Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 11 June 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Jun 2026
Same period 2025 Same period 2024
Rank 238 391 431
Rank change year-on-year +153 +40 -94
Permanent jobs citing Service Design 196 43 162
As % of all permanent jobs with remote/hybrid work options 1.00% 0.28% 0.47%
As % of the Processes & Methodologies category 1.22% 0.30% 0.53%
Number of salaries quoted 126 32 90
10th Percentile £44,972 £47,500 £41,250
25th Percentile £50,468 £52,500 £50,000
Median annual salary (50th Percentile) £63,076 £60,000 £57,965
Median % change year-on-year +5.13% +3.51% -3.39%
75th Percentile £75,000 £73,886 £62,200
90th Percentile £80,000 £85,014 £73,750
UK median annual salary £67,500 £60,000 £58,800
% change year-on-year +12.50% +2.04% -8.84%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 16,117 14,300 30,520
As % of all permanent jobs with a WFH option 82.10% 94.60% 89.29%
Number of salaries quoted 11,559 8,372 23,726
10th Percentile £35,000 £30,000 £33,750
25th Percentile £45,000 £42,500 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £57,500
Median % change year-on-year - +4.35% -8.00%
75th Percentile £80,000 £80,000 £75,000
90th Percentile £100,000 £105,000 £95,000
UK median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -9.54%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 11 June 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.53%) Confluence
1 3 (1.53%) SharePoint
2 2 (1.02%) Camunda
3 1 (0.51%) Apache Spark
Applications
1 3 (1.53%) Adobe XD
2 2 (1.02%) Microsoft Excel
3 1 (0.51%) Chatbot
3 1 (0.51%) Photoshop
3 1 (0.51%) Trello
Cloud Services
1 38 (19.39%) Adobe Analytics
2 35 (17.86%) Azure
3 34 (17.35%) AWS
4 28 (14.29%) GCP
5 15 (7.65%) SaaS
6 14 (7.14%) Power Platform
7 11 (5.61%) Google Analytics
8 6 (3.06%) PaaS
8 6 (3.06%) Serverless
9 5 (2.55%) Microsoft 365
10 4 (2.04%) Microsoft Copilot
10 4 (2.04%) Miro
11 3 (1.53%) Azure Service Bus
12 2 (1.02%) Figma
12 2 (1.02%) Microsoft Purview
12 2 (1.02%) Slack
13 1 (0.51%) Asana
13 1 (0.51%) Azure Data Factory
13 1 (0.51%) Azure Logic Apps
13 1 (0.51%) Power Automate
Communications & Networking
1 38 (19.39%) Broadband
Database & Business Intelligence
1 14 (7.14%) Power BI
2 5 (2.55%) Metadata
2 5 (2.55%) PostgreSQL
3 4 (2.04%) Relational Database
4 3 (1.53%) NoSQL
5 2 (1.02%) Metadata Repository
6 1 (0.51%) Azure SQL Database
6 1 (0.51%) Big Data
6 1 (0.51%) Geospatial Data
Development Applications
1 5 (2.55%) JIRA
2 4 (2.04%) Git
3 2 (1.02%) Axure RP
3 2 (1.02%) Balsamiq
General
1 72 (36.73%) Public Sector
2 52 (26.53%) Social Skills
3 46 (23.47%) Law
4 43 (21.94%) Finance
5 42 (21.43%) Inclusion and Diversity
6 39 (19.90%) Games
7 23 (11.73%) Analytical Skills
8 19 (9.69%) Presentation Skills
9 10 (5.10%) Financial Institution
9 10 (5.10%) Retail
10 9 (4.59%) Legal
11 8 (4.08%) Banking
12 7 (3.57%) Back Office
13 6 (3.06%) Influencing Skills
14 5 (2.55%) Telecoms
15 3 (1.53%) Social Science
16 1 (0.51%) Documentation Skills
16 1 (0.51%) Organisational Skills
Job Titles
1 53 (27.04%) Lead
2 42 (21.43%) Designer
3 39 (19.90%) Senior
4 34 (17.35%) Service Designer
5 27 (13.78%) Lead Designer
6 25 (12.76%) Delivery Manager
6 25 (12.76%) Service Manager
7 24 (12.24%) Architect
8 21 (10.71%) Senior Manager
9 20 (10.20%) Analyst
9 20 (10.20%) IT Manager
9 20 (10.20%) IT Services Manager
9 20 (10.20%) Lead Service Designer
10 19 (9.69%) Agile Delivery Manager
11 17 (8.67%) Digital Designer
12 16 (8.16%) Solutions Architect
13 13 (6.63%) Senior Delivery Manager
13 13 (6.63%) Service Design Manager
14 12 (6.12%) Senior Agile Delivery Manager
15 11 (5.61%) User Researcher
Libraries, Frameworks & Software Standards
1 8 (4.08%) OpenAPI
1 8 (4.08%) RESTful
1 8 (4.08%) Swagger
2 5 (2.55%) Kafka
2 5 (2.55%) REST
2 5 (2.55%) Spring
3 3 (1.53%) Spring Boot
4 2 (1.02%) RabbitMQ
4 2 (1.02%) XBRL
4 2 (1.02%) XML
5 1 (0.51%) GeoJSON
5 1 (0.51%) Microsoft Graph
5 1 (0.51%) NumPy
5 1 (0.51%) Oracle Fusion
5 1 (0.51%) Pandas
5 1 (0.51%) PyTorch
5 1 (0.51%) scikit-learn
5 1 (0.51%) TensorFlow
Miscellaneous
1 38 (19.39%) Social Media
2 28 (14.29%) Cloud Native
3 24 (12.24%) Product Ownership
4 5 (2.55%) Blog
4 5 (2.55%) Onboarding
5 3 (1.53%) AI Agents
5 3 (1.53%) Algorithms
6 2 (1.02%) Self-Motivation
7 1 (0.51%) Analytical Mindset
7 1 (0.51%) CMDB
7 1 (0.51%) Data Centre
7 1 (0.51%) Life Science
7 1 (0.51%) Public Cloud
Operating Systems
1 1 (0.51%) Linux
1 1 (0.51%) Windows
Processes & Methodologies
1 115 (58.67%) Agile
2 71 (36.22%) User Research
3 62 (31.63%) Roadmaps
4 59 (30.10%) Analytics
5 54 (27.55%) Mentoring
6 53 (27.04%) User-Centered Design (UCD)
7 51 (26.02%) Product Roadmap
8 49 (25.00%) AI
9 47 (23.98%) Customer Experience
9 47 (23.98%) Journey Map
10 45 (22.96%) Workshop Facilitation
11 39 (19.90%) Empathy Maps
11 39 (19.90%) Storytelling
12 38 (19.39%) DesignOps
12 38 (19.39%) Digital Customer Experience
12 38 (19.39%) Stakeholder Map
12 38 (19.39%) Systems Thinking
13 37 (18.88%) Continuous Improvement
14 35 (17.86%) Community of Practice
15 34 (17.35%) Technology Strategy
Programming Languages
1 14 (7.14%) SQL
2 7 (3.57%) Java
3 4 (2.04%) Python
4 3 (1.53%) Go
5 1 (0.51%) Bicep
5 1 (0.51%) PowerShell
Qualifications
1 46 (23.47%) Security Cleared
2 40 (20.41%) SC Cleared
3 36 (18.37%) Degree
4 4 (2.04%) DV Cleared
5 3 (1.53%) ICAEW
6 1 (0.51%) Azure Certification
6 1 (0.51%) CCNA
6 1 (0.51%) CCNP
6 1 (0.51%) Cisco Certification
6 1 (0.51%) DBS Check
6 1 (0.51%) ISEB
6 1 (0.51%) LPIC
6 1 (0.51%) MCSE
6 1 (0.51%) Microsoft Certification
6 1 (0.51%) PMI Certification
6 1 (0.51%) PMP
6 1 (0.51%) RHCSA
6 1 (0.51%) VCAP
6 1 (0.51%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 53 (27.04%) Accessibility
2 5 (2.55%) GDPR
3 4 (2.04%) QA
4 3 (1.53%) WCAG
5 1 (0.51%) Actionable Recommendations
5 1 (0.51%) NCSC
5 1 (0.51%) PMO
5 1 (0.51%) SLA
System Software
1 5 (2.55%) Docker
2 2 (1.02%) VMware Infrastructure
3 1 (0.51%) vSphere
Systems Management
1 8 (4.08%) Kubernetes
2 4 (2.04%) Terraform
3 1 (0.51%) SysTrack
Vendors
1 41 (20.92%) Adobe
2 19 (9.69%) Microsoft
3 12 (6.12%) Google
4 6 (3.06%) ServiceNow
5 4 (2.04%) Freshdesk
6 2 (1.02%) BMC
6 2 (1.02%) Databricks
6 2 (1.02%) Progress
6 2 (1.02%) VMware
7 1 (0.51%) Cisco
7 1 (0.51%) Cognizant
7 1 (0.51%) Nexthink
7 1 (0.51%) Oracle