Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 2 October 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Oct 2026
Same period 2025 Same period 2024
Rank 241 356 386
Rank change year-on-year +115 +30 -77
Permanent jobs citing Service Design 245 69 108
As % of all permanent jobs with remote/hybrid work options 0.98% 0.41% 0.48%
As % of the Processes & Methodologies category 1.21% 0.44% 0.55%
Number of salaries quoted 154 53 67
10th Percentile £43,930 £47,500 £42,200
25th Percentile £45,456 £51,250 £48,625
Median annual salary (50th Percentile) £63,076 £60,000 £53,000
Median % change year-on-year +5.13% +13.21% -7.02%
75th Percentile £75,000 £70,000 £62,897
90th Percentile £87,500 £84,350 £73,750
UK median annual salary £65,000 £60,000 £57,500
% change year-on-year +8.33% +4.35% -8.00%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 20,176 15,827 19,811
As % of all permanent jobs with a WFH option 80.92% 93.82% 88.13%
Number of salaries quoted 14,403 8,473 11,816
10th Percentile £34,000 £29,750 £35,225
25th Percentile £44,972 £40,000 £45,000
Median annual salary (50th Percentile) £60,000 £57,500 £60,000
Median % change year-on-year +4.35% -4.17% -4.00%
75th Percentile £80,000 £78,750 £80,000
90th Percentile £100,000 £100,000 £100,375
UK median annual salary £60,000 £55,000 £58,465
% change year-on-year +9.09% -5.93% -2.56%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 2 October 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (2.04%) Confluence
2 3 (1.22%) Camunda
2 3 (1.22%) SharePoint
3 1 (0.41%) Apache Spark
3 1 (0.41%) CMS
3 1 (0.41%) WordPress
Applications
1 8 (3.27%) Microsoft Office
2 4 (1.63%) Microsoft Excel
3 2 (0.82%) InDesign
3 2 (0.82%) Microsoft PowerPoint
4 1 (0.41%) Adobe XD
4 1 (0.41%) Chatbot
4 1 (0.41%) Elementor
4 1 (0.41%) MS Visio
4 1 (0.41%) Photoshop
4 1 (0.41%) Trello
4 1 (0.41%) UserZoom
Business Applications
1 2 (0.82%) iTrent
Cloud Services
1 50 (20.41%) Azure
2 49 (20.00%) AWS
3 32 (13.06%) GCP
4 27 (11.02%) SaaS
5 16 (6.53%) Power Platform
6 12 (4.90%) Google Analytics
7 11 (4.49%) dbt
8 9 (3.67%) Serverless
9 6 (2.45%) PaaS
10 5 (2.04%) Google Workspace
11 4 (1.63%) Microsoft 365
12 3 (1.22%) Amazon ECS
12 3 (1.22%) Azure Service Bus
12 3 (1.22%) GitHub
12 3 (1.22%) Microsoft Copilot
12 3 (1.22%) Miro
13 2 (0.82%) Azure Key Vault
13 2 (0.82%) Cohesity
13 2 (0.82%) Figma
13 2 (0.82%) GitHub Copilot
Communications & Networking
1 1 (0.41%) DNS
Database & Business Intelligence
1 16 (6.53%) Power BI
2 5 (2.04%) Relational Database
3 4 (1.63%) PostgreSQL
4 3 (1.22%) Metadata
5 2 (0.82%) Azure SQL Database
5 2 (0.82%) Geospatial Data
5 2 (0.82%) Metadata Repository
6 1 (0.41%) Big Data
6 1 (0.41%) DynamoDB
6 1 (0.41%) MySQL
6 1 (0.41%) Redis
Development Applications
1 7 (2.86%) JIRA
2 2 (0.82%) GitLab
3 1 (0.41%) Artifactory
3 1 (0.41%) Git
General
1 115 (46.94%) Social Skills
2 98 (40.00%) Public Sector
3 85 (34.69%) Finance
4 75 (30.61%) Law
5 74 (30.20%) Inclusion and Diversity
6 48 (19.59%) Analytical Skills
7 40 (16.33%) Presentation Skills
8 20 (8.16%) Retail
9 18 (7.35%) Legal
10 17 (6.94%) Back Office
10 17 (6.94%) Banking
10 17 (6.94%) Financial Institution
11 12 (4.90%) Influencing Skills
12 8 (3.27%) Local Government
13 7 (2.86%) French Language
14 6 (2.45%) Telecoms
15 4 (1.63%) Games
15 4 (1.63%) Marketing
15 4 (1.63%) Organisational Skills
15 4 (1.63%) Social Housing
Job Titles
1 83 (33.88%) Senior
2 51 (20.82%) Architect
3 41 (16.73%) Analyst
4 33 (13.47%) Service Manager
5 32 (13.06%) Delivery Manager
6 31 (12.65%) Senior Manager
7 28 (11.43%) Solutions Architect
8 25 (10.20%) Agile Delivery Manager
9 23 (9.39%) IT Manager
9 23 (9.39%) IT Services Manager
10 20 (8.16%) Designer
10 20 (8.16%) Senior Delivery Manager
10 20 (8.16%) Service Design Manager
11 19 (7.76%) Senior Agile Delivery Manager
11 19 (7.76%) Senior Analyst
11 19 (7.76%) User Researcher
12 18 (7.35%) Process Analyst
13 16 (6.53%) ITSM Analyst
13 16 (6.53%) Support Analyst
14 15 (6.12%) Service Designer
Libraries, Frameworks & Software Standards
1 19 (7.76%) OpenAPI
1 19 (7.76%) RESTful
1 19 (7.76%) Swagger
2 7 (2.86%) Terraform
3 6 (2.45%) Kafka
3 6 (2.45%) REST
3 6 (2.45%) Spring
4 3 (1.22%) RabbitMQ
4 3 (1.22%) Spring Boot
5 2 (0.82%) GeoJSON
6 1 (0.41%) Loki
6 1 (0.41%) Microsoft Graph
6 1 (0.41%) NumPy
6 1 (0.41%) OpenTelemetry
6 1 (0.41%) Pandas
6 1 (0.41%) PyTorch
6 1 (0.41%) React
6 1 (0.41%) scikit-learn
6 1 (0.41%) TensorFlow
6 1 (0.41%) Vue
Miscellaneous
1 40 (16.33%) Cloud Native
2 31 (12.65%) Product Ownership
3 24 (9.80%) Management Information System
4 7 (2.86%) AI Agents
4 7 (2.86%) Blog
4 7 (2.86%) Enterprise Cloud
4 7 (2.86%) Onboarding
5 5 (2.04%) NHS
6 4 (1.63%) Data Centre
6 4 (1.63%) Distributed Systems
6 4 (1.63%) Self-Motivation
7 2 (0.82%) Legacy Systems
7 2 (0.82%) Private Cloud
7 2 (0.82%) Virtual Team
8 1 (0.41%) Analytical Mindset
8 1 (0.41%) CMDB
8 1 (0.41%) Housing Association
8 1 (0.41%) Life Science
8 1 (0.41%) Mobile App
8 1 (0.41%) Social Media
Operating Systems
1 2 (0.82%) AIX
1 2 (0.82%) Solaris
2 1 (0.41%) Linux
Processes & Methodologies
1 112 (45.71%) Agile
2 75 (30.61%) Continuous Improvement
3 66 (26.94%) Mentoring
4 61 (24.90%) ITIL
5 60 (24.49%) User Research
6 55 (22.45%) User Experience
7 52 (21.22%) Decision-Making
8 51 (20.82%) Service Management
8 51 (20.82%) Stakeholder Engagement
9 47 (19.18%) Project Delivery
10 44 (17.96%) AI
11 42 (17.14%) Problem-Solving
12 41 (16.73%) Stakeholder Management
13 39 (15.92%) Coaching
13 39 (15.92%) Digital Transformation Programme
13 39 (15.92%) Prototyping
14 37 (15.10%) Community of Practice
15 35 (14.29%) Collaborative Working
15 35 (14.29%) Roadmaps
15 35 (14.29%) Scrum
Programming Languages
1 13 (5.31%) SQL
2 6 (2.45%) Java
3 3 (1.22%) Python
4 2 (0.82%) Bash
4 2 (0.82%) Bicep
4 2 (0.82%) Go
5 1 (0.41%) C#
5 1 (0.41%) JavaScript
5 1 (0.41%) PowerShell
Qualifications
1 78 (31.84%) Security Cleared
2 69 (28.16%) SC Cleared
3 65 (26.53%) Degree
4 6 (2.45%) DBS Check
4 6 (2.45%) DV Cleared
5 4 (1.63%) BPSS Clearance
5 4 (1.63%) ISEB
5 4 (1.63%) PMI Certification
5 4 (1.63%) PMP
6 3 (1.22%) ICAEW
7 2 (0.82%) AWS Certification
7 2 (0.82%) Azure Certification
7 2 (0.82%) Computer Science Degree
7 2 (0.82%) ITIL Certification
7 2 (0.82%) TOGAF Certification
8 1 (0.41%) IIBA
Quality Assurance & Compliance
1 18 (7.35%) Accessibility
2 14 (5.71%) GDPR
3 4 (1.63%) ISO 9001
3 4 (1.63%) ISO/IEC 27001
3 4 (1.63%) ISO/IEC 42001
3 4 (1.63%) PMO
4 3 (1.22%) WCAG
5 2 (0.82%) Actionable Recommendations
5 2 (0.82%) COBIT
5 2 (0.82%) ISO/IEC 20000
5 2 (0.82%) NCSC
5 2 (0.82%) QA
6 1 (0.41%) Data Quality
6 1 (0.41%) SLA
System Software
1 6 (2.45%) Docker
2 3 (1.22%) VMware Infrastructure
Systems Management
1 8 (3.27%) Kubernetes
2 2 (0.82%) Grafana
3 1 (0.41%) Ansible
3 1 (0.41%) Argo
3 1 (0.41%) Istio
3 1 (0.41%) Kibana
3 1 (0.41%) Kustomize
3 1 (0.41%) Opsview
3 1 (0.41%) Prometheus
3 1 (0.41%) SysTrack
Vendors
1 39 (15.92%) Microsoft
2 18 (7.35%) Google
3 11 (4.49%) OpenAI
4 8 (3.27%) ServiceNow
5 5 (2.04%) YouTube
6 4 (1.63%) Freshdesk
7 3 (1.22%) Adobe
7 3 (1.22%) Sage
7 3 (1.22%) VMware
8 2 (0.82%) Atlassian
8 2 (0.82%) BMC
8 2 (0.82%) Dell
8 2 (0.82%) Dynatrace
8 2 (0.82%) Progress
8 2 (0.82%) Veritas
9 1 (0.41%) Cognizant
9 1 (0.41%) Databricks
9 1 (0.41%) Nexthink
9 1 (0.41%) Red Hat