to helping organisations navigate the complex landscape of Data & AI. Our mission is to empower businesses across various industries with strategic insights that unlock new opportunities, deliver imaginative new customer experiences, drive revenue growth and enhance operational effectiveness. If you’re ready to embark on an exciting journey that blends strategy with real-world impact, we want you on More ❯
to helping organisations navigate the complex landscape of Data & AI. Our mission is to empower businesses across various industries with strategic insights that unlock new opportunities, deliver imaginative new customer experiences, drive revenue growth and enhance operational effectiveness. If you're ready to embark on an exciting journey that blends strategy with real-world impact, we want you on More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
provided with a van, tools, and comprehensive training to support your success. The Role Service Delivery: Install, configure, and commission wireless connectivity solutions efficiently and to a high standard. CustomerExperience: Deliver outstanding service and consistently exceed customer expectations. Brand Representation: Maintain a professional image and represent the company positively on every site visit. Safety & Administration: Work … safely and complete all job documentation and stock records accurately and on time. Travel: Across the South West, with occasional stays away. The Person Experience in wireless, RF, microwave, or telecoms installation. Confident working independently in a mobile, field-based role. Skilled with hand tools, comfortable working at heights, and managing equipment stock. Willingness to travel across the South … roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunity employer and welcome applications from all suitable candidates. More ❯
provided with a van, tools, and comprehensive training to support your success. The Role Service Delivery: Install, configure, and commission wireless connectivity solutions efficiently and to a high standard. CustomerExperience: Deliver outstanding service and consistently exceed customer expectations. Brand Representation: Maintain a professional image and represent the company positively on every site visit. Safety & Administration: Work … safely and complete all job documentation and stock records accurately and on time. Travel: Across the South West, with occasional stays away. The Person Experience in wireless, RF, microwave, or telecoms installation. Confident working independently in a mobile, field-based role. Skilled with hand tools, comfortable working at heights, and managing equipment stock. Willingness to travel across the South … roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunity employer and welcome applications from all suitable candidates. More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum Van, Fuel, Training, Benefits
Pinnacle, the Technology Solutions division of K3 Capital Group. Pinnacle is a business management solution provider implementing and supporting Sage, Acumatica and Managed IT Services solutions.With three decades of experience and a dedicated team of 200 professionals, we leverage our expertise to guide businesses through migrations, upgrades, and new systems implementation of cutting-edge business management and IT software … CRM system- Arranging appointments for BDM’s once a Business expresses interest in taking the conversation further- Deliver top-notch service with empathy, diligence, and speed, ensuring an impeccable customerexperience What We’re Looking For: Prior Sales experience (B2B or B2C)Able to build and develop excellent relationships with ClientsYou will be a be a strong More ❯
Doncaster, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Uniting Ambition
Champion a culture of security and compliance across the business. Triage support tickets, answer user phone calls/queries, and work on them through to resolution. Including on site customer support centre and remote locations. Manage relationships with third-party IT service providers and technology vendors. Identify opportunities to improve customer experience. Build and configure new hardware including … and Print services, shares and Group Policies. Respond to alerts from our monitoring system to provide Pro-Active maintenance, resulting in less outages and downtime for our customers. Skills & Experience Required Experience of ISO27001 is essential. Previously implemented and maintained an ISMS Experience of ITIL governance processes and CABs. Small business mindset used to wearing multiple hats. … Experience using Microsoft Server and Desktop operating systems. Demonstrate a good level of troubleshooting and show the ability to diagnose and resolve potentially complex issues through to their resolution. Experience of cyber security technologies and policies. Working knowledge/experience of M365 administration and Azure Entra. PC, laptop and tablet set-up and configuration. Experience of More ❯
of IT, you’ll lead a high-performing team, shape support strategy, and drive continuous improvement across multiple service areas. You’ll play a pivotal role in enhancing the customerexperience and ensuring technology consistently delivers business value. RESPONSIBILITIES Develop delivery strategy that aligns with business goals and user needs. Oversee product support operations to ensure effective issue … objectives. Act as the key link between business users, technical teams and external partners. Champion process improvements and new tools to optimise efficiency. THE IDEAL CANDIDATE WILL HAVE: Proven experience in product support management Strong technical understanding of business systems, databases, and the software development lifecycle Experienced in incident management, troubleshooting, and rot cause analysis Skilled leader with the … ability to inspire and develop teams Excellent communicator with a customer-focused mindset Stakeholder management skills Knowledge of ITIL principles and service management best practices Comfortable in fast moving, change-orientated environments BENEFITS Inclusive of company sick pay, private medical insurance, 25 days annual leave + bank holidays, and company car/allowance. If you are interested in the More ❯
Whiteley, Hampshire, United Kingdom Hybrid / WFH Options
Softcat
big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company … Manager. As a Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and … future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customerexperience We'd love you to have: Have a passion for sales and be keen to learn and develop your skill set Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be More ❯
full lifecycle of a product, from conception to release. We are looking for a confident leader who can guide cross-functional teams in the creation of products that improve customerexperience and grow market share. Responsibilities Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap … products, and balance resources to ensure success for the entire organization Develop product positioning and messaging that differentiates [Company X] across primary market segments Required skills and qualifications Strong experience in a dynamic product management role Proven success in overseeing all elements of the product development lifecycle High effectiveness in managing cross-functional teams Experience in delivering finely … strategies Exceptional writing and editing skills, combined with strong presentation and public speaking skills Preferred skills and qualifications Bachelor’s degree (or equivalent) in product design or engineering Previous experience in software and web development Proven success as a product developer in a nonmanagerial role Demonstrable knowledge of SEM (search engine marketing) and online advertising More ❯
full lifecycle of a product, from conception to release. We are looking for a confident leader who can guide cross-functional teams in the creation of products that improve customerexperience and grow market share. Responsibilities Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap … products, and balance resources to ensure success for the entire organization Develop product positioning and messaging that differentiates [Company X] across primary market segments Required skills and qualifications Strong experience in a dynamic product management role Proven success in overseeing all elements of the product development lifecycle High effectiveness in managing cross-functional teams Experience in delivering finely … strategies Exceptional writing and editing skills, combined with strong presentation and public speaking skills Preferred skills and qualifications Bachelor’s degree (or equivalent) in product design or engineering Previous experience in software and web development Proven success as a product developer in a nonmanagerial role Demonstrable knowledge of SEM (search engine marketing) and online advertising More ❯
to make life easier for homeowners across the UK - connecting them with trusted solutions that bring real value. With significant investment, ambitious growth plans, and a genuine focus on customerexperience, now is the perfect time to make your mark in a high-impact, strategic role. What are they looking for? A proven track record leading consumer-facing … digital products across web and app. Strong strategic and analytical thinking with the ability to define vision, prioritise effectively, and deliver measurable outcomes. Deep customer empathy - you love understanding user needs and translating them into impactful solutions. A data-led, experimentation-driven mindset Excellent stakeholder management and communication skills, with credibility across teams and at leadership level. Experience … commerce, or platform-based environments where consumer engagement is key. This is an opportunity to join a highly visible, mission-led business where your work will directly shape the experience of millions of users. If you’re ready to make a genuine impact in a product-led organisation with big ambitions, please get in touch now More ❯
to make life easier for homeowners across the UK - connecting them with trusted solutions that bring real value. With significant investment, ambitious growth plans, and a genuine focus on customerexperience, now is the perfect time to make your mark in a high-impact, strategic role. What are they looking for? A proven track record leading consumer-facing … digital products across web and app. Strong strategic and analytical thinking with the ability to define vision, prioritise effectively, and deliver measurable outcomes. Deep customer empathy - you love understanding user needs and translating them into impactful solutions. A data-led, experimentation-driven mindset Excellent stakeholder management and communication skills, with credibility across teams and at leadership level. Experience … commerce, or platform-based environments where consumer engagement is key. This is an opportunity to join a highly visible, mission-led business where your work will directly shape the experience of millions of users. If you’re ready to make a genuine impact in a product-led organisation with big ambitions, please get in touch now More ❯
for CIAM at Barclays, where you will bring to life a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customerexperience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the … including tooling, products, protocols, taxonomy, identity management, authentication, authorization and identity federation. Expertise with single sign on, OAuth2, OIDC, PKI, PSD2 SCA knowledge and possession based authentication. ForgeRock developer experience with PingGateway, PingAM, PingIDM and PingDS, including JavaScript coding of PingGateway scripted routes, and PingAM authentication tree nodes Strong hands-on coding across either JavaScript or Java, and you … and step-up authentication, including the ability to implement data links between internal and external LDAPS, JDBC, SOAP, HTTPS and other data sources. Some other highly desirable skills include: Experience in implementing PingGateway single-sign-on routes, dynamic proxies and filter chains, or implementing PingIDM based data links Experience in partnering with security, product, engineering and compliance teams More ❯
Are you a customer services professional who is dedicated to delivering incredible customer experiences? Looking to take on a fresh, new challenge with a forward-thinking business? If, so, we would love to hear from you. Overline is a telecommunications business offering a range of communications products designed to meet the needs of organisations requiring voice, Data, and … office-based position. It’s a great opportunity to work in a fast-paced environment and develop a rewarding career with a company that supports its people. As a Customer Support Consultant, you will provide an efficient and effective service to customers focusing on first time resolutions, supporting internal and external customers. Responsibilities Deal courteously, respectfully, and effectively with … enquiries or requests from customers and clients. Trouble shooting and escalating customer queries (if required) to the correct departments or senior member of staff. Keeping customers informed of new products and services that could be beneficial to them. Processing customer/client information in accordance with processes and procedures Ensuring all calls, emails, tickets, chats & tasks are completed More ❯
South West London, London, United Kingdom Hybrid / WFH Options
IQPC Ltd
Location: London, Victoria (Hybrid, 3 days in office, 2 days at home) Start Date: Immediate About Us IQPC Digital are an online B2B media business, focused primarily on the CustomerExperience , Process Excellence , Cyber Security and Human Resources portfolios. Our product mix includes online events, virtual roundtable meetings, reports, webinars, content syndication, and digital advertising, delivering full-funnel … part in driving our sales efforts by identifying and qualifying potential leads. This is an excellent opportunity for someone looking to develop their career in sales and gain valuable experience in a fast-paced environment. This multifaceted role is crucial to our company's growth, as it involves driving sales initiatives, researching key accounts, generating high-quality leads, secure More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
XACT PLACEMENTS LIMITED
play a key role in providing technical consultancy, managing client relationships, and driving sales growth. You'll be central to building long-term client relationships, delivering a market-leading customerexperience, and contributing to our continued success. Duties Manage, maintain, and grow strong client relationships. Generate new sales opportunities with existing accounts via phone, email, social media, and … events to network, promote solutions, and uncover opportunities. Keep our CRM and PSA systems up to date and provide accurate monthly forecasts. Act as a point of escalation for customer queries, ensuring service excellence. Regularly engage to build your profile and help grow our brand presence. Monitor market and competitor activity to stay ahead of the curve. Requirements Minimum … years experience in IT solutions sales. Strong commercial awareness and ability to structure and articulate complex opportunities. Excellent communication skills written, verbal, and over the phone. Highly organised with the ability to manage multiple priorities. A proven track record of generating, managing, and closing opportunities. Full UK driving licence, access to a vehicle, and willingness to travel (occasional overnight More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Reed Talent Solutions
work for a purpose-driven organisation dedicated to making a positive difference in the lives of citizens across the UK The Process Analyst plays a crucial role in supporting customer-focused teams by ensuring cross-team and cross-Directorate processes are well-documented and communicated. This role involves mapping and analysing processes to identify more efficient and effective ways … of working, ultimately enhancing the customer experience. Role Overview The Process Analyst will report directly to Senior Operational Improvement Manager . In this role, you will be responsible for: Key Responsibilities: Support the development and implementation of Directorate-wide policy on process and procedure governance Develop standard process documentation, including simplified process maps and standard operating procedures. Identify and … document core processes across the Customer Directorate. Conduct process assessments and analyse data to identify local variations and areas for improvement. Collaborate with stakeholders to gather requirements and define process improvement goals. Lead and facilitate process improvement workshops and brainstorming sessions. Recommend process performance metrics to ensure ongoing efficiency and effectiveness. Work with IT and Directorate colleagues to leverage More ❯
could be compromised and theyre scaling fast. Now, theyre looking for a Senior Full Stack Engineer to join their Client Facing Applications (CFA) team, where youll help shape the customerexperience for some of the worlds largest enterprises. What youll be doing: Designing and developing enterprise-grade SaaS features across backend and frontend systems Building secure, scalable, and … full stack Collaborating with product managers, designers, and engineers to deliver seamless client experiences Driving continuous improvements in engineering practices, tooling, and processes What theyre looking for: 5+ years experience building enterprise SaaS products (ideally in cybersecurity or data-heavy environments) Strong backend development with TypeScript, NestJS, Sequelize ORM, GraphQL, REST APIs Frontend expertise with ReactJS, NextJS, Typescript, Chakra … UI Experience with MySQL and NoSQL databases Familiarity with messaging/event-driven systems (Kafka) Ability to work closely with designers (Figma) and translate complex business logic into intuitive UI/UX Problem-solver with strong debugging, troubleshooting, and optimisation skills Thrives in high-growth startup/scale-up environments, with adaptability and ownership mindset Bonus points if you More ❯
Milton Park, Milton, Abingdon, Oxfordshire, England, United Kingdom
C4S Search Ltd
MSP delivering award-winning IT Support, cybersecurity, and clous solutions to businesses nationwide. They pride themselves on a people-first approach, combining technical expertise with a strong focus on customerexperience and long-term partnerships. THE BUSINESS DEVELOPMENT MANAGER OPPORTUNITY: We’re after a results-driven Business Development Manager to grow our presence across medium-sized and commercial … and technical teams on campaigns, proposals, and bids. Hit and Exceed Targets: Maintain a strong pipeline, accurate forecasts, and deliver consistent results. THE IDEAL CANDIDATE WILL HAVE: Proven Sales Experience: 3–5 years in B2B sales within MSP or IT services, with success closing complex, multi-stakeholder deals. Technical Knowledge: Solid grasp of managed services, Microsoft Cloud, cybersecurity, and More ❯
Industry. You’ll develop trusted client relationships, shape strategic transformation programmes, and oversee delivery that connects technology, data, and consulting. You’ll help financial services organisations modernise operations, improve customerexperience, and manage regulatory and digital challenges while driving sustainable growth. You’ll also play a key role in expanding Valcon’s presence in the sector and developing … growth. What You’ll Bring Proven commercial leadership in a technology or data-led consultancy. Strong record of hunting and farming success within financial services, driving sustained portfolio growth. Experience defining and executing industry strategy in collaboration with senior leadership. Deep understanding of how data, technology, and consulting deliver business and regulatory outcomes. Established relationships with tool and platform … providers and experience building strategic alliances. Credibility and influence with senior stakeholders across business and technology. Industry expertise across banking, insurance, and capital markets, with insight into current market and regulatory drivers. Skilled in leading senior teams, fostering collaboration, and driving commercial accountability. Why Join Valcon The UK financial services sector is evolving fast. Over half of new board More ❯
Industry. You’ll develop trusted client relationships, shape strategic transformation programmes, and oversee delivery that connects technology, data, and consulting. You’ll help financial services organisations modernise operations, improve customerexperience, and manage regulatory and digital challenges while driving sustainable growth. You’ll also play a key role in expanding Valcon’s presence in the sector and developing … growth. What You’ll Bring Proven commercial leadership in a technology or data-led consultancy. Strong record of hunting and farming success within financial services, driving sustained portfolio growth. Experience defining and executing industry strategy in collaboration with senior leadership. Deep understanding of how data, technology, and consulting deliver business and regulatory outcomes. Established relationships with tool and platform … providers and experience building strategic alliances. Credibility and influence with senior stakeholders across business and technology. Industry expertise across banking, insurance, and capital markets, with insight into current market and regulatory drivers. Skilled in leading senior teams, fostering collaboration, and driving commercial accountability. Why Join Valcon The UK financial services sector is evolving fast. Over half of new board More ❯
Industry. You’ll develop trusted client relationships, shape strategic transformation programmes, and oversee delivery that connects technology, data, and consulting. You’ll help financial services organisations modernise operations, improve customerexperience, and manage regulatory and digital challenges while driving sustainable growth. You’ll also play a key role in expanding Valcon’s presence in the sector and developing … growth. What You’ll Bring Proven commercial leadership in a technology or data-led consultancy. Strong record of hunting and farming success within financial services, driving sustained portfolio growth. Experience defining and executing industry strategy in collaboration with senior leadership. Deep understanding of how data, technology, and consulting deliver business and regulatory outcomes. Established relationships with tool and platform … providers and experience building strategic alliances. Credibility and influence with senior stakeholders across business and technology. Industry expertise across banking, insurance, and capital markets, with insight into current market and regulatory drivers. Skilled in leading senior teams, fostering collaboration, and driving commercial accountability. Why Join Valcon The UK financial services sector is evolving fast. Over half of new board More ❯
Industry. You’ll develop trusted client relationships, shape strategic transformation programmes, and oversee delivery that connects technology, data, and consulting. You’ll help financial services organisations modernise operations, improve customerexperience, and manage regulatory and digital challenges while driving sustainable growth. You’ll also play a key role in expanding Valcon’s presence in the sector and developing … growth. What You’ll Bring Proven commercial leadership in a technology or data-led consultancy. Strong record of hunting and farming success within financial services, driving sustained portfolio growth. Experience defining and executing industry strategy in collaboration with senior leadership. Deep understanding of how data, technology, and consulting deliver business and regulatory outcomes. Established relationships with tool and platform … providers and experience building strategic alliances. Credibility and influence with senior stakeholders across business and technology. Industry expertise across banking, insurance, and capital markets, with insight into current market and regulatory drivers. Skilled in leading senior teams, fostering collaboration, and driving commercial accountability. Why Join Valcon The UK financial services sector is evolving fast. Over half of new board More ❯
london (city of london), south east england, united kingdom
Valcon
Industry. You’ll develop trusted client relationships, shape strategic transformation programmes, and oversee delivery that connects technology, data, and consulting. You’ll help financial services organisations modernise operations, improve customerexperience, and manage regulatory and digital challenges while driving sustainable growth. You’ll also play a key role in expanding Valcon’s presence in the sector and developing … growth. What You’ll Bring Proven commercial leadership in a technology or data-led consultancy. Strong record of hunting and farming success within financial services, driving sustained portfolio growth. Experience defining and executing industry strategy in collaboration with senior leadership. Deep understanding of how data, technology, and consulting deliver business and regulatory outcomes. Established relationships with tool and platform … providers and experience building strategic alliances. Credibility and influence with senior stakeholders across business and technology. Industry expertise across banking, insurance, and capital markets, with insight into current market and regulatory drivers. Skilled in leading senior teams, fostering collaboration, and driving commercial accountability. Why Join Valcon The UK financial services sector is evolving fast. Over half of new board More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
SYHA
would be great for you. You will need to have some basic understanding of Office 365 platform and how Teams, SharePoint and Exchange Online. Someone that is passionate about customerexperience and ensuring that we provided a great service to our users. This role requires someone to be able be able to organise their workload and manage the More ❯