801 to 825 of 1,536 Customer Experience Jobs in England

Europe. You're a collaborative player-coach who thrives on developing agile teams and empowering individuals to reach their full potential. You're seeking a company that genuinely values customer success, employee well-being, and career growth. Guidewire delivers industry-leading software and analytics trusted by Property & Casualty (P&C) insurers worldwide, enabling them to innovate, engage, and grow … Integrated Marketing for EMEA, you'll strategically align and oversee marketing initiatives across multiple channels, emphasizing field marketing, demand generation, and localized product marketing. You'll ensure a cohesive customer experience that aligns directly with revenue objectives and business growth. Reporting directly to Guidewire's Chief Marketing Officer, you'll collaborate closely with our Managing Director for Europe … marketing). Foster alignment and collaboration with sales, business. development, and product teams. Manage marketing budgets, timelines, and provide regular, data - driven performance reports. Qualifications: Minimum of 5 years' experience leading marketing teams in B2B software environments. Proven ability to build and lead agile, high-performing marketing teams. Strong experience as an individual contributor in product marketing and More ❯

year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee … all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you … relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing More ❯

support activities including backups, patching, and script deployments. • Accompany customers towards Cloud technologies, PaaS data platforms and other cloud-native Data Services. • Ensure the storage, processing, and quality of customer data • You will be expected to deliver large-scale data migration and/or modernisation projects • You’ll support and manage the environments of key strategic customers. • You'll … shadow and mentor other engineers to help them resolve complex support issues • You'll engage with key customer stakeholders in technical, pre-sales and commercial conversations • You'll be expected to deliver workshops (either standard or bespoke) to customers • You'll be able to produce new written technical content for external use by our customers • You'll be required … to present content to a mixed-skilled audience Teams to collaborate with • Customer Experience and Managed Services – ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into our future portfolio and propositions • Customer Success and Growth – ensure that the portfolio is up to date, meets customer More ❯

be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Are you an expert project manager ready to lead critical … and deliver one high-complexity project or a couple medium-complexity projects within our strategic programme portfolio. The projects you manage will have significant influence on business performance and customer perception. You will drive transformative changes across processes, systems, and culture - navigating complex legal, regulatory, and operational challenges, while managing key supplier relationships and cross-functional dependencies. What you … of Hargreaves Lansdown's investment management processes. Expertly apply both Waterfall and Agile project management methodologies to deliver results. Leverage strong knowledge beyond project management, including business case development, customer experience strategy, product strategy, solution design, technical delivery, trials, operational and sales readiness, and customer communications. Exhibit solid commercial awareness, with the ability to map capabilities and More ❯

Specialist to join the team of a growing Henley based B2C business. You’ll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally across marketing, eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. Key … Responsibilities Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customer segmentation and personalisation. Collaborate with internal teams and agencies on CRM and data integration projects. Analyse … CRM and loyalty data to drive insight-led improvements and performance. Support in-store clientelling and create scalable CRM tools for retail teams. About You Strong experience in CRM, ideally in a B2C or D2C environment. Hands-on knowledge of CRM platforms (e.g. Klaviyo, HubSpot, Shopify). Data-driven with the ability to interpret insights and optimise campaigns. Excellent More ❯

levels are consistently met, helping resolve escalated issues, and identifying areas for process improvement. This is a collaborative role that requires strong communication skills, attention to detail, and a customer-focused mindset. Key Responsibilities: Supplier Relationship Management : Proactively communicate with Network Managers to ensure third-party suppliers are delivering services in line with agreed Service Level Agreements (SLAs). … Issue Resolution : Respond to invoice queries and support the resolution of escalated supplier or customer complaints, taking ownership and ensuring issues are resolved promptly and effectively. Database Maintenance : Maintain and regularly update the supplier database to ensure accurate and current records. Continuous Improvement : Identify and suggest improvements in service delivery and operational processes that will enhance the customer experience and overall efficiency. Administrative Support : Perform general administrative duties related to network operations, ensuring tasks are completed accurately and on time. Required Skills: Strong interpersonal and communication skills, both written and verbal Excellent organizational skills and attention to detail Ability to manage multiple tasks and priorities under pressure A proactive approach to problem-solving and process improvement More ❯

data. They’re now hiring a Principal Data Scientist to lead high-impact analytics and machine learning projects across a wide variety of real-world domains - from manufacturing to customer experience and commercial optimisation. Working closely with a multidisciplinary team, you’ll have the autonomy to shape technical approaches while staying closely tied to commercial outcomes. This role … challenges. You’re just as comfortable in Python as you are in a boardroom, and you’re motivated by measurable impact, not just model accuracy. Requirements: 5+ years of experience applying data science in commercial settings Proven ability to lead data science projects from concept to production Strong Python skills (including libraries like Pandas, NumPy, Scikit-learn); experience … with other languages is a plus Deep understanding of statistical modelling, predictive analytics, and optimisation techniques Comfortable working with cross-functional teams, including engineers, product leads, and client stakeholders Experience with A/B testing and causal inference methodologies Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Physics, Engineering, Computer Science) Excellent communication skills and More ❯

data. They’re now hiring a Principal Data Scientist to lead high-impact analytics and machine learning projects across a wide variety of real-world domains - from manufacturing to customer experience and commercial optimisation. Working closely with a multidisciplinary team, you’ll have the autonomy to shape technical approaches while staying closely tied to commercial outcomes. This role … challenges. You’re just as comfortable in Python as you are in a boardroom, and you’re motivated by measurable impact, not just model accuracy. Requirements: 5+ years of experience applying data science in commercial settings Proven ability to lead data science projects from concept to production Strong Python skills (including libraries like Pandas, NumPy, Scikit-learn); experience … with other languages is a plus Deep understanding of statistical modelling, predictive analytics, and optimisation techniques Comfortable working with cross-functional teams, including engineers, product leads, and client stakeholders Experience with A/B testing and causal inference methodologies Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Physics, Engineering, Computer Science) Excellent communication skills and More ❯

Provisioning Coordinator - Customer Engagement Focus - £28,000-£32,000 - Camberley ,GU17 The Role Are you experienced with building strong relationships with customers? Do you enjoy coordinating and delivering a seamless customer experience in a fast-paced environment? If so, we have an exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider … delivering innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While you do not need deep technical knowledge, an understanding of the telecoms sector More ❯

are looking for someone with motivation, great collaborative and communication skills, and keenness to grow their skillset. As the company work alongside a loyal client base - providing a great customer experience will be at the heart of what you achieve. The Role To be a great fit for this role, you will need to have a minimum of … years' experience working with HubSpot and be experienced in data mapping, migration and CRM implementations. As there will be variation to the role, every day will offer something different! Some of your duties will cover: Deliver marketing data strategy and insights Manage data in CRM systems Support CRM/MarTch set up, best practice and integrations Lead data-drive … recommendations to optimise campaigns Design, implement, and optimise CRM and other tech solutions Clients: Deliver training and assist in pre-sales by giving demonstrations and scoping projects Required Experience HubSpot Administration (custom objects, APIs, integrations, design manager) Manage HubSpot Enterprise CRM Suite installations Advanced data management skills: migrations, imports, mapping, quality control) Experience with additional CRM systems would More ❯

disciplines. Our Chief Operating Office (COO) works across Royal London to help deliver the Group's strategic ambitions. We work in partnership to deliver operational excellence, drive innovation, enhance customer experience, and protect our business from industry threats. We are the largest business unit within Royal London, bringing together thousands of colleagues to serve millions of customers and … and issues, and provide metrics on test cases. The role includes mentoring TAs and Trainee TAs. About the role Analyze functional and non-functional specifications to determine test requirements. Experience with automated test tools. Identify gaps in information and resolve them. Specify requirements for environment, data, resources, and tools. Plan, estimate, and schedule phase tests, including early life cycle … and prioritize testing tasks. Mentor junior staff and deputize for the Lead Test Analyst. Maintain knowledge of specific specialisms and execute related tasks. About you Identify information gaps and experience with automated testing tools. Scripting experience with Cucumber/WebDriver IO, Playwright, Postman, or ReadyAPI. Break down problems systematically and resolve them. Influence where automation adds value. Familiar More ❯

Dynamics 365 CE Developer Design, develop, and customise Dynamics 365 CE solutions, including plugins , workflows , and integrations Required Experience: * Dynamics 365 CE (ideally Customer Experience) development, configuration and customisation * Ability to develop custom plugins (C#), workflow and actions * Strong Data Integration and Data Migration experience * Excellent communicator, capable of engaging at all levels with stakeholders * Must More ❯

The role: We are looking for an experienced account manager to join the Customer team at Legatics. You will help manage and build our existing customer relationships, understand our customers' goals in relation to their use of Legatics, grow their adoption of the platform, and look to secure renewals and larger contract values. This all forms part of … the Customer Team's mission to help customers roll out the Legatics platform to their lawyers, identify barriers to use, and come up with creative solutions to ensure our customers get the most out of our software. What you would be doing: Working as part of the Customer team at Legatics, and reporting into the Head of Customer: Account Relationship Management Build and maintain strong, lasting relationships with key stakeholders across accounts to drive long-term customer success. Work with the Head of Customer to identify opportunities to maintain and grow accounts by securing renewals (in particular multi-year), upselling additional features such as BYOK as these become available, and expanding contract sizes. Conduct targeted More ❯

Salary banding: £90,000 - £110,000 dependent on experience Working pattern: 1-2 days per week in office Location: London About our Engineering Team As a business which has AI at its core, we need to have a reliable, scalable and secure real-time ML platform to deliver our product to customers. The Engineering team makes this happen. The … like environments to support frequent, reliable releases. Our team is tackling several big challenges, including: Building a real-time config driven user interface toolbox that seamlessly adapts to diverse customer needs Deploying all changes, including complex machine learning models, reliably to customers within 15 minutes with fully automated tests Build out new exciting product features that broaden our product … software delivery. Nice to have: Coding skills in Python Knowledge of other areas of our tech stack (GitLab, Flink, Helm, FluxCD etc.) Knowledge of enterprise security best practices Proven experience in leading successful technical projects with an infrastructure/platform focus. Ability to effectively communicate technical concepts to both technical and non-technical stakeholders. Naturally collaborative, with excellent communication More ❯

are always in place. Acting as the go-to contact for internal updates on onboarding status. Leading, coaching, and motivating a small team to achieve their best. Keeping the customer experience front and centre at every stage. We’d love to speak to people who have: A strong background in project management, operations, or a related field,, ideally … within a tech or digital environment. Solid experience leading and developing teams. Great organisational skills, attention to detail, and the ability to juggle multiple priorities. Excellent communication and stakeholder management skills. A calm, proactive approach in fast-paced environments. A knack for problem-solving and driving practical solutions. Familiarity with Salesforce (a big plus, but not essential). Being More ❯

Ensure high standards in project delivery, governance, and impact measurement. Drive adoption of modern machine learning methods and emerging technologies (including Generative AI). Identify opportunities to improve efficiency, customer experience, and revenue through advanced analytics. Requirements: MSc or PhD Degree in Computer Science, Artificial Intelligence, Mathematics, Statistics or related fields. Solid background in Data Science (though this … is not a hands-on technical role) Experience managing small, high-performing teams A confident and strategic leader Excellent communication and stakeholder management skills How to Apply: Please register your interest by sending your CV to Emily Burgess via the Apply link on this page More ❯

Ensure high standards in project delivery, governance, and impact measurement. Drive adoption of modern machine learning methods and emerging technologies (including Generative AI). Identify opportunities to improve efficiency, customer experience, and revenue through advanced analytics. Requirements: MSc or PhD Degree in Computer Science, Artificial Intelligence, Mathematics, Statistics or related fields. Solid background in Data Science (though this … is not a hands-on technical role) Experience managing small, high-performing teams A confident and strategic leader Excellent communication and stakeholder management skills How to Apply: Please register your interest by sending your CV to Emily Burgess via the Apply link on this page More ❯

as we can- we don't like inefficiencies nor do we believe that realrisk mitigation is achieved by throwing people at the problem; and We create the best possible customer experience - we want our customers (both internal andexternal) to look forward to going through our processes. The Risk teams are at the forefront of GoCardless' expansion. We must … comprehensive regulatory strategy for UK/ANZ that is fit for GoCardless' businessand strategic objectives. Lead our Consumer Duty Program. What excites us We're looking for someone with experience in a regulated financial institution, who is passionateabout moving to a fast-paced fintech. We'd love to hear from you if you: Have worked in the world of … or aregulator. You have a track record with FCA Regulated firms. You are well versed with communicating with the FCA and ASIC (ASIC would be valuablebut not essential) Have experience in delivering change and interaction with various senior stakeholders. Have experience of regulatory regimes in ANZ, but not essential. Have strong communication skills both written and verbal. Like More ❯

exciting opportunity at a fast-growing consumer tech business on a mission to drive social impact at scale. With over £80 million raised for charity and a highly engaged customer base, this is a company that's redefining success in the for-profit space. It's a data-driven environment with the backing, pace, and ambition to keep evolving. … THE ROLE As a Senior Product Analyst, you'll work closely with the VP of Product & Tech to steer strategy and optimise the customer experience across key digital products. This is a high-impact role with a wide remit, including: Shaping and monitoring AB/multivariate testing strategy Uncovering behavioural insights across the user base to guide product … and driving iterations to improve KPIs Partnering with engineering to ensure data is structured for deep, actionable insight Building intuitive reporting and visualisation (Tableau/Looker) YOUR SKILLS AND EXPERIENCE The successful candidate will likely have: 4+ years in product analytics, ideally in a high-growth digital environment Hands-on SQL (Snowflake preferred) with experience analysing large datasets More ❯

an Android Mobile Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

an Android Mobile Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

an Android Mobile Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

and develop complex programmatic projects with the Global Accounts team to build long term partnerships. Engage and strategise with C-level management. About You: More than 5 years of experience in business-to-business sales under the ad tech/programmatic space. Programmatic ecosystem experience is critical in this role as you will be selling programmatic products. Has … ability to manage multiple accounts with various sizes and priority levels. Fast learner with the ability to communicate complex concepts to both technical and non-technical contacts. Passion for customer success and a track record of growing publisher accounts across Programmatic. About FreeWheel: FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by … can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. More ❯

candidates only). 25 days holiday, pension, flexible working arrangements, potential share options, and additional benefits. Key Responsibilities: Lead and deliver user-centered design solutions that enhance the overall customer experience and align with business needs. Plan and conduct user research activities, synthesizing insights to inform design decisions. Build and contribute to a robust, scalable design system. Collaborate … Ensure all designs meet accessibility standards and adhere to responsive design principles. Requirements: Bachelor's degree in UX Design, HCI, Graphic Design, or a related field (or equivalent professional experience). Proven track record in UX/UI design and user research for SaaS or comparable software platforms, evidenced by a strong portfolio. Proficiency with design and prototyping tools … such as Figma, Sketch, or Adobe XD. Hands-on experience with user research methodologies and platforms (e.g., UserTesting, Lookback). Deep understanding of accessibility guidelines (such as WCAG) and best practices in responsive web design. Strong communication and collaboration skills, with experience working within Agile software teams. If you are passionate about designing best-in-class SaaS experiences More ❯

candidates only). 25 days holiday, pension, flexible working arrangements, potential share options, and additional benefits. Key Responsibilities: Lead and deliver user-centered design solutions that enhance the overall customer experience and align with business needs. Plan and conduct user research activities, synthesizing insights to inform design decisions. Build and contribute to a robust, scalable design system. Collaborate … Ensure all designs meet accessibility standards and adhere to responsive design principles. Requirements: Bachelor's degree in UX Design, HCI, Graphic Design, or a related field (or equivalent professional experience). Proven track record in UX/UI design and user research for SaaS or comparable software platforms, evidenced by a strong portfolio. Proficiency with design and prototyping tools … such as Figma, Sketch, or Adobe XD. Hands-on experience with user research methodologies and platforms (e.g., UserTesting, Lookback). Deep understanding of accessibility guidelines (such as WCAG) and best practices in responsive web design. Strong communication and collaboration skills, with experience working within Agile software teams. If you are passionate about designing best-in-class SaaS experiences More ❯