Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 2 September 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Sep 2026
Same period 2025 Same period 2024
Rank 246 360 377
Rank change year-on-year +114 +17 -69
Permanent jobs citing Service Design 223 65 126
As % of all permanent jobs with remote/hybrid work options 0.95% 0.40% 0.52%
As % of the Processes & Methodologies category 1.16% 0.43% 0.59%
Number of salaries quoted 144 50 85
10th Percentile £43,930 £47,125 £47,165
25th Percentile £45,000 £49,375 £50,000
Median annual salary (50th Percentile) £62,500 £57,500 £57,965
Median % change year-on-year +8.70% -0.80% +0.81%
75th Percentile £75,000 £71,938 £62,200
90th Percentile £84,625 £110,000 £73,750
UK median annual salary £65,000 £60,000 £58,800
% change year-on-year +8.33% +2.04% -3.80%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 19,145 15,240 21,286
As % of all permanent jobs with a WFH option 81.96% 92.98% 87.58%
Number of salaries quoted 13,809 8,865 14,207
10th Percentile £35,000 £29,750 £35,000
25th Percentile £44,972 £40,750 £44,541
Median annual salary (50th Percentile) £60,000 £59,000 £60,000
Median % change year-on-year +1.69% -1.67% -4.00%
75th Percentile £80,000 £77,500 £79,225
90th Percentile £100,000 £100,000 £100,000
UK median annual salary £60,000 £55,000 £56,075
% change year-on-year +9.09% -1.92% -6.54%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 2 September 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (1.79%) Camunda
2 3 (1.35%) SharePoint
3 1 (0.45%) Apache Spark
3 1 (0.45%) CMS
3 1 (0.45%) WordPress
Applications
1 6 (2.69%) Microsoft Office
2 4 (1.79%) Microsoft Excel
3 2 (0.90%) InDesign
3 2 (0.90%) Microsoft PowerPoint
4 1 (0.45%) Adobe XD
4 1 (0.45%) Chatbot
4 1 (0.45%) Elementor
4 1 (0.45%) Photoshop
4 1 (0.45%) Trello
4 1 (0.45%) UserZoom
Cloud Services
1 48 (21.52%) Azure
2 44 (19.73%) AWS
3 31 (13.90%) GCP
4 21 (9.42%) SaaS
5 19 (8.52%) Adobe Analytics
6 17 (7.62%) Power Platform
7 13 (5.83%) Google Analytics
8 11 (4.93%) dbt
9 8 (3.59%) Serverless
10 6 (2.69%) PaaS
11 4 (1.79%) Google Workspace
11 4 (1.79%) Microsoft 365
12 3 (1.35%) Azure Service Bus
12 3 (1.35%) Microsoft Copilot
13 2 (0.90%) Azure Key Vault
13 2 (0.90%) Azure Monitor
13 2 (0.90%) Figma
13 2 (0.90%) GitHub Copilot
13 2 (0.90%) Microsoft Purview
13 2 (0.90%) Miro
Communications & Networking
1 19 (8.52%) Broadband
Database & Business Intelligence
1 17 (7.62%) Power BI
2 4 (1.79%) Metadata
2 4 (1.79%) PostgreSQL
3 3 (1.35%) Relational Database
4 2 (0.90%) Azure SQL Database
4 2 (0.90%) Geospatial Data
4 2 (0.90%) Metadata Repository
5 1 (0.45%) Big Data
Development Applications
1 2 (0.90%) JIRA
2 1 (0.45%) Git
General
1 99 (44.39%) Social Skills
2 89 (39.91%) Public Sector
3 72 (32.29%) Finance
4 69 (30.94%) Law
5 61 (27.35%) Inclusion and Diversity
6 40 (17.94%) Analytical Skills
7 38 (17.04%) Presentation Skills
8 23 (10.31%) Games
9 15 (6.73%) Retail
10 14 (6.28%) Legal
11 12 (5.38%) Back Office
11 12 (5.38%) Banking
11 12 (5.38%) Financial Institution
12 7 (3.14%) Influencing Skills
13 6 (2.69%) Telecoms
14 5 (2.24%) Local Government
15 4 (1.79%) Marketing
15 4 (1.79%) Organisational Skills
15 4 (1.79%) Social Housing
16 3 (1.35%) Social Science
Job Titles
1 64 (28.70%) Senior
2 46 (20.63%) Architect
3 38 (17.04%) Analyst
4 29 (13.00%) Senior Manager
5 28 (12.56%) Delivery Manager
6 27 (12.11%) Service Manager
7 26 (11.66%) Lead
8 24 (10.76%) Solutions Architect
9 23 (10.31%) Agile Delivery Manager
9 23 (10.31%) Designer
10 22 (9.87%) IT Manager
10 22 (9.87%) IT Services Manager
11 19 (8.52%) Senior Analyst
11 19 (8.52%) Senior Delivery Manager
12 18 (8.07%) Senior Agile Delivery Manager
13 17 (7.62%) Service Designer
14 16 (7.17%) ITSM Analyst
14 16 (7.17%) Process Analyst
14 16 (7.17%) Support Analyst
15 14 (6.28%) Technical Architect
Libraries, Frameworks & Software Standards
1 14 (6.28%) OpenAPI
1 14 (6.28%) RESTful
1 14 (6.28%) Swagger
2 7 (3.14%) Kafka
2 7 (3.14%) REST
2 7 (3.14%) Spring
2 7 (3.14%) Terraform
3 4 (1.79%) RabbitMQ
4 3 (1.35%) Spring Boot
5 2 (0.90%) GeoJSON
5 2 (0.90%) XBRL
5 2 (0.90%) XML
6 1 (0.45%) CSS
6 1 (0.45%) HTML
6 1 (0.45%) Loki
6 1 (0.45%) Microsoft Graph
6 1 (0.45%) NumPy
6 1 (0.45%) Pandas
6 1 (0.45%) scikit-learn
6 1 (0.45%) TensorFlow
Miscellaneous
1 38 (17.04%) Cloud Native
2 23 (10.31%) Product Ownership
3 21 (9.42%) Management Information System
4 20 (8.97%) Social Media
5 8 (3.59%) AI Agents
6 7 (3.14%) Blog
7 6 (2.69%) Onboarding
8 4 (1.79%) Self-Motivation
9 2 (0.90%) Data Centre
9 2 (0.90%) Enterprise Cloud
9 2 (0.90%) Legacy Systems
10 1 (0.45%) Analytical Mindset
10 1 (0.45%) CMDB
10 1 (0.45%) Life Science
10 1 (0.45%) Mobile App
10 1 (0.45%) Public Cloud
10 1 (0.45%) Virtual Team
Operating Systems
1 1 (0.45%) Linux
1 1 (0.45%) Windows
Processes & Methodologies
1 119 (53.36%) Agile
2 62 (27.80%) Continuous Improvement
2 62 (27.80%) User Research
3 61 (27.35%) Mentoring
4 56 (25.11%) AI
5 54 (24.22%) ITIL
6 50 (22.42%) Roadmaps
6 50 (22.42%) User Experience
7 47 (21.08%) Service Management
8 45 (20.18%) Analytics
8 45 (20.18%) Project Delivery
8 45 (20.18%) Stakeholder Engagement
9 41 (18.39%) Decision-Making
10 38 (17.04%) Product Roadmap
11 36 (16.14%) Community of Practice
12 35 (15.70%) Prototyping
13 33 (14.80%) Collaborative Working
13 33 (14.80%) Scrum
13 33 (14.80%) User-Centered Design (UCD)
14 32 (14.35%) Coaching
Programming Languages
1 12 (5.38%) SQL
2 7 (3.14%) Java
3 2 (0.90%) Bicep
4 1 (0.45%) JavaScript
4 1 (0.45%) PowerShell
4 1 (0.45%) Python
Qualifications
1 67 (30.04%) Security Cleared
2 61 (27.35%) SC Cleared
3 59 (26.46%) Degree
4 7 (3.14%) DV Cleared
5 4 (1.79%) ISEB
5 4 (1.79%) PMI Certification
5 4 (1.79%) PMP
6 3 (1.35%) Azure Certification
6 3 (1.35%) DBS Check
6 3 (1.35%) ICAEW
7 2 (0.90%) AWS Certification
7 2 (0.90%) BPSS Clearance
7 2 (0.90%) Computer Science Degree
7 2 (0.90%) TOGAF Certification
8 1 (0.45%) Cisco Certification
8 1 (0.45%) LPIC
8 1 (0.45%) Microsoft Certification
8 1 (0.45%) RHCSA
8 1 (0.45%) VCAP
8 1 (0.45%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 34 (15.25%) Accessibility
2 12 (5.38%) GDPR
3 4 (1.79%) ISO 9001
3 4 (1.79%) ISO/IEC 27001
3 4 (1.79%) ISO/IEC 42001
4 3 (1.35%) WCAG
5 2 (0.90%) COBIT
5 2 (0.90%) ISO/IEC 20000
5 2 (0.90%) NCSC
5 2 (0.90%) PMO
5 2 (0.90%) QA
6 1 (0.45%) Data Quality
6 1 (0.45%) SLA
System Software
1 7 (3.14%) Docker
2 2 (0.90%) VMware Infrastructure
3 1 (0.45%) vSphere
Systems Management
1 8 (3.59%) Kubernetes
2 1 (0.45%) Argo
2 1 (0.45%) Grafana
2 1 (0.45%) Istio
2 1 (0.45%) Kustomize
2 1 (0.45%) Prometheus
2 1 (0.45%) SysTrack
Vendors
1 38 (17.04%) Microsoft
2 22 (9.87%) Adobe
3 18 (8.07%) Google
4 11 (4.93%) OpenAI
5 7 (3.14%) ServiceNow
6 4 (1.79%) Freshdesk
7 2 (0.90%) BMC
7 2 (0.90%) Databricks
7 2 (0.90%) Progress
7 2 (0.90%) Sage
7 2 (0.90%) VMware
8 1 (0.45%) Cisco
8 1 (0.45%) Cognizant
8 1 (0.45%) Nexthink
8 1 (0.45%) Red Hat