Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 14 October 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Oct 2026
Same period 2025 Same period 2024
Rank 229 343 373
Rank change year-on-year +114 +30 -69
Permanent jobs citing Service Design 258 78 106
As % of all permanent jobs with remote/hybrid work options 1.03% 0.47% 0.50%
As % of the Processes & Methodologies category 1.28% 0.50% 0.57%
Number of salaries quoted 154 59 65
10th Percentile £43,930 £47,500 £42,200
25th Percentile £45,456 £48,750 £48,750
Median annual salary (50th Percentile) £65,000 £55,000 £55,500
Median % change year-on-year +18.18% -0.90% -2.63%
75th Percentile £78,312 £67,463 £63,750
90th Percentile £87,500 £78,650 £73,750
UK median annual salary £65,000 £55,000 £58,800
% change year-on-year +18.18% -6.46% -5.16%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 20,211 15,506 18,481
As % of all permanent jobs with a WFH option 80.62% 93.82% 88.04%
Number of salaries quoted 14,358 8,387 11,009
10th Percentile £34,000 £29,750 £35,500
25th Percentile £44,500 £40,000 £45,000
Median annual salary (50th Percentile) £60,000 £57,500 £60,000
Median % change year-on-year +4.35% -4.17% -4.00%
75th Percentile £80,000 £78,031 £81,250
90th Percentile £100,000 £100,000 £102,500
UK median annual salary £60,000 £55,000 £60,000
% change year-on-year +9.09% -8.33% -

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 14 October 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (1.94%) Confluence
1 5 (1.94%) SharePoint
2 3 (1.16%) Camunda
3 1 (0.39%) CMS
3 1 (0.39%) WordPress
Applications
1 10 (3.88%) Microsoft Office
2 4 (1.55%) Microsoft Excel
3 2 (0.78%) InDesign
3 2 (0.78%) Microsoft PowerPoint
4 1 (0.39%) Adobe XD
4 1 (0.39%) Elementor
4 1 (0.39%) MS Visio
4 1 (0.39%) Photoshop
4 1 (0.39%) UserZoom
Business Applications
1 2 (0.78%) iTrent
Cloud Services
1 55 (21.32%) Azure
2 49 (18.99%) AWS
3 31 (12.02%) GCP
3 31 (12.02%) SaaS
4 15 (5.81%) Power Platform
5 11 (4.26%) dbt
5 11 (4.26%) Google Analytics
6 9 (3.49%) Serverless
7 7 (2.71%) PaaS
8 5 (1.94%) Google Workspace
8 5 (1.94%) Microsoft 365
9 4 (1.55%) Amazon ECS
10 3 (1.16%) Azure Service Bus
10 3 (1.16%) GitHub
10 3 (1.16%) Microsoft Copilot
10 3 (1.16%) Miro
11 2 (0.78%) Azure Key Vault
11 2 (0.78%) Cloud Computing
11 2 (0.78%) GitHub Copilot
11 2 (0.78%) OpenShift
Communications & Networking
1 1 (0.39%) DNS
Database & Business Intelligence
1 15 (5.81%) Power BI
2 5 (1.94%) PostgreSQL
2 5 (1.94%) Relational Database
3 3 (1.16%) Metadata
4 2 (0.78%) Azure SQL Database
4 2 (0.78%) Geospatial Data
4 2 (0.78%) Metadata Repository
5 1 (0.39%) DynamoDB
5 1 (0.39%) MySQL
5 1 (0.39%) Redis
Development Applications
1 6 (2.33%) JIRA
2 3 (1.16%) GitLab
3 1 (0.39%) Artifactory
General
1 120 (46.51%) Social Skills
2 96 (37.21%) Public Sector
3 91 (35.27%) Finance
4 77 (29.84%) Law
5 76 (29.46%) Inclusion and Diversity
6 50 (19.38%) Analytical Skills
7 40 (15.50%) Presentation Skills
8 23 (8.91%) Retail
9 21 (8.14%) Banking
10 20 (7.75%) Back Office
10 20 (7.75%) Financial Institution
11 17 (6.59%) Legal
12 16 (6.20%) Influencing Skills
13 10 (3.88%) French Language
13 10 (3.88%) Local Government
14 6 (2.33%) Telecoms
15 5 (1.94%) Organisational Skills
16 4 (1.55%) Games
16 4 (1.55%) Marketing
16 4 (1.55%) Social Housing
Job Titles
1 84 (32.56%) Senior
2 55 (21.32%) Architect
3 39 (15.12%) Analyst
4 36 (13.95%) Service Manager
5 32 (12.40%) Delivery Manager
5 32 (12.40%) Solutions Architect
6 29 (11.24%) Senior Manager
7 25 (9.69%) Agile Delivery Manager
8 24 (9.30%) IT Manager
9 23 (8.91%) IT Services Manager
9 23 (8.91%) Service Design Manager
10 22 (8.53%) User Researcher
11 19 (7.36%) Designer
11 19 (7.36%) Senior Delivery Manager
12 18 (6.98%) Process Analyst
12 18 (6.98%) Senior Agile Delivery Manager
12 18 (6.98%) Senior Analyst
13 16 (6.20%) ITSM Analyst
13 16 (6.20%) Support Analyst
14 15 (5.81%) Senior Architect
Libraries, Frameworks & Software Standards
1 22 (8.53%) OpenAPI
1 22 (8.53%) RESTful
1 22 (8.53%) Swagger
2 8 (3.10%) REST
2 8 (3.10%) Terraform
3 6 (2.33%) Kafka
3 6 (2.33%) Spring
4 3 (1.16%) RabbitMQ
4 3 (1.16%) Spring Boot
5 2 (0.78%) GeoJSON
5 2 (0.78%) Loki
5 2 (0.78%) OpenID
5 2 (0.78%) OpenTelemetry
5 2 (0.78%) React
5 2 (0.78%) SAML
6 1 (0.39%) .NET
6 1 (0.39%) CSS
6 1 (0.39%) HTML
6 1 (0.39%) XBRL
6 1 (0.39%) XML
Miscellaneous
1 40 (15.50%) Cloud Native
2 34 (13.18%) Product Ownership
3 24 (9.30%) Management Information System
4 9 (3.49%) Onboarding
5 8 (3.10%) Enterprise Cloud
6 7 (2.71%) Blog
7 6 (2.33%) AI Agents
8 5 (1.94%) NHS
9 4 (1.55%) Data Centre
9 4 (1.55%) Distributed Systems
9 4 (1.55%) Self-Motivation
10 2 (0.78%) Enterprise Software
10 2 (0.78%) Legacy Systems
10 2 (0.78%) PKI
10 2 (0.78%) Private Cloud
10 2 (0.78%) Virtual Team
11 1 (0.39%) CMDB
11 1 (0.39%) Housing Association
11 1 (0.39%) Mobile App
11 1 (0.39%) Social Media
Operating Systems
1 2 (0.78%) AIX
1 2 (0.78%) Linux
1 2 (0.78%) Solaris
Processes & Methodologies
1 112 (43.41%) Agile
2 79 (30.62%) Continuous Improvement
3 67 (25.97%) ITIL
4 64 (24.81%) User Research
5 62 (24.03%) Mentoring
6 57 (22.09%) Service Management
7 55 (21.32%) User Experience
8 52 (20.16%) Stakeholder Engagement
9 51 (19.77%) Decision-Making
10 49 (18.99%) Project Delivery
11 48 (18.60%) Stakeholder Management
12 45 (17.44%) AI
13 42 (16.28%) Digital Transformation Programme
14 41 (15.89%) Problem-Solving
14 41 (15.89%) Prototyping
15 39 (15.12%) Roadmaps
16 37 (14.34%) Coaching
16 37 (14.34%) ITSM
17 36 (13.95%) Community of Practice
18 34 (13.18%) Scrum
Programming Languages
1 12 (4.65%) SQL
2 6 (2.33%) Java
3 3 (1.16%) Bash
3 3 (1.16%) Go
3 3 (1.16%) PowerShell
3 3 (1.16%) Python
4 2 (0.78%) Bicep
5 1 (0.39%) C#
5 1 (0.39%) JavaScript
5 1 (0.39%) TypeScript
Qualifications
1 81 (31.40%) Security Cleared
2 72 (27.91%) SC Cleared
3 67 (25.97%) Degree
4 8 (3.10%) BPSS Clearance
5 6 (2.33%) DBS Check
5 6 (2.33%) DV Cleared
6 4 (1.55%) ISEB
6 4 (1.55%) ITIL Certification
6 4 (1.55%) PMI Certification
6 4 (1.55%) PMP
7 3 (1.16%) ICAEW
8 2 (0.78%) AWS Certification
8 2 (0.78%) Azure Certification
8 2 (0.78%) Computer Science Degree
8 2 (0.78%) TOGAF Certification
9 1 (0.39%) CISA
9 1 (0.39%) CRISC
9 1 (0.39%) IIBA
Quality Assurance & Compliance
1 20 (7.75%) Accessibility
2 14 (5.43%) GDPR
3 4 (1.55%) ISO 9001
3 4 (1.55%) ISO/IEC 27001
3 4 (1.55%) ISO/IEC 42001
3 4 (1.55%) PMO
4 3 (1.16%) SLA
4 3 (1.16%) WCAG
5 2 (0.78%) Actionable Recommendations
5 2 (0.78%) COBIT
5 2 (0.78%) ISO/IEC 20000
5 2 (0.78%) NCSC
5 2 (0.78%) QA
6 1 (0.39%) Data Quality
6 1 (0.39%) Disclosure Scotland
System Software
1 6 (2.33%) Docker
2 3 (1.16%) VMware Infrastructure
3 2 (0.78%) Active Directory
Systems Management
1 9 (3.49%) Kubernetes
2 3 (1.16%) Grafana
3 2 (0.78%) Argo
3 2 (0.78%) Istio
3 2 (0.78%) Kustomize
3 2 (0.78%) Prometheus
3 2 (0.78%) Single Sign-On
4 1 (0.39%) Ansible
4 1 (0.39%) Kibana
4 1 (0.39%) Opsview
4 1 (0.39%) SysTrack
Vendors
1 43 (16.67%) Microsoft
2 16 (6.20%) Google
3 11 (4.26%) OpenAI
4 8 (3.10%) ServiceNow
5 6 (2.33%) YouTube
6 4 (1.55%) Freshdesk
7 3 (1.16%) Adobe
7 3 (1.16%) Sage
7 3 (1.16%) VMware
8 2 (0.78%) Atlassian
8 2 (0.78%) BeyondTrust
8 2 (0.78%) BMC
8 2 (0.78%) Dell
8 2 (0.78%) Dynatrace
8 2 (0.78%) Okta
8 2 (0.78%) Progress
8 2 (0.78%) Red Hat
8 2 (0.78%) Veritas
9 1 (0.39%) Databricks
9 1 (0.39%) Nexthink