526 to 550 of 1,257 Customer Engagement Jobs in England

shape the future CRM strategy rather than simply executing a lift-and-shift migration. The Company They are a digital agency delivering CRM and customer engagement projects for leading consumer-focused brands. They are supporting a retail client through a significant CRM platform migration and are looking … contractor who can provide both hands-on delivery and strategic guidance. This is a project-focused engagement where your expertise will directly influence the success of the migration. The Role and Deliverables Lead the migration of CRM campaigns and customer journeys from Bloomreach to Klaviyo. Assess existing ...

performance optimization.Define best practices, governance frameworks, and training programs to enhance marketing tech & AI adoption across teams.Help Farfetch in driving towards a single customer view across all touchpoints and parts of the journey Work with marketing & product teams to optimise our product feeds with rich & accurate data for paid … organic channelsWHO YOU ARE Deep expertise in marketing technology platforms (e.g., CDPs, customer analytics tools, server-side tagging, customer engagement and automation platforms).Ideally worked in an e-commerce environment with an understanding of online consumer behavior.Strong technical background with experience in REST APIs, data architecture ...

optimization. Define best practices, governance frameworks, and training programs to enhance marketing tech & AI adoption across teams. Help Farfetch in driving towards a single customer view across all touchpoints and parts of the journey Work with marketing & product teams to optimise our product feeds with rich & accurate data … paid & organic channels WHO YOU ARE Deep expertise in marketing technology platforms (e.g., CDPs, customer analytics tools, server-side tagging, customer engagement and automation platforms). Ideally worked in an e-commerce environment with an understanding of online consumer behavior. Strong technical background with experience in REST ...

direct to consumer websites. This role will lead the planning, execution, and optimisation of the regional trading calendar, ensuring a best-in-class customer experience while delivering commercial targets. Working closely with Digital Marketing, Category Merchandising and Digital Operations teams, the Ecommerce Trading Manager will identify growth opportunities … optimise site performance to maximise revenue and customer engagement. Reporting into the Head of Commercial Ecommerce Europe and supported by a cluster level Ecommerce Trading Associate that reports into this role. Ingredients: Key Responsibilities Commercial Trading & Performance Own the day-to-day trading performance of ecommerce for the cluster ...

insight-led digital solutions. We are looking for a Principal Software Development Engineer to play a pivotal role in shaping the future of our customer-facing digital platforms and technology solutions. This is an opportunity to guide technical direction at scale, influence engineering strategy, and build resilient customer … shape how technology evolves, we would love to hear from you. What you will do Guide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure, enhancing solutions like AWS Connect, Genesys Cloud, payments, web-portals, communications and collection services. ...

governance.Drive technical decision-making through security design reviews.Document security architecture decisions and design specifications.Customer & Stakeholder EngagementServe as technical authority for security architecture discussions with customer leadership.Present security recommendations to defence programme teams and executive stakeholders.Lead security architecture workshops and customer engagement activitiesWhat You’ll BringPrevious background … encryption and security protocols.Knowledge of compliance frameworks (ISO 27001, NIST CSF, etc.).Personal AttributesExceptional strategic thinking combined with strong technical depth.Outstanding communication and stakeholder engagement skills.Strong problem-solving and analytical capabilities.Proven ability to lead technical teams and influence executive stakeholders.Passion for security excellence and continuous improvement.At DXC Technology ...

part of a team providing complex measurement implementation for Google's top enterprise advertising clients. You will be the bridge between "what a customer wants" and "what gTech Ads has to offer" within the Measurement area, whether via the standing Menu of Service or our gTech Ads engineering capabilities. … will require a deep understanding of the gTech Ads Menu of Service, strong customer engagement skills, and the ability to translate customer needs into scalable product strategies and high quality technical-product specifications that address complex business issues. You will bridge the gap between media consultancy ...

part of a team providing complex measurement implementation for Google's top enterprise advertising clients. You will be the bridge between "what a customer wants" and "what gTech Ads has to offer" within the Measurement area, whether via the standing Menu of Service or our gTech Ads engineering capabilities. … will require a deep understanding of the gTech Ads Menu of Service, strong customer engagement skills, and the ability to translate customer needs into scalable product strategies and high quality technical-product specifications that address complex business issues. You will bridge the gap between media consultancy ...

governanceDrive technical decision-making through security design reviewsDocument security architecture decisions and design specificationsCustomer & Stakeholder EngagementServe as technical authority for security architecture discussions with customer leadershipPresent security recommendations to defence programme teams and executive stakeholdersLead security architecture workshops and customer engagement activitiesCommunicate complex security concepts to technical … Guides and defence standardsKnowledge of compliance frameworks (ISO 27001, NIST CSF, etc.)Personal AttributesExceptional strategic thinking combined with strong technical depthOutstanding communication and stakeholder engagement skillsStrong problem-solving and analytical capabilitiesProven ability to lead technical teams and influence executive stakeholdersPassion for security excellence and continuous improvementDesirable RequirementsExperience with defence ...

governanceDrive technical decision-making through security design reviewsDocument security architecture decisions and design specificationsCustomer & Stakeholder EngagementServe as technical authority for security architecture discussions with customer leadershipPresent security recommendations to defence programme teams and executive stakeholdersLead security architecture workshops and customer engagement activitiesCommunicate complex security concepts to technical … Guides and defence standardsKnowledge of compliance frameworks (ISO 27001, NIST CSF, etc.)Personal AttributesExceptional strategic thinking combined with strong technical depthOutstanding communication and stakeholder engagement skillsStrong problem-solving and analytical capabilitiesProven ability to lead technical teams and influence executive stakeholdersPassion for security excellence and continuous improvementDesirable RequirementsExperience with defence ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...

product vision and multi‐year strategy for the 3P Embed SDK across sports and commercial verticals, defining how partner‐generated content, fan engagement tools, and embedded creative workflows evolve over time. Define and drive the product roadmap for your partner portfolio in alignment with company goals, partner commercial commitments … data, commercial value, and platform leverage, adapting quickly as partner needs and market signals evolve. Conduct market and competitive analysis across sports tech, fan engagement, and embedded creative tooling to inform positioning and identify new partner and category opportunities. Apply GenAI capabilities where they meaningfully improve fan/customer ...

RESPONSIBILITIES Develop effective working relationship with internal customers to understand new system features Translate those requirements into user stories for sprints Act as the customer representative within the development team Oversee testing on behalf of the customer working with the junior tester Provide regular progress updates … customer Provide helpdesk support as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential Excellent communication skills Experience with automated testing ...

opportunity to lead a large-scale CRM platform migration for a well-established e-commerce business. You'll play a key role in shaping customer communications, data strategy, and lifecycle marketing capabilities as the organisation transitions to a new CRM ecosystem. The Company They are a growing digital business … with a strong e-commerce presence and a focus on customer engagement and retention. As part of a wider CRM transformation programme, they are investing in modern marketing technology and customer lifecycle capabilities. The project involves close collaboration across CRM, data, and technology functions to deliver ...

BA.com and the British Airways app. From booking a flight to managing a trip, our digital platforms are a key part of every customer's journey.Curious about why customers behave the way they do? Love turning data into ideas that make a real difference? This could be the role … Working with Product, Digital and Commercial teams, you'll use customer, digital and commercial data to uncover opportunities, solve problems and influence decisions. Whether it's understanding customer behaviour, improving a digital journey or testing a new idea, your insights will help create better experiences for our customers ...

which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents. In conjunction with the DSS leadership, develop … digital imaging and forensic investigation tasks on Windows and Linux hosts. Conduct initial triage on suspicious artefacts using both commercial and bespoke tools Provide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents. Provide written and verbal reports to the wider IR team ...

Applications Engineer to join their Industrial Quality Solutions team. This is an excellent opportunity for a metrology professional to combine technical expertise with customer engagement while working with industry-leading measurement technologies across the UK and Ireland. The Role As an Applications Engineer, you will … troubleshooting expertise. You will play a key role in helping customers maximise the value of their investment whilst contributing to business growth and customer satisfaction. You'll work with a range of advanced measurement technologies, including: Coordinate Measuring Machines (CMMs) Optical Measurement Systems X-Ray/Computed Tomography ...

supporting the implementation and integration of an e-commerce platform with Microsoft Dynamics 365. This is a hands-on role that demands excellent stakeholder engagement and previous experience on digital transformation programmes. ABOUT THE CLIENT Our client is an award-winning digital transformation consultancy specialising in innovative software solutions … Dynamics 365 solutions and their integration with e-commerce platforms Analyse data flows, integrations and business processes Work alongside e-commerce specialists to improve customer journeys and online purchasing experiences Support backlog refinement, prioritisation and User Acceptance Testing (UAT) Identify risks, dependencies and business impacts throughout the lifecycle Support ...

player-coach leadership role where you'll be responsible for managing a team of 7 Field Sales Executives, coaching them in the field, supporting customer conversations and driving new business growth across restaurants, bars and hospitality venues. The Role As Field Sales Manager, you will sit within the wider … Field Account Executives focused on hospitality customers across London. Act as a player-coach, spending time in the field alongside your team supporting customer meetings, prospecting activity and sales conversations. Coach your team on effective territory planning, outbound prospecting, walk-ins and customer engagement strategies. Support Account ...

About MoEngage MoEngage is an insights‐led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360‐degree view of their customers. MoEngage Analytics arms marketers … product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights ...

including client, trade, market, position, risk and reference data.• Identify use cases where governed data, analytics and automation can improve pricing, risk transparency, client engagement, revenue generation or cost reduction.• Champion data-driven decision-making and self-service analytics across the group, ensuring products are usable, trusted and aligned … experimentation.• Proven ability to translate abstract business problems into clear product requirements, technical options and delivery plans.• Excellent communication, influencing and client/stakeholder engagement skills, with the ability to operate from executive-level strategy through to delivery detail.• Genuine passion for data-driven innovation, practical problem-solving ...

team through coaching, mentoring and technical guidance.Additional OpportunitiesBusiness DevelopmentYou will have the opportunity to:Lead or contribute to proposals, bids, RFP responses and customer presentations.Help develop new service offerings and innovative solutions.Participate in customer engagement and business development activities.Internal InitiativesYou may also contribute to:Internal campaigns, thought ...

team through coaching, mentoring and technical guidance.Additional OpportunitiesBusiness DevelopmentYou will have the opportunity to:Lead or contribute to proposals, bids, RFP responses and customer presentations.Help develop new service offerings and innovative solutions.Participate in customer engagement and business development activities.Internal InitiativesYou may also contribute to:Internal campaigns, thought ...

build, and scale modern digital commerce ecosystems — embedding Generative AI and Agentic AI into commerce to enable real-time personalisation, autonomous merchandising, and intelligent customer engagement at scale.We are entering an exciting era of agentic commerce — where new AI channels, AI agents and enhanced customer experiences ...