Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 3 July 2026, with comparisons to the same periods in the previous two years.

6 months to
3 Jul 2026
Same period 2025 Same period 2024
Rank 257 380 418
Rank change year-on-year +123 +38 -84
Permanent jobs citing Service Design 184 53 160
As % of all permanent jobs with remote/hybrid work options 0.88% 0.33% 0.48%
As % of the Processes & Methodologies category 1.07% 0.35% 0.54%
Number of salaries quoted 116 40 94
10th Percentile £44,972 £47,500 £41,250
25th Percentile £45,456 £52,000 £50,000
Median annual salary (50th Percentile) £61,141 £60,000 £57,965
Median % change year-on-year +1.90% +3.51% -10.82%
75th Percentile £75,000 £73,886 £62,200
90th Percentile £85,625 £110,000 £73,750
UK median annual salary £65,000 £60,000 £58,800
% change year-on-year +8.33% +2.04% -9.54%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 17,169 15,050 29,747
As % of all permanent jobs with a WFH option 82.41% 93.73% 88.99%
Number of salaries quoted 12,535 8,890 22,885
10th Percentile £35,000 £29,906 £33,750
25th Percentile £45,000 £41,250 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £57,500
Median % change year-on-year - +4.35% -8.00%
75th Percentile £80,000 £79,938 £75,772
90th Percentile £100,000 £104,500 £95,000
UK median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -9.09%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 3 July 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.63%) SharePoint
2 2 (1.09%) Camunda
3 1 (0.54%) Apache Spark
3 1 (0.54%) Confluence
Applications
1 4 (2.17%) Microsoft Excel
2 2 (1.09%) Microsoft Office
2 2 (1.09%) Microsoft PowerPoint
3 1 (0.54%) Adobe XD
3 1 (0.54%) Chatbot
3 1 (0.54%) Photoshop
3 1 (0.54%) Trello
Cloud Services
1 40 (21.74%) Azure
2 38 (20.65%) Adobe Analytics
2 38 (20.65%) AWS
3 29 (15.76%) GCP
4 16 (8.70%) SaaS
5 14 (7.61%) Power Platform
6 11 (5.98%) Google Analytics
7 6 (3.26%) PaaS
7 6 (3.26%) Serverless
8 5 (2.72%) Microsoft 365
9 4 (2.17%) Microsoft Copilot
10 3 (1.63%) Azure Service Bus
11 2 (1.09%) Azure Key Vault
11 2 (1.09%) Azure Logic Apps
11 2 (1.09%) Azure Monitor
11 2 (1.09%) Microsoft Purview
11 2 (1.09%) Miro
12 1 (0.54%) Asana
12 1 (0.54%) Azure Data Factory
12 1 (0.54%) Power Automate
Communications & Networking
1 38 (20.65%) Broadband
Database & Business Intelligence
1 14 (7.61%) Power BI
2 5 (2.72%) Metadata
2 5 (2.72%) PostgreSQL
3 4 (2.17%) Relational Database
4 2 (1.09%) Azure SQL Database
4 2 (1.09%) Geospatial Data
4 2 (1.09%) Metadata Repository
5 1 (0.54%) Big Data
Development Applications
1 3 (1.63%) JIRA
2 1 (0.54%) Git
General
1 68 (36.96%) Public Sector
2 50 (27.17%) Social Skills
3 44 (23.91%) Law
4 43 (23.37%) Finance
5 42 (22.83%) Games
6 40 (21.74%) Inclusion and Diversity
7 24 (13.04%) Analytical Skills
8 20 (10.87%) Presentation Skills
9 10 (5.43%) Retail
10 8 (4.35%) Banking
10 8 (4.35%) Legal
11 7 (3.80%) Back Office
11 7 (3.80%) Financial Institution
12 6 (3.26%) Telecoms
13 3 (1.63%) Influencing Skills
13 3 (1.63%) Organisational Skills
13 3 (1.63%) Social Science
14 2 (1.09%) Local Government
15 1 (0.54%) Documentation Skills
15 1 (0.54%) Social Housing
Job Titles
1 40 (21.74%) Lead
1 40 (21.74%) Senior
2 27 (14.67%) Architect
2 27 (14.67%) Designer
3 26 (14.13%) Delivery Manager
4 25 (13.59%) Service Manager
5 23 (12.50%) Senior Manager
6 20 (10.87%) Agile Delivery Manager
6 20 (10.87%) Analyst
6 20 (10.87%) IT Manager
6 20 (10.87%) IT Services Manager
7 19 (10.33%) Service Designer
8 17 (9.24%) Digital Designer
8 17 (9.24%) Solutions Architect
9 15 (8.15%) Senior Delivery Manager
10 14 (7.61%) Senior Agile Delivery Manager
11 13 (7.07%) Lead Designer
11 13 (7.07%) Service Design Manager
12 11 (5.98%) User Researcher
13 10 (5.43%) Performance Analyst
Libraries, Frameworks & Software Standards
1 9 (4.89%) OpenAPI
1 9 (4.89%) RESTful
1 9 (4.89%) Swagger
2 5 (2.72%) Kafka
2 5 (2.72%) REST
2 5 (2.72%) Spring
3 3 (1.63%) Spring Boot
4 2 (1.09%) GeoJSON
4 2 (1.09%) RabbitMQ
4 2 (1.09%) XBRL
4 2 (1.09%) XML
5 1 (0.54%) Microsoft Graph
5 1 (0.54%) NumPy
5 1 (0.54%) Oracle Fusion
5 1 (0.54%) Pandas
5 1 (0.54%) PyTorch
5 1 (0.54%) scikit-learn
5 1 (0.54%) TensorFlow
Miscellaneous
1 38 (20.65%) Social Media
2 33 (17.93%) Cloud Native
3 17 (9.24%) Product Ownership
4 5 (2.72%) Blog
4 5 (2.72%) Onboarding
5 3 (1.63%) AI Agents
6 2 (1.09%) Data Centre
6 2 (1.09%) Legacy Systems
6 2 (1.09%) Management Information System
6 2 (1.09%) Self-Motivation
7 1 (0.54%) Analytical Mindset
7 1 (0.54%) CMDB
7 1 (0.54%) Life Science
7 1 (0.54%) Public Cloud
Operating Systems
1 1 (0.54%) Linux
1 1 (0.54%) Windows
Processes & Methodologies
1 117 (63.59%) Agile
2 71 (38.59%) User Research
3 62 (33.70%) Roadmaps
4 60 (32.61%) Analytics
5 55 (29.89%) AI
6 52 (28.26%) Mentoring
7 51 (27.72%) Product Roadmap
8 48 (26.09%) Workshop Facilitation
9 47 (25.54%) Journey Map
9 47 (25.54%) User-Centered Design (UCD)
10 46 (25.00%) Customer Experience
11 39 (21.20%) Empathy Maps
11 39 (21.20%) Storytelling
12 38 (20.65%) DesignOps
12 38 (20.65%) Digital Customer Experience
12 38 (20.65%) Stakeholder Map
12 38 (20.65%) Systems Thinking
13 37 (20.11%) Continuous Improvement
14 34 (18.48%) ITIL
15 32 (17.39%) User Experience
Programming Languages
1 12 (6.52%) SQL
2 7 (3.80%) Java
3 2 (1.09%) Bicep
4 1 (0.54%) PowerShell
4 1 (0.54%) Python
Qualifications
1 46 (25.00%) Security Cleared
2 40 (21.74%) SC Cleared
3 35 (19.02%) Degree
4 4 (2.17%) DV Cleared
5 3 (1.63%) DBS Check
5 3 (1.63%) ICAEW
6 1 (0.54%) Azure Certification
6 1 (0.54%) CCNA
6 1 (0.54%) CCNP
6 1 (0.54%) Cisco Certification
6 1 (0.54%) ISEB
6 1 (0.54%) LPIC
6 1 (0.54%) MCSE
6 1 (0.54%) Microsoft Certification
6 1 (0.54%) PMI Certification
6 1 (0.54%) PMP
6 1 (0.54%) RHCSA
6 1 (0.54%) VCAP
6 1 (0.54%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 47 (25.54%) Accessibility
2 5 (2.72%) GDPR
3 2 (1.09%) NCSC
3 2 (1.09%) QA
4 1 (0.54%) Actionable Recommendations
4 1 (0.54%) PMO
4 1 (0.54%) SLA
4 1 (0.54%) WCAG
System Software
1 5 (2.72%) Docker
2 2 (1.09%) VMware Infrastructure
3 1 (0.54%) vSphere
Systems Management
1 5 (2.72%) Kubernetes
1 5 (2.72%) Terraform
2 1 (0.54%) SysTrack
Vendors
1 39 (21.20%) Adobe
2 22 (11.96%) Microsoft
3 12 (6.52%) Google
4 8 (4.35%) ServiceNow
5 4 (2.17%) Freshdesk
6 2 (1.09%) BMC
6 2 (1.09%) Databricks
6 2 (1.09%) Progress
6 2 (1.09%) VMware
7 1 (0.54%) Cisco
7 1 (0.54%) Cognizant
7 1 (0.54%) Nexthink
7 1 (0.54%) Oracle