Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 2 March 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Mar 2026
Same period 2025 Same period 2024
Rank 275 357 388
Rank change year-on-year +82 +31 -64
Permanent jobs citing Service Design 119 57 151
As % of all permanent jobs with remote/hybrid work options 0.72% 0.39% 0.53%
As % of the Processes & Methodologies category 0.85% 0.41% 0.57%
Number of salaries quoted 73 41 97
10th Percentile £48,238 £42,200 £41,250
25th Percentile £51,250 £43,750 £51,300
Median annual salary (50th Percentile) £63,076 £59,430 £62,500
Median % change year-on-year +6.13% -4.91% +13.64%
75th Percentile £77,500 £71,200 £70,000
90th Percentile £80,000 £73,886 £87,500
UK median annual salary £63,076 £62,500 £59,500
% change year-on-year +0.92% +5.04% +0.81%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,057 13,953 26,346
As % of all permanent jobs with a WFH option 85.59% 95.12% 92.40%
Number of salaries quoted 9,126 8,602 21,863
10th Percentile £30,994 £35,500 £34,500
25th Percentile £42,500 £47,500 £42,725
Median annual salary (50th Percentile) £60,000 £62,500 £57,500
Median % change year-on-year -4.00% +8.70% -8.00%
75th Percentile £80,000 £82,500 £76,250
90th Percentile £100,000 £103,750 £95,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 2 March 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (3.36%) Confluence
2 2 (1.68%) CMS
3 1 (0.84%) Microsoft Exchange
3 1 (0.84%) SAS
Applications
1 18 (15.13%) Adobe XD
2 3 (2.52%) Microsoft Office
3 1 (0.84%) Microsoft Excel
3 1 (0.84%) Microsoft PowerPoint
Cloud Services
1 22 (18.49%) Figma
2 20 (16.81%) Adobe Analytics
2 20 (16.81%) Miro
3 13 (10.92%) SaaS
4 12 (10.08%) AWS
4 12 (10.08%) GCP
5 10 (8.40%) Microsoft 365
6 9 (7.56%) Azure
7 2 (1.68%) Microsoft Copilot
7 2 (1.68%) Power Platform
7 2 (1.68%) Slack
8 1 (0.84%) Azure Key Vault
8 1 (0.84%) Entra ID
Communications & Networking
1 20 (16.81%) Broadband
Database & Business Intelligence
1 4 (3.36%) NoSQL
1 4 (3.36%) PostgreSQL
2 2 (1.68%) Power BI
3 1 (0.84%) Apache Hive
3 1 (0.84%) Big Data
3 1 (0.84%) Impala
3 1 (0.84%) Metadata
3 1 (0.84%) Relational Database
Development Applications
1 11 (9.24%) Axure RP
1 11 (9.24%) Balsamiq
2 5 (4.20%) JIRA
3 4 (3.36%) Git
General
1 35 (29.41%) Inclusion and Diversity
2 34 (28.57%) Public Sector
3 30 (25.21%) Law
4 28 (23.53%) Finance
4 28 (23.53%) Social Skills
5 20 (16.81%) Games
6 10 (8.40%) Financial Institution
7 9 (7.56%) Retail
8 7 (5.88%) Banking
8 7 (5.88%) Digital Health
8 7 (5.88%) Influencing Skills
8 7 (5.88%) Presentation Skills
9 6 (5.04%) Back Office
10 5 (4.20%) Analytical Skills
11 2 (1.68%) Legal
11 2 (1.68%) Military
12 1 (0.84%) Documentation Skills
Job Titles
1 41 (34.45%) Designer
2 40 (33.61%) Lead
3 34 (28.57%) Service Designer
4 22 (18.49%) Lead Designer
5 18 (15.13%) Lead Service Designer
6 17 (14.29%) Senior
7 12 (10.08%) User Researcher
8 10 (8.40%) Digital Designer
9 9 (7.56%) Delivery Manager
10 8 (6.72%) Analyst
10 8 (6.72%) Architect
11 7 (5.88%) Agile Delivery Manager
12 6 (5.04%) Digital Service Designer
12 6 (5.04%) Senior User Researcher
12 6 (5.04%) Solutions Architect
13 4 (3.36%) Consultant
13 4 (3.36%) Senior Consultant
13 4 (3.36%) Senior Manager
13 4 (3.36%) Service Analyst
13 4 (3.36%) Software Engineer
Libraries, Frameworks & Software Standards
1 6 (5.04%) OpenAPI
1 6 (5.04%) RESTful
1 6 (5.04%) Swagger
2 4 (3.36%) Oracle Fusion
3 2 (1.68%) CSS
3 2 (1.68%) HTML
Miscellaneous
1 27 (22.69%) Product Ownership
2 20 (16.81%) Social Media
3 8 (6.72%) Cloud Native
4 4 (3.36%) Algorithms
4 4 (3.36%) Blog
4 4 (3.36%) CMDB
4 4 (3.36%) Self-Motivation
5 2 (1.68%) NHS
6 1 (0.84%) Management Information System
6 1 (0.84%) Onboarding
Operating Systems
1 1 (0.84%) Windows
1 1 (0.84%) Windows Server
Processes & Methodologies
1 70 (58.82%) Agile
2 56 (47.06%) User Research
3 51 (42.86%) User-Centered Design (UCD)
4 36 (30.25%) Analytics
4 36 (30.25%) Roadmaps
5 34 (28.57%) User Experience
6 32 (26.89%) Journey Map
7 31 (26.05%) Customer Experience
8 29 (24.37%) Workshop Facilitation
9 27 (22.69%) Community of Practice
9 27 (22.69%) Product Roadmap
10 24 (20.17%) AI
10 24 (20.17%) Coaching
10 24 (20.17%) Technology Strategy
11 23 (19.33%) Mentoring
11 23 (19.33%) Stakeholder Engagement
12 21 (17.65%) Continuous Improvement
12 21 (17.65%) Empathy Maps
12 21 (17.65%) Stakeholder Map
13 20 (16.81%) Digital Customer Experience
Programming Languages
1 5 (4.20%) SQL
2 4 (3.36%) Go
2 4 (3.36%) Java
2 4 (3.36%) Python
3 1 (0.84%) PowerShell
Qualifications
1 32 (26.89%) Degree
2 30 (25.21%) Security Cleared
3 28 (23.53%) SC Cleared
4 2 (1.68%) BPSS Clearance
4 2 (1.68%) ITIL Foundation Certificate
5 1 (0.84%) DV Cleared
5 1 (0.84%) ISEB
5 1 (0.84%) PMI Certification
5 1 (0.84%) PMP
Quality Assurance & Compliance
1 58 (48.74%) Accessibility
2 12 (10.08%) WCAG
3 7 (5.88%) Actionable Recommendations
4 6 (5.04%) QA
5 4 (3.36%) COBIT
6 1 (0.84%) GDPR
6 1 (0.84%) ISO/IEC 20000
6 1 (0.84%) ISO/IEC 27001
6 1 (0.84%) PMO
System Software
1 1 (0.84%) Active Directory
1 1 (0.84%) Virtual Desktop
Systems Management
1 4 (3.36%) Kubernetes
2 1 (0.84%) Microsoft Intune
2 1 (0.84%) SCCM
2 1 (0.84%) Terraform
Vendors
1 38 (31.93%) Adobe
2 8 (6.72%) Oracle
3 6 (5.04%) Microsoft
4 4 (3.36%) SAP
4 4 (3.36%) Workday
5 2 (1.68%) ServiceNow
6 1 (0.84%) Cloudera
6 1 (0.84%) HP
6 1 (0.84%) Informatica