101 to 125 of 1,626 Service Delivery Jobs in England

Service Delivery Business Analyst at N Consulting Ltd Role: Service Delivery Business Analyst Skills: CMDB, Advanced Excel, Power BI Employment Type: Contract Location: London, UK Requirements: Skills to translate the stakeholder requirements/expectations into work for IT Partners. Skills in data extraction, loading, analysis, and … Support, Development, Infrastructure teams. Good understanding of the ITIL framework and Project Management methodologies. Good and broad outlook, incident, change/release, problem analysis & delivery skills e.g. root cause analysis, prioritisation, planning/scheduling, facilitation, implementation, and continuous improvement skills. Excellent verbal and written communication, presentation, coordination, and negotiating … and problem-solving skills, presenting appropriately. Experience interacting with technology and business in influencing management on a day-to-day basis. Experience in using Service Now/CMDB to levels of extracting data and providing Dashboards. Awareness of Fusion. Experience Required: Bachelor's degree in Computer Science or equivalent More ❯

just work for our customers; we work with them, closely understanding their unique needs and challenges. Our commitment is to be more than a service provider; we strive to be a trusted partner, guiding our customers through the ever-changing digital landscape and helping them achieve their business goals. … Your Impact As an Account Service Manager at Deliverect, you will be responsible for managing customer relationships, ensuring service delivery excellence, and driving customer satisfaction. Serving as the primary operational contact, you will work closely with customers to understand their needs, resolve service-related issues, and … optimize their experience with Deliverect's products. A Typical Day Reviewing key customer accounts, ensuring service delivery aligns with SLAs and customer expectations. Proactively engaging with customers to understand their current challenges, providing consultative solutions and technical insights. Monitoring performance metrics such as NPS, retention, and service More ❯

Our client is looking for a Datacentre Service Delivery Manager to join their team on a six month contract, to be based onsite in the Wiltshire area. Datacentre Service Delivery Manager is required to maintain infrastructure availability, mitigate service risk, formulate and implement service plans, formulate and implement improvement plans, manage technical security, support the service delivery teams and assure technical deliveries The candidate requires to hold an active security clearance. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in More ❯

Our client is looking for a Datacentre Service Delivery Manager to join their team on a six month contract, to be based onsite in the Wiltshire area. Datacentre Service Delivery Manager is required to maintain infrastructure availability, mitigate service risk, formulate and implement service plans, formulate and implement improvement plans, manage technical security, support the service delivery teams and assure technical deliveries The candidate requires to hold an active security clearance. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in More ❯

Our client is looking for a Datacentre Service Delivery Manager to join their team on a six month contract, to be based onsite in the Wiltshire area. Datacentre Service Delivery Manager is required to maintain infrastructure availability, mitigate service risk, formulate and implement service plans, formulate and implement improvement plans, manage technical security, support the service delivery teams and assure technical deliveries The candidate requires to hold an active security clearance. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in More ❯

The team you'll be working with: You will be joining this rapidly growing service line responsible for all EUC and Managed Service contracts to all of our customers across all sectors. We cover Service Operations and service desk, AMO, Cloud technology and legacy ITO. We … align with ITIL and are agnostic across our delivery capability in relation to core IT, Cloud, service desk, EUC tools and technologies. We are passionate about delivery and live the NTT DATA values in parallel with a healthy work/life balance and a great team spirit. … doing: The role expects you to work on your own and as part of the greater team to deliver a successful and always improving service to our customer. You will be responsible for: Technical: Driving high levels of customer service and satisfaction. Provide first class face to face More ❯

Service Delivery Engineer | Guildford | Onsite | Competitive salary + strong package Are you an Operations or Systems Engineer with a Space background? Do you want to support on the cutting-edge development of Space and Satellite exploration? Then this might be the role for you! Your Mission We’re … looking for a Service Delivery Engineer to join our clients Satellite Service Delivery team, where you’ll play a key role in ensuring the seamless operation of cutting-edge satellite missions. From Launch to End of Life, you’ll provide technical leadership, systems engineering expertise, and … a variety of applications including Earth Observation, Communications, Navigation, and Science/Technology Demonstration. What You’ll Do: Lead technical investigations into anomalies and service outages for in-flight missions. Monitor spacecraft and ground segment health, identifying and addressing potential issues. Work with Spacecraft Operations Engineers and Project Managers More ❯

join our client on a 6-month initial contract basis, working on-site at Manchester Airport. This role is key in delivering exceptional IT service support for customers, aligning with a newly defined Airport Support Model. Managing a team of 10-14 Field Service Technicians. The successful candidate … will lead service operations locally and regionally, ensuring optimal service delivery and fostering strong customer relationships. This position is expected to convert to a permanent role after the initial contract period. Key Duties Service & Customer Management: • Act as the primary customer contact for service performance … matters. • Perform regular service performance reviews and SLA reporting. • Coordinate service delivery during operational phases and manage escalations for service restoration. • Own and drive Continual Service Improvement Plans (CSIP) through proactive analysis and trend monitoring. Business Development & Commercial Support: • Support revenue growth by identifying opportunities More ❯

Are you a driven and experienced IT professional ready to lead and elevate technology service delivery? We're seeking a talented Technology Service Delivery Manager to lead our small helpdesk team. You'll be instrumental in ensuring the efficient delivery of our technology services, managing … Leeds, with occasional evening or weekend work required for urgent issues. Your Role: Team Leadership: Manage and mentor a small team of helpdesk technicians. Service Delivery: Oversee the timely resolution of issues and adherence to SLAs. Customer Support: Act as the primary escalation point for customer issues. Process … Improvement: Identify and implement best practices to enhance service delivery. Reporting: Generate regular reports on performance, satisfaction, and key metrics. Stakeholder Management: Collaborate with other departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITIL Foundation Certification. Proficiency in IT More ❯

A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Service Manager to run a weekend service based in Buckinghamshire. We are particularly interested in recruiting someone who has … direct working or lived experience of substance use problems. Tasks JOB DESCRIPTION: SERVICE MANAGER TITLE: Service Manager SALARY: £24,851.84 HOURS : F/T post, 30 hours per week (Hrs TBC, Saturday and Sunday mandatory) BASED AT: High Wycombe, HP11 2RZ REPORTS TO: Operations Manager JOB PURPOSE: To … manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Running a Service The Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to More ❯

us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. As a Service Delivery Coordinator, you're integral in ensuring an outstanding service delivery for our Clients. Working closely with operational teams you apply … You achieve this by being the communication link between your operational team and the Client. You work with urgency and clarity, using your customer service expertise to support moving the screening forward and encourage efficient workflow. Accountabilities Always deliver outstanding customer service to Clients. Working collaboratively and communicating … effectively with Operational teams and Clients to ensure service delivery expectations are met. Processing all tickets/queries in line with agreed Service Level Agreements. Ensuring compliance with the company's Data Protection, Information Security, Health & Safety, Dignity at Work and IT Acceptable Use policies and associated More ❯

believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU'LL DO The Service Delivery Manager is primarily responsible for overseeing the onsite delivery teams to ensure that contracted services are delivered in accordance with agreed … and ongoing success of a 'follow-the-sun' operational Incident and Request management model Actively contribute to the identification, reporting and implementation of Continuous Service Improvement (CSI) items As applicable, help foster the use, and ongoing improvement of, formal project management approaches on the account Maintain an organized and … professional environment where all service delivery teams perform to both AVI-SPL and the customer's values and standards of excellence Based on agreed-to relationship mapping, actively engage with the customer's staff to drive service adoption and maximize value realized Strongly support AVI-SPL's More ❯

their inventories through APIs and Online Tooling to regional and global Travel Management Companies as well as Online Booking Tools to enable business travel. Service Delivery at Trainline Partner Solutions (TPS) Trainline works with a variety of international partners to serve customers in the rail and coach industry. … In short, the Service Delivery team are responsible for onboarding new B2B partners to the Trainline platform expertly and efficiently, whilst also ensuring that any issue arising out of the day to day running of the business including incident/problem and change management is handled to a … world-class standard. Purpose of the Role As part of the Service Delivery TAM Team, you will be working for a long-term period with several assigned and strategic customers. The activities performed are all aligned with a single purpose, to help our customers achieve their desired outcomes More ❯

Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective … operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and … ownership of internal IT projects, from planning to execution, ensuring projects meet high standards with comprehensive documentation and governance. Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK business. Oversee the IT service More ❯

Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective … operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and … ownership of internal IT projects, from planning to execution, ensuring projects meet high standards with comprehensive documentation and governanc e.Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK busines s.Oversee the IT service More ❯

Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective … operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and … ownership of internal IT projects, from planning to execution, ensuring projects meet high standards with comprehensive documentation and governanc e.Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK busines s.Oversee the IT service More ❯

Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective … operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and … ownership of internal IT projects, from planning to execution, ensuring projects meet high standards with comprehensive documentation and governanc e.Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK busines s.Oversee the IT service More ❯

you're just starting your career or looking to progress as an industry professional, Node4 has a place for you. About the role The Service Delivery Manager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and client … relationship duties, managing multiple client accounts. You will work closely with the Account Manager and the wider Node4 team to deliver 'Exceptional Service as a Standard'. This role involves coordinating across departments to deliver exceptional service for new and existing clients. You will act as the main … point of contact for service delivery issues related to your assigned accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired depending on account). Experience as a Service Delivery Manager or similar role. Proficiency More ❯

ideally be based from the Nottingham office, however we are happy for you to be based from Leeds or Sheffield offices too. The Technical Service Manager will be a key member of the FM senior leadership team, with a key role in implementing a new service line within … the business and growing this as part of the ambitious FM growth plans. This role will hold full accountability for the service delivery and front facing services at the clients properties across an existing managed portfolio, whilst growing the service organically across the wider business. Your duties … and responsibilities as a Technical Services Manager: Technical Lead Responsibilities: Act as a subject matter expert for all technical service delivery across the managed portfolio including offices, industrial and retail. Providing technical advice and operational support to the FM team and clients. Be responsible for Mechanical & Electrical and More ❯

benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Midway, Bradford/Regional where required/Hybrid Working flexible office days a … week - Bradford) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Data Analyst to join the Water Service Delivery/Water Strategy Planning & Investment team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service … unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery and Water Strategy Planning & Investment are a key part of how we plan to meet the changing expectations of customers and regulators. More ❯

position, who thrives in a fast-paced environment and is confident taking ownership, guiding others, and acting as a right-hand to the IT Service Delivery Manager. You'll deliver high-quality 2nd line technical support across the business while providing leadership and mentoring to the Service … through to resolution, ensuring excellent customer communication throughout Support and mentor junior team members, fostering a culture of learning and accountability Assist the IT Service Delivery Manager in managing day-to-day operations and deputise when required Contribute to the development of the team's technical capabilities Proactively … identify areas for improvement in processes and service delivery Support IT projects and initiatives, including researching and implementing new technologies Maintain accurate and up-to-date technical documentation About You A natural problem-solver with a proactive attitude and ability to manage competing priorities Confident in leading or More ❯

You will need to login before you can apply for a job. Senior Systems TPM, Kuiper Enterprise Service Delivery EMEA DESCRIPTION Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to … enterprise/government customers globally. About the team You will be joining a team that is focused on driving the product requirements and enterprise service delivery mechanisms for all of the customer facing hardware, software and systems for Project Kuiper. BASIC QUALIFICATIONS - Experience managing cross-functional programs and … managing complex network technology deployments PREFERRED QUALIFICATIONS - Experience working directly with enterprise customers leading complex end-to-end system integration and on-site wireless service delivery projects - Software development experience - Experience managing programs across cross-functional teams, building processes, earning trust with stakeholders, and coordinating wireless service More ❯

a requiremement to attend our York office once per month. UK basd applicants only please. AIM OF THE ROLE Under the guidance of the Service Delivery and Improvement manager the Service Co-ordinator (SDC) will oversee the relationship and service provision of a portfolio of customers … who don't have a Service Delivery Manager allocated to them. Key to the role will be proactive engagement with customers to ensure that their service is meeting expectations, evidencing SLA achievement, and addressing any service shortfalls that may arise. In addition, as part of the … wider team the role will play a key part in recording, tracking, and coordinating continuous service improvement initiatives across the wider Redcentric business. KEY RESPONSIBILITIES Responsibilities in this role may include but are not restricted to the following: Ensuring contracted levels of service provision to a portfolio of More ❯

Service Delivery Manager (DV Security Clearance) The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients … using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services More ❯

Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to … our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services More ❯