Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 11 September 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Sep 2026
Same period 2025 Same period 2024
Rank 249 364 382
Rank change year-on-year +115 +18 -81
Permanent jobs citing Service Design 228 62 117
As % of all permanent jobs with remote/hybrid work options 0.95% 0.38% 0.50%
As % of the Processes & Methodologies category 1.16% 0.41% 0.57%
Number of salaries quoted 148 49 75
10th Percentile £43,930 £47,500 £48,073
25th Percentile £45,000 £51,250 £50,000
Median annual salary (50th Percentile) £63,076 £57,528 £57,965
Median % change year-on-year +9.64% -0.75% +0.81%
75th Percentile £75,000 £70,000 £62,500
90th Percentile £85,750 £89,000 £73,750
UK median annual salary £64,187 £60,000 £58,800
% change year-on-year +6.98% +2.04% -5.92%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 19,633 15,114 20,558
As % of all permanent jobs with a WFH option 81.88% 93.04% 87.64%
Number of salaries quoted 14,127 8,686 12,990
10th Percentile £34,000 £29,750 £35,250
25th Percentile £44,750 £40,250 £45,000
Median annual salary (50th Percentile) £60,000 £60,000 £60,000
Median % change year-on-year - - -4.00%
75th Percentile £80,000 £78,750 £80,000
90th Percentile £100,000 £100,000 £100,000
UK median annual salary £60,000 £55,000 £57,500
% change year-on-year +9.09% -4.35% -4.17%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 11 September 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (1.75%) Camunda
2 3 (1.32%) SharePoint
3 1 (0.44%) Apache Spark
3 1 (0.44%) CMS
3 1 (0.44%) Confluence
3 1 (0.44%) WordPress
Applications
1 7 (3.07%) Microsoft Office
2 4 (1.75%) Microsoft Excel
3 2 (0.88%) InDesign
3 2 (0.88%) Microsoft PowerPoint
4 1 (0.44%) Adobe XD
4 1 (0.44%) Chatbot
4 1 (0.44%) Elementor
4 1 (0.44%) Photoshop
4 1 (0.44%) Trello
4 1 (0.44%) UserZoom
Cloud Services
1 49 (21.49%) Azure
2 46 (20.18%) AWS
3 32 (14.04%) GCP
4 24 (10.53%) SaaS
5 17 (7.46%) Power Platform
6 13 (5.70%) Google Analytics
7 11 (4.82%) dbt
8 10 (4.39%) Adobe Analytics
9 8 (3.51%) Serverless
10 6 (2.63%) PaaS
11 5 (2.19%) Google Workspace
12 4 (1.75%) Microsoft 365
13 3 (1.32%) Azure Service Bus
13 3 (1.32%) GitHub
13 3 (1.32%) Microsoft Copilot
14 2 (0.88%) Azure Key Vault
14 2 (0.88%) Azure Monitor
14 2 (0.88%) GitHub Copilot
14 2 (0.88%) Microsoft Purview
14 2 (0.88%) Miro
Communications & Networking
1 10 (4.39%) Broadband
Database & Business Intelligence
1 17 (7.46%) Power BI
2 4 (1.75%) Metadata
2 4 (1.75%) PostgreSQL
2 4 (1.75%) Relational Database
3 2 (0.88%) Azure SQL Database
3 2 (0.88%) Geospatial Data
3 2 (0.88%) Metadata Repository
4 1 (0.44%) Big Data
4 1 (0.44%) MySQL
4 1 (0.44%) Redis
Development Applications
1 3 (1.32%) JIRA
2 1 (0.44%) Git
General
1 105 (46.05%) Social Skills
2 94 (41.23%) Public Sector
3 78 (34.21%) Finance
4 72 (31.58%) Law
5 68 (29.82%) Inclusion and Diversity
6 41 (17.98%) Analytical Skills
7 39 (17.11%) Presentation Skills
8 17 (7.46%) Retail
9 15 (6.58%) Legal
10 14 (6.14%) Back Office
10 14 (6.14%) Banking
10 14 (6.14%) Financial Institution
10 14 (6.14%) Games
11 9 (3.95%) Influencing Skills
12 6 (2.63%) Telecoms
13 5 (2.19%) Local Government
14 4 (1.75%) French Language
14 4 (1.75%) Marketing
14 4 (1.75%) Organisational Skills
14 4 (1.75%) Social Housing
Job Titles
1 68 (29.82%) Senior
2 49 (21.49%) Architect
3 38 (16.67%) Analyst
4 29 (12.72%) Delivery Manager
4 29 (12.72%) Senior Manager
5 28 (12.28%) Service Manager
6 26 (11.40%) Solutions Architect
7 24 (10.53%) Agile Delivery Manager
8 22 (9.65%) IT Manager
8 22 (9.65%) IT Services Manager
9 21 (9.21%) Designer
10 19 (8.33%) Senior Analyst
10 19 (8.33%) Senior Delivery Manager
11 18 (7.89%) Lead
11 18 (7.89%) Senior Agile Delivery Manager
12 16 (7.02%) ITSM Analyst
12 16 (7.02%) Process Analyst
12 16 (7.02%) Service Designer
12 16 (7.02%) Support Analyst
13 15 (6.58%) Service Design Manager
Libraries, Frameworks & Software Standards
1 16 (7.02%) OpenAPI
1 16 (7.02%) RESTful
1 16 (7.02%) Swagger
2 7 (3.07%) Kafka
2 7 (3.07%) REST
2 7 (3.07%) Spring
2 7 (3.07%) Terraform
3 4 (1.75%) RabbitMQ
4 3 (1.32%) Spring Boot
5 2 (0.88%) GeoJSON
5 2 (0.88%) XBRL
5 2 (0.88%) XML
6 1 (0.44%) Akka
6 1 (0.44%) CSS
6 1 (0.44%) HTML
6 1 (0.44%) Loki
6 1 (0.44%) NumPy
6 1 (0.44%) Pandas
6 1 (0.44%) Play Framework
6 1 (0.44%) scikit-learn
Miscellaneous
1 40 (17.54%) Cloud Native
2 27 (11.84%) Product Ownership
3 22 (9.65%) Management Information System
4 11 (4.82%) Social Media
5 8 (3.51%) AI Agents
6 7 (3.07%) Blog
6 7 (3.07%) Onboarding
7 4 (1.75%) Self-Motivation
8 3 (1.32%) Data Centre
8 3 (1.32%) Enterprise Cloud
9 2 (0.88%) Legacy Systems
9 2 (0.88%) Virtual Team
10 1 (0.44%) Analytical Mindset
10 1 (0.44%) CMDB
10 1 (0.44%) Distributed Systems
10 1 (0.44%) Housing Association
10 1 (0.44%) Life Science
10 1 (0.44%) Mobile App
10 1 (0.44%) Private Cloud
10 1 (0.44%) Public Cloud
Operating Systems
1 1 (0.44%) AIX
1 1 (0.44%) Linux
1 1 (0.44%) Solaris
1 1 (0.44%) Windows
Processes & Methodologies
1 116 (50.88%) Agile
2 67 (29.39%) Continuous Improvement
3 62 (27.19%) Mentoring
4 57 (25.00%) ITIL
5 55 (24.12%) User Research
6 52 (22.81%) AI
6 52 (22.81%) User Experience
7 50 (21.93%) Service Management
8 47 (20.61%) Project Delivery
9 45 (19.74%) Stakeholder Engagement
10 44 (19.30%) Decision-Making
10 44 (19.30%) Roadmaps
11 37 (16.23%) Community of Practice
12 36 (15.79%) Analytics
12 36 (15.79%) Prototyping
13 34 (14.91%) Coaching
13 34 (14.91%) Collaborative Working
13 34 (14.91%) Problem-Solving
13 34 (14.91%) Scrum
14 33 (14.47%) Technology Strategy
Programming Languages
1 13 (5.70%) SQL
2 7 (3.07%) Java
3 2 (0.88%) Bicep
4 1 (0.44%) JavaScript
4 1 (0.44%) PowerShell
4 1 (0.44%) Python
Qualifications
1 71 (31.14%) Security Cleared
2 64 (28.07%) SC Cleared
3 61 (26.75%) Degree
4 7 (3.07%) DV Cleared
5 4 (1.75%) DBS Check
5 4 (1.75%) ISEB
5 4 (1.75%) PMI Certification
5 4 (1.75%) PMP
6 3 (1.32%) Azure Certification
6 3 (1.32%) ICAEW
7 2 (0.88%) AWS Certification
7 2 (0.88%) BPSS Clearance
7 2 (0.88%) Computer Science Degree
7 2 (0.88%) TOGAF Certification
8 1 (0.44%) Cisco Certification
8 1 (0.44%) ITIL Certification
8 1 (0.44%) LPIC
8 1 (0.44%) Microsoft Certification
8 1 (0.44%) RHCSA
8 1 (0.44%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 26 (11.40%) Accessibility
2 12 (5.26%) GDPR
3 4 (1.75%) ISO 9001
3 4 (1.75%) ISO/IEC 27001
3 4 (1.75%) ISO/IEC 42001
4 3 (1.32%) PMO
4 3 (1.32%) QA
4 3 (1.32%) WCAG
5 2 (0.88%) COBIT
5 2 (0.88%) ISO/IEC 20000
5 2 (0.88%) NCSC
6 1 (0.44%) Data Quality
6 1 (0.44%) SLA
System Software
1 7 (3.07%) Docker
2 3 (1.32%) VMware Infrastructure
3 1 (0.44%) vSphere
Systems Management
1 8 (3.51%) Kubernetes
2 2 (0.88%) Grafana
3 1 (0.44%) Argo
3 1 (0.44%) Istio
3 1 (0.44%) Kibana
3 1 (0.44%) Kustomize
3 1 (0.44%) Prometheus
3 1 (0.44%) SysTrack
Vendors
1 40 (17.54%) Microsoft
2 19 (8.33%) Google
3 13 (5.70%) Adobe
4 11 (4.82%) OpenAI
5 8 (3.51%) ServiceNow
6 4 (1.75%) Freshdesk
7 3 (1.32%) Sage
7 3 (1.32%) VMware
8 2 (0.88%) BMC
8 2 (0.88%) Databricks
8 2 (0.88%) Progress
9 1 (0.44%) Cisco
9 1 (0.44%) Cognizant
9 1 (0.44%) Dell
9 1 (0.44%) Dynatrace
9 1 (0.44%) Nexthink
9 1 (0.44%) Red Hat
9 1 (0.44%) Veritas
9 1 (0.44%) YouTube