651 to 675 of 1,457 Customer Experience Jobs in England

What is UMAX? UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs … to serve. As our Technical Project Solutions Architect, you... are responsible for the collaboration with the customer's project team coordinate technical kick-off sessions by providing architecture overviews and formulating recommendations develop the technical architectures within Azure are responsible for impact analysis produce technical requirements , feasibility studies , software architecture documents , testing strategy recommendations and other relevant documents ensure … integrate the solution with relevant Azure technologies (Logic Apps, Azure Service Bus, Application Gateway, Azure Firewall, Azure Functions, Azure Data Lake, ...) enable the integration with portal solutions , supporting customer self service extend UMAX with a reporting infrastructure on Azure technologies leveraging Power BI Our ideal candidate... has good experience as a Technical Solutions Architect in the D365 More ❯

driven decisions, and agile financial leadership. Key Responsibilities: - Partner with Technology and Marketing Leaders to shape long-term digital growth strategies, identifying smart investments in brand, platform development, and customer experience innovations. - Evaluate digital pricing, promotional mechanics, and value architecture to unlock profitable growth across eCommerce and retail tech channels. - Lead commercial financial planning and forecasting to support … financial input into brand and digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability. - Maintain clear insight into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts. - Develop robust business cases for technology investments, including platforms, tools, digital innovation, and marketing tech - ensuring returns meet … both consumer impact and financial hurdle rates. - Influence strategic decisions through compelling commercial insights, backed by data and aligned to evolving technology and customer trends. - Build and evolve advanced financial modelling tools and dashboards, enhancing speed and quality of decision-making across business functions. - Model innovation-led initiatives, particularly those that leverage technology (e.g. AI-powered personalisation, subscription models More ❯

delivery of effective training solutions in line with the BT Group's learning strategy. • Assists relationships across both internal and external resources, ensuring training interventions align to both learner experience and business needs • Driving Quality Assurance to ensure all components of a programme are delivered to relevant standards, establishing actions to provide further support What you'll be doing … solutions in line with BT's learning strategy. Identify areas to use innovation and digital technologies for new products of work and then deliver the appropriate training Skill and Experience • Business insight - You apply your knowledge of the unique environment in which our business operates to ensure that our training uses business insight to enhance skills. Managing finance goals … a quality learning experience. You organise the right resources to maximise operational performance and add value, escalating requirements in non-standard situations to maintain exceptional results and service. Mandatory: • Experience of training content creation and delivery • Developed learning to improve customer outcomes and colleague skill levels • Developed an internal network of strong working relationships you can call on More ❯

proposition definition, to detailed operations and technology design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as … encouraging self-development through relevant training and learning courses. Lead business development work for our key propositions through pre-sales, bid preparation, and client presentations. Showcase our knowledge and experience whilst building relationships with potential clients. Participate fully within Deloitte to assist the growth of the Banking Operations & Domain Solutions team, develop, and guide junior colleagues, and support the … data and insights to inform design strategy and measure the effectiveness of design solutions. Solid grasp of user-centered centred design principles and experience leveraging user research and CX insights to inform the design process and create user-friendly solutions. Experience working in complex Financial Services integration programs, with a solid understanding of business migration best practices Experience More ❯

organisation offers excellent training, career progression, and long-term prospects. You'll have the chance to work alongside some of the brightest minds in the industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As the first point of contact for customer issues, you'll play a critical role in … least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or Bash beneficial Excellent customer-facing skills - you should have commercial experience in a role involving lots of communication (can be from internship/summer job) A motivated self-starter with a problem … to understand the intricacies of the product You will then act as the main point of contact and liaise with customers and internal teams (predominantly the tech team) Manage customer issues from initial report through to resolution Basic troubleshooting, and escalation of issues to the tech team Give an excellent customer experience throughout the resolution process What More ❯

Senior Manager, Financing Solutions Program - EMEA Accounting & FinanceLondon,United KingdomReading,United KingdomRemote,United KingdomReq.Num.: N1667 Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong relationship management skills, and a collaborative mindset? If so, you will thrive in our innovative team at Nutanix, where you will play … a vital role in developing a brand new customer financing program, working closely with cross-functional teams and making a significant impact on our growth and success. About the Team The Finance Manager will join the newly established Customer Financing Program team at Nutanix, located in London, England. This team is focused on creating a unique skill set … that is net new to the organization, supporting the expansion and success of customer financing initiatives in a 2-tier channel sales model. The culture is highly collaborative, emphasizing teamwork, problem-solving, and a growth mentality as they work together to drive innovative financing solutions that enhance customer experiences. You will report to the Director of Payment Platform More ❯

We are looking to hire a Principal Product Manager with deep experience in building and scaling SaaS products for global enterprise customers. The ideal candidate will have a proven track record of owning products that generate millions in revenue and will have deep expertise in understanding the needs of large, complex organizations. This role requires strong leadership, strategic vision … suited for a leader who thrives in fast-paced environments with high expectations and a bias for action. We're looking for someone who is passionate about delivering exceptional customer experiences, understands the importance of speed and urgency, and knows how to scale enterprise-level solutions across global markets. What you will do : Product Strategy & Vision: Develop and execute … with the company's strategic objectives and the needs of large, global enterprise customers. End-to-End Product Ownership: Take full ownership of the product lifecycle, from ideation and customer validation, through development and delivery, to scaling globally with millions of users and significant revenue impact. Enterprise Customer Focus: Engage deeply with global enterprise customers to understand their More ❯

The succesful candidates primary responsibilities will include: Carrying out small installation works, on systems such as Access Control, CCTV, Nurse Call, & Intruder Systems to the relevant standard. About You: • Experience in the installation of CCTV Systems (Analogue & IP Preferred). • Experience in the installation of Intruder Alarm Systems (Wired & Wireless). • Knowledge and understanding of engineering operations within … Critical Environments. • Experience in the installation of Computerised Access control systems. Our clients customer base include Critical Enviroments and the customer experience is front and centre to everything that they do. Our client has an outstanding culture which is why candidates regularly ask to work for this company? Want to find out more? Then call us More ❯

they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. You'll monitor live systems, respond to critical alerts, and work collaboratively to ensure we continue to deliver high availability, resilience, and performance. … requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We are looking for: Degree qualified or equivalent experience in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools … e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and More ❯

paced IT Operations team as an Application Support Analyst on a 6 Month Fixed Term Contract , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. You'll monitor live systems, respond to critical alerts, and work collaboratively to ensure we continue to deliver high availability, resilience, and performance. … requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We are looking for: Degree qualified or equivalent experience in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools … e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and More ❯

the heart of London. We're looking for a Junior Data Scientist eager to apply their analytical and modelling skills to support data-driven decisions that improve performance, enhance customer engagement, and increase profitability across the retail value chain. 🔍 Your Responsibilities: Analyse consumer and sales data: Work with large, complex datasets to uncover insights on shopper behaviour, purchasing trends … and retail performance. Support predictive modelling: Collaborate on machine learning models to forecast demand, optimise inventory, and personalise the customer journey. Develop retail data solutions: Build algorithms and tools that drive smarter pricing, promotion, and merchandising strategies. Cross-functional collaboration: Work closely with marketing, merchandising, and product teams to align data science initiatives with business goals. Data storytelling: Design … dashboards and visualisations that translate data into actionable insights for business stakeholders. 🎓 Requirements: Bachelor’s degree in a STEM field: Statistics, Mathematics, Computer Science, Engineering, or similar. Programming proficiency: Experience with Python and SQL for data analysis, manipulation, and basic modelling. Understanding of machine learning: Exposure to predictive modelling techniques, particularly in Time Series Forecasting, NLP, or Recommendation Systems. More ❯

help build industry-leading LLM-based conversational technologies that customers love. Our mission is to push the envelope in LLMs for Alexa, in order to provide the best-possible customer experience for our customers. BASIC QUALIFICATIONS PhD with specialization in artificial intelligence, natural language processing, machine learning, or computational cognitive science 10+ years of combined academic and research … experience with a strong publication record in top-tier journals and conferences. Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. Mentors and trains the research scientist community on complex technical issues. Experience developing software in traditional programming languages (Python, Java, etc ). Excellent written and spoken communication … skills. PREFERRED QUALIFICATIONS 10+ years of experience building and deploying innovative NLP solutions at scale. Expert level skills focusing on Large-language-Models. Demonstrated Experience in training LLMs through PT, SFT, and LHF backed by top-tier publications. Published research work in academic conferences or industry circles in NLP top tier conferences. Experience delivering complex end-to More ❯

As a Solution Architect Specialist , you'll independently lead the design and delivery of technical solutions that are fit for purpose and aligned with business needs. You'll translate customer requirements into scalable, secure architectures and guide them through BT's governance and security sign-off processes. This is a role for someone who thrives on both technical depth … delivering secure, scalable infrastructure solutions that support BT's voice and messaging services. You'll work across teams to ensure our solutions are technically sound, repeatable, and aligned with customer needs. Your responsibilities will include: Designing infrastructure for voice communication services (VoIP) and messaging platforms (e.g. SMS, with a view to evolving toward WhatsApp-style messaging) Contributing to federated … login systems for government clients-enhancing security and reducing the need to store user credentials Leading the delivery of robust, repeatable technical solutions that meet customer requirements and drive positive outcomes Partnering with business and operational stakeholders to conduct technical discovery and align solutions with strategic goals Producing clear, actionable recommendations, proposals, and scopes of work-identifying critical dependencies More ❯

Ensure governance and clear record keeping of activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/… accuracy of work. Experienced at making informed decisions, against tight timescales. Able to prioritise and manage multiple tasks concurrently. Proficient in MS Office applications. Desirable skills/Preferred Qualifications: Experience in IT Security roles. Knowledge of cryptography. Industry relevant Security qualifications. Industry relevant Project Management qualifications. Experience in an Operational environment. Operational documentation creation and maintenance. Deep understanding … of delivering change projects in a timely manner with high quality. Strong in incident response procedures and standards, strong communication skills and ability to articulate complex events to management. Experience of Sharepoint, Confluence and JIRA. Unix/Windows O/S skills. Strong background in delivering privacy, compliance and data protection services. More ❯

both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our … 000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description We are looking for a strategic and driven Senior Associate to join our UK People Shared Services (HR) team, which plays a pivotal … operations across key touchpoints such as onboarding, probation, parental leave, exits, sickness. Potential management and/or mentorship of HR Advisors in team. Qualifications 3-4 years of relevant experience in People Operations/HR in the UK context CIPD Level 3 qualified (or working towards it) Alignment with Publicis Sapient's core values Demonstrated ability to own and More ❯

regulators regarding outsourcing practices. Implement and operate dashboards, registers, and reporting tools to ensure real-time oversight of vendors. Ensure alignment with BVNK's risk appetite, onboarding policies, and customer experience standards. Define, monitor, and enforce SLAs and KPIs, including turnaround times, onboarding quality, false positive rates, and capacity targets. Lead regular performance reviews with critical vendors, including … and RCA processes. Champion continuous improvement in third-party oversight based on audit findings, regulatory updates, and internal feedback. What we need from you: 6-10+ years of experience in vendor management, third-party risk, legal/compliance operations, or outsourcing in a financial services or fintech environment. Strong working knowledge of the EBA Guidelines on Outsourcing, DORA … and similar frameworks in the UK/EU. Experience managing outsourcing registers and interfacing with regulators or external auditors. Demonstrated ability to work across functions and lead complex projects without formal authority. Skilled at reviewing outsourcing clauses (e.g., rights of audit, access to information, exit, and BCP). Excellent communication, documentation, and process management skills. Nice to have: Prior More ❯

We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems … DevOps mentality - meaning that you don't want to chuck code over the fence, and you are keen to be involved right through to delivering the code to the customer A desire to build up and see others succeed, rather than wanting to be the Hero We believe every engineer should have a fundamental understanding of development, infrastructure, and … consultants and provide a healthy self-development budget you can use to grow in the areas mentioned below, or any other of your choosing! The must haves: Fundamental coding experience in Java plus more than one widely used language type i.e. Python, C#, TypeScript etc Experience working at a Technical Lead level Plus at least one of these More ❯

in the Midlands. The ideal candidate will have a strong background in digital product management having worked as a Product manager or Product Owner, with a focus on enhancing customer journeys and driving the success of SaaS products. Key Responsibilities: - Lead development of digital product strategies to optimize customer experience and engagement. - Collaborate with cross-functional teams … including UX designers, developers, and marketing specialists to deliver high-quality digital products. - Analyse customer feedback and data to inform product decisions and improve user experience. - Manage the product lifecycle from ideation to launch, ensuring alignment with business goals. - Continuously monitor market trends and competitor activities to identify opportunities for innovation and growth. Required Skills and Qualifications: - Proven experience in digital product management. - Strong understanding of customer journey mapping and optimization. - Expertise in managing SaaS products and driving customer satisfaction. - Excellent communication and project management abilities. Apply now to play a key role in shaping the future of our innovative product offerings. More ❯

we're investing heavily in cutting-edge technology to create seamless, personalised experiences across every touchpoint. Whether it's faster retail journeys, smarter delivery, or a deeply tailored online experience — technology is powering it all. Our teams are agile, cloud-first, and customer-obsessed. We build what's right for our business, not just what's available off … the shelf, and we automate and test at every level. This role sits within our Online Customer Experience (OCX) vertical — the team behind our web and mobile e-commerce platforms. We're nearing the end of a transformative multi-year tech evolution and stepping into a new chapter of innovation, building standout digital propositions that redefine how our … customers experience health and wellness. You'll be a technical leader within the squad, helping shape the design and delivery of new features, mentoring engineers, and working closely with teams across the business to build exceptional digital products. What You'll Be Doing Operate independently, with the ability to lead the design of software across a subset of functional More ❯

Step into Magnet as a Business Development Manager in Chingfordand help grow our Trade business. With more than 100 years' experience behind us, joining Magnet means joining one of the UK's biggest and best known kitchen brands and is part of the wider Nobia group. What's in it for you? You will earn a salary of … generating new leads, opening new accountsand driving kitchen sales Apply your own initiative to growing brand awareness within the area Support bymaintaining an outstanding level of product knowledge and customer service, in order to promotelive offers & benefits At Magnet, you'll be part of a supportive team where your ideas are valued and your experience makes a real … impact. With great products, strong customer demand, and industry-leading training, you'll have everything you need to thrive. Who we're looking for : Proven track record in account management, sales generation and exceeding sales targets in a competitive market (trade market is desirable) Desirably an understanding of kitchen design and the kitchen fitting process, or insight into the More ❯

trading strategy across UK, US, and international markets. If you thrive in a fast-paced environment, love data-driven decision-making, and want to build a seamless online brand experience, this is your moment. What You'll Do: Lead the global D2C eCommerce P&L and deliver ambitious trading targets Own product launches, exclusive campaigns, and promotional strategies Drive … key site metrics like sales, conversion rates, average order value, and gross margin Collaborate with Brand, CRM, Paid Media, and Creative teams to optimise the customer journey Manage and inspire a talented in-house team and external agencies Use analytics and A/B testing to constantly improve site performance Oversee budgeting, forecasting, and detailed performance reporting What You … Bring: Proven experience running D2C eCommerce trading for a consumer brand Strong leadership skills with team and agency management experience Commercially sharp with excellent analytical skills and a test-and-learn mindset Proficiency in Shopify and Google Analytics Experience in beauty or wellness brands a big plus Passionate about customer experience, wellbeing, and sustainability What More ❯

SAP, imagines the way the world should work, offering cloud-based services thatmake it simple to manage travel and expenses. By connecting data, applications, and people, Concurdelivers an effortless experience and total transparency into spend wherever and whenever ithappens. Concur services adapt to individual employee preferences and scale to meet the needs ofcompanies from small to large, so they … UK employees) via the telephone and internet presentations in a defined geographic territory. The Sales representative will be responsible for the entire sales cycle along with supporting the customer experience and collecting information which will be important to further sales and support of this market. This role is 100% new business. We are looking for an assertive, success … issues relevant to the position Use effective time and territory management to maximize results Develop and maintain relationships with Concur partners and other third parties to increase opportunities Manage customer engagement and sales process via the telephone and online collaboration tools. Document daily sales activities in Salesforce automation tool, prepare accurate reports and forecasts, manage pipeline, and perform other More ❯

SAP, imagines the way the world should work, offering cloud-based services thatmake it simple to manage travel and expenses. By connecting data, applications, and people, Concurdelivers an effortless experience and total transparency into spend wherever and whenever ithappens. Concur services adapt to individual employee preferences and scale to meet the needs ofcompanies from small to large, so they … UK employees) via the telephone and internet presentations in a defined geographic territory. The Sales representative will be responsible for the entire sales cycle along with supporting the customer experience and collecting information which will be important to further sales and support of this market. This role is 100% new business. We are looking for an assertive, success … issues relevant to the position Use effective time and territory management to maximize results Develop and maintain relationships with Concur partners and other third parties to increase opportunities Manage customer engagement and sales process via the telephone and online collaboration tools. Document daily sales activities in Salesforce automation tool, prepare accurate reports and forecasts, manage pipeline, and perform other More ❯

Southampton (Hybrid) The Company This company is a purpose-led fintech in the consumer lending sector, helping people take control of their finances. With a focus on innovation and customer experience, they offer a dynamic work environment and opportunities for professional growth. The Role The Compliance Analyst role involves supporting the delivery of compliance monitoring, horizon scanning, operational … Maintain and update the operational risk register Provide day-to-day compliance guidance to teams across the business Collaborate on projects, policy reviews, and training initiatives Required knowledge and experience for the Compliance Analyst role: 1-3 years' experience in compliance, risk, or regulatory environments Strong organisational and analytical skills Excellent attention to detail and communication skills Proficiency More ❯

GRC Analyst Title: Governance, Risk & Compliance (GRC) Analyst Department: Procode IT Location: Chandlers Ford Salary: Circa £ 41,504 + Discretionary bonus scheme. Do you have commercial experience as a Governance, Risk & Compliance Analyst ? Do you have hands-on experience with ISO 27001 and being involved with audits? If so, this could be the role for you! About us … We are a dynamic software company. E stablished in 2006, with a vision of help ing the energy and utilities sector s improve customer experience and lower their cost to serve , using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want to deliver great solutions for customers … and breathe at Procode. Our hugely passionate wo rkforce puts them at the heart of every decision we make. What does this role involve? You will have hands-on experience with ISO 27001, including implementation, audits, and continuous improvement. You will conduct internal audits and support external assessments. You will have experience in risk management, including risk identification More ❯