501 to 525 of 546 Service Delivery Jobs in England

critical data platform within DWP. This is a hands-on senior architecture role focused on transforming a complex brownfield data estate while maintaining uninterrupted service delivery. You'll be driving major technical decisions across data architecture, infrastructure, security, and cross-cloud connectivity - shaping the future of a platform that … 2. Data Platform & Integration Architecture Design modern ingestion, transformation, and storage patterns. Define migration and schema transition strategies that maintain data quality, lineage, and service continuity. Architect phased rollout approaches to reduce operational risk. 3. Infrastructure, Security & Network Architecture Lead the transition from bespoke UC MacBook/VPC setups ...

experienced ICT Infrastructure Leader to manage and continuously improve the Trust's corporate systems and server estate, ensuring secure, resilient, and high-quality service delivery. The role provides overall leadership of third-line infrastructure support, overseeing incident, problem, change, and configuration management, cyber security compliance, data centre operations, backups … KPIs, Trust policies, and statutory requirements. Acting as deputy to the Head of Technical Services, you will deliver infrastructure projects using PRINCE2, drive continual service improvement, champion best practice aligned to ISO 27001 and ISO 9001 standards, and ensure excellent communication with stakeholders across the organisation. Main duties ...

Service Desk Analyst £14.18 per hour Full-time, Temporary to 5th May Office-based Overall job purpose: To provide first-line IT support to staff and students via telephone, in-person service desk, and digital ticketing platform, contributing to an accessible, responsive, and user-focused IT support service … problems using everyday desktop software knowledge and internal guidance, escalating where necessary. Maintain accurate records of calls, actions taken, and resolutions in line with service standards and quality expectations. Work collaboratively within a close-knit team environment, sharing knowledge and supporting colleagues to ensure consistent service delivery. Apply ...

strategic AWS cloud transformation accounts within central government, defence, policing, and wider public sector organisations. Acting as the primary bridge between executive stakeholders and delivery teams, you will ensure successful AWS adoption, governance, and long-term account growth. Your focus will be turning AWS technical delivery into measurable … public sector outcomes, cost optimisation, security posture improvement, operational resilience, and faster digital service delivery. Core Responsibilities You will act as the senior accountable owner for your AWS public sector accounts, trusted by both technical teams and C-level stakeholders. In this role, you will: Own executive-level client ...

currently supporting a global technology organisation that is looking to hire an experienced Senior Project Manager to join their professional services delivery team. This role sits within a high-performing consulting environment responsible for delivering large-scale digital experience and commerce platform implementations for enterprise customers across … international markets. The successful candidate will play a key role in leading complex client engagements, managing cross-functional delivery teams, and ensuring projects are delivered on time, within scope, and aligned to commercial objectives. This role is looking for a hands-on Project Manager who is comfortable operating ...

This Account Manager (Client Services & Delivery Management) role sits at the heart of a specialist consultancy operating across data, technology and customer engagement. You’ll create trusted relationships with clients and own the delivery of high-impact projects. You’ll manage day-to-day activity, coordinate teams … ensure work lands on time and to a high standard. As an Account Manager (Client Services & Delivery Management), you’ll work closely with senior stakeholders, subject matter experts and delivery leads, helping clients turn strategy into action. What you’ll be doing As an Account Manager (Client Services ...

discussed Your new company You'll be joining a forward-thinking client based in Hampshire, supporting critical ICT operations that underpin emergency response, Service-wide communication systems, and essential infrastructure. The organisation values professionalism, collaboration, continuous improvement, and delivering high-quality service to internal and external stakeholders. Your … systems, installing cabling and network devices, maintaining accurate records, and providing technical support to users at all levels. You will also contribute to project delivery, support the out-of-hours rota, liaise with 3rd-party suppliers, produce documentation, and may attend operational incidents when ICT support is required. What ...

Role: IT Service Desk Support Lead Regional Salary: £36,000 - £40,500 Location: Southampton and Field-Based Network IT are supporting a growing organisation within the IT & Innovation directorate , seeking a Senior IT Service Desk Lead to deliver exemplary first-line technical support while also leading and developing … able to undertake field-based work. Please only apply if you can accommodate to these requirements. Role Overview As a Senior IT Service Desk Lead , you will act as both a technical lead and line manager for a group of regional 1st line analysts. You will ensure incidents ...

client and provide high-quality technical support across multiple sites. If you enjoy hands-on work, solving technical problems, and delivering excellent customer service this could be the role for you. Duties include: Installing, maintaining and supporting ICT hardware, software and associated equipment. Providing high-quality, customer-focused technical … support to users at all levels. Troubleshooting incidents, resolving technical issues and updating service records accurately. Supporting the installation of racks, cabling, sockets and network-connected devices. Administering systems, contributing to infrastructure support and assisting with project work. Managing ICT equipment lifecycle including deployment, upgrades and decommissioning. Liaising with ...

part of a friendly digital team that maintains and improves key systems such as Electronic Patient Record tools. Your work will support clinicians, service managers and partners by ensuring systems are reliable, well-designed and meet the needs of the people who use them. Main duties … help colleagues use systems confidently Analyse data and system performance to improve reporting and support decision making Line-manage team members and contribute to service development What we're looking for: Experience working with clinical systems, such as SystmOne or similar platforms Strong communication skills and the ability ...

ongoing development of our Housing Information Management System (Cx) and associated income processes. This is a pivotal operational role within the Communities & Homes service, ensuring the accurate processing of housing income (circa £18m annually), maintaining system integrity, and supporting colleagues across Housing, Income, Finance and IT. You will take … responsibility for the day-to-day administration of the housing system and associated financial processes, ensuring accuracy, compliance and continuity of service delivery. Financial & Income Processing Managing daily Direct Debit and BACS files (ARUDD, ADDACS, AUDDIS) Processing cash payment files Uploading daily and monthly Universal Credit files Maintaining reconciliation ...

comprehensive understanding of the Payroll and Human Resources market. Acquire in-depth knowledge of MHR’s products, including iTrent, People First, and managed service delivery. Establish and nurture relationships with prospective customers, securing buy-in from C-suite stakeholders. Lead sales activities from initial engagement through successful deal closure … competitive activity and market trends. Provide feedback and analysis on competitive activity when required. Skills Strong history of success in enterprise-level software and service sales. Collaborative team player with the ability to build and maintain strong relationships. Expertise in the Payroll and Human Resources market. Ability to self ...

Manager Location: Gloucester (1 day per week) + UK customer site visits Salary: Up to £50,000 per annum Benefits: Hybrid working, customer-facing delivery exposure, career progression into IT services Our client, a leading IT services organisation, is hiring a Project Manager to deliver network, security and broader … infrastructure projects across a varied UK customer base. This role offers the opportunity to transition from a SaaS environment into IT services delivery, working on end-to-end technical projects with real customer impact. You’ll play a key role in ensuring projects are delivered on time, within scope ...

role will be an initial 3 month contract, paying between £550 - £650/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Role Profile: Programme Management Agile Delivery (especially in non digital environments … Coaching (Multi disciplinary teams to deliver) Our work involves piloting foundational programmes and place-based initiatives to accelerate mission delivery, support preventative measures, and foster a collaborative environment that encourages continuous improvement and innovation in public. You will build and maintain motivated, collaborative teams, identify and help overcome obstacles ...

seeking an experienced Sales Manager to lead and develop the Client Relationship team, ensuring consistent standards of client engagement, commercial performance, and service delivery. In this role, you will be responsible for managing and supporting Client Relationship Coordinators, Client Relationship Managers, and Senior Client Relationship Managers, while overseeing sales … escalation point for major client concerns or complaints. Process, Quality & Governance Ensure CRM processes and systems are used consistently and accurately. Maintain product and service documentation with senior team members. Support adherence to service levels, compliance, and security requirements. Drive continuous improvement across CRM processes. Cross-Functional Collaboration ...

early exploration of Microsoft Fabric. * Guiding key decisions around sources of truth, data product lifecycle management and platform operating models. * Managing the strategic delivery partnership with Telefnica Tech, ensuring strong collaboration, knowledge transfer and service delivery. * Overseeing vendor-delivered workstreams and shaping the future sourcing strategy … regulated organisations. * Deep understanding of modern data platforms, data governance and enterprise data operating models. * Experience managing external vendors, managed services and strategic delivery partners. * Comfortable leading through organisational change, transformation and ambiguity. * Experience working with Databricks, Lakehouse architectures or Microsoft Fabric. * Background in regulated or data-rich industries ...

engineer to join a dynamic team that plays a crucial role in supporting key services. This role involves contributing to various project and live delivery tasks, ensuring that the systems are well-supported and efficiently managed. Key Responsibilities: Contribute to both project work and live service delivery. Develop … implement, and maintain high-quality software solutions. Collaborate with cross-functional teams to ensure successful and timely delivery of services. Key Skills: Proficiency in Java Experience with Spring Boot Knowledge of PL/SQL Security Clearance: Active SC clearance required If this role aligns with your skills and experience ...

Pension Scheme, Healthcare Location: Rugby, Warwickshire A growing public sector organisation is delivering a major digital transformation programme focused on automation, efficiency, and smarter service delivery. This role sits at the centre of that programme, offering the opportunity to shape how services operate through practical automation and measurable improvements. … responsible for identifying and delivering automation opportunities across the organisation, working closely with internal stakeholders and external delivery partners to reduce manual processes, improve workflows, and drive real outcomes. This is not a deep technical data engineering role. The focus is on automation, integration, and delivery of impact ...

decision-making processes and enhance overall efficiency within large, complex systems. The company works with organisations across the UK to help strengthen connectivity and service delivery. Whilst the company has grown significantly, it still retains its start-up mentality, encouraging new ideas, knowledge sharing and team work. The company … week in their central Oxford office. What will I be doing? You will be supporting a team of Account Managers on the delivery of multiple projects. Although your focus will be on a recent large business win, you will also assist with other projects as the business requires. This ...

first line of support for our education customers, delivering assistance via telephone, remote support, and site visits. Your role will involve: Providing top-notch service desk support while adhering to pre-defined processes. Utilising remote support tools effectively to resolve issues. Demonstrating a solid understanding of Windows O/… M365 products, along with education-specific applications. Prioritising workloads to manage peaks in demand seamlessly. Updating service desk software, specifically Connectwise Manage, with accuracy. Collaborating with a vibrant team to ensure smooth and effective service delivery. What We're Looking For: We seek enthusiastic individuals who possess ...

Build interactive dashboards and MI reports using tools such as SQL, Power BI, and Tableau. Develop forecasting, scheduling, and capacity planning models to optimise service delivery. Provide clear, actionable insights that help shape strategy and enhance performance. Promote a culture of data-driven improvement across the organisation. About … last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking ...

unique retail media organization needs and objectives, Ensure high levels of customer satisfaction and retention through proactive communication, effective problem-solving, and value-added service delivery. Cross-Functional Collaboration: • Collaborate closely with cross-functional teams, including ISM subject matter experts, functional roles, solution designers, creative directors, and service ...

established UK technology services provider delivering VoIP and telecommunications solutions to a wide range of customers. They are known for their customer-first approach, service reliability, and commitment to technical excellence within a fast-paced support environment. What will you be doing? As a VoIP Support Technician … efficient. You'll work closely with the wider technical team, maintain accurate case documentation, and proactively identify opportunities to improve customer systems and service delivery. What will you need? * Proven experience supporting VoIP systems and telecoms services * Strong understanding of networking fundamentals and troubleshooting * Experience using network diagnostic ...

Manager to lead digital marketing and commerce transformation programmes for enterprise clients across the UK and EMEA. This role sits within a Professional Services delivery team and involves managing the implementation of digital experience and marketing technology platforms , working directly with enterprise customers and system integration partners to deliver … complex transformation programmes. Responsibilities * Lead end-to-end delivery of digital marketing and experience platform implementations* Manage project scope, timelines, risks, and stakeholder communication* Work closely with enterprise clients and cross-functional delivery teams across multiple regions* Coordinate internal technical teams and external partners to ensure successful delivery ...

with regulatory and contractual requirements. Support young people transitioning to independent living, including life skills development. Maintain accurate, up-to-date care plans and service records. Promote safeguarding and respond to concerns in accordance with company policy. Participate in service improvement activities and team meetings. Uphold equality, diversity … inclusion in all aspects of service delivery. Required Skills: NVQ Level 3 in Childrens Social Care and/or equivalent, or willing to work towards one within a set timeframe. Knowledge and understanding of The Childrens Act and Childrens Social Care. Proven experience working with young people ...