Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 2 April 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Apr 2026
Same period 2025 Same period 2024
Rank 247 350 402
Rank change year-on-year +103 +52 -65
Permanent jobs citing Service Design 137 43 164
As % of all permanent jobs with remote/hybrid work options 0.81% 0.33% 0.53%
As % of the Processes & Methodologies category 0.97% 0.35% 0.58%
Number of salaries quoted 76 32 106
10th Percentile £47,500 £46,875 £41,250
25th Percentile £51,250 £56,434 £52,500
Median annual salary (50th Percentile) £65,288 £63,338 £57,965
Median % change year-on-year +3.08% +9.27% -1.19%
75th Percentile £77,864 £73,886 £69,800
90th Percentile £80,000 £83,750 £87,500
UK median annual salary £70,000 £62,500 £58,800
% change year-on-year +12.00% +6.29% -2.00%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,100 12,183 28,520
As % of all permanent jobs with a WFH option 83.68% 94.83% 91.65%
Number of salaries quoted 9,815 8,806 23,283
10th Percentile £31,250 £32,500 £33,750
25th Percentile £43,000 £46,250 £42,500
Median annual salary (50th Percentile) £60,000 £62,500 £57,500
Median % change year-on-year -4.00% +8.70% -8.00%
75th Percentile £80,000 £81,250 £75,000
90th Percentile £100,000 £105,000 £95,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -10.57%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 2 April 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (2.19%) Confluence
2 2 (1.46%) CMS
3 1 (0.73%) Camunda
3 1 (0.73%) SAS
Applications
1 16 (11.68%) Adobe XD
2 1 (0.73%) Microsoft Office
Cloud Services
1 39 (28.47%) Adobe Analytics
2 19 (13.87%) Figma
3 18 (13.14%) Miro
4 17 (12.41%) AWS
5 16 (11.68%) GCP
6 14 (10.22%) Azure
7 10 (7.30%) SaaS
8 8 (5.84%) Microsoft 365
9 2 (1.46%) Power Platform
9 2 (1.46%) Slack
10 1 (0.73%) Google Analytics
10 1 (0.73%) Microsoft Copilot
10 1 (0.73%) Microsoft Purview
Communications & Networking
1 39 (28.47%) Broadband
Database & Business Intelligence
1 4 (2.92%) NoSQL
1 4 (2.92%) PostgreSQL
2 2 (1.46%) Metadata
2 2 (1.46%) Power BI
3 1 (0.73%) Apache Hive
3 1 (0.73%) Big Data
3 1 (0.73%) Impala
3 1 (0.73%) Relational Database
Development Applications
1 10 (7.30%) Axure RP
1 10 (7.30%) Balsamiq
2 4 (2.92%) Git
2 4 (2.92%) JIRA
General
1 40 (29.20%) Public Sector
2 39 (28.47%) Games
3 38 (27.74%) Inclusion and Diversity
4 33 (24.09%) Law
5 29 (21.17%) Social Skills
6 28 (20.44%) Finance
7 11 (8.03%) Financial Institution
8 10 (7.30%) Presentation Skills
8 10 (7.30%) Retail
9 9 (6.57%) Banking
10 7 (5.11%) Back Office
11 6 (4.38%) Analytical Skills
11 6 (4.38%) Digital Health
12 3 (2.19%) Influencing Skills
13 2 (1.46%) Legal
14 1 (0.73%) Military
Job Titles
1 56 (40.88%) Lead
2 47 (34.31%) Designer
3 38 (27.74%) Service Designer
4 28 (20.44%) Lead Designer
5 21 (15.33%) Lead Service Designer
6 18 (13.14%) Digital Designer
7 15 (10.95%) Senior
8 12 (8.76%) Delivery Manager
8 12 (8.76%) User Researcher
9 11 (8.03%) Digital Service Designer
10 10 (7.30%) Agile Delivery Manager
10 10 (7.30%) Architect
11 8 (5.84%) Solutions Architect
12 7 (5.11%) Analyst
13 6 (4.38%) Senior Manager
13 6 (4.38%) Senior User Researcher
14 5 (3.65%) Business Analyst
14 5 (3.65%) Senior Agile Delivery Manager
14 5 (3.65%) Senior Delivery Manager
15 4 (2.92%) Principal Service Designer
Libraries, Frameworks & Software Standards
1 7 (5.11%) OpenAPI
1 7 (5.11%) RESTful
1 7 (5.11%) Swagger
2 4 (2.92%) Oracle Fusion
3 2 (1.46%) CSS
3 2 (1.46%) HTML
4 1 (0.73%) Kafka
4 1 (0.73%) RabbitMQ
4 1 (0.73%) REST
4 1 (0.73%) Spring
4 1 (0.73%) XBRL
4 1 (0.73%) XML
Miscellaneous
1 39 (28.47%) Social Media
2 29 (21.17%) Product Ownership
3 12 (8.76%) Cloud Native
4 4 (2.92%) Algorithms
4 4 (2.92%) Blog
4 4 (2.92%) Self-Motivation
5 1 (0.73%) AI Agents
5 1 (0.73%) NHS
5 1 (0.73%) Onboarding
5 1 (0.73%) Public Cloud
Operating Systems
1 1 (0.73%) Linux
1 1 (0.73%) Windows
Processes & Methodologies
1 94 (68.61%) Agile
2 75 (54.74%) User Research
3 67 (48.91%) User-Centered Design (UCD)
4 54 (39.42%) Analytics
4 54 (39.42%) Roadmaps
5 50 (36.50%) Journey Map
6 49 (35.77%) Customer Experience
7 46 (33.58%) AI
7 46 (33.58%) Product Roadmap
8 41 (29.93%) Workshop Facilitation
9 40 (29.20%) Empathy Maps
9 40 (29.20%) Stakeholder Map
10 39 (28.47%) DesignOps
10 39 (28.47%) Digital Customer Experience
10 39 (28.47%) Storytelling
10 39 (28.47%) Systems Thinking
11 33 (24.09%) User Experience
12 28 (20.44%) Community of Practice
13 27 (19.71%) Technology Strategy
14 26 (18.98%) Mentoring
Programming Languages
1 6 (4.38%) SQL
2 5 (3.65%) Java
3 4 (2.92%) Go
3 4 (2.92%) Python
Qualifications
1 34 (24.82%) Security Cleared
2 32 (23.36%) Degree
2 32 (23.36%) SC Cleared
3 2 (1.46%) DV Cleared
4 1 (0.73%) Azure Certification
4 1 (0.73%) BPSS Clearance
4 1 (0.73%) CCNA
4 1 (0.73%) CCNP
4 1 (0.73%) Cisco Certification
4 1 (0.73%) ISEB
4 1 (0.73%) LPIC
4 1 (0.73%) MCSE
4 1 (0.73%) Microsoft Certification
4 1 (0.73%) PMI Certification
4 1 (0.73%) PMP
4 1 (0.73%) RHCSA
4 1 (0.73%) VCAP
4 1 (0.73%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 74 (54.01%) Accessibility
2 10 (7.30%) WCAG
3 7 (5.11%) Actionable Recommendations
4 5 (3.65%) QA
5 1 (0.73%) GDPR
5 1 (0.73%) PMO
System Software
1 1 (0.73%) Docker
1 1 (0.73%) VMware Infrastructure
1 1 (0.73%) vSphere
Systems Management
1 5 (3.65%) Kubernetes
2 2 (1.46%) Terraform
Vendors
1 55 (40.15%) Adobe
2 5 (3.65%) Microsoft
3 4 (2.92%) Oracle
4 2 (1.46%) ServiceNow
5 1 (0.73%) Cisco
5 1 (0.73%) Cloudera
5 1 (0.73%) Databricks
5 1 (0.73%) Google
5 1 (0.73%) Informatica
5 1 (0.73%) VMware