Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 8 October 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Oct 2026
Same period 2025 Same period 2024
Rank 236 347 376
Rank change year-on-year +111 +29 -61
Permanent jobs citing Service Design 248 72 109
As % of all permanent jobs with remote/hybrid work options 1.00% 0.43% 0.50%
As % of the Processes & Methodologies category 1.24% 0.46% 0.57%
Number of salaries quoted 154 54 67
10th Percentile £43,930 £47,500 £42,200
25th Percentile £45,456 £51,250 £48,625
Median annual salary (50th Percentile) £63,076 £58,764 £53,000
Median % change year-on-year +7.34% +10.88% -7.02%
75th Percentile £76,875 £69,375 £63,522
90th Percentile £87,500 £83,400 £73,750
UK median annual salary £65,000 £57,528 £58,800
% change year-on-year +12.99% -2.16% -5.92%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 19,983 15,760 19,273
As % of all permanent jobs with a WFH option 80.57% 93.83% 88.14%
Number of salaries quoted 14,257 8,411 11,456
10th Percentile £33,900 £29,750 £35,134
25th Percentile £44,500 £40,000 £45,000
Median annual salary (50th Percentile) £60,000 £57,500 £60,000
Median % change year-on-year +4.35% -4.17% -4.00%
75th Percentile £80,000 £78,125 £80,000
90th Percentile £100,000 £100,000 £102,500
UK median annual salary £60,000 £55,000 £60,000
% change year-on-year +9.09% -8.33% -

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 8 October 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (2.02%) Confluence
2 4 (1.61%) SharePoint
3 3 (1.21%) Camunda
4 1 (0.40%) CMS
4 1 (0.40%) WordPress
Applications
1 8 (3.23%) Microsoft Office
2 4 (1.61%) Microsoft Excel
3 2 (0.81%) InDesign
3 2 (0.81%) Microsoft PowerPoint
4 1 (0.40%) Adobe XD
4 1 (0.40%) Elementor
4 1 (0.40%) MS Visio
4 1 (0.40%) Photoshop
4 1 (0.40%) UserZoom
Business Applications
1 2 (0.81%) iTrent
Cloud Services
1 50 (20.16%) Azure
2 48 (19.35%) AWS
3 31 (12.50%) GCP
4 28 (11.29%) SaaS
5 15 (6.05%) Power Platform
6 11 (4.44%) dbt
6 11 (4.44%) Google Analytics
7 9 (3.63%) Serverless
8 6 (2.42%) PaaS
9 5 (2.02%) Google Workspace
10 4 (1.61%) Microsoft 365
11 3 (1.21%) Amazon ECS
11 3 (1.21%) Azure Service Bus
11 3 (1.21%) GitHub
11 3 (1.21%) Microsoft Copilot
11 3 (1.21%) Miro
12 2 (0.81%) Azure Key Vault
12 2 (0.81%) Azure Logic Apps
12 2 (0.81%) Cohesity
12 2 (0.81%) GitHub Copilot
Communications & Networking
1 1 (0.40%) DNS
Database & Business Intelligence
1 15 (6.05%) Power BI
2 5 (2.02%) Relational Database
3 4 (1.61%) PostgreSQL
4 3 (1.21%) Metadata
5 2 (0.81%) Azure SQL Database
5 2 (0.81%) Geospatial Data
5 2 (0.81%) Metadata Repository
6 1 (0.40%) DynamoDB
6 1 (0.40%) MySQL
6 1 (0.40%) Redis
Development Applications
1 6 (2.42%) JIRA
2 2 (0.81%) GitLab
3 1 (0.40%) Artifactory
General
1 116 (46.77%) Social Skills
2 97 (39.11%) Public Sector
3 86 (34.68%) Finance
4 75 (30.24%) Law
5 74 (29.84%) Inclusion and Diversity
6 47 (18.95%) Analytical Skills
7 40 (16.13%) Presentation Skills
8 21 (8.47%) Retail
9 18 (7.26%) Back Office
9 18 (7.26%) Banking
9 18 (7.26%) Financial Institution
9 18 (7.26%) Legal
10 13 (5.24%) Influencing Skills
11 8 (3.23%) French Language
11 8 (3.23%) Local Government
12 6 (2.42%) Telecoms
13 4 (1.61%) Games
13 4 (1.61%) Marketing
13 4 (1.61%) Organisational Skills
13 4 (1.61%) Social Housing
Job Titles
1 84 (33.87%) Senior
2 52 (20.97%) Architect
3 40 (16.13%) Analyst
4 34 (13.71%) Service Manager
5 32 (12.90%) Delivery Manager
6 30 (12.10%) Senior Manager
7 29 (11.69%) Solutions Architect
8 25 (10.08%) Agile Delivery Manager
9 23 (9.27%) IT Manager
9 23 (9.27%) IT Services Manager
10 21 (8.47%) Designer
10 21 (8.47%) Service Design Manager
11 20 (8.06%) Senior Delivery Manager
11 20 (8.06%) User Researcher
12 19 (7.66%) Senior Agile Delivery Manager
12 19 (7.66%) Senior Analyst
13 18 (7.26%) Process Analyst
14 16 (6.45%) ITSM Analyst
14 16 (6.45%) Service Designer
14 16 (6.45%) Support Analyst
Libraries, Frameworks & Software Standards
1 20 (8.06%) OpenAPI
1 20 (8.06%) RESTful
1 20 (8.06%) Swagger
2 7 (2.82%) REST
2 7 (2.82%) Terraform
3 6 (2.42%) Kafka
3 6 (2.42%) Spring
4 3 (1.21%) RabbitMQ
4 3 (1.21%) Spring Boot
5 2 (0.81%) GeoJSON
6 1 (0.40%) Akka
6 1 (0.40%) doobie
6 1 (0.40%) HTML
6 1 (0.40%) Loki
6 1 (0.40%) Microsoft Graph
6 1 (0.40%) OpenTelemetry
6 1 (0.40%) Play Framework
6 1 (0.40%) React
6 1 (0.40%) Vue
6 1 (0.40%) XBRL
Miscellaneous
1 39 (15.73%) Cloud Native
2 31 (12.50%) Product Ownership
3 24 (9.68%) Management Information System
4 8 (3.23%) Onboarding
5 7 (2.82%) Blog
5 7 (2.82%) Enterprise Cloud
6 6 (2.42%) AI Agents
7 5 (2.02%) NHS
8 4 (1.61%) Data Centre
8 4 (1.61%) Distributed Systems
8 4 (1.61%) Self-Motivation
9 2 (0.81%) Legacy Systems
9 2 (0.81%) Private Cloud
9 2 (0.81%) Virtual Team
10 1 (0.40%) Analytical Mindset
10 1 (0.40%) CMDB
10 1 (0.40%) Housing Association
10 1 (0.40%) Mobile App
10 1 (0.40%) Social Media
Operating Systems
1 2 (0.81%) AIX
1 2 (0.81%) Solaris
2 1 (0.40%) Linux
Processes & Methodologies
1 111 (44.76%) Agile
2 75 (30.24%) Continuous Improvement
3 65 (26.21%) Mentoring
4 62 (25.00%) ITIL
5 61 (24.60%) User Research
6 55 (22.18%) User Experience
7 51 (20.56%) Service Management
7 51 (20.56%) Stakeholder Engagement
8 50 (20.16%) Decision-Making
9 47 (18.95%) Project Delivery
10 43 (17.34%) AI
11 42 (16.94%) Problem-Solving
11 42 (16.94%) Stakeholder Management
12 40 (16.13%) Digital Transformation Programme
12 40 (16.13%) Prototyping
13 39 (15.73%) Coaching
14 36 (14.52%) Community of Practice
14 36 (14.52%) Roadmaps
15 35 (14.11%) Collaborative Working
15 35 (14.11%) ITSM
Programming Languages
1 12 (4.84%) SQL
2 6 (2.42%) Java
3 2 (0.81%) Bash
3 2 (0.81%) Bicep
3 2 (0.81%) Go
3 2 (0.81%) Python
4 1 (0.40%) C#
4 1 (0.40%) JavaScript
4 1 (0.40%) PowerShell
Qualifications
1 78 (31.45%) Security Cleared
2 69 (27.82%) SC Cleared
3 64 (25.81%) Degree
4 6 (2.42%) DBS Check
4 6 (2.42%) DV Cleared
5 4 (1.61%) BPSS Clearance
5 4 (1.61%) ISEB
5 4 (1.61%) PMI Certification
5 4 (1.61%) PMP
6 3 (1.21%) ICAEW
7 2 (0.81%) AWS Certification
7 2 (0.81%) Azure Certification
7 2 (0.81%) Computer Science Degree
7 2 (0.81%) ITIL Certification
7 2 (0.81%) TOGAF Certification
8 1 (0.40%) IIBA
Quality Assurance & Compliance
1 19 (7.66%) Accessibility
2 14 (5.65%) GDPR
3 4 (1.61%) ISO 9001
3 4 (1.61%) ISO/IEC 27001
3 4 (1.61%) ISO/IEC 42001
3 4 (1.61%) PMO
4 3 (1.21%) WCAG
5 2 (0.81%) Actionable Recommendations
5 2 (0.81%) COBIT
5 2 (0.81%) ISO/IEC 20000
5 2 (0.81%) NCSC
5 2 (0.81%) QA
6 1 (0.40%) Data Quality
6 1 (0.40%) SLA
System Software
1 6 (2.42%) Docker
2 3 (1.21%) VMware Infrastructure
Systems Management
1 8 (3.23%) Kubernetes
2 2 (0.81%) Grafana
3 1 (0.40%) Ansible
3 1 (0.40%) Argo
3 1 (0.40%) Istio
3 1 (0.40%) Kibana
3 1 (0.40%) Kustomize
3 1 (0.40%) Opsview
3 1 (0.40%) Prometheus
3 1 (0.40%) SysTrack
Vendors
1 38 (15.32%) Microsoft
2 16 (6.45%) Google
3 11 (4.44%) OpenAI
4 8 (3.23%) ServiceNow
5 5 (2.02%) YouTube
6 4 (1.61%) Freshdesk
7 3 (1.21%) Adobe
7 3 (1.21%) Sage
7 3 (1.21%) VMware
8 2 (0.81%) Atlassian
8 2 (0.81%) BMC
8 2 (0.81%) Dell
8 2 (0.81%) Dynatrace
8 2 (0.81%) Progress
8 2 (0.81%) Veritas
9 1 (0.40%) Databricks
9 1 (0.40%) Nexthink
9 1 (0.40%) Red Hat