Head of Customer Experience Jobs with Work from Home Options

Head of Customer Experience (Head of CX)
UK > Work from Home

The median Head of Customer Experience (Head of CX) salary in Work from Home is £70,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 578 654 833
Rank change year-on-year +76 +179 -263
Permanent jobs requiring a Head of Customer Experience 7 5 1
As % of all permanent jobs with a WFH option 0.021% 0.012% 0.001%
As % of the Job Titles category 0.022% 0.012% 0.002%
Number of salaries quoted 7 5 1
10th Percentile - £67,500 -
25th Percentile £63,750 £75,000 £62,500
Median annual salary (50th Percentile) £70,000 £80,000 £65,000
Median % change year-on-year -12.50% +23.08% -
75th Percentile £75,000 £107,500 £67,500
90th Percentile £125,000 - -
UK median annual salary £70,000 £80,000 £65,000
% change year-on-year -12.50% +23.08% +1.96%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,433 40,693 66,264
% of permanent jobs with a recognized job title 95.99% 96.00% 97.39%
Number of salaries quoted 24,885 28,909 42,146
10th Percentile £33,000 £36,626 £36,250
25th Percentile £42,500 £47,375 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Head of Customer Experience
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Head of Customer Experience in the job title as a proportion of all IT jobs advertised.

Head of Customer Experience trend for jobs with a WFH option

Head of Customer Experience
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Head of Customer Experience.

Head of Customer Experience salary trend for jobs with a WFH option

Head of Customer Experience
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Head of Customer Experience over the 6 months to 5 May 2024.

Head of Customer Experience salary histogram for jobs with a WFH option

Head of Customer Experience Skill Set
Top 27 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 5 May 2024, Head of Customer Experience job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Head of Customer Experience in the job title.

1 7 (100.00%) SaaS
1 7 (100.00%) Problem-Solving
1 7 (100.00%) Customer Experience
2 6 (85.71%) Customer Service
2 6 (85.71%) Inclusion and Diversity
2 6 (85.71%) Mentoring
2 6 (85.71%) Coaching
3 1 (14.29%) User Experience
3 1 (14.29%) Analytical Skills
3 1 (14.29%) Prototyping
3 1 (14.29%) Master's Degree
3 1 (14.29%) Strategic Thinking
3 1 (14.29%) Customer-Centricity
3 1 (14.29%) Decision-Making
3 1 (14.29%) Continuous Improvement
3 1 (14.29%) Marketing Strategy
3 1 (14.29%) Finance
3 1 (14.29%) Marketing
3 1 (14.29%) Degree
3 1 (14.29%) Psychology
3 1 (14.29%) UX Design
3 1 (14.29%) Product Management
3 1 (14.29%) Customer Engagement
3 1 (14.29%) Data-Driven Decision Making
3 1 (14.29%) User-Centered Design (UCD)
3 1 (14.29%) Design Thinking
3 1 (14.29%) Social Skills

Head of Customer Experience Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 7 (100.00%) SaaS
General
1 6 (85.71%) Inclusion and Diversity
2 1 (14.29%) Analytical Skills
2 1 (14.29%) Finance
2 1 (14.29%) Marketing
2 1 (14.29%) Social Skills
Processes & Methodologies
1 7 (100.00%) Customer Experience
1 7 (100.00%) Problem-Solving
2 6 (85.71%) Coaching
2 6 (85.71%) Customer Service
2 6 (85.71%) Mentoring
3 1 (14.29%) Continuous Improvement
3 1 (14.29%) Customer Engagement
3 1 (14.29%) Customer-Centricity
3 1 (14.29%) Data-Driven Decision Making
3 1 (14.29%) Decision-Making
3 1 (14.29%) Design Thinking
3 1 (14.29%) Marketing Strategy
3 1 (14.29%) Product Management
3 1 (14.29%) Prototyping
3 1 (14.29%) Psychology
3 1 (14.29%) Strategic Thinking
3 1 (14.29%) User Experience
3 1 (14.29%) User-Centered Design (UCD)
3 1 (14.29%) UX Design
Qualifications
1 1 (14.29%) Degree
1 1 (14.29%) Master's Degree