Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 12 July 2026, with comparisons to the same periods in the previous two years.

6 months to
12 Jul 2026
Same period 2025 Same period 2024
Rank 258 381 415
Rank change year-on-year +123 +34 -67
Permanent jobs citing Service Design 201 56 156
As % of all permanent jobs with remote/hybrid work options 0.94% 0.34% 0.49%
As % of the Processes & Methodologies category 1.14% 0.36% 0.55%
Number of salaries quoted 130 41 94
10th Percentile £44,972 £47,500 £41,250
25th Percentile £49,916 £52,000 £50,000
Median annual salary (50th Percentile) £63,076 £60,000 £57,965
Median % change year-on-year +5.13% +3.51% -10.82%
75th Percentile £75,000 £73,886 £62,200
90th Percentile £80,375 £110,000 £73,750
UK median annual salary £65,000 £60,000 £58,800
% change year-on-year +8.33% +2.04% -9.54%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 17,688 15,434 28,381
As % of all permanent jobs with a WFH option 82.75% 93.34% 88.85%
Number of salaries quoted 12,944 9,142 21,602
10th Percentile £35,000 £29,913 £33,750
25th Percentile £45,000 £41,250 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £57,500
Median % change year-on-year - +4.35% -8.00%
75th Percentile £80,000 £78,750 £75,772
90th Percentile £100,000 £102,500 £95,000
UK median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -8.71%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 12 July 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.49%) SharePoint
2 2 (1.00%) Camunda
3 1 (0.50%) Apache Spark
3 1 (0.50%) Confluence
Applications
1 5 (2.49%) Microsoft Office
2 4 (1.99%) Microsoft Excel
3 2 (1.00%) Microsoft PowerPoint
4 1 (0.50%) Adobe XD
4 1 (0.50%) Chatbot
4 1 (0.50%) Photoshop
4 1 (0.50%) Trello
Cloud Services
1 40 (19.90%) Azure
2 38 (18.91%) Adobe Analytics
2 38 (18.91%) AWS
3 29 (14.43%) GCP
4 18 (8.96%) SaaS
5 14 (6.97%) Power Platform
6 11 (5.47%) dbt
6 11 (5.47%) Google Analytics
7 6 (2.99%) PaaS
7 6 (2.99%) Serverless
8 5 (2.49%) Microsoft 365
9 4 (1.99%) Microsoft Copilot
10 3 (1.49%) Azure Service Bus
11 2 (1.00%) Azure Key Vault
11 2 (1.00%) Azure Logic Apps
11 2 (1.00%) Azure Monitor
11 2 (1.00%) Google Workspace
11 2 (1.00%) Microsoft Purview
11 2 (1.00%) Miro
12 1 (0.50%) Power Automate
Communications & Networking
1 38 (18.91%) Broadband
Database & Business Intelligence
1 14 (6.97%) Power BI
2 5 (2.49%) Metadata
2 5 (2.49%) PostgreSQL
3 4 (1.99%) Relational Database
4 2 (1.00%) Azure SQL Database
4 2 (1.00%) Geospatial Data
4 2 (1.00%) Metadata Repository
5 1 (0.50%) Big Data
Development Applications
1 4 (1.99%) JIRA
2 1 (0.50%) Git
General
1 70 (34.83%) Public Sector
2 66 (32.84%) Social Skills
3 53 (26.37%) Inclusion and Diversity
4 46 (22.89%) Law
5 45 (22.39%) Finance
6 42 (20.90%) Games
7 24 (11.94%) Analytical Skills
8 20 (9.95%) Presentation Skills
9 12 (5.97%) Retail
10 10 (4.98%) Banking
11 9 (4.48%) Back Office
11 9 (4.48%) Financial Institution
12 8 (3.98%) Legal
13 6 (2.99%) Telecoms
14 4 (1.99%) Influencing Skills
15 3 (1.49%) Local Government
15 3 (1.49%) Organisational Skills
15 3 (1.49%) Social Science
16 2 (1.00%) Social Housing
17 1 (0.50%) Documentation Skills
Job Titles
1 41 (20.40%) Senior
2 40 (19.90%) Architect
2 40 (19.90%) Lead
3 27 (13.43%) Delivery Manager
3 27 (13.43%) Designer
4 25 (12.44%) Service Manager
5 24 (11.94%) Senior Manager
6 20 (9.95%) Agile Delivery Manager
6 20 (9.95%) Analyst
6 20 (9.95%) IT Manager
6 20 (9.95%) IT Services Manager
7 19 (9.45%) Service Designer
7 19 (9.45%) Solutions Architect
8 17 (8.46%) Digital Designer
9 16 (7.96%) Senior Delivery Manager
10 15 (7.46%) Senior Agile Delivery Manager
11 14 (6.97%) Technical Architect
12 13 (6.47%) Lead Designer
12 13 (6.47%) Service Design Manager
13 11 (5.47%) User Researcher
Libraries, Frameworks & Software Standards
1 11 (5.47%) OpenAPI
1 11 (5.47%) RESTful
1 11 (5.47%) Swagger
2 5 (2.49%) Kafka
2 5 (2.49%) REST
2 5 (2.49%) Spring
3 3 (1.49%) Spring Boot
4 2 (1.00%) GeoJSON
4 2 (1.00%) RabbitMQ
4 2 (1.00%) XBRL
4 2 (1.00%) XML
5 1 (0.50%) Microsoft Graph
5 1 (0.50%) NumPy
5 1 (0.50%) Oracle Fusion
5 1 (0.50%) Pandas
5 1 (0.50%) PyTorch
5 1 (0.50%) scikit-learn
5 1 (0.50%) TensorFlow
Miscellaneous
1 38 (18.91%) Social Media
2 33 (16.42%) Cloud Native
3 19 (9.45%) Product Ownership
4 5 (2.49%) AI Agents
4 5 (2.49%) Blog
4 5 (2.49%) Onboarding
5 4 (1.99%) Management Information System
5 4 (1.99%) Self-Motivation
6 2 (1.00%) Data Centre
6 2 (1.00%) Legacy Systems
7 1 (0.50%) Analytical Mindset
7 1 (0.50%) CMDB
7 1 (0.50%) Life Science
7 1 (0.50%) Public Cloud
Operating Systems
1 1 (0.50%) Linux
1 1 (0.50%) Windows
Processes & Methodologies
1 129 (64.18%) Agile
2 73 (36.32%) User Research
3 69 (34.33%) AI
4 65 (32.34%) Roadmaps
5 60 (29.85%) Analytics
6 53 (26.37%) Product Roadmap
7 52 (25.87%) Mentoring
8 48 (23.88%) Workshop Facilitation
9 47 (23.38%) Customer Experience
9 47 (23.38%) Journey Map
9 47 (23.38%) User-Centered Design (UCD)
10 39 (19.40%) Empathy Maps
10 39 (19.40%) Storytelling
11 38 (18.91%) DesignOps
11 38 (18.91%) Digital Customer Experience
11 38 (18.91%) Stakeholder Map
11 38 (18.91%) Systems Thinking
12 37 (18.41%) Continuous Improvement
13 34 (16.92%) ITIL
14 32 (15.92%) User Experience
Programming Languages
1 12 (5.97%) SQL
2 7 (3.48%) Java
3 2 (1.00%) Bicep
4 1 (0.50%) PowerShell
4 1 (0.50%) Python
Qualifications
1 57 (28.36%) Security Cleared
2 51 (25.37%) SC Cleared
3 36 (17.91%) Degree
4 4 (1.99%) DV Cleared
5 3 (1.49%) DBS Check
5 3 (1.49%) ICAEW
6 1 (0.50%) Azure Certification
6 1 (0.50%) CCNA
6 1 (0.50%) CCNP
6 1 (0.50%) Cisco Certification
6 1 (0.50%) ISEB
6 1 (0.50%) LPIC
6 1 (0.50%) MCSE
6 1 (0.50%) Microsoft Certification
6 1 (0.50%) PMI Certification
6 1 (0.50%) PMP
6 1 (0.50%) RHCSA
6 1 (0.50%) VCAP
6 1 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 49 (24.38%) Accessibility
2 7 (3.48%) GDPR
3 2 (1.00%) ISO 9001
3 2 (1.00%) ISO/IEC 27001
3 2 (1.00%) ISO/IEC 42001
3 2 (1.00%) NCSC
3 2 (1.00%) PMO
3 2 (1.00%) QA
4 1 (0.50%) Actionable Recommendations
4 1 (0.50%) SLA
4 1 (0.50%) WCAG
System Software
1 5 (2.49%) Docker
2 2 (1.00%) VMware Infrastructure
3 1 (0.50%) vSphere
Systems Management
1 5 (2.49%) Kubernetes
1 5 (2.49%) Terraform
2 1 (0.50%) SysTrack
Vendors
1 39 (19.40%) Adobe
2 36 (17.91%) Microsoft
3 14 (6.97%) Google
4 11 (5.47%) OpenAI
5 8 (3.98%) ServiceNow
6 4 (1.99%) Freshdesk
7 2 (1.00%) BMC
7 2 (1.00%) Databricks
7 2 (1.00%) Progress
7 2 (1.00%) VMware
8 1 (0.50%) Cisco
8 1 (0.50%) Cognizant
8 1 (0.50%) Nexthink
8 1 (0.50%) Oracle