Customer Retention Jobs in England

401 to 425 of 454 Customer Retention Jobs in England

Customer Success; Visa Team Manager

Swindon, Wiltshire, United Kingdom
Corpay, Inc
Customer Success; Visa Team Manager Apply locations Swindon time type Full time posted on Posted Yesterday job requisition id R06144 Your role Our Allstar Visa team is an integral part of this vision, ensuring our clients maximize the value of our product, optimize their accounts, and build long-lasting … the lifetime value of our customers. This is an exciting opportunity to grow with the company as we aim to scale and quadruple our customer base in the coming years. What You'll Do: Lead & Develop: Manage and inspire a small, high-performing account management team. Foster a collaborative … matrix-driven environment where each team member thrives. Customer Success Focus: Maximize product usage across your accounts, ensuring clients fully leverage our solutions to meet their expense management needs. Account Growth: Build and sustain long-term relationships with clients, identifying opportunities to grow accounts, improve satisfaction, and increase customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Conversion Rate Optimisation Analyst

Manchester, North West, United Kingdom
Hybrid / WFH Options
Visualsoft Limited
Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Promote High Standards The execution of CRO services must be of a high … all clients are serviced fully and efficiently and to the best of Visualsofts ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries More ❯
Employment Type: Permanent, Work From Home
Posted:

Conversion Rate Optimisation Analyst

Newcastle-upon-Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Visualsoft Limited
Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Promote High Standards The execution of CRO services must be of a high … all clients are serviced fully and efficiently and to the best of Visualsofts ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries More ❯
Employment Type: Permanent, Work From Home
Posted:

Conversion Rate Optimisation Analyst

Stockton-On-Tees, County Durham, North East, United Kingdom
Hybrid / WFH Options
Visualsoft Limited
Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Promote High Standards The execution of CRO services must be of a high … all clients are serviced fully and efficiently and to the best of Visualsofts ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries More ❯
Employment Type: Permanent, Work From Home
Posted:

CRO Account Director

Stockton-on-tees, Yorkshire, United Kingdom
Hybrid / WFH Options
Visualsoft
Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class. Promote High Standards The execution of CRO services must be of a high … clients are serviced fully and efficiently and to the best of Visualsoft's ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Manager (Greater Manchester)

Trafford, Greater Manchester, UK
Concept
Account Manager – Hardware Maintenance Support Greater Manchester (office-based/hybrid role) We are looking for an experienced, motivated, and customer-focused Account Manager to join our Hardware Maintenance division. This is a client-facing sales role with a strong emphasis on both developing existing accounts and acquiring new … the standard break-fix model. Key Responsibilities: Own and grow a personal portfolio of hardware maintenance customers, ensuring consistent gross profit growth and high customer retention. Identify and close new business opportunities within target verticals and territories, leveraging your network, vendor relationships, and market understanding. Develop tailored support proposals … based relationships with decision-makers in IT operations, procurement, and finance. Articulate the advantages and limitations of OEM vs. TPM, aligning solutions to the customer’s cost, compliance, and availability goals. Create and maintain detailed account development plans, capturing contract lifecycles, hardware refresh cycles, installed base strategies, and planned More ❯
Posted:

Account Manager

Greater Manchester, England, United Kingdom
Concept
Account Manager – Hardware Maintenance Support Greater Manchester (office-based/hybrid role) We are looking for an experienced, motivated, and customer-focused Account Manager to join our Hardware Maintenance division. This is a client-facing sales role with a strong emphasis on both developing existing accounts and acquiring new … the standard break-fix model. Key Responsibilities: Own and grow a personal portfolio of hardware maintenance customers, ensuring consistent gross profit growth and high customer retention. Identify and close new business opportunities within target verticals and territories, leveraging your network, vendor relationships, and market understanding. Develop tailored support proposals … based relationships with decision-makers in IT operations, procurement, and finance. Articulate the advantages and limitations of OEM vs. TPM, aligning solutions to the customer’s cost, compliance, and availability goals. Create and maintain detailed account development plans, capturing contract lifecycles, hardware refresh cycles, installed base strategies, and planned More ❯
Posted:

Associate Paid Search Account Director

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Visualsoft Ltd
Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class. Maintain & Promote Highest Standards of Paid Search The execution of Visualsoft services must More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Associate Paid Search Account Director

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Visualsoft
Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class. Maintain & Promote Highest Standards of Paid Search The execution of Visualsoft services must More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Associate Paid Search Account Director

Stockton-on-tees, Yorkshire, United Kingdom
Hybrid / WFH Options
Visualsoft
Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class. Maintain & Promote Highest Standards of Paid Search The execution of Visualsoft services must More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Programmatic Partner

London, United Kingdom
UNAVAILABLE
high engagement within the department. Client & Commercial Impact Serve as the Programmatic lead for key clients, driving innovation and operational excellence that supports retention and growth. Support and lead new business efforts, representing Programmatic in pitches and proactively shaping client solutions. Monitor and deliver against commercial KPIs including … client satisfaction, retention, and margin improvement. Required Skills Proven leadership experience within a Programmatic function, ideally in a multi-market or regional role. Deep hands-on knowledge of DV360 and the broader Programmatic ecosystem. Strong commercial acumen with experience in client strategy, operations, and new business development. Demonstrated … matrix environment, balancing global delivery with local nuance. Passion for innovation and solving problems through partnership, tech, and creativity. Success Looks Like High client retention and satisfaction across key Programmatic accounts. Winning new business and elevating Programmatic contribution to total agency growth. Strong talent engagement scores and retention More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Loyalty Advisor

Shippon, Oxfordshire, United Kingdom
Gigaclear
Realistic OTE of £38k.(average earnings across team). Are you in a sales-based role now and enjoy the customer interaction but do not enjoy the cold calling? Or perhaps your role involves negotiating and persuasion skills, but you do not get the monetary rewards or commission you … feel you deserve? If you love helping customers, have the patience to listen and solve customer problems to provide customer satisfaction then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a sales-based role with … and services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer More ❯
Employment Type: Permanent
Salary: GBP 25,000 Annual
Posted:

Business Director (London Area)

London, UK
Searchability®
partnerships with senior client stakeholders. Become their trusted advisor and go-to strategic ally, supporting growth and collaboration across their entire business. Driving client retention and Growth by Work hand-in-hand with Client Experience and Performance teams to keep client retention soaring above 90%, while … does not offer sponsorship so is only accepting applicants with full working rights in the UK. BUSINESS DIRECTOR, ACCOUNT MANAGER, PRODUCT MANAGER, SEO, PPC, CUSTOMER EXPERIENCE, CX, GROWTH, GROWTH MARKETING. More ❯
Posted:

Business Director

London, United Kingdom
Hybrid / WFH Options
Searchability (UK) Ltd
partnerships with senior client stakeholders. Become their trusted advisor and go-to strategic ally, supporting growth and collaboration across their entire business. Driving client retention and Growth by Work hand-in-hand with Client Experience and Performance teams to keep client retention soaring above 90%, while … does not offer sponsorship so is only accepting applicants with full working rights in the UK. BUSINESS DIRECTOR, ACCOUNT MANAGER, PRODUCT MANAGER, SEO, PPC, CUSTOMER EXPERIENCE, CX, GROWTH, GROWTH MARKETING. More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

Business Director

London Area, United Kingdom
Searchability®
partnerships with senior client stakeholders. Become their trusted advisor and go-to strategic ally, supporting growth and collaboration across their entire business. Driving client retention and Growth by Work hand-in-hand with Client Experience and Performance teams to keep client retention soaring above 90%, while … does not offer sponsorship so is only accepting applicants with full working rights in the UK. BUSINESS DIRECTOR, ACCOUNT MANAGER, PRODUCT MANAGER, SEO, PPC, CUSTOMER EXPERIENCE, CX, GROWTH, GROWTH MARKETING. More ❯
Posted:

Business Director

london, south east england, United Kingdom
Searchability®
partnerships with senior client stakeholders. Become their trusted advisor and go-to strategic ally, supporting growth and collaboration across their entire business. Driving client retention and Growth by Work hand-in-hand with Client Experience and Performance teams to keep client retention soaring above 90%, while … does not offer sponsorship so is only accepting applicants with full working rights in the UK. BUSINESS DIRECTOR, ACCOUNT MANAGER, PRODUCT MANAGER, SEO, PPC, CUSTOMER EXPERIENCE, CX, GROWTH, GROWTH MARKETING. More ❯
Posted:

Strategic Account Director (Greater London)

London, UK
Kharon
develop comprehensive strategies that encompass new business development, resource allocation, and revenue forecasting. Develop and implement strategic initiatives designed to enhance sales performance, secure customer loyalty, and attain or exceed revenue objectives. Maintain an in-depth understanding of Kharon’s platform, its full range of features, advantages, and services … products, with the ability to explain technical features and competitive advantages to clients. Proven track record of owning account strategy, new business development, client retention, and revenue growth. Exceptional relationship-building skills, with the ability to engage confidently with senior stakeholders across global institutions. Willingness to travel up … we work to shape the way businesses perceive and navigate global risks. As a pivotal member of our team reporting to the VP of Customer Success, you'll be entrusted with achieving Kharon’s monthly and annual revenue benchmarks for our premier Tier 1 accounts. Your role is critical More ❯
Posted:

Strategic Account Director

Greater London, England, United Kingdom
Kharon
develop comprehensive strategies that encompass new business development, resource allocation, and revenue forecasting. Develop and implement strategic initiatives designed to enhance sales performance, secure customer loyalty, and attain or exceed revenue objectives. Maintain an in-depth understanding of Kharon’s platform, its full range of features, advantages, and services … products, with the ability to explain technical features and competitive advantages to clients. Proven track record of owning account strategy, new business development, client retention, and revenue growth. Exceptional relationship-building skills, with the ability to engage confidently with senior stakeholders across global institutions. Willingness to travel up … we work to shape the way businesses perceive and navigate global risks. As a pivotal member of our team reporting to the VP of Customer Success, you'll be entrusted with achieving Kharon’s monthly and annual revenue benchmarks for our premier Tier 1 accounts. Your role is critical More ❯
Posted:

Digital Care Hub Manager (Band 8a)

Lee, Devon, United Kingdom
NHS
conjunction with the Head of Digital Care Hub engage with new and current customers to develop and operationally deliver contracts and services, ensuring excellent customer experience. The post holder will be required to create and manage long-term relationships between the Digital Care Hub and a range of clients … clinical services as well as customers to define and maintain standards of service delivery and develop the service in a way that aids client retention and generates new business. The post holder will have day to day budget responsibility for all services delivered from the Digital Care Hub. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Director (Reading)

Reading, Berkshire, UK
Hybrid / WFH Options
Bytes Software Services
ability to foster and sustain strong relationships with internal overlay/sales specialists and pre-sales team, effectively supporting the sales process and enhancing customer value. Key Requirements 5+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. More ❯
Posted:

Account Director (Reading)

Holybrook, Berkshire, UK
Hybrid / WFH Options
Bytes Software Services
ability to foster and sustain strong relationships with internal overlay/sales specialists and pre-sales team, effectively supporting the sales process and enhancing customer value. Key Requirements 5+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. More ❯
Employment Type: Part-time
Posted:

Account Director

Reading, England, United Kingdom
Hybrid / WFH Options
Bytes Software Services
ability to foster and sustain strong relationships with internal overlay/sales specialists and pre-sales team, effectively supporting the sales process and enhancing customer value. Key Requirements 5+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. More ❯
Posted:

Account Director AM3A

Reading, Oxfordshire, United Kingdom
Hybrid / WFH Options
Bytes Software Services
ability to foster and sustain strong relationships with internal overlay/sales specialists and pre-sales team , effectively supporting the sales process and enhancing customer value. QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: ESSENTIAL OR DESIRABLE 5+ Years Experience for an … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. WIDER TEAM NETWORK (WHICH TEAMS More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2025 Portuguese Speaker Product Manager

London, United Kingdom
Amazon
Our primary purpose is to make our customer's lives easier. You will contribute to that purpose by conducting data analysis and deep dives to generate insights into system behaviour, on top of identifying performance gaps and improvement potentials for Amazon's most strategic brands. You will optimize visibility … across our website and activate marketing channels with the objective of increasing customer conversion and retention. How often can you say that your work changes the world? At Amazon, you'll say it often. Join us and define tomorrow's innovations in e-commerce. Key job responsibilities Work alongside … and growth of strategic programs and products aiming at digitizing the procurement landscape. Dive deep into large data sets to analyse trends, identify new customer insights and turn these insights into action. Your paid 6-month internship includes: In-person: We believe that being together set up to invent More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Application Specialist

ruddington, midlands, united kingdom
MHR
team, and your impact. Your Career: As a Application Specialist at MHR, you will play a vital role in developing your problem-solving and customer service skills while gaining hands-on experience in managing and resolving customer queries. You will be trained to handle first-level support, triage … This role offers opportunities for professional growth as you gain experience with our products, tools like Salesforce, and internal processes. Your dedication to improving customer experiences and solving complex problems will contribute significantly to your own career development and MHR’s success. Your Team: You will work closely with … a collaborative team that is committed to providing excellent support to MHR customers. As the first point of contact for customer queries, you will collaborate with colleagues across various departments to ensure timely resolutions. Together, you will drive continuous improvement in customer support processes, sharing insights and solutions More ❯
Posted:
Customer Retention
England
10th Percentile
£23,500
25th Percentile
£32,500
Median
£38,500
75th Percentile
£57,500
90th Percentile
£68,000