Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 25 March 2026, with comparisons to the same periods in the previous two years.

6 months to
25 Mar 2026
Same period 2025 Same period 2024
Rank 252 351 401
Rank change year-on-year +99 +50 -61
Permanent jobs citing Service Design 139 49 155
As % of all permanent jobs with remote/hybrid work options 0.82% 0.38% 0.51%
As % of the Processes & Methodologies category 0.98% 0.40% 0.55%
Number of salaries quoted 76 37 99
10th Percentile £47,500 £42,200 £41,250
25th Percentile £51,250 £56,250 £52,500
Median annual salary (50th Percentile) £63,076 £60,000 £57,965
Median % change year-on-year +5.13% +3.51% -0.07%
75th Percentile £76,861 £73,886 £69,900
90th Percentile £80,000 £83,750 £87,500
UK median annual salary £68,525 £62,500 £57,965
% change year-on-year +9.64% +7.82% -3.39%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,255 12,358 28,134
As % of all permanent jobs with a WFH option 84.46% 95.09% 91.95%
Number of salaries quoted 9,572 8,784 23,084
10th Percentile £31,250 £32,500 £33,800
25th Percentile £42,500 £46,250 £42,500
Median annual salary (50th Percentile) £60,000 £62,500 £57,500
Median % change year-on-year -4.00% +8.70% -8.00%
75th Percentile £80,000 £81,250 £75,772
90th Percentile £100,000 £103,750 £95,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -11.29%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 25 March 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (2.88%) Confluence
2 2 (1.44%) CMS
3 1 (0.72%) Camunda
3 1 (0.72%) Microsoft Exchange
3 1 (0.72%) SAS
Applications
1 18 (12.95%) Adobe XD
2 1 (0.72%) Microsoft Office
Cloud Services
1 39 (28.06%) Adobe Analytics
2 22 (15.83%) Figma
3 20 (14.39%) Miro
4 16 (11.51%) AWS
5 15 (10.79%) GCP
6 13 (9.35%) Azure
7 11 (7.91%) SaaS
8 10 (7.19%) Microsoft 365
9 2 (1.44%) Microsoft Copilot
9 2 (1.44%) Power Platform
9 2 (1.44%) Slack
10 1 (0.72%) Azure Key Vault
10 1 (0.72%) Entra ID
Communications & Networking
1 39 (28.06%) Broadband
Database & Business Intelligence
1 4 (2.88%) NoSQL
1 4 (2.88%) PostgreSQL
2 2 (1.44%) Power BI
3 1 (0.72%) Apache Hive
3 1 (0.72%) Big Data
3 1 (0.72%) Impala
3 1 (0.72%) Metadata
3 1 (0.72%) Relational Database
Development Applications
1 11 (7.91%) Axure RP
1 11 (7.91%) Balsamiq
2 5 (3.60%) JIRA
3 4 (2.88%) Git
General
1 39 (28.06%) Games
1 39 (28.06%) Public Sector
2 38 (27.34%) Inclusion and Diversity
3 33 (23.74%) Law
4 29 (20.86%) Social Skills
5 27 (19.42%) Finance
6 11 (7.91%) Financial Institution
7 10 (7.19%) Retail
8 9 (6.47%) Banking
8 9 (6.47%) Presentation Skills
9 7 (5.04%) Back Office
9 7 (5.04%) Digital Health
10 5 (3.60%) Analytical Skills
11 4 (2.88%) Influencing Skills
12 2 (1.44%) Legal
13 1 (0.72%) Military
Job Titles
1 56 (40.29%) Lead
2 49 (35.25%) Designer
3 39 (28.06%) Service Designer
4 28 (20.14%) Lead Designer
5 21 (15.11%) Lead Service Designer
6 18 (12.95%) Digital Designer
7 16 (11.51%) Senior
8 12 (8.63%) User Researcher
9 11 (7.91%) Delivery Manager
9 11 (7.91%) Digital Service Designer
10 9 (6.47%) Agile Delivery Manager
10 9 (6.47%) Architect
11 7 (5.04%) Analyst
11 7 (5.04%) Solutions Architect
12 6 (4.32%) Senior Manager
12 6 (4.32%) Senior User Researcher
13 5 (3.60%) Business Analyst
13 5 (3.60%) Senior Agile Delivery Manager
13 5 (3.60%) Senior Delivery Manager
14 4 (2.88%) Customer Experience Designer
Libraries, Frameworks & Software Standards
1 7 (5.04%) OpenAPI
1 7 (5.04%) RESTful
1 7 (5.04%) Swagger
2 4 (2.88%) Oracle Fusion
3 2 (1.44%) CSS
3 2 (1.44%) HTML
4 1 (0.72%) Kafka
4 1 (0.72%) RabbitMQ
4 1 (0.72%) REST
4 1 (0.72%) Spring
Miscellaneous
1 39 (28.06%) Social Media
2 29 (20.86%) Product Ownership
3 10 (7.19%) Cloud Native
4 4 (2.88%) Algorithms
4 4 (2.88%) Blog
4 4 (2.88%) Self-Motivation
5 1 (0.72%) AI Agents
5 1 (0.72%) CMDB
5 1 (0.72%) Management Information System
5 1 (0.72%) NHS
5 1 (0.72%) Onboarding
5 1 (0.72%) Public Cloud
Operating Systems
1 2 (1.44%) Windows
2 1 (0.72%) Linux
2 1 (0.72%) Windows Server
Processes & Methodologies
1 94 (67.63%) Agile
2 76 (54.68%) User Research
3 69 (49.64%) User-Centered Design (UCD)
4 54 (38.85%) Analytics
5 53 (38.13%) Roadmaps
6 51 (36.69%) Journey Map
7 50 (35.97%) Customer Experience
8 46 (33.09%) Product Roadmap
9 45 (32.37%) AI
10 43 (30.94%) Workshop Facilitation
11 40 (28.78%) Empathy Maps
11 40 (28.78%) Stakeholder Map
12 39 (28.06%) DesignOps
12 39 (28.06%) Digital Customer Experience
12 39 (28.06%) Storytelling
12 39 (28.06%) Systems Thinking
13 35 (25.18%) User Experience
14 28 (20.14%) Community of Practice
15 26 (18.71%) Mentoring
15 26 (18.71%) Technology Strategy
Programming Languages
1 5 (3.60%) Java
1 5 (3.60%) SQL
2 4 (2.88%) Go
2 4 (2.88%) Python
3 1 (0.72%) PowerShell
Qualifications
1 34 (24.46%) Degree
1 34 (24.46%) Security Cleared
2 32 (23.02%) SC Cleared
3 2 (1.44%) DV Cleared
4 1 (0.72%) Azure Certification
4 1 (0.72%) BPSS Clearance
4 1 (0.72%) CCNA
4 1 (0.72%) CCNP
4 1 (0.72%) Cisco Certification
4 1 (0.72%) ISEB
4 1 (0.72%) ITIL Foundation Certificate
4 1 (0.72%) LPIC
4 1 (0.72%) MCSE
4 1 (0.72%) Microsoft Certification
4 1 (0.72%) PMI Certification
4 1 (0.72%) PMP
4 1 (0.72%) RHCSA
4 1 (0.72%) VCAP
4 1 (0.72%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 77 (55.40%) Accessibility
2 12 (8.63%) WCAG
3 7 (5.04%) Actionable Recommendations
4 6 (4.32%) QA
5 1 (0.72%) COBIT
5 1 (0.72%) GDPR
5 1 (0.72%) PMO
System Software
1 1 (0.72%) Active Directory
1 1 (0.72%) Docker
1 1 (0.72%) Virtual Desktop
1 1 (0.72%) VMware Infrastructure
1 1 (0.72%) vSphere
Systems Management
1 5 (3.60%) Kubernetes
2 3 (2.16%) Terraform
3 1 (0.72%) Microsoft Intune
3 1 (0.72%) SCCM
Vendors
1 57 (41.01%) Adobe
2 5 (3.60%) Microsoft
2 5 (3.60%) Oracle
3 2 (1.44%) ServiceNow
4 1 (0.72%) Cisco
4 1 (0.72%) Cloudera
4 1 (0.72%) HP
4 1 (0.72%) Informatica
4 1 (0.72%) SAP
4 1 (0.72%) VMware
4 1 (0.72%) Workday