Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 18 May 2026, with comparisons to the same periods in the previous two years.

6 months to
18 May 2026
Same period 2025 Same period 2024
Rank 216 403 439
Rank change year-on-year +187 +36 -102
Permanent jobs citing Service Design 185 36 149
As % of all permanent jobs with remote/hybrid work options 0.99% 0.24% 0.46%
As % of the Processes & Methodologies category 1.20% 0.25% 0.50%
Number of salaries quoted 119 29 83
10th Percentile £44,972 £51,500 £41,250
25th Percentile £50,859 £55,000 £48,894
Median annual salary (50th Percentile) £63,076 £70,000 £57,965
Median % change year-on-year -9.89% +20.76% -0.94%
75th Percentile £75,000 £73,886 £62,500
90th Percentile £80,000 £91,000 £73,750
UK median annual salary £65,000 £62,500 £58,800
% change year-on-year +4.00% +6.29% -2.00%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15,436 14,396 29,596
As % of all permanent jobs with a WFH option 82.67% 95.08% 90.90%
Number of salaries quoted 10,985 8,732 23,377
10th Percentile £34,000 £31,250 £33,750
25th Percentile £45,000 £43,750 £42,500
Median annual salary (50th Percentile) £60,100 £60,000 £57,500
Median % change year-on-year +0.17% +4.35% -8.00%
75th Percentile £80,000 £80,000 £75,000
90th Percentile £100,000 £105,000 £95,000
UK median annual salary £60,000 £59,000 £55,000
% change year-on-year +1.69% +7.27% -9.84%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 18 May 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.62%) Confluence
2 2 (1.08%) SharePoint
3 1 (0.54%) Apache Spark
3 1 (0.54%) Camunda
Applications
1 5 (2.70%) Adobe XD
2 1 (0.54%) Chatbot
2 1 (0.54%) Microsoft Excel
2 1 (0.54%) Trello
Cloud Services
1 39 (21.08%) Adobe Analytics
2 28 (15.14%) AWS
2 28 (15.14%) Azure
3 26 (14.05%) GCP
4 13 (7.03%) SaaS
5 11 (5.95%) Power Platform
6 8 (4.32%) Google Analytics
7 6 (3.24%) Miro
7 6 (3.24%) PaaS
7 6 (3.24%) Serverless
8 5 (2.70%) Figma
9 4 (2.16%) Microsoft 365
10 3 (1.62%) Microsoft Copilot
11 2 (1.08%) Microsoft Purview
11 2 (1.08%) Slack
12 1 (0.54%) Azure Data Factory
12 1 (0.54%) Power Automate
Communications & Networking
1 39 (21.08%) Broadband
Database & Business Intelligence
1 11 (5.95%) Power BI
2 5 (2.70%) Metadata
3 4 (2.16%) NoSQL
4 2 (1.08%) Metadata Repository
4 2 (1.08%) PostgreSQL
5 1 (0.54%) Big Data
5 1 (0.54%) Relational Database
Development Applications
1 5 (2.70%) Axure RP
1 5 (2.70%) Balsamiq
1 5 (2.70%) Git
1 5 (2.70%) JIRA
General
1 64 (34.59%) Public Sector
2 47 (25.41%) Law
3 46 (24.86%) Social Skills
4 40 (21.62%) Inclusion and Diversity
5 39 (21.08%) Finance
5 39 (21.08%) Games
6 20 (10.81%) Analytical Skills
7 18 (9.73%) Presentation Skills
8 11 (5.95%) Financial Institution
9 9 (4.86%) Retail
10 8 (4.32%) Banking
10 8 (4.32%) Legal
11 7 (3.78%) Back Office
12 6 (3.24%) Influencing Skills
13 3 (1.62%) Telecoms
14 2 (1.08%) Social Science
15 1 (0.54%) Documentation Skills
15 1 (0.54%) Organisational Skills
Job Titles
1 54 (29.19%) Lead
2 45 (24.32%) Designer
3 37 (20.00%) Senior
3 37 (20.00%) Service Designer
4 28 (15.14%) Lead Designer
5 24 (12.97%) Service Manager
6 21 (11.35%) Lead Service Designer
7 20 (10.81%) Delivery Manager
7 20 (10.81%) IT Manager
7 20 (10.81%) IT Services Manager
8 19 (10.27%) Architect
9 18 (9.73%) Digital Designer
10 16 (8.65%) Agile Delivery Manager
10 16 (8.65%) Analyst
10 16 (8.65%) Senior Manager
10 16 (8.65%) User Researcher
11 15 (8.11%) Solutions Architect
12 13 (7.03%) Service Design Manager
13 11 (5.95%) Digital Service Designer
14 8 (4.32%) Senior Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (3.78%) OpenAPI
1 7 (3.78%) RESTful
1 7 (3.78%) Swagger
2 2 (1.08%) XBRL
2 2 (1.08%) XML
3 1 (0.54%) Kafka
3 1 (0.54%) Microsoft Graph
3 1 (0.54%) NumPy
3 1 (0.54%) Oracle Fusion
3 1 (0.54%) Pandas
3 1 (0.54%) PyTorch
3 1 (0.54%) RabbitMQ
3 1 (0.54%) REST
3 1 (0.54%) scikit-learn
3 1 (0.54%) Spring
3 1 (0.54%) TensorFlow
Miscellaneous
1 39 (21.08%) Social Media
2 27 (14.59%) Product Ownership
3 25 (13.51%) Cloud Native
4 5 (2.70%) Blog
5 4 (2.16%) Algorithms
5 4 (2.16%) Onboarding
6 2 (1.08%) AI Agents
6 2 (1.08%) Self-Motivation
7 1 (0.54%) Analytical Mindset
7 1 (0.54%) Life Science
7 1 (0.54%) Public Cloud
Operating Systems
1 1 (0.54%) Linux
1 1 (0.54%) Windows
Processes & Methodologies
1 110 (59.46%) Agile
2 77 (41.62%) User Research
3 61 (32.97%) User-Centered Design (UCD)
4 59 (31.89%) Analytics
5 57 (30.81%) Roadmaps
6 55 (29.73%) Mentoring
7 50 (27.03%) Product Roadmap
8 48 (25.95%) Journey Map
9 46 (24.86%) AI
9 46 (24.86%) Customer Experience
10 43 (23.24%) Workshop Facilitation
11 40 (21.62%) Empathy Maps
11 40 (21.62%) Storytelling
12 39 (21.08%) DesignOps
12 39 (21.08%) Digital Customer Experience
12 39 (21.08%) Stakeholder Map
12 39 (21.08%) Systems Thinking
12 39 (21.08%) User Experience
13 36 (19.46%) Community of Practice
14 35 (18.92%) Technology Strategy
Programming Languages
1 12 (6.49%) SQL
2 5 (2.70%) Python
3 4 (2.16%) Go
4 3 (1.62%) Java
5 1 (0.54%) PowerShell
Qualifications
1 44 (23.78%) Security Cleared
2 38 (20.54%) SC Cleared
3 35 (18.92%) Degree
4 3 (1.62%) DV Cleared
5 2 (1.08%) ICAEW
6 1 (0.54%) Azure Certification
6 1 (0.54%) CCNA
6 1 (0.54%) CCNP
6 1 (0.54%) Cisco Certification
6 1 (0.54%) DBS Check
6 1 (0.54%) ISEB
6 1 (0.54%) LPIC
6 1 (0.54%) MCSE
6 1 (0.54%) Microsoft Certification
6 1 (0.54%) PMI Certification
6 1 (0.54%) PMP
6 1 (0.54%) RHCSA
6 1 (0.54%) VCAP
6 1 (0.54%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 62 (33.51%) Accessibility
2 7 (3.78%) Actionable Recommendations
3 5 (2.70%) WCAG
4 4 (2.16%) GDPR
4 4 (2.16%) QA
5 1 (0.54%) PMO
5 1 (0.54%) SLA
System Software
1 2 (1.08%) VMware Infrastructure
2 1 (0.54%) Docker
2 1 (0.54%) vSphere
Systems Management
1 5 (2.70%) Kubernetes
2 2 (1.08%) Terraform
3 1 (0.54%) SysTrack
Vendors
1 44 (23.78%) Adobe
2 14 (7.57%) Microsoft
3 9 (4.86%) Google
4 4 (2.16%) ServiceNow
5 3 (1.62%) Freshdesk
6 2 (1.08%) Databricks
6 2 (1.08%) VMware
7 1 (0.54%) BMC
7 1 (0.54%) Cisco
7 1 (0.54%) Cognizant
7 1 (0.54%) Nexthink
7 1 (0.54%) Oracle
7 1 (0.54%) Progress