Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 24 February 2026, with comparisons to the same periods in the previous two years.

6 months to
24 Feb 2026
Same period 2025 Same period 2024
Rank 266 377 378
Rank change year-on-year +111 +1 -57
Permanent jobs citing Service Design 122 57 153
As % of all permanent jobs with remote/hybrid work options 0.74% 0.38% 0.55%
As % of the Processes & Methodologies category 0.87% 0.40% 0.59%
Number of salaries quoted 76 41 100
10th Percentile £48,238 £42,200 £41,250
25th Percentile £51,250 £43,750 £51,288
Median annual salary (50th Percentile) £63,076 £59,430 £64,465
Median % change year-on-year +6.13% -7.81% +17.21%
75th Percentile £76,861 £71,200 £70,563
90th Percentile £80,000 £73,886 £87,500
UK median annual salary £63,076 £62,500 £57,965
% change year-on-year +0.92% +7.82% -0.94%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,086 14,271 25,775
As % of all permanent jobs with a WFH option 85.91% 95.07% 92.72%
Number of salaries quoted 9,148 8,671 21,423
10th Percentile £30,750 £36,250 £35,000
25th Percentile £42,500 £47,500 £42,867
Median annual salary (50th Percentile) £60,000 £62,500 £57,500
Median % change year-on-year -4.00% +8.70% -8.00%
75th Percentile £80,000 £82,500 £76,250
90th Percentile £100,000 £104,249 £95,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 24 February 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (4.10%) Confluence
2 2 (1.64%) CMS
3 1 (0.82%) Microsoft Exchange
3 1 (0.82%) SAS
Applications
1 18 (14.75%) Adobe XD
2 3 (2.46%) Microsoft Office
3 1 (0.82%) Microsoft Excel
3 1 (0.82%) Microsoft PowerPoint
Cloud Services
1 23 (18.85%) Figma
2 20 (16.39%) Adobe Analytics
2 20 (16.39%) Miro
3 14 (11.48%) SaaS
4 12 (9.84%) AWS
4 12 (9.84%) GCP
5 10 (8.20%) Microsoft 365
6 9 (7.38%) Azure
7 2 (1.64%) Microsoft Copilot
7 2 (1.64%) Power Platform
7 2 (1.64%) Slack
8 1 (0.82%) Azure Key Vault
8 1 (0.82%) Entra ID
Communications & Networking
1 20 (16.39%) Broadband
Database & Business Intelligence
1 4 (3.28%) NoSQL
1 4 (3.28%) PostgreSQL
2 2 (1.64%) Power BI
3 1 (0.82%) Apache Hive
3 1 (0.82%) Big Data
3 1 (0.82%) Impala
3 1 (0.82%) Metadata
3 1 (0.82%) Relational Database
Development Applications
1 11 (9.02%) Axure RP
1 11 (9.02%) Balsamiq
2 6 (4.92%) JIRA
3 4 (3.28%) Git
General
1 35 (28.69%) Inclusion and Diversity
1 35 (28.69%) Public Sector
2 30 (24.59%) Law
3 28 (22.95%) Finance
3 28 (22.95%) Social Skills
4 20 (16.39%) Games
5 10 (8.20%) Financial Institution
6 9 (7.38%) Retail
7 7 (5.74%) Banking
7 7 (5.74%) Digital Health
7 7 (5.74%) Influencing Skills
7 7 (5.74%) Presentation Skills
8 6 (4.92%) Analytical Skills
8 6 (4.92%) Back Office
9 2 (1.64%) Legal
9 2 (1.64%) Military
10 1 (0.82%) Documentation Skills
10 1 (0.82%) Health Technology
Job Titles
1 42 (34.43%) Designer
2 41 (33.61%) Lead
3 35 (28.69%) Service Designer
4 23 (18.85%) Lead Designer
5 19 (15.57%) Lead Service Designer
6 17 (13.93%) Senior
7 12 (9.84%) User Researcher
8 10 (8.20%) Digital Designer
9 9 (7.38%) Analyst
9 9 (7.38%) Architect
9 9 (7.38%) Delivery Manager
10 7 (5.74%) Agile Delivery Manager
11 6 (4.92%) Digital Service Designer
11 6 (4.92%) Senior User Researcher
11 6 (4.92%) Solutions Architect
12 5 (4.10%) Business Analyst
13 4 (3.28%) Consultant
13 4 (3.28%) Senior Consultant
13 4 (3.28%) Senior Manager
13 4 (3.28%) Service Analyst
Libraries, Frameworks & Software Standards
1 6 (4.92%) OpenAPI
1 6 (4.92%) RESTful
1 6 (4.92%) Swagger
2 4 (3.28%) Oracle Fusion
3 2 (1.64%) CSS
3 2 (1.64%) HTML
Miscellaneous
1 27 (22.13%) Product Ownership
2 20 (16.39%) Social Media
3 8 (6.56%) Cloud Native
4 4 (3.28%) Algorithms
4 4 (3.28%) Blog
4 4 (3.28%) CMDB
4 4 (3.28%) Self-Motivation
5 2 (1.64%) NHS
6 1 (0.82%) Management Information System
6 1 (0.82%) Onboarding
Operating Systems
1 1 (0.82%) Windows
1 1 (0.82%) Windows Server
Processes & Methodologies
1 71 (58.20%) Agile
2 56 (45.90%) User Research
3 51 (41.80%) User-Centered Design (UCD)
4 36 (29.51%) Analytics
4 36 (29.51%) Roadmaps
5 35 (28.69%) User Experience
6 32 (26.23%) Journey Map
7 31 (25.41%) Customer Experience
8 29 (23.77%) Workshop Facilitation
9 27 (22.13%) Community of Practice
9 27 (22.13%) Product Roadmap
10 24 (19.67%) AI
10 24 (19.67%) Coaching
10 24 (19.67%) Technology Strategy
11 23 (18.85%) Mentoring
11 23 (18.85%) Stakeholder Engagement
12 21 (17.21%) Continuous Improvement
12 21 (17.21%) Empathy Maps
12 21 (17.21%) Stakeholder Map
13 20 (16.39%) Storytelling
Programming Languages
1 6 (4.92%) SQL
2 4 (3.28%) Go
2 4 (3.28%) Java
2 4 (3.28%) Python
3 1 (0.82%) PowerShell
Qualifications
1 32 (26.23%) Degree
2 30 (24.59%) Security Cleared
3 28 (22.95%) SC Cleared
4 2 (1.64%) BPSS Clearance
4 2 (1.64%) ITIL Foundation Certificate
5 1 (0.82%) DV Cleared
5 1 (0.82%) ISEB
5 1 (0.82%) ITIL Certification
5 1 (0.82%) PMI Certification
5 1 (0.82%) PMP
Quality Assurance & Compliance
1 58 (47.54%) Accessibility
2 12 (9.84%) WCAG
3 7 (5.74%) Actionable Recommendations
3 7 (5.74%) QA
4 4 (3.28%) COBIT
5 1 (0.82%) GDPR
5 1 (0.82%) ISO/IEC 20000
5 1 (0.82%) ISO/IEC 27001
5 1 (0.82%) PMO
System Software
1 1 (0.82%) Active Directory
1 1 (0.82%) Virtual Desktop
Systems Management
1 4 (3.28%) Kubernetes
2 1 (0.82%) Grafana
2 1 (0.82%) Microsoft Intune
2 1 (0.82%) SCCM
2 1 (0.82%) Terraform
Vendors
1 38 (31.15%) Adobe
2 8 (6.56%) Oracle
3 6 (4.92%) Microsoft
4 4 (3.28%) SAP
4 4 (3.28%) Workday
5 2 (1.64%) ServiceNow
6 1 (0.82%) Cloudera
6 1 (0.82%) HP
6 1 (0.82%) Informatica