Customer Experience Jobs in England

601 to 625 of 2,797 Customer Experience Jobs in England

Technical Account Manager - EMEA

London, United Kingdom
Transmitsecurity
annual commerce. If you thrive in a dynamic environment, proven history of leadership, excel at technical problem-solving, and are passionate about building lasting customer relationships, we invite you to be an integral part of our dedicated team. Transmit Security is hiring a Technical Account Manager to join our … team. About the Role: As a Technical Account Manager, you are someone who can build key customer technical and business relationships, enabling customers to fully utilize the Transmit platform to drive customer adoption and success. You will use your extensive leadership experience, deep technical and problem-solving … skills to partner with other internal Transmit teams to deliver a world-class customer experience. What You'll Do: Ensure our customer's success and adoption of Transmit Security's solutions. Build knowledge of customer's environments and use cases to become the customer's champion More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

On-Site Engineer

Bath, Somerset, United Kingdom
Apogee
Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporation provides Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part … as Apogee's front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business equipment Proactively … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Customer Success Manager

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
NetBrain Technologies Inc
What We Need NetBrain is looking for a Customer Success Manager with a strong background in this function specifically for Enterprise IT solutions. This person should have excellent interpersonal and communication skills, as well as the ability to multitask and learn complex technology. The Impact You'll Make In … enterprise customers across a wide range of verticals to drive product adoption and outcomes. Your work will lead to renewals, expansion, advocacy and general customer satisfaction across these key accounts. You will be a trusted partner, leading customers post implementation with a focus on end-use adoption, communicating ROI … You will work closely with a variety of internal functions, including the Sales, Support, Service and Product Management Teams. What You'll Do Create customer-facing QBR templates and new go-to-market documentation. Build email campaign templates that are tied to new features and new platform capabilities. Incorporate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Specialist (Chester)

Chester, Cheshire, UK
Daktela UK
Join the Future of Customer Engagement with Daktela UK At Daktela UK, we’re not just changing the game in customer communication; we’re revolutionising it. Our cutting-edge omni-channel communication solution empowers businesses worldwide to connect with their customers. Backed by innovative technology and a drive … for excellence, we’re on a mission to redefine customer service. And now, we’re looking for a Technical Support Specialist to help us on our journey. About the Role: As a Technical Support Specialist, you’ll be at the heart of our mission, providing top-tier technical assistance … and excellent customer support. This role is perfect for tech enthusiasts who thrive in fast-paced environments and are eager to make a real impact. You’ll not only be solving technical challenges but also shaping the future of customer engagement through your insights and expertise . What More ❯
Posted:

Technical Support Specialist

Chester, England, United Kingdom
Daktela UK
Join the Future of Customer Engagement with Daktela UK At Daktela UK, we’re not just changing the game in customer communication; we’re revolutionising it. Our cutting-edge omni-channel communication solution empowers businesses worldwide to connect with their customers. Backed by innovative technology and a drive … for excellence, we’re on a mission to redefine customer service. And now, we’re looking for a Technical Support Specialist to help us on our journey. About the Role: As a Technical Support Specialist, you’ll be at the heart of our mission, providing top-tier technical assistance … and excellent customer support. This role is perfect for tech enthusiasts who thrive in fast-paced environments and are eager to make a real impact. You’ll not only be solving technical challenges but also shaping the future of customer engagement through your insights and expertise . What More ❯
Posted:

Commercial Sales Manager

South West London, London, United Kingdom
Hybrid / WFH Options
Outsource UK lTD
opportunity to contribute to one of the world's most recognized brands in a role that sits at the intersection of commerce, finance, and customer engagement. Role Summary: We are looking for a dynamic Commercial Sales Manager to lead and manage select Monthly Payments and Trade-In programs across … the EMEIA region. You will ensure seamless, customer-focused execution of these offerings across internal teams and external partners. Key Responsibilities: Lead select Monthly Payments and Trade-In programs within the EMEIA region. Coordinate cross-functional efforts to ensure consistent and high-quality performance of consumer-facing programs. Support … day-to-day operations of key programs, including: Marketing coordination Customer experience management Process improvement Partner communications Drive and implement key program changes in collaboration with global and regional teams. Partner with Financial Services to define partner strategy, prioritize projects, and manage contract negotiations with key financing partners. More ❯
Employment Type: Contract, Work From Home
Rate: £402 per day- Umbrella
Posted:

Customer Success Manager - HR / ER SaaS Tech. UK Remote

Leeds, West Yorkshire, Holbeck, United Kingdom
Hybrid / WFH Options
RecruitmentRevolution.com
known brands, we’re on a mission to simplify HR and make it more impactful. We’re now looking for a passionate and proactive Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR or People … Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we’d love to hear from you. The role at a glance: Customer Success Manager Remote based with visits to Ellesmere Port, Cheshire min twice a month (ideally more … Memberships and More... Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury’s, Post More ❯
Employment Type: Permanent
Salary: £45454 - £60454/annum + Benefits
Posted:

Customer Success Manager - HR / ER SaaS Tech. UK Remote

Yorkshire, United Kingdom
Hybrid / WFH Options
RecruitmentRevolution.com
known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR or People … Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. The role at a glance: Customer Success Manager Remote based with visits to Ellesmere Port, Cheshire min twice a month (ideally more … Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post More ❯
Employment Type: Permanent
Salary: GBP 45,454 - 60,454 Annual
Posted:

Customer Success Manager - HR / ER SaaS Tech. UK Remote - 19533 Ref: 19533

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
known brands, we're on a mission to simplify HR and make it more impactful. We're now looking for a passionate and proactive Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR or People … Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we'd love to hear from you. The role at a glance: Customer Success Manager Remote based with visits to Ellesmere Port, Cheshire min twice a month (ideally more … Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager - HR / ER SaaS Tech. UK Remote - 19534 Ref: 19534

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
known brands, we're on a mission to simplify HR and make it more impactful. We're now looking for a passionate and proactive Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR or People … Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we'd love to hear from you. The role at a glance: Customer Success Manager Remote based with visits to Ellesmere Port, Cheshire min twice a month (ideally more … Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Strategic Account Manager, Amazon Publisher Services (APS)

London, United Kingdom
ENGINEERINGUK
ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers. We are seeking a technology-savvy and customer obsessed Sr. Strategic Account Manager. In this role, you will have the opportunity to join Amazon's rapidly growing Advertising organisation and help build … relationships with some of the largest publishers and maximize the value our publishers receive from APS' suite of cloud services. Your analytical acumen and customer-facing skills will enable you to effectively represent APS within a customer's environment, and drive discussions with senior stakeholders regarding growth opportunities … empower you to understand their business needs and challenges so you can help customers achieve the greatest value from APS. Join this team to experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon Inc. (AMZN), one of the world's leading Internet More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Customer Success Manager - HR / ER SaaS Tech. UK Remote

Manchester, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
well-known brands, were on a mission to simplify HR and make it more impactful. Were now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR/ER …/People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, wed love to hear from you. Role Info: Senior Customer Success Manager Remote based with visits to Ellesmere Port, Cheshire min twice a month (ideally more … Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsburys, Post Office More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Senior Strategic Account Manager, Amazon Publisher Services (APS)

London, United Kingdom
Amazon
ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers. We are seeking a technology-savvy and customer obsessed Sr. Strategic Account Manager. In this role, you will have the opportunity to join Amazon's rapidly growing Advertising organisation and help build … relationships with some of the largest publishers and maximize the value our publishers receive from APS' suite of cloud services. Your analytical acumen and customer-facing skills will enable you to effectively represent APS within a customer's environment, and drive discussions with senior stakeholders regarding growth opportunities … empower you to understand their business needs and challenges so you can help customers achieve the greatest value from APS. Join this team to experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon Inc. (AMZN), one of the world's leading Internet More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Manager, Amazon Freight

London, United Kingdom
ENGINEERINGUK
facing Freight service is hiring a Senior Product Manager to manage our Full truckload expansion. You will be responsible for gathering and comparing different customer needs and propose a prioritization for the business to drive profitable growth. You will take a pivotal role in defining how our business in … across business Own E2E product cycle development, from idea, to pilot, to scale, working out risks and dependencies. Enable new product capabilities to enhance customer experience and drive profitable growth. Lead workstream to expand FTL services across EU About the team Amazon Freight allows both small and large … in-class logistics and transportation operations. Within Amazon Freight, we are a team of product and program managers that develop solutions to enhance shipper experience and drive profitable growth across various ship modes. BASIC QUALIFICATIONS Bachelor degree or equivalent Experience in product or program management, product marketing, business More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Insights Analyst (Oxford)

Oxford, Oxfordshire, UK
Hybrid / WFH Options
Digital Waffle
within a 45-minute commute . You'll sit at the heart of commercial decision-making, using behavioural, transactional, and digital data to improve customer experience, boost conversion, and increase lifetime value. Working across a variety of brands and business units, your insights will directly influence pricing, promotions … stock strategy, and customer journeys . This role is ideal for an analyst with eCommerce or retail experience , who thrives on solving real business challenges and collaborating cross-functionally to create measurable impact. What You’ll Be Doing Identify behavioural trends and customer signals to improve site … to embed insight-led decisions Improve tracking setup and support the overall maturity of the analytics function Technical Skills: Strong SQL and BigQuery knowledge Experience with Google Tag Manager (GTM) and understanding of data layers Familiarity with server-side tracking principles Exposure to Power BI or similar BI tools More ❯
Employment Type: Part-time
Posted:

Insights Analyst

oxford district, south east england, United Kingdom
Hybrid / WFH Options
Digital Waffle
within a 45-minute commute . You'll sit at the heart of commercial decision-making, using behavioural, transactional, and digital data to improve customer experience, boost conversion, and increase lifetime value. Working across a variety of brands and business units, your insights will directly influence pricing, promotions … stock strategy, and customer journeys . This role is ideal for an analyst with eCommerce or retail experience , who thrives on solving real business challenges and collaborating cross-functionally to create measurable impact. What You’ll Be Doing Identify behavioural trends and customer signals to improve site … to embed insight-led decisions Improve tracking setup and support the overall maturity of the analytics function Technical Skills: Strong SQL and BigQuery knowledge Experience with Google Tag Manager (GTM) and understanding of data layers Familiarity with server-side tracking principles Exposure to Power BI or similar BI tools More ❯
Posted:

Lead Piercer

London, United Kingdom
Mejuri
want you to be part of it! As our Piercing Lead, you'll be the heartbeat of the Mejuri Piercing Studio. Your mission? Elevate customer service, boost profitability, and create an environment where jewelry dreams come true. Dive into the world of piercing and high-quality gems, knowing the … to discussing roles across all our locations. Compensation: Top wages in the industry including bonus, tip potential, and benefits (for full-time roles). Customer Experience: Oversee the piercing customer journey from start to finish, including seamless greeting, check in, styling, transaction and service experience including … aftercare education. Possess a calm and professional demeanour in piercing services to provide the best experience to piercing clients. Embody Mejuri values throughout every client interaction. Act as an ambassador of Mejuri and promote customer awareness about the brand and Mejuri's piercing studios. Build a strong clientele More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Consultant - Organisation Design

London, United Kingdom
Hybrid / WFH Options
Orgvue Limited
workforce by leading data-driven organisation design and workforce planning projects in the Orgvue platform. You will be the driving force behind high visibility customer projects and engagements and will advise and work with customers' senior leaders and their teams to execute large scale transformation projects. Responsibilities Oversee delivery … business objectives. Ensure a smooth transition of the configured solution into operation for the user, including knowledge transfer and the handover to Account Management, Customer Success, and technical support. Provide subject matter expertise to our customers regarding the functionality of Orgvue and execution of organisation transformations. Prioritise and deliver … work across multiple customer portfolios simultaneously. Deliver a customer experience which leads to continued business and licence renewal and identify new revenue opportunities for Orgvue Professional Services. Focus on the continuous improvement of Orgvue Professional Services Activation and project delivery methodologies. Actively participate in a global community More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Customer Research Analyst

London, United Kingdom
Hybrid / WFH Options
Genie AI
A unique opportunity to shape our customer research function, defining methodologies, tools and processes Freedom to shape a mixed-method research approach, working across both deep user interviews and data-driven insights to paint a holistic picture of our customer You will make a direct impact on product … Khosla Ventures. They believe in our vision that the law should be accessible to everyone, and this is where your skills will directly shape customer experience in a company that's growing quickly. Your manager and team Our org structure is made up of pods with distinct areas … CEO, will develop your skills and enable you to deliver on the pod mission. This is what you'll be doing As a Senior Customer Research Analyst at Genie AI you'll be joining us in a dynamic stage of our growth so you'll face lots of different More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Customer Success Manager - HR / ER SaaS Tech. UK Remote

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
brands, we're on a mission to simplify HR and make it more impactful. We're now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR/ER …/People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we'd love to hear from you. Role Info: Senior Customer Success Manager Remote based with visits to Ellesmere Port, Cheshire min twice a month (ideally more … Memberships and More... Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Senior Customer Success Manager - HR / ER SaaS Tech. UK Remote

Yorkshire, United Kingdom
Hybrid / WFH Options
RecruitmentRevolution.com
brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR/ER …/People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. Role Info: Senior Customer Success Manager Remote based with visits to Ellesmere Port, Cheshire min twice a month (ideally more … Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post More ❯
Employment Type: Permanent
Salary: GBP 50,454 - 65,454 Annual
Posted:

Senior Customer Success Manager - HR / ER SaaS Tech. UK Remote - 19536 Ref: 19536

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
brands, we're on a mission to simplify HR and make it more impactful. We're now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR/ER …/People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we'd love to hear from you. Role Info: Senior Customer Success Manager Remote based with visits to Ellesmere Port, Cheshire min twice a month (ideally more … Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Customer Success Manager - HR / ER SaaS Tech. UK Remote - 19535 Ref: 19535

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
brands, we're on a mission to simplify HR and make it more impactful. We're now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR/ER …/People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we'd love to hear from you. Role Info: Senior Customer Success Manager Remote based with visits to Ellesmere Port, Cheshire min twice a month (ideally more … Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Applied Scientist, Amazon Audiences - ADSP

London, United Kingdom
Amazon
you'll collaborate closely with scientists, engineers, and designers to develop innovative advertising solutions. Your responsibilities include helping advertisers optimize their targeting strategies, improving customer experience through relevant ad delivery, and contributing to the growth of Amazon's advertising business. We place a high emphasis on team spirit … optimization and keyword research to help advertisers improve their visibility and reach. Throughout all these functions, the team maintains a strong commitment to preserving customer privacy while helping advertisers effectively reach their target audiences. BASIC QUALIFICATIONS - Master's degree - Experience programming in Java, C++, Python or related language … Experience with neural deep learning methods and machine learning - Experience in building machine learning models for business application - Experience in applied research - Experience with large scale machine learning systems such as profiling and debugging and understanding of system performance and scalability - Experience with modeling tools More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Quality Assurance Specialist, Global Shared Services (GSS) Quality Delivery Team

London, United Kingdom
Amazon
Specialist you will oversee the QA program you are assigned to, working diligently to ensure on time and high-quality campaigns. You will champion customer experience through continual process improvement, taking lessons learned from the audits to improve the QA framework. You will build and maintain relationship with … Maisel and Jack Ryan, Citadel and movies like Air, Coming 2 America, Thirteen Lives, and Sound of Metal, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to … makes Prime Video a company where creators and makers of all kinds can build their future. BASIC QUALIFICATIONS - Bachelor's degree or equivalent practical experience - +2 years of QA experience - Strong written and verbal communication skills - Experience managing multiple deliverables simultaneously - Ability to work effectively in a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Experience
England
10th Percentile
£24,000
25th Percentile
£24,750
Median
£43,000
75th Percentile
£68,750
90th Percentile
£96,000