Ensure compliance with industry standards and best practices. Collaborate with stakeholders and external partners to drive innovation and improvements. Perform impact analysis and quality assurance for system modifications. Balance servicedelivery with cost efficiency , taking ownership of technical decisions. Build strong relationships with suppliers and managed service providers . Skills & Experience Required: Proven experience in network project … delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience working in large, complex organisations with supplier management exposure. Strong problem-solving and communication More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Data Careers
Ensure compliance with industry standards and best practices. Collaborate with stakeholders and external partners to drive innovation and improvements. Perform impact analysis and quality assurance for system modifications. Balance servicedelivery with cost efficiency , taking ownership of technical decisions. Build strong relationships with suppliers and managed service providers . Skills & Experience Required: Proven experience in network project … delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience working in large, complex organisations with supplier management exposure. Strong problem-solving and communication More ❯
ready to move into formal leadership. As Head of IT & Digital Services, you'll lead three growing teams IT, Software Development, and Information Security while remaining hands-on in delivery, automation, and systems improvement. This hybrid doer-manager role offers the opportunity to drive internal change, enhance servicedelivery, and shape a high-performing tech function aligned … with business goals. Your Responsibilities Drive improvements across internal IT systems, infrastructure, and support processes Contribute hands-on to technology projects, especially in automation and service optimisation Shape and grow the internal IT, InfoSec, and software development capabilities Work closely with stakeholders to identify inefficiencies and deliver practical, tech-enabled solutions Support the development and delivery of internal … continuous improvement Your Competencies Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation) Strong technical capability with hands-on experience in systems support or solution delivery Experience working with internal IT systems, development projects, or business automation Familiarity with cloud platforms (e.g. Azure, AWS) and modern IT practices Excellent interpersonal and communication skills, with the More ❯
per year & excellent Sodexo benefits Blue light card Job Introduction As a Deputy Hotel Services Manager based at Wythenshawe Hospital , you are a passionate leader, driving excellence in servicedelivery, and making a significant impact on patient satisfaction and overall client experience. Your role is pivotal in ensuring that the standard of food and domestic cleaning services achieves … environment for everyone. In this exciting role, your focus will be on assisting with the provision of Food and Domestic Services throughout Wythenshawe Hospital. Emphasis will be based on servicedelivery and quality of patient satisfaction at ward level. To achieve this, you will build and maintain a strong working relationship with our client and their operational teams … patient care and making a positive impact in their daily lives. Your role is vital to the success of our operations, as you support with the efficient and effective delivery of our food and domestic services. As this is a busy hospital environment open every day 365 days per year, the ability to work some weekends is required. Join More ❯
M17, Eccles, City and Borough of Salford, Greater Manchester, United Kingdom
Reliance High Tech
ready to move into formal leadership. As Head of IT & Digital Services, you'll lead three growing teams—IT, Software Development, and Information Security—while remaining hands-on in delivery, automation, and systems improvement. This hybrid “doer-manager” role offers the opportunity to drive internal change, enhance servicedelivery, and shape a high-performing tech function aligned … with business goals. Your Responsibilities Drive improvements across internal IT systems, infrastructure, and support processes Contribute hands-on to technology projects, especially in automation and service optimisation Shape and grow the internal IT, InfoSec, and software development capabilities Work closely with stakeholders to identify inefficiencies and deliver practical, tech-enabled solutions Support the development and delivery of internal … continuous improvement Your Competencies Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation) Strong technical capability with hands-on experience in systems support or solution delivery Experience working with internal IT systems, development projects, or business automation Familiarity with cloud platforms (e.g. Azure, AWS) and modern IT practices Excellent interpersonal and communication skills, with the More ❯
play a pivotal role in driving our growth initiatives and expanding our client base. You will be responsible for identifying new business opportunities, developing strategic partnerships, and enhancing our service offerings in line with market trends. Your expertise in consultancy services will be essential in helping clients achieve their business goals. Key Responsibilities: Market Research & Analysis : Conduct thorough market … Client Acquisition : Develop and implement strategies to attract new clients, including outreach, networking, and relationship building. Sales Strategy Development : Create and execute a sales strategy that aligns with our service offerings in business registration, compliance, branding, digital marketing, and recruitment. Partnership Development : Build and maintain strategic partnerships with key stakeholders and industry professionals to enhance servicedelivery … challenges. Performance Tracking : Monitor and report on sales performance, client satisfaction, and market trends to inform future strategies and adjustments. Collaboration : Work closely with internal teams to ensure seamless servicedelivery and alignment of client expectations with company capabilities. Key Skills and Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in business More ❯
a Message Broker environment. Diagnostic skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments. Strong quality and service focus. Experience of delivering complex projects and/or incident recoveries. Experience of operating in a servicedelivery environment with good understanding of frameworks and processes. Proven More ❯
Aylesbury, Buckinghamshire, United Kingdom Hybrid / WFH Options
Buckinghamshire Council
focused service. In this leadership position, you will manage a team of principal planning officers handling a wide range of major and complex planning applications. You will oversee the delivery of effective regulatory services relating to major development proposals and other strategic planning applications, ensuring all statutory requirements and best practices are met. Planning Performance Agreements (PPA's) are … central to our delivery of major growth, and you be responsible for managing and developing the process. This is a fantastic opportunity to make a meaningful impact, ensuring our planning services support growth while protecting Buckinghamshire's natural, built, and historic environment. The successful candidate will work closely with the other Major and Area Team Leaders and Major Development … s in which we have established an innovative approach. This role will work collaboratively with the rest of the Development Management to provide strategic direction and vision for the service to all stakeholders. The team also plays a crucial role in planning appeal inquiries and providing expert advice to elected members and committees, ensuring that the planning process is More ❯
social care organizations, and millions of individuals who rely on their life-enhancing technologies. You'll be responsible for creating and implementing comprehensive technical operational strategies that support the delivery of critical healthcare solutions, while building robust infrastructure that enables people to live safely and independently in their own homes. The Global Director of Technical Operations' responsibilities: Developing and … scalable technology infrastructure including cloud instances, data centres, and secure networks supporting critical healthcare services. Managing and optimizing business systems including ERP, CRM, and specialized healthcare applications that support servicedelivery to vulnerable populations. Leading client systems teams to provide exceptional technical support, ensuring secure and reliable technology solutions for healthcare providers and care organizations. Driving financial management … and professional development across diverse international markets. Managing vendor relationships and strategic partnerships with healthcare technology providers and outsourcing partners. Leading complex technical projects from initiation to completion, ensuring delivery of healthcare solutions within agreed timelines and quality standards. The ideal Global Director of Technical Operations will have experience with the following: Extensive experience (10+ years) in senior technology More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Corriculo Ltd
IT, you will be responsible for delivering secure, high-performing IT services that align with the organisation's strategic goals. You'll oversee all aspects of IT operations, project delivery, supplier relationships, and risk management, working collaboratively with key stakeholders across the business. You'll play a critical role in driving continuous improvement, enhancing systems integration, and ensuring operational … resilience through robust cybersecurity and governance practices. The Company The Head of IT will join an established and growing organisation known for its commitment to innovation and service excellence, and will contribute to a supportive team environment, which rewards hard work and innovative thinking. This role is based in Leeds, with hybrid working options available. What's Required? The … ideal candidate for the Head of IT role will have: Significant experience in a strategic IT leadership role Proven success managing end-to-end IT portfolios, including infrastructure, applications, servicedelivery, data systems, and digital initiatives A strong understanding of cybersecurity, compliance, and risk management Excellent stakeholder management and communication skills Relevant certifications in IT and project management More ❯
the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to servicedelivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together … best practices. Proactively learn new research methods and analysis techniques, sharing knowledge with the UR community. Seek feedback on work and provide constructive feedback to colleagues. Desirable: Skills in Service Design, Content Design, or Interaction Design. Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good public service design and More ❯
the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to servicedelivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together … best practices. Proactively learn new research methods and analysis techniques, sharing knowledge with the UR community. Seek feedback on work and provide constructive feedback to colleagues. Desirable: Skills in Service Design, Content Design, or Interaction Design. Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good public service design and More ❯
the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to servicedelivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together … best practices. Proactively learn new research methods and analysis techniques, sharing knowledge with the UR community. Seek feedback on work and provide constructive feedback to colleagues. Desirable: Skills in Service Design, Content Design, or Interaction Design. Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good public service design and More ❯
the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to servicedelivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together … best practices. Proactively learn new research methods and analysis techniques, sharing knowledge with the UR community. Seek feedback on work and provide constructive feedback to colleagues. Desirable: Skills in Service Design, Content Design, or Interaction Design. Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good public service design and More ❯
has a starting salary of £45,680 per annum, for working 36 hours per week. We are excited to be recruiting a skilled and highly motivated Unit4 Support and Service Improvement Agent.?You will join our dynamic MySurrey Service Improvement team and leverage your knowledge in HR or Payroll processes with Unit4 or Agresso, to ensure the seamless … in Woodhatch, Reigate but we promote a hybrid approach to working. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and … plus 1 team volunteering day per year Learning and development hub About the Team Surrey County Council have implemented Unit4 as a modern, intuitive, and flexible Software-as-a-Service Enterprise Resource Planning System. A significant programme of work has been completed to deliver the full implementation, including the configuration of the system, data migration and implementing required integrations More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
CAE Technology Services Ltd
role in the Problem Management process whilst also being available as an escalation point for CAE's Senior NOC team where required for technical and Major Incident escalation. Managed ServiceDelivery - Identifying and implementing opportunities for Continual Service Improvement for key services through effective Problem Management and NOC best practise activities. Reviewing documentation and working with other … ongoing critical incidents and problems Reviewing and maintenance of Technical Run Books for solutions and/or customers to enable the rest of the technical teams to provide the service in a consistent manner, updating and training where applicable. To assist in research and peer review of non-core products that may be required to resolve issues with supported … Incident and Problem Management processes. Ability to communicate at all levels inside and outside the business in both written and verbal form. Identifying, developing and implementing opportunities for continual service improvement. Review of documentation (KBA's/Training/Autotask Integrations) to define best practice and standardisation, updating documentation where appropriate as part of servicedelivery REQUIRED More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the IT … managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination of marketing More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Morson Talent
Executive Cost Manager, you'll provide strategic cost leadership across multiple complex infrastructure projects, from early-stage cost advice through to final account. You'll be responsible for overseeing servicedelivery, mentoring internal teams, and acting as a trusted commercial advisor to clients. This role is ideal for a seasoned professional with proven consultancy experience in large-scale … excellent opportunity for a commercially driven professional with a collaborative mindset and strong technical grounding to influence major construction outcomes. Key Responsibilities Include: - Lead the commercial and cost management delivery on major infrastructure projects. - Manage and coordinate internal teams, ensuring high-quality servicedelivery across all project stages. - Build, grow, and maintain strong client relationships, acting as More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Hays
looking to grow their career in commercial operations or vendor management. What You’ll Be Doing Support the coordination of a portfolio of vendors, helping to track performance and service delivery. Assist in gathering and analysing data to ensure services are cost-effective and aligned with business needs. Help prepare reports and dashboards to monitor vendor KPIs and service … general PC skills, with the ability to analyse and present data clearly. Good communication skills and a proactive approach to problem-solving. A keen interest in telecoms, technology, or servicedelivery environments. Ability to work collaboratively in a team and manage multiple tasks effectively. What’s in It for You? A 26-week contract with potential for extension. More ❯
at Zopa, so join us, and make it count.Want to see us in action? Follow us on Join Us! If you're eager to learn, provide top-notch customer service, and play a vital role in enhancing the employee experience at Zopa, apply now to join our People Operations team. As ourPeople Operations Coordinator, you will be a key … member of the People Operations team, supporting day-to-day HR activities and delivering excellent service to our employees. You'll collaborate closely with the People Operations team to ensure efficient operations, helping to foster an environment of engagement, compliance, and employee satisfaction. This role will be ideal for someone passionate about HR, customer service, and organizational efficiency. … You'll be provided full training and the opportunity to build a strong foundation in HR Operations & Technology. A day in the life: Customer Service & Ticketing : Serve as the first point of contact for employee inquiries, ensuring timely, friendly, and effective responses. Use a ticketing system to manage and resolve queries related to HR operations, policies, and systems. Administrative More ❯
Dorking, Surrey, England, United Kingdom Hybrid / WFH Options
Specialist Recruit
development, new core system, cyber strategy, and infrastructure. Coordinate timelines, agendas, action tracking, and department-wide processes. Project and Risk Management Lead and support IT projects from initiation to delivery, ensuring successful execution and stakeholder engagement. Support the management of the IT department’s risk register and coordinate internal audits and post-audits. Assist with the renewal of cyber … Team, MRCF, Risk and Audit Committees,and the Board. Provide data analytics and performance reporting on department projects and initiatives. Monitor KPIs and contribute to continuous improvement in IT servicedelivery and governance. Vendor and Budget Management Assist in managing software vendors, contract negotiations, and service delivery. Support budget planning, forecasting, and monitoring across IT initiatives. Policy More ❯
Baginton, Warwickshire, United Kingdom Hybrid / WFH Options
Arden University
ensuring and compliance of our existing campuses and Head Office, ensuring safe, functional, and welcoming environments for students and staff. In addition, the department leads on the planning and delivery of new campus developments, expanding Arden's UK and international footprint in line with our strategic ambitions. We work closely with internal teams and external partners to bring new … locations into our portfolio efficiently and to a high standard. This is a dynamic, forward-looking team committed to high-quality servicedelivery, sustainability, and continuous improvement across all areas of property and facilities management. About the Opportunity: This is an exciting opportunity to play a key role in shaping the future of our campus operations at a … time of significant growth. Reporting to the Director of Campus Development and Expansion, you will be responsible for overseeing the performance and delivery of services provided by a shared services group team - as well as managing a range of outsourced estates, facilities, and compliance contracts. You will ensure that all property and facilities services meet agreed standards, support operational More ❯
contract Highly competitive employee benefits to include wellbeing fund, gym membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global servicedelivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data … and products during transition phases Drive a culture of proactive user focus through building authentic relationships at every user interaction Mentor other global team members, junior staff, including IT Service Desk and Digital User Experience Analysts Design and maintain the firm’s desktop environment and related technologies Monitor the effectiveness of support processes and suggest improvements as needed Senior … Desktop Analyst Skills & Requirements: 5+ years’ experience in an enterprise organisation working with Cloud Service Providers (e.g. M365/Azure) Ability to be the technical lead/SME on complex global projects Experience in migrations from Configuration Manager (SCCM) to Intune/Modern Management More ❯
drive a 3-5-year omnichannel capability roadmap, enhancing maturity across global markets in collaboration with cross-functional and regional teams. Lead Strategic Integration : Align omnichannel initiatives with Hub service evolution, digital transformation (DT), and Insights to Impact (I2I) for cohesive execution and resource allocation. Drive Consistency & Innovation : Champion customer experience design principles, scale best practices, and incorporate local … strategy clearly, manage change effectively, and ensure organizational alignment and buy-in across Patient Impact and beyond. Qualifications Minimum Experience/Skills: 10-15+ years in digital operations, servicedelivery, or omnichannel enablement, ideally within pharma or regulated industries. Fluency in English Bachelor's Degree Preferred Experience/Skills: Master's Degree or higher Proven track record … in designing and scaling digital or omnichannel services in global or regional shared services models Strong operational and delivery mindset with experience in resource planning, project management, and performance tracking Knowledge of omnichannel technology: SFMC, orchestration, DAM, analytics, CDPs, GenAI Skilled in service frameworks: intake models, SLAs, KPIs, governance Understanding of pharma customer journey design and omnichannel strategy More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
LHH
a week in the office) | Full-time, Permanent | Qualified Solicitor Are you a qualified solicitor with a passion for technology and a desire to shape the future of legal servicedelivery? We're supporting on a unique opportunity that blends your legal expertise with innovation, product influence, and client engagement. This role offers a rare chance to step … in legal technology Why This Role? Work with global clients across sectors like retail, finance, logistics, and tech Be part of a fast-paced environment driving innovation in legal servicedelivery Gain exposure to product development, client strategy, and legal operations A meaningful alternative to traditional private practice or in-house roles Interested in applying? Apply today or More ❯