Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 14 August 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Aug 2026
Same period 2025 Same period 2024
Rank 263 368 361
Rank change year-on-year +105 -7 -46
Permanent jobs citing Service Design 204 61 130
As % of all permanent jobs with remote/hybrid work options 0.90% 0.37% 0.52%
As % of the Processes & Methodologies category 1.09% 0.40% 0.60%
Number of salaries quoted 144 46 89
10th Percentile £43,830 £47,500 £46,650
25th Percentile £45,000 £49,375 £50,000
Median annual salary (50th Percentile) £61,783 £56,250 £57,965
Median % change year-on-year +9.84% -2.96% -3.39%
75th Percentile £75,000 £71,875 £62,200
90th Percentile £82,625 £110,000 £73,750
UK median annual salary £65,000 £60,000 £58,800
% change year-on-year +8.33% +2.04% -6.29%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 18,760 15,439 21,772
As % of all permanent jobs with a WFH option 82.60% 92.96% 87.70%
Number of salaries quoted 13,517 8,929 15,511
10th Percentile £35,000 £29,750 £35,000
25th Percentile £44,852 £40,600 £43,750
Median annual salary (50th Percentile) £60,000 £57,500 £60,000
Median % change year-on-year +4.35% -4.17% -4.00%
75th Percentile £80,000 £77,500 £78,005
90th Percentile £100,000 £100,000 £97,500
UK median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -8.71%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 14 August 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (1.96%) Camunda
2 3 (1.47%) SharePoint
3 1 (0.49%) Apache Spark
3 1 (0.49%) CMS
3 1 (0.49%) WordPress
Applications
1 6 (2.94%) Microsoft Office
2 4 (1.96%) Microsoft Excel
3 2 (0.98%) InDesign
3 2 (0.98%) Microsoft PowerPoint
4 1 (0.49%) Adobe XD
4 1 (0.49%) Chatbot
4 1 (0.49%) Elementor
4 1 (0.49%) Photoshop
4 1 (0.49%) Trello
4 1 (0.49%) UserZoom
Cloud Services
1 48 (23.53%) Azure
2 44 (21.57%) AWS
3 31 (15.20%) GCP
4 19 (9.31%) Adobe Analytics
5 18 (8.82%) SaaS
6 17 (8.33%) Power Platform
7 13 (6.37%) Google Analytics
8 11 (5.39%) dbt
9 8 (3.92%) Serverless
10 6 (2.94%) PaaS
11 4 (1.96%) Google Workspace
11 4 (1.96%) Microsoft 365
12 3 (1.47%) Azure Service Bus
12 3 (1.47%) Microsoft Copilot
13 2 (0.98%) Azure Key Vault
13 2 (0.98%) Azure Logic Apps
13 2 (0.98%) Azure Monitor
13 2 (0.98%) GitHub Copilot
13 2 (0.98%) Microsoft Purview
13 2 (0.98%) Miro
Communications & Networking
1 19 (9.31%) Broadband
Database & Business Intelligence
1 17 (8.33%) Power BI
2 4 (1.96%) Metadata
3 3 (1.47%) PostgreSQL
3 3 (1.47%) Relational Database
4 2 (0.98%) Azure SQL Database
4 2 (0.98%) Geospatial Data
4 2 (0.98%) Metadata Repository
5 1 (0.49%) Big Data
Development Applications
1 2 (0.98%) JIRA
2 1 (0.49%) Git
General
1 85 (41.67%) Public Sector
2 83 (40.69%) Social Skills
3 58 (28.43%) Inclusion and Diversity
4 56 (27.45%) Finance
5 52 (25.49%) Law
6 26 (12.75%) Analytical Skills
7 24 (11.76%) Presentation Skills
8 23 (11.27%) Games
9 14 (6.86%) Legal
10 12 (5.88%) Retail
11 10 (4.90%) Banking
12 9 (4.41%) Back Office
12 9 (4.41%) Financial Institution
13 6 (2.94%) Influencing Skills
13 6 (2.94%) Telecoms
14 5 (2.45%) Local Government
15 4 (1.96%) Marketing
15 4 (1.96%) Organisational Skills
15 4 (1.96%) Social Housing
16 3 (1.47%) Social Science
Job Titles
1 47 (23.04%) Senior
2 42 (20.59%) Architect
3 29 (14.22%) Delivery Manager
3 29 (14.22%) Senior Manager
4 28 (13.73%) Service Manager
5 26 (12.75%) Analyst
6 25 (12.25%) Lead
7 23 (11.27%) Agile Delivery Manager
8 22 (10.78%) IT Manager
8 22 (10.78%) IT Services Manager
9 21 (10.29%) Designer
9 21 (10.29%) Solutions Architect
10 19 (9.31%) Senior Delivery Manager
11 18 (8.82%) Senior Agile Delivery Manager
12 15 (7.35%) Service Designer
13 14 (6.86%) Service Design Manager
13 14 (6.86%) Technical Architect
14 11 (5.39%) Artificial Intelligence Architect
14 11 (5.39%) Business Analyst
14 11 (5.39%) User Researcher
Libraries, Frameworks & Software Standards
1 11 (5.39%) OpenAPI
1 11 (5.39%) RESTful
1 11 (5.39%) Swagger
2 7 (3.43%) Kafka
2 7 (3.43%) REST
2 7 (3.43%) Spring
3 4 (1.96%) RabbitMQ
4 3 (1.47%) Spring Boot
5 2 (0.98%) GeoJSON
5 2 (0.98%) XBRL
5 2 (0.98%) XML
6 1 (0.49%) CSS
6 1 (0.49%) HTML
6 1 (0.49%) Microsoft Graph
6 1 (0.49%) NumPy
6 1 (0.49%) Pandas
6 1 (0.49%) PyTorch
6 1 (0.49%) scikit-learn
6 1 (0.49%) TensorFlow
Miscellaneous
1 37 (18.14%) Cloud Native
2 20 (9.80%) Product Ownership
2 20 (9.80%) Social Media
3 8 (3.92%) AI Agents
4 7 (3.43%) Blog
4 7 (3.43%) Management Information System
5 6 (2.94%) Onboarding
6 4 (1.96%) Self-Motivation
7 2 (0.98%) Data Centre
7 2 (0.98%) Enterprise Cloud
7 2 (0.98%) Legacy Systems
8 1 (0.49%) Analytical Mindset
8 1 (0.49%) CMDB
8 1 (0.49%) Life Science
8 1 (0.49%) Mobile App
8 1 (0.49%) Public Cloud
Operating Systems
1 1 (0.49%) Linux
1 1 (0.49%) Windows
Processes & Methodologies
1 119 (58.33%) Agile
2 61 (29.90%) Mentoring
2 61 (29.90%) User Research
3 56 (27.45%) AI
4 48 (23.53%) Continuous Improvement
5 47 (23.04%) Roadmaps
6 44 (21.57%) Analytics
7 40 (19.61%) ITIL
8 37 (18.14%) User Experience
9 36 (17.65%) Community of Practice
10 35 (17.16%) Product Roadmap
10 35 (17.16%) Prototyping
11 34 (16.67%) Workshop Facilitation
12 33 (16.18%) Scrum
12 33 (16.18%) Service Management
13 32 (15.69%) Coaching
13 32 (15.69%) Project Delivery
13 32 (15.69%) Technology Strategy
13 32 (15.69%) User-Centered Design (UCD)
14 31 (15.20%) Journey Map
Programming Languages
1 12 (5.88%) SQL
2 7 (3.43%) Java
3 2 (0.98%) Bicep
4 1 (0.49%) JavaScript
4 1 (0.49%) PowerShell
4 1 (0.49%) Python
Qualifications
1 66 (32.35%) Security Cleared
2 60 (29.41%) SC Cleared
3 44 (21.57%) Degree
4 7 (3.43%) DV Cleared
5 4 (1.96%) ISEB
5 4 (1.96%) PMI Certification
5 4 (1.96%) PMP
6 3 (1.47%) Azure Certification
6 3 (1.47%) DBS Check
6 3 (1.47%) ICAEW
7 2 (0.98%) AWS Certification
7 2 (0.98%) BPSS Clearance
7 2 (0.98%) Computer Science Degree
7 2 (0.98%) TOGAF Certification
8 1 (0.49%) Cisco Certification
8 1 (0.49%) LPIC
8 1 (0.49%) Microsoft Certification
8 1 (0.49%) RHCSA
8 1 (0.49%) VCAP
8 1 (0.49%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 35 (17.16%) Accessibility
2 12 (5.88%) GDPR
3 4 (1.96%) ISO 9001
3 4 (1.96%) ISO/IEC 27001
3 4 (1.96%) ISO/IEC 42001
4 3 (1.47%) WCAG
5 2 (0.98%) COBIT
5 2 (0.98%) ISO/IEC 20000
5 2 (0.98%) NCSC
5 2 (0.98%) PMO
5 2 (0.98%) QA
6 1 (0.49%) Actionable Recommendations
6 1 (0.49%) Data Quality
6 1 (0.49%) SLA
System Software
1 7 (3.43%) Docker
2 2 (0.98%) VMware Infrastructure
3 1 (0.49%) vSphere
Systems Management
1 7 (3.43%) Kubernetes
1 7 (3.43%) Terraform
2 1 (0.49%) SysTrack
Vendors
1 37 (18.14%) Microsoft
2 22 (10.78%) Adobe
3 18 (8.82%) Google
4 11 (5.39%) OpenAI
5 6 (2.94%) ServiceNow
6 4 (1.96%) Freshdesk
7 2 (0.98%) BMC
7 2 (0.98%) Databricks
7 2 (0.98%) Progress
7 2 (0.98%) Sage
7 2 (0.98%) VMware
8 1 (0.49%) Cisco
8 1 (0.49%) Cognizant
8 1 (0.49%) Nexthink