and network troubleshooting Familiarity with endpoint management, printing issues, and mobile device support Experience managing third-party vendors and technical installations Preferred: Exposure to ITIL practices and enterprise security processes Strong analytical and creative problem-solving skills Experience with remote and on-call support setups Bachelor's degree or equivalent More ❯
and network troubleshooting Familiarity with endpoint management, printing issues, and mobile device support Experience managing third-party vendors and technical installations Preferred: Exposure to ITIL practices and enterprise security processes Strong analytical and creative problem-solving skills Experience with remote and on-call support setups Bachelor's degree or equivalent More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
support * Excellent communicator - clear, concise, and customer-first * Self-starter with a keen eye for detail and a methodical approach ?? Desirable Extras * Microsoft certifications & ITIL Foundation * Familiarity with Azure, VMware, Hyper-V * Understanding of DHCP, DNS, Active Directory, GPO * Awareness of SQL, WSUS, CRM, and other Microsoft business technologies ?? Bonus More ❯
leadership and team management skills. Strong problem-solving and decision-making abilities. Exceptional communication and interpersonal skills. Certifications: Relevant certifications (e.g., PMP, Scrum Master, ITIL) are a plus. Why Join Us: Impact: Play a pivotal role in driving the bank's digital transformation and innovation in private banking. Growth: Opportunity More ❯
a degree of professionalism and adaptability. Solution orientated. Strong leadership & mentoring skills. Team player and team builder. Certification in Prince II, PMP, Agile and ITIL V4 is highly preferred. Demonstrated thought leadership. More ❯
a degree of professionalism and adaptability. Solution orientated. Strong leadership & mentoring skills. Team player and team builder. Certification in Prince II, PMP, Agile and ITIL V4 is highly preferred. Demonstrated thought leadership. More ❯
leadership and team management skills. Strong problem-solving and decision-making abilities. Exceptional communication and interpersonal skills. Certifications: Relevant certifications (e.g., PMP, Scrum Master, ITIL) are a plus. Why Join Us: Impact: Play a pivotal role in driving the bank's digital transformation and innovation in private banking. Growth: Opportunity More ❯
and closing support calls to ensure quick valid response and resolution, and prevent non-compliance to Service Level Agreements (SLA's) in line with ITIL defined processes Visiting Customer sites, for regular visits, ad-hoc requests, proactive visits, desk-side support or projects, as required. Deliver outstanding customer service, perception More ❯
/analyst background. Ability to document triage procedures and best practices to enhance support efficiency. Desirable Proficiency in using ITSM tools such as ServiceNow. ITIL (v3/v4) qualified. More ❯
/analyst background. Ability to document triage procedures and best practices to enhance support efficiency. Desirable Proficiency in using ITSM tools such as ServiceNow. ITIL (v3/v4) qualified. More ❯
Collaborate with teams across IT to resolve technical issues efficiently. Assist with system maintenance, script troubleshooting, and data integrity. Key Skills & Experience: Understanding of ITIL, Active Directory, and JIRA. SQL experience Basic knowledge of network troubleshooting, Windows, and Linux OS. Proficient in Microsoft Office 365. Strong problem-solving and communication More ❯
Collaborate with teams across IT to resolve technical issues efficiently. Assist with system maintenance, script troubleshooting, and data integrity. Key Skills & Experience: Understanding of ITIL, Active Directory, and JIRA. SQL experience Basic knowledge of network troubleshooting, Windows, and Linux OS. Proficient in Microsoft Office 365. Strong problem-solving and communication More ❯
deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND-LET More ❯
deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND-LET More ❯
dynamically. A full UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP or MCSE certifications ITIL V4 Foundation Degree in Computer Science or equivalent experience Why Join This NHS Trust? This is a fantastic opportunity to work within one of the More ❯
Good problem-solving skills 3+ years of experience in computer networks and systems maintenance. Excellent customer service skills Ideal Qualifications: CompTIA A+/N ITIL Apply today and you could enjoy: Salary: £30,000 + depending on experience Full time position – 37.5 hours p/week Paid for Ongoing Training More ❯
Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯
Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯
Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯
Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯
or multiple MCPs would be highly advantageous. Alternatively, you may be actively working towards an entry level IT certification like CompTia A+, MSDST or ITIL Foundation. Experience required: 2+ years of hands-on related IT support experience in a professional services environment. Active Directory user configuration experience. Technical understanding of More ❯
MS-101. Background of working in a Managed Service Provider (MSP) or B2B environment, ideally supporting various clients. Experience of working within the ITIL framework. Hands-on experience of working with Office 365 and ideally E3, E5, EMS/Azure, IaaS. Good troubleshooting experience of Microsoft Desktop Operating System. Excellent More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Owen Mumford Ltd
support experience or equivalent. Previous experience of ticket logging systems and remote support tools. Knowledge of Microsoft 365. An understanding of the principles of ITIL & Cyber Essentials. What will we give you? You will be joining a successful, privately owned industry leader who are constantly innovating and looking to improve More ❯
kintore, north east scotland, United Kingdom Hybrid / WFH Options
NES Fircroft
script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision More ❯
high-priority tasks. Experience in stakeholder communication, data modeling, and reporting (including KPIs). Background in demand management, visibility promotion, and decision-making support. ITIL-focused with relationship management understanding. Familiarity with processes/systems like IT Asset Management, Lifecycle Management, Change Portfolio, Security. Experience with BMC Remedy, project management More ❯