Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 271 373 330
Rank change year-on-year +102 -43 -16
Permanent jobs citing Service Design 103 67 159
As % of all permanent jobs with remote/hybrid work options 0.69% 0.41% 0.73%
As % of the Processes & Methodologies category 0.78% 0.44% 0.78%
Number of salaries quoted 82 44 131
10th Percentile £47,574 £42,200 £39,748
25th Percentile £51,250 £45,625 £50,351
Median annual salary (50th Percentile) £60,000 £55,500 £62,500
Median % change year-on-year +8.11% -11.20% +13.64%
75th Percentile £76,236 £64,211 £70,000
90th Percentile £80,000 £79,916 £82,500
UK median annual salary £60,000 £59,430 £60,000
% change year-on-year +0.96% -0.95% +1.68%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 13,144 15,339 20,307
As % of all permanent jobs with a WFH option 87.43% 93.72% 93.52%
Number of salaries quoted 8,355 9,020 16,451
10th Percentile £30,000 £36,250 £36,250
25th Percentile £41,500 £47,000 £45,000
Median annual salary (50th Percentile) £60,000 £62,500 £60,000
Median % change year-on-year -4.00% +4.17% -4.00%
75th Percentile £80,000 £82,100 £78,750
90th Percentile £100,000 £100,000 £97,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 13 January 2026.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (4.85%) Confluence
2 2 (1.94%) CMS
3 1 (0.97%) Microsoft Exchange
3 1 (0.97%) SAS
Applications
1 21 (20.39%) Adobe XD
2 3 (2.91%) Microsoft Office
3 2 (1.94%) Microsoft Excel
4 1 (0.97%) Microsoft PowerPoint
Business Applications
1 1 (0.97%) Dynamics CRM
Cloud Services
1 27 (26.21%) Figma
2 24 (23.30%) Miro
3 10 (9.71%) SaaS
4 9 (8.74%) Microsoft 365
5 7 (6.80%) AWS
5 7 (6.80%) GCP
6 5 (4.85%) Azure
7 2 (1.94%) Microsoft Copilot
7 2 (1.94%) Power Platform
7 2 (1.94%) Slack
8 1 (0.97%) Adobe Analytics
8 1 (0.97%) Azure Key Vault
8 1 (0.97%) Entra ID
8 1 (0.97%) Google Analytics
8 1 (0.97%) Google Tag Manager
8 1 (0.97%) Power Automate
Communications & Networking
1 1 (0.97%) Broadband
Database & Business Intelligence
1 4 (3.88%) NoSQL
2 2 (1.94%) PostgreSQL
2 2 (1.94%) Power BI
3 1 (0.97%) Apache Hive
3 1 (0.97%) Big Data
3 1 (0.97%) BigQuery
3 1 (0.97%) Impala
3 1 (0.97%) Looker
3 1 (0.97%) Relational Database
3 1 (0.97%) SQL Server
3 1 (0.97%) Tableau
Development Applications
1 14 (13.59%) Axure RP
1 14 (13.59%) Balsamiq
2 5 (4.85%) JIRA
3 4 (3.88%) Git
General
1 38 (36.89%) Public Sector
2 31 (30.10%) Inclusion and Diversity
3 26 (25.24%) Law
4 20 (19.42%) Finance
4 20 (19.42%) Social Skills
5 7 (6.80%) Digital Health
5 7 (6.80%) Financial Institution
5 7 (6.80%) Influencing Skills
6 5 (4.85%) Analytical Skills
6 5 (4.85%) Presentation Skills
6 5 (4.85%) Retail
7 3 (2.91%) Banking
8 2 (1.94%) Back Office
8 2 (1.94%) Military
9 1 (0.97%) Documentation Skills
9 1 (0.97%) Games
9 1 (0.97%) Health Technology
9 1 (0.97%) Legal
Job Titles
1 43 (41.75%) Designer
2 39 (37.86%) Service Designer
3 24 (23.30%) Lead
4 16 (15.53%) Lead Designer
4 16 (15.53%) Lead Service Designer
5 15 (14.56%) Senior
6 14 (13.59%) User Researcher
7 9 (8.74%) Analyst
8 6 (5.83%) Senior User Researcher
9 4 (3.88%) Consultant
9 4 (3.88%) IT Analyst
9 4 (3.88%) Oracle Consultant
9 4 (3.88%) SAP Consultant
9 4 (3.88%) Senior Consultant
9 4 (3.88%) Senior Oracle Consultant
9 4 (3.88%) Senior SAP Consultant
9 4 (3.88%) Service Analyst
9 4 (3.88%) Service Design Analyst
9 4 (3.88%) Service Transition Analyst
9 4 (3.88%) Workday Consultant
Libraries, Frameworks & Software Standards
1 3 (2.91%) Oracle Fusion
2 2 (1.94%) CSS
2 2 (1.94%) HTML
2 2 (1.94%) OpenAPI
2 2 (1.94%) RESTful
2 2 (1.94%) Swagger
3 1 (0.97%) JSON
3 1 (0.97%) REST
Miscellaneous
1 25 (24.27%) Product Ownership
2 4 (3.88%) Algorithms
2 4 (3.88%) Cloud Native
2 4 (3.88%) CMDB
3 2 (1.94%) Blog
3 2 (1.94%) NHS
3 2 (1.94%) Self-Motivation
4 1 (0.97%) Enterprise Software
4 1 (0.97%) Management Information System
4 1 (0.97%) Social Media
Operating Systems
1 1 (0.97%) Windows
1 1 (0.97%) Windows Server
Processes & Methodologies
1 52 (50.49%) Agile
2 40 (38.83%) User Research
2 40 (38.83%) User-Centered Design (UCD)
3 38 (36.89%) User Experience
4 29 (28.16%) Community of Practice
5 26 (25.24%) Stakeholder Engagement
6 24 (23.30%) Coaching
6 24 (23.30%) Technology Strategy
6 24 (23.30%) Usability Testing
7 22 (21.36%) Analytics
8 20 (19.42%) Mentoring
9 19 (18.45%) Prototyping
10 17 (16.50%) Stakeholder Management
11 16 (15.53%) Continuous Improvement
11 16 (15.53%) High-Fidelity Prototypes
11 16 (15.53%) Journey Map
12 15 (14.56%) Actionable Insight
12 15 (14.56%) Change Management
12 15 (14.56%) Product Strategy
12 15 (14.56%) Roadmaps
Programming Languages
1 7 (6.80%) SQL
2 5 (4.85%) Python
3 4 (3.88%) Go
4 2 (1.94%) Java
5 1 (0.97%) PowerShell
5 1 (0.97%) R
Qualifications
1 36 (34.95%) Degree
2 35 (33.98%) Security Cleared
3 33 (32.04%) SC Cleared
4 2 (1.94%) BPSS Clearance
4 2 (1.94%) ITIL Certification
4 2 (1.94%) ITIL Foundation Certificate
5 1 (0.97%) Six Sigma Green Belt
5 1 (0.97%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 43 (41.75%) Accessibility
2 16 (15.53%) WCAG
3 9 (8.74%) QA
4 7 (6.80%) Actionable Recommendations
5 4 (3.88%) COBIT
6 1 (0.97%) ISO/IEC 20000
6 1 (0.97%) ISO/IEC 27001
System Software
1 2 (1.94%) Virtual Desktop
2 1 (0.97%) Active Directory
Systems Management
1 4 (3.88%) Kubernetes
2 1 (0.97%) Grafana
2 1 (0.97%) Microsoft Intune
2 1 (0.97%) SCCM
2 1 (0.97%) Terraform
Vendors
1 22 (21.36%) Adobe
2 7 (6.80%) Oracle
3 5 (4.85%) Microsoft
4 4 (3.88%) SAP
4 4 (3.88%) Workday
5 1 (0.97%) Cloudera
5 1 (0.97%) Google
5 1 (0.97%) HP
5 1 (0.97%) Informatica
5 1 (0.97%) ServiceNow