Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 13 May 2026, with comparisons to the same periods in the previous two years.

6 months to
13 May 2026
Same period 2025 Same period 2024
Rank 233 387 427
Rank change year-on-year +154 +40 -100
Permanent jobs citing Service Design 176 34 149
As % of all permanent jobs with remote/hybrid work options 0.96% 0.23% 0.46%
As % of the Processes & Methodologies category 1.16% 0.25% 0.50%
Number of salaries quoted 113 27 86
10th Percentile £44,972 £50,500 £41,250
25th Percentile £50,468 £55,000 £50,000
Median annual salary (50th Percentile) £63,076 £70,000 £57,965
Median % change year-on-year -9.89% +20.76% +0.81%
75th Percentile £75,000 £73,886 £65,313
90th Percentile £80,000 £93,500 £73,990
UK median annual salary £65,000 £61,600 £58,800
% change year-on-year +5.52% +4.76% -2.00%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15,186 13,820 29,562
As % of all permanent jobs with a WFH option 82.80% 95.08% 91.06%
Number of salaries quoted 10,784 8,648 23,364
10th Percentile £33,750 £31,250 £33,750
25th Percentile £45,000 £45,000 £42,500
Median annual salary (50th Percentile) £60,100 £60,000 £57,500
Median % change year-on-year +0.17% +4.35% -8.00%
75th Percentile £80,000 £80,000 £75,000
90th Percentile £100,000 £105,000 £95,000
UK median annual salary £60,000 £60,000 £55,000
% change year-on-year - +9.09% -9.84%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 13 May 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.70%) Confluence
2 2 (1.14%) SharePoint
3 1 (0.57%) Apache Spark
3 1 (0.57%) Camunda
Applications
1 5 (2.84%) Adobe XD
2 1 (0.57%) Chatbot
2 1 (0.57%) Trello
Cloud Services
1 39 (22.16%) Adobe Analytics
2 28 (15.91%) AWS
2 28 (15.91%) Azure
3 26 (14.77%) GCP
4 13 (7.39%) SaaS
5 7 (3.98%) Power Platform
6 6 (3.41%) Figma
6 6 (3.41%) Google Analytics
6 6 (3.41%) PaaS
6 6 (3.41%) Serverless
7 5 (2.84%) Miro
8 3 (1.70%) Microsoft 365
8 3 (1.70%) Microsoft Copilot
9 2 (1.14%) Microsoft Purview
9 2 (1.14%) Slack
10 1 (0.57%) Azure Data Factory
Communications & Networking
1 39 (22.16%) Broadband
Database & Business Intelligence
1 7 (3.98%) Power BI
2 5 (2.84%) Metadata
3 4 (2.27%) NoSQL
4 2 (1.14%) Metadata Repository
4 2 (1.14%) PostgreSQL
5 1 (0.57%) Big Data
5 1 (0.57%) Relational Database
Development Applications
1 5 (2.84%) Axure RP
1 5 (2.84%) Balsamiq
1 5 (2.84%) Git
1 5 (2.84%) JIRA
General
1 61 (34.66%) Public Sector
2 45 (25.57%) Law
3 44 (25.00%) Social Skills
4 39 (22.16%) Games
5 38 (21.59%) Finance
6 37 (21.02%) Inclusion and Diversity
7 18 (10.23%) Presentation Skills
8 16 (9.09%) Analytical Skills
9 11 (6.25%) Financial Institution
10 9 (5.11%) Banking
10 9 (5.11%) Retail
11 7 (3.98%) Back Office
11 7 (3.98%) Legal
12 6 (3.41%) Influencing Skills
13 2 (1.14%) Social Science
13 2 (1.14%) Telecoms
14 1 (0.57%) Organisational Skills
Job Titles
1 54 (30.68%) Lead
2 45 (25.57%) Designer
3 37 (21.02%) Service Designer
4 35 (19.89%) Senior
5 28 (15.91%) Lead Designer
6 22 (12.50%) Service Manager
7 21 (11.93%) Lead Service Designer
8 20 (11.36%) IT Manager
8 20 (11.36%) IT Services Manager
9 19 (10.80%) Architect
10 18 (10.23%) Delivery Manager
10 18 (10.23%) Digital Designer
11 16 (9.09%) User Researcher
12 15 (8.52%) Agile Delivery Manager
12 15 (8.52%) Senior Manager
12 15 (8.52%) Solutions Architect
13 14 (7.95%) Analyst
14 12 (6.82%) Service Design Manager
15 11 (6.25%) Digital Service Designer
16 7 (3.98%) Senior Agile Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (3.98%) OpenAPI
1 7 (3.98%) RESTful
1 7 (3.98%) Swagger
2 2 (1.14%) XBRL
2 2 (1.14%) XML
3 1 (0.57%) Kafka
3 1 (0.57%) NumPy
3 1 (0.57%) Oracle Fusion
3 1 (0.57%) Pandas
3 1 (0.57%) PyTorch
3 1 (0.57%) RabbitMQ
3 1 (0.57%) REST
3 1 (0.57%) scikit-learn
3 1 (0.57%) Spring
3 1 (0.57%) TensorFlow
Miscellaneous
1 39 (22.16%) Social Media
2 27 (15.34%) Product Ownership
3 25 (14.20%) Cloud Native
4 5 (2.84%) Blog
5 4 (2.27%) Algorithms
6 3 (1.70%) Onboarding
7 2 (1.14%) AI Agents
7 2 (1.14%) Self-Motivation
8 1 (0.57%) Life Science
8 1 (0.57%) Public Cloud
Operating Systems
1 1 (0.57%) Linux
1 1 (0.57%) Windows
Processes & Methodologies
1 107 (60.80%) Agile
2 77 (43.75%) User Research
3 61 (34.66%) User-Centered Design (UCD)
4 57 (32.39%) Analytics
5 55 (31.25%) Mentoring
5 55 (31.25%) Roadmaps
6 49 (27.84%) Product Roadmap
7 47 (26.70%) Journey Map
8 46 (26.14%) AI
9 45 (25.57%) Customer Experience
10 42 (23.86%) Workshop Facilitation
11 40 (22.73%) Empathy Maps
11 40 (22.73%) Storytelling
12 39 (22.16%) DesignOps
12 39 (22.16%) Digital Customer Experience
12 39 (22.16%) Stakeholder Map
12 39 (22.16%) Systems Thinking
12 39 (22.16%) User Experience
13 34 (19.32%) Coaching
13 34 (19.32%) Community of Practice
Programming Languages
1 10 (5.68%) SQL
2 5 (2.84%) Python
3 4 (2.27%) Go
4 3 (1.70%) Java
Qualifications
1 42 (23.86%) Security Cleared
2 36 (20.45%) SC Cleared
3 33 (18.75%) Degree
4 3 (1.70%) DV Cleared
5 2 (1.14%) ICAEW
6 1 (0.57%) Azure Certification
6 1 (0.57%) CCNA
6 1 (0.57%) CCNP
6 1 (0.57%) Cisco Certification
6 1 (0.57%) DBS Check
6 1 (0.57%) ISEB
6 1 (0.57%) LPIC
6 1 (0.57%) MCSE
6 1 (0.57%) Microsoft Certification
6 1 (0.57%) PMI Certification
6 1 (0.57%) PMP
6 1 (0.57%) RHCSA
6 1 (0.57%) VCAP
6 1 (0.57%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 62 (35.23%) Accessibility
2 7 (3.98%) Actionable Recommendations
3 5 (2.84%) WCAG
4 4 (2.27%) QA
5 3 (1.70%) GDPR
6 1 (0.57%) PMO
6 1 (0.57%) SLA
System Software
1 2 (1.14%) VMware Infrastructure
2 1 (0.57%) Docker
2 1 (0.57%) vSphere
Systems Management
1 5 (2.84%) Kubernetes
2 2 (1.14%) Terraform
Vendors
1 44 (25.00%) Adobe
2 10 (5.68%) Microsoft
3 7 (3.98%) Google
4 3 (1.70%) ServiceNow
5 2 (1.14%) Databricks
5 2 (1.14%) Freshdesk
5 2 (1.14%) VMware
6 1 (0.57%) Cisco
6 1 (0.57%) Cognizant
6 1 (0.57%) Oracle