Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 29 September 2026, with comparisons to the same periods in the previous two years.

6 months to
29 Sep 2026
Same period 2025 Same period 2024
Rank 249 361 393
Rank change year-on-year +112 +32 -82
Permanent jobs citing Service Design 240 66 105
As % of all permanent jobs with remote/hybrid work options 0.97% 0.40% 0.47%
As % of the Processes & Methodologies category 1.19% 0.43% 0.53%
Number of salaries quoted 154 51 63
10th Percentile £43,930 £47,500 £42,200
25th Percentile £45,456 £51,250 £48,750
Median annual salary (50th Percentile) £63,076 £57,528 £54,043
Median % change year-on-year +9.64% +6.45% -5.19%
75th Percentile £75,000 £70,000 £63,522
90th Percentile £87,500 £86,250 £73,750
UK median annual salary £65,000 £58,764 £57,500
% change year-on-year +10.61% +2.20% -8.00%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 20,108 15,510 19,787
As % of all permanent jobs with a WFH option 80.96% 93.68% 88.06%
Number of salaries quoted 14,355 8,405 11,799
10th Percentile £34,000 £29,750 £35,188
25th Percentile £44,972 £40,015 £45,000
Median annual salary (50th Percentile) £60,000 £58,000 £60,000
Median % change year-on-year +3.45% -3.33% -4.00%
75th Percentile £80,000 £78,750 £80,000
90th Percentile £100,000 £100,000 £100,000
UK median annual salary £60,000 £55,000 £58,000
% change year-on-year +9.09% -5.17% -3.33%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 29 September 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.25%) Camunda
1 3 (1.25%) Confluence
1 3 (1.25%) SharePoint
2 1 (0.42%) Apache Spark
2 1 (0.42%) CMS
2 1 (0.42%) WordPress
Applications
1 8 (3.33%) Microsoft Office
2 4 (1.67%) Microsoft Excel
3 2 (0.83%) InDesign
3 2 (0.83%) Microsoft PowerPoint
4 1 (0.42%) Adobe XD
4 1 (0.42%) Chatbot
4 1 (0.42%) Elementor
4 1 (0.42%) Photoshop
4 1 (0.42%) Trello
4 1 (0.42%) UserZoom
Business Applications
1 2 (0.83%) iTrent
Cloud Services
1 49 (20.42%) Azure
2 47 (19.58%) AWS
3 32 (13.33%) GCP
4 26 (10.83%) SaaS
5 17 (7.08%) Power Platform
6 13 (5.42%) Google Analytics
7 11 (4.58%) dbt
8 9 (3.75%) Serverless
9 6 (2.50%) PaaS
10 5 (2.08%) Google Workspace
11 4 (1.67%) Microsoft 365
12 3 (1.25%) Azure Service Bus
12 3 (1.25%) GitHub
12 3 (1.25%) Microsoft Copilot
13 2 (0.83%) Azure Key Vault
13 2 (0.83%) Azure Logic Apps
13 2 (0.83%) Azure Monitor
13 2 (0.83%) GitHub Copilot
13 2 (0.83%) Microsoft Purview
13 2 (0.83%) Miro
Database & Business Intelligence
1 17 (7.08%) Power BI
2 5 (2.08%) Relational Database
3 4 (1.67%) Metadata
3 4 (1.67%) PostgreSQL
4 2 (0.83%) Azure SQL Database
4 2 (0.83%) Geospatial Data
4 2 (0.83%) Metadata Repository
5 1 (0.42%) Big Data
5 1 (0.42%) DynamoDB
5 1 (0.42%) MySQL
5 1 (0.42%) Redis
Development Applications
1 5 (2.08%) JIRA
2 1 (0.42%) Git
General
1 113 (47.08%) Social Skills
2 98 (40.83%) Public Sector
3 85 (35.42%) Finance
4 75 (31.25%) Law
5 74 (30.83%) Inclusion and Diversity
6 47 (19.58%) Analytical Skills
7 40 (16.67%) Presentation Skills
8 19 (7.92%) Retail
9 18 (7.50%) Legal
10 16 (6.67%) Back Office
10 16 (6.67%) Banking
10 16 (6.67%) Financial Institution
11 12 (5.00%) Influencing Skills
12 8 (3.33%) Local Government
13 6 (2.50%) French Language
13 6 (2.50%) Telecoms
14 4 (1.67%) Games
14 4 (1.67%) Marketing
14 4 (1.67%) Organisational Skills
14 4 (1.67%) Social Housing
Job Titles
1 78 (32.50%) Senior
2 51 (21.25%) Architect
3 41 (17.08%) Analyst
4 32 (13.33%) Delivery Manager
4 32 (13.33%) Service Manager
5 30 (12.50%) Senior Manager
6 28 (11.67%) Solutions Architect
7 25 (10.42%) Agile Delivery Manager
8 23 (9.58%) IT Manager
8 23 (9.58%) IT Services Manager
9 20 (8.33%) Designer
10 19 (7.92%) Senior Analyst
10 19 (7.92%) Senior Delivery Manager
10 19 (7.92%) Service Design Manager
11 18 (7.50%) Process Analyst
11 18 (7.50%) Senior Agile Delivery Manager
12 17 (7.08%) User Researcher
13 16 (6.67%) ITSM Analyst
13 16 (6.67%) Support Analyst
14 15 (6.25%) Service Designer
Libraries, Frameworks & Software Standards
1 18 (7.50%) OpenAPI
1 18 (7.50%) RESTful
1 18 (7.50%) Swagger
2 6 (2.50%) Kafka
2 6 (2.50%) REST
2 6 (2.50%) Spring
3 5 (2.08%) Terraform
4 3 (1.25%) RabbitMQ
4 3 (1.25%) Spring Boot
5 2 (0.83%) GeoJSON
5 2 (0.83%) XBRL
5 2 (0.83%) XML
6 1 (0.42%) doobie
6 1 (0.42%) HTML
6 1 (0.42%) Loki
6 1 (0.42%) Microsoft Graph
6 1 (0.42%) OpenTelemetry
6 1 (0.42%) PyTorch
6 1 (0.42%) TensorFlow
6 1 (0.42%) Vue
Miscellaneous
1 41 (17.08%) Cloud Native
2 29 (12.08%) Product Ownership
3 24 (10.00%) Management Information System
4 7 (2.92%) AI Agents
4 7 (2.92%) Blog
4 7 (2.92%) Onboarding
5 5 (2.08%) Enterprise Cloud
5 5 (2.08%) NHS
6 4 (1.67%) Data Centre
6 4 (1.67%) Distributed Systems
6 4 (1.67%) Self-Motivation
7 2 (0.83%) Legacy Systems
7 2 (0.83%) Private Cloud
7 2 (0.83%) Virtual Team
8 1 (0.42%) Analytical Mindset
8 1 (0.42%) CMDB
8 1 (0.42%) Housing Association
8 1 (0.42%) Life Science
8 1 (0.42%) Mobile App
8 1 (0.42%) Social Media
Operating Systems
1 2 (0.83%) AIX
1 2 (0.83%) Solaris
Processes & Methodologies
1 111 (46.25%) Agile
2 74 (30.83%) Continuous Improvement
3 64 (26.67%) Mentoring
4 59 (24.58%) ITIL
5 57 (23.75%) User Research
6 56 (23.33%) User Experience
7 53 (22.08%) Decision-Making
8 51 (21.25%) Service Management
8 51 (21.25%) Stakeholder Engagement
9 47 (19.58%) Project Delivery
10 42 (17.50%) AI
11 40 (16.67%) Problem-Solving
11 40 (16.67%) Stakeholder Management
12 39 (16.25%) Prototyping
13 38 (15.83%) Community of Practice
14 37 (15.42%) Coaching
14 37 (15.42%) Digital Transformation Programme
15 35 (14.58%) Collaborative Working
15 35 (14.58%) Scrum
15 35 (14.58%) Technology Strategy
Programming Languages
1 14 (5.83%) SQL
2 6 (2.50%) Java
3 2 (0.83%) Bicep
4 1 (0.42%) C#
4 1 (0.42%) JavaScript
4 1 (0.42%) PowerShell
4 1 (0.42%) Python
Qualifications
1 77 (32.08%) Security Cleared
2 68 (28.33%) SC Cleared
3 66 (27.50%) Degree
4 6 (2.50%) DBS Check
4 6 (2.50%) DV Cleared
5 4 (1.67%) BPSS Clearance
5 4 (1.67%) ISEB
5 4 (1.67%) PMI Certification
5 4 (1.67%) PMP
6 3 (1.25%) ICAEW
7 2 (0.83%) AWS Certification
7 2 (0.83%) Azure Certification
7 2 (0.83%) Computer Science Degree
7 2 (0.83%) ITIL Certification
7 2 (0.83%) TOGAF Certification
Quality Assurance & Compliance
1 18 (7.50%) Accessibility
2 14 (5.83%) GDPR
3 4 (1.67%) ISO 9001
3 4 (1.67%) ISO/IEC 27001
3 4 (1.67%) ISO/IEC 42001
3 4 (1.67%) PMO
4 3 (1.25%) WCAG
5 2 (0.83%) Actionable Recommendations
5 2 (0.83%) COBIT
5 2 (0.83%) ISO/IEC 20000
5 2 (0.83%) NCSC
5 2 (0.83%) QA
6 1 (0.42%) Data Quality
6 1 (0.42%) SLA
System Software
1 6 (2.50%) Docker
2 3 (1.25%) VMware Infrastructure
Systems Management
1 7 (2.92%) Kubernetes
2 2 (0.83%) Grafana
3 1 (0.42%) Argo
3 1 (0.42%) Istio
3 1 (0.42%) Kibana
3 1 (0.42%) Kustomize
3 1 (0.42%) Prometheus
3 1 (0.42%) SysTrack
Vendors
1 40 (16.67%) Microsoft
2 19 (7.92%) Google
3 11 (4.58%) OpenAI
4 8 (3.33%) ServiceNow
5 4 (1.67%) Freshdesk
6 3 (1.25%) Adobe
6 3 (1.25%) Sage
6 3 (1.25%) VMware
6 3 (1.25%) YouTube
7 2 (0.83%) Atlassian
7 2 (0.83%) BMC
7 2 (0.83%) Databricks
7 2 (0.83%) Dell
7 2 (0.83%) Dynatrace
7 2 (0.83%) Progress
7 2 (0.83%) Veritas
8 1 (0.42%) Cognizant
8 1 (0.42%) Nexthink
8 1 (0.42%) Red Hat