Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 28 October 2025, with comparisons to the same periods in the previous two years.

6 months to
28 Oct 2025
Same period 2024 Same period 2023
Rank 332 366 311
Rank change year-on-year +34 -55 +68
Permanent jobs citing Service Design 81 111 190
As % of all permanent jobs with remote/hybrid work options 0.50% 0.56% 0.84%
As % of the Processes & Methodologies category 0.54% 0.63% 0.89%
Number of salaries quoted 59 69 170
10th Percentile £45,588 £42,200 £39,748
25th Percentile £48,238 £50,000 £46,318
Median annual salary (50th Percentile) £55,000 £58,800 £57,000
Median % change year-on-year -6.46% +3.16% -4.20%
75th Percentile £68,750 £63,750 £72,253
90th Percentile £79,250 £73,750 £87,500
UK median annual salary £55,000 £59,430 £60,000
% change year-on-year -7.45% -0.95% -

All Process and Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15,130 17,611 21,426
As % of all permanent jobs with a WFH option 93.45% 88.17% 95.06%
Number of salaries quoted 8,483 10,548 17,364
10th Percentile £29,500 £36,000 £37,027
25th Percentile £40,000 £46,250 £47,500
Median annual salary (50th Percentile) £57,500 £62,500 £62,500
Median % change year-on-year -8.00% - -
75th Percentile £77,500 £81,250 £80,070
90th Percentile £100,000 £102,500 £97,500
UK median annual salary £54,000 £60,000 £60,000
% change year-on-year -10.00% - -

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 28 October 2025.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (3.70%) Confluence
2 2 (2.47%) CMS
2 2 (2.47%) SharePoint
3 1 (1.23%) Apache
3 1 (1.23%) Microsoft Exchange
3 1 (1.23%) SAS
Applications
1 14 (17.28%) Adobe XD
2 4 (4.94%) Microsoft Office
3 3 (3.70%) Microsoft Excel
4 1 (1.23%) Microsoft PowerPoint
4 1 (1.23%) MS Visio
Business Applications
1 1 (1.23%) Dynamics CRM
Cloud Services
1 19 (23.46%) Figma
2 17 (20.99%) Miro
3 11 (13.58%) Microsoft 365
3 11 (13.58%) SaaS
4 9 (11.11%) AWS
5 7 (8.64%) GCP
6 6 (7.41%) Azure
7 5 (6.17%) Power Platform
8 2 (2.47%) Microsoft Copilot
8 2 (2.47%) Power Automate
9 1 (1.23%) Amazon EventBridge
9 1 (1.23%) AWS Lambda
9 1 (1.23%) AWS Step Functions
9 1 (1.23%) Azure Key Vault
9 1 (1.23%) Entra ID
9 1 (1.23%) GitHub
9 1 (1.23%) GitHub Actions
9 1 (1.23%) Google Tag Manager
9 1 (1.23%) IaaS
9 1 (1.23%) PowerApps
Communications & Networking
1 2 (2.47%) SNMP
Database & Business Intelligence
1 5 (6.17%) Power BI
2 3 (3.70%) PostgreSQL
3 2 (2.47%) SQL Server
4 1 (1.23%) Apache Hive
4 1 (1.23%) Big Data
4 1 (1.23%) BigQuery
4 1 (1.23%) DynamoDB
4 1 (1.23%) Impala
4 1 (1.23%) Looker
4 1 (1.23%) MySQL
4 1 (1.23%) NoSQL
4 1 (1.23%) Relational Database
4 1 (1.23%) Tableau
Development Applications
1 7 (8.64%) Axure RP
1 7 (8.64%) Balsamiq
2 4 (4.94%) JIRA
3 2 (2.47%) Git
4 1 (1.23%) GitLab
General
1 26 (32.10%) Public Sector
2 22 (27.16%) Social Skills
3 19 (23.46%) Inclusion and Diversity
4 18 (22.22%) Finance
5 14 (17.28%) Law
6 7 (8.64%) Digital Health
7 5 (6.17%) Legal
7 5 (6.17%) Presentation Skills
8 4 (4.94%) Financial Institution
8 4 (4.94%) Influencing Skills
8 4 (4.94%) Retail
9 3 (3.70%) Back Office
10 2 (2.47%) Banking
10 2 (2.47%) Military
11 1 (1.23%) Analytical Skills
11 1 (1.23%) Documentation Skills
11 1 (1.23%) Health Technology
11 1 (1.23%) Italian Language
Job Titles
1 28 (34.57%) Designer
2 22 (27.16%) Service Designer
3 13 (16.05%) Lead
4 10 (12.35%) Senior
5 9 (11.11%) Analyst
6 8 (9.88%) Consultant
7 6 (7.41%) Senior Consultant
7 6 (7.41%) Transformation Consultant
8 5 (6.17%) IT Analyst
9 4 (4.94%) Architect
9 4 (4.94%) SAP Financial Consultant
9 4 (4.94%) Senior Oracle Consultant
9 4 (4.94%) Senior SAP Consultant
9 4 (4.94%) Senior SAP Financial Consultant
9 4 (4.94%) Service Design Analyst
9 4 (4.94%) Service Transition Analyst
9 4 (4.94%) Transition Analyst
9 4 (4.94%) User Researcher
9 4 (4.94%) UX Designer
9 4 (4.94%) Workday Consultant
Libraries, Frameworks & Software Standards
1 2 (2.47%) CSS
1 2 (2.47%) HTML
1 2 (2.47%) OpenAPI
1 2 (2.47%) RESTful
1 2 (2.47%) Swagger
2 1 (1.23%) .NET
2 1 (1.23%) JSON
2 1 (1.23%) LAMP
2 1 (1.23%) LAPP Stack
2 1 (1.23%) MACH
2 1 (1.23%) Node.js
2 1 (1.23%) REST
2 1 (1.23%) SAP Fiori
Miscellaneous
1 12 (14.81%) Product Ownership
2 4 (4.94%) CMDB
3 3 (3.70%) Cloud Native
3 3 (3.70%) Self-Motivation
4 2 (2.47%) Blog
4 2 (2.47%) NHS
5 1 (1.23%) Distributed Systems
5 1 (1.23%) Enterprise Software
5 1 (1.23%) Management Information System
5 1 (1.23%) Public Cloud
Operating Systems
1 2 (2.47%) Windows
2 1 (1.23%) Linux
2 1 (1.23%) Unix
2 1 (1.23%) Windows Server
Processes & Methodologies
1 33 (40.74%) Agile
2 27 (33.33%) User Experience
3 25 (30.86%) User Research
4 20 (24.69%) User-Centered Design (UCD)
5 19 (23.46%) Stakeholder Engagement
6 18 (22.22%) UX Design
7 16 (19.75%) Coaching
7 16 (19.75%) Continuous Improvement
7 16 (19.75%) Service Delivery
8 15 (18.52%) Business Strategy
8 15 (18.52%) Prototyping
8 15 (18.52%) Stakeholder Management
9 14 (17.28%) Analytics
9 14 (17.28%) Roadmaps
9 14 (17.28%) Workshop Facilitation
10 13 (16.05%) Change Management
10 13 (16.05%) Community of Practice
10 13 (16.05%) ITIL
10 13 (16.05%) Project Management
10 13 (16.05%) Usability Testing
Programming Languages
1 7 (8.64%) SQL
2 3 (3.70%) Java
2 3 (3.70%) Python
3 2 (2.47%) PowerShell
3 2 (2.47%) TypeScript
4 1 (1.23%) ABAP
4 1 (1.23%) Bash
4 1 (1.23%) Go
4 1 (1.23%) R
Qualifications
1 26 (32.10%) Degree
2 22 (27.16%) SC Cleared
2 22 (27.16%) Security Cleared
3 2 (2.47%) AWS Certification
3 2 (2.47%) Azure Certification
3 2 (2.47%) BPSS Clearance
3 2 (2.47%) DBS Check
3 2 (2.47%) ITIL Certification
3 2 (2.47%) ITIL Foundation Certificate
3 2 (2.47%) Six Sigma Green Belt
4 1 (1.23%) Master's Degree
4 1 (1.23%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 22 (27.16%) Accessibility
2 9 (11.11%) WCAG
3 7 (8.64%) QA
4 6 (7.41%) COBIT
5 3 (3.70%) ISO/IEC 20000
6 1 (1.23%) Actionable Recommendations
6 1 (1.23%) Data Quality
6 1 (1.23%) ISO/IEC 27001
System Software
1 2 (2.47%) Virtual Desktop
2 1 (1.23%) Active Directory
2 1 (1.23%) KVM
2 1 (1.23%) VMware Infrastructure
2 1 (1.23%) Xen
Systems Management
1 3 (3.70%) Terraform
2 2 (2.47%) Kubernetes
3 1 (1.23%) CFEngine
3 1 (1.23%) Grafana
3 1 (1.23%) Microsoft Intune
3 1 (1.23%) Progress Chef
3 1 (1.23%) Puppet
3 1 (1.23%) SCCM
Vendors
1 14 (17.28%) Adobe
2 9 (11.11%) Microsoft
3 7 (8.64%) Oracle
3 7 (8.64%) SAP
4 6 (7.41%) Workday
5 3 (3.70%) ServiceNow
6 1 (1.23%) Cloudera
6 1 (1.23%) Google
6 1 (1.23%) HP
6 1 (1.23%) Informatica
6 1 (1.23%) VMware