Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 11 October 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Oct 2026
Same period 2025 Same period 2024
Rank 234 342 366
Rank change year-on-year +108 +24 -58
Permanent jobs citing Service Design 253 78 109
As % of all permanent jobs with remote/hybrid work options 1.02% 0.47% 0.50%
As % of the Processes & Methodologies category 1.26% 0.50% 0.57%
Number of salaries quoted 152 59 67
10th Percentile £43,930 £47,500 £42,200
25th Percentile £45,342 £48,750 £48,750
Median annual salary (50th Percentile) £65,000 £55,000 £55,000
Median % change year-on-year +18.18% - -3.51%
75th Percentile £78,312 £67,463 £63,750
90th Percentile £87,500 £78,650 £73,750
UK median annual salary £65,000 £55,000 £58,800
% change year-on-year +18.18% -6.46% -5.16%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 20,041 15,592 19,047
As % of all permanent jobs with a WFH option 80.56% 93.83% 88.21%
Number of salaries quoted 14,244 8,414 11,252
10th Percentile £33,750 £29,750 £35,700
25th Percentile £44,447 £40,000 £45,000
Median annual salary (50th Percentile) £60,000 £57,500 £60,000
Median % change year-on-year +4.35% -4.17% -4.00%
75th Percentile £80,000 £77,500 £80,000
90th Percentile £100,000 £100,000 £102,500
UK median annual salary £60,000 £55,000 £60,000
% change year-on-year +9.09% -8.33% -

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 11 October 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (1.98%) Confluence
1 5 (1.98%) SharePoint
2 3 (1.19%) Camunda
3 1 (0.40%) CMS
3 1 (0.40%) WordPress
Applications
1 9 (3.56%) Microsoft Office
2 4 (1.58%) Microsoft Excel
3 2 (0.79%) InDesign
3 2 (0.79%) Microsoft PowerPoint
4 1 (0.40%) Adobe XD
4 1 (0.40%) Elementor
4 1 (0.40%) MS Visio
4 1 (0.40%) Photoshop
4 1 (0.40%) UserZoom
Business Applications
1 2 (0.79%) iTrent
Cloud Services
1 54 (21.34%) Azure
2 49 (19.37%) AWS
3 31 (12.25%) GCP
4 30 (11.86%) SaaS
5 15 (5.93%) Power Platform
6 11 (4.35%) dbt
6 11 (4.35%) Google Analytics
7 9 (3.56%) Serverless
8 6 (2.37%) PaaS
9 5 (1.98%) Google Workspace
10 4 (1.58%) Amazon ECS
10 4 (1.58%) Microsoft 365
11 3 (1.19%) Azure Service Bus
11 3 (1.19%) GitHub
11 3 (1.19%) Microsoft Copilot
11 3 (1.19%) Miro
12 2 (0.79%) Azure Monitor
12 2 (0.79%) Cloud Computing
12 2 (0.79%) GitHub Copilot
12 2 (0.79%) OpenShift
Communications & Networking
1 1 (0.40%) DNS
Database & Business Intelligence
1 15 (5.93%) Power BI
2 5 (1.98%) PostgreSQL
2 5 (1.98%) Relational Database
3 3 (1.19%) Metadata
4 2 (0.79%) Azure SQL Database
4 2 (0.79%) Geospatial Data
4 2 (0.79%) Metadata Repository
5 1 (0.40%) DynamoDB
5 1 (0.40%) MySQL
5 1 (0.40%) Redis
Development Applications
1 6 (2.37%) JIRA
2 3 (1.19%) GitLab
3 1 (0.40%) Artifactory
General
1 117 (46.25%) Social Skills
2 94 (37.15%) Public Sector
3 89 (35.18%) Finance
4 77 (30.43%) Law
5 76 (30.04%) Inclusion and Diversity
6 48 (18.97%) Analytical Skills
7 39 (15.42%) Presentation Skills
8 23 (9.09%) Retail
9 20 (7.91%) Back Office
9 20 (7.91%) Banking
9 20 (7.91%) Financial Institution
10 17 (6.72%) Legal
11 15 (5.93%) Influencing Skills
12 10 (3.95%) French Language
13 8 (3.16%) Local Government
14 6 (2.37%) Telecoms
15 4 (1.58%) Games
15 4 (1.58%) Marketing
15 4 (1.58%) Organisational Skills
15 4 (1.58%) Social Housing
Job Titles
1 82 (32.41%) Senior
2 54 (21.34%) Architect
3 39 (15.42%) Analyst
4 35 (13.83%) Service Manager
5 32 (12.65%) Delivery Manager
6 31 (12.25%) Solutions Architect
7 29 (11.46%) Senior Manager
8 25 (9.88%) Agile Delivery Manager
9 23 (9.09%) IT Manager
9 23 (9.09%) IT Services Manager
10 22 (8.70%) Service Design Manager
11 21 (8.30%) User Researcher
12 19 (7.51%) Designer
12 19 (7.51%) Senior Delivery Manager
13 18 (7.11%) Process Analyst
13 18 (7.11%) Senior Agile Delivery Manager
13 18 (7.11%) Senior Analyst
14 16 (6.32%) ITSM Analyst
14 16 (6.32%) Support Analyst
15 14 (5.53%) Senior Process Analyst
Libraries, Frameworks & Software Standards
1 22 (8.70%) OpenAPI
1 22 (8.70%) RESTful
1 22 (8.70%) Swagger
2 8 (3.16%) REST
2 8 (3.16%) Terraform
3 6 (2.37%) Kafka
3 6 (2.37%) Spring
4 3 (1.19%) RabbitMQ
4 3 (1.19%) Spring Boot
5 2 (0.79%) GeoJSON
5 2 (0.79%) Loki
5 2 (0.79%) OpenID
5 2 (0.79%) OpenTelemetry
5 2 (0.79%) SAML
6 1 (0.40%) .NET
6 1 (0.40%) CSS
6 1 (0.40%) doobie
6 1 (0.40%) HTML
6 1 (0.40%) Microsoft Graph
6 1 (0.40%) Vue
Miscellaneous
1 40 (15.81%) Cloud Native
2 33 (13.04%) Product Ownership
3 24 (9.49%) Management Information System
4 9 (3.56%) Onboarding
5 8 (3.16%) Enterprise Cloud
6 7 (2.77%) Blog
7 6 (2.37%) AI Agents
8 5 (1.98%) NHS
9 4 (1.58%) Data Centre
9 4 (1.58%) Distributed Systems
9 4 (1.58%) Self-Motivation
10 2 (0.79%) Enterprise Software
10 2 (0.79%) Legacy Systems
10 2 (0.79%) PKI
10 2 (0.79%) Private Cloud
10 2 (0.79%) Virtual Team
11 1 (0.40%) Analytical Mindset
11 1 (0.40%) CMDB
11 1 (0.40%) Housing Association
11 1 (0.40%) Social Media
Operating Systems
1 2 (0.79%) AIX
1 2 (0.79%) Linux
1 2 (0.79%) Solaris
Processes & Methodologies
1 110 (43.48%) Agile
2 78 (30.83%) Continuous Improvement
3 65 (25.69%) ITIL
4 62 (24.51%) Mentoring
4 62 (24.51%) User Research
5 54 (21.34%) Service Management
5 54 (21.34%) User Experience
6 50 (19.76%) Decision-Making
6 50 (19.76%) Stakeholder Engagement
7 48 (18.97%) Project Delivery
8 45 (17.79%) Stakeholder Management
9 43 (17.00%) AI
10 42 (16.60%) Digital Transformation Programme
11 41 (16.21%) Prototyping
12 40 (15.81%) Problem-Solving
13 37 (14.62%) Coaching
13 37 (14.62%) Roadmaps
14 36 (14.23%) Community of Practice
14 36 (14.23%) ITSM
15 34 (13.44%) Technology Strategy
Programming Languages
1 12 (4.74%) SQL
2 6 (2.37%) Java
3 3 (1.19%) Bash
3 3 (1.19%) Go
3 3 (1.19%) PowerShell
3 3 (1.19%) Python
4 2 (0.79%) Bicep
5 1 (0.40%) C#
5 1 (0.40%) JavaScript
Qualifications
1 81 (32.02%) Security Cleared
2 72 (28.46%) SC Cleared
3 65 (25.69%) Degree
4 6 (2.37%) BPSS Clearance
4 6 (2.37%) DBS Check
4 6 (2.37%) DV Cleared
5 4 (1.58%) ISEB
5 4 (1.58%) PMI Certification
5 4 (1.58%) PMP
6 3 (1.19%) ICAEW
6 3 (1.19%) ITIL Certification
7 2 (0.79%) AWS Certification
7 2 (0.79%) Azure Certification
7 2 (0.79%) Computer Science Degree
7 2 (0.79%) TOGAF Certification
8 1 (0.40%) IIBA
Quality Assurance & Compliance
1 20 (7.91%) Accessibility
2 14 (5.53%) GDPR
3 4 (1.58%) ISO 9001
3 4 (1.58%) ISO/IEC 27001
3 4 (1.58%) ISO/IEC 42001
3 4 (1.58%) PMO
4 3 (1.19%) SLA
4 3 (1.19%) WCAG
5 2 (0.79%) Actionable Recommendations
5 2 (0.79%) COBIT
5 2 (0.79%) ISO/IEC 20000
5 2 (0.79%) NCSC
5 2 (0.79%) QA
6 1 (0.40%) Data Quality
System Software
1 6 (2.37%) Docker
2 3 (1.19%) VMware Infrastructure
3 2 (0.79%) Active Directory
Systems Management
1 9 (3.56%) Kubernetes
2 3 (1.19%) Grafana
3 2 (0.79%) Argo
3 2 (0.79%) Istio
3 2 (0.79%) Kustomize
3 2 (0.79%) Prometheus
3 2 (0.79%) Single Sign-On
4 1 (0.40%) Ansible
4 1 (0.40%) Kibana
4 1 (0.40%) Opsview
4 1 (0.40%) SysTrack
Vendors
1 41 (16.21%) Microsoft
2 16 (6.32%) Google
3 11 (4.35%) OpenAI
4 8 (3.16%) ServiceNow
5 6 (2.37%) YouTube
6 4 (1.58%) Freshdesk
7 3 (1.19%) Adobe
7 3 (1.19%) Sage
7 3 (1.19%) VMware
8 2 (0.79%) Atlassian
8 2 (0.79%) BeyondTrust
8 2 (0.79%) BMC
8 2 (0.79%) Dell
8 2 (0.79%) Dynatrace
8 2 (0.79%) Okta
8 2 (0.79%) Progress
8 2 (0.79%) Red Hat
8 2 (0.79%) Veritas
9 1 (0.40%) Databricks
9 1 (0.40%) Nexthink