Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers vacancies from the 6 months leading up to 18 September 2025, with comparisons to the same periods in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 359 385 315
Rank change year-on-year +26 -70 +77
Permanent jobs citing Service Design 62 112 219
As % of all permanent jobs with a WFH option 0.38% 0.48% 0.89%
As % of the Processes & Methodologies category 0.41% 0.54% 0.94%
Number of salaries quoted 49 69 186
10th Percentile £47,500 £47,788 £39,874
25th Percentile £51,250 £50,000 £45,300
Median annual salary (50th Percentile) £57,528 £55,500 £57,250
Median % change year-on-year +3.65% -3.06% -4.18%
75th Percentile £70,000 £63,293 £73,750
90th Percentile £89,000 £73,750 £87,500
UK median annual salary £60,000 £58,800 £62,500
% change year-on-year +2.04% -5.92% +4.17%

All Process and Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15,185 20,575 23,400
As % of all permanent jobs with a WFH option 93.17% 87.78% 95.29%
Number of salaries quoted 8,609 12,675 19,261
10th Percentile £30,000 £35,500 £37,500
25th Percentile £40,750 £45,000 £47,500
Median annual salary (50th Percentile) £60,000 £60,000 £62,500
Median % change year-on-year - -4.00% +1.71%
75th Percentile £78,750 £80,000 £81,250
90th Percentile £100,000 £100,000 £100,000
UK median annual salary £55,000 £57,500 £60,000
% change year-on-year -4.35% -4.17% -

Service Design
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Service Design as a proportion of all IT jobs advertised.

Service Design trend for jobs with Hybrid/Remote/WFH options

Service Design
Salary Trend for Jobs with Hybrid Work Options

Salary distribution trend for jobs with remote work options citing Service Design.

Salary distribution trend for jobs with remote work options citing Service Design

Service Design
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Service Design over the 6 months to 18 September 2025.

Service Design salary histogram for jobs with a WFH option

Service Design
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.23%) Confluence
1 2 (3.23%) SharePoint
2 1 (1.61%) Apache
Applications
1 8 (12.90%) Adobe XD
2 3 (4.84%) Microsoft Excel
3 2 (3.23%) Microsoft Office
4 1 (1.61%) Microsoft PowerPoint
4 1 (1.61%) MS Visio
Business Applications
1 1 (1.61%) Dynamics CRM
Cloud Services
1 10 (16.13%) Figma
2 9 (14.52%) AWS
2 9 (14.52%) Miro
3 7 (11.29%) Azure
3 7 (11.29%) SaaS
4 6 (9.68%) GCP
5 4 (6.45%) Power Platform
6 2 (3.23%) Microsoft 365
6 2 (3.23%) Power Automate
7 1 (1.61%) Amazon EventBridge
7 1 (1.61%) AWS Lambda
7 1 (1.61%) AWS Step Functions
7 1 (1.61%) GitHub
7 1 (1.61%) GitHub Actions
7 1 (1.61%) Google Tag Manager
7 1 (1.61%) IaaS
7 1 (1.61%) Microsoft Copilot
7 1 (1.61%) PaaS
7 1 (1.61%) PowerApps
7 1 (1.61%) Serverless
Communications & Networking
1 2 (3.23%) SNMP
Database & Business Intelligence
1 4 (6.45%) Power BI
2 2 (3.23%) SQL Server
3 1 (1.61%) BigQuery
3 1 (1.61%) DynamoDB
3 1 (1.61%) Looker
3 1 (1.61%) MySQL
3 1 (1.61%) NoSQL
3 1 (1.61%) PostgreSQL
3 1 (1.61%) Relational Database
3 1 (1.61%) Tableau
Development Applications
1 8 (12.90%) Axure RP
1 8 (12.90%) Balsamiq
2 3 (4.84%) JIRA
3 2 (3.23%) Git
4 1 (1.61%) GitLab
General
1 24 (38.71%) Public Sector
2 18 (29.03%) Social Skills
3 12 (19.35%) Finance
4 10 (16.13%) Law
5 9 (14.52%) Inclusion and Diversity
6 5 (8.06%) Legal
6 5 (8.06%) Presentation Skills
7 2 (3.23%) Financial Institution
7 2 (3.23%) Influencing Skills
7 2 (3.23%) Retail
8 1 (1.61%) Analytical Skills
8 1 (1.61%) Back Office
8 1 (1.61%) Documentation Skills
8 1 (1.61%) Health Technology
8 1 (1.61%) Italian Language
Job Titles
1 27 (43.55%) Designer
2 24 (38.71%) Service Designer
3 8 (12.90%) Senior
4 7 (11.29%) Analyst
4 7 (11.29%) Lead
5 6 (9.68%) Consultant
6 4 (6.45%) Senior Consultant
6 4 (6.45%) Transformation Consultant
7 3 (4.84%) IT Analyst
7 3 (4.84%) Service Manager
7 3 (4.84%) Team Leader
7 3 (4.84%) User Researcher
8 2 (3.23%) Cloud Engineer
8 2 (3.23%) Head of Delivery
8 2 (3.23%) Head of Digital
8 2 (3.23%) SAP Financial Consultant
8 2 (3.23%) Senior SAP Financial Consultant
8 2 (3.23%) Service Design Analyst
8 2 (3.23%) ServiceNow Consultant
8 2 (3.23%) Transition Analyst
Libraries, Frameworks & Software Standards
1 1 (1.61%) .NET
1 1 (1.61%) JSON
1 1 (1.61%) LAMP
1 1 (1.61%) LAPP Stack
1 1 (1.61%) MACH
1 1 (1.61%) Node.js
1 1 (1.61%) REST
1 1 (1.61%) SAP Fiori
Miscellaneous
1 11 (17.74%) Product Ownership
2 3 (4.84%) Cloud Native
3 2 (3.23%) CMDB
4 1 (1.61%) Distributed Systems
4 1 (1.61%) Enterprise Software
4 1 (1.61%) Private Cloud
4 1 (1.61%) Public Cloud
4 1 (1.61%) Self-Motivation
Operating Systems
1 1 (1.61%) Linux
1 1 (1.61%) Unix
1 1 (1.61%) Windows
Processes & Methodologies
1 26 (41.94%) Agile
2 22 (35.48%) User Research
3 19 (30.65%) User-Centered Design (UCD)
4 17 (27.42%) User Experience
5 16 (25.81%) Prototyping
6 14 (22.58%) Journey Map
7 12 (19.35%) Analytics
7 12 (19.35%) Stakeholder Engagement
7 12 (19.35%) Usability Testing
8 11 (17.74%) Community of Practice
8 11 (17.74%) ITIL
9 10 (16.13%) Problem-Solving
9 10 (16.13%) Project Delivery
9 10 (16.13%) Roadmaps
9 10 (16.13%) Service Delivery
9 10 (16.13%) Workshop Facilitation
10 9 (14.52%) Continuous Improvement
10 9 (14.52%) Technology Strategy
11 8 (12.90%) Service Management
11 8 (12.90%) UX Design
Programming Languages
1 6 (9.68%) SQL
2 3 (4.84%) Python
3 2 (3.23%) TypeScript
4 1 (1.61%) ABAP
4 1 (1.61%) Bash
4 1 (1.61%) Go
4 1 (1.61%) Java
4 1 (1.61%) PowerShell
4 1 (1.61%) R
Qualifications
1 20 (32.26%) SC Cleared
1 20 (32.26%) Security Cleared
2 18 (29.03%) Degree
3 3 (4.84%) AWS Certification
3 3 (4.84%) Azure Certification
4 2 (3.23%) DBS Check
4 2 (3.23%) ITIL Certification
4 2 (3.23%) Microsoft Certification
4 2 (3.23%) Six Sigma Green Belt
5 1 (1.61%) BPSS Clearance
5 1 (1.61%) ITIL Foundation Certificate
5 1 (1.61%) Master's Degree
5 1 (1.61%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 13 (20.97%) Accessibility
2 9 (14.52%) WCAG
3 4 (6.45%) COBIT
3 4 (6.45%) QA
4 3 (4.84%) ISO/IEC 20000
5 1 (1.61%) Actionable Recommendations
5 1 (1.61%) Data Quality
5 1 (1.61%) ISO/IEC 27001
System Software
1 1 (1.61%) KVM
1 1 (1.61%) Virtual Desktop
1 1 (1.61%) VMware Infrastructure
1 1 (1.61%) Xen
Systems Management
1 2 (3.23%) Kubernetes
1 2 (3.23%) Terraform
2 1 (1.61%) CFEngine
2 1 (1.61%) Grafana
2 1 (1.61%) Progress Chef
2 1 (1.61%) Puppet
Vendors
1 8 (12.90%) Adobe
1 8 (12.90%) Microsoft
2 5 (8.06%) Oracle
2 5 (8.06%) SAP
3 4 (6.45%) Workday
4 3 (4.84%) ServiceNow
5 1 (1.61%) Google
5 1 (1.61%) IBM
5 1 (1.61%) VMware