251 to 275 of 390 SLA Jobs in England

procedures/processes. Rail Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

high levels of customer satisfaction. You'll also collaborate with a team of technicians, sharing knowledge and supporting service excellence across the region. Key Responsibilities Provide technical support within SLA timeframes Diagnose and resolve faults effectively Perform routine maintenance, updates, and modifications Assist with installations and solution rollouts Maintain full understanding of SLAs and ensure compliance Conduct basic fault finding More ❯

looking for a new challenge or working as a Field Service engineer in another sector seeking a new challenge ? What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they More ❯

Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk Admins, you will coordinate and support engineers and liaise directly with customers, working to SLA requirements 37.5 hours per week (working times alter each week: week 1 (08:00-16:00) and week 2 (9:00-17:00) Hybrid working available once passed probation Initial More ❯

Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk Admins, you will coordinate and support engineers and liaise directly with customers, working to SLA requirements 37.5 hours per week (working times alter each week: week 1 (08:00-16:00) and week 2 (9:00-17:00) Hybrid working available once passed probation Initial More ❯

and tracking. Key responsibilities Process all global new joiners and leavers requests and be the main point of contact for all queries, ensuring all requests are inline with current SLA's and liaising with office on stock movements Track and monitor license usage, ensuring maximum reasonable asset utilisation Removal of unused licences by identifying and deactivating redundant software from users More ❯

holiday entitlement to reward company service. Company Pension Scheme (applicable after completing probationary period). Life Insurance. Free on-site parking. Key Areas of responsibility: Attain/Exceed Service Level Agreement targets/KPI's Implement, drive operational process improvement seeking/providing solutions to issues Plan resource requirements effectively for short term and long-term periods Manage any increase More ❯

of all assets installed. This role is responsible for trouble shooting, assembly and day to day scheduling of maintenance tasks. It is also critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What you’ll do Drive adherence to company safety policies, operational efficiency, and core values. More ❯

infrastructure services are stable, secure, and aligned with our customer’s strategic goals. Build strong relationships with our customer’s IT leadership team, becoming their trusted technical advisor. Oversee SLA/OLA performance, ensuring all KPIs and contractual obligations are met. Support and mentor team members, fostering technical excellence, collaboration, and career growth. Ensure compliance with policies, regulatory requirements, and More ❯

infrastructure services are stable, secure, and aligned with our customer’s strategic goals. Build strong relationships with our customer’s IT leadership team, becoming their trusted technical advisor. Oversee SLA/OLA performance, ensuring all KPIs and contractual obligations are met. Support and mentor team members, fostering technical excellence, collaboration, and career growth. Ensure compliance with policies, regulatory requirements, and More ❯

Overseeing payroll and compliance, ensuring all contractors are supported effectively. Conducting contractor reviews to ensure satisfaction and address any concerns. Delivering timely and accurate reporting on account performance. Ensuring SLA management and delivering on agreed service levels. Building strong, trusted relationships with key stakeholders at all levels. Driving account development by identifying opportunities for growth and service improvement. Acting as More ❯

Baltic Apprenticeships. A Typical Day in the Job: Provide customer support via phone and face-to-face interactions. Manage daily tickets through Mojo, ensuring updates and resolutions meet business SLA timeframes. Work at our workbenches to fix PC components, and install and configure hardware and software. Assist with customer networking, including servers, firewalls, and switches. Reset passwords, manage user details More ❯

more technical areas particularly Oracle DB & MySQL Server. You will be expected to provide effective technical support of the technology within Enterprise Cloud Services Infrastructure to meet customer KPI & SLA's. Use and promote CI methodology as a standard operating tool used by the team on a daily basis to identify areas of waste and drive improvements, delivering to the More ❯

Job Description As Chief Operating Officer, the responsibilities will include: Lead all operational functions including customer delivery, support, field operations, logistics, and network operations. Drive improvements in customer experience, SLA performance, and operational KPIs. Build scalable, standardised processes and implement 24/7 proactive support capabilities. Develop and mentor operational leaders, fostering a high-performance, customer-first culture. Oversee large More ❯

a market-leading consultancy, with direct impact on client outcomes and business growth. Career-defining projects: Complex, fast-paced programmes with substantial capex, critical MEP, and stringent performance/SLA requirements. Real progression & autonomy: Clear route to broader regional or sector leadership, backed by first-class digital tools and PMO support. What you’ll lead Full lifecycle leadership from strategy More ❯

a market-leading consultancy, with direct impact on client outcomes and business growth. Career-defining projects: Complex, fast-paced programmes with substantial capex, critical MEP, and stringent performance/SLA requirements. Real progression & autonomy: Clear route to broader regional or sector leadership, backed by first-class digital tools and PMO support. What you’ll lead Full lifecycle leadership from strategy More ❯

digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯

digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯

digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯

digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯

digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯

training as part of the Field Compliance Supervisor role (overnight stays may be required) Complete any necessary works out of hours or on weekends to meet KPI's/SLA's as part of the role and contract deliverables Who you are: You are a skilled Field Compliance Supervisor with experience overseeing Fibre/FTTP gangs in the highways networks More ❯

/new software Participate in design & code review sessions Create end user documentation & training plans Support users with issues and requests through our support system ensuring we hit agreed SLA's Experience needed Significant experience of supporting & leading components of a MS SharePoint platform and farms Significant experience of supporting & leading the design & build of power apps including power automate More ❯

/new software Participate in design & code review sessions Create end user documentation & training plans Support users with issues and requests through our support system ensuring we hit agreed SLA's Experience needed Significant experience of supporting & leading components of a MS SharePoint platform and farms Significant experience of supporting & leading the design & build of power apps including power automate More ❯

/new software Participate in design & code review sessions Create end user documentation & training plans Support users with issues and requests through our support system ensuring we hit agreed SLA's Experience needed Significant experience of supporting & leading components of a MS SharePoint platform and farms Significant experience of supporting & leading the design & build of power apps including power automate More ❯