Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 20 September 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Sep 2026
Same period 2025 Same period 2024
Rank 239 351 387
Rank change year-on-year +112 +36 -72
Permanent jobs citing Service Design 234 63 111
As % of all permanent jobs with remote/hybrid work options 0.96% 0.39% 0.47%
As % of the Processes & Methodologies category 1.18% 0.42% 0.54%
Number of salaries quoted 148 49 68
10th Percentile £43,887 £47,500 £47,788
25th Percentile £45,000 £51,250 £50,000
Median annual salary (50th Percentile) £62,788 £57,528 £57,150
Median % change year-on-year +9.14% +0.66% -0.61%
75th Percentile £75,000 £70,000 £63,407
90th Percentile £85,750 £89,000 £73,750
UK median annual salary £63,076 £60,000 £58,800
% change year-on-year +5.13% +2.04% -5.92%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 19,914 15,166 20,533
As % of all permanent jobs with a WFH option 81.38% 93.21% 87.84%
Number of salaries quoted 14,271 8,607 12,553
10th Percentile £34,000 £30,000 £35,250
25th Percentile £44,972 £40,903 £45,000
Median annual salary (50th Percentile) £60,000 £60,000 £60,000
Median % change year-on-year - - -4.00%
75th Percentile £80,000 £78,750 £80,000
90th Percentile £100,000 £100,000 £100,000
UK median annual salary £60,000 £55,000 £57,500
% change year-on-year +9.09% -4.35% -4.17%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 20 September 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.28%) Camunda
1 3 (1.28%) SharePoint
2 2 (0.85%) Confluence
3 1 (0.43%) Apache Spark
3 1 (0.43%) CMS
3 1 (0.43%) WordPress
Applications
1 8 (3.42%) Microsoft Office
2 4 (1.71%) Microsoft Excel
3 2 (0.85%) InDesign
3 2 (0.85%) Microsoft PowerPoint
4 1 (0.43%) Adobe XD
4 1 (0.43%) Chatbot
4 1 (0.43%) Elementor
4 1 (0.43%) Photoshop
4 1 (0.43%) Trello
4 1 (0.43%) UserZoom
Business Applications
1 1 (0.43%) iTrent
Cloud Services
1 48 (20.51%) Azure
2 45 (19.23%) AWS
3 32 (13.68%) GCP
4 25 (10.68%) SaaS
5 17 (7.26%) Power Platform
6 13 (5.56%) Google Analytics
7 11 (4.70%) dbt
8 10 (4.27%) Adobe Analytics
9 8 (3.42%) Serverless
10 6 (2.56%) PaaS
11 5 (2.14%) Google Workspace
12 4 (1.71%) Microsoft 365
13 3 (1.28%) Azure Service Bus
13 3 (1.28%) GitHub
13 3 (1.28%) Microsoft Copilot
14 2 (0.85%) Azure Key Vault
14 2 (0.85%) Azure Monitor
14 2 (0.85%) GitHub Copilot
14 2 (0.85%) Microsoft Purview
14 2 (0.85%) Miro
Communications & Networking
1 10 (4.27%) Broadband
Database & Business Intelligence
1 17 (7.26%) Power BI
2 4 (1.71%) Metadata
2 4 (1.71%) PostgreSQL
2 4 (1.71%) Relational Database
3 2 (0.85%) Azure SQL Database
3 2 (0.85%) Geospatial Data
3 2 (0.85%) Metadata Repository
4 1 (0.43%) Big Data
4 1 (0.43%) MySQL
4 1 (0.43%) Redis
Development Applications
1 4 (1.71%) JIRA
2 1 (0.43%) Git
General
1 109 (46.58%) Social Skills
2 96 (41.03%) Public Sector
3 82 (35.04%) Finance
4 74 (31.62%) Law
5 71 (30.34%) Inclusion and Diversity
6 45 (19.23%) Analytical Skills
7 40 (17.09%) Presentation Skills
8 18 (7.69%) Retail
9 17 (7.26%) Legal
10 15 (6.41%) Back Office
10 15 (6.41%) Banking
10 15 (6.41%) Financial Institution
11 14 (5.98%) Games
12 11 (4.70%) Influencing Skills
13 7 (2.99%) Local Government
14 6 (2.56%) Telecoms
15 5 (2.14%) French Language
16 4 (1.71%) Marketing
16 4 (1.71%) Organisational Skills
16 4 (1.71%) Social Housing
Job Titles
1 70 (29.91%) Senior
2 50 (21.37%) Architect
3 40 (17.09%) Analyst
4 31 (13.25%) Delivery Manager
5 29 (12.39%) Senior Manager
6 28 (11.97%) Service Manager
7 27 (11.54%) Solutions Architect
8 25 (10.68%) Agile Delivery Manager
9 22 (9.40%) Designer
9 22 (9.40%) IT Manager
9 22 (9.40%) IT Services Manager
10 19 (8.12%) Senior Analyst
10 19 (8.12%) Senior Delivery Manager
11 18 (7.69%) Lead
11 18 (7.69%) Senior Agile Delivery Manager
12 17 (7.26%) Process Analyst
13 16 (6.84%) ITSM Analyst
13 16 (6.84%) Service Design Manager
13 16 (6.84%) Service Designer
13 16 (6.84%) Support Analyst
Libraries, Frameworks & Software Standards
1 17 (7.26%) OpenAPI
1 17 (7.26%) RESTful
1 17 (7.26%) Swagger
2 6 (2.56%) Kafka
2 6 (2.56%) REST
2 6 (2.56%) Spring
3 5 (2.14%) Terraform
4 3 (1.28%) RabbitMQ
4 3 (1.28%) Spring Boot
5 2 (0.85%) GeoJSON
5 2 (0.85%) XBRL
5 2 (0.85%) XML
6 1 (0.43%) doobie
6 1 (0.43%) HTML
6 1 (0.43%) Loki
6 1 (0.43%) Microsoft Graph
6 1 (0.43%) OpenTelemetry
6 1 (0.43%) PyTorch
6 1 (0.43%) scikit-learn
6 1 (0.43%) TensorFlow
Miscellaneous
1 41 (17.52%) Cloud Native
2 28 (11.97%) Product Ownership
3 23 (9.83%) Management Information System
4 11 (4.70%) Social Media
5 7 (2.99%) AI Agents
5 7 (2.99%) Blog
5 7 (2.99%) Onboarding
6 4 (1.71%) Data Centre
6 4 (1.71%) Enterprise Cloud
6 4 (1.71%) Self-Motivation
7 3 (1.28%) NHS
8 2 (0.85%) Distributed Systems
8 2 (0.85%) Legacy Systems
8 2 (0.85%) Private Cloud
8 2 (0.85%) Virtual Team
9 1 (0.43%) Analytical Mindset
9 1 (0.43%) CMDB
9 1 (0.43%) Housing Association
9 1 (0.43%) Life Science
9 1 (0.43%) Mobile App
Operating Systems
1 2 (0.85%) AIX
1 2 (0.85%) Solaris
Processes & Methodologies
1 117 (50.00%) Agile
2 71 (30.34%) Continuous Improvement
3 61 (26.07%) Mentoring
3 61 (26.07%) User Research
4 58 (24.79%) ITIL
5 54 (23.08%) User Experience
6 51 (21.79%) AI
7 50 (21.37%) Service Management
8 48 (20.51%) Decision-Making
8 48 (20.51%) Project Delivery
9 47 (20.09%) Stakeholder Engagement
10 45 (19.23%) Roadmaps
11 38 (16.24%) Community of Practice
11 38 (16.24%) Problem-Solving
11 38 (16.24%) Prototyping
11 38 (16.24%) Stakeholder Management
12 37 (15.81%) Analytics
13 35 (14.96%) Scrum
14 34 (14.53%) Collaborative Working
14 34 (14.53%) Digital Transformation Programme
Programming Languages
1 13 (5.56%) SQL
2 6 (2.56%) Java
3 2 (0.85%) Bicep
4 1 (0.43%) JavaScript
4 1 (0.43%) PowerShell
4 1 (0.43%) Python
Qualifications
1 74 (31.62%) Security Cleared
2 66 (28.21%) SC Cleared
3 65 (27.78%) Degree
4 6 (2.56%) DV Cleared
5 5 (2.14%) DBS Check
6 4 (1.71%) ISEB
6 4 (1.71%) PMI Certification
6 4 (1.71%) PMP
7 3 (1.28%) BPSS Clearance
7 3 (1.28%) ICAEW
8 2 (0.85%) AWS Certification
8 2 (0.85%) Azure Certification
8 2 (0.85%) Computer Science Degree
8 2 (0.85%) ITIL Certification
8 2 (0.85%) TOGAF Certification
Quality Assurance & Compliance
1 27 (11.54%) Accessibility
2 13 (5.56%) GDPR
3 4 (1.71%) ISO 9001
3 4 (1.71%) ISO/IEC 27001
3 4 (1.71%) ISO/IEC 42001
3 4 (1.71%) PMO
4 3 (1.28%) WCAG
5 2 (0.85%) COBIT
5 2 (0.85%) ISO/IEC 20000
5 2 (0.85%) NCSC
5 2 (0.85%) QA
6 1 (0.43%) Actionable Recommendations
6 1 (0.43%) Data Quality
6 1 (0.43%) SLA
System Software
1 6 (2.56%) Docker
2 3 (1.28%) VMware Infrastructure
Systems Management
1 7 (2.99%) Kubernetes
2 2 (0.85%) Grafana
3 1 (0.43%) Argo
3 1 (0.43%) Istio
3 1 (0.43%) Kibana
3 1 (0.43%) Kustomize
3 1 (0.43%) Prometheus
3 1 (0.43%) SysTrack
Vendors
1 40 (17.09%) Microsoft
2 19 (8.12%) Google
3 13 (5.56%) Adobe
4 11 (4.70%) OpenAI
5 8 (3.42%) ServiceNow
6 4 (1.71%) Freshdesk
7 3 (1.28%) Sage
7 3 (1.28%) VMware
8 2 (0.85%) BMC
8 2 (0.85%) Databricks
8 2 (0.85%) Dell
8 2 (0.85%) Dynatrace
8 2 (0.85%) Progress
8 2 (0.85%) Veritas
8 2 (0.85%) YouTube
9 1 (0.43%) Atlassian
9 1 (0.43%) Cognizant
9 1 (0.43%) Nexthink
9 1 (0.43%) Red Hat