watford, hertfordshire, east anglia, united kingdom
TDS
as a Senior Data and Reporting Analyst. Some of the key responsibilities include: Designing, building and maintaining dashboards and reports using tools such as Power BI, Tableau and Salesforce CRM Analytics. Automating data extraction and transformation processes to make reporting more efficient. Leading data validation and reconciliation activities, particularly during system migrations. Ensuring data accuracy, consistency and compliance with relevant … in a senior data or reporting analyst role. Be highly proficient in data visualisation tools such as Power BI and Tableau. Have experience using Salesforce reporting tools, including Tableau CRM and Salesforce Reports & Dashboards. Possess a strong understanding of data governance, data warehousing and ETL (extract, transform, load) processes. Have strong SQL skills and experience with database management. Demonstrate excellent More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sphere Digital Recruitment
working, 2 days a week in the office Start date: 17th of November £45,000 - £48,000 per annum The Job As Data Analyst, you will turn marketing and CRM data into actionable insight that drives smarter campaign planning and performance optimisation. You will take ownership of KPI frameworks, forecasts and dashboards, ensuring data underpins every marketing decision. You will … Deliver regular reports and insight to guide campaign optimisation and strategy Forecast and model marketing outcomes using Python, R and SQL Oversee data quality, segmentation and reporting consistency across CRM and digital channels Partner with marketing and comms teams to embed data-driven thinking and share insight stories that influence decision-making Mentor junior analysts and support continuous improvement in More ❯
Set up day in Stoke) Contract Length: 3 months initially IR35 Status: Outside IR35 Rate: £400pd to £450pd Start Date: 8th December Overview You'll integrate data from Salesforce (CRM), NetSuite (ERP), and Cascade (HR) into an on-prem SQL data warehouse, delivering automated monthly reporting and daily Power BI snapshots. The role also involves advising on ETL tooling, process More ❯
AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business More ❯
location and be able to travel to alternative locations. Managing a small team, the Systems Manager oversee the management, optimisation, and integration of Customer systems, from CustomerRelationshipManagement (CRM), dispatch, invoicing, and order management systems. The role ensures these critical systems operate efficiently, are secure, and support the company’s operational needs. The role will have a strong voice … mitigating key risks. Qualifications/Experience/Skills Education/Certifications: Qualified in Computer Science, Information Technology, Business Administration, or a related field. Experience: Proven strong background in customer service, CRM, and operations systems. Proven experience in managing large and complex customer systems such as Salesforce, Microsoft CE, with a least 3 years in a leadership position. Previous experience of More ❯
business development role (B2B SaaS experience a plus) Strong relationship building and relationshipmanagement skills First class communication skills - verbal and written Experience using customer success analytics tools, including CRM systems; experience using data to inform decisions and with a measurement orientated approach It would be great if you also: Have excellent engagement and influencing skills with an ability to More ❯
business development role (B2B SaaS experience a plus) Strong relationship building and relationshipmanagement skills First-class communication skills - verbal and written Experience using customer success analytics tools, including CRM systems; experience using data to inform decisions and with a measurement-orientated approach It would be great if you also: Have excellent engagement and influencing skills with an ability to More ❯
Boston Manor, Brentford, Middlesex, England, United Kingdom
Communicate Recruitment Solutions LTD
system. Scheduling & Dispatch Optimization:Utilize IFS tools (e.g., Dynamic Scheduling Engine, Planning Board) to streamline resource allocation and improve service response times. Customer Service Integration: Integrate service processes with CRM and Customer Support to ensure a seamless customer experience from case creation through field resolution. Testing & Documentation:Conduct functional testing, create test scripts, and develop user guides and training materials. … or IFS Applications 10 (or earlier). Understanding of service lifecycle management, asset maintenance, and customer support processes. Experience with integration points between Service Management, Finance, Supply Chain, and CRM modules. Ability to map business requirements to system functionality and design configuration accordingly. Strong documentation, training, and communication skills. Experience in workshops, UAT, and user training sessions. Preferred profile: Certification More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
understanding. THE ROLE: As a Customer Loyalty Insight Analyst, you will play a crucial role in driving insight across loyalty and life cycle activity. You'll work with marketing, CRM and analytics engineering teams to identify trends, improve retention, and optimise loyalty programmes. You can expect to: Analyse customer behaviour and loyalty performance to identify key retention drivers. Deliver data … led insights to inform customer engagement and reactivation strategies. Build and maintain dashboards and reporting for loyalty KPIs. Partner with CRM and Marketing teams to deliver targeted campaigns and recommendations. Present insight to senior stakeholders to influence strategic decision-making. YOUR SKILLS AND EXPERIENCE: Strong background in customer insight, retention or loyalty analytics. Advanced SQL skills, plus experience with Looker More ❯
data solutions aligned with customer engagement goals. Lead the design and implementation of data models, pipelines, and integration frameworks. Support the implementation of Customer Data Platforms (CDPs), MDM, and CRM systems. Ensure compliance with data governance, metadata standards, and data quality frameworks. Collaborate with stakeholders to define data architecture vision and roadmap. Contribute to the development of reusable architecture assets … and design patterns. Mentor junior team members and support capability development within the practice. Required Skills & Experience Strong experience in data architecture, ideally in customer-centric domains such as CRM, CDP, or marketing analytics. Strong knowledge of cloud platforms (Azure, GCP), data warehousing, and ETL tools. Proficiency in SQL, Python, and data modelling techniques. Experience with customer data platforms (e.g. More ❯
SCV) to enable personalised, data-driven engagement. Using customer insight and data to recommend and deliver loyalty improvements across tiers, rewards, and experience. Partnering cross-functionally with marketing, data, CRM, and global teams to deliver and measure loyalty initiatives. Leading projects such as loyalty redesigns, customer value modelling, and competitor benchmarking. Feeding insights and success frameworks into global markets for … adoption and scaling. SKILLS & EXPERIENCE REQUIRED Proven experience in loyalty, CRM, or customer engagement strategy. Strong analytical foundation, with hands-on SQL skills and experience with dashboarding tools (e.g. Looker, Tableau, or Power BI). Strategic thinker with the ability to interpret data, shape propositions, and influence senior stakeholders. Experience working cross-functionally and/or in international environments. Excellent More ❯
SCV) to enable personalised, data-driven engagement. Using customer insight and data to recommend and deliver loyalty improvements across tiers, rewards, and experience. Partnering cross-functionally with marketing, data, CRM, and global teams to deliver and measure loyalty initiatives. Leading projects such as loyalty redesigns, customer value modelling, and competitor benchmarking. Feeding insights and success frameworks into global markets for … adoption and scaling. SKILLS & EXPERIENCE REQUIRED Proven experience in loyalty, CRM, or customer engagement strategy. Strong analytical foundation, with hands-on SQL skills and experience with dashboarding tools (e.g. Looker, Tableau, or Power BI). Strategic thinker with the ability to interpret data, shape propositions, and influence senior stakeholders. Experience working cross-functionally and/or in international environments. Excellent More ❯
SCV) to enable personalised, data-driven engagement. Using customer insight and data to recommend and deliver loyalty improvements across tiers, rewards, and experience. Partnering cross-functionally with marketing, data, CRM, and global teams to deliver and measure loyalty initiatives. Leading projects such as loyalty redesigns, customer value modelling, and competitor benchmarking. Feeding insights and success frameworks into global markets for … adoption and scaling. SKILLS & EXPERIENCE REQUIRED Proven experience in loyalty, CRM, or customer engagement strategy. Strong analytical foundation, with hands-on SQL skills and experience with dashboarding tools (e.g. Looker, Tableau, or Power BI). Strategic thinker with the ability to interpret data, shape propositions, and influence senior stakeholders. Experience working cross-functionally and/or in international environments. Excellent More ❯
Birmingham, West Midlands, England, United Kingdom
Reed
solutions and business strategy. Essential Skills & Experience Proven experience as a Solution Architect within Facilities Management or a closely related sector. Expertise in one or more of the following: CRM, complex case management, Telephony, Azure, Cloud technologies, Dynamics, SaaS products, RPA/AI, or Data Analytics. Strong understanding of IT infrastructure, Cloud-based solutions, and modern application architectures. Demonstrable experience More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
3Search
CRM Business Analyst (Microsoft Dynamics) 💰 Salary: Up to £50,000 📍 Location: Hybrid (City of London) – 3 days in-office 🏤 Industry - Membership Organisation Join a purpose-driven organisation transforming its CRM strategy Our client is a respected, membership professional body with 100+ years of heritage in supporting business professionals. They’re on a mission to elevate how data, systems, and technology … drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems. With influence across multiple departments and leadership visibility, this is an ideal role for someone who enjoys ownership, variety, and driving tangible improvements … in a mission-led environment. 🚀 The CRM Business Analyst will... Act as the in-house Dynamics 365 expert, optimising workflows and configurations without reliance on agencies Own the roadmap for CRM enhancements, ticket triaging, user adoption, and system governance Work cross-functionally to deliver reporting and dashboarding consistency via Power BI Provide internal training, documentation, and stakeholder support to drive More ❯
Surbiton, Surrey, South East, United Kingdom Hybrid / WFH Options
Hireful
the business, and get people genuinely excited about using the platform. To succeed, you'll need experience in most of the following: Supporting applications built on Microsoft Dynamics 365 (CRM). Power Platform (Power Apps, Power Automate, Power BI). Training end users and creating training documentation. Writing specifications, UAT, or test design. Strong communication skills — explaining technical concepts in More ❯
Employment Type: Permanent
Salary: to 47K + 11% Pension, Amazing Bens, 25 Days rising
you'll do: Sales Strategy Development: Assist the Commercial Aviation Department in strategic planning, and execution of key initiatives to ensure alignment with overall business objectives. Partner/CustomerRelationshipManagement: Cultivate and maintain strong relationships with the key distribution partner serving as the primary point of contact for their needs and inquiries, providing tailored solutions and delivering exceptional service. … and business planning. Reporting and Analysis: Monitor account performance data and prepare regular reports providing insights and recommendations for improvement. Maintain accurate sales forecasts, pipeline management and reporting using CRM tools and other sales management systems. Compliance: Ensure compliance with company policies, industry regulations, and contractual obligations in all client interactions and business activities. What you'll need: Bachelor's … interpret data, generate insights, and make data-driven decisions to drive business growth. Results-oriented with a demonstrated ability to achieve and exceed revenue targets and KPIs. Proficiency in CRM software, Microsoft Office Suite, and other relevant business tools and applications. Strong understanding of satellite communications technologies, services, and industry trends. Ability to travel as needed for client meetings, conferences More ❯
ability to convey technical concepts to non-technical stakeholders clearly. Relationship Building: Demonstrated success in fostering and maintaining strong customer and partner relationships. Tool Proficiency: Experience with G Suite, CRM, and ticketing systems, particularly HubSpot, ZenDesk, or similar tools. Education: Bachelor's degree in a relevant field is preferred. Relevant certifications (e.g., PMP, Scrum Master) are a plus. Join Our More ❯
highest level of satisfaction by maintaining proactive communication, managing renewals, invoicing, and delivery. You will work closely with internal teams to coordinate service delivery, address issues promptly, and update CRM systems consistently. Additionally, the role involves identifying new business opportunities within sectors such as healthcare, defence, and finance, using tools like LinkedIn Sales Navigator, and developing new client relationships through … preparing reports, and assisting in achieving team objectives are also core responsibilities. The ideal candidate should possess strong communication, negotiation, and analytical skills, with proficiency in MS Office and CRM systems. Knowledge of cybersecurity and experience in B2B or SaaS sales environments are advantageous. Minimum 3 years of proven experience in sales, account management, or a customer-facing role within … IT Services Strong knowledge of CRM systems and proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) Excellent verbal and written communication skills Interpersonal and negotiation skills with a problem-solving mindset Ability to manage multiple tasks and work collaboratively under deadlines Experience with lead generation tools and familiarity with sales pipeline management (desirable) Cybersecurity experience and B2B or SaaS More ❯
communication, and stakeholder management skills Strong attention to detail and ability to think for the customer Preferred Skills Experience with Shopify Plus, Liquid, and API integrations Familiarity with ERP, CRM, OMS, or other enterprise systems Knowledge of digital marketing channels (SEO, SEM, email, paid media) Data-driven mindset with strong problem-solving abilities Experience working in a fast paced ecommerce More ❯
communication, and stakeholder management skills Strong attention to detail and ability to think for the customer Preferred Skills Experience with Shopify Plus, Liquid, and API integrations Familiarity with ERP, CRM, OMS, or other enterprise systems Knowledge of digital marketing channels (SEO, SEM, email, paid media) Data-driven mindset with strong problem-solving abilities Experience working in a fast paced ecommerce More ❯
and enhance data models, ensuring accuracy, efficiency, and scalability. Create and automate reporting processes using Excel (advanced) and VBA macros. Drive automation and integration between BI tools and the CRM system. Produce business-critical reporting such as Executive Dashboards and insight packs. Identify and correct inefficiencies in existing reporting processes. What You'll Bring Proven experience in BI development and More ❯
AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business … Role As an Account Manager at Ingentive, you’ll lead strategic client relationships, drive commercial growth, and ensure successful delivery of Microsoft technology solutions, particularly across the Dynamics 365 CRM and ERP stack. You’ll act as the trusted advisor to your accounts, identifying opportunities to expand engagement and deliver tailored, AI-led transformation initiatives. This role blends technical insight … ensure smooth project execution and issue resolution. Lead client meetings, QBRs, and renewal discussions with professionalism and strategic insight. Maintain accurate records of client interactions, opportunities, and risks using CRM tools. Support bid management, contract renewals, and pricing negotiations. Represent Ingentive’s values of Passion, Performance, and Partnership in all client engagements Quality Measures Your performance will be measured against More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ingentive
AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business … Role As an Account Manager at Ingentive, you’ll lead strategic client relationships, drive commercial growth, and ensure successful delivery of Microsoft technology solutions, particularly across the Dynamics 365 CRM and ERP stack. You’ll act as the trusted advisor to your accounts, identifying opportunities to expand engagement and deliver tailored, AI-led transformation initiatives. This role blends technical insight … ensure smooth project execution and issue resolution. Lead client meetings, QBRs, and renewal discussions with professionalism and strategic insight. Maintain accurate records of client interactions, opportunities, and risks using CRM tools. Support bid management, contract renewals, and pricing negotiations. Represent Ingentive’s values of Passion, Performance, and Partnership in all client engagements Quality Measures Your performance will be measured against More ❯
london, south east england, united kingdom Hybrid / WFH Options
Ingentive
AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business … Role As an Account Manager at Ingentive, you’ll lead strategic client relationships, drive commercial growth, and ensure successful delivery of Microsoft technology solutions, particularly across the Dynamics 365 CRM and ERP stack. You’ll act as the trusted advisor to your accounts, identifying opportunities to expand engagement and deliver tailored, AI-led transformation initiatives. This role blends technical insight … ensure smooth project execution and issue resolution. Lead client meetings, QBRs, and renewal discussions with professionalism and strategic insight. Maintain accurate records of client interactions, opportunities, and risks using CRM tools. Support bid management, contract renewals, and pricing negotiations. Represent Ingentive’s values of Passion, Performance, and Partnership in all client engagements Quality Measures Your performance will be measured against More ❯