 (15.00%) Scrum
16 33 (15.00%) Workshop Facilitation
17 32 (14.55%) Coaching
Programming Languages
1 12 (5.45%) SQL
2 7 (3.18%) Java
3 2 (0.91%) Bicep
4 1 (0.45%) JavaScript
4 1 (0.45%) PowerShell
4 1 (0.45%) Python
Qualifications
1 65 (29.55%) Security Cleared
2 59 (26.82%) SC Cleared
3 58 (26.36%) Degree
4 7 (3.18%) DV Cleared
5 4 (1.82%) ISEB
5 4 (1.82%) PMI Certification
5 4 (1.82%) PMP
6 3 (1.36%) Azure Certification
6 3 (1.36%) DBS Check
6 3 (1.36%) ICAEW
7 2 (0.91%) AWS Certification
7 2 (0.91%) BPSS Clearance
7 2 (0.91%) Computer Science Degree
7 2 (0.91%) TOGAF Certification
8 1 (0.45%) Cisco Certification
8 1 (0.45%) LPIC
8 1 (0.45%) Microsoft Certification
8 1 (0.45%) RHCSA
8 1 (0.45%) VCAP
8 1 (0.45%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 35 (15.91%) Accessibility
2 12 (5.45%) GDPR
3 4 (1.82%) ISO 9001
3 4 (1.82%) ISO/IEC 27001
3 4 (1.82%) ISO/IEC 42001
4 3 (1.36%) WCAG
5 2 (0.91%) COBIT
5 2 (0.91%) ISO/IEC 20000
5 2 (0.91%) NCSC
5 2 (0.91%) PMO
5 2 (0.91%) QA
6 1 (0.45%) Data Quality
6 1 (0.45%) SLA
System Software
1 7 (3.18%) Docker
2 2 (0.91%) VMware Infrastructure
3 1 (0.45%) vSphere
Systems Management
1 7 (3.18%) Kubernetes
2 1 (0.45%) SysTrack
Vendors
1 37 (16.82%) Microsoft
2 22 (10.00%) Adobe
3 18 (8.18%) Google
4 11 (5.00%) OpenAI
5 6 (2.73%) ServiceNow
6 4 (1.82%) Freshdesk
7 2 (0.91%) BMC
7 2 (0.91%) Databricks
7 2 (0.91%) Progress
7 2 (0.91%) Sage
7 2 (0.91%) VMware
8 1 (0.45%) Cisco
8 1 (0.45%) Cognizant
8 1 (0.45%) Nexthink