251 to 275 of 440 Customer Retention Jobs in England

The role You’ll be the main point of contact for all existing customers within the agreed region, with the central aim of ensuring customer satisfaction, retention, and growth of accounts, following account management processes over the customer lifetime. Day-to-day includes: Regularly assess customers … new customers Maintaining a clear and regular contact strategy for assigned customers to build strong relationships and effectively address any issues or concerns. Monitoring customer usage and providing proactive support to ensure retention and increase usage. Attending events to maintain the presence and reputation of the company … and engage/strengthen relationships with existing customers. Addressing and resolving any customer questions promptly, either received directly or via first-line support, to ensure a positive customer experience. Providing regular reports to management on account status, usage, and renewal rates, together with updated action plans, as appropriate. More ❯

proposal Attending networking and corporate business events Providing feedback on competitor activity and market trends Working closely with the sales team to ensure client retention Experience Needed: Sales experience Proven track record in business development Tenacious, self-motivated and confident Driven by targets and an unlimited earning potential More ❯

Renewals Team Leader , you will manage and support a team of Renewals Account Managers, ensuring they meet targets, deliver exceptional client service, and drive customer retention. Alongside your leadership duties, you’ll also manage your own pipeline of high-value renewal clients, helping to set the standard for performance More ❯

Renewals Team Leader , you will manage and support a team of Renewals Account Managers, ensuring they meet targets, deliver exceptional client service, and drive customer retention. Alongside your leadership duties, you’ll also manage your own pipeline of high-value renewal clients, helping to set the standard for performance More ❯

Renewals Team Leader , you will manage and support a team of Renewals Account Managers, ensuring they meet targets, deliver exceptional client service, and drive customer retention. Alongside your leadership duties, you'll also manage your own pipeline of high-value renewal clients, helping to set the standard for performance More ❯

more. Leverage existing contacts and build new relationships within IT services and technology deployment. Collaborate with account managers and internal teams to support client retention and growth. Conduct site surveys and work closely with technical specialists to scope projects accurately. Manage your sales pipeline with minimal supervision, demonstrating More ❯

record of producing top talent. Additional information below: Secure industry with an established company that has been around for 15 years with a 95% Customer retention rate. Clear career path that can lead to your first promotion within 6 months. Most Account Executives are promoted from within. More ❯

record of producing top talent. Additional information below: Secure industry with an established company that has been around for 15 years with a 95% Customer retention rate. Clear career path that can lead to your first promotion within 6 months. Most Account Executives are promoted from within. More ❯

record of producing top talent. Additional information below: Secure industry with an established company that has been around for 15 years with a 95% Customer retention rate. Clear career path that can lead to your first promotion within 6 months. Most Account Executives are promoted from within. More ❯

meet both business and legal requirements. Expand and enhance our portfolio of digital engagement tools, including rewards, credits, digital wallets, and subscriptions, to drive customer loyalty and retention. Define and execute a clear technical roadmap in close collaboration with senior leaders across engineering, product, and business teams. Champion engineering More ❯

meet both business and legal requirements. Expand and enhance our portfolio of digital engagement tools, including rewards, credits, digital wallets, and subscriptions, to drive customer loyalty and retention. Define and execute a clear technical roadmap in close collaboration with senior leaders across engineering, product, and business teams. Champion engineering More ❯

clients to make greatest use of the platform services to deliver funding across the institution. Strategic Growth Collaborate with internal teams (e.g. product, marketing, customer success) to align the offerings with client needs. Analyse market trends, customer feedback, and competitor activity to inform growth strategies. Work with leadership … Provide day-to-day support, coaching, and development for a team of account managers. Foster a collaborative and high-performing team culture focused on customer success and commercial outcomes. Support onboarding and training of new team members, sharing best practices and market insight. Ensure consistent standards of … client engagement, reporting, and account planning across the team. Revenue & Performance Management Achieve and exceed individual and team sales targets, growth KPIs, and client retention metrics. Ensure accurate CRM records are maintained, forecasting, and reporting on account and team performance. Drive operational efficiency and process improvements within the More ❯

lead a strategic plan to enhance the digital user experience. Ensure the website embodies the company's brand values and is optimised for all customer journey stages—discovery, consideration, and conversion. Focus on driving customer acquisition and retention through UX improvements, such as loyalty initiatives and … personalised experiences. Manage daily trading activities to drive website sales and key performance indicators (KPIs). Leverage analytics and customer feedback to refine strategies and drive improvements. Oversee the website development roadmap and budget. Collaborate with internal teams and external partners to implement updates and enhancements that improve functionality … and customer satisfaction. Deliver a seamless customer experience by connecting physical retail environments with the digital journey. Inspire, lead, and develop a high-performing e-commerce team while fostering a culture of collaboration, innovation, and continuous improvement. Work closely with teams across technology, retail, marketing, product, and creative More ❯

lead a strategic plan to enhance the digital user experience. Ensure the website embodies the company's brand values and is optimised for all customer journey stages—discovery, consideration, and conversion. Focus on driving customer acquisition and retention through UX improvements, such as loyalty initiatives and … personalised experiences. Manage daily trading activities to drive website sales and key performance indicators (KPIs). Leverage analytics and customer feedback to refine strategies and drive improvements. Oversee the website development roadmap and budget. Collaborate with internal teams and external partners to implement updates and enhancements that improve functionality … and customer satisfaction. Deliver a seamless customer experience by connecting physical retail environments with the digital journey. Inspire, lead, and develop a high-performing e-commerce team while fostering a culture of collaboration, innovation, and continuous improvement. Work closely with teams across technology, retail, marketing, product, and creative More ❯

lead a strategic plan to enhance the digital user experience. Ensure the website embodies the company's brand values and is optimised for all customer journey stages—discovery, consideration, and conversion. Focus on driving customer acquisition and retention through UX improvements, such as loyalty initiatives and … personalised experiences. Manage daily trading activities to drive website sales and key performance indicators (KPIs). Leverage analytics and customer feedback to refine strategies and drive improvements. Oversee the website development roadmap and budget. Collaborate with internal teams and external partners to implement updates and enhancements that improve functionality … and customer satisfaction. Deliver a seamless customer experience by connecting physical retail environments with the digital journey. Inspire, lead, and develop a high-performing e-commerce team while fostering a culture of collaboration, innovation, and continuous improvement. Work closely with teams across technology, retail, marketing, product, and creative More ❯

leads and clients. Market & Industry Intelligence Stay ahead of carbon market trends, pricing strategies, and regulatory frameworks (SBTi, ICVCM, CORSIA) . Provide insights on customer demand and competitor positioning to help refine sales strategy. Collaboration & Strategy Execution Partner with the marketing team to refine messaging and optimize lead generation. … Work closely with science & operations teams to ensure technical credibility in customer conversations. Support InPlanet's overall business development and go-to-market strategy . Living Our Values At InPlanet, we have a big vision of solving climate change, and we are looking for individuals who are genuinely passionate … and qualify high-potential leads efficiently. Stakeholder Engagement & Influence: Build trusted relationships with sustainability leaders. Negotiation & Deal Structuring: Close high-value contracts that align customer & InPlanet's goals. Bonus Points (but not essential) Understanding of voluntary carbon markets & corporate sustainability commitments. Familiarity with carbon credit procurement, carbon removal strategies More ❯

Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making. Main Responsibilities Lead data analysis initiatives across the subscriber lifecycle, from acquisition to … and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling … to forecast churn risk and customer behaviour, leveraging data science techniques. Collaborate with cross-functional teams , including marketing, finance, and product, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, and retention strategies. Person Specification 6+ More ❯

drive growth. As a Marketing Analyst at VEED, you'll work closely with the Marketing and Growth team to: Track performance Improve lead generation, customer acquisition and retention If you love working with data, uncovering trends, and helping shape marketing strategies, this role is for you and … performance and ROI Develop and maintain dashboards and reports to track key marketing KPIs Proactively deliver actionable insights and recommendations to improve lead generation, customer engagement, and conversion rates Work closely with marketing, sales, and product teams to align strategies and improve funnel performance Collaborate with the development team … to set up new marketing analytics tracking using Google Tag Manager and improve existing tracking Segment audiences and analyse customer behavior to support targeted marketing efforts Support attribution modeling to understand which marketing channels drive the highest impact Assist in forecasting and budgeting for marketing campaigns Stay updated on More ❯

enable our sales team. You’ll own the strategy and execution across all our core content types, working closely with the marketing, sales, and customer success teams to drive measurable impact across the funnel. You’ll report to the Head of Comms & Marketing and work alongside our Digital Marketing … be responsible for: Own the messaging frameworks and content strategy and execution - Develop and deliver content that establishes brand authority in core markets, supports customer acquisition, engagement, retention, and expansion. Produce and manage a broad range of content - Includes website content (landing pages, messaging updates), blogs, ebooks … studies, videos, internal comms, marketing emails, and LinkedIn posts. Collaborate across teams - Work closely with the Digital Marketing Strategist, Events & Community Manager, Sales, and Customer Success teams to ensure content supports broader marketing and sales objectives. Lead content initiatives for webinars and community engagement - Collaborate with the Events Manager More ❯

enable our sales team. You’ll own the strategy and execution across all our core content types, working closely with the marketing, sales, and customer success teams to drive measurable impact across the funnel. You’ll report to the Head of Comms & Marketing and work alongside our Digital Marketing … be responsible for: Own the messaging frameworks and content strategy and execution - Develop and deliver content that establishes brand authority in core markets, supports customer acquisition, engagement, retention, and expansion. Produce and manage a broad range of content - Includes website content (landing pages, messaging updates), blogs, ebooks … studies, videos, internal comms, marketing emails, and LinkedIn posts. Collaborate across teams - Work closely with the Digital Marketing Strategist, Events & Community Manager, Sales, and Customer Success teams to ensure content supports broader marketing and sales objectives. Lead content initiatives for webinars and community engagement - Collaborate with the Events Manager More ❯

enable our sales team. You’ll own the strategy and execution across all our core content types, working closely with the marketing, sales, and customer success teams to drive measurable impact across the funnel. You’ll report to the Head of Comms & Marketing and work alongside our Digital Marketing … be responsible for: Own the messaging frameworks and content strategy and execution - Develop and deliver content that establishes brand authority in core markets, supports customer acquisition, engagement, retention, and expansion. Produce and manage a broad range of content - Includes website content (landing pages, messaging updates), blogs, ebooks … studies, videos, internal comms, marketing emails, and LinkedIn posts. Collaborate across teams - Work closely with the Digital Marketing Strategist, Events & Community Manager, Sales, and Customer Success teams to ensure content supports broader marketing and sales objectives. Lead content initiatives for webinars and community engagement - Collaborate with the Events Manager More ❯

We're growing and looking to hire Customer Success Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. About Claroty: Claroty is on a mission to secure cyber-physical systems across industrial, healthcare, commercial and public sector environments: the Extended Internet of … Best in KLAS for Healthcare IoT Security, the Deloitte Technology Fast 500, the Forbes Cloud 100, and the Fortune Cyber 60. Responsibilities As a Customer Success Manager in Claroty, you will own the customer's happiness and lead the path to success with Claroty. You will be the … senior executives included), and ensuring the successful adoption of Claroty products. With subject matter expertise in the product and industry, you'll navigate the customer through a customized journey that addresses their unique needs, delivering desired business outcomes and becoming their trusted advisor every step of the way. As More ❯

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic JOB PURPOSE We More ❯

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic JOB PURPOSE We More ❯

aged debt to assist with optimising cash flow. Day-to-Day Responsibilities Chase outstanding debt via telephone and email Negotiating payment plans whilst maintaining customer retention Working closely with the sales team collaboratively to identify query resolution Reducing the debtors days Building relationships with internal and external More ❯