Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 20 August 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Aug 2026
Same period 2025 Same period 2024
Rank 257 374 387
Rank change year-on-year +117 +13 -71
Permanent jobs citing Service Design 219 63 125
As % of all permanent jobs with remote/hybrid work options 0.96% 0.38% 0.51%
As % of the Processes & Methodologies category 1.16% 0.41% 0.58%
Number of salaries quoted 144 47 88
10th Percentile £43,830 £46,000 £47,476
25th Percentile £45,000 £48,750 £50,000
Median annual salary (50th Percentile) £61,783 £55,000 £57,965
Median % change year-on-year +12.33% -5.11% -3.39%
75th Percentile £75,000 £71,250 £62,200
90th Percentile £82,625 £110,000 £73,750
UK median annual salary £65,000 £60,000 £58,800
% change year-on-year +8.33% +2.04% -5.92%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 18,880 15,403 21,595
As % of all permanent jobs with a WFH option 82.36% 93.01% 87.53%
Number of salaries quoted 13,612 8,900 15,178
10th Percentile £35,000 £29,750 £35,000
25th Percentile £44,972 £40,500 £43,750
Median annual salary (50th Percentile) £60,000 £58,000 £60,000
Median % change year-on-year +3.45% -3.33% -4.00%
75th Percentile £80,000 £77,500 £78,750
90th Percentile £100,000 £100,000 £98,750
UK median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -8.71%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 20 August 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (1.83%) Camunda
2 3 (1.37%) SharePoint
3 1 (0.46%) Apache Spark
3 1 (0.46%) CMS
3 1 (0.46%) WordPress
Applications
1 6 (2.74%) Microsoft Office
2 4 (1.83%) Microsoft Excel
3 2 (0.91%) InDesign
3 2 (0.91%) Microsoft PowerPoint
4 1 (0.46%) Adobe XD
4 1 (0.46%) Chatbot
4 1 (0.46%) Elementor
4 1 (0.46%) Photoshop
4 1 (0.46%) Trello
4 1 (0.46%) UserZoom
Cloud Services
1 48 (21.92%) Azure
2 44 (20.09%) AWS
3 31 (14.16%) GCP
4 19 (8.68%) Adobe Analytics
4 19 (8.68%) SaaS
5 17 (7.76%) Power Platform
6 13 (5.94%) Google Analytics
7 11 (5.02%) dbt
8 8 (3.65%) Serverless
9 6 (2.74%) PaaS
10 4 (1.83%) Google Workspace
10 4 (1.83%) Microsoft 365
11 3 (1.37%) Azure Service Bus
11 3 (1.37%) Microsoft Copilot
12 2 (0.91%) Azure Key Vault
12 2 (0.91%) Azure Logic Apps
12 2 (0.91%) Azure Monitor
12 2 (0.91%) GitHub Copilot
12 2 (0.91%) Microsoft Purview
12 2 (0.91%) Miro
Communications & Networking
1 19 (8.68%) Broadband
Database & Business Intelligence
1 17 (7.76%) Power BI
2 4 (1.83%) Metadata
3 3 (1.37%) PostgreSQL
3 3 (1.37%) Relational Database
4 2 (0.91%) Azure SQL Database
4 2 (0.91%) Geospatial Data
4 2 (0.91%) Metadata Repository
5 1 (0.46%) Big Data
Development Applications
1 2 (0.91%) JIRA
2 1 (0.46%) Git
General
1 98 (44.75%) Social Skills
2 86 (39.27%) Public Sector
3 71 (32.42%) Finance
4 67 (30.59%) Law
5 59 (26.94%) Inclusion and Diversity
6 40 (18.26%) Analytical Skills
7 38 (17.35%) Presentation Skills
8 23 (10.50%) Games
9 14 (6.39%) Legal
10 13 (5.94%) Retail
11 11 (5.02%) Banking
12 10 (4.57%) Back Office
12 10 (4.57%) Financial Institution
13 6 (2.74%) Influencing Skills
13 6 (2.74%) Telecoms
14 5 (2.28%) Local Government
15 4 (1.83%) Marketing
15 4 (1.83%) Organisational Skills
15 4 (1.83%) Social Housing
16 3 (1.37%) Social Science
Job Titles
1 61 (27.85%) Senior
2 43 (19.63%) Architect
3 40 (18.26%) Analyst
4 29 (13.24%) Senior Manager
5 28 (12.79%) Delivery Manager
6 27 (12.33%) Service Manager
7 25 (11.42%) Lead
8 23 (10.50%) Agile Delivery Manager
9 22 (10.05%) Designer
9 22 (10.05%) IT Manager
9 22 (10.05%) IT Services Manager
9 22 (10.05%) Solutions Architect
10 19 (8.68%) Senior Analyst
10 19 (8.68%) Senior Delivery Manager
11 18 (8.22%) Senior Agile Delivery Manager
12 16 (7.31%) ITSM Analyst
12 16 (7.31%) Process Analyst
12 16 (7.31%) Service Designer
12 16 (7.31%) Support Analyst
13 14 (6.39%) Technical Architect
Libraries, Frameworks & Software Standards
1 12 (5.48%) OpenAPI
1 12 (5.48%) RESTful
1 12 (5.48%) Swagger
2 7 (3.20%) Kafka
2 7 (3.20%) REST
2 7 (3.20%) Spring
2 7 (3.20%) Terraform
3 4 (1.83%) RabbitMQ
4 3 (1.37%) Spring Boot
5 2 (0.91%) GeoJSON
5 2 (0.91%) XBRL
5 2 (0.91%) XML
6 1 (0.46%) CSS
6 1 (0.46%) HTML
6 1 (0.46%) Microsoft Graph
6 1 (0.46%) NumPy
6 1 (0.46%) Pandas
6 1 (0.46%) PyTorch
6 1 (0.46%) scikit-learn
6 1 (0.46%) TensorFlow
Miscellaneous
1 37 (16.89%) Cloud Native
2 21 (9.59%) Management Information System
2 21 (9.59%) Product Ownership
3 20 (9.13%) Social Media
4 8 (3.65%) AI Agents
5 7 (3.20%) Blog
6 6 (2.74%) Onboarding
7 4 (1.83%) Self-Motivation
8 2 (0.91%) Data Centre
8 2 (0.91%) Enterprise Cloud
8 2 (0.91%) Legacy Systems
9 1 (0.46%) Analytical Mindset
9 1 (0.46%) CMDB
9 1 (0.46%) Life Science
9 1 (0.46%) Mobile App
9 1 (0.46%) Public Cloud
Operating Systems
1 1 (0.46%) Linux
1 1 (0.46%) Windows
Processes & Methodologies
1 119 (54.34%) Agile
2 62 (28.31%) Continuous Improvement
3 61 (27.85%) Mentoring
3 61 (27.85%) User Research
4 56 (25.57%) AI
5 54 (24.66%) ITIL
6 51 (23.29%) User Experience
7 48 (21.92%) Roadmaps
8 47 (21.46%) Service Management
9 45 (20.55%) Project Delivery
9 45 (20.55%) Stakeholder Engagement
10 44 (20.09%) Analytics
11 42 (19.18%) Decision-Making
12 36 (16.44%) Community of Practice
12 36 (16.44%) Product Roadmap
13 35 (15.98%) Prototyping
14 34 (15.53%) Workshop Facilitation
15 33 (15.07%) Collaborative Working
15 33 (15.07%) Scrum
16 32 (14.61%) Coaching
Programming Languages
1 12 (5.48%) SQL
2 7 (3.20%) Java
3 2 (0.91%) Bicep
4 1 (0.46%) JavaScript
4 1 (0.46%) PowerShell
4 1 (0.46%) Python
Qualifications
1 66 (30.14%) Security Cleared
2 60 (27.40%) SC Cleared
3 58 (26.48%) Degree
4 7 (3.20%) DV Cleared
5 4 (1.83%) ISEB
5 4 (1.83%) PMI Certification
5 4 (1.83%) PMP
6 3 (1.37%) Azure Certification
6 3 (1.37%) DBS Check
6 3 (1.37%) ICAEW
7 2 (0.91%) AWS Certification
7 2 (0.91%) BPSS Clearance
7 2 (0.91%) Computer Science Degree
7 2 (0.91%) TOGAF Certification
8 1 (0.46%) Cisco Certification
8 1 (0.46%) LPIC
8 1 (0.46%) Microsoft Certification
8 1 (0.46%) RHCSA
8 1 (0.46%) VCAP
8 1 (0.46%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 35 (15.98%) Accessibility
2 12 (5.48%) GDPR
3 4 (1.83%) ISO 9001
3 4 (1.83%) ISO/IEC 27001
3 4 (1.83%) ISO/IEC 42001
4 3 (1.37%) WCAG
5 2 (0.91%) COBIT
5 2 (0.91%) ISO/IEC 20000
5 2 (0.91%) NCSC
5 2 (0.91%) PMO
5 2 (0.91%) QA
6 1 (0.46%) Actionable Recommendations
6 1 (0.46%) Data Quality
6 1 (0.46%) SLA
System Software
1 7 (3.20%) Docker
2 2 (0.91%) VMware Infrastructure
3 1 (0.46%) vSphere
Systems Management
1 7 (3.20%) Kubernetes
2 1 (0.46%) SysTrack
Vendors
1 37 (16.89%) Microsoft
2 22 (10.05%) Adobe
3 18 (8.22%) Google
4 11 (5.02%) OpenAI
5 6 (2.74%) ServiceNow
6 4 (1.83%) Freshdesk
7 2 (0.91%) BMC
7 2 (0.91%) Databricks
7 2 (0.91%) Progress
7 2 (0.91%) Sage
7 2 (0.91%) VMware
8 1 (0.46%) Cisco
8 1 (0.46%) Cognizant
8 1 (0.46%) Nexthink