Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 20 June 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Jun 2026
Same period 2025 Same period 2024
Rank 251 379 424
Rank change year-on-year +128 +45 -79
Permanent jobs citing Service Design 183 50 167
As % of all permanent jobs with remote/hybrid work options 0.91% 0.32% 0.48%
As % of the Processes & Methodologies category 1.11% 0.34% 0.54%
Number of salaries quoted 115 37 92
10th Percentile £44,972 £47,500 £41,250
25th Percentile £45,456 £52,500 £50,000
Median annual salary (50th Percentile) £62,500 £60,000 £57,965
Median % change year-on-year +4.17% +3.51% -10.82%
75th Percentile £75,000 £73,886 £62,200
90th Percentile £83,250 £110,000 £73,750
UK median annual salary £67,500 £60,000 £58,800
% change year-on-year +12.50% +2.04% -9.54%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 16,496 14,625 30,850
As % of all permanent jobs with a WFH option 81.89% 94.51% 88.84%
Number of salaries quoted 11,943 8,513 23,831
10th Percentile £35,000 £29,750 £33,750
25th Percentile £45,000 £42,500 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £57,500
Median % change year-on-year - +4.35% -8.00%
75th Percentile £80,000 £80,000 £75,000
90th Percentile £100,000 £105,000 £95,000
UK median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -9.54%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 20 June 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.64%) Confluence
1 3 (1.64%) SharePoint
2 2 (1.09%) Camunda
3 1 (0.55%) Apache Spark
Applications
1 2 (1.09%) Microsoft Excel
2 1 (0.55%) Adobe XD
2 1 (0.55%) Chatbot
2 1 (0.55%) Photoshop
2 1 (0.55%) Trello
Cloud Services
1 38 (20.77%) Adobe Analytics
1 38 (20.77%) Azure
2 36 (19.67%) AWS
3 28 (15.30%) GCP
4 15 (8.20%) SaaS
5 14 (7.65%) Power Platform
6 11 (6.01%) Google Analytics
7 6 (3.28%) PaaS
7 6 (3.28%) Serverless
8 5 (2.73%) Microsoft 365
9 4 (2.19%) Microsoft Copilot
10 3 (1.64%) Azure Service Bus
11 2 (1.09%) Azure Key Vault
11 2 (1.09%) Azure Logic Apps
11 2 (1.09%) Azure Monitor
11 2 (1.09%) Microsoft Purview
11 2 (1.09%) Miro
11 2 (1.09%) Slack
12 1 (0.55%) Asana
12 1 (0.55%) Azure Data Factory
Communications & Networking
1 38 (20.77%) Broadband
Database & Business Intelligence
1 14 (7.65%) Power BI
2 5 (2.73%) Metadata
2 5 (2.73%) PostgreSQL
3 4 (2.19%) Relational Database
4 2 (1.09%) Azure SQL Database
4 2 (1.09%) Geospatial Data
4 2 (1.09%) Metadata Repository
4 2 (1.09%) NoSQL
5 1 (0.55%) Big Data
Development Applications
1 5 (2.73%) JIRA
2 3 (1.64%) Git
General
1 65 (35.52%) Public Sector
2 49 (26.78%) Social Skills
3 42 (22.95%) Finance
3 42 (22.95%) Law
4 41 (22.40%) Games
5 39 (21.31%) Inclusion and Diversity
6 21 (11.48%) Analytical Skills
7 19 (10.38%) Presentation Skills
8 10 (5.46%) Retail
9 9 (4.92%) Financial Institution
9 9 (4.92%) Legal
10 8 (4.37%) Banking
11 7 (3.83%) Back Office
12 5 (2.73%) Telecoms
13 3 (1.64%) Influencing Skills
13 3 (1.64%) Social Science
14 1 (0.55%) Documentation Skills
14 1 (0.55%) Organisational Skills
Job Titles
1 42 (22.95%) Lead
2 40 (21.86%) Senior
3 29 (15.85%) Designer
4 27 (14.75%) Architect
5 25 (13.66%) Delivery Manager
5 25 (13.66%) Service Manager
6 22 (12.02%) Senior Manager
7 21 (11.48%) Service Designer
8 20 (10.93%) Analyst
8 20 (10.93%) IT Manager
8 20 (10.93%) IT Services Manager
9 19 (10.38%) Agile Delivery Manager
10 17 (9.29%) Digital Designer
10 17 (9.29%) Solutions Architect
11 16 (8.74%) Lead Designer
12 14 (7.65%) Senior Delivery Manager
13 13 (7.10%) Senior Agile Delivery Manager
13 13 (7.10%) Service Design Manager
14 10 (5.46%) Digital Service Designer
14 10 (5.46%) Performance Analyst
Libraries, Frameworks & Software Standards
1 9 (4.92%) OpenAPI
1 9 (4.92%) RESTful
1 9 (4.92%) Swagger
2 5 (2.73%) Kafka
2 5 (2.73%) REST
2 5 (2.73%) Spring
3 3 (1.64%) Spring Boot
4 2 (1.09%) GeoJSON
4 2 (1.09%) RabbitMQ
4 2 (1.09%) XBRL
4 2 (1.09%) XML
5 1 (0.55%) Microsoft Graph
5 1 (0.55%) NumPy
5 1 (0.55%) Oracle Fusion
5 1 (0.55%) Pandas
5 1 (0.55%) PyTorch
5 1 (0.55%) scikit-learn
5 1 (0.55%) TensorFlow
Miscellaneous
1 38 (20.77%) Social Media
2 31 (16.94%) Cloud Native
3 20 (10.93%) Product Ownership
4 5 (2.73%) Blog
4 5 (2.73%) Onboarding
5 3 (1.64%) AI Agents
6 2 (1.09%) Algorithms
6 2 (1.09%) Data Centre
6 2 (1.09%) Self-Motivation
7 1 (0.55%) Analytical Mindset
7 1 (0.55%) CMDB
7 1 (0.55%) Life Science
7 1 (0.55%) Public Cloud
Operating Systems
1 1 (0.55%) Linux
1 1 (0.55%) Windows
Processes & Methodologies
1 114 (62.30%) Agile
2 67 (36.61%) User Research
3 62 (33.88%) Roadmaps
4 59 (32.24%) Analytics
5 51 (27.87%) AI
5 51 (27.87%) Mentoring
5 51 (27.87%) Product Roadmap
6 47 (25.68%) Customer Experience
6 47 (25.68%) User-Centered Design (UCD)
7 45 (24.59%) Journey Map
7 45 (24.59%) Workshop Facilitation
8 39 (21.31%) Empathy Maps
8 39 (21.31%) Storytelling
9 38 (20.77%) DesignOps
9 38 (20.77%) Digital Customer Experience
9 38 (20.77%) Stakeholder Map
9 38 (20.77%) Systems Thinking
10 37 (20.22%) Continuous Improvement
11 31 (16.94%) Community of Practice
11 31 (16.94%) ITIL
Programming Languages
1 14 (7.65%) SQL
2 7 (3.83%) Java
3 3 (1.64%) Python
4 2 (1.09%) Bicep
4 2 (1.09%) Go
5 1 (0.55%) PowerShell
Qualifications
1 44 (24.04%) Security Cleared
2 38 (20.77%) SC Cleared
3 32 (17.49%) Degree
4 4 (2.19%) DV Cleared
5 3 (1.64%) ICAEW
6 1 (0.55%) Azure Certification
6 1 (0.55%) CCNA
6 1 (0.55%) CCNP
6 1 (0.55%) Cisco Certification
6 1 (0.55%) DBS Check
6 1 (0.55%) ISEB
6 1 (0.55%) LPIC
6 1 (0.55%) MCSE
6 1 (0.55%) Microsoft Certification
6 1 (0.55%) PMI Certification
6 1 (0.55%) PMP
6 1 (0.55%) RHCSA
6 1 (0.55%) VCAP
6 1 (0.55%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 46 (25.14%) Accessibility
2 5 (2.73%) GDPR
3 4 (2.19%) QA
4 2 (1.09%) NCSC
5 1 (0.55%) Actionable Recommendations
5 1 (0.55%) PMO
5 1 (0.55%) SLA
5 1 (0.55%) WCAG
System Software
1 5 (2.73%) Docker
2 2 (1.09%) VMware Infrastructure
3 1 (0.55%) vSphere
Systems Management
1 7 (3.83%) Kubernetes
2 5 (2.73%) Terraform
3 1 (0.55%) SysTrack
Vendors
1 39 (21.31%) Adobe
2 20 (10.93%) Microsoft
3 12 (6.56%) Google
4 6 (3.28%) ServiceNow
5 4 (2.19%) Freshdesk
6 2 (1.09%) BMC
6 2 (1.09%) Databricks
6 2 (1.09%) Progress
6 2 (1.09%) VMware
7 1 (0.55%) Cisco
7 1 (0.55%) Cognizant
7 1 (0.55%) Nexthink
7 1 (0.55%) Oracle