276 to 300 of 400 SLA Jobs in England

managing networks including at least some of the following systems: Fortinet Fortigate Firewalls (FortiManager, FortiAnalyzer), Cisco Routers (29xx, 83xx,4xxx, IOS-XE), Cisco Switches (29xx, 93xx),Crypto, VPN, IP SLA, BGP,OSPF, IPSEC, VOIP QoS, etc. 3rd line support of all network issues Ability to absorb and quickly gain and retain knowledge of my clients bespoke products and satellite services More ❯

Plan and providing estimates for any new work that is requested by the client as well as ensuring all reported incidents are handled and responded to within the given SLA’s. The Mobile Team Manager will carry out regular audits of the users having access to Apple, Google and Microsoft Portals for building and deploying Mobile Apps as well as More ❯

Plan and providing estimates for any new work that is requested by the client as well as ensuring all reported incidents are handled and responded to within the given SLA's. The Mobile Team Manager will carry out regular audits of the users having access to Apple, Google and Microsoft Portals for building and deploying Mobile Apps as well as More ❯

value for money. Tender Management: Prepare and launch Stage 3 tender process with multiple contractors. Project Delivery: Oversee M&E major works in a live data centre environment, ensuring SLA availability and Tier 3 compliance. Stakeholder Engagement: Manage client relationships, internal teams, and external contractors to ensure alignment and successful delivery. Scope & Drawings: Review and define project scope, demarcation, and More ❯

to create transparency and consistency. Extract and analyze time-vs-output data to drive accountability and optimize resource allocation. Own postmortem processes, root cause follow-ups, and enforcement of SLA compliance across engineering, QA, and product teams. Ensure team OKRs stay aligned with company goals; track progress and drive accountability on delivery metrics. Manage tactical operations for SAFe 6.0 cycles More ❯

including negotiation at time of purchase and renewal. This includes defining IMG Studios Support contract policy and type of equipment under current support To manage, help negotiate and define SLA's offered to IMG in support of any technical services from suppliers You may also be required to carry out any other duties which are within the scope and purpose More ❯

looking for a new challenge or working as a Field Service engineer in another sector seeking a new challenge ? What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they More ❯

for maintaining high levels of Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s. You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will be responsible for ensuring fault resolution More ❯

in-life, real-time issues and flagging any requirements for "jeopardy management". You will see all programmed works on-site through to completion, meeting set KPI's and SLA's. As the Field Compliance Supervisor, you will support gangs employed by Telent's suppliers and subcontracting firms to ensure all safety, compliance and quality standards are being met throughout More ❯

global scale. Key Responsibilities: Evaluate and select vendors for HCM solutions (e.g., SAP, Workday). Build relationships with software providers and service integrators. Ensure vendors meet performance, compliance, and SLA requirements. Negotiate licensing, subscription, and support agreements. Ensure favourable terms for renewals, upgrades, and scalability. Mitigate risks through well-structured contracts. Align procurement strategy with HR and IT roadmaps. Conduct More ❯

have the necessary skills to maintain a warm friendly atmosphere. You will be expected to work with a “get the job done” attitude to meet the demands of contractual SLA’s Patient availability may result in different combinations of hours typically between 8am and 8pm on a rota basis. Please note; you will not be working these hours every day. More ❯

Helpdesk Team Leader to oversee the day-to-day operations of their frontline IT support team. This hands-on role combines technical expertise with leadership, ensuring efficient ticket management, SLA compliance, and a high-quality user experience. You ll act as the first point of escalation, guide the team in troubleshooting, and promote continuous improvement. Based primarily at the Rotherham More ❯

Helpdesk Team Leader to oversee the day-to-day operations of their frontline IT support team. This hands-on role combines technical expertise with leadership, ensuring efficient ticket management, SLA compliance, and a high-quality user experience. You’ll act as the first point of escalation, guide the team in troubleshooting, and promote continuous improvement. Based primarily at the Rotherham More ❯

Deliver on VIP metrics like Campaign Coverage, FCF generation, incremental OPS delivered, etc. Set up review mechanisms with Retail teams to drive performance Drive Operational excellence through improvement in SLA's, Positive Response rates (PRR), Vendor Experience Lead WBR/MBR/QBR reviews for the org with Senior leadership across Retail and RBS About the team About strives to More ❯

Solid technical foundation with cloud/distributed systems. Excellent communicator, comfortable working across US/IL time zones. Bonus: leadership experience, SRE/DevOps background, knowledge of SLO/SLA practices. More ❯

Solid technical foundation with cloud/distributed systems. Excellent communicator, comfortable working across US/IL time zones. Bonus: leadership experience, SRE/DevOps background, knowledge of SLO/SLA practices. More ❯

CCNP, or equivalent (e.g., FCSS/FCP) * Hands-on experience with: - Fortinet FortiGate Firewalls (FortiManager, FortiAnalyzer) - Cisco Routers (29xx, 83xx, 4xxx, IOS-XE) - Cisco Switches (29xx, 93xx) - VPN, IP SLA, BGP, OSPF, IPSEC, VOIP QoS * Strong troubleshooting and documentation skills * Excellent customer support and communication abilities * Organised, proactive, and solution-focused attitude What would be desirable? * Experience with MPLS, 802.1x More ❯

longevity of contractual terms Ability to negotiate ensuring the very best price is obtained at all times Regular and effective communication with the rest of the team to ensure SLA, KPI s and delivery dates are achieved Produce detailed quotations and reports for new and existing customers Identify competitor users within the field and keep a detailed log Complete all More ❯

longevity of contractual terms Ability to negotiate ensuring the very best price is obtained at all times Regular and effective communication with the rest of the team to ensure SLA, KPI s and delivery dates are achieved Produce detailed quotations and reports for new and existing customers Identify competitor users within the field and keep a detailed log Complete all More ❯

least 1 year of experience working in a similar capability (Agency Recruitment or Inhouse) Experience working in Contract Recruitment (Must) and Permanent Recruitment (desirable). Be accountable for owning SLA’s and work in an output-based environment, including remote working. Excellent communication skills Research and organisational skills. You have excellent negotiation skills. Experience Recruiting in distributed IT teams particularly More ❯

least 1 year of experience working in a similar capability (Agency Recruitment or Inhouse) Experience working in Contract Recruitment (Must) and Permanent Recruitment (desirable). Be accountable for owning SLA’s and work in an output-based environment, including remote working. Excellent communication skills Research and organisational skills. You have excellent negotiation skills. Experience Recruiting in distributed IT teams particularly More ❯

least 1 year of experience working in a similar capability (Agency Recruitment or Inhouse) Experience working in Contract Recruitment (Must) and Permanent Recruitment (desirable). Be accountable for owning SLA’s and work in an output-based environment, including remote working. Excellent communication skills Research and organisational skills. You have excellent negotiation skills. Experience Recruiting in distributed IT teams particularly More ❯

and critical thinking to address complex infrastructure-related problems Follow established best practices and standards in infrastructure service delivery Coordinate with vendors (e.g., Microsoft) and internal stakeholders to meet SLA targets and minimize escalations Participate in rotational 24x7 support and weekend standby for critical issues Required Skills & Technologies VMware vSphere, NSX-T/V, SRM vSAN, VCF, Tanzu Aria Suite … vRealize) PowerCLI, vRO, Terraform Networking fundamentals Microsoft Azure, SCCM, Intune SQL Server, AD, ADFS Windows Server, Hyper-V Azure AD, Debugging Tools SLA & escalation management Linux RHEL, CentOS, Ubuntu Bash, Python, Ansible Docker, Kubernetes Systemd, YUM/APT CI/CD familiarity Basic & Preferred Qualifications Basic: Bachelors degree in a relevant field or equivalent combination of education and experience Typically More ❯

Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do … with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships … Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with More ❯

Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do … with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships … Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with More ❯