Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 3 May 2026, with comparisons to the same periods in the previous two years.

6 months to
3 May 2026
Same period 2025 Same period 2024
Rank 235 378 412
Rank change year-on-year +143 +34 -79
Permanent jobs citing Service Design 170 34 158
As % of all permanent jobs with remote/hybrid work options 0.93% 0.25% 0.49%
As % of the Processes & Methodologies category 1.13% 0.26% 0.53%
Number of salaries quoted 110 27 95
10th Percentile £44,972 £46,245 £41,250
25th Percentile £50,664 £52,500 £51,500
Median annual salary (50th Percentile) £63,076 £62,500 £57,965
Median % change year-on-year +0.92% +7.82% +0.81%
75th Percentile £75,000 £73,886 £69,800
90th Percentile £80,000 £93,500 £74,038
UK median annual salary £63,076 £60,000 £58,800
% change year-on-year +5.13% +2.04% -2.00%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15,065 12,887 29,687
As % of all permanent jobs with a WFH option 82.77% 94.73% 91.30%
Number of salaries quoted 10,575 8,882 23,564
10th Percentile £32,500 £31,250 £33,750
25th Percentile £45,000 £45,000 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £57,500
Median % change year-on-year - +4.35% -8.00%
75th Percentile £80,000 £80,000 £75,000
90th Percentile £100,000 £105,000 £95,000
UK median annual salary £58,599 £60,000 £55,000
% change year-on-year -2.34% +9.09% -10.57%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 3 May 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.76%) Confluence
2 1 (0.59%) Apache Spark
2 1 (0.59%) Camunda
Applications
1 8 (4.71%) Adobe XD
2 1 (0.59%) Chatbot
2 1 (0.59%) Trello
Cloud Services
1 39 (22.94%) Adobe Analytics
2 24 (14.12%) AWS
2 24 (14.12%) Azure
3 22 (12.94%) GCP
4 11 (6.47%) SaaS
5 9 (5.29%) Figma
6 8 (4.71%) Miro
7 6 (3.53%) Power Platform
8 5 (2.94%) Google Analytics
9 3 (1.76%) PaaS
9 3 (1.76%) Serverless
10 2 (1.18%) Microsoft Purview
10 2 (1.18%) Slack
11 1 (0.59%) Azure Data Factory
11 1 (0.59%) Microsoft 365
11 1 (0.59%) Microsoft Copilot
Communications & Networking
1 39 (22.94%) Broadband
Database & Business Intelligence
1 6 (3.53%) Power BI
2 5 (2.94%) Metadata
3 4 (2.35%) NoSQL
4 2 (1.18%) Metadata Repository
4 2 (1.18%) PostgreSQL
5 1 (0.59%) Big Data
5 1 (0.59%) Relational Database
Development Applications
1 8 (4.71%) Axure RP
1 8 (4.71%) Balsamiq
2 5 (2.94%) Git
2 5 (2.94%) JIRA
General
1 62 (36.47%) Public Sector
2 42 (24.71%) Law
3 41 (24.12%) Social Skills
4 39 (22.94%) Games
5 37 (21.76%) Inclusion and Diversity
6 33 (19.41%) Finance
7 17 (10.00%) Presentation Skills
8 14 (8.24%) Analytical Skills
9 10 (5.88%) Financial Institution
10 8 (4.71%) Banking
10 8 (4.71%) Retail
11 6 (3.53%) Back Office
11 6 (3.53%) Influencing Skills
11 6 (3.53%) Legal
12 1 (0.59%) Telecoms
Job Titles
1 54 (31.76%) Lead
2 48 (28.24%) Designer
3 41 (24.12%) Service Designer
4 35 (20.59%) Senior
5 28 (16.47%) Lead Designer
6 21 (12.35%) Lead Service Designer
6 21 (12.35%) Service Manager
7 19 (11.18%) IT Manager
7 19 (11.18%) IT Services Manager
8 18 (10.59%) Digital Designer
9 16 (9.41%) Delivery Manager
9 16 (9.41%) Senior Manager
10 15 (8.82%) Architect
11 14 (8.24%) Agile Delivery Manager
11 14 (8.24%) User Researcher
12 13 (7.65%) Analyst
13 12 (7.06%) Service Design Manager
14 11 (6.47%) Digital Service Designer
14 11 (6.47%) Solutions Architect
15 7 (4.12%) Senior Agile Delivery Manager
Libraries, Frameworks & Software Standards
1 6 (3.53%) OpenAPI
1 6 (3.53%) RESTful
1 6 (3.53%) Swagger
2 3 (1.76%) Oracle Fusion
3 2 (1.18%) XBRL
3 2 (1.18%) XML
4 1 (0.59%) Kafka
4 1 (0.59%) NumPy
4 1 (0.59%) Pandas
4 1 (0.59%) PyTorch
4 1 (0.59%) RabbitMQ
4 1 (0.59%) REST
4 1 (0.59%) scikit-learn
4 1 (0.59%) Spring
4 1 (0.59%) TensorFlow
Miscellaneous
1 39 (22.94%) Social Media
2 27 (15.88%) Product Ownership
3 21 (12.35%) Cloud Native
4 5 (2.94%) Blog
5 4 (2.35%) Algorithms
6 2 (1.18%) AI Agents
6 2 (1.18%) Onboarding
6 2 (1.18%) Self-Motivation
7 1 (0.59%) Life Science
7 1 (0.59%) Public Cloud
Operating Systems
1 1 (0.59%) Linux
1 1 (0.59%) Windows
Processes & Methodologies
1 104 (61.18%) Agile
2 77 (45.29%) User Research
3 66 (38.82%) User-Centered Design (UCD)
4 59 (34.71%) Analytics
5 56 (32.94%) Roadmaps
6 51 (30.00%) Mentoring
7 49 (28.82%) Journey Map
8 48 (28.24%) AI
8 48 (28.24%) Product Roadmap
9 44 (25.88%) Customer Experience
10 41 (24.12%) Workshop Facilitation
11 40 (23.53%) Empathy Maps
11 40 (23.53%) Stakeholder Map
11 40 (23.53%) Storytelling
12 39 (22.94%) DesignOps
12 39 (22.94%) Digital Customer Experience
12 39 (22.94%) Systems Thinking
13 37 (21.76%) Community of Practice
14 36 (21.18%) User Experience
15 34 (20.00%) Technology Strategy
Programming Languages
1 9 (5.29%) SQL
2 5 (2.94%) Python
3 4 (2.35%) Go
4 3 (1.76%) Java
Qualifications
1 43 (25.29%) Security Cleared
2 38 (22.35%) SC Cleared
3 32 (18.82%) Degree
4 3 (1.76%) DV Cleared
5 1 (0.59%) Azure Certification
5 1 (0.59%) CCNA
5 1 (0.59%) CCNP
5 1 (0.59%) Cisco Certification
5 1 (0.59%) ISEB
5 1 (0.59%) LPIC
5 1 (0.59%) MCSE
5 1 (0.59%) Microsoft Certification
5 1 (0.59%) PMI Certification
5 1 (0.59%) PMP
5 1 (0.59%) RHCSA
5 1 (0.59%) VCAP
5 1 (0.59%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 67 (39.41%) Accessibility
2 8 (4.71%) WCAG
3 7 (4.12%) Actionable Recommendations
4 4 (2.35%) QA
5 2 (1.18%) GDPR
6 1 (0.59%) PMO
System Software
1 2 (1.18%) VMware Infrastructure
2 1 (0.59%) Docker
2 1 (0.59%) vSphere
Systems Management
1 5 (2.94%) Kubernetes
2 2 (1.18%) Terraform
Vendors
1 47 (27.65%) Adobe
2 7 (4.12%) Microsoft
3 6 (3.53%) Google
4 3 (1.76%) Oracle
5 2 (1.18%) Databricks
5 2 (1.18%) ServiceNow
5 2 (1.18%) VMware
6 1 (0.59%) Cisco
6 1 (0.59%) Cognizant
6 1 (0.59%) Freshdesk