Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 27 July 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Jul 2026
Same period 2025 Same period 2024
Rank 267 373 388
Rank change year-on-year +106 +15 -71
Permanent jobs citing Service Design 199 56 137
As % of all permanent jobs with remote/hybrid work options 0.91% 0.34% 0.51%
As % of the Processes & Methodologies category 1.10% 0.36% 0.57%
Number of salaries quoted 134 41 90
10th Percentile £44,972 £47,500 £46,700
25th Percentile £45,456 £52,000 £50,000
Median annual salary (50th Percentile) £63,076 £60,000 £57,965
Median % change year-on-year +5.13% +3.51% -5.56%
75th Percentile £75,000 £72,500 £62,200
90th Percentile £82,625 £110,000 £73,750
UK median annual salary £65,000 £60,000 £58,800
% change year-on-year +8.33% +2.04% -9.42%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 18,117 15,366 23,899
As % of all permanent jobs with a WFH option 82.93% 93.09% 88.14%
Number of salaries quoted 13,146 9,081 17,628
10th Percentile £35,000 £29,750 £35,000
25th Percentile £44,972 £41,250 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £57,965
Median % change year-on-year - +3.51% -7.26%
75th Percentile £80,000 £78,750 £77,500
90th Percentile £100,000 £102,410 £96,250
UK median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -8.33%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 27 July 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.51%) Camunda
1 3 (1.51%) SharePoint
2 1 (0.50%) Apache Spark
2 1 (0.50%) Confluence
Applications
1 5 (2.51%) Microsoft Office
2 4 (2.01%) Microsoft Excel
3 2 (1.01%) Microsoft PowerPoint
4 1 (0.50%) Adobe XD
4 1 (0.50%) Chatbot
4 1 (0.50%) InDesign
4 1 (0.50%) Photoshop
4 1 (0.50%) Trello
Cloud Services
1 44 (22.11%) Azure
2 40 (20.10%) AWS
3 30 (15.08%) GCP
4 29 (14.57%) Adobe Analytics
5 18 (9.05%) SaaS
6 16 (8.04%) Power Platform
7 12 (6.03%) Google Analytics
8 11 (5.53%) dbt
9 7 (3.52%) Serverless
10 6 (3.02%) PaaS
11 4 (2.01%) Microsoft 365
12 3 (1.51%) Azure Service Bus
12 3 (1.51%) Microsoft Copilot
13 2 (1.01%) Azure Key Vault
13 2 (1.01%) Azure Logic Apps
13 2 (1.01%) Azure Monitor
13 2 (1.01%) Google Workspace
13 2 (1.01%) Microsoft Purview
13 2 (1.01%) Miro
14 1 (0.50%) Cloud Computing
Communications & Networking
1 29 (14.57%) Broadband
Database & Business Intelligence
1 16 (8.04%) Power BI
2 4 (2.01%) Metadata
2 4 (2.01%) Relational Database
3 3 (1.51%) PostgreSQL
4 2 (1.01%) Azure SQL Database
4 2 (1.01%) Geospatial Data
4 2 (1.01%) Metadata Repository
5 1 (0.50%) Big Data
Development Applications
1 3 (1.51%) JIRA
2 1 (0.50%) Git
General
1 76 (38.19%) Public Sector
2 72 (36.18%) Social Skills
3 55 (27.64%) Inclusion and Diversity
4 50 (25.13%) Finance
4 50 (25.13%) Law
5 33 (16.58%) Games
6 26 (13.07%) Analytical Skills
7 23 (11.56%) Presentation Skills
8 12 (6.03%) Retail
9 11 (5.53%) Legal
10 10 (5.03%) Banking
11 9 (4.52%) Back Office
11 9 (4.52%) Financial Institution
12 6 (3.02%) Telecoms
13 5 (2.51%) Influencing Skills
14 3 (1.51%) Local Government
14 3 (1.51%) Organisational Skills
14 3 (1.51%) Social Housing
14 3 (1.51%) Social Science
15 2 (1.01%) Marketing
Job Titles
1 44 (22.11%) Senior
2 40 (20.10%) Architect
3 33 (16.58%) Lead
4 29 (14.57%) Delivery Manager
5 26 (13.07%) Senior Manager
6 25 (12.56%) Service Manager
7 24 (12.06%) Analyst
7 24 (12.06%) Designer
8 23 (11.56%) Agile Delivery Manager
9 20 (10.05%) IT Manager
9 20 (10.05%) IT Services Manager
10 19 (9.55%) Solutions Architect
11 18 (9.05%) Senior Delivery Manager
12 17 (8.54%) Senior Agile Delivery Manager
12 17 (8.54%) Service Designer
13 14 (7.04%) Technical Architect
14 13 (6.53%) Digital Designer
14 13 (6.53%) Service Design Manager
15 11 (5.53%) Artificial Intelligence Architect
16 10 (5.03%) User Researcher
Libraries, Frameworks & Software Standards
1 11 (5.53%) OpenAPI
1 11 (5.53%) RESTful
1 11 (5.53%) Swagger
2 6 (3.02%) Kafka
2 6 (3.02%) REST
2 6 (3.02%) Spring
3 3 (1.51%) RabbitMQ
3 3 (1.51%) Spring Boot
4 2 (1.01%) GeoJSON
4 2 (1.01%) XBRL
4 2 (1.01%) XML
5 1 (0.50%) Microsoft Graph
5 1 (0.50%) NumPy
5 1 (0.50%) Pandas
5 1 (0.50%) PyTorch
5 1 (0.50%) scikit-learn
5 1 (0.50%) TensorFlow
Miscellaneous
1 35 (17.59%) Cloud Native
2 29 (14.57%) Social Media
3 19 (9.55%) Product Ownership
4 6 (3.02%) AI Agents
5 5 (2.51%) Onboarding
6 4 (2.01%) Blog
6 4 (2.01%) Management Information System
7 2 (1.01%) Data Centre
7 2 (1.01%) Legacy Systems
7 2 (1.01%) Self-Motivation
8 1 (0.50%) Analytical Mindset
8 1 (0.50%) CMDB
8 1 (0.50%) Enterprise Cloud
8 1 (0.50%) Life Science
8 1 (0.50%) Mobile App
8 1 (0.50%) Public Cloud
Operating Systems
1 1 (0.50%) Linux
1 1 (0.50%) Windows
Processes & Methodologies
1 123 (61.81%) Agile
2 67 (33.67%) User Research
3 62 (31.16%) AI
4 57 (28.64%) Mentoring
5 55 (27.64%) Roadmaps
6 53 (26.63%) Analytics
7 45 (22.61%) Product Roadmap
8 44 (22.11%) Continuous Improvement
9 41 (20.60%) Workshop Facilitation
10 39 (19.60%) User-Centered Design (UCD)
11 38 (19.10%) Journey Map
12 36 (18.09%) Customer Experience
12 36 (18.09%) ITIL
13 35 (17.59%) User Experience
14 34 (17.09%) Community of Practice
15 33 (16.58%) Prototyping
15 33 (16.58%) Scrum
16 32 (16.08%) Storytelling
16 32 (16.08%) Technology Strategy
17 30 (15.08%) Project Delivery
Programming Languages
1 12 (6.03%) SQL
2 6 (3.02%) Java
3 2 (1.01%) Bicep
4 1 (0.50%) PowerShell
4 1 (0.50%) Python
Qualifications
1 61 (30.65%) Security Cleared
2 55 (27.64%) SC Cleared
3 42 (21.11%) Degree
4 5 (2.51%) DV Cleared
5 3 (1.51%) DBS Check
5 3 (1.51%) ICAEW
5 3 (1.51%) ISEB
5 3 (1.51%) PMI Certification
5 3 (1.51%) PMP
6 1 (0.50%) Azure Certification
6 1 (0.50%) CCNA
6 1 (0.50%) CCNP
6 1 (0.50%) Cisco Certification
6 1 (0.50%) Computer Science Degree
6 1 (0.50%) LPIC
6 1 (0.50%) MCSE
6 1 (0.50%) Microsoft Certification
6 1 (0.50%) RHCSA
6 1 (0.50%) VCAP
6 1 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 40 (20.10%) Accessibility
2 9 (4.52%) GDPR
3 2 (1.01%) ISO 9001
3 2 (1.01%) ISO/IEC 27001
3 2 (1.01%) ISO/IEC 42001
3 2 (1.01%) NCSC
3 2 (1.01%) PMO
3 2 (1.01%) WCAG
4 1 (0.50%) Actionable Recommendations
4 1 (0.50%) QA
4 1 (0.50%) SLA
System Software
1 6 (3.02%) Docker
2 2 (1.01%) VMware Infrastructure
3 1 (0.50%) vSphere
Systems Management
1 6 (3.02%) Kubernetes
1 6 (3.02%) Terraform
2 1 (0.50%) SysTrack
Vendors
1 35 (17.59%) Microsoft
2 31 (15.58%) Adobe
3 15 (7.54%) Google
4 11 (5.53%) OpenAI
5 6 (3.02%) ServiceNow
6 4 (2.01%) Freshdesk
7 2 (1.01%) BMC
7 2 (1.01%) Databricks
7 2 (1.01%) Progress
7 2 (1.01%) VMware
8 1 (0.50%) Cisco
8 1 (0.50%) Cognizant
8 1 (0.50%) Nexthink
8 1 (0.50%) Sage