Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 7 February 2026, with comparisons to the same periods in the previous two years.

6 months to
7 Feb 2026
Same period 2025 Same period 2024
Rank 271 368 378
Rank change year-on-year +97 +10 -51
Permanent jobs citing Service Design 114 63 165
As % of all permanent jobs with remote/hybrid work options 0.71% 0.40% 0.59%
As % of the Processes & Methodologies category 0.83% 0.42% 0.64%
Number of salaries quoted 79 43 119
10th Percentile £48,090 £42,200 £39,748
25th Percentile £51,250 £44,994 £51,300
Median annual salary (50th Percentile) £63,076 £59,430 £63,929
Median % change year-on-year +6.13% -7.04% +16.23%
75th Percentile £76,699 £71,200 £72,253
90th Percentile £80,000 £73,886 £87,500
UK median annual salary £63,076 £62,500 £58,232
% change year-on-year +0.92% +7.33% +1.27%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 13,808 15,028 25,736
As % of all permanent jobs with a WFH option 86.57% 94.62% 92.71%
Number of salaries quoted 8,791 8,918 21,255
10th Percentile £30,000 £36,250 £34,500
25th Percentile £42,500 £47,500 £43,750
Median annual salary (50th Percentile) £60,000 £63,000 £57,965
Median % change year-on-year -4.76% +8.69% -7.26%
75th Percentile £80,000 £82,400 £77,500
90th Percentile £100,000 £102,500 £95,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 7 February 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (5.26%) Confluence
2 2 (1.75%) CMS
3 1 (0.88%) Microsoft Exchange
3 1 (0.88%) SAS
Applications
1 19 (16.67%) Adobe XD
2 3 (2.63%) Microsoft Office
3 2 (1.75%) Microsoft Excel
4 1 (0.88%) Microsoft PowerPoint
Business Applications
1 1 (0.88%) Dynamics CRM
Cloud Services
1 25 (21.93%) Figma
2 22 (19.30%) Miro
3 12 (10.53%) AWS
3 12 (10.53%) GCP
3 12 (10.53%) SaaS
4 11 (9.65%) Adobe Analytics
5 10 (8.77%) Microsoft 365
6 8 (7.02%) Azure
7 2 (1.75%) Microsoft Copilot
7 2 (1.75%) Power Platform
7 2 (1.75%) Slack
8 1 (0.88%) Azure Key Vault
8 1 (0.88%) Entra ID
8 1 (0.88%) Google Analytics
8 1 (0.88%) Google Tag Manager
8 1 (0.88%) Power Automate
Communications & Networking
1 11 (9.65%) Broadband
Database & Business Intelligence
1 4 (3.51%) NoSQL
1 4 (3.51%) PostgreSQL
2 2 (1.75%) Power BI
2 2 (1.75%) Relational Database
3 1 (0.88%) Apache Hive
3 1 (0.88%) Big Data
3 1 (0.88%) BigQuery
3 1 (0.88%) Impala
3 1 (0.88%) Looker
3 1 (0.88%) Metadata
3 1 (0.88%) SQL Server
3 1 (0.88%) Tableau
Development Applications
1 12 (10.53%) Axure RP
1 12 (10.53%) Balsamiq
2 7 (6.14%) JIRA
3 4 (3.51%) Git
General
1 38 (33.33%) Public Sector
2 33 (28.95%) Inclusion and Diversity
3 28 (24.56%) Law
4 26 (22.81%) Social Skills
5 25 (21.93%) Finance
6 11 (9.65%) Games
7 8 (7.02%) Financial Institution
8 7 (6.14%) Digital Health
8 7 (6.14%) Influencing Skills
8 7 (6.14%) Retail
9 6 (5.26%) Analytical Skills
9 6 (5.26%) Presentation Skills
10 5 (4.39%) Banking
11 4 (3.51%) Back Office
12 2 (1.75%) Military
13 1 (0.88%) Documentation Skills
13 1 (0.88%) Health Technology
13 1 (0.88%) Legal
Job Titles
1 42 (36.84%) Designer
2 36 (31.58%) Service Designer
3 33 (28.95%) Lead
4 20 (17.54%) Lead Designer
5 18 (15.79%) Lead Service Designer
6 14 (12.28%) Senior
7 12 (10.53%) User Researcher
8 10 (8.77%) Analyst
9 7 (6.14%) Architect
9 7 (6.14%) Delivery Manager
10 6 (5.26%) Digital Designer
10 6 (5.26%) Senior User Researcher
11 5 (4.39%) Agile Delivery Manager
12 4 (3.51%) IT Analyst
12 4 (3.51%) SAP Financial Consultant
12 4 (3.51%) Senior SAP Financial Consultant
12 4 (3.51%) Service Design Analyst
12 4 (3.51%) Service Transition Analyst
12 4 (3.51%) Transformation Consultant
12 4 (3.51%) Transition Analyst
Libraries, Frameworks & Software Standards
1 4 (3.51%) OpenAPI
1 4 (3.51%) Oracle Fusion
1 4 (3.51%) RESTful
1 4 (3.51%) Swagger
2 2 (1.75%) CSS
2 2 (1.75%) HTML
3 1 (0.88%) JSON
3 1 (0.88%) REST
Miscellaneous
1 26 (22.81%) Product Ownership
2 11 (9.65%) Social Media
3 7 (6.14%) Cloud Native
4 4 (3.51%) Algorithms
4 4 (3.51%) Blog
4 4 (3.51%) CMDB
4 4 (3.51%) Self-Motivation
5 2 (1.75%) NHS
6 1 (0.88%) Enterprise Software
6 1 (0.88%) Management Information System
6 1 (0.88%) Onboarding
Operating Systems
1 1 (0.88%) Windows
1 1 (0.88%) Windows Server
Processes & Methodologies
1 64 (56.14%) Agile
2 49 (42.98%) User Research
3 46 (40.35%) User-Centered Design (UCD)
4 37 (32.46%) User Experience
5 30 (26.32%) Analytics
6 29 (25.44%) Community of Practice
7 27 (23.68%) Roadmaps
8 26 (22.81%) Stakeholder Engagement
9 25 (21.93%) Technology Strategy
10 24 (21.05%) Coaching
10 24 (21.05%) Journey Map
11 23 (20.18%) Mentoring
12 22 (19.30%) Customer Experience
13 21 (18.42%) Stakeholder Management
14 20 (17.54%) Usability Testing
15 19 (16.67%) Continuous Improvement
15 19 (16.67%) Prototyping
15 19 (16.67%) Workshop Facilitation
16 17 (14.91%) Change Management
17 16 (14.04%) Product Roadmap
Programming Languages
1 7 (6.14%) SQL
2 5 (4.39%) Python
3 4 (3.51%) Go
3 4 (3.51%) Java
4 1 (0.88%) PowerShell
4 1 (0.88%) R
Qualifications
1 35 (30.70%) Degree
2 34 (29.82%) Security Cleared
3 32 (28.07%) SC Cleared
4 2 (1.75%) BPSS Clearance
4 2 (1.75%) ITIL Foundation Certificate
5 1 (0.88%) DV Cleared
5 1 (0.88%) ITIL Certification
Quality Assurance & Compliance
1 51 (44.74%) Accessibility
2 14 (12.28%) WCAG
3 9 (7.89%) QA
4 6 (5.26%) Actionable Recommendations
5 4 (3.51%) COBIT
6 1 (0.88%) ISO/IEC 20000
6 1 (0.88%) ISO/IEC 27001
6 1 (0.88%) PMO
System Software
1 1 (0.88%) Active Directory
1 1 (0.88%) Virtual Desktop
Systems Management
1 4 (3.51%) Kubernetes
2 1 (0.88%) Grafana
2 1 (0.88%) Microsoft Intune
2 1 (0.88%) SCCM
2 1 (0.88%) Terraform
Vendors
1 30 (26.32%) Adobe
2 8 (7.02%) Oracle
3 6 (5.26%) Microsoft
4 4 (3.51%) SAP
4 4 (3.51%) Workday
5 2 (1.75%) ServiceNow
6 1 (0.88%) Cloudera
6 1 (0.88%) Google
6 1 (0.88%) HP
6 1 (0.88%) Informatica