801 to 825 of 883 Customer Experience Jobs in England

valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate … building simple systems that make complex vendor spend easier to understand, manage, and improve. Requirements Strong procurement, sourcing, vendor management, or commercial operations experience in a technology, SaaS, AI, cloud, infrastructure, or high‐growth environment. Strong commercial judgment across usage‐based pricing, SaaS contracts, cloud/infrastructure commitments, enterprise ...

About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … involve? Asa Product Manager, youll own and drive a key product set within a defined value stream, shaping strategy, setting priorities, and delivering real customer and business outcomes. Working closely with your Senior Product Manager,youllcreate and evolve a clear product roadmap, balancing short-term delivery with long-term ...

Line Support Engineer will be working proactively as part of the escalation (3 Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with ...

About Octopus Octopus Energy is all about clean, green energy with transparent pricing and a relentless commitment to customer experience. Join a global team dedicated to sustainability and green tech, where energy is good for the planet and your soul. Embrace flat hierarchies and an open, agile culture that … households and is a core reason why Octopus is the number one energy supplier in the UK. We have been using GenAI in live, customer-facing environments since 2022, including one system that creates tens of thousands of high-quality emails for our Energy Specialists, combining our deep knowledge ...

customers through brands such as VOW, Banner and Truline. We combine market-leading logistics with innovative ecommerce and product solutions to deliver an exceptional customer experience. The Role Were looking for a detail-driven Product Data Executive to join our team on a 12-month maternity cover basis. This … Analytical mindset with the ability to manage and interpret data Confident communicator and team player Able to manage multiple tasks and meet deadlines Desirable Experience using ERP or PIM systems Previous experience in product data, buying or merchandising environments Why Join EVO? Exposure to multiple areas ...

Technical Support Consultant, you’ll provide expert 2nd line support across our HRIS platform, helping resolve technical issues and deliver a seamless customer experience. This is a 2nd line technical support role for someone who loves getting to the bottom of a problem. You’ll be the expert … resolving issues across the product suite. You won’t do it alone. We work in pods: small, multi-disciplinary teams that bring Technical Support, Customer Support and Service Delivery together around a shared group of customers. You’ll sit at the heart of that pod, owning issues ...

someone who thinks logically, stays calm under pressure, and thrives on finding solutions to complex transport challenges? Can you influence suppliers, manage customer expectations, and keep everything moving when plans change? If so, this is a rare opportunity to join one of the most forward-thinking technology businesses … logistics sector. Our client delivers specialist transport solutions across the United Kingdom and Europe, combining innovative technology with industry expertise to provide an exceptional customer experience. Technology is at the heart of the business, but they know their success comes from the people behind it. They are looking ...

data, digital assets and ecommerce content in one place. Their technology helps organisations launch products faster, improve data accuracy, streamline operations and create better customer experiences across multiple sales channels. This is more than a job; it's a career accelerator in tech sales with real responsibility from … paced environment. Confident communicators who enjoy talking to people and building connections. Resilient self-starters who treat setbacks as opportunities to improve. Candidates with experience in buying, merchandising, retail, ecommerce or customer-facing roles are encouraged to apply. A degree is helpful, but attitude, energy and drive matter ...

telephone, email, LinkedIn, and face-to-face meetings. Build and develop strong relationships with prospective clients. Deliver engaging software product demonstrations tailored to customer requirements. Manage and develop a healthy sales pipeline using HubSpot CRM. Follow up leads and sales opportunities to maximise conversions. Negotiate commercial terms and successfully … opportunities. Achieve and exceed individual sales and revenue targets. Collaborate with marketing and technical teams to support the sales process and deliver the best customer experience. Develop expert product knowledge to confidently demonstrate software solutions across multiple industries. Requirements Minimum of two years' experience in software sales, SaaS ...

attend client meetings and industry events. Monday to Friday working hours with a basic salary of £37,000 plus an uncapped commission structure. Experience working with blue-chip or enterprise clients is desirable . The Company This incredibly established business has built an outstanding reputation within their sector … continues to experience impressive growth. Partnering with some of the UK's best-known brands, across multiple sectors, they pride themselves on delivering exceptional customer experiences, developing long-lasting commercial relationships and creating an engaging, supportive environment where employees are encouraged to thrive. Benefits £37,000 basic salary ...

software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers … payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What ...

designing and governing the structures, standards, and processes that make information meaningful and actionable. Your work will enable WHSmith to deliver trusted insights, improve customer experiences, and support strategic initiatives across retail and travel channels. What you will be doing: Define and maintain the Enterprise Information Architecture aligned … external regulations (e.g., GDPR, PCI-DSS), working closely with InfoSec and Compliance teams. Stay ahead of emerging trends in information management, governance, and digital experience, evaluating their relevance to WHSmith’s business context. Drive continuous improvement in how information is captured, enriched, and delivered to support innovation and cost ...

commerce, or digital transformation roles spanning sales, account leadership, partnerships, and/or delivery. Demonstrated success selling or growing complex service engagements in EMEA. Experience working with enterprise or upper‐mid‐market merchants on Shopify or adjacent commerce platforms. Strong commercial instincts; comfortable leading discovery, solution framing, scoping … negotiation. Able to operate credibly with both executive buyers and technical stakeholders. Experience building pipeline through partnerships, direct outreach, and relationship‐led selling. Comfortable helping shape an emerging regional strategy rather than stepping into a fully built machine. Experience hiring, mentoring, or building early‐stage teams ...

business opportunities across the South East. Develop relationships with new customers through proactive business development. Arrange and attend client meetings, presentations and demonstrations. Understand customer requirements and recommend appropriate solutions. Prepare proposals, negotiate contracts and successfully close new business. Build and maintain a healthy sales pipeline using CRM. Work … collaboratively with internal teams to ensure an outstanding customer experience. Achieve and exceed sales targets. About You We're looking for someone with a genuine passion for winning new business. You'll ideally have: A successful track record in B2B sales. Experience developing and winning new business. Strong ...

ideal candidate will have a proven track record in sales, excellent communication skills, and a strong understanding of the IT industry. Proven B2B sales experience, ideally in a SaaS or software-driven environment. Exceptional communication and presentation skills. A passion for sales with a drive to exceed targets. Strong … historically this would be highly desirable! Job Responsibilities Proactively engage warm leads via phone, email, and other channels. Deliver impactful product demonstrations tailored to customer needs. Understand customers’ challenges and recommend solutions that align with their goals. Build and nurture relationships with prospects to convert them into paying customers. ...

Monzo can change that by building simple, powerful collaboration tools for the businesses that need them most. You’ll set the vision, craft a customer‐obsessed strategy, and create the execution engine that turns ambition into reality. We’re looking for someone who pairs exceptional product taste with strong … world‐class outcomes. Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo’s goals and an exceptional customer experience. Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right ...

years. Join us - and help us fulfil our mission to close the world's digital skills gap. What you'll bring to the table: Experience working in a customer facing (either internal or external) environment so that you understand the dynamics of supplier-client relationships. Prior experience in designing functional, user-focused digital customer experiences across various digital platforms. A deep understanding of a variety of delivery methodologies (especially Scrum and Kanban). An understanding of the need to be flexible - to tailor your approach depending on who you're working with ...

taking a platform-as-a-product approach, you will put scale, operational excellence, cost efficiency, security and reliability at the heart of the customer experience. You will collaborate across teams to interpret their requirements into platform features and manage stakeholders at all levels of seniority in the organisation. This … technical product management discipline and key processes across the product team. You will define what good platform product management looks like and promote a customer-first culture across engineering teams. We\'re looking for someone with domain expertise in platform infrastructure, PaaS, developer experience and platform operations. ...

fantastic opportunity to work on a large-scale ecommerce platform, delivering new features, improving performance and helping shape the future of the digital customer experience. Working alongside Product, UX and Engineering teams, you'll play a key role in building scalable, high-quality solutions that directly impact the online … customer journey. What You'll Be Doing Software Development Develop, enhance and maintain SAP Hybris (SAP Commerce Cloud) applications Deliver new features and enhancements across the ecommerce platform Troubleshoot, investigate and resolve technical issues Write clean, scalable and maintainable code Platform & Integrations Develop integrations between SAP Hybris and wider ...

delivery of our Digital Transformation Programme. This role involves a broad range of responsibilities from researching and analysing data to designing solutions that enhance customer experiences. This position is ideal for someone who is adept at handling multiple tasks and is committed to driving improvements through innovative data analysis … solution design. Day-to-day of the role: Support the implementation of analysis and solution design activities across various services. Conduct statistical data research, customer journey mapping, and document work-streams and process flows. Compile trends, performance reports, and analyses to develop business-focused solutions and consolidate customer ...

Join a forward-thinking UK energy provider focused on sustainable solutions. We're looking for a Senior Product Designer to shape and enhance key customer experiences across digital journeys, designing clear, intuitive, high-quality interactions across web and mobile that help customers complete important tasks with ease and confidence. … hours/week), with a hybrid model (one day every two weeks in the London office). Key Responsibilities Own the design of customer-facing journeys from discovery through to final UI Translate complex service challenges into intuitive, accessible experiences Collaborate cross-functionally with product, research, content, engineering ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

Office Cloud, SaaS, AWS, The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this role … strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir ...

project life cycle, including on-boarding, training and auditing of implementation of defined construction management procedures.Manage a team of across CSA, MEP, ICT & Systems, Cx and Construction Transition Management, ensuring planned and structured Cx and QA/QC input and support to the project at key project intervals and milestones.Provide … working with programme managers and OFCI manager to ensure a right first-time mentality.Define and implement, in co-ordination with the Quality and CX teams, Contractor and Supplier on-boarding and training that ensures pre-start alignment and awareness of execution standards and GC deliverables through the execution cycle ...