Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 18 July 2026, with comparisons to the same periods in the previous two years.

6 months to
18 Jul 2026
Same period 2025 Same period 2024
Rank 248 380 405
Rank change year-on-year +132 +25 -52
Permanent jobs citing Service Design 203 55 150
As % of all permanent jobs with remote/hybrid work options 0.94% 0.33% 0.49%
As % of the Processes & Methodologies category 1.14% 0.36% 0.55%
Number of salaries quoted 133 40 93
10th Percentile £44,972 £47,500 £41,250
25th Percentile £45,456 £52,000 £50,000
Median annual salary (50th Percentile) £63,076 £60,000 £57,965
Median % change year-on-year +5.13% +3.51% -10.82%
75th Percentile £75,000 £73,784 £62,200
90th Percentile £80,000 £110,000 £73,750
UK median annual salary £65,000 £60,000 £58,800
% change year-on-year +8.33% +2.04% -9.54%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 17,786 15,322 27,147
As % of all permanent jobs with a WFH option 82.77% 93.26% 88.64%
Number of salaries quoted 12,956 9,066 20,494
10th Percentile £35,000 £29,913 £34,000
25th Percentile £44,972 £41,250 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £57,500
Median % change year-on-year - +4.35% -8.00%
75th Percentile £80,000 £78,750 £76,250
90th Percentile £100,000 £102,500 £95,000
UK median annual salary £60,000 £56,888 £55,000
% change year-on-year +5.47% +3.43% -8.71%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 18 July 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.48%) SharePoint
2 2 (0.99%) Camunda
3 1 (0.49%) Apache Spark
3 1 (0.49%) Confluence
Applications
1 5 (2.46%) Microsoft Office
2 4 (1.97%) Microsoft Excel
3 2 (0.99%) Microsoft PowerPoint
4 1 (0.49%) Adobe XD
4 1 (0.49%) Chatbot
4 1 (0.49%) Photoshop
4 1 (0.49%) Trello
Cloud Services
1 40 (19.70%) Azure
2 38 (18.72%) AWS
3 37 (18.23%) Adobe Analytics
4 29 (14.29%) GCP
5 19 (9.36%) SaaS
6 15 (7.39%) Power Platform
7 11 (5.42%) dbt
7 11 (5.42%) Google Analytics
8 6 (2.96%) PaaS
8 6 (2.96%) Serverless
9 5 (2.46%) Microsoft 365
10 4 (1.97%) Microsoft Copilot
11 3 (1.48%) Azure Service Bus
12 2 (0.99%) Azure Key Vault
12 2 (0.99%) Azure Logic Apps
12 2 (0.99%) Azure Monitor
12 2 (0.99%) Google Workspace
12 2 (0.99%) Microsoft Purview
12 2 (0.99%) Miro
13 1 (0.49%) Power Automate
Communications & Networking
1 37 (18.23%) Broadband
Database & Business Intelligence
1 15 (7.39%) Power BI
2 5 (2.46%) PostgreSQL
3 4 (1.97%) Metadata
3 4 (1.97%) Relational Database
4 2 (0.99%) Azure SQL Database
4 2 (0.99%) Geospatial Data
4 2 (0.99%) Metadata Repository
5 1 (0.49%) Big Data
Development Applications
1 4 (1.97%) JIRA
2 1 (0.49%) Git
General
1 71 (34.98%) Public Sector
2 70 (34.48%) Social Skills
3 54 (26.60%) Inclusion and Diversity
4 48 (23.65%) Law
5 46 (22.66%) Finance
6 41 (20.20%) Games
7 24 (11.82%) Analytical Skills
8 21 (10.34%) Presentation Skills
9 13 (6.40%) Retail
10 11 (5.42%) Banking
11 10 (4.93%) Back Office
11 10 (4.93%) Financial Institution
12 9 (4.43%) Legal
13 6 (2.96%) Telecoms
14 5 (2.46%) Influencing Skills
15 3 (1.48%) Local Government
15 3 (1.48%) Organisational Skills
15 3 (1.48%) Social Science
16 2 (0.99%) Social Housing
17 1 (0.49%) Documentation Skills
Job Titles
1 42 (20.69%) Senior
2 40 (19.70%) Architect
3 39 (19.21%) Lead
4 28 (13.79%) Delivery Manager
5 26 (12.81%) Designer
6 25 (12.32%) Senior Manager
6 25 (12.32%) Service Manager
7 21 (10.34%) Agile Delivery Manager
7 21 (10.34%) Analyst
8 20 (9.85%) IT Manager
8 20 (9.85%) IT Services Manager
8 20 (9.85%) Solutions Architect
9 18 (8.87%) Service Designer
10 17 (8.37%) Senior Delivery Manager
11 16 (7.88%) Digital Designer
11 16 (7.88%) Senior Agile Delivery Manager
12 14 (6.90%) Technical Architect
13 13 (6.40%) Service Design Manager
14 12 (5.91%) Lead Designer
15 11 (5.42%) Artificial Intelligence Architect
Libraries, Frameworks & Software Standards
1 12 (5.91%) OpenAPI
1 12 (5.91%) RESTful
1 12 (5.91%) Swagger
2 5 (2.46%) Kafka
2 5 (2.46%) REST
2 5 (2.46%) Spring
3 3 (1.48%) Spring Boot
4 2 (0.99%) GeoJSON
4 2 (0.99%) RabbitMQ
4 2 (0.99%) XBRL
4 2 (0.99%) XML
5 1 (0.49%) Microsoft Graph
5 1 (0.49%) NumPy
5 1 (0.49%) Oracle Fusion
5 1 (0.49%) Pandas
5 1 (0.49%) PyTorch
5 1 (0.49%) scikit-learn
5 1 (0.49%) TensorFlow
Miscellaneous
1 37 (18.23%) Social Media
2 33 (16.26%) Cloud Native
3 19 (9.36%) Product Ownership
4 5 (2.46%) AI Agents
4 5 (2.46%) Blog
4 5 (2.46%) Onboarding
5 4 (1.97%) Management Information System
5 4 (1.97%) Self-Motivation
6 2 (0.99%) Data Centre
6 2 (0.99%) Legacy Systems
7 1 (0.49%) Analytical Mindset
7 1 (0.49%) CMDB
7 1 (0.49%) Life Science
7 1 (0.49%) Public Cloud
Operating Systems
1 1 (0.49%) Linux
1 1 (0.49%) Windows
Processes & Methodologies
1 129 (63.55%) Agile
2 73 (35.96%) User Research
3 68 (33.50%) AI
4 64 (31.53%) Roadmaps
5 60 (29.56%) Analytics
6 53 (26.11%) Mentoring
6 53 (26.11%) Product Roadmap
7 48 (23.65%) Workshop Facilitation
8 46 (22.66%) Customer Experience
8 46 (22.66%) Journey Map
8 46 (22.66%) User-Centered Design (UCD)
9 40 (19.70%) Continuous Improvement
10 39 (19.21%) Storytelling
11 38 (18.72%) Empathy Maps
11 38 (18.72%) Systems Thinking
12 37 (18.23%) DesignOps
12 37 (18.23%) Digital Customer Experience
12 37 (18.23%) Stakeholder Map
13 34 (16.75%) ITIL
14 32 (15.76%) User Experience
Programming Languages
1 12 (5.91%) SQL
2 7 (3.45%) Java
3 2 (0.99%) Bicep
4 1 (0.49%) PowerShell
4 1 (0.49%) Python
Qualifications
1 58 (28.57%) Security Cleared
2 52 (25.62%) SC Cleared
3 37 (18.23%) Degree
4 4 (1.97%) DV Cleared
5 3 (1.48%) DBS Check
5 3 (1.48%) ICAEW
6 2 (0.99%) ISEB
6 2 (0.99%) PMI Certification
6 2 (0.99%) PMP
7 1 (0.49%) Azure Certification
7 1 (0.49%) CCNA
7 1 (0.49%) CCNP
7 1 (0.49%) Cisco Certification
7 1 (0.49%) LPIC
7 1 (0.49%) MCSE
7 1 (0.49%) Microsoft Certification
7 1 (0.49%) RHCSA
7 1 (0.49%) VCAP
7 1 (0.49%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 47 (23.15%) Accessibility
2 8 (3.94%) GDPR
3 3 (1.48%) PMO
4 2 (0.99%) ISO 9001
4 2 (0.99%) ISO/IEC 27001
4 2 (0.99%) ISO/IEC 42001
4 2 (0.99%) NCSC
4 2 (0.99%) QA
5 1 (0.49%) Actionable Recommendations
5 1 (0.49%) SLA
5 1 (0.49%) WCAG
System Software
1 5 (2.46%) Docker
2 2 (0.99%) VMware Infrastructure
3 1 (0.49%) vSphere
Systems Management
1 5 (2.46%) Kubernetes
1 5 (2.46%) Terraform
2 1 (0.49%) SysTrack
Vendors
1 38 (18.72%) Adobe
2 36 (17.73%) Microsoft
3 14 (6.90%) Google
4 11 (5.42%) OpenAI
5 8 (3.94%) ServiceNow
6 4 (1.97%) Freshdesk
7 2 (0.99%) BMC
7 2 (0.99%) Databricks
7 2 (0.99%) Progress
7 2 (0.99%) VMware
8 1 (0.49%) Cisco
8 1 (0.49%) Cognizant
8 1 (0.49%) Nexthink
8 1 (0.49%) Oracle