Customer Experience Jobs in England

701 to 725 of 6,355 Customer Experience Jobs in England

Sales Account Executive

portsmouth, hampshire, south east england, United Kingdom
Cactus Search
Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space? As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with … major brands. You'll represent our clients cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers. We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory. Your Impact Strategic Lead Generation: Develop and qualify … Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace Your Expertise Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting Demonstrated ability to close high-value, multi-stakeholder More ❯
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Sales Account Executive

kingston upon hull, east yorkshire, yorkshire and the humber, United Kingdom
Cactus Search
Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space? As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with … major brands. You'll represent our clients cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers. We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory. Your Impact Strategic Lead Generation: Develop and qualify … Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace Your Expertise Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting Demonstrated ability to close high-value, multi-stakeholder More ❯
Posted:

Sales Account Executive

crawley, west sussex, south east england, United Kingdom
Cactus Search
Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space? As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with … major brands. You'll represent our clients cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers. We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory. Your Impact Strategic Lead Generation: Develop and qualify … Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace Your Expertise Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting Demonstrated ability to close high-value, multi-stakeholder More ❯
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Sales Account Executive

bolton, greater manchester, north west england, United Kingdom
Cactus Search
Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space? As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with … major brands. You'll represent our clients cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers. We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory. Your Impact Strategic Lead Generation: Develop and qualify … Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace Your Expertise Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting Demonstrated ability to close high-value, multi-stakeholder More ❯
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Sales Account Executive

newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
Cactus Search
Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space? As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with … major brands. You'll represent our clients cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers. We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory. Your Impact Strategic Lead Generation: Develop and qualify … Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace Your Expertise Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting Demonstrated ability to close high-value, multi-stakeholder More ❯
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Product Manager

london, south east england, United Kingdom
Harnham
attractive to use. You’ll be taking charge of the entire process and must be able to manage multiple fast-paced projects. SKILLS + EXPERIENCE Experience working on a complex and innovative product Good knowledge of how products create a good customer experience Experience managing … a product from start to finish You must come from a start-up environment 2-4 years’ experience needed HOW TO APPLY If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below. More ❯
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Product Manager

slough, south east england, United Kingdom
Harnham
attractive to use. You’ll be taking charge of the entire process and must be able to manage multiple fast-paced projects. SKILLS + EXPERIENCE Experience working on a complex and innovative product Good knowledge of how products create a good customer experience Experience managing … a product from start to finish You must come from a start-up environment 2-4 years’ experience needed HOW TO APPLY If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below. More ❯
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Business Intelligence Engineer - Locations considered: London, Paris, Madrid, Milan, Munich, Be ...

London, United Kingdom
Amazon
Heavy Bulky & Services team? We are hiring a Business Intelligence Engineer to scale up our data projects to the next level. This position requires experience in building Business Intelligence solutions, paired with bringing a hands-on data engineering mentality. We seek individuals that enjoy to collaborate across stakeholders and … abilities to the team. Heavy Bulky & Services is a growing Amazon business, designed to enable Customers to enjoy website browsing, product shopping and delivery experience for our specific product portfolio. We are looking for a Business Intelligence Engineer to support our European business. This role will work across teams … to display excellent communication skills and stakeholder management, focus on upholding standards and be committed to creative problem solving and getting things done. Our Customer Experience is critical and so you will be truly Customer obsessed. The successful candidate will have played a leading role in bringing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Manager

Aberford, West Yorkshire, UK
Hybrid / WFH Options
MICHELIN Connected Fleet
strategically important to Michelin Connected Fleet ’s growth plans. The team serves 2 priorities - Nurture, retain and cross/up sell into the existing customer base Win new customers The team currently operates a hybrid sales role. WHAT WILL I BE DOING: ACCOUNT MANAGEMENT Build long term, successful and … sustainable relationships with our existing customer base Overall accountability for the customer’s Masternaut experience. Engage with Michelin Connected Fleet's stakeholders, where appropriate, to optimise this customer experience Lead all commercial aspects of the account including commercial queries through to contract negotiation to secure renewal … revenue growth to Masternaut Understand customers’ geographic landscape/business structure to extend Michelin Connected Fleet services into new markets and organisations Broaden out customer contacts to include Fleet, Operations, HSE & Strategy Accurate sales forecasting and pipeline management Working closely with Marketing to provide relevant feedback, produce industry materials More ❯
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Account Manager (Aberford)

Aberford, West Yorkshire, UK
Hybrid / WFH Options
MICHELIN Connected Fleet
strategically important to Michelin Connected Fleet ’s growth plans. The team serves 2 priorities - Nurture, retain and cross/up sell into the existing customer base Win new customers The team currently operates a hybrid sales role. WHAT WILL I BE DOING: ACCOUNT MANAGEMENT Build long term, successful and … sustainable relationships with our existing customer base Overall accountability for the customer’s Masternaut experience. Engage with Michelin Connected Fleet's stakeholders, where appropriate, to optimise this customer experience Lead all commercial aspects of the account including commercial queries through to contract negotiation to secure renewal … revenue growth to Masternaut Understand customers’ geographic landscape/business structure to extend Michelin Connected Fleet services into new markets and organisations Broaden out customer contacts to include Fleet, Operations, HSE & Strategy Accurate sales forecasting and pipeline management Working closely with Marketing to provide relevant feedback, produce industry materials More ❯
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Account Manager

Aberford, England, United Kingdom
Hybrid / WFH Options
MICHELIN Connected Fleet
strategically important to Michelin Connected Fleet ’s growth plans. The team serves 2 priorities - Nurture, retain and cross/up sell into the existing customer base Win new customers The team currently operates a hybrid sales role. WHAT WILL I BE DOING: ACCOUNT MANAGEMENT Build long term, successful and … sustainable relationships with our existing customer base Overall accountability for the customer’s Masternaut experience. Engage with Michelin Connected Fleet's stakeholders, where appropriate, to optimise this customer experience Lead all commercial aspects of the account including commercial queries through to contract negotiation to secure renewal … revenue growth to Masternaut Understand customers’ geographic landscape/business structure to extend Michelin Connected Fleet services into new markets and organisations Broaden out customer contacts to include Fleet, Operations, HSE & Strategy Accurate sales forecasting and pipeline management Working closely with Marketing to provide relevant feedback, produce industry materials More ❯
Posted:

Account Manager

aberford, yorkshire and the humber, United Kingdom
Hybrid / WFH Options
MICHELIN Connected Fleet
strategically important to Michelin Connected Fleet ’s growth plans. The team serves 2 priorities - Nurture, retain and cross/up sell into the existing customer base Win new customers The team currently operates a hybrid sales role. WHAT WILL I BE DOING: ACCOUNT MANAGEMENT Build long term, successful and … sustainable relationships with our existing customer base Overall accountability for the customer’s Masternaut experience. Engage with Michelin Connected Fleet's stakeholders, where appropriate, to optimise this customer experience Lead all commercial aspects of the account including commercial queries through to contract negotiation to secure renewal … revenue growth to Masternaut Understand customers’ geographic landscape/business structure to extend Michelin Connected Fleet services into new markets and organisations Broaden out customer contacts to include Fleet, Operations, HSE & Strategy Accurate sales forecasting and pipeline management Working closely with Marketing to provide relevant feedback, produce industry materials More ❯
Posted:

Account Manager

leeds, west yorkshire, yorkshire and the humber, United Kingdom
Hybrid / WFH Options
MICHELIN Connected Fleet
strategically important to Michelin Connected Fleet ’s growth plans. The team serves 2 priorities - Nurture, retain and cross/up sell into the existing customer base Win new customers The team currently operates a hybrid sales role. WHAT WILL I BE DOING: ACCOUNT MANAGEMENT Build long term, successful and … sustainable relationships with our existing customer base Overall accountability for the customer’s Masternaut experience. Engage with Michelin Connected Fleet's stakeholders, where appropriate, to optimise this customer experience Lead all commercial aspects of the account including commercial queries through to contract negotiation to secure renewal … revenue growth to Masternaut Understand customers’ geographic landscape/business structure to extend Michelin Connected Fleet services into new markets and organisations Broaden out customer contacts to include Fleet, Operations, HSE & Strategy Accurate sales forecasting and pipeline management Working closely with Marketing to provide relevant feedback, produce industry materials More ❯
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Sr. Technical Program Manager, Alexa Customer Journeys

London, United Kingdom
Amazon
Sr. Technical Program Manager, Alexa Customer Journeys Are you passionate about inventing experiences that help customers discover ways to incorporate Generative AI in their daily lives? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and … data science leaders on the planet, where the future is still to be defined? Alexa Customer Journeys team is looking for a Sr. Technical Program Manager in the mission to make Alexa an expert on itself, providing useful information and experiences to customers seeking to take advantage of all … their devices' features and capabilities. You will be working on systems and solutions with Large Language Model (LLM) and other generative technologies, to design customer-facing experiences with Alexa, and building solutions to make Alexa an expert in itself. We are looking for an experienced, customer obsessed Technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Apprentice Customer Experience Quality Assurance (CXQA)

11 Northampton Road, Manchester, England
Hybrid / WFH Options
Gamma Telecom Holdings ltd
Have you ever wondered what makes a tech product a great experience for the user, or perhaps you have a real passion for technology? GammaLabs is on the look-out for a Customer Experience and Quality Assurance Apprentice who is eager to gain some brilliant, hands-on … do this, you will perform tests in the building of the product, software or system, the product release, and engineering processes to make the customer’s experience as smooth as possible The purpose of this apprentice position is to develop your skills over time until you are able … responsibilities: You will be taught everything you need to know, especially the technical knowledge, however, as an apprentice, you can expect to: Check the experience of the customer is meeting specific requirements Perform tests in the product building, release, and engineering Check the quality of processes for the More ❯
Employment Type: Higher Apprenticeship
Salary: £22,900 a year
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Multimedia QAE II, Hardware Compute Group

London, United Kingdom
Amazon
teams to test and own quality of the services. Being a stakeholder of the release to ensure defects are fixed per SLA and end customer experience are protected and improved Development and execution of test plans, monitoring and reporting on test execution and quality metrics Coordinating with offshore … Quality Service team on test execution and sign-off BASIC QUALIFICATIONS - 4+ years of quality assurance engineering experience - Experience in automation testing - Experience scripting or coding - Experience in manual testing - Experience in at least, one modern programming language such as Python, Java or Perl - Familiarity … software engineering practices/standards such as Object Oriented Design (OOD), cloud software development and embedded software PREFERRED QUALIFICATIONS - Deep hands-on technical expertise - Experience in Linux subsystem and testing - Experience in testing of Display, Camera, Graphics and Codec - Experience in quality assurance for consumer electronics - A More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Solution Consultant for B2B eProcurement, Amazon Business Professional Services

London, United Kingdom
Amazon
its product selection and innovated on behalf of customers in an on-going effort to fulfill its stated ambition of being earth's most customer-centric company. Since 2015, has started reinventing on behalf of the business customer and is focused on building Amazon Business, the largest and … than the traditional Amazon retail customers, and we are reinventing everything from how we display our selection, price our products, and provide the right customer experience to serve this segment. Position Summary To support our business growth, we are looking for a Senior Solution Consultant for our Professional … functional and organizational strategies to help customers achieve their business objectives. You will also work closely with various internal Amazon teams to relay back customer needs and requirements, incl. Sales, Product Management, Category Management, and Amazon Leadership to drive and prioritize solutions for our customers. The ideal candidate enjoys More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CX Strategy Director

London, United Kingdom
AnalogFolk
Innovation Agency of the Year; Contagious Pioneers Best and Bravest Agencies on the Planet; and a Fast Company award for a World Changing Idea. CX Strategy/XD Director We're looking for a CX Strategist who brings both strategic thinking and hands-on Experience Design capability to shape … and deliver exceptional customer experiences. This hybrid role spans the end-to-end of CX from defining strategy through to execution and delivery. You'll work as part of a talented, multidisciplinary team across a diverse mix of industries from automotive and consumer brands to financial services, technology, and … the business. You Will: - Demonstrate strategic thinking and problem-solving skills , identifying opportunities for innovation, experience transformation, and growth. - Develop, drive and implement CX strategies that improve brand ecosystems, align with business goals and customer needs, and deliver meaningful, measurable value. - Lead and conduct research ( both qualitative and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Global Head of Client Support

London, United Kingdom
S&P Global, Inc
a pivotal role in this growth. You will join a team of problem solvers and solution finders with a passion for delivering the best customer experience in a fast-paced environment. We are a diverse team supporting our global customers. S&P values inclusiveness, collaboration, and integrity, and … encourages our colleagues to achieve their full potential. Position Summary: We are seeking an exceptional leader with a keen focus on enhancing the overall customer experience across a broad range of clients to ensure the swift and effective management of client workflows. The ideal candidate will excel in … adjacent functions. Objective Setting: Set clear objectives for your leadership team, evaluate progress, and cultivate a high-performance culture with a focus on collaboration, customer experience, accountability, and ownership. Operational Efficiency: Ensure working practices, tooling, and internal processes are well-defined and operational with minimal disruption, leveraging technology More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Complaint Resolution Handler - 18 Month Fixed Term Contract

Hatfield, Hertfordshire, United Kingdom
Affinity Water
This role is an essential position within Affinity Water, focused on delivering an outstanding customer experience through effective handling and resolution of complaints at all stages. The role requires a balance of communication and problem-solving skills, as the individual will address and resolve issues to maintain or … restore customer satisfaction. Beyond complaint management, this role contributes to improving overall service quality and customer experience, ensuring positive outcomes. Reporting to the Complaints & Resolution Team Leader, the successful candidate will be the first point of contact for dissatisfied customers, owning, investigating, and understanding their concerns to … turn complaints into satisfactory resolutions. The ideal candidate will be customer-centric, enthusiastic, resourceful, motivated, and driven by continuous improvement. Key Responsibilities: Complaint Handling and Resolution: Collaborate with contact centre, operations, and other stakeholders to provide feedback on corrective actions and training needs to prevent recurring complaints. Contact all More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Program Associate - CX, Amazon Pay CX

London, United Kingdom
Amazon
Job Description Want to apply your research and survey design skills to build insights and shape business strategies for Amazon across different businesses? The Customer Experience Strategy organization is looking for a highly motivated, creative, and curious individual to join our Customer NPS team in Bangalore. Our … vision is to make Amazon Pay the most trusted, convenient, and rewarding Payment Experience in the market. As a Program Associate, you will conduct NPS surveys across multiple product lines (e.g., Travels, bills payment, UPI, etc.). The insights you generate will directly impact how product teams can improve … customer experience. This role offers a dynamic, innovative, and diverse environment with ample opportunities to develop your skills and address new challenges while helping Amazon achieve its vision: to be Earth's Most Customer-Centric Company. The ideal candidate will be excited about influencing customer experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Product (England)

London, UK
Your Next Hire
HEAD OF PRODUCT Product: AI-Driven CRM & Customer Experience Platform Location: Central London 2 times a week Salary: up to £140,000 A high-growth tech business is building a next-generation, AI-first CRM and customer experience platform which will serve over 30M customers by … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customer experience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
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Lead Product Manager

england, United Kingdom
Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & Customer Experience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customer experience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customer experience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
Posted:

Business developer, Amazon Freight

London, United Kingdom
ENGINEERINGUK
internal Customers and exploiting internal opportunities. The successful candidate will play a pivotal role in building this new function and should be highly analytical, customer-obsessed, have experience in a commercial role and be ready to roll up their sleeves to grow this business. The successful candidate will … need to partner with Commercial, Product and Marketing teams to improve Inbound Customer experience as well as with Supply Chain leaders to deliver long-term benefits for Amazon Network. This is a brand new role so there will be a high degree of ambiguity and the candidate will … together explore new business opportunities. You will also need to understand the Amazon Inbound Network and how Amazon Freight can contribute to improving the Customer experience as well as to deliver best-in-class delivery services. BASIC QUALIFICATIONS Experience with business development, partnership management, or sourcing new More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

DCX ET&U Growth Lead

London, United Kingdom
Hybrid / WFH Options
Capgemini
on the issues that are shaping the future of business and society. Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future. Discover our portfolio - constantly evolving to keep pace with the ever-changing needs of our clients. Become part of a … the largest, most innovative digital projects in the UK Energy Transition & Utilities Sector. Sitting within the Centre of Excellence (CoE) team of our Digital Customer Experience business in the UK, this is a key role leading and shaping our Digital growth in the ET&U Sector. You will … and Barring Service) Your role Key Responsibilities: We are looking for a high-calibre growth leader who exhibits a range of attributes, skills and experience that enables them to deliver rapid value to our clients. This value is delivered by architecting customer centric platforms across a range of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Experience
England
10th Percentile
£24,000
25th Percentile
£24,750
Median
£40,000
75th Percentile
£67,500
90th Percentile
£91,375