Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 24 January 2026, with comparisons to the same periods in the previous two years.

6 months to
24 Jan 2026
Same period 2025 Same period 2024
Rank 265 377 346
Rank change year-on-year +112 -31 -34
Permanent jobs citing Service Design 107 67 171
As % of all permanent jobs with remote/hybrid work options 0.69% 0.41% 0.69%
As % of the Processes & Methodologies category 0.79% 0.44% 0.74%
Number of salaries quoted 82 45 130
10th Percentile £47,574 £42,200 £39,748
25th Percentile £51,250 £46,238 £50,176
Median annual salary (50th Percentile) £60,000 £59,430 £62,500
Median % change year-on-year +0.96% -4.91% +13.64%
75th Percentile £76,236 £71,200 £70,000
90th Percentile £80,000 £79,054 £87,500
UK median annual salary £60,000 £61,600 £59,500
% change year-on-year -2.60% +3.53% -

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 13,564 15,399 23,181
As % of all permanent jobs with a WFH option 86.90% 94.05% 93.06%
Number of salaries quoted 8,623 9,062 19,012
10th Percentile £30,000 £36,250 £35,000
25th Percentile £42,500 £47,500 £44,899
Median annual salary (50th Percentile) £60,000 £62,500 £60,000
Median % change year-on-year -4.00% +4.17% -4.00%
75th Percentile £80,000 £82,500 £77,500
90th Percentile £100,000 £102,500 £96,539
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -8.00%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 24 January 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (4.67%) Confluence
2 2 (1.87%) CMS
3 1 (0.93%) Microsoft Exchange
3 1 (0.93%) SAS
Applications
1 21 (19.63%) Adobe XD
2 3 (2.80%) Microsoft Office
3 2 (1.87%) Microsoft Excel
4 1 (0.93%) Microsoft PowerPoint
Business Applications
1 1 (0.93%) Dynamics CRM
Cloud Services
1 27 (25.23%) Figma
2 24 (22.43%) Miro
3 12 (11.21%) SaaS
4 10 (9.35%) AWS
4 10 (9.35%) GCP
5 9 (8.41%) Microsoft 365
6 6 (5.61%) Azure
7 2 (1.87%) Adobe Analytics
7 2 (1.87%) Power Platform
7 2 (1.87%) Slack
8 1 (0.93%) Azure Key Vault
8 1 (0.93%) Entra ID
8 1 (0.93%) Google Analytics
8 1 (0.93%) Google Tag Manager
8 1 (0.93%) Microsoft Copilot
8 1 (0.93%) Power Automate
Communications & Networking
1 2 (1.87%) Broadband
Database & Business Intelligence
1 4 (3.74%) NoSQL
1 4 (3.74%) PostgreSQL
2 2 (1.87%) Power BI
3 1 (0.93%) Apache Hive
3 1 (0.93%) Big Data
3 1 (0.93%) BigQuery
3 1 (0.93%) Impala
3 1 (0.93%) Looker
3 1 (0.93%) Metadata
3 1 (0.93%) Relational Database
3 1 (0.93%) SQL Server
3 1 (0.93%) Tableau
Development Applications
1 14 (13.08%) Axure RP
1 14 (13.08%) Balsamiq
2 5 (4.67%) JIRA
3 4 (3.74%) Git
General
1 38 (35.51%) Public Sector
2 33 (30.84%) Inclusion and Diversity
3 28 (26.17%) Law
4 24 (22.43%) Social Skills
5 23 (21.50%) Finance
6 8 (7.48%) Financial Institution
7 7 (6.54%) Digital Health
7 7 (6.54%) Influencing Skills
7 7 (6.54%) Retail
8 5 (4.67%) Analytical Skills
8 5 (4.67%) Banking
9 4 (3.74%) Back Office
9 4 (3.74%) Presentation Skills
10 2 (1.87%) Games
10 2 (1.87%) Military
11 1 (0.93%) Documentation Skills
11 1 (0.93%) Health Technology
11 1 (0.93%) Legal
Job Titles
1 43 (40.19%) Designer
2 39 (36.45%) Service Designer
3 25 (23.36%) Lead
4 17 (15.89%) Lead Designer
4 17 (15.89%) Lead Service Designer
5 14 (13.08%) Senior
5 14 (13.08%) User Researcher
6 9 (8.41%) Analyst
7 7 (6.54%) Architect
8 6 (5.61%) Senior User Researcher
9 4 (3.74%) Consultant
9 4 (3.74%) IT Analyst
9 4 (3.74%) SAP Financial Consultant
9 4 (3.74%) Senior Consultant
9 4 (3.74%) Senior SAP Financial Consultant
9 4 (3.74%) Service Design Analyst
9 4 (3.74%) Service Transition Analyst
9 4 (3.74%) Transformation Consultant
9 4 (3.74%) Transition Analyst
9 4 (3.74%) Workday Consultant
Libraries, Frameworks & Software Standards
1 4 (3.74%) OpenAPI
1 4 (3.74%) Oracle Fusion
1 4 (3.74%) RESTful
1 4 (3.74%) Swagger
2 2 (1.87%) CSS
2 2 (1.87%) HTML
3 1 (0.93%) JSON
3 1 (0.93%) REST
Miscellaneous
1 27 (25.23%) Product Ownership
2 5 (4.67%) Cloud Native
3 4 (3.74%) Algorithms
3 4 (3.74%) Blog
3 4 (3.74%) CMDB
3 4 (3.74%) Self-Motivation
4 2 (1.87%) NHS
4 2 (1.87%) Social Media
5 1 (0.93%) Enterprise Software
5 1 (0.93%) Management Information System
Operating Systems
1 1 (0.93%) Windows
1 1 (0.93%) Windows Server
Processes & Methodologies
1 53 (49.53%) Agile
2 41 (38.32%) User Research
2 41 (38.32%) User-Centered Design (UCD)
3 38 (35.51%) User Experience
4 29 (27.10%) Community of Practice
5 27 (25.23%) Stakeholder Engagement
6 25 (23.36%) Technology Strategy
7 24 (22.43%) Coaching
7 24 (22.43%) Usability Testing
8 23 (21.50%) Analytics
9 20 (18.69%) Mentoring
10 19 (17.76%) Prototyping
10 19 (17.76%) Stakeholder Management
11 18 (16.82%) Roadmaps
12 17 (15.89%) Continuous Improvement
12 17 (15.89%) Journey Map
13 16 (14.95%) Change Management
13 16 (14.95%) High-Fidelity Prototypes
14 15 (14.02%) Actionable Insight
14 15 (14.02%) Product Strategy
Programming Languages
1 7 (6.54%) SQL
2 5 (4.67%) Python
3 4 (3.74%) Go
3 4 (3.74%) Java
4 1 (0.93%) PowerShell
4 1 (0.93%) R
Qualifications
1 36 (33.64%) Degree
2 35 (32.71%) Security Cleared
3 33 (30.84%) SC Cleared
4 2 (1.87%) BPSS Clearance
4 2 (1.87%) ITIL Foundation Certificate
5 1 (0.93%) ITIL Certification
Quality Assurance & Compliance
1 44 (41.12%) Accessibility
2 16 (14.95%) WCAG
3 9 (8.41%) QA
4 7 (6.54%) Actionable Recommendations
5 4 (3.74%) COBIT
6 1 (0.93%) ISO/IEC 20000
6 1 (0.93%) ISO/IEC 27001
System Software
1 1 (0.93%) Active Directory
1 1 (0.93%) Virtual Desktop
Systems Management
1 4 (3.74%) Kubernetes
2 1 (0.93%) Grafana
2 1 (0.93%) Microsoft Intune
2 1 (0.93%) SCCM
2 1 (0.93%) Terraform
Vendors
1 23 (21.50%) Adobe
2 8 (7.48%) Oracle
3 5 (4.67%) Microsoft
4 4 (3.74%) SAP
4 4 (3.74%) Workday
5 1 (0.93%) Cloudera
5 1 (0.93%) Google
5 1 (0.93%) HP
5 1 (0.93%) Informatica