management. You will oversee the shift operations, providing leadership and direction to an IT team of 24x7 Support Engineers. Looking for someone with strong ITIL, incident escalation and management, serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution more »
and customer oriented. Able to show you take ownership and see things through.Solid, demonstrable experience of First Call resolution experience and experience within a ITIL environment also desirable.Technically, you will have experience supporting Windows and O365. If you’ve supported mac Users or Adobe Creative Cloud also, that will be more »
customer oriented. Able to show you take ownership and see things through. Solid, demonstrable experience of First Call resolution experience and experience within a ITIL environment also desirable. Technically, you will have experience supporting Windows and O365. If you’ve supported mac Users or Adobe Creative Cloud also, that will more »
Office 365 support experience Microsoft Exchange configuration and support experience Active Directory configuration and administration VMware support experience Citrix support experience Strong networking skills ITIL knowledge more »
NHS South Central and West Commissioning Support Unit
peripheral hardware, Windows Desktop operating system, PC Desktop operating systems and Office Applications, Patient Administration system, Email, Web Browser Applications, Service Desk systems Desirable ITIL Foundation Certificate Knowledge of Primary Care and Clinical Commissioning environment Skills & Capabilities Essential Ability to work independently and on own initiative, with periodic supervision, but more »
effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email, SharePoint, OneDrive and Teams Directory Management 10, 11 Operating System Support more »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. -Relevant IT Degree or commercial experience in a similar role. -Understanding of release more »
North London, London, United Kingdom Hybrid / WFH Options
IO Associates
tenancy. Strong project management skills, including experience with methodologies like Prince 2. Excellent communication and organisational skills. Familiarity with IT industry standards such as ITIL, ISO, and Prince 2. My client is offering a competitive salary of up to £68,000 for this position, alongside an excellent benefits package. This more »
South East London, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
enterprise-level Azure tenancy.Strong project management skills, including experience with methodologies like Prince 2.Excellent communication and organisational skills.Familiarity with IT industry standards such as ITIL, ISO, and Prince 2.My client is offering a competitive salary of up to £68,000 for this position, alongside an excellent benefits package. This includes more »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Postman-Support of our Amazon Web Services (infrastructure) platform-Problem-solving skills-Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc.Desirable skills for role:-ITIL Foundation Certified (Desirable)-Knowledge of data security, access controls and user security.-Relevant IT Degree or commercial experience in a similar role.-Understanding of release more »
London, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
tenancy. Strong project management skills, including experience with methodologies like Prince 2. Excellent communication and organisational skills. Familiarity with IT industry standards such as ITIL, ISO, and Prince 2. My client is offering a competitive salary of up to £68,000 for this position, alongside an excellent benefits package. This more »
Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Bauhaus
of degree-level education or equivalent and a clean driving license. PMP/Prince2/Agile qualifications and experience preferred, along with knowledge of ITIL service management principles and Microsoft Projects. This job requires creating and executing project work plans, fostering communication, and ensuring project standards are enforced while minimising more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
you most be eligible for it to be considered for the role. Skills We Are On The Look Out For O365 Windows Server VMware ITIL Active Directory Azure Benefits Healthcare package Life Works Gym Allowance Cycle to Work Long-Term Sickness Insurance Employee Assistance Programme Discretionary Bonus Interviews commence immediately more »
with the whole business' objectives. Hybrid - 3 days a week on site non negotiatable Permanent Manage service performance against SLAs and underpinning KPIs. Building ITIL Management Reporting Surface key risks and issues early, building effective mitigation and stakeholder management. Manage major incidents effectively internally and with customers, including clear communication more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification MCSA/MCSE qualifications (desirable) ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »
of data management and governance standards, such as DAMA-DMBOK, CMMI and DCAM is an asset. Industry-recognized designations/certifications, including PMP, TOGAF, ITIL, Cloud (e.g. Azure, AWS). Architectural/feature knowledge of one or more data and AI platforms (e.g. Google Cloud Platform; Amazon Web Services; Microsoft more »
Oldham, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Guinness Partnership
customer service skills and be able to demonstrate the below essential experience: Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Up-to-date knowledge of scripting, coding, and application software Proven experience of supporting; PaaS and SaaS solutions include MS Azureintegrations. Awareness of more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. more »
Middlesbrough, England, United Kingdom Hybrid / WFH Options
GB Bank
Demonstrable knowledge of adhering to industry regulations PS21/3, PS6/21, and international standards such as ISO22301. Good knowledge and application of ITIL Incident and Problem management practices. Proven experience with running Major Incident Management and Crisis Management. Proven record in the development of business continuity deliverables e.g. more »
Alton, England, United Kingdom Hybrid / WFH Options
In-Space Missions Limited
with numbers. Experience in or knowledge of some of the following areas would be advantageous but is not essential as training will be provided: ITIL v3 or v4; Scripting, programming, or markup languages (eg: Python, HTML, RegEx, JSON, SQL); Microsoft Visio; Business Process Modelling Notation; Atlassian software including Jira Software more »
Harrow, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
tenancy. Strong project management skills, including experience with methodologies like Prince 2. Excellent communication and organisational skills. Familiarity with IT industry standards such as ITIL, ISO, and Prince 2. My client is offering a competitive salary of up to £68,000 for this position, alongside an excellent benefits package. This more »
in other industries. - Able to demonstrate an ability to meet challenges head on and adapt. - Experience of writing and implementing policies and procedures. - Relevant ITIL qualifications - Ability to identify and progress improvement opportunities. - Excellent analytical skills - Ability to learn new bespoke systems and applications not worked with in previous roles. more »
Experience working in a busy MSP environment Experience in configuring and supporting network devices such as Firewalls and Switches Good understanding of principles of ITIL Framework In return, you will join a fun, dynamic team who work collaboratively and support each other. They want to work with outgoing people so more »
Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification more »
a similar 1st line support role is preferred but not essential.- Strong communication and interpersonal skills with a customer-centric approach.- Basic understanding of ITIL principles and IT service management.- Proficiency in Microsoft Office applications and familiarity with Windows operating systems.- Ability to multitask and prioritize workload effectively in a more »