126 to 150 of 810 Service Delivery Jobs in England

Service Delivery Manager South East London Salary: £35k-£40k, plus company car, bonus, pension, and healthcare Hours: 40 hours per week, Monday to Friday, plus 1 in 4 Saturdays Are you an experienced Manager from Logistics and Operations? Are you a natural leader? Have you managed health and … and people, the business is growing at a fast rate. ? Ensure the budget is met and used to maximise productivity ? Manage the frontline collection service and supervise up to 60 employees ? Resolve customer complaints quickly and efficiently ? Reduce lost work hours due to sickness, accidents and injuries ? Manage fleet more »

Senior Service Designer - £650 -£700 per day - Inside IR35 - Hybrid working, 2 days a week on site near Slough - 6 Months initial contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design IT … accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to service design. Develop a modern workplace service that empowers colleagues while maintaining appropriate oversight and compliance in a highly regulated, multi-national environment. Create more »

secure IT solutions. They are looking to recruit a 1st Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with … internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to inbound technical service requests over the phone, Teams or in person. Accurately and … efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and problem management where required. Assist with the administrative tasks of running the more »

opportunities for innovation, and applying BI and advanced Data Analytics capabilities to deliver data-centric business insights. Your role involves both application/project delivery and business as usual service delivery, working closely with business and technical teams. Key Responsibilities: Application/Project Delivery: • Explore Business … and advanced Data Analytics applications. • Facilitate the resolution of complexities by collaborating with business and technical SMEs, Solution Architects, and other resources. • Manage the delivery of Proof of Concept projects and assist in formulating business cases for new products and applications. • Work with the Reporting & Analytics Lead to develop … product roadmaps and implementation strategies. • Ensure smooth transition of implemented products into business as usual service. Business as Usual Service Delivery: • Manage stakeholder demands and verify analytic needs. • Provide achievable timelines and ensure stakeholder satisfaction with results. • Solicit feedback to improve BI & Data Analytics services. • Recommend service more »

Service Manager Circa £100k + bonus Central London - hybrid - 2x per week 14-Month Fixed Term Contract We are representing a globally renowned brand who are looking for a Service Manager to join their team on an interim basis for a 14-month FTC. Operating in the media … industry, this company are market leaders in what they do with an excellent reputation as a place of work. As the Service Manager you will be leading a team of 8, and will take responsibility for multiple areas, including Digital Workplace, Application Management and End-Point Device Management. You … liaising with key business stakeholders. The role will inherit a busy team, with a large backlog of work, therefore we are looking for solid service operations experience where you can help improve the efficiencies, processes and output of this team. We are looking for: Good experience in Service more »

The IT Service Desk Analyst will play a pivotal role in maintaining and advancing the firm’s IT infrastructure. Reporting to the IT Hub Lead, the successful candidate will assist in delivering IT support across the organization, ensuring the firm's services and applications are fit for the modern … market. Role Act as the first point of contact for IT support incidents and service requests Record, resolve and escalate support issues to appropriate teams. Ensure IT support functions operate within defined KPIs and SLAs Collaborate with various departments to implement new ideas and maintain existing technology Communicate regularly … with Senior managers, Directors, and Partners to enhance client service delivery Identify opportunities to enhance service delivery and provide additional services to clients Candidate Profile: Pro-active and able to manage tasks independently Strong collaborator, confident in communicating with senior stakeholders Keen to learn and develop more »

Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and more »

Job summary Based at Quayside Community Diagnostic Centre (CDC), Gloucestershire you will be responsible for the safe delivery of a CT and MRI scanning service representing the Charity in accordance with strategic objectives and contractual requirements. You will engage with all stakeholders to ensure an integrated clinical service … and safe CT and MRI services on behalf of the Charity working closely with the Trust at the Quayside CDC which is a key service for the Charity. You will have an excellent knowledge of clinical services and governance, including health and safety. There will be a strong desire … the very latest imaging technology to support the NHS. The Charity also supports the local Trust, GHNHSFT by providing a CT and MRI scanning service at the Quayside CDC which officially opened January 2024. Cobalt supports a wide range of training and education programmes and an aim is developing more »

Company Description Service Improvement Officer Remote position with travel required across London. Please note that you do not need to be based in London to apply for this role; however, you must be able to travel throughout London as needed. What we offer Were creating brighter days. Fresh challenges. … Exciting opportunities. With a career as s Service improvement Officer at City and County Healthcare Group every day will be different to the next. This is a new role and will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients … lives and your career. Job Description What youll do We're seeking a proactive Service Improvement Officer to join our team. You will collaborate closely with internal stakeholders like the Head of Quality and Risk, Clinical Support Managers, and branch managers, as well as external partners including healthcare professionals more »

work scheme Retail discounts Career development support We are looking for someone to lead, develop and line manage the technical capability within the IT Service Delivery team, assuming responsibility for the delivery of internal and external tasking and contribute to the planning activities. Working closely with our … Service Delivery Manager and being responsible for: Monitoring and event management Service configuration management Deployment management Infrastructure and platform management What youll be expected to do Deliver IT projects adhering to relevant standards, policies and procedures including the Change Management Process, for both internal and external customers … process improvement opportunities within the technical capability for the betterment of the business, promoting innovative solutions within the tea Establish best practice for the delivery of projects, both internal and external through mentoring, procedures, systems and standards Lead on technical tasks, being aware of business impact, timescales and security more »

Job Description - Service Desk Team Lead We are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective … communication and exceptional service delivery. We are looking for an energetic, outgoing, and patient candidate who demonstrates strong organizational skills. Responsibilities : Serve as the client advocate, maintaining regular communication with clients to keep them informed about incident progress and notify them of any impending changes or agreed outages. Act … as the single point of contact for all types of service requests, promptly addressing client inquiries and concerns. Collect necessary information from clients and accurately create and update service tickets in our ticketing system. Prioritize service incidents and dispatch tickets to engineers following established procedures. Including assign more »

delivered to AtlasEdge via a combination of one or more external vendors, third party consultants and internal resources. You will directly peer with vendors Service Delivery functions and ensure the the Azure and Server Infrastructure function delivers a smooth and efficient networking service for AtlasEdge internal customers. … KEY ACCOUNTABILITIES Ensure that the AtlasEdge’s Azure and Server Infrastructure is optimal and maintained to provide appropriate service to the AtlasEdge estate. Provide a level of day to day Service Delivery oversight. Work alongside new & existing IT Service Provider(s) to ensure that services provided more »

Job summary We have an exciting opportunity to join the South East London Integrated Care Board (SEL ICB) within the Primary Care Digital Service Delivery Team as one of two Primary Care Digital Transformation Managers at NHS Agenda for Change Band 8b. The postholders will be supporting a … the SEL ICB to deliver the Primary Care Access Recover Plan as set out by NHS England: https://www.england.nhs.uk/publication/delivery-plan-for-recovering-access-to-primary-care/focusing on digital transformation and delivery for primary care services. The posts will be a … successful change in the healthcare setting. They will be responsible for building effective working relationships with borough colleagues and other stakeholders to influence and delivery the project objectives. The postholders will have an agile approach to project delivery with good problem-solving skills, working collaboratively with the six more »

delivered to AtlasEdge via a combination of one or more external vendors, third party consultants and internal resources. You will directly peer with vendors Service Delivery functions and ensure the the Azure and Server Infrastructure function delivers a smooth and efficient networking service for AtlasEdge internal customers. … KEY ACCOUNTABILITIES Ensure that the AtlasEdge’s Network is optimal and maintained to provide appropriate service to the AtlasEdge estate. Provide a level of day to day Service Delivery oversight. Work alongside new & existing IT Service Provider(s) to ensure that services provided are fit for more »

practice Seven clinical pharmacists as well as a First Contact Physio Supportive and well established nursing/HCA and admin team In-house phlebotomy service EMIS Web Good local reputation and positive online patient reviews The role will entail working closely within the Sphere Primary Care Network (PCN), this … patients in core areas, including disease states/long term conditions identified by local Needs Assessment Demonstrates accountability for delivering professional expertise and direct service provision Exercise a critical understanding of personal scope of practice and to identify when a patient needs referring on and where there are opportunities … and supporting adherence as per NICE guidance Collaborative working relationships Operate as a full member of the primary care team, including contributing to leadership, service evaluation/improvement and research activity Manage and co-ordinate the care that individual patients receive, including through liaising with other members of the more »

ServiceNow Service Delivery Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We deliver across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and more »

ServiceNow Service Delivery Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We deliver across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and more »

Job Designation: Oracle Service Delivery Manager Job Type: Permanent Job Location: England, UK Core Competencies (Essential): • ITIL V3/V4 foundation certification (Intermediate or higher desirable) • Experience with Oracle projects • 5+ years’ experience in similar IT leadership role preferably in Oracle Fusion ERP/HCM/EPM projects more »

development, applying Agile methodology-based principles to efficiently plan, execute, and monitor new learning projects. Emphasizing iterative development, collaboration, and flexibility, you ensure timely delivery of high-quality learning outcomes within established constraints. Assessing and enhancing the performance of new learning initiatives by defining performance metrics, analyzing learning outcomes … improvement and informs decision-making for optimized learning design and delivery. Optimizing utilization of learning technologies, Gen-AI, processes, and tools for scalable program delivery, skill building, and performance enhancement. This involves assessing advancements, identifying optimization opportunities, and implementing strategies for maximum efficiency and effectiveness. Joining our team means … includes defining project objectives, creating project plans, aligning NIIT Centre of Expertise teams and leading agile teams, removing impediments, and ensuring successful and efficient delivery of high-quality learning outcomes within scope, schedule, and budget constraints. Performance Consultancy: Performance Consultancy for the new learning projects involves assessing and evaluating more »

and alignment to best practice. The SaaS Capability Lead will help shape a high performing standardised capability whose focus will be delivering capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group … Functions SaaS capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career … solutions are designed and delivered against the enterprise architecture, SaaS standards, security standards and successfully transition into production. Leading, developing and evolving a SaaS Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in more »

Service Manager Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact RyanOatley more »

more cost-effective process and change to our business services and fee earner community. It has resulted in the creation of the Casualty Innovation & Delivery Team; working alongside IT and a business transformation programme that addresses the way the entire Firm manages its matters and delivers the law. The … Role The Casualty Delivery & Innovation team is looking to expand their team with a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT … to assist with developing each teams requirements, finalising data sets, mapping of workflows and capturing any future requirements to be delivered outside the project. Service delivery Identify opportunities for enhanced service delivery through new ways of working, process efficiency, technology and IT solutions to drive continuous more »

IR35 – London This a 6-month assignment with a highly regarded Asset Management firm based in London. You will be providing IT support and service delivery to lead the BAU service operations functions and provide end-user support. You will also be providing support for the company … per day. You will also be required in the office 5 days a week. This is a role where you will be leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified more »

Job summary As a Microsoft 365 Product Owner, you will join our IT Service Delivery team who support 24,000 colleagues delivering Modern Workplace solutions to the Trust. The role includes identifying opportunities, solution design, and implementation of Microsoft 365 Modern Workplace applications, including Office, Teams, OneDrive, PowerAutomate … our responsibilities include the architecture and adoption of Modern Intranets and SharePoint EDRM for our users. You will drive the strategic vision, roadmap, and delivery of Microsoft 365 solutions within UHB. Your focus will be on enhancing end-user experiences, productivity, and collaboration by using existing technologies and assessing … be. Main duties of the job As a Microsoft 365 Product Owner, you will be responsible for driving the strategic vision, roadmap, and successful delivery of Microsoft 365 solutions. Your focus will be on enhancing end-user experiences, productivity, and collaboration within the organisation. The post holder will represent more »

ServiceNow ITOM Visibility Service Mapping Engineer UK Remote West London 6+ Month Contract inside IR35 Rate Approx 600 to Umbrella Looking for ServiceNow ITOM Visibility Service Mapping Engineer contractor, responsible for the rollout of the Service Mapping capability. Practical hands-on experience with Service Mapping within … extensions for bespoke products. Using ServiceNow Pattern Designer & knowledge of RegEx/JavaScript Skills to parse the right information. Experience of creating tag-based service maps and dynamic CI groups where appropriate is also preferable. ServiceNow CMDB data model (CSDM) & ServiceNow ITOM discovery experience and good general sys admin … below to view the Job Description & apply if suitable - Inside IR35 umbrella rate Approx 600pd. Ideally immediate start. Roles & Responsibilities: The ServiceNow ITOM Visibility Service Mapping Engineer role sits in the The Service Configuration Management (SCM) team and will be responsible for the rollout of the Service more »