Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 23 September 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Sep 2026
Same period 2025 Same period 2024
Rank 255 358 366
Rank change year-on-year +103 +8 -56
Permanent jobs citing Service Design 230 63 115
As % of all permanent jobs with remote/hybrid work options 0.94% 0.39% 0.51%
As % of the Processes & Methodologies category 1.15% 0.42% 0.58%
Number of salaries quoted 150 49 72
10th Percentile £43,916 £47,500 £42,200
25th Percentile £45,114 £51,250 £50,000
Median annual salary (50th Percentile) £63,076 £57,528 £55,500
Median % change year-on-year +9.64% +3.65% -3.48%
75th Percentile £75,000 £70,000 £62,698
90th Percentile £85,250 £89,000 £73,750
UK median annual salary £65,000 £60,000 £58,800
% change year-on-year +8.33% +2.04% -5.92%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 19,997 15,081 19,774
As % of all permanent jobs with a WFH option 81.30% 93.33% 87.70%
Number of salaries quoted 14,323 8,517 12,096
10th Percentile £34,250 £30,000 £35,500
25th Percentile £44,972 £40,750 £45,000
Median annual salary (50th Percentile) £60,000 £60,000 £60,000
Median % change year-on-year - - -4.00%
75th Percentile £80,000 £78,750 £80,000
90th Percentile £100,000 £100,000 £100,000
UK median annual salary £60,000 £55,000 £57,500
% change year-on-year +9.09% -4.35% -4.17%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 23 September 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.30%) Camunda
1 3 (1.30%) SharePoint
2 2 (0.87%) Confluence
3 1 (0.43%) Apache Spark
3 1 (0.43%) CMS
3 1 (0.43%) WordPress
Applications
1 8 (3.48%) Microsoft Office
2 4 (1.74%) Microsoft Excel
3 2 (0.87%) InDesign
3 2 (0.87%) Microsoft PowerPoint
4 1 (0.43%) Adobe XD
4 1 (0.43%) Chatbot
4 1 (0.43%) Elementor
4 1 (0.43%) Photoshop
4 1 (0.43%) Trello
4 1 (0.43%) UserZoom
Business Applications
1 1 (0.43%) iTrent
Cloud Services
1 49 (21.30%) Azure
2 47 (20.43%) AWS
3 32 (13.91%) GCP
4 25 (10.87%) SaaS
5 17 (7.39%) Power Platform
6 13 (5.65%) Google Analytics
7 11 (4.78%) dbt
8 9 (3.91%) Serverless
9 6 (2.61%) PaaS
10 5 (2.17%) Google Workspace
11 4 (1.74%) Microsoft 365
12 3 (1.30%) Azure Service Bus
12 3 (1.30%) GitHub
12 3 (1.30%) Microsoft Copilot
13 2 (0.87%) Azure Key Vault
13 2 (0.87%) Azure Monitor
13 2 (0.87%) Cohesity
13 2 (0.87%) GitHub Copilot
13 2 (0.87%) Microsoft Purview
13 2 (0.87%) Miro
Communications & Networking
1 1 (0.43%) Broadband
Database & Business Intelligence
1 17 (7.39%) Power BI
2 5 (2.17%) Relational Database
3 4 (1.74%) Metadata
3 4 (1.74%) PostgreSQL
4 2 (0.87%) Azure SQL Database
4 2 (0.87%) Geospatial Data
4 2 (0.87%) Metadata Repository
5 1 (0.43%) Big Data
5 1 (0.43%) DynamoDB
5 1 (0.43%) MySQL
5 1 (0.43%) Redis
Development Applications
1 4 (1.74%) JIRA
2 1 (0.43%) Git
General
1 110 (47.83%) Social Skills
2 97 (42.17%) Public Sector
3 83 (36.09%) Finance
4 74 (32.17%) Law
5 71 (30.87%) Inclusion and Diversity
6 45 (19.57%) Analytical Skills
7 40 (17.39%) Presentation Skills
8 18 (7.83%) Retail
9 17 (7.39%) Legal
10 15 (6.52%) Back Office
10 15 (6.52%) Banking
10 15 (6.52%) Financial Institution
11 11 (4.78%) Influencing Skills
12 7 (3.04%) Local Government
13 6 (2.61%) Telecoms
14 5 (2.17%) French Language
14 5 (2.17%) Games
15 4 (1.74%) Marketing
15 4 (1.74%) Organisational Skills
15 4 (1.74%) Social Housing
Job Titles
1 75 (32.61%) Senior
2 50 (21.74%) Architect
3 40 (17.39%) Analyst
4 31 (13.48%) Delivery Manager
5 30 (13.04%) Senior Manager
6 29 (12.61%) Service Manager
7 27 (11.74%) Solutions Architect
8 25 (10.87%) Agile Delivery Manager
9 23 (10.00%) IT Manager
9 23 (10.00%) IT Services Manager
10 19 (8.26%) Designer
10 19 (8.26%) Senior Analyst
10 19 (8.26%) Senior Delivery Manager
11 18 (7.83%) Senior Agile Delivery Manager
12 17 (7.39%) Process Analyst
13 16 (6.96%) ITSM Analyst
13 16 (6.96%) Service Design Manager
13 16 (6.96%) Support Analyst
14 14 (6.09%) Senior Process Analyst
14 14 (6.09%) User Researcher
Libraries, Frameworks & Software Standards
1 17 (7.39%) OpenAPI
1 17 (7.39%) RESTful
1 17 (7.39%) Swagger
2 6 (2.61%) Kafka
2 6 (2.61%) REST
2 6 (2.61%) Spring
3 5 (2.17%) Terraform
4 3 (1.30%) RabbitMQ
4 3 (1.30%) Spring Boot
5 2 (0.87%) GeoJSON
5 2 (0.87%) XBRL
5 2 (0.87%) XML
6 1 (0.43%) Loki
6 1 (0.43%) Microsoft Graph
6 1 (0.43%) OpenTelemetry
6 1 (0.43%) Pandas
6 1 (0.43%) React
6 1 (0.43%) scikit-learn
6 1 (0.43%) TensorFlow
6 1 (0.43%) Vue
Miscellaneous
1 41 (17.83%) Cloud Native
2 28 (12.17%) Product Ownership
3 23 (10.00%) Management Information System
4 7 (3.04%) AI Agents
4 7 (3.04%) Blog
4 7 (3.04%) Onboarding
5 5 (2.17%) Enterprise Cloud
6 4 (1.74%) Data Centre
6 4 (1.74%) Self-Motivation
7 3 (1.30%) Distributed Systems
7 3 (1.30%) NHS
8 2 (0.87%) Legacy Systems
8 2 (0.87%) Private Cloud
8 2 (0.87%) Social Media
8 2 (0.87%) Virtual Team
9 1 (0.43%) Analytical Mindset
9 1 (0.43%) CMDB
9 1 (0.43%) Housing Association
9 1 (0.43%) Life Science
9 1 (0.43%) Mobile App
Operating Systems
1 2 (0.87%) AIX
1 2 (0.87%) Solaris
Processes & Methodologies
1 109 (47.39%) Agile
2 72 (31.30%) Continuous Improvement
3 63 (27.39%) Mentoring
4 59 (25.65%) ITIL
5 54 (23.48%) User Experience
5 54 (23.48%) User Research
6 51 (22.17%) Service Management
7 49 (21.30%) Decision-Making
7 49 (21.30%) Stakeholder Engagement
8 48 (20.87%) Project Delivery
9 43 (18.70%) AI
10 38 (16.52%) Community of Practice
10 38 (16.52%) Problem-Solving
10 38 (16.52%) Prototyping
10 38 (16.52%) Stakeholder Management
11 36 (15.65%) Coaching
11 36 (15.65%) Roadmaps
12 35 (15.22%) Collaborative Working
12 35 (15.22%) Scrum
13 34 (14.78%) ITSM
Programming Languages
1 14 (6.09%) SQL
2 6 (2.61%) Java
3 2 (0.87%) Bicep
4 1 (0.43%) C#
4 1 (0.43%) JavaScript
4 1 (0.43%) PowerShell
4 1 (0.43%) Python
Qualifications
1 75 (32.61%) Security Cleared
2 67 (29.13%) SC Cleared
3 65 (28.26%) Degree
4 6 (2.61%) DV Cleared
5 5 (2.17%) DBS Check
6 4 (1.74%) ISEB
6 4 (1.74%) PMI Certification
6 4 (1.74%) PMP
7 3 (1.30%) BPSS Clearance
7 3 (1.30%) ICAEW
8 2 (0.87%) AWS Certification
8 2 (0.87%) Azure Certification
8 2 (0.87%) Computer Science Degree
8 2 (0.87%) ITIL Certification
8 2 (0.87%) TOGAF Certification
Quality Assurance & Compliance
1 18 (7.83%) Accessibility
2 13 (5.65%) GDPR
3 4 (1.74%) ISO 9001
3 4 (1.74%) ISO/IEC 27001
3 4 (1.74%) ISO/IEC 42001
3 4 (1.74%) PMO
4 3 (1.30%) WCAG
5 2 (0.87%) COBIT
5 2 (0.87%) ISO/IEC 20000
5 2 (0.87%) NCSC
5 2 (0.87%) QA
6 1 (0.43%) Actionable Recommendations
6 1 (0.43%) Data Quality
6 1 (0.43%) SLA
System Software
1 6 (2.61%) Docker
2 3 (1.30%) VMware Infrastructure
Systems Management
1 7 (3.04%) Kubernetes
2 2 (0.87%) Grafana
3 1 (0.43%) Argo
3 1 (0.43%) Istio
3 1 (0.43%) Kibana
3 1 (0.43%) Kustomize
3 1 (0.43%) Prometheus
3 1 (0.43%) SysTrack
Vendors
1 40 (17.39%) Microsoft
2 19 (8.26%) Google
3 11 (4.78%) OpenAI
4 8 (3.48%) ServiceNow
5 4 (1.74%) Adobe
5 4 (1.74%) Freshdesk
6 3 (1.30%) Sage
6 3 (1.30%) VMware
6 3 (1.30%) YouTube
7 2 (0.87%) BMC
7 2 (0.87%) Databricks
7 2 (0.87%) Dell
7 2 (0.87%) Dynatrace
7 2 (0.87%) Progress
7 2 (0.87%) Veritas
8 1 (0.43%) Atlassian
8 1 (0.43%) Cognizant
8 1 (0.43%) Nexthink
8 1 (0.43%) Red Hat