176 to 200 of 3,814 CRM Jobs in England

. Oversee day‐to‐day operations: patch management, incident response (target MTTR < 2 hrs), and capacity planning. Ensure high availability of core systems (ERP, CRM, SharePoint, BI platforms) with > 99.5% uptime. Manage help‐desk escalations, SLAs, and vendor support for hardware and software. Analytics & Reporting (25%) Own the delivery ...

development across the practice, including performance management, skills development, training, knowledge sharing, succession planning and recruitment Required Experience Proven experience leading enterprise application, ERP, CRM, or digital transformation programmes within complex organisations. Strong experience working with SAP solutions, ideally including S/4HANA or wider SAP transformation initiatives. Experience across ...

utilising LLM‐powered features, prompt engineering , and automated workflows. Domain Knowledge: Strong understanding of SaaS ecosystems, CX or ES domains, contact center tech (telephony, CRM), or IT support ticketing workflows. Travel Commitment: Ability and willingness to travel up to 30% annually for on‐site customer discovery and presentation sessions. Education ...

powered features, prompt engineering , and automated workflows.* ## Domain Knowledge: Strong understanding of SaaS ecosystems, CX or ES domains, contact center tech (telephony, CRM), or IT support ticketing workflows.* ## Travel Commitment: Ability and willingness to travel up to 30% annually for on-site customer discovery and presentation sessions.* ## ...

platform, its roadmap and the team around it are yours, and the group's wider Microsoft estate (Azure data platform, Power BI, a CRM decision on the horizon) grows around them. Team and governance The role reports to the Group Head of Finance, IT & Administration, who runs the programme ...

experience in managing commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferred Minimum 5 years of experience in CRM platforms such as Salesforce, including sales workflows, process design, and reengineering Comfortable operating in an agile environment; demonstrated ability to translate business needs into process ...

years of experience in Revenue Operations, Sales Operations, or a related go-to-market function — ideally within a B2B SaaS environment Strong command of CRM platforms and revenue tooling; you know how to get clean data out of messy systems Analytical and comfortable working with large datasets — whether that ...

needs into practical technical solutions, challenge complexity, prioritise investment, and communicate effectively with senior stakeholders. Experience working with enterprise platforms such as ERP, HR, CRM, finance, and project delivery systems. Construction, consulting, or professional services experience is beneficial. Our values Safety first - Going home safe and well: We champion ...

multiple stakeholders up to the C‐suite level within a large enterprise environment. Demonstrated analytical and problem‐solving skills, with experience using data/CRM (e.g., Salesforce) for account mapping, opportunity identification, and accurate forecasting. Exceptional written and verbal communication and presentation skills, with the ability to articulate complex financial ...

Teams. Experience working with structured data and reporting outputs. Ability toidentifyand document technical issues, datagapsand process failures. DesirableSkills &Experience Experience using Salesforce or similar CRM platforms. Experience using Tableau or other reporting and analytics tools. Experience reviewing customer interactions, callrecordingsor transcripts. Exposure to AI tools, speech analytics, qualitymonitoringor automated evaluation ...

able to explain technical trade-offs to non-technical audiences and write documentation that finance analysts can use to validate outputs Preferred: Experience integrating CRM/ERP systems (NetSuite, Salesforce, or similar) into a warehouse layer, including ELT patterns, API pagination, and incremental loads Preferred: Python for pipeline scripting ...

able to explain technical trade-offs to non-technical audiences and write documentation that finance analysts can use to validate outputs Preferred: Experience integrating CRM/ERP systems (NetSuite, Salesforce, or similar) into a warehouse layer, including ELT patterns, API pagination, and incremental loads Preferred: Python for pipeline scripting ...

disciplines picked up, or moves outside your comfort zone you have chosen to make Working knowledge of industry-standard software packages or SaaS offerings (CRM, ERP, IDAM), cloud platforms (AWS, Azure) and infrastructure Experience of agile, product and platform-centric delivery Exposure to regulated, safety-critical or critical national infrastructure ...

gathering feedback, identifying trends, influencing service improvements and contributing to customer success stories and case studies. Monitor customer health, satisfaction and retention using CRM and customer success metrics, providing regular insight and maintaining accurate customer records and documentation. About You We're looking for someone who enjoys building relationships, solving … Development and Marketing. Commercial awareness, with the ability to recognise opportunities to grow customer relationships in a way that genuinely adds value. Experience using CRM systems such as Zoho CRM, Salesforce or HubSpot would be an advantage. Experience of project management, business development, the Sage partner channel or working with ...

engagement activities. Work closely with colleagues to ensure a consistent service and sales approach. Collaborate with Marketing to support customer communications and campaigns. Utilise CRM systems effectively to manage customer interactions and opportunities. Produce regular customer and sales performance summaries. Contribute ideas that enhance the customer experience and improve service … achieving sales and customer engagement targets. Experience delivering excellent customer service and account management. Ability to identify and develop sales opportunities. Experience using CRM and customer engagement platforms such as Salesforce, HubSpot or Zendesk. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage competing priorities. ...

Support, Product, and Professional Services to deliver exceptional customer outcomes.Hands-on experience with Customer Success platforms such as Gainsight, Totango, ChurnZero, Planhat, or similar CRM and customer health tools.Excellent executive communication, presentation, facilitation, and relationship-building skills.Strong analytical and problem-solving abilities with the capability to translate customer goals into … customer success metrics, including customer health, product adoption, retention, customer advocacy, and value realization.Experience working with Salesforce, Gainsight, Gong, or similar customer engagement and CRM platforms.Ideal QualificationsDemonstrated success managing Fortune 1000 or large global enterprise customers with complex, multi-stakeholder environments.Experience supporting strategic customers across multiple countries or regions within ...

internal teams; run steering committees and executive business reviews.Track contractual obligations, SLAs, and data privacy/security requirements; ensure issue resolution and escalation management.Maintain CRM hygiene and adhere to operating rhythms, forecasting, and reporting standards.Thought leadershipAdvise customers on best practices in merchandising, pricing/promo, demand planning, store operations … analytics deliver ROI.Excellent commercial acumen: negotiation, contract management, and procurement navigation.Executive communication and storytelling skills; able to connect technical capabilities to business outcomes.Proficiency with CRM (e.g., Salesforce), analytics tools, and productivity suites; familiarity with customer success platforms is a plus.Language: fluent English required and additional EMEA languages are a plus.Education ...

CRM Manager | Cambridgeshire | Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across … their brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

CRM Manager | Cambridgeshire | Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across … their brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

CRM Manager | Cambridgeshire | Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across … their brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

take ownership of the end-to-end customer order process, ensuring orders are processed accurately and efficiently, while maintaining high standards across ERP and CRM systems. Working closely with Sales, Operations, Engineering, Production, Logistics, Finance and Quality, you will play an important role in improving processes, resolving customer issues … correct. Manage amendments, cancellations, credits and returns. Ensure customer issues and escalations are owned through to resolution. Maintain high standards of ERP and CRM data accuracy. Support Sales with enquiries, quotations and customer opportunities. Monitor outstanding quotations and support account retention, repeat business and growth. Develop and maintain consistent processes ...

Graduate CRM Analyst (Data) Location: Watford Salary: £35,000 + bonus Working pattern: Hybrid - 3 days per week in the office A leading organisation is looking for a Graduate CRM Analyst to join its growing CRM team and support the delivery of customer marketing campaigns. This is a great opportunity … enjoys working with data, solving problems and collaborating with stakeholders. The Role You'll be responsible for building and managing customer audiences for CRM campaigns, ensuring campaigns are accurately targeted and delivered on time. Key responsibilities include: Building customer audiences and segments using SQL Managing campaign schedules and audience requests ...

opportunities for further growth, while driving customer satisfaction and supporting Content Guru's wider customer success framework. This is a varied role combining customer relationship management, consultancy, commercial awareness and technical expertise. Location... This role is based at our head office in Bracknell, Berkshire and requires regular travel to customer … attending the Bracknell office weekly. Some overseas travel will also be required to support customer meetings and events. Key responsibilities of the role... Customer Relationship Management: Build strong relationships with key customers, developing a detailed understanding of their organisations, industries, business processes and value drivers Work with customers to identify ...

CRM Officer Hybrid working 3 days onsite A forward-thinking UK higher-education organisation is looking for a CRM Officer to join a collaborative marketing team and help deliver data-driven, insight-led CRM activity. This is a permanent role with hybrid working (approx. 60% campus-based) You’ll play … part in planning and delivering CRM communications and campaigns, working across the full lifecycle from audience selection and data preparation through to testing, deployment, performance reporting and continuous optimisation. What you’ll be doing Supporting CRM programmes and end-to-end campaign delivery, including planning, testing and implementation Preparing ...

Deepdesk extracts knowledge from multiple enterprise systems and delivers conversation insights, summaries, and next‐best actions directly into agent workflows. Deepdesk integrates seamlessly with CRM systems, contact‐centre technologies, knowledge bases, and other business data sources — helping organisations improve customer experience and operational efficiency. As a Customer Success Solutions Specialist … issues Ability to manage multiple customer requests or projects at once Fluent written and spoken English Nice to Have Experience with contact centre, helpdesk, CRM, customer support, or agent‐assist platforms Familiarity with tools such as Salesforce, Dynamics, ServiceNow, Genesys, Talkdesk, or Content Guru Basic understanding of APIs, integrations ...