Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 10 February 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Feb 2026
Same period 2025 Same period 2024
Rank 261 365 380
Rank change year-on-year +104 +15 -61
Permanent jobs citing Service Design 121 62 153
As % of all permanent jobs with remote/hybrid work options 0.75% 0.39% 0.55%
As % of the Processes & Methodologies category 0.87% 0.42% 0.60%
Number of salaries quoted 78 42 107
10th Percentile £48,016 £42,200 £39,859
25th Percentile £51,250 £44,372 £51,300
Median annual salary (50th Percentile) £62,163 £59,430 £63,929
Median % change year-on-year +4.60% -7.04% +16.23%
75th Percentile £76,725 £71,200 £71,127
90th Percentile £80,000 £73,886 £87,500
UK median annual salary £63,076 £62,500 £57,500
% change year-on-year +0.92% +8.70% -

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 13,892 14,889 25,667
As % of all permanent jobs with a WFH option 86.42% 94.66% 92.69%
Number of salaries quoted 8,854 8,791 21,222
10th Percentile £30,038 £36,250 £34,784
25th Percentile £42,500 £47,500 £43,477
Median annual salary (50th Percentile) £60,000 £62,500 £57,965
Median % change year-on-year -4.00% +7.82% -7.26%
75th Percentile £80,000 £82,500 £77,500
90th Percentile £100,000 £102,500 £95,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 10 February 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (4.96%) Confluence
2 2 (1.65%) CMS
3 1 (0.83%) Microsoft Exchange
3 1 (0.83%) SAS
Applications
1 19 (15.70%) Adobe XD
2 3 (2.48%) Microsoft Office
3 2 (1.65%) Microsoft Excel
4 1 (0.83%) Microsoft PowerPoint
Business Applications
1 1 (0.83%) Dynamics CRM
Cloud Services
1 25 (20.66%) Figma
2 22 (18.18%) Miro
3 19 (15.70%) Adobe Analytics
4 12 (9.92%) SaaS
5 11 (9.09%) AWS
5 11 (9.09%) GCP
6 10 (8.26%) Microsoft 365
7 7 (5.79%) Azure
8 2 (1.65%) Microsoft Copilot
8 2 (1.65%) Power Platform
8 2 (1.65%) Slack
9 1 (0.83%) Azure Key Vault
9 1 (0.83%) Entra ID
9 1 (0.83%) Google Analytics
9 1 (0.83%) Google Tag Manager
9 1 (0.83%) Power Automate
Communications & Networking
1 19 (15.70%) Broadband
Database & Business Intelligence
1 4 (3.31%) NoSQL
1 4 (3.31%) PostgreSQL
2 2 (1.65%) Power BI
2 2 (1.65%) Relational Database
3 1 (0.83%) Apache Hive
3 1 (0.83%) Big Data
3 1 (0.83%) BigQuery
3 1 (0.83%) Impala
3 1 (0.83%) Looker
3 1 (0.83%) Metadata
3 1 (0.83%) SQL Server
3 1 (0.83%) Tableau
Development Applications
1 12 (9.92%) Axure RP
1 12 (9.92%) Balsamiq
2 7 (5.79%) JIRA
3 4 (3.31%) Git
General
1 37 (30.58%) Public Sector
2 32 (26.45%) Inclusion and Diversity
3 27 (22.31%) Law
4 25 (20.66%) Social Skills
5 24 (19.83%) Finance
6 19 (15.70%) Games
7 8 (6.61%) Financial Institution
8 7 (5.79%) Digital Health
8 7 (5.79%) Influencing Skills
8 7 (5.79%) Retail
9 6 (4.96%) Analytical Skills
10 5 (4.13%) Banking
10 5 (4.13%) Presentation Skills
11 4 (3.31%) Back Office
12 2 (1.65%) Military
13 1 (0.83%) Documentation Skills
13 1 (0.83%) Health Technology
13 1 (0.83%) Legal
Job Titles
1 45 (37.19%) Designer
2 40 (33.06%) Lead
3 37 (30.58%) Service Designer
4 22 (18.18%) Lead Designer
5 18 (14.88%) Lead Service Designer
6 14 (11.57%) Senior
7 12 (9.92%) User Researcher
8 10 (8.26%) Analyst
9 9 (7.44%) Digital Designer
10 7 (5.79%) Architect
11 6 (4.96%) Delivery Manager
11 6 (4.96%) Senior User Researcher
12 5 (4.13%) Agile Delivery Manager
12 5 (4.13%) Digital Service Designer
13 4 (3.31%) IT Analyst
13 4 (3.31%) SAP Financial Consultant
13 4 (3.31%) Senior SAP Financial Consultant
13 4 (3.31%) Service Transition Analyst
13 4 (3.31%) Transformation Consultant
13 4 (3.31%) Transition Analyst
Libraries, Frameworks & Software Standards
1 4 (3.31%) OpenAPI
1 4 (3.31%) Oracle Fusion
1 4 (3.31%) RESTful
1 4 (3.31%) Swagger
2 2 (1.65%) CSS
2 2 (1.65%) HTML
3 1 (0.83%) JSON
3 1 (0.83%) REST
Miscellaneous
1 26 (21.49%) Product Ownership
2 19 (15.70%) Social Media
3 6 (4.96%) Cloud Native
4 4 (3.31%) Algorithms
4 4 (3.31%) Blog
4 4 (3.31%) CMDB
4 4 (3.31%) Self-Motivation
5 2 (1.65%) NHS
6 1 (0.83%) Enterprise Software
6 1 (0.83%) Management Information System
6 1 (0.83%) Onboarding
Operating Systems
1 1 (0.83%) Windows
1 1 (0.83%) Windows Server
Processes & Methodologies
1 71 (58.68%) Agile
2 56 (46.28%) User Research
3 54 (44.63%) User-Centered Design (UCD)
4 38 (31.40%) Analytics
5 37 (30.58%) User Experience
6 35 (28.93%) Roadmaps
7 32 (26.45%) Journey Map
8 30 (24.79%) Customer Experience
9 28 (23.14%) Community of Practice
10 27 (22.31%) Workshop Facilitation
11 26 (21.49%) Stakeholder Engagement
12 24 (19.83%) Coaching
12 24 (19.83%) Product Roadmap
12 24 (19.83%) Technology Strategy
13 23 (19.01%) AI
14 22 (18.18%) Mentoring
15 20 (16.53%) Empathy Maps
15 20 (16.53%) Stakeholder Management
15 20 (16.53%) Systems Thinking
15 20 (16.53%) Usability Testing
Programming Languages
1 7 (5.79%) SQL
2 5 (4.13%) Python
3 4 (3.31%) Go
3 4 (3.31%) Java
4 1 (0.83%) PowerShell
4 1 (0.83%) R
Qualifications
1 34 (28.10%) Degree
2 33 (27.27%) Security Cleared
3 31 (25.62%) SC Cleared
4 2 (1.65%) BPSS Clearance
4 2 (1.65%) ITIL Foundation Certificate
5 1 (0.83%) DV Cleared
5 1 (0.83%) ITIL Certification
Quality Assurance & Compliance
1 59 (48.76%) Accessibility
2 14 (11.57%) WCAG
3 9 (7.44%) QA
4 6 (4.96%) Actionable Recommendations
5 4 (3.31%) COBIT
6 1 (0.83%) ISO/IEC 20000
6 1 (0.83%) ISO/IEC 27001
6 1 (0.83%) PMO
System Software
1 1 (0.83%) Active Directory
1 1 (0.83%) Virtual Desktop
Systems Management
1 4 (3.31%) Kubernetes
2 1 (0.83%) Grafana
2 1 (0.83%) Microsoft Intune
2 1 (0.83%) SCCM
2 1 (0.83%) Terraform
Vendors
1 38 (31.40%) Adobe
2 8 (6.61%) Oracle
3 6 (4.96%) Microsoft
4 4 (3.31%) SAP
4 4 (3.31%) Workday
5 2 (1.65%) ServiceNow
6 1 (0.83%) Cloudera
6 1 (0.83%) Google
6 1 (0.83%) HP
6 1 (0.83%) Informatica