326 to 350 of 448 Customer Retention Jobs in England

also aid in identifying new business opportunities, thus contributing to our overall growth objectives. Your role is essential in maintaining our reputation for exceptional customer service and in driving the adoption of our innovative solutions. What you will do In performing this role your core duties and responsibilities will … review satisfaction and address any concerns Prepare and present reports on account status and performance metrics Assist in the development and implementation of client retention strategies Participate in business development activities to attract new clients Generate and manage a sales pipeline to achieve growth targets Conduct market research … and analyse sales metrics to identify areas for improvement and implement necessary changes. What we are looking for Proven experience as an Account Manager, Customer Success Manager or similar role preferably in the education technology sector Strong understanding of the funded learning, skills, and education technology landscape and trends More ❯

businesses with plans to extend even more! Key Duties and Responsibilities Working closely with the Commercial, Technical & Operations Teams you will be responsible for customer onboarding into both businesses. Initially you will be reviewing the existing customer onboarding processes, identifying areas for improvement to enhance customer satisfaction … and retention. Assist in developing, documenting, and refining the customer onboarding processes to ensure a seamless & efficient experience for new & existing clients. Managing the end-to-end customer onboarding process and gathering customer requirements to coordinating with internal teams for integration setup and providing training and support … onboarding and integration and maintaining clear communication and alignment throughout. Provide ongoing support to customers post-integration, troubleshooting issues, addressing inquiries, and ensuring overall customer satisfaction. Collaborating with cross-functional teams, including Commercial and Operations, to escalate and resolve technical issues or product-related challenges encountered during the onboarding More ❯

parents and over 1.5 million happy dogs whose lives have been positively impacted by our innovative products. Our team is vibrant, fast-moving, and customer-driven where high-performers are valued and rewarded. It is the ideal place for an ambitious, hardworking animal lover who wants to progress their … About the Role We're looking for a Senior Data Scientist to join our Growth team and play a key role in maximizing both customer acquisition and retention across the business. You'll work closely with growth, product, and analytics stakeholders to uncover insights, build predictive models … making through experimentation and forecasting. This is a high-visibility role where your work will directly influence business strategy, growth initiatives, and long-term customer value. Our data warehouse is hosted in Big Query and we use Power BI as our visualisation tool. We move and think fast so More ❯

and execute go-to-market strategies to expand revenue streams and increase market share. Collaborate with sales and marketing teams to optimize pricing models, customer acquisition, and retention strategies. Leverage your market expertise to drive commercial success and create competitive advantage. Comms & Stakeholder Management Serve as the … and strategic direction to the board and investors, ensuring clear, concise communication at all levels. Operational Excellence Ensure operational efficiency by optimizing processes, enhancing customer satisfaction, and scaling core systems. Lead initiatives that improve team performance, product delivery, and overall customer value while ensuring compliance with industry standards … operations , drive growth, and lead cross-functional teams through strategic and operational challenges. SaaS Expertise: Deep understanding of SaaS business models, including product development, customer success, and market positioning strategies. Expertise in managing the financial health of SaaS companies, including experience with P&L, forecasting, and operational budgets. Communication More ❯

with key decision-makers and stakeholders in higher education and K-12 institutions. Serve as the primary point of contact for assigned accounts, addressing customer inquiries, and providing excellent customer service. Understand clients' business needs, targets, and obstacles to identify upselling opportunities and position relevant software solutions. Upselling … ensuring timely and successful contract renewals. Proactively engage with clients to discuss their current usage, address any concerns, and present upgrade options to ensure customer satisfaction and retention. Negotiate renewal terms, pricing, and contractual obligations in partnership with the legal and finance departments. Account Planning and Forecasting: Develop account … plans and strategies to achieve upselling and renewal targets. Monitor account usage and health, revenue performance, and customer satisfaction metrics regularly. Provide accurate sales forecasts and pipeline updates to management, leveraging CRM tools and reporting systems. Market Research and Competitive Analysis: Stay updated on industry trends, market dynamics, and More ❯

a Senior Product Manager - Loyalty & Partnerships to take ownership of their well-established rewards program. This role is pivotal in shaping the future of customer engagement and retention, driving innovation, and expanding partnerships across multiple industries. 📍 Location: London (Hybrid) 💰 Salary: DOE The ideal candidate will lead the … enhance member engagement and drive incremental revenue. A key focus will be growing the partner network across retail, aviation, and related sectors, ensuring valuable customer experiences while maximising business impact. Key Responsibilities: Define and deliver a roadmap for loyalty program growth, leveraging technology and data insights. Build and nurture … strategic partnerships to enhance customer value and expand the program’s reach. Oversee loyalty-focused campaigns, promotions, and lifecycle marketing initiatives, working closely with creative teams and external agencies. Manage the loyalty technology platform, ensuring seamless integration with digital channels, CRM initiatives, and customer engagement strategies. Work closely More ❯

need to discover skincare that truly works for them. Joining Skin Cupid means becoming part of a fast-growing, dynamic team that values innovation, customer experience, and a shared love for skincare. If you're excited about e-commerce, beauty, and making a global impact, we'd love to … of our online store. In this role, you will play a key part in managing our website, optimising product listings, and enhancing the overall customer experience. You’ll also have the opportunity to contribute to our e-commerce strategy, leading initiatives that strengthen our digital presence and solidify our … for someone who is innovative, detail-oriented, analytical, and organised. Key Responsibilities E-commerce Strategy & Sales Growth: Execute e-commerce strategies to drive sales, customer acquisition, and retention in alignment with overall business goals. Website Management & Maintenance: Assist with updating and maintaining product listings, collections, and pages More ❯

need to discover skincare that truly works for them. Joining Skin Cupid means becoming part of a fast-growing, dynamic team that values innovation, customer experience, and a shared love for skincare. If you're excited about e-commerce, beauty, and making a global impact, we'd love to … of our online store. In this role, you will play a key part in managing our website, optimising product listings, and enhancing the overall customer experience. You’ll also have the opportunity to contribute to our e-commerce strategy, leading initiatives that strengthen our digital presence and solidify our … for someone who is innovative, detail-oriented, analytical, and organised. Key Responsibilities E-commerce Strategy & Sales Growth: Execute e-commerce strategies to drive sales, customer acquisition, and retention in alignment with overall business goals. Website Management & Maintenance: Assist with updating and maintaining product listings, collections, and pages More ❯

articulate the value proposition of our Enterprise Architect solutions to key decision-makers. Collaborate closely with cross-functional teams, including product development, marketing, and customer success, to ensure alignment and maximize customer satisfaction. Build and maintain strong relationships with existing clients to drive upsell opportunities and promote customer More ❯

the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has … Consultant to drive AI-driven sales initiatives within our Temenos commercial function. The ideal candidate will leverage AI technologies to enhance sales strategies, improve customer engagement, and optimize revenue opportunities. This role requires a deep understanding of artificial intelligence applications in financial services and a strong background in sales … and client consulting. OPPORTUNITIES Develop and implement AI-driven sales strategies to enhance customer acquisition and retention. Collaborate with product, engineering, and sales teams to integrate AI solutions into financial services offerings. Analyze customer data and market trends to provide AI-powered insights that improve sales performance. Consult More ❯

needs as well as looking for ways to enable their collaboration with the Retailer. You will be responsible for enabling CPGs to create & deliver customer & performance analytics through the use and subscription to Tecsa's OneViu platform You will work along-side our passionate, driven and supportive CPG consultants … use of our cutting-edge tools and how we leverage data to build your client's capability in answering key questions around category strategy, customer trends, assortment, promotional activities and customer activation. The ideal candidate will possess a blend of technical knowledge in data solutions and exceptional sales … as a trusted advisor on data-driven sales strategies. Engage with existing clients to identify upsell and cross-sell opportunities, ensuring high levels of customer satisfaction and retention. Stay informed about trends in the insights and CPG industry, competitive landscape, and advancements in data analytics technologies. Provide feedback to More ❯

under the group. Reports to: Director of Conversion Job description: The CRM Lifecycle Manager is responsible for leading the development and automation of personalised customer relationship management lifecycle strategies through Braze, leveraging data-driven insights and innovative approaches to improve operational efficiencies, drive loyalty, and maximise business growth across … multiple channels and digital touchpoints. Key Accountabilities: Mapping out personalised customer journeys across multiple channels (email, website, app, etc) through Braze to enhance customer engagement and retention. Utilise customer data to segment audiences effectively and identify opportunities for personalisation, leveraging CRM tools and analytics platforms. Tailor content … messaging and offers based on customer preferences, behaviour, and lifecycle stages. Ownership of the end-to-end x-channel CRM lifecycle campaigns, covering building, proofing, testing, and sending of automated campaigns to drive incremental value. Articulate and present data and learnings effectively to key business stakeholders - providing regular reports More ❯

strategy. Work effectively with cross functional teams to align on A/B test schedules, resourcing and metrics. Regularly communicate with customers to identify customer needs and requirements. Synthesize findings into hypotheses to build growth experiments. Work with teams across Adobe to address real world problems - you will have … Adobe revenue goals. Self-starter and ability to reach across organizations (Marketing E&R, Product, GTM, etc) to build a shared commitment to improve customer engagement experience and business metrics through growth initiatives. What You'll Need to Succeed: You care deeply about customers. You are passionate about improving … how people work and enabling them to be successful at every stage of the customer journey. You understand the fundamentals of business and marketing and can drive complex projects forward with cross-functional teams. You can manage the execution of tests with partner teams and you are not shying More ❯

across teams, you will help customers achieve their business objectives and overcome challenges. Your role will span strategic planning, executing partner events, and guiding customer workflow discussions. You will collaborate with executives and senior leaders across Sales, Technical Sales, and Partner Optimization teams to design impactful programs that drive … measurable results. These programs equip partners to accelerate enterprise sales by integrating technology-driven workflows that foster long-term customer growth and retention. We seek a strategic thinker who is analytical, adaptable, and adept at managing multiple projects simultaneously. Expertise in Autodesk Construction Cloud within a construction environment is … essential for providing technical guidance, supporting customer demonstrations, and delivering solutions-driven insights. If you're driven to make a meaningful impact, join the fastest-growing construction platform company. In this hybrid role, you will report to the leader of emerging solutions specialists and work closely with the construction More ❯

across teams, you will help customers achieve their business objectives and overcome challenges. Your role will span strategic planning, executing partner events, and guiding customer workflow discussions. You will collaborate with executives and senior leaders across Sales, Technical Sales, and Partner Optimization teams to design impactful programs that drive … measurable results. These programs equip partners to accelerate enterprise sales by integrating technology-driven workflows that foster long-term customer growth and retention. We seek a strategic thinker who is analytical, adaptable, and adept at managing multiple projects simultaneously. Expertise in Autodesk Construction Cloud within a construction environment is … essential for providing technical guidance, supporting customer demonstrations, and delivering solutions-driven insights. If you're driven to make a meaningful impact, join the fastest-growing construction platform company. In this hybrid role, you will report to the leader of emerging solutions specialists and work closely with the construction More ❯

and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. More ❯

we are looking for a talented Service Delivery Manager/Account Manager to strengthen client relationships, oversee project delivery excellence, and drive long-term customer success. The Opportunity In this dual Service Delivery and Account Management role, you will: •Act as the key interface between our clients and internal … delivery teams. •Own the successful delivery of technology projects and ongoing services. •Drive customer satisfaction, retention, and account growth. •Ensure the quality of service meets or exceeds client expectations. •Identify and help close opportunities for upsell, cross-sell, and value expansion. You’ll work closely with technical … can add value. •Collaborate with technical and commercial teams to develop account plans. •Track renewals, upsells, and client satisfaction metrics. •Identify risks to retention or growth early and develop mitigation strategies. About You •3–6+ years experience in service delivery, client success, technical account management, or similar roles More ❯

we are looking for a talented Service Delivery Manager/Account Manager to strengthen client relationships, oversee project delivery excellence, and drive long-term customer success. The Opportunity In this dual Service Delivery and Account Management role, you will: •Act as the key interface between our clients and internal … delivery teams. •Own the successful delivery of technology projects and ongoing services. •Drive customer satisfaction, retention, and account growth. •Ensure the quality of service meets or exceeds client expectations. •Identify and help close opportunities for upsell, cross-sell, and value expansion. You’ll work closely with technical … can add value. •Collaborate with technical and commercial teams to develop account plans. •Track renewals, upsells, and client satisfaction metrics. •Identify risks to retention or growth early and develop mitigation strategies. About You •3–6+ years experience in service delivery, client success, technical account management, or similar roles More ❯

A funding, they are building a world-class team to shape the future of healthcare. About the Role The Lifecycle Marketing Manager will drive customer acquisition, engagement, retention, and reactivation across a suite of healthcare products. Collaborating with performance marketers, product managers, and CRM specialists, this role … ensures a seamless and engaging customer journey. The Lifecycle Marketing Manager will implement data-led strategies to optimise conversion rates and maximise customer lifetime value. Essential Skills: 4+ years of experience in lifecycle marketing, CRM, or retention marketing in a fast-growing consumer business. Proficiency in … lifecycle marketing platforms such as Braze, Iterable, Klaviyo, or Salesforce Marketing Cloud. Strong experience in segmentation, automation, and personalisation within customer journeys. Data-driven mindset with experience in SQL, Looker, Amplitude, or Google Analytics. Expertise in A/B testing and optimising lifecycle strategies through experimentation. Benefits: Generous stock More ❯

Travel Sales team and management in the execution of strategies and tactics designed to increase growth of the our current client base, improve client retention, upsell to increase revenue, identify opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize Flywire's Payment Solution. This … re Looking For: 3+ years of relationship management, account management experience or similar role Fluent in English and Italian Experience in inside sales, handling customer objections and leading customer relationships Proven track record of strengthening and growing new and existing client relationships Excellent interpersonal, analytical and planning skills More ❯

home based to suit the day ahead. You will work alongside an Account Manager and build up relationships to be able to manage the customer yourself. This role does offer good progression opportunities based on your performance. Please note you will be expected to travel to the London office … to be a one-stop shop for businesses of all sizes, which suits people that like to ask questions! Your responsibilities include: Managing client retention and needs of every customer. Tracking contracts that are soon to be expired and contacting customers. Responding to customer queries and addressing … sales complaints in a timely manner. Having financial awareness to deliver justified proposals. Analyzing customer feedback and developing new techniques to ensure customer retention. Asset management (top tier accounts). Resolving invoice queries with Credit Control. Understanding and engaging with Engineering and Technical teams. Using the company CRM More ❯

plan Help maintaining promotional and content calendar up to date for global and UK visibility using internal calendars Communicate all upcoming promotions to the Customer Care team by updating promotional planners and supplying monthly updates. Create and communicate key performance KPI dashboards and huddle notes for daily, weekly, and … reporting offers. Assist Ecommerce Manager in creating exclusive GWPs, collections and sampling programs to differentiate in omni-channel and UK market and drive new customer acquisition & retention Help create promotional campaign briefs for in-house creative team working to process & creative department timelines and deadlines Support proof More ❯

local sole traders to national organisations. By offering a human face to web design, and ensuring high standards of service, they enjoy exceptional client retention and customer feedback. Although the business is happy to create simple websites, they thrive on providing bespoke solutions that require technical expertise. More ❯

oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to develop their sales career within … the IT sector. The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will … up to 2000 employees), winning, developing and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strong vendor relationships. This role will collaborate across other sales roles such as Sales Support, Technical More ❯

oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to develop their sales career within … the IT sector. The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will … up to 2000 employees), winning, developing and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strong vendor relationships. This role will collaborate across other sales roles such as Sales Support, Technical More ❯