701 to 725 of 1,219 Customer Engagement Jobs in England

data annotation specialists, to create high-quality training datasetsDesign and maintain robust evaluation frameworks to ensure the reliability and effectiveness of AI modelsParticipate in customer engagements, including occasional travel (approximately two weeks per quarter)Contribute to the scaling of AI capabilities in the public sector through hands-on knowledge ...

defence and national security community. This is a high-profile leadership role based full-time on-site in Corsham, working directly with customer stakeholders, technical specialists and senior business leaders to ensure the successful delivery of a complex support services contract. The role is responsible for contract performance, customer … meet these requirements cannot be considered. Key Responsibilities Lead the successful delivery of technical support services to the customer. Act as the primary customer interface for contractual and operational matters. Manage contract performance against agreed objectives, service levels and contractual commitments. Deliver effective governance through progress reviews, contract reviews ...

capabilities available, build confidence in the models, and fully realize the value of their investment. Your responsibilitiesCustomer communication & relationship- Be accountable to your customer of any activity and delivery related to our Revenue Management and Dynamic Pricing business. - Communicate comprehensively to your customer on how to adopt … daily business operations, management, business-oriented, technical-oriented, operations research-oriented, different cultural backgrounds. - Be a problem solver, anticipate and eliminate any roadblock to customer satisfaction and business adoption, identify and mitigate with your customer any risk on the project delivery, scope or timeline, articulate and justify accordingly ...

Infrastructure (PKI), Key Management Services, Hardware Security Modules (HSMs), and emerging post-quantum cryptography initiatives. This role offers the perfect blend of architecture, engineering, customer engagement, and strategic leadership. What You'll Be DoingArchitecture & Technical LeadershipLead the cryptographic architecture for bids, proposals, and project delivery. Define secure, scalable … compliant solutions aligned with customer requirements and industry best practice. Produce high-quality architectural documentation including High-Level Designs (HLDs), solution designs, requirements specifications, and testing artefacts. Present technical solutions confidently to customers, senior stakeholders, and technical review boards. Support the transition from bid to delivery, ensuring architectural integrity ...

Infrastructure (PKI), Key Management Services, Hardware Security Modules (HSMs), and emerging post-quantum cryptography initiatives. This role offers the perfect blend of architecture, engineering, customer engagement, and strategic leadership. What You'll Be DoingArchitecture & Technical LeadershipLead the cryptographic architecture for bids, proposals, and project delivery. Define secure, scalable … compliant solutions aligned with customer requirements and industry best practice. Produce high-quality architectural documentation including High-Level Designs (HLDs), solution designs, requirements specifications, and testing artefacts. Present technical solutions confidently to customers, senior stakeholders, and technical review boards. Support the transition from bid to delivery, ensuring architectural integrity ...

solutions for the global travel industry. Working with some of the world's most recognisable travel brands, they have built a reputation for innovation, customer service excellence and delivering technology that makes travel easier. As part of continued growth, they are looking to appoint a Marketing Lead to take … ownership of key marketing initiatives across multiple brands, supporting both customer acquisition and brand development. The Role Reporting to the Marketing & Communications Manager, you will play a pivotal role in developing and delivering integrated marketing campaigns across a portfolio of technology and travel brands. This is a broad ...

Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. What You’ll Be Doing: Manage Technical Deal Cycles: Lead the technical validation phase … standard integration topologies, and ensuring compliance with enterprise security and data privacy standards. Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de‐risk the technical buying decision. Configure Agentic ...

close Follow up quotes and leads to maximise conversion rates Maintain regular contact with prospects to progress deals Meet and exceed individual revenue targets Customer Engagement Confidently engage decision makers via phone, email and online channels Understand customer needs and position appropriate solutions (full training provided) Build ...

What you’ll work on: Overall commercial accountability for a project Resource management responsibility across a portfolio of projects Working within the Service Delivery customer engagement process and driving continuous improvement Managing finances, planning, risk and client stakeholders and relationships Proactively managing and communicating with clients to ensure … high level of customer satisfaction Collaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customers What you may have: Clearly, we’re looking for not just an experienced Project or Programme manager but some with a capability ...

Services organization within CRPM (Charles River Private Markets), the primary goal of the Principal Consultant will be ensuring successful Professional Services (“PS”) to meet customer requirements while promoting customer adoption and providing a channel for the sale of other company Software and Services. This role is extremely critical … takes the handoff of a client from a finalized Sales contract to ensuring that customer is effectively on-boarded (a consulting engagement that could last several months). As the senior hire on this team within EMEA region, this person has the unique opportunity to also support business ...

Carnival UK is seeking an AVP, CRM to maximise customer lifetime value through data-driven, personalised customer engagement for P&O Cruises and Cunard. You will lead CRM strategy, data activation, lifecycle marketing, and personalisation across owned channels, scaling the marketing tech ecosystem to enable a single ...

registrations with vendors where required. Ensure competitive positioning for large opportunities and projects. Track bid outcomes and pipeline to improve future deal success. Key Customer Engagement Build strong relationships with key reseller partners and system integrators. Support major opportunities alongside the sales team. Provide product guidance and commercial … support for large projects. Understand customer needs and feed market insight back to vendors. Sales Enablement Work closely with internal sales teams to drive awareness and adoption of the portfolio. Support the creation of product promotions and sales campaigns. Deliver product briefings and commercial updates to sales teams. ...

Engineers supporting Professional Services delivery. This leader will establish engineering best practices, develop organizational capability, optimize resource utilization, and ensure consistent execution across multiple customer programs while maintaining the highest standards of quality, safety, cybersecurity, and customer satisfaction.The Director partners closely with the large Professional Services leaders, Project … Management, Sales, Product Management, Customer Support, and Executive Leadership to drive operational excellence, continuous improvement, and long-term business growth throughout the region.Your ImpactOrganizational LeadershipLead, develop, and inspire a high-performing regional team of Project Engineering Managers, Senior Project Engineers, and Project Engineers.Establish the strategic vision, organizational structure ...

United Kingdom: Dublin, Irelandtime type: Full timeposted on: Posted Todayjob requisition id: R34154## Job Description## At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses.## … standard integration topologies, and ensuring compliance with enterprise security and data privacy standards.* ## Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de-risk the technical buying decision.* ## ...

cloud systemsKnowledge of secure by design guidelinesKnowledge of JSP 465Location: Farnborough, UK (Hybrid working – on‐site presence required as dictated by programme and customer engagement)Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today!What … Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.We provide an employment package that attracts, develops and retains ...

initial 6-month contract. This role sits at the heart of the Professional Services Sales function, supporting the sales process from initial customer engagement through to project handover. Working closely with Account Managers, Professional Services Consultants and Project Managers, you'll coordinate services opportunities, prepare customer proposals … Services Sales team throughout the sales lifecycle. Coordinate Professional Services opportunities from initial enquiry through to project handover. Work with Account Managers to understand customer requirements and define the appropriate services offering. Schedule discovery calls and planning meetings with customers and internal stakeholders. Coordinate the preparation of Statements ...

initial 6-month contract. This role sits at the heart of the Professional Services Sales function, supporting the sales process from initial customer engagement through to project handover. Working closely with Account Managers, Professional Services Consultants and Project Managers, you'll coordinate services opportunities, prepare customer proposals … Services Sales team throughout the sales lifecycle. Coordinate Professional Services opportunities from initial enquiry through to project handover. Work with Account Managers to understand customer requirements and define the appropriate services offering. Schedule discovery calls and planning meetings with customers and internal stakeholders. Coordinate the preparation of Statements ...

support our vendor business leads and help turn strategic plans into tangible results. You’ll be the engine behind sales enablement, pipeline precision, and customer engagement — making sure every initiative lands with impact.We’re not here to sell you a job. We’re here to invite you into … promotional performance.Support execution of business and marketing plans.Identify and deliver training opportunities for customers and internal teams.Act as the point of escalation for customer care issues.Guide development of web tools and vendor microsites.Communicate product info, pricing, and promotions to internal and external stakeholders.Run call-out days and promote ...

communication and project reporting. Key Responsibilities Deliver technology solutions and services to customers, ensuring successful project outcomes. Collaborate with cross-functional teams to support customer engagement and service delivery. Manage project timelines, risks, issues and stakeholder expectations. Lead project meetings and provide clear project updates and reporting. Requirements … + years Project Management experience Proven experience delivering IT or technology solutions in customer-facing environments. Strong communication and stakeholder management skills. Self-motivated, collaborative and adaptable approach to work. Excellent organisational skills with the ability to manage priorities effectively. This is a permanent, full-time role offering hybrid ...

most talented architects, consultants, and technical specialists in the industry.This is a highly visible role where you’ll engage directly with senior customer stakeholders, partners, and internal leadership teams to shape strategic technology outcomes. You’ll gain exposure to leading-edge technologies, complex enterprise environments, and some … Workplace, Security, Networking, Cloud, Datacentre, and ApplicationsProduce and validate high-level architecture and solution design documentationSupport pre-sales engagements, large-scale opportunities, and strategic customer programmesEngage with C-level executives and senior IT leadership teams, aligning solutions to broader business objectivesCollaborate with vendors, partners, and internal SMEs to develop ...

discussing requests with clients, liaison with associate trainers, scheduling and course tailoring, administration, invoicing and processing payments. The role requires a high level of customer engagement, complex administration, attention to detail and finance management. What we look for We are seeking applicants with proven, practical experience … administrative or operational role who can demonstrate: Proven experience managing administration within a professional office environment Exceptional interpersonal and customer service skills with a positive and personable approach Strong verbal and written communication skills Numerically confident with good attention to detail Exceptional organisation and time management skills Demonstrated ...

Partnerships, Design, and Engineering teams on email strategy, technical integrations, and product enhancements.Requirements5+ years of hands-on experience in CRM campaign management.Extensive experience with customer engagement and marketing automation platforms such as Braze, Iterable or similar.Proven expertise in A/B and multivariate testing, including experiment design, execution … post-campaign analysis to inform optimizations.Strong data-driven mindset with the ability to independently pull and analyze segmentation, engagement, and performance metrics.Proficiency in basic HTML/CSS troubleshooting and templating languages for personalization.What We OfferOffice-based role in West London, four days a week with flexible start and finish ...

level. As European Chief Technologist, you will define the strategic direction for one of our technology areas, helping ensure our portfolio, partner alignment and customer engagement remain relevant, differentiated and positioned for growth.Working across our European businesses, you will operate at the intersection of Country Units, Service Lines … partners and customers. You will bring together customer demand, market signals, competitive insight and internal priorities to create a clear technology vision, strategic roadmap and investment direction that supports long-term success.We have an European Chief Technologist opportunity available, offering the chance to make your mark in a high ...

architecture disciplines.Defining technology roadmaps and future-state architecture strategies.Leading architecture governance and ensuring technical integrity across the estate.Acting as a trusted advisor to senior customer stakeholders.Working closely with delivery, engineering and service leadership teams.Supporting architectural decision-making within commercial and contractual frameworks.Mentoring and guiding architects and technical teams across … Lead Architect within a Managed Services environment.Experience governing large and complex technology estates.Strong architecture governance and Design Authority experience.Exceptional stakeholder management and customer engagement skills.Proven technical leadership and team leadership experience.Strong commercial awareness and an understanding of managed service delivery models.The ability to translate technical strategy into practical ...

less risk. We believe that the combination of AI and human expertise is essential for delivering effective managed security that is tailored to a customer’s unique environment, operational constraints, and risks. Our MXDR service combines powerful proprietary AI with a one-of-a-kind collaboration model to continuously … customers. As a Cyber Security Advisor, you'll be at the forefront of this mission, acting as a trusted security partner throughout the customer journey - from initial onboarding through the full lifecycle of the service. In this role, you'll help customers understand, adopt, and continuously improve their security ...