901 to 925 of 948 ITIL Jobs in England

and enhance Veeam Backup & Replication platforms for data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. - Manage incidents, service requests, and change controls via standard ITIL-based processes. - Lead and participate in root cause analysis for infrastructure-related incidents and issues. - Maintain and update detailed technical documentation and configuration records. - Act as a senior point of … both virtually and in person. - VMware certifications (VCP-DCV, VCP-NV) Veeam Certified Engineer - Experience with SRM, vRealize/Aria, or cloud-native backup integrations Experience with Omnissa Horizon - ITIL Foundation or experience working in ITIL-governed environments - Experience working with hybrid and multi-cloud environments (AWS, Azure) Experience working with Jira Service Desk and Confluence products Required Skills & Experience More ❯

and enhance Veeam Backup & Replication platforms for data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. - Manage incidents, service requests, and change controls via standard ITIL-based processes. - Lead and participate in root cause analysis for infrastructure-related incidents and issues. - Maintain and update detailed technical documentation and configuration records. - Act as a senior point of … person. Desirable (but not essential) - VMware certifications (VCP-DCV, VCP-NV) Veeam Certified Engineer - Experience with SRM, vRealize/Aria, or cloud-native backup integrations Experience with Omnissa Horizon - ITIL Foundation or experience working in ITIL-governed environments - Experience working with hybrid and multi-cloud environments (AWS, Azure) Experience working with Jira Service Desk and Confluence products Work Environment Remote More ❯

services (Exchange Online, Teams, SharePoint). * Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution. * Own IT Disaster Recovery coordination, readiness, and documentation. * Champion ITIL-based practices (incident, change, configuration) to improve service reliability. * Manage outsourced infrastructure partners to ensure SLA adherence and service improvements. * Ensure platforms comply with security, audit, and operational standards. * Collaborate … Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration. * Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security. * Skilled in vendor management, team development, and ITIL practices. * Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to More ❯

services (Exchange Online, Teams, SharePoint).* Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution.* Own IT Disaster Recovery coordination, readiness, and documentation.* Champion ITIL-based practices (incident, change, configuration) to improve service reliability.* Manage outsourced infrastructure partners to ensure SLA adherence and service improvements.* Ensure platforms comply with security, audit, and operational standards.* Collaborate … Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration.* Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security.* Skilled in vendor management, team development, and ITIL practices.* Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to More ❯

high volume of applications, so we recommend applying early. Interviews are anticipated to be held on the 27th and 28th August 2025 - subject to confirmation. Person Specification Qualifications Essential ITIL Foundation qualification Demonstrates commitment to own continued professional development Possession of a valid driving licence, allowing you to drive in the UK Experience Essential Knowledge and experience of service design … business facing IT role Experience of managing release of new software versions and changes to IT services Knowledge of IT best practice as stipulated by the IT Infrastructure Library (ITIL). Understanding of relevant UK legislation e.g. General Data Protection Regulations, Freedom of information, and Computer Misuse Act Experience of presenting complex and contentious information to a large technical and More ❯

related tech such as Terraform or CloudFormation - Enhanced experience of AWS cloud technologies, e.g., ECS, EC2, VPC, Lambda, CFS. Ideally AWS certified. - Observability Systems, e.g., New Relic, CloudWatch, SquadCast - ITIL Qualified or awareness of the framework. Bonus Qualifications: -Experience with Linux system administration and troubleshooting. -Basic knowledge of AWS cloud technologies such as EC2, S3, RDS, and ECS. -Exposure to … databases such as MySQL, MariaDB, or Cassandra. -Understanding of monitoring tools (New Relic, CloudWatch, Nagios). -Awareness of ITIL frameworks and structured service operations. -NISC2 or similar security qualifications or knowledge Why should you join us? Brand new collaborative, open-concept office for those days when you want to work collaboratively in person! We're located in the Waterloo tech More ❯

communications or informatics; or equivalent experience. Network Administration Qualification (e.g. Extreme, Check Point, Cisco) or similar. Desirable Professional Membership (e.g. BCS) Additional Professional Qualification (e.g. Citrix, Microsoft, VMware etc) ITIL Foundation Experience & Knowledge Essential Local Area Networks Wide Area Networks Wireless networks Switching and Routing Firewalls Network Access Control VPN VoIP DHCP/DNS/RADIUS Solid understanding of the … policies and GDPR. Experience with Microsoft server operating system network technologies. Experience with Microsoft client operating system networking technologies. Experience working within an ICT environment that operates under the ITIL Service Management framework. Skills & Abilities Essential Must be able to independently analyse highly complex faults across wired and wireless networks, and determine the best course of action to remedy problems. More ❯

seeking out new technologies to enhance our capabilities. Required Experience: Minimum of 2 years of experience in a similar role, with a strong understanding of Service Desk operations and ITIL-aligned processes. Solid experience in troubleshooting and supporting various IT systems and environments. Preferred Experience: Microsoft Azure: Proficiency in managing and supporting Azure environments. System Center Operation Manager: Experience with … 365. SAN Technologies: Experience with NetApp, HP 3PAR, Dell PowerStore, and Metro Node. Server Technologies: Familiarity with HP Synergy, Dell PowerEdge. Automation Technologies: Skills in PowerShell, HashiCorp Terraform, Ansible. ITIL Foundation: Certification preferred. Salary & Benefits: Up to £50,000 per annum (depending on experience and certifications) Annual Bonus: 10% On-Target Bonus (paid annually around June) Life Assurance: 10x Salary More ❯

Location : London, Hybrid Salary : Competitive + Benefits Role type: Permanent Hours : 35 hours Main Purpose: Effective management of IT Risks, and their associated Controls, is a key aspect of the maturing IT organisation but something that can be hard to More ❯

of the following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow Knowledge of multiple ServiceNow applications across the platform - ITSM and more Understanding of Service Management best practice - ITIL Adept and providing and delivering feedback Delivering work using agile methodologies Able to take responsibility for own learning and demonstrate examples where this has been done ServiceNow CSA certification would … and adapting to new requirements as required Assisting with system testing and UAT Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow best practice, Industry trends and use of ServiceNow Keeping abreast of industry trends in Service Management and developments in the ServiceNow portfolio Sharing of best practices and More ❯

DV Cleared Security Assurance Co-ordinator - London 5 days a week onsite - market rates inside IR35 -until 27.03.2027 Top 2 Evaluation Criteria 1. Active DV Clearance and a sole UK National 2. Strong background in information security, compliance, or assurance. More ❯

Senior M365 Administrator Job Type: Permanent, Full-time (37.5 hours per week) Salary: £61,000 - £62,500 Location: Farringdon, London - You may be required to attend weekly team meetings at the Twickenham office. This is a hybrid working role, requiring More ❯

Senior M365 Administrator Job Type: Permanent, Full-time (37.5 hours per week) Salary: £61,000 - £62,500 Location: Farringdon, London - You may be required to attend weekly team meetings at the Twickenham office. This is a hybrid working role, requiring More ❯

Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible for consistently More ❯

delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable What you'll bring: Proven leadership across IT and operations, ideally within a regulated environment (financial services or similar). A track … delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. This isn’t just about keeping the lights on. It’s about modernising and reimagining how a trusted mutual delivers value to More ❯

Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management with practical More ❯

Umbrella Engagement - 6 Months Initial - Must have Outstanding Communication Skills and hold an ITIL Accreditation within either Problem or Major Incident Management Looking for someone with either and indepth knowledge of Problem Management or someone with an indepth knowledge of Major Incident Management. The successful candidates must be used to working within a Team of Service Management Consultants in a More ❯

background or large multinational experience . Experienced in audit (external and internal) and familiar with Internal Audit standards. Technology Risk/Technology Audit/Technology Controls Certifications: CISA, ITIL, COBIT (CISSP, CISM, CRISC, Prince2 ISO27001 desirable) Able to make a high impact on management, to manage stakeholders and to communicate clearly. Display a passion for working in teams and help … drive personal development. IT process knowledge e.g. as defined in standards like ITIL, Cobit, ISO, or British Standards Possess IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack, Cloud technologies and SAP. Well-versed in assessing business and technology risks and controls, be able to articulate the risks, and recommend business-focused solutions. Able More ❯

background or large multinational experience . Experienced in audit (external and internal) and familiar with Internal Audit standards. Technology Risk/Technology Audit/Technology Controls Certifications: CISA, ITIL, COBIT (CISSP, CISM, CRISC, Prince2 ISO27001 desirable) Able to make a high impact on management, to manage stakeholders and to communicate clearly. Display a passion for working in teams and help … drive personal development. IT process knowledge e.g. as defined in standards like ITIL, Cobit, ISO, or British Standards Possess IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack, Cloud technologies and SAP. Well-versed in assessing business and technology risks and controls, be able to articulate the risks, and recommend business-focused solutions. Able More ❯

skills and have worked across Medium/Large Sized Fast Paced Organisations in a Service Manager type role - not as a Service Manager delivering Services as a third party. ITIL Accredited - Delivering Services into Business Units Initial 6 month engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we More ❯

Country: United Kingdom Location: London Sector: Project Manager Daily Rate: EUR 340 per day Job Type: Contract Technologies: ISO 20000 ITIL V3 Prince 2 transition management onshore/offshore COTS implementation JIRA Atlassian document and content management systems Agile/Scrum OOP Java Software development methodologies Communication Project Manager - London - 340 euros per day Posted Wednesday, 30 August 2017 Endeavour … Project Manager, to join a large European organisation based in London, initially till the end of year, with strong possibility of extension. The ideal candidate will be ISO or ITIL certified and have industry experience in the pharmaceutical and public sectors. ISO 20000 and/or ITIL V3 certification is desirable. Certification in Project Management is mandatory (i.e. PRINCE2 (practitioner … offshore teams Experience dealing with multiple stakeholders and senior Project managers. Schedule, plan and organize IT resources to ensure effective and successful completion of releases & changes. Knowledgeable in the ITIL v3 Transition lifecycle. Raise Change requests & releases and validate quality for approval by changes authorities. Experience in use of Jira SDLC and Service desk will be considered an advantage Working More ❯

background or large multinational experience . Experienced in audit (external and internal) and familiar with Internal Audit standards. Technology Risk/Technology Audit/Technology Controls Certifications: CISA, ITIL, COBIT (CISSP, CISM, CRISC, Prince2 ISO27001 desirable) Able to make a high impact on management, to manage stakeholders and to communicate clearly. Display a passion for working in teams and help … drive personal development. IT process knowledge e.g. as defined in standards like ITIL, Cobit, ISO, or British Standards Possess IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack, Cloud technologies and SAP. Well-versed in assessing business and technology risks and controls, be able to articulate the risks, and recommend business-focused solutions. Able More ❯

and oversight for all UK network services outsourced to a network Service Provider (NSP – currently British Telecom). This role demands a strong technical background, coupled with a holistic ITIL Service based mentality and experience managing Service Providers. The role demands the ability to balance operational stability against the responsiveness to business requirements. Responsibilities Manage workloads, which will involve setting … network architecture and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP/S) Working knowledge and understanding of Cisco ACI infrastructure IPSEC VPN troubleshooting Proven Service Management (ITIL) experience, specifically incident, problem and change management Excellent written and verbal communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts Willingness to learn … Access Points Cisco Wireless LAN Controller Cisco DNA Centre Network Security : Forescout F5 load balancer Arbor DDOS Perimeter Security : Palo Alto Firewall Checkpoint Firewall Technical Certifications (Good to have) ITIL v3 or v4 Foundation Palo Alo or Check Point Firewall Certification PCSA, CCSA CCNP certification CCNA wireless certification IR35 As a means of managing tax, commercial and reputational risks, Deloitte More ❯

and oversight for all UK network services outsourced to a network Service Provider (NSP – currently British Telecom). This role demands a strong technical background, coupled with a holistic ITIL Service based mentality and experience managing Service Providers. The role demands the ability to balance operational stability against the responsiveness to business requirements. Responsibilities Manage workloads, which will involve setting … network architecture and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP/S) Working knowledge and understanding of Cisco ACI infrastructure IPSEC VPN troubleshooting Proven Service Management (ITIL) experience, specifically incident, problem and change management Excellent written and verbal communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts Willingness to learn … Access Points Cisco Wireless LAN Controller Cisco DNA Centre Network Security : Forescout F5 load balancer Arbor DDOS Perimeter Security : Palo Alto Firewall Checkpoint Firewall Technical Certifications (Good to have) ITIL v3 or v4 Foundation Palo Alo or Check Point Firewall Certification PCSA, CCSA CCNP certification CCNA wireless certification IR35 As a means of managing tax, commercial and reputational risks, Deloitte More ❯

firewalls, load balancers, SD-WAN, and cloud infrastructure Lead technical troubleshooting calls and coordinate resolution efforts Quickly understand the end-to-end network and application architecture Work within an ITIL-aligned service management environment Essential Skills & Experience: Minimum 10-12 years of hands-on experience in Networking CCNP certified with strong L3 expertise; CCIE (R&S or DC) highly preferred … and DNS/DHCP services Knowledge of HPOV NNMi and Catalyst Center Infrastructure Skilled in troubleshooting complex application and architecture issues Excellent communication skills, especially in high-pressure scenarios ITIL v3 or v4 certification preferred Desired Skills/Qualifications : Technically mature, with a solid understanding of all key network domains, including routing, switching, wireless, DNS, firewalls, load balancers, SD-WAN More ❯