Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 13 March 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Mar 2026
Same period 2025 Same period 2024
Rank 255 352 402
Rank change year-on-year +97 +50 -75
Permanent jobs citing Service Design 131 56 157
As % of all permanent jobs with remote/hybrid work options 0.78% 0.40% 0.53%
As % of the Processes & Methodologies category 0.92% 0.42% 0.57%
Number of salaries quoted 75 41 101
10th Percentile £47,795 £42,200 £41,250
25th Percentile £51,250 £43,750 £51,500
Median annual salary (50th Percentile) £63,076 £59,430 £57,965
Median % change year-on-year +6.13% +2.53% +3.97%
75th Percentile £77,074 £73,886 £70,000
90th Percentile £80,000 £83,750 £87,500
UK median annual salary £68,500 £62,500 £60,000
% change year-on-year +9.60% +4.17% -

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,265 13,196 27,525
As % of all permanent jobs with a WFH option 85.18% 95.34% 92.09%
Number of salaries quoted 9,356 8,763 22,811
10th Percentile £31,250 £34,411 £34,000
25th Percentile £42,500 £46,250 £42,500
Median annual salary (50th Percentile) £60,000 £62,500 £57,500
Median % change year-on-year -4.00% +8.70% -8.00%
75th Percentile £80,000 £81,250 £75,772
90th Percentile £100,000 £102,700 £95,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -11.41%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 13 March 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (3.05%) Confluence
2 2 (1.53%) CMS
3 1 (0.76%) Camunda
3 1 (0.76%) Microsoft Exchange
3 1 (0.76%) SAS
Applications
1 18 (13.74%) Adobe XD
2 2 (1.53%) Microsoft Office
Cloud Services
1 29 (22.14%) Adobe Analytics
2 22 (16.79%) Figma
3 20 (15.27%) Miro
4 16 (12.21%) AWS
5 15 (11.45%) GCP
6 13 (9.92%) Azure
6 13 (9.92%) SaaS
7 10 (7.63%) Microsoft 365
8 2 (1.53%) Microsoft Copilot
8 2 (1.53%) Power Platform
8 2 (1.53%) Slack
9 1 (0.76%) Azure Key Vault
9 1 (0.76%) Entra ID
Communications & Networking
1 29 (22.14%) Broadband
Database & Business Intelligence
1 4 (3.05%) NoSQL
1 4 (3.05%) PostgreSQL
2 2 (1.53%) Power BI
3 1 (0.76%) Apache Hive
3 1 (0.76%) Big Data
3 1 (0.76%) Impala
3 1 (0.76%) Metadata
3 1 (0.76%) Relational Database
Development Applications
1 11 (8.40%) Axure RP
1 11 (8.40%) Balsamiq
2 5 (3.82%) JIRA
3 4 (3.05%) Git
General
1 38 (29.01%) Inclusion and Diversity
2 37 (28.24%) Public Sector
3 33 (25.19%) Law
4 30 (22.90%) Finance
4 30 (22.90%) Social Skills
5 29 (22.14%) Games
6 11 (8.40%) Financial Institution
7 10 (7.63%) Retail
8 9 (6.87%) Banking
8 9 (6.87%) Presentation Skills
9 7 (5.34%) Back Office
9 7 (5.34%) Digital Health
10 6 (4.58%) Influencing Skills
11 5 (3.82%) Analytical Skills
12 2 (1.53%) Legal
12 2 (1.53%) Military
Job Titles
1 48 (36.64%) Lead
2 45 (34.35%) Designer
3 36 (27.48%) Service Designer
4 25 (19.08%) Lead Designer
5 19 (14.50%) Lead Service Designer
6 18 (13.74%) Senior
7 14 (10.69%) Digital Designer
8 12 (9.16%) User Researcher
9 11 (8.40%) Delivery Manager
10 9 (6.87%) Agile Delivery Manager
10 9 (6.87%) Analyst
10 9 (6.87%) Architect
11 8 (6.11%) Digital Service Designer
12 7 (5.34%) Solutions Architect
13 6 (4.58%) Senior Manager
13 6 (4.58%) Senior User Researcher
14 5 (3.82%) Business Analyst
14 5 (3.82%) Senior Agile Delivery Manager
14 5 (3.82%) Senior Delivery Manager
15 4 (3.05%) Service Analyst
Libraries, Frameworks & Software Standards
1 7 (5.34%) OpenAPI
1 7 (5.34%) RESTful
1 7 (5.34%) Swagger
2 4 (3.05%) Oracle Fusion
3 2 (1.53%) CSS
3 2 (1.53%) HTML
4 1 (0.76%) Kafka
4 1 (0.76%) RabbitMQ
4 1 (0.76%) REST
4 1 (0.76%) Spring
Miscellaneous
1 29 (22.14%) Social Media
2 28 (21.37%) Product Ownership
3 10 (7.63%) Cloud Native
4 4 (3.05%) Algorithms
4 4 (3.05%) Blog
4 4 (3.05%) Self-Motivation
5 3 (2.29%) CMDB
6 2 (1.53%) NHS
7 1 (0.76%) AI Agents
7 1 (0.76%) Management Information System
7 1 (0.76%) Onboarding
7 1 (0.76%) Public Cloud
Operating Systems
1 2 (1.53%) Windows
2 1 (0.76%) Linux
2 1 (0.76%) Windows Server
Processes & Methodologies
1 82 (62.60%) Agile
2 66 (50.38%) User Research
3 59 (45.04%) User-Centered Design (UCD)
4 44 (33.59%) Analytics
4 44 (33.59%) Roadmaps
5 41 (31.30%) Journey Map
6 40 (30.53%) Customer Experience
7 37 (28.24%) Workshop Facilitation
8 36 (27.48%) Product Roadmap
9 35 (26.72%) User Experience
10 34 (25.95%) AI
11 30 (22.90%) Empathy Maps
11 30 (22.90%) Stakeholder Map
12 29 (22.14%) DesignOps
12 29 (22.14%) Digital Customer Experience
12 29 (22.14%) Storytelling
12 29 (22.14%) Systems Thinking
13 28 (21.37%) Community of Practice
14 26 (19.85%) Technology Strategy
15 25 (19.08%) Mentoring
Programming Languages
1 5 (3.82%) Java
1 5 (3.82%) SQL
2 4 (3.05%) Go
2 4 (3.05%) Python
3 1 (0.76%) PowerShell
Qualifications
1 34 (25.95%) Degree
1 34 (25.95%) Security Cleared
2 32 (24.43%) SC Cleared
3 2 (1.53%) DV Cleared
4 1 (0.76%) Azure Certification
4 1 (0.76%) BPSS Clearance
4 1 (0.76%) CCNA
4 1 (0.76%) CCNP
4 1 (0.76%) Cisco Certification
4 1 (0.76%) ISEB
4 1 (0.76%) ITIL Foundation Certificate
4 1 (0.76%) LPIC
4 1 (0.76%) MCSE
4 1 (0.76%) Microsoft Certification
4 1 (0.76%) PMI Certification
4 1 (0.76%) PMP
4 1 (0.76%) RHCSA
4 1 (0.76%) VCAP
4 1 (0.76%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 68 (51.91%) Accessibility
2 12 (9.16%) WCAG
3 7 (5.34%) Actionable Recommendations
4 6 (4.58%) QA
5 3 (2.29%) COBIT
6 1 (0.76%) GDPR
6 1 (0.76%) PMO
System Software
1 1 (0.76%) Active Directory
1 1 (0.76%) Docker
1 1 (0.76%) Virtual Desktop
1 1 (0.76%) VMware Infrastructure
1 1 (0.76%) vSphere
Systems Management
1 5 (3.82%) Kubernetes
2 3 (2.29%) Terraform
3 1 (0.76%) Microsoft Intune
3 1 (0.76%) SCCM
Vendors
1 47 (35.88%) Adobe
2 7 (5.34%) Oracle
3 6 (4.58%) Microsoft
4 3 (2.29%) SAP
4 3 (2.29%) Workday
5 2 (1.53%) ServiceNow
6 1 (0.76%) Cisco
6 1 (0.76%) Cloudera
6 1 (0.76%) HP
6 1 (0.76%) Informatica
6 1 (0.76%) VMware