Account Manager to join our team. The Enterprise Account Manager will be responsible for managing and growing revenue and portfolio share within our existing customer base. The ideal candidate will have a proven track record of success in relationship management, strong commercial acumen, excellent communication skills, and the ability … and execute account plans to grow revenue and portfolio share. Identify and pursue cross-selling and upselling opportunities. Manage contract negotiations and renewals. Ensure customer satisfaction and retention. Analyse and report on account performance and market trends. Develop and implement strategies to mitigate risk and increase customer loyalty. … Collaborate with cross-functional teams to deliver on customer needs and objectives. You'll need: 5+ years of payments experience in account management, partnerships, and/or sales. Ability to build and maintain strong relationships with enterprise customers and internal stakeholders. Proven track record of achieving revenue targets and More ❯
Ripley, Derbyshire, United Kingdom Hybrid / WFH Options
SF Recruitment
Job Title: IT Account Manager Location: Ripley (Hybrid role with the occasional customer visit) Salary: £30,000 - £38,000 (Basic, depending on experience) + up to 15% Commission Scheme Job Type: Full-Time, Permanent Are you an experienced IT Account Manager with a background in the IT, SaaS, or … SaaS, or technology sectors, as you'll be managing and growing client relationships in these fields. You'll identify new business opportunities and ensure customer satisfaction, while developing your career in a supportive and forward-thinking environment. What We Offer: Competitive basic salary of £30,000 - £38,000 Lucrative … the delivery of high-quality services Meet and exceed sales targets and performance KPIs Provide excellent customer service and support to ensure clientretention Essential Experience: Previous experience in the IT, SaaS, or tech industries is a must Proven track record in sales, business development, or account More ❯
of contact for day-to-day client needs, ensuring timely responses and solutions. Build and nurture strong, trust-based relationships with enterprise customers. Monitor customer health and satisfaction, identifying risks and opportunities for expansion. Track customer feedback, goals, and milestones, providing regular updates to internal stakeholders. Collaborate across … departments to deliver exceptional customer outcomes. Raise and escalate potential risks, ensuring swift resolution and customer retention. Continuously identify ways to add value and improve the customer experience. Why Join Us? Work with some of the biggest names in tech to address critical Trust & Safety challenges. Be … team that values integrity and innovation. Enjoy opportunities for growth and professional development in a cutting-edge field. Requirements Experience: 3+ years in a customer-facing role, ideally in Trust & Safety or a related industry. Intelligence/investigations experience is a plus. People Skills: Exceptional interpersonal and communication skills More ❯
leading organisation. This will be for 3 months and is a hybrid role. What you will be doing: Supporting the CRM strategy to improve customer loyalty and retention Working with the CRM Manager to plan and execute email and SMS marketing campaigns including the set-up, scheduling More ❯
and technical verticals. Relationships are mainly client focused. This role interacts with technology leaders, suppliers, clients, internal sales teams and management. Responsibilities/Tasks Customer liaison to project requirements, scope and integration with existing systems Development, configuration, integration, testing, optimization, implementation and debug of bespoke customer solutions Testing … troubleshoot deployments Documentation of solutions to ensure support teams and other consultants can participate in support and onward development Working both remotely and on customer sites where … appropriate to perform tasks Train colleagues and/or customers on allocated technologies. Improved communication and collaboration between clients and business. Improved 360-clientretention and service delivery. Ability to delivery projects with chosen technologies. Any other tasks as directed Knowledge, Experience & Skills Microsoft Azure Admin Microsoft More ❯
Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% clientretention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights More ❯
Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% clientretention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights More ❯
Academic background showcasing intelligence, diligence, and commitment. Client-Facing Experience: Prior experience as a PA/Family Assistant or experience in hospitality, retail, or customer service roles with direct public or consumer interaction. Growth Mindset: Thrives on learning and self-improvement, with an ambition to grow within an AI … independently, prioritise tasks, and manage time efficiently across multiple clients. Commercial Insight: An understanding of the professional impact of delivering excellent service, enhancing clientretention, and growing BlckBxs reputation. Lifestyle-Driven Professionalism: Excited to blend lifestyle support within a professional environment, providing high-quality support in a corporate More ❯
Academic background showcasing intelligence, diligence, and commitment. Client-Facing Experience: Prior experience as a PA/Family Assistant or experience in hospitality, retail, or customer service roles with direct public or consumer interaction. Growth Mindset: Thrives on learning and self-improvement, with an ambition to grow within an AI … independently, prioritise tasks, and manage time efficiently across multiple clients. Commercial Insight: An understanding of the professional impact of delivering excellent service, enhancing clientretention, and growing BlckBxs reputation. Lifestyle-Driven Professionalism: Excited to blend lifestyle support within a professional environment, providing high-quality support in a corporate More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
BlckBx
Academic background showcasing intelligence, diligence, and commitment. Client-Facing Experience: Prior experience as a PA/Family Assistant or experience in hospitality, retail, or customer service roles with direct public or consumer interaction. Growth Mindset: Thrives on learning and self-improvement, with an ambition to grow within an AI … independently, prioritise tasks, and manage time efficiently across multiple clients. Commercial Insight: An understanding of the professional impact of delivering excellent service, enhancing clientretention, and growing BlckBxs reputation. Lifestyle-Driven Professionalism: Excited to blend lifestyle support within a professional environment, providing high-quality support in a corporate More ❯
focus on air sea and freight services and customs. The role aims to enhance the company's market share in multimodal logistics while ensuring customer satisfaction and long-term partnerships. Responsibilities:- Identify and pursue new business opportunities in air, sea, customs and road freight logistics. Develop and execute strategic … sales plans to achieve growth targets. Build and maintain strong relationships with clients, ensuring customer satisfaction and retention. Collaborate with internal teams to deliver seamless and efficient logistics solutions. Conduct market research to identify trends and competitive insights. Prepare and deliver persuasive sales presentations and proposals tailored to clientMore ❯
Cannock, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
HubSpot CRM Manager Location: Hybrid (Staffordshire HQ 2days a week) Salary: £55,000 - £60,000pd DOE + up to £10,000 bonus Are you a HubSpot expert ready to make waves in the world of CRM? This is your chance More ❯
Business Development Manager POS, Large Format & Digital Print Location: London & Surrounding (Hybrid, 1 2 days/week at HQ) Salary: Crica £45K DOE Commission A leading independent print and display solutions provider is looking for driven a Business Development Manager More ❯
for managing delivery of product features to our Product department, and externally you will project manage a variety of projects to a potentially diverse customer base. Part of your role will be to work with other members of the leadership team to help improve the sophistication and maturity of … to lead and focus a high-performing team is important. Key Responsibilities Project managing delivery of roadmap items to our Product team. Project managing customer projects, ensuring successful delivery and customer retention. Understanding the nature of each project and putting in place appropriate structure and clear objectives and … software development environment. Demonstrate an understanding of project management theory, including waterfall and agile methodologies. Experience delivering projects within a defined SDLC. Excellent leadership, customer relations and communication skills. Ability to work well with business stakeholders and internal customers (experience managing external customers preferred, as flexibility may be needed More ❯
Develop a trusted advisor relationship with key accounts, client stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Forecast and track key account metrics. Update More ❯
of large enterprise accounts Partner with C-Level executives to develop and implement effective, enterprise-wide strategies Identify and develop new business opportunities Guide customer satisfaction, account retention, renewal and growth Own forecasting and account planning on a monthly/quarterly/annual basis Travel to More ❯
Egham, Surrey, United Kingdom Hybrid / WFH Options
Gartner
of large enterprise accounts Partner with C-Level executives to develop and implement effective, enterprise-wide strategies Identify and develop new business opportunities Guide customer satisfaction, account retention, renewal and growth Own forecasting and account planning on a monthly/quarterly/annual basis Travel to More ❯
strong, long-term relationships with senior client stakeholders, acting as a trusted advisor and go-to strategic partner across the wider business. Drive ClientRetention & Growth - Collaborate with Client Experience and performance teams to help maintain 90%+ clientretention, while identifying new service opportunities to … Risks - Identify potential threats to account health or agency services and work with the Director of Growth and performance teams to develop clear retention strategies. Champion Cross-Channel Collaboration - Ensure seamless collaboration across all teams and channels, aligning delivery with client goals and ensuring our services are fully More ❯
across the South of England as well as an overseas presence, who take pride in their training and development opportunities and their stellar clientretention rate. To support their growth plans, they have recently moved to a brand new office in Barnet. What we're looking for: A … IT Engineer role, you will assist in developing the technical knowledge on the support team with a real passion for IT and providing outstanding customer service. The role will act as the final escalation role point for the 1st & 2nd Line Support team, exposing yourself to a number of … cloud-based projects and a real chance to boost your career in the right direction with more project exposure. Occasional visits to customer sites will be required. With this opportunity, you will achieve: Starting salary ranging from £40,000-£55,000 per annum Discretionary bonus 31 days annual leave More ❯
doing: Develop and maintain strong client relationships with existing maintenance accounts, ensuring service satisfaction while cross-selling additional offerings to increase revenue and clientretention Drive new business opportunities across targeted sectors such as Facilities Management (FM), Housing, and end-user markets through direct sales activity and strategic … relevant to FM service providers Understanding of fire door inspection and compartmentation principles, with the ability to identify compliance needs and remedial opportunities within customer premises Track record of achieving or exceeding revenue targets, ideally with experience managing a sales pipeline exceeding £200k annually Do you see yourself reflected More ❯
doing: Develop and maintain strong client relationships with existing maintenance accounts, ensuring service satisfaction while cross-selling additional offerings to increase revenue and clientretention Drive new business opportunities across targeted sectors such as Facilities Management (FM), Housing, and end-user markets through direct sales activity and strategic … relevant to FM service providers Understanding of fire door inspection and compartmentation principles, with the ability to identify compliance needs and remedial opportunities within customer premises Track record of achieving or exceeding revenue targets, ideally with experience managing a sales pipeline exceeding £200k annually Do you see yourself reflected More ❯
doing: Develop and maintain strong client relationships with existing maintenance accounts, ensuring service satisfaction while cross-selling additional offerings to increase revenue and clientretention Drive new business opportunities across targeted sectors such as Facilities Management (FM), Housing, and end-user markets through direct sales activity and strategic … relevant to FM service providers Understanding of fire door inspection and compartmentation principles, with the ability to identify compliance needs and remedial opportunities within customer premises Track record of achieving or exceeding revenue targets, ideally with experience managing a sales pipeline exceeding £200k annually Do you see yourself reflected More ❯
Wellington, Shropshire, United Kingdom Hybrid / WFH Options
Compliance Group
doing: Develop and maintain strong client relationships with existing maintenance accounts, ensuring service satisfaction while cross-selling additional offerings to increase revenue and clientretention Drive new business opportunities across targeted sectors such as Facilities Management (FM), Housing, and end-user markets through direct sales activity and strategic … relevant to FM service providers Understanding of fire door inspection and compartmentation principles, with the ability to identify compliance needs and remedial opportunities within customer premises Track record of achieving or exceeding revenue targets, ideally with experience managing a sales pipeline exceeding £200k annually Do you see yourself reflected More ❯
Bank Chambers, 6 Borough High Street, London, England
NETGEM LTD
the latest, freshest, and most relevant content, with a focus on revenue generation and B2B opportunities. Measure content usage and marketing campaigns, reporting on customer engagement and content revenue key metrics. Occasionally onboard content partners, coordinating the release of new apps/channels with our Product & Quality Assurance teams … online/social marketing campaigns. Work closely with the Netgem marketing, operation, and commercial teams to develop initiatives designed to increase content engagement and customer retention. Design and Run Marketing campaigns with our B2B clients. Report on marketing campaign key metrics. Towards our end-users Oversee content updates within More ❯
and friends, through managing business relationships to pursuing their passions. We are seeking a highly skilled Director of Product Management with extensive experience in customer-facing mobile app payments. You will be responsible for driving the vision, strategy, and execution of our Viber Pay product. The ideal candidate will … using insights to inform product direction and feature development. Define, measure, and optimize key product KPIs such as transaction success rates, user satisfaction, and customer retention. Partner with legal, compliance, and risk teams to ensure that the product adheres to local regulations and security standards in all target markets. … career growth within the organization. Requirements 7+ years of experience in a Director of Product Management role, preferably in payments, e-wallets, or similar customer-facing mobile app products. Strong understanding of the payments ecosystem, including transaction processes, payment gateways, and security protocols. Experience leading product teams through full More ❯