126 to 150 of 177 Customer Retention Jobs in England

what winning looks like in this role: Achieving your annual new logo revenue and monthly/quarterly win targets. Meeting existing account growth and customer retention thresholds. Maintaining a healthy, sustainable pipeline. Consistently accurate reporting and activity metrics (meetings booked, proposals issued). What ...

from independent operators to major brands including Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, and we’re proud to maintain a 90% client retention rate. We’re also the first certification body for Safe to Trade, helping raise standards in food hygiene and allergen management. At Shield ...

Abel & Cole are looking for a curious and commercially minded Junior Customer Insight Analyst to join our Marketing team. This is a brilliant opportunity for someone at the start of their insight or analytics career who enjoys working with data, questions and turning numbers into clear, useful recommendations. … will support analysis across customer acquisition, retention, upsell and lifetime value, helping the team understand campaign performance, spot opportunities for growth and contribute to test-and-learn activity across print, digital, in-box and CRM campaigns. Gain hands-on experience of how customer quality, payback, profitability ...

improve digital products and services used by customers and learners worldwide. Working with product, research, marketing and operational teams, you will measure performance, analyse customer behaviour and turn complex information into practical recommendations that improve user experience, efficiency and commercial outcomes. This role is suited to a data … technical and non-technical stakeholders. The Role You will support the measurement, analysis and reporting of product and service performance, developing metrics across the customer and learner journey. This includes acquisition, engagement, retention, satisfaction, operational performance and revenue. You will also develop reporting tools that allow teams ...

Customer Success Manager, Software, SaaS, COR7600A A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

engineering strategy. This role involves guiding a skilled team to enhance client engagement and deliver innovative solutions. Responsibilities include overseeing product delivery, driving client retention initiatives, and championing self-service capabilities. Candidates should have experience in B2B SaaS and strong technical expertise, particularly in API and cloud technologies. ...

leading EdTech companies as they continue to expand across the Higher Education sector. With an enviable reputation, an exceptional customer retention rate and ambitious growth plans, they're looking to appoint an experienced Key Account Manager to click apply for full job details ...

leading EdTech companies as they continue to expand across the Higher Education sector. With an enviable reputation, an exceptional customer retention rate and ambitious growth plans, they're looking to appoint an experienced Key Account Manager to click apply for full job details ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

redesign, lead-to-cash transformation, commercial model evolution, and large-scale B2B operational change. Much of our work centres on B2B growth, product reinvention, customer lifecycle transformation, and revenue operations, helping software businesses build the strategies, processes, and operating models they need to grow efficiently and compete … commercial roles within software companies. Candidates will have a deep understanding of how SMB, mid-market, and enterprise customers engage across the software customer lifecycle, alongside a point of view on how the industry is evolving. You will be comfortable working in ambiguous environments and have evidence of contributing ...

operational: you will design the growth roadmap, build predictable acquisition channels, optimize the sales funnel, and ensure we consistently grow new business and customer value. You will lead teams, own targets, and drive experiments that accelerate Index’s expansion into new markets and customer segments. Key Responsibilities 1. … Growth Strategy & Leadership Develop and execute a comprehensive growth strategy covering lead generation, marketing, sales, customer expansion, and new opportunities. Define growth targets, KPIs, and revenue goals. Identify market trends, new verticals, and opportunities for expansion. Lead, mentor, and develop the growth teams (Lead Gen, Marketing, Sales). 2. ...

consistency, and scalability to revenue operations (including go-to-market strategy and all the underlying GTM processes, systems and metrics) while working closely with customer-facing teams to achieve maximum commercial performance. In this role, the candidate will work in close partnership with all the division … initiatives:## Strategic Leadership* Help define and drive the divisional and global RevOps strategy and execution in alignment with company priorities, growth ambitions, and customer experience goals* Partner with the divisional Leadership Team to drive a disciplined commercial transformation across the portfolio* Serve as a thought partner to business ...

advise on EMEA employment law matters, manage risk, and help enable compliant practices. Help develop and refine legal processes supporting Sales, Marketing, Channels, and Customer Success. Partner with Revenue Operations on customer acquisition and retention initiatives. Work with field operations to streamline negotiations, reduce acquisition costs … enhance customer success. Negotiate complex technology transactions with a practical, risk-balanced approach. Prior experience supporting other practice areas such as Employment, Product, Privacy and IP highly preferred. Your Toolkit UK-qualified solicitor (England & Wales) with strong academic credentials. Typically 10+ years’ experience in employment law (law firm ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

redesign, lead‐to‐cash transformation, commercial model evolution, and large‐scale B2B operational change. Much of our work centres on B2B growth, product reinvention, customer lifecycle transformation, and revenue operations , helping software businesses build the strategies, processes, and operating models they need to grow efficiently and compete … have a track record of driving measurable client or business impact. 1. B2B Transformation & Delivery Leadership Proven experience leading complex programmes across the B2B customer lifecycle, from lead generation and sales through to onboarding, adoption, and renewal, with clear evidence of revenue growth, cost reduction, or efficiency improvement delivered. ...

about their experience working at Circana.Our Critical Sales SkillsAt the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.Effectively Presents … times.Manages Ambiguity : Stays focused and calm in uncertain situations; guides others through change.What will you be doing? The Insight Director is responsible for client retention, contract renewal, and revenue growth by delivering products and services aligned to client needs, with the goal of enhancing market understanding and building ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … Ambiguity : Stays focused and calm in uncertain situations; guides others through change. What will you be doing? The Insight Director is responsible for client retention, contract renewal, and revenue growth by delivering products and services aligned to client needs, with the goal of enhancing market understanding and building ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … Ambiguity : Stays focused and calm in uncertain situations guides others through change. What will you be doing? The Insight Director is responsible for client retention, contract renewal, and revenue growth by delivering products and services aligned to client needs, with the goal of enhancing market understanding and building ...

product data, which is used by the world’s leading brands to make smarter decisions faster. You’ll drive strategic product development, support client retention and growth, and ensure our product direction aligns with Mintel’s broader corporate strategy. **Why This Role Matters** In this role … evolve key product areas, driving measurable outcomes for our clients and the business.* Translate customer insight and market trends into actionable product roadmaps.* Collaborate cross-functionally to deliver high-quality, data-driven solutions.* Influence product strategy and execution across teams and regions.* Drive lean, data-informed product development that ...

Were looking for a Key Account Manager to join our growing Client Accounts team, where youll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success. This is an exciting opportunity to step into a highly visible role … consistently deliver exceptional service and value. What Youll Be Doing In this role, youll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. Youll: - Build and nurture strong, long-term relationships with key client stakeholders - Use data and insight ...

European financial institutions, with particular focus on Executive, Product, Commercial, and Strategy leaders Execute our go-to-market strategy, positioning contextual protection as a customer engagement, retention and revenue driver Grow the Cover Genius brand within the banking and fintech ecosystem through event participation, thought leadership … highly desirable Strong existing network within European banking, neobank, or fintech ecosystems Additional languages desirable Understanding of digital banking product roadmaps, API integrations, and customer engagement metrics First class communication skills, able to present, negotiate and influence at C-level within financial services organisations Experience with regulated industry sales ...

business offering next-generation fleet management and intelligence, built in an intuitive and customisable award-winning ecosystem. Combining powerful, future-proof technology with uncompromising customer service, Crystal Ball helps businesses transform fleet performance, reduce risks, and deliver measurable cost savings. Following a sustained period of growth … Experience managing multiple campaigns and priorities simultaneously. Excellent communication and stakeholder management skills. Knowledge of marketing automation. Experience creating marketing funnels, lead nurturing and customer journey optimisation. Proven experience developing and optimising marketing funnels, lead nurturing programmes, and customer journeys to maximise lead generation, conversion, and customer ...

next-generation conversational agents used by major global brands. Their platform powers intelligent, human-like interactions across chat, email and voice, resolving millions of customer queries in real time and at enterprise scale. You would join a high-impact engineering team responsible for deploying production-grade AI agents that … core of the product. These agents handle complex, multi-step customer journeys, work alongside human support teams, and directly influence customer experience, retention and revenue. This environment suits engineers who enjoy working end-to-end across the stack, quickly iterating with customers, and tackling deep technical ...

platform supports the entire automotive sales and leasing journey, from vehicle configuration to financing, with real‐time integration and omnichannel capabilities that put the customer in control. Our platform handles millions of real‐time pricing calculations and inventory updates, integrating deeply with OEM systems, DMS platforms, and finance providers. … strong delivery cadence and fewer blockers Key product metrics are defined, tracked, and moving in the right direction — particularly around e‐commerce conversion, client retention, and revenue contribution Clients are seeing tangible value from product improvements, reflected in satisfaction, retention, and growth The product team ...