Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 2 August 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Aug 2026
Same period 2025 Same period 2024
Rank 258 376 370
Rank change year-on-year +118 -6 -41
Permanent jobs citing Service Design 206 57 137
As % of all permanent jobs with remote/hybrid work options 0.93% 0.34% 0.54%
As % of the Processes & Methodologies category 1.11% 0.37% 0.62%
Number of salaries quoted 141 42 92
10th Percentile £44,447 £47,500 £46,854
25th Percentile £45,000 £52,000 £50,000
Median annual salary (50th Percentile) £62,500 £58,750 £57,965
Median % change year-on-year +6.38% +1.36% -3.39%
75th Percentile £75,000 £71,875 £62,200
90th Percentile £80,000 £110,000 £73,625
UK median annual salary £65,000 £60,000 £58,800
% change year-on-year +8.33% +2.04% -8.13%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 18,492 15,420 22,187
As % of all permanent jobs with a WFH option 83.05% 92.98% 87.70%
Number of salaries quoted 13,404 9,120 16,093
10th Percentile £35,000 £29,750 £35,000
25th Percentile £44,972 £41,000 £43,329
Median annual salary (50th Percentile) £60,000 £60,000 £58,500
Median % change year-on-year - +2.56% -6.40%
75th Percentile £80,000 £78,750 £77,500
90th Percentile £100,000 £101,250 £97,500
UK median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -8.33%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 2 August 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.46%) Camunda
1 3 (1.46%) SharePoint
2 1 (0.49%) Apache Spark
2 1 (0.49%) Confluence
Applications
1 6 (2.91%) Microsoft Office
2 4 (1.94%) Microsoft Excel
3 2 (0.97%) Microsoft PowerPoint
4 1 (0.49%) Adobe XD
4 1 (0.49%) Chatbot
4 1 (0.49%) InDesign
4 1 (0.49%) Photoshop
4 1 (0.49%) Trello
4 1 (0.49%) UserZoom
Cloud Services
1 46 (22.33%) Azure
2 42 (20.39%) AWS
3 31 (15.05%) GCP
4 28 (13.59%) Adobe Analytics
5 18 (8.74%) SaaS
6 17 (8.25%) Power Platform
7 13 (6.31%) Google Analytics
8 11 (5.34%) dbt
9 7 (3.40%) Serverless
10 6 (2.91%) PaaS
11 4 (1.94%) Microsoft 365
12 3 (1.46%) Azure Service Bus
12 3 (1.46%) Google Workspace
12 3 (1.46%) Microsoft Copilot
13 2 (0.97%) Azure Key Vault
13 2 (0.97%) Azure Logic Apps
13 2 (0.97%) Azure Monitor
13 2 (0.97%) Microsoft Purview
13 2 (0.97%) Miro
14 1 (0.49%) Contentsquare
Communications & Networking
1 28 (13.59%) Broadband
Database & Business Intelligence
1 17 (8.25%) Power BI
2 4 (1.94%) Metadata
2 4 (1.94%) Relational Database
3 3 (1.46%) PostgreSQL
4 2 (0.97%) Azure SQL Database
4 2 (0.97%) Geospatial Data
4 2 (0.97%) Metadata Repository
5 1 (0.49%) Big Data
Development Applications
1 3 (1.46%) JIRA
2 1 (0.49%) Git
General
1 82 (39.81%) Public Sector
2 80 (38.83%) Social Skills
3 58 (28.16%) Inclusion and Diversity
4 53 (25.73%) Finance
4 53 (25.73%) Law
5 32 (15.53%) Games
6 27 (13.11%) Analytical Skills
7 25 (12.14%) Presentation Skills
8 12 (5.83%) Legal
8 12 (5.83%) Retail
9 10 (4.85%) Banking
10 9 (4.37%) Back Office
10 9 (4.37%) Financial Institution
11 6 (2.91%) Telecoms
12 5 (2.43%) Influencing Skills
13 4 (1.94%) Local Government
13 4 (1.94%) Social Housing
14 3 (1.46%) Organisational Skills
14 3 (1.46%) Social Science
15 2 (0.97%) Marketing
Job Titles
1 47 (22.82%) Senior
2 41 (19.90%) Architect
3 32 (15.53%) Lead
4 30 (14.56%) Delivery Manager
5 29 (14.08%) Senior Manager
6 27 (13.11%) Service Manager
7 26 (12.62%) Analyst
8 24 (11.65%) Agile Delivery Manager
9 23 (11.17%) Designer
10 22 (10.68%) IT Manager
10 22 (10.68%) IT Services Manager
11 20 (9.71%) Solutions Architect
12 19 (9.22%) Senior Delivery Manager
13 18 (8.74%) Senior Agile Delivery Manager
14 16 (7.77%) Service Designer
15 14 (6.80%) Technical Architect
16 13 (6.31%) Service Design Manager
17 12 (5.83%) Digital Designer
18 11 (5.34%) Business Analyst
18 11 (5.34%) User Researcher
Libraries, Frameworks & Software Standards
1 11 (5.34%) OpenAPI
1 11 (5.34%) RESTful
1 11 (5.34%) Swagger
2 6 (2.91%) Kafka
2 6 (2.91%) REST
2 6 (2.91%) Spring
3 3 (1.46%) RabbitMQ
3 3 (1.46%) Spring Boot
4 2 (0.97%) GeoJSON
4 2 (0.97%) XBRL
4 2 (0.97%) XML
5 1 (0.49%) CSS
5 1 (0.49%) HTML
5 1 (0.49%) Microsoft Graph
5 1 (0.49%) NumPy
5 1 (0.49%) Pandas
5 1 (0.49%) PyTorch
5 1 (0.49%) scikit-learn
5 1 (0.49%) TensorFlow
Miscellaneous
1 37 (17.96%) Cloud Native
2 28 (13.59%) Social Media
3 20 (9.71%) Product Ownership
4 7 (3.40%) AI Agents
5 6 (2.91%) Management Information System
6 5 (2.43%) Onboarding
7 4 (1.94%) Blog
8 3 (1.46%) Self-Motivation
9 2 (0.97%) Data Centre
9 2 (0.97%) Legacy Systems
10 1 (0.49%) Analytical Mindset
10 1 (0.49%) CMDB
10 1 (0.49%) Enterprise Cloud
10 1 (0.49%) Life Science
10 1 (0.49%) Mobile App
10 1 (0.49%) Public Cloud
Operating Systems
1 1 (0.49%) Linux
1 1 (0.49%) Windows
Processes & Methodologies
1 126 (61.17%) Agile
2 69 (33.50%) User Research
3 62 (30.10%) AI
4 60 (29.13%) Mentoring
5 55 (26.70%) Roadmaps
6 53 (25.73%) Analytics
7 49 (23.79%) Continuous Improvement
8 44 (21.36%) Product Roadmap
9 42 (20.39%) Workshop Facilitation
10 39 (18.93%) ITIL
10 39 (18.93%) Journey Map
10 39 (18.93%) User-Centered Design (UCD)
11 36 (17.48%) Community of Practice
11 36 (17.48%) User Experience
12 35 (16.99%) Customer Experience
12 35 (16.99%) Prototyping
13 34 (16.50%) Scrum
14 33 (16.02%) Service Management
14 33 (16.02%) Technology Strategy
15 32 (15.53%) Coaching
Programming Languages
1 12 (5.83%) SQL
2 6 (2.91%) Java
3 2 (0.97%) Bicep
4 1 (0.49%) JavaScript
4 1 (0.49%) PowerShell
4 1 (0.49%) Python
Qualifications
1 64 (31.07%) Security Cleared
2 58 (28.16%) SC Cleared
3 44 (21.36%) Degree
4 6 (2.91%) DV Cleared
5 4 (1.94%) ISEB
5 4 (1.94%) PMI Certification
5 4 (1.94%) PMP
6 3 (1.46%) DBS Check
6 3 (1.46%) ICAEW
7 2 (0.97%) Azure Certification
8 1 (0.49%) BPSS Clearance
8 1 (0.49%) CCNA
8 1 (0.49%) CCNP
8 1 (0.49%) Cisco Certification
8 1 (0.49%) Computer Science Degree
8 1 (0.49%) LPIC
8 1 (0.49%) MCSE
8 1 (0.49%) Microsoft Certification
8 1 (0.49%) TOGAF Certification
8 1 (0.49%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 42 (20.39%) Accessibility
2 11 (5.34%) GDPR
3 3 (1.46%) ISO 9001
3 3 (1.46%) ISO/IEC 27001
3 3 (1.46%) ISO/IEC 42001
3 3 (1.46%) WCAG
4 2 (0.97%) COBIT
4 2 (0.97%) ISO/IEC 20000
4 2 (0.97%) NCSC
4 2 (0.97%) PMO
5 1 (0.49%) Actionable Recommendations
5 1 (0.49%) QA
5 1 (0.49%) SLA
System Software
1 6 (2.91%) Docker
2 2 (0.97%) VMware Infrastructure
3 1 (0.49%) vSphere
Systems Management
1 6 (2.91%) Kubernetes
1 6 (2.91%) Terraform
2 1 (0.49%) SysTrack
Vendors
1 37 (17.96%) Microsoft
2 30 (14.56%) Adobe
3 17 (8.25%) Google
4 11 (5.34%) OpenAI
5 6 (2.91%) ServiceNow
6 4 (1.94%) Freshdesk
7 2 (0.97%) BMC
7 2 (0.97%) Databricks
7 2 (0.97%) Progress
7 2 (0.97%) VMware
8 1 (0.49%) Cisco
8 1 (0.49%) Cognizant
8 1 (0.49%) Nexthink
8 1 (0.49%) Sage