Period
to

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 19 August 2022 with a comparison to the same period in the previous 2 years.

Service Design
UK > Work from Home
6 months to
19 Aug 2022
Same period 2021 Same period 2020
Rank 385 423 274
Rank change year-on-year +38 -149 -32
Permanent jobs citing Service Design 645 248 39
As % of all permanent jobs with a WFH option 0.87% 0.60% 0.44%
As % of the Processes & Methodologies category 0.89% 0.63% 0.48%
Number of salaries quoted 420 184 32
10th Percentile £38,750 £40,000 £46,250
25th Percentile £47,313 £45,000 £60,313
Median annual salary (50th Percentile) £60,000 £60,000 £76,250
Median % change year-on-year - -21.31% +17.31%
75th Percentile £77,500 £73,750 £95,000
90th Percentile £85,000 £87,500 £105,000
UK median annual salary £60,000 £60,000 £60,000
% change year-on-year - - +8.06%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

All Process and Methodology Skills
Work from Home
Permanent vacancies with a requirement for process or methodology skills 72,178 39,656 8,149
As % of all permanent jobs with a WFH option 96.85% 95.56% 92.71%
Number of salaries quoted 42,953 29,747 7,050
10th Percentile £36,750 £35,000 £34,000
25th Percentile £46,250 £42,500 £42,500
Median annual salary (50th Percentile) £60,189 £55,000 £55,000
Median % change year-on-year +9.43% - -
75th Percentile £80,000 £75,000 £73,750
90th Percentile £95,000 £90,000 £85,000
UK median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +4.76%

Service Design
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Service Design as a proportion of all IT jobs advertised.

Service Design trend for jobs with a WFH option

Service Design
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Service Design.

Service Design salary trend for jobs with a WFH option

Service Design
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Service Design over the 6 months to 19 August 2022.

Service Design salary histogram for jobs with a WFH option

For the 6 months to 19 August 2022, Service Design job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with a WFH option and a requirement for Service Design.

1 294 (45.58%) Agile
2 224 (34.73%) User Experience
3 206 (31.94%) Social Skills
4 198 (30.70%) Finance
5 159 (24.65%) ITIL
6 148 (22.95%) UX Design
7 146 (22.64%) User Research
8 116 (17.98%) Prototyping
9 108 (16.74%) AWS
9 108 (16.74%) Scrum
10 97 (15.04%) Service Delivery
11 96 (14.88%) Degree
12 94 (14.57%) Public Sector
13 85 (13.18%) Service Management
13 85 (13.18%) Interaction Design
14 80 (12.40%) Problem-Solving
15 74 (11.47%) Customer Experience
15 74 (11.47%) Stakeholder Management
16 72 (11.16%) Containerisation
17 69 (10.70%) Mentoring
18 64 (9.92%) Wireframes
19 63 (9.77%) Kubernetes
20 61 (9.46%) Coaching
20 61 (9.46%) Figma
20 61 (9.46%) Journey Map
21 60 (9.30%) Docker
22 59 (9.15%) CSS
22 59 (9.15%) Analytical Skills
23 56 (8.68%) Java
23 56 (8.68%) Microsoft

Service Design
Co-occurring IT Skills with a WFH Option by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (1.71%) CMS
2 9 (1.40%) WordPress
3 8 (1.24%) Confluence
4 7 (1.09%) SharePoint
5 6 (0.93%) Exchange Server 2013
6 2 (0.31%) NetWeaver
7 1 (0.16%) Apache
7 1 (0.16%) Apache Pig
7 1 (0.16%) Apache Spark
Applications
1 46 (7.13%) Sketch
2 44 (6.82%) InVision
3 37 (5.74%) Microsoft Excel
4 32 (4.96%) MS Visio
5 28 (4.34%) Zeplin
6 23 (3.57%) Microsoft Office
7 15 (2.33%) Microsoft PowerPoint
8 10 (1.55%) Adobe XD
9 9 (1.40%) UserZoom
10 7 (1.09%) Adobe Illustrator
11 4 (0.62%) Photoshop
12 1 (0.16%) Adobe Creative Suite
12 1 (0.16%) Gephi
12 1 (0.16%) InDesign
12 1 (0.16%) Microsoft Project
Business Applications
1 3 (0.47%) Dynamics CRM
2 1 (0.16%) Remedy ITSM
2 1 (0.16%) SAP Business One
2 1 (0.16%) SAP ERP
2 1 (0.16%) Visualfiles
Cloud Services
1 108 (16.74%) AWS
2 61 (9.46%) Figma
3 56 (8.68%) SaaS
4 40 (6.20%) Azure
5 36 (5.58%) Amazon CloudWatch
6 35 (5.43%) GCP
7 31 (4.81%) Adobe Creative Cloud
8 27 (4.19%) AWS CloudFormation
9 26 (4.03%) Amazon S3
10 22 (3.41%) PaaS
11 20 (3.10%) Azure Active Directory
11 20 (3.10%) Power Platform
12 18 (2.79%) Serverless
13 17 (2.64%) GitHub
14 16 (2.48%) IaaS
15 14 (2.17%) Amazon MSK
15 14 (2.17%) AWS CloudTrail
16 13 (2.02%) Microsoft 365
17 12 (1.86%) Google Docs
18 11 (1.71%) Dynamics 365
Communications & Networking
1 14 (2.17%) VPN
2 8 (1.24%) DNS
3 7 (1.09%) WAN
3 7 (1.09%) Wi-Fi
4 6 (0.93%) DHCP
5 5 (0.78%) Firewall
6 4 (0.62%) Broadband
6 4 (0.62%) LAN
6 4 (0.62%) SD-WAN
7 3 (0.47%) Internet
7 3 (0.47%) SAN
8 2 (0.31%) Extranet
8 2 (0.31%) HTTP
8 2 (0.31%) Intranet
8 2 (0.31%) IPsec
8 2 (0.31%) MPLS
8 2 (0.31%) NAS
8 2 (0.31%) TCP/IP
8 2 (0.31%) VoIP
8 2 (0.31%) Wireless
Database & Business Intelligence
1 51 (7.91%) PostgreSQL
2 24 (3.72%) Amazon RDS
2 24 (3.72%) Elasticsearch
3 21 (3.26%) MySQL
4 20 (3.10%) MongoDB
4 20 (3.10%) Power BI
5 14 (2.17%) Amazon Aurora
6 11 (1.71%) Big Data
7 10 (1.55%) DocumentDB
8 6 (0.93%) SQL Server
9 5 (0.78%) Data Lake
9 5 (0.78%) Data Warehouse
9 5 (0.78%) Relational Database
9 5 (0.78%) Tableau
10 4 (0.62%) BigQuery
10 4 (0.62%) Enterprise Data Warehouse
11 2 (0.31%) SAP HANA
12 1 (0.16%) Apache Hive
12 1 (0.16%) Hadoop
12 1 (0.16%) NoSQL
Development Applications
1 40 (6.20%) Jenkins
2 34 (5.27%) Git (software)
3 26 (4.03%) Bitbucket
3 26 (4.03%) JUnit
3 26 (4.03%) Mockito
4 21 (3.26%) JIRA
5 14 (2.17%) Artifactory
6 12 (1.86%) Pivotal Tracker
7 11 (1.71%) Cypress.io
8 10 (1.55%) Axure RP
8 10 (1.55%) Gerrit
9 1 (0.16%) Cucumber
9 1 (0.16%) GitLab
9 1 (0.16%) Maven
9 1 (0.16%) VSS/SourceSafe
General
1 206 (31.94%) Social Skills
2 198 (30.70%) Finance
3 94 (14.57%) Public Sector
4 59 (9.15%) Analytical Skills
5 55 (8.53%) Marketing
6 51 (7.91%) Inclusion and Diversity
7 49 (7.60%) Influencing Skills
8 46 (7.13%) Retail
9 42 (6.51%) Banking
9 42 (6.51%) Legal
10 37 (5.74%) Presentation Skills
11 21 (3.26%) Publishing
12 19 (2.95%) Financial Institution
13 16 (2.48%) Organisational Skills
14 13 (2.02%) Military
15 12 (1.86%) Local Government
16 11 (1.71%) Telecoms
17 10 (1.55%) Games
18 7 (1.09%) Back Office
18 7 (1.09%) Manufacturing
Job Titles
1 193 (29.92%) Designer
2 89 (13.80%) UX Designer
3 58 (8.99%) Architect
4 50 (7.75%) Software Engineer
5 47 (7.29%) Service Manager
6 46 (7.13%) Senior Designer
7 42 (6.51%) Analyst
8 33 (5.12%) Service Architect
9 30 (4.65%) Senior UX Designer
10 26 (4.03%) Digital Designer
10 26 (4.03%) Digital UX Designer
11 24 (3.72%) DevOps Engineer
12 22 (3.41%) IT Manager
13 20 (3.10%) Product Manager
14 19 (2.95%) User Researcher
15 17 (2.64%) Delivery Manager
15 17 (2.64%) Project Manager
16 16 (2.48%) Java Engineer
16 16 (2.48%) Java Software Engineer
17 15 (2.33%) Transition Manager
Libraries, Frameworks & Software Standards
1 59 (9.15%) CSS
2 53 (8.22%) HTML
3 44 (6.82%) RESTful
4 42 (6.51%) React
4 42 (6.51%) Web Services
5 38 (5.89%) Vue.js
6 36 (5.58%) Node.js
7 31 (4.81%) Spring
8 30 (4.65%) Spring Boot
9 29 (4.50%) REST
10 26 (4.03%) Express
10 26 (4.03%) gRPC
10 26 (4.03%) Jest
10 26 (4.03%) Nuxt
10 26 (4.03%) Swagger
10 26 (4.03%) WireMock
11 22 (3.41%) Kafka
12 20 (3.10%) .NET
13 14 (2.17%) Drools
14 12 (1.86%) Laravel
Miscellaneous
1 224 (34.73%) User Experience
2 48 (7.44%) Self-Motivation
3 42 (6.51%) Mobile App
4 29 (4.50%) Management Information System
4 29 (4.50%) Virtual Team
5 27 (4.19%) Cloud Native
6 18 (2.79%) Cyberattack
6 18 (2.79%) Private Cloud
7 15 (2.33%) Blog
7 15 (2.33%) Renewable Energy
8 14 (2.17%) Cyber Defence
9 13 (2.02%) Public Cloud
10 12 (1.86%) BYOD
10 12 (1.86%) Linux Command Line
11 10 (1.55%) Clustering
11 10 (1.55%) Enterprise Software
11 10 (1.55%) PKI
11 10 (1.55%) Replication
12 9 (1.40%) Animation
12 9 (1.40%) BBC
Operating Systems
1 29 (4.50%) Linux
2 19 (2.95%) Windows
3 6 (0.93%) Windows Server
3 6 (0.93%) Windows Server 2012
4 3 (0.47%) Unix
5 2 (0.31%) Android
5 2 (0.31%) Apple iOS
Processes & Methodologies
1 294 (45.58%) Agile
2 159 (24.65%) ITIL
3 148 (22.95%) UX Design
4 146 (22.64%) User Research
5 116 (17.98%) Prototyping
6 108 (16.74%) Scrum
7 97 (15.04%) Service Delivery
8 85 (13.18%) Interaction Design
8 85 (13.18%) Service Management
9 80 (12.40%) Problem-Solving
10 74 (11.47%) Customer Experience
10 74 (11.47%) Stakeholder Management
11 72 (11.16%) Containerisation
12 69 (10.70%) Mentoring
13 64 (9.92%) Wireframes
14 61 (9.46%) Coaching
14 61 (9.46%) Journey Map
15 56 (8.68%) Software Engineering
16 55 (8.53%) User-Centered Design (UCD)
17 52 (8.06%) Workshop Facilitation
Programming Languages
1 56 (8.68%) Java
2 46 (7.13%) Python
3 38 (5.89%) JavaScript
3 38 (5.89%) TypeScript
4 24 (3.72%) SQL
5 17 (2.64%) C#
6 12 (1.86%) PHP
7 11 (1.71%) Bash
8 10 (1.55%) Groovy
9 4 (0.62%) Kotlin
9 4 (0.62%) Scala
10 3 (0.47%) C
10 3 (0.47%) PL/SQL
10 3 (0.47%) PowerShell
10 3 (0.47%) Shell Script
11 1 (0.16%) Apple Swift
11 1 (0.16%) Go
11 1 (0.16%) Objective-C
Qualifications
1 96 (14.88%) Degree
2 49 (7.60%) Security Cleared
3 40 (6.20%) SC Cleared
4 30 (4.65%) Master's Degree
5 28 (4.34%) Computer Science Degree
6 20 (3.10%) BPSS Clearance
7 15 (2.33%) AWS Certification
8 11 (1.71%) DV Cleared
9 7 (1.09%) ITIL Certification
9 7 (1.09%) MBCS
10 6 (0.93%) ITIL Foundation Certificate
11 5 (0.78%) Azure Certification
12 4 (0.62%) Six Sigma Yellow Belt
13 3 (0.47%) ISEB
14 2 (0.31%) CCNP
14 2 (0.31%) Cisco Certification
15 1 (0.16%) CCDA
15 1 (0.16%) CCNA
15 1 (0.16%) PMI Certification
15 1 (0.16%) PRINCE2 Certification
Quality Assurance & Compliance
1 56 (8.68%) Accessibility
2 35 (5.43%) QA
3 23 (3.57%) SLA
4 12 (1.86%) ISO/IEC 27001
5 11 (1.71%) GDPR
6 5 (0.78%) NIST
6 5 (0.78%) PCI DSS
7 4 (0.62%) COBIT
7 4 (0.62%) PMO
8 3 (0.47%) Data Quality
8 3 (0.47%) ISO/IEC 20000
9 1 (0.16%) Government Security Classifications
9 1 (0.16%) NCSC
9 1 (0.16%) WCAG
System Software
1 60 (9.30%) Docker
2 23 (3.57%) Active Directory
3 9 (1.40%) VMware Infrastructure
4 8 (1.24%) vSphere
5 6 (0.93%) Hyper-V
6 2 (0.31%) Microsoft Virtual Server
6 2 (0.31%) Virtual Servers
6 2 (0.31%) VMware ESXi
7 1 (0.16%) Apache Flume
7 1 (0.16%) Virtual Desktop
Systems Management
1 63 (9.77%) Kubernetes
2 29 (4.50%) Terraform
3 26 (4.03%) Ansible
3 26 (4.03%) Argo
4 24 (3.72%) Kibana
5 16 (2.48%) Kubeflow
6 14 (2.17%) Grafana
6 14 (2.17%) Sysdig
7 10 (1.55%) Failover Clustering
7 10 (1.55%) HAProxy
7 10 (1.55%) logstash
7 10 (1.55%) ZABBIX
8 6 (0.93%) SCCM
8 6 (0.93%) SCVMM
9 4 (0.62%) Active Directory Federation Services
10 2 (0.31%) vMotion
11 1 (0.16%) Opscode Chef
11 1 (0.16%) Puppet
11 1 (0.16%) Suricata
11 1 (0.16%) Systems Management Server (SMS)
Vendors
1 56 (8.68%) Microsoft
2 45 (6.98%) Adobe
3 36 (5.58%) Google
4 26 (4.03%) ServiceNow
5 23 (3.57%) Mercator
6 18 (2.79%) FNZ
7 16 (2.48%) Hitachi
8 14 (2.17%) Salesforce.com
8 14 (2.17%) SAP
9 10 (1.55%) Dynatrace
9 10 (1.55%) VMware
9 10 (1.55%) Workday
10 9 (1.40%) Hotjar
11 8 (1.24%) Cadence
12 7 (1.09%) Oracle
13 5 (0.78%) Cisco
14 4 (0.62%) Citrix
14 4 (0.62%) Progress
15 3 (0.47%) Atlassian
16 1 (0.16%) SolarWinds