301 to 325 of 451 Customer Retention Jobs in England

Team: Proven ability to foster and sustain strong relationships with an internal overlay and pre-sales team, effectively supporting the sales process and enhancing customer value. Key Requirements 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization More ❯

Team: Proven ability to foster and sustain strong relationships with an internal overlay and pre-sales team, effectively supporting the sales process and enhancing customer value. Key Requirements 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization More ❯

training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales … deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission … support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing More ❯

training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales … deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission … support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing More ❯

London Salary: £100,000 - £120,000 A fast-growing fintech app are looking for a strategic and data driven Head of CRM to transform customer engagement, drive retention, and enhance personalised user experiences. You'll lead a team to develop sophisticated, data-driven customer journeys that … so experience working on large transformational projects are key Responsibilities: Design and implement a CRM strategy that supports ambitious growth targets Build multi-channel customer journeys to improve onboarding, engagement, and retention There will be a migration of platforms in the next 6 months, so you and … the Head of Martech will drive this Utilise data-driven insights to optimise personalisation and customer experience Oversee CRM automation tools and marketing technologies to drive efficiency Lead and mentor a high-performing CRM team – 4 DR Experience: Proven experience in CRM strategy and customer lifecycle marketing Strong More ❯

London Salary: £100,000 - £120,000 A fast-growing fintech app are looking for a strategic and data driven Head of CRM to transform customer engagement, drive retention, and enhance personalised user experiences. You'll lead a team to develop sophisticated, data-driven customer journeys that … so experience working on large transformational projects are key Responsibilities: Design and implement a CRM strategy that supports ambitious growth targets Build multi-channel customer journeys to improve onboarding, engagement, and retention There will be a migration of platforms in the next 6 months, so you and … the Head of Martech will drive this Utilise data-driven insights to optimise personalisation and customer experience Oversee CRM automation tools and marketing technologies to drive efficiency Lead and mentor a high-performing CRM team – 4 DR Experience: Proven experience in CRM strategy and customer lifecycle marketing Strong More ❯

London Salary: £100,000 - £120,000 A fast-growing fintech app are looking for a strategic and data driven Head of CRM to transform customer engagement, drive retention, and enhance personalised user experiences. You'll lead a team to develop sophisticated, data-driven customer journeys that … so experience working on large transformational projects are key Responsibilities: Design and implement a CRM strategy that supports ambitious growth targets Build multi-channel customer journeys to improve onboarding, engagement, and retention There will be a migration of platforms in the next 6 months, so you and … the Head of Martech will drive this Utilise data-driven insights to optimise personalisation and customer experience Oversee CRM automation tools and marketing technologies to drive efficiency Lead and mentor a high-performing CRM team – 4 DR Experience: Proven experience in CRM strategy and customer lifecycle marketing Strong More ❯

and some of the UKs leading private and public sector organisations. Your Impact Starts Here: Own the Portfolio - Take full responsibility for a strategic customer base, driving both growth & long-term retention while delivering exceptional customer value. Advise with Authority - Act as a trusted advisor, guiding … and align solutions ensuring customers achieve their business goals. What Youll Do as our Account Manager: Own and Grow - Take full responsibility for your customer portfolio, driving retention, profitability, and long-term growth. Be a Strategic Partner - Build senior-level relationships, guide customer strategy, and deliver … actionable Account Development Plans with clear KPIs, and maintain strong in-person engagement through site visits, QBRs, and strategic sessions. Deliver Seamlessly -Collaborate with Customer Success, Service Delivery, and internal teams to ensure flawless execution and ongoing client satisfaction. What You Bring Your Experience Matters: 3+ years proven success More ❯

for UK&I working in collaboration with other channel marketing managers from the Retail and Online Sales Organisations to drive growth, brand awareness, and customer engagement. You will sit within the UK&I Marketing team, working closely with cross functional teams, along with external suppliers to ensure our product … launches are supported with best-in-class execution and customer experience. You will be an excellent communicator, with the ability to work across multiple projects at any one time, coordinating with diverse and geographically dispersed teams, supporting our key campaigns and strategic focus areas. The role requires close collaboration … and aligned marketing approach across all Anker sales channels Plan and implement digital campaigns, promotions, and content strategies to boost sales and enhance the customer journey Leverage data and insights to optimise performance marketing activities across paid, owned and earned media channels Work with cross-functional teams, including brand More ❯

for UK&I working in collaboration with other channel marketing managers from the Retail and Online Sales Organisations to drive growth, brand awareness, and customer engagement. You will sit within the UK&I Marketing team, working closely with cross functional teams, along with external suppliers to ensure our product … launches are supported with best-in-class execution and customer experience. You will be an excellent communicator, with the ability to work across multiple projects at any one time, coordinating with diverse and geographically dispersed teams, supporting our key campaigns and strategic focus areas. The role requires close collaboration … and aligned marketing approach across all Anker sales channels Plan and implement digital campaigns, promotions, and content strategies to boost sales and enhance the customer journey Leverage data and insights to optimise performance marketing activities across paid, owned and earned media channels Work with cross-functional teams, including brand More ❯

while caring for the planet. As we continue to grow, we’re looking for a passionate eCommerce Manager to take our online stores and customer experience to the next level. If you’re a hands-on problem solver who thrives in a fast-paced, creative environment, we’d love … and Faire). Working closely with our marketing, commercial and operations teams, you’ll have the opportunity to shape our eCommerce strategy, enhance the customer journey, and drive online growth. This is a hands-on role that blends creativity with data and commercial acumen, requiring an eye for detail … delivering best-in-class digital experiences. Key Responsibilities: Shopify & Online Store Management Own and optimise the Shopify stores (D2C and B2B), ensuring an exceptional customer experience at every touchpoint. Maintain accurate and compelling product listings, ensuring descriptions, images, and metadata are up to date. Work closely with the product More ❯

while caring for the planet. As we continue to grow, we’re looking for a passionate eCommerce Manager to take our online stores and customer experience to the next level. If you’re a hands-on problem solver who thrives in a fast-paced, creative environment, we’d love … and Faire). Working closely with our marketing, commercial and operations teams, you’ll have the opportunity to shape our eCommerce strategy, enhance the customer journey, and drive online growth. This is a hands-on role that blends creativity with data and commercial acumen, requiring an eye for detail … delivering best-in-class digital experiences. Key Responsibilities: Shopify & Online Store Management Own and optimise the Shopify stores (D2C and B2B), ensuring an exceptional customer experience at every touchpoint. Maintain accurate and compelling product listings, ensuring descriptions, images, and metadata are up to date. Work closely with the product More ❯

overall objectives, considering market dynamics, competitive landscape, and emerging trends. Provide strategic direction and leadership to regional sales teams, ensuring alignment with revenue targets, customer acquisition goals, and market penetration strategies. Foster strong relationships with key clients and partners, driving customer satisfaction, retention, and expansion efforts … activities. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of … and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and More ❯

leader will be responsible for all marketing operations for bringing all products and services to market, including retail/channel marketing budgets, experiential programs, customer acquisition and retention, and measurement while continually improving our toolset and processes to meet our goals. Successful candidates will lead with influence … paced environment with democratized information and working across Product Management, Business Development, Marketing, and Operations teams and at the same time, working with our customer’s cross functional leadership teams. Partner Enablement Manager Responsibilities: Develop go-to-market EMEA retail channel marketing strategy in concert with our RL Category … and Product Marketing teams Focus on building programs that optimize awareness, trial and conversion and retention of users across multiple products and services Lead & execute marketing and merchandising initiatives with EMEA retail partners within agreed upon budgets and KPIs Continuously measure, manage and optimize marketing programs to drive More ❯

leader will be responsible for all marketing operations for bringing all products and services to market, including retail/channel marketing budgets, experiential programs, customer acquisition and retention, and measurement while continually improving our toolset and processes to meet our goals. Successful candidates will lead with influence … paced environment with democratized information and working across Product Management, Business Development, Marketing, and Operations teams and at the same time, working with our customer’s cross functional leadership teams. Partner Enablement Manager Responsibilities: Develop go-to-market EMEA retail channel marketing strategy in concert with our RL Category … and Product Marketing teams Focus on building programs that optimize awareness, trial and conversion and retention of users across multiple products and services Lead & execute marketing and merchandising initiatives with EMEA retail partners within agreed upon budgets and KPIs Continuously measure, manage and optimize marketing programs to drive More ❯

leader will be responsible for all marketing operations for bringing all products and services to market, including retail/channel marketing budgets, experiential programs, customer acquisition and retention, and measurement while continually improving our toolset and processes to meet our goals. Successful candidates will lead with influence … paced environment with democratized information and working across Product Management, Business Development, Marketing, and Operations teams and at the same time, working with our customer’s cross functional leadership teams. Partner Enablement Manager Responsibilities: Develop go-to-market EMEA retail channel marketing strategy in concert with our RL Category … and Product Marketing teams Focus on building programs that optimize awareness, trial and conversion and retention of users across multiple products and services Lead & execute marketing and merchandising initiatives with EMEA retail partners within agreed upon budgets and KPIs Continuously measure, manage and optimize marketing programs to drive More ❯

for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with a More ❯

for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with a More ❯

market. Drawing on your expertise in e-commerce operations, you'll design and execute strategies that fuel growth, improve engagement, and optimise the overall customer experience. Responsibilities Ecommerce Strategy: Develop and implement a comprehensive e-commerce strategy aligned with the company’s overall business goals, focusing on driving sales … customer acquisition, and retention. Website Management: Oversee the day-to-day management of the company’s e-commerce website. Implement and monitor on-site promotions, category updates, and SEO optimisations. Follow up on A/B tests and campaigns with post-launch analysis and recommendations for improvements. Project Lead … Spearhead and implement large-scale projects such as website redesigns, optimisations, and new feature implementations. Consumer Experience: Develop a deep understanding of customer behaviours through web analytics tools. Provide actionable insights and implement changes to the website to optimise the customer journey. Sales Optimisation: Identify opportunities to increase More ❯

transforming the way organisations deliver field services. Supporting over 1,000 organisations and 500,000 mobile workers, our innovative solutions enable exceptional efficiency, improved customer outcomes, and impressive returns on investment. A key part of our offering is Connect , a SaaS-based job management platform widely used in the … social housing sector to streamline repairs and maintenance processes. About the Role We are looking for an experienced Customer Success Manager to join our team, focusing on customers within the Property and Facilities Management (FM) vertical, particularly in the social housing sector. This is an exciting opportunity for someone … who thrives in delivering 'next-gen' Customer Success by driving adoption, return on investment (ROI), and strategic engagement. As a Customer Success Manager , you will play a vital role in ensuring our customers realise the full value of their investment in Totalmobile's solutions. You will build strong More ❯

impacting the lives of millions, and scaling the company’s reach to new heights. Own the 360-Degree Marketing Strategy : From brand positioning to customer acquisition and retention , you’ll oversee both performance and brand marketing strategies. You will define and execute the marketing playbook, and build … leadership in the market. This role is essential to the company’s long-term growth strategy, and will drive brand awareness, acquisition and retention of users in markets across the US, UK, and Europe. The Day-to-Day: Strategic Leadership : Own the marketing strategy across the entire company. … evolves to meet the growing needs of the business. Cross-Functional Collaboration : You will work closely with other senior leaders in product, engineering, and customer success, influencing the company’s go-to-market strategy and shaping a holistic growth approach . Marketing Channels : You will be expected to leverage More ❯

impacting the lives of millions, and scaling the company’s reach to new heights. Own the 360-Degree Marketing Strategy : From brand positioning to customer acquisition and retention , you’ll oversee both performance and brand marketing strategies. You will define and execute the marketing playbook, and build … leadership in the market. This role is essential to the company’s long-term growth strategy, and will drive brand awareness, acquisition and retention of users in markets across the US, UK, and Europe. The Day-to-Day: Strategic Leadership : Own the marketing strategy across the entire company. … evolves to meet the growing needs of the business. Cross-Functional Collaboration : You will work closely with other senior leaders in product, engineering, and customer success, influencing the company’s go-to-market strategy and shaping a holistic growth approach . Marketing Channels : You will be expected to leverage More ❯

have great project management skills, excellent technical credentials and a consultative approach to addressing client needs. What you'll do: Work to drive client retention in partnership with your CSD Provide initial, and ongoing training to clients to enable them to effectively use the Skai platform Assist clients … in basic implementation and usage of Skai products Provide technical support and digital marketing best practice Communicating regularly with the customer to evaluate satisfaction Ability to understand clients’ business goals, to anticipate future needs and help determine the ideal solution Partner with Skai Client Success Directors to actively build More ❯

have great project management skills, excellent technical credentials and a consultative approach to addressing client needs. What you'll do: Work to drive client retention in partnership with your CSD Provide initial, and ongoing training to clients to enable them to effectively use the Skai platform Assist clients … in basic implementation and usage of Skai products Provide technical support and digital marketing best practice Communicate regularly with the customer to evaluate satisfaction Understand clients' business goals, anticipate future needs and help determine the ideal solution Partner with Skai Client Success Directors to actively build relationships with client More ❯

have great project management skills, excellent technical credentials, and a consultative approach to addressing client needs. What you'll do: Work to drive client retention in partnership with your CSD. Provide initial and ongoing training to clients to enable them to effectively use the Skai platform. Assist clients … in basic implementation and usage of Skai products. Provide technical support and digital marketing best practices. Communicate regularly with the customer to evaluate satisfaction. Understand clients' business goals, anticipate future needs, and help determine the ideal solution. Partner with Skai Client Success Directors to actively build relationships with client More ❯