201 to 225 of 411 Customer Engagement Jobs in England

CRM configuration based on agreed specification Experience/Skills Ideally, a graduate in Computer Science, Business Analytics, or a related field Proven functional knowledge of Microsoft Dynamics 365 Customer Engagement, with some exposure to development or configuration Ability to interpret data, troubleshoot issues, and understand relational databases Experience with AI data models, including training models for error detection More ❯

you would work to design and support software solutions as a subject matter expert in this area. You will be involved in looking to enhancements and upgrades to ensure customer engagement applications are utilised to their full ability.Our client is looking to someone that can not only evidence deep technical knowledge in this area but that can also More ❯

sources Analyse large data sets to identify trends, patterns and actionable insights Create and maintain dashboards, reports and performance trackers for the marketing team Monitor and evaluate marketing campaigns, customer engagement, and sales data Work closely with stakeholders to understand business objectives and translate them into data-driven solutions Provide regular reporting on key metrics, highlighting opportunities for … improvement Ensure accuracy, integrity and security of all marketing and customer data Support data segmentation for targeted campaigns and customer communications Develop and refine processes for data collection and management to improve efficiency Present analysis and findings in a clear and concise manner to both technical and non-technical audiences Use advanced Microsoft Excel functions (pivot tables, lookups More ❯

data lakes, web-based visualisation tools, R and Python, cloud-based technologies, and statistical analysis. The post holder will act as a project manager for developments, ensuring effective communication, customer engagement, and delivering against pre-determined outcomes. The ability to motivate others and drive ongoing delivery against objectives and other competing priorities will be essential, as well as More ❯

workshops and gaining process approvals Identification and quantification of process improvements e.g. opportunities for efficiencies, system change/automation, use of additional data, governance and reporting Understanding and mapping customer journeys, identifying pain points and opportunities for improvement Ensuring that Business Requirements are fully developed, documented and prioritised with acceptance criteria Ensuring that Business Requirements are analysed fully, with … appropriate engagement from the business teams including the review of current processes and data sources to ensure that they align with the business or project objectives Lead the business analysis activities including working with client and third-party supplier business analysts and technical teams, as appropriate, ensuring project governance is adhered to and that the management of BA tasks … the strategy where required Highly competent with documenting training material and delivering the training where required Responsible for identifying and submitting client development opportunities to the Commercial Product Management, Customer Engagement and Client Services Teams for increased sales opportunities Requirements c. 5+ years experience in a Business Analyst role, ideally within a financial institution, telco or utilities provider More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

not just what they've bought before. What You'll Do Build & optimise recommendation/personalisation models . Drive incremental targeting beyond repeat-purchase patterns. Apply predictive analytics to customer behaviour & purchase history. Use Python (essential), SQL , and ideally PySpark to deliver insights. Collaborate with Product, Content, and Data Science to align models with business goals. Translate data into … Skills Python (essential) SQL (advanced querying & analysis) Predictive Modelling Recommendation Engines/Recommender Systems Personalisation Models PySpark/Spark (desirable) Data Analysis & Insight Generation Machine Learning (applied, not academic) Customer Behaviour Analytics Incremental Targeting/Uplift Modelling A/B Testing & Experimentation Data Visualisation (Tableau, Power BI, etc.) Experience (ideal profile) Strong background in data analysis with predictive modelling … applications. Hands-on experience building or optimising recommendation systems. Proven ability to work with large datasets using Python and SQL. Exposure to personalisation in e-commerce/advertising/customer engagement settings. Experience delivering data-driven insights that directly influence product or marketing outcomes. Comfortable collaborating across Product, Content, and Data Science teams. Bonus: exposure to Generative AI More ❯

a talented Email & CRM Specialist to join their digital team. This is a fantastic opportunity for someone who thrives in a dynamic environment and has a genuine passion for customer lifecycle marketing. The successful candidate will be responsible for planning, executing, and analysing email and SMS campaigns to enhance customer engagement, drive sales, and build brand loyalty. … Responsibilities Deliver and execute end-to-end email and SMS campaigns, including template building, copywriting, asset coordination, QA, and scheduling. Manage lifecycle campaigns including acquisition, nurturing, post-purchase, re-engagement, loyalty, and transactional communications. Build segmented and personalised campaigns using behavioural data to improve engagement and commercial performance. Align campaign plans with trading priorities, forecasts, and key stakeholders … rendering across devices and platforms to ensure consistency and optimal display. Collaborate closely with design and content teams to produce high-performing creatives that adhere to best practices. Balance customer contact frequency across campaign and transactional communications to reduce churn. Create clear and insightful reporting on key campaign metrics including open and click rates, conversions, and revenue impact. Stay More ❯

team dedicated to providing exceptional D365 CE solutions!. Our client is seeking a D365 CE Technical Architect to become an essential part of their client's Dynamics 365 Customer Engagement team. This Flexible, remote role offers you the chance to influence the direction of innovative solutions while collaborating with talented professionals. Key skills and experience required: - Expertise … in Microsoft Dynamics CRM with a strong technical background - Proven experience in solution architecture, design, and implementation - Ability to understand customer needs and translate them into functional specifications - Strong problem-solving skills and a proactive approach to project challenges - Excellent communication skills, fostering collaboration among team members This opportunity is ideal for a motivated individual who is passionate about More ❯

team dedicated to providing exceptional D365 CE solutions!. Our client is seeking a D365 CE Technical Architect to become an essential part of their client's Dynamics 365 Customer Engagement team. This Flexible, remote role offers you the chance to influence the direction of innovative solutions while collaborating with talented professionals. Key skills and experience required: - Expertise … in Microsoft Dynamics CRM with a strong technical background - Proven experience in solution architecture, design, and implementation - Ability to understand customer needs and translate them into functional specifications - Strong problem-solving skills and a proactive approach to project challenges - Excellent communication skills, fostering collaboration among team members This opportunity is ideal for a motivated individual who is passionate about More ❯

Product Data Analyst 📍 Orpington – 3 days per week in office 💰 £50,000 – £60,000 Join a fast-growing subscription-based scale-up, helping to shape how customer and product data drives decision-making. This business partners with major high-street retailers and brands to deliver competitions, rewards, and discounts to its expanding member base. ROLE AND RESPONSIBILITIES Deliver insights … across product, customer behaviour, and commercial performance Work closely with the Head of Data to design and optimise reporting and analytics solutions Analyse large datasets to identify trends, opportunities, and customer engagement drivers Support the business with clear, actionable data-driven recommendations Collaborate cross-functionally, engaging with stakeholders across commercial, product, and marketing teams SKILLS AND EXPERIENCE More ❯

Product Data Analyst 📍 Orpington – 3 days per week in office 💰 £50,000 – £60,000 Join a fast-growing subscription-based scale-up, helping to shape how customer and product data drives decision-making. This business partners with major high-street retailers and brands to deliver competitions, rewards, and discounts to its expanding member base. ROLE AND RESPONSIBILITIES Deliver insights … across product, customer behaviour, and commercial performance Work closely with the Head of Data to design and optimise reporting and analytics solutions Analyse large datasets to identify trends, opportunities, and customer engagement drivers Support the business with clear, actionable data-driven recommendations Collaborate cross-functionally, engaging with stakeholders across commercial, product, and marketing teams SKILLS AND EXPERIENCE More ❯

the concepts of visualisations, report design, and dashboard development ideally in SAC/AFO or transferable skills. Ability to create compelling and visually intuitive reports and dashboards tailored to customer needs Strong understanding of business processes, KPIs, and the ability to translate complex data into actionable insights Experience working in a SaaS environment, preferably with a focus on delivering … for extracting and working with data Previous experience working with large datasets or in industries where data-driven decision-making is crucial (e.g., finance, marketing, retail) Strong communication and customer engagement skills, with the ability to explain complex data in simple terms to non-technical stakeholders This is a hybrid role with plenty of remote working options, but More ❯

and produce growth forecasts and respective PLM-S strategy meeting to ensure product development occurs to meet market demand Analyze competitor portfolio to establish differentiation for portfolio across markets Customer Engagement: Attend strategic events, record and distribute key information and be an ambassador for Siemens Grow overall customer satisfaction as well as revenues from key accounts/… stakeholders Foster authentic and personal relationships with customers and stakeholders from the earliest stages of business development Be the 'voice of the customer' and ensure their outcomes, benefits and aspirations are understood and communicated effectively to inform new technology developments within Siemens Rail Infrastructure & CIS Creative thinker who is used to working under pressure and to tight/challenging … deadlines (essential) and present new commercial ideas to the rail market Bids: Lead customer focussed proposal generation through handover to bids Develop, as appropriate specific opportunity capture plans in accordance with company processes and standards Involvement in pre and post bid submission negotiations with the client encompassing technical, financial and commercial considerations Lead market & competitor analysis activities to identify More ❯

and produce growth forecasts and respective PLM-S strategy meeting to ensure product development occurs to meet market demand Analyze competitor portfolio to establish differentiation for portfolio across markets Customer Engagement: Attend strategic events, record and distribute key information and be an ambassador for Siemens Grow overall customer satisfaction as well as revenues from key accounts/… stakeholders Foster authentic and personal relationships with customers and stakeholders from the earliest stages of business development Be the 'voice of the customer' and ensure their outcomes, benefits and aspirations are understood and communicated effectively to inform new technology developments within Siemens Rail Infrastructure & CIS Creative thinker who is used to working under pressure and to tight/challenging … deadlines (essential) and present new commercial ideas to the rail market Bids: Lead customer focussed proposal generation through handover to bids Develop, as appropriate specific opportunity capture plans in accordance with company processes and standards Involvement in pre and post bid submission negotiations with the client encompassing technical, financial and commercial considerations Lead market & competitor analysis activities to identify More ❯

and produce growth forecasts and respective PLM-S strategy meeting to ensure product development occurs to meet market demand Analyze competitor portfolio to establish differentiation for portfolio across markets Customer Engagement: Attend strategic events, record and distribute key information and be an ambassador for Siemens Grow overall customer satisfaction as well as revenues from key accounts/… stakeholders Foster authentic and personal relationships with customers and stakeholders from the earliest stages of business development Be the 'voice of the customer' and ensure their outcomes, benefits and aspirations are understood and communicated effectively to inform new technology developments within Siemens Rail Infrastructure & CIS Creative thinker who is used to working under pressure and to tight/challenging … deadlines (essential) and present new commercial ideas to the rail market Bids: Lead customer focussed proposal generation through handover to bids Develop, as appropriate specific opportunity capture plans in accordance with company processes and standards Involvement in pre and post bid submission negotiations with the client encompassing technical, financial and commercial considerations Lead market & competitor analysis activities to identify More ❯

We are looking for a skilled Dynamics 365 Support Consultant to join our Managed Services team. You will provide 2nd/3rd line support to a diverse customer base, ensuring timely and professional resolution of issues in line with agreed service levels. Reporting Line You will report to the Support Team Lead as part of a collaborative and growing … Dynamics 365 competencies. Experience in either - Manufacturing, Finance, Supply Chain, WMS Technical knowledge: SQL Server, performance investigation, SSRS reports, Logic Apps, Azure, BI Services. Personal Attributes Excellent communication and customer engagement skills. Ability to work under pressure and meet deadlines. Eagerness to learn and stay up to date with industry-specific D365 functionalities. Collaborative, supportive and inclusive team More ❯

segmentation. Analyse web and app performance, user journeys, and conversion trends. Support B2B analytics to understand and grow the value of partner relationships. Design models and analysis that drive customer engagement and business growth. Build and automate insightful BI dashboards and reporting. Identify and onboard new data sources with the technology team. Deputise for the Head of Data More ❯

segmentation. Analyse web and app performance, user journeys, and conversion trends. Support B2B analytics to understand and grow the value of partner relationships. Design models and analysis that drive customer engagement and business growth. Build and automate insightful BI dashboards and reporting. Identify and onboard new data sources with the technology team. Deputise for the Head of Data More ❯

delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving skills, customer engagement and a pragmatic approach will be required to be successful in this role. The Role Working within a team to provide second and third line support and More ❯

industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Customer Success Manager focused on operations at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with … excellence. You will manage the operational components of the customer lifecycle from onboarding through to renewal ensuring accurate documentation, process consistency, and timely execution. This role is ideal for someone highly organised, process-oriented, and passionate about driving efficiency and accountability in customer success operations. Responsibilities Deliver training to clients on all available Plentific modules. Ensure end users … Support the Strategic Account Director by attending QBRs from an operational perspective, providing KPI data, insights, and recommendations for improvement. Build and maintain excellent client relationships to ensure high customer satisfaction and retention. Work closely with cross-functional teams including Product, Support, Onboarding and Implementations. Raise and track escalations effectively with internal stakeholders. Schedule and conduct periodic client operational More ❯