Technical Advisor
- Hiring Organisation
- AUCTORO RECRUITMENT LIMITED
- Location
- Warwick, Warwickshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
Aftersales Support Advisor, you will be the primary point of contact for customers following the sale of products. You will deliver outstanding customer service in a technical setting, combining empathy, product knowledge and problem-solving to make complex issues feel simple. You will take ownership of customer issues from … customer contact, you will contribute to continuous improvement across Aftersales and the wider business. This includes involvement in product testing at HQ, shadowing Field Service Engineers to build deeper technical understanding, and working closely with Quality teams to support root cause investigation and long-term product improvement. You will ...