to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a spectrum of management, consulting, and systems integration services to … to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests and their resolutions in the internal ticketing system. Direct unresolved issues to the next level of support personnel Help create technical documentation and … manuals (KA) for known issues. Image and deploy Laptops/Desktops/Tablets to end users. Asset Management (stock level check, tracking, receiving, preparing and shipment of assets To provide VIP support as required, includes expediated end user device troubleshooting, proactive support, proactive monitoring and health checks, targeted training More ❯
watford, hertfordshire, east anglia, United Kingdom
Cognizant
to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a spectrum of management, consulting, and systems integration services to … to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests and their resolutions in the internal ticketing system. Direct unresolved issues to the next level of support personnel Help create technical documentation and … manuals (KA) for known issues. Image and deploy Laptops/Desktops/Tablets to end users. Asset Management (stock level check, tracking, receiving, preparing and shipment of assets To provide VIP support as required, includes expediated end user device troubleshooting, proactive support, proactive monitoring and health checks, targeted training More ❯
document business requirements Evaluate, analyse and support business change impacts Undertake large and complex data analytical activity as well as help to form data management strategies Assist in establishing strategic vision and strategic journeys of businesses Work closely with the Product Owner to understand the business drivers and desired … these Help to translate the designs into stories for the developers Support User Acceptance Testing activities, by helping to define test scenarios and assisting management of testing and training Help recommend and design modelling and testing approaches/methodologies Drive continuous improvement initiatives PROFILE Required Skills Knowledge of human … be advantageous Reporting and Dashboarding knowledge would be advantageous Experience of working within a large-scale and complex integration programme Experience of ITIL/ServiceManagement methodologies Experience of working with partner organisation and 3rd party suppliers What we do for you: At Leidos we are PASSIONATE about More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Fortray Global Service Limited
IT security policies. A good working knowledge of software and operating systems would also be beneficial. You will be reporting directly to the IT service desk manager, delivering IT support services for the wider organization and its clients. Key Responsibilities of the Role Ensure SLAs are met by promptly … the ticket resolved where possible or assigned to the next resolving group in a timely manner. Provide a professional and high-quality customer support service adhering to servicemanagement principles. Troubleshoot desktops, laptops, Servers, hardware, software, and network faults. Provide support to 1st line to help upskill More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Fortray Global Service Limited
IT security policies. A good working knowledge of software and operating systems would also be beneficial. You will be reporting directly to the IT service desk manager, delivering IT support services for the wider organization and its clients. Key Responsibilities of the Role Ensure SLAs are met by promptly … the ticket resolved where possible or assigned to the next resolving group in a timely manner. Provide a professional and high-quality customer support service adhering to servicemanagement principles. Troubleshoot desktops, laptops, Servers, hardware, software, and network faults. Provide support to 1st line to help upskill More ❯
operations are fully aligned with business objectives, regulatory requirements, and client expectations. This role requires a strategic leader with a deep understanding of investment management operations, emerging financial technologies, and experience of delivering transformation and operational efficiency programmes within their domain. This role is a certified role under the … other regulatory requirements. Key Responsibilities: Operational Leadership Oversee the firm's end-to-end investment operations, including trade execution, settlements, and fund administration and service providers. Ensure operational resilience and business continuity planning, mitigating risks associated with market volatility and cyber threats. Implement automation and process enhancements to streamline … back-office and middle-office functions. Maintain a strong culture of risk management, compliance, and internal controls across technology and operations. Technology Leadership Develop and execute a technology strategy that enhances operational efficiency and supports the firm's growth ambitions. Lead digital transformation initiatives, ensuring the implementation of portfolio More ❯
ServiceNow Service Manager VP Level Permanent - CSDM, ITSM, ITIL, ServiceNow Development - Hybrid Our FX Settlements client is looking for a Senior ServiceNow Service Manager to join them on a permanent basis (VP Level.) Job Responsibilities: Provide strategic oversight and ownership for the design, development, modification, and implementation of … requirements. Work directly with customers to understand business requirements for ServiceNow platform. Manage ServiceNow vendor relationship and developers. Provide knowledge of CMDB and Common Service Data Model (CSDM) concepts and best practices. Summary of Qualifications: Advanced experience in configuring/implementing/developing ServiceNow functionality across ServiceNow modules (cross … techniques Experience implementing integrations of ServiceNow to external systems with knowledge of common integration techniques Design and deployment of CMDB, CMDB discovery and Common Service Data Model (CSDM) concept Experience KPI reporting including CMDB Health (Completeness, Compliance and Correctness) and managing on a monthly/weekly basis. 5 to More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
3Search
company and take your digital marketing career to the next level! Our client is an innovative, internationally expanding software company offering cutting-edge Enterprise ServiceManagement (ESM) solutions. With over 1,400 enterprise customers and a strong presence across Europe, they empower organizations to deliver exceptional service quality while managing service costs more efficiently. With a collaborative team culture and over 450 employees across 14 global locations, this is your chance to grow your career in a dynamic environment where your ideas matter and your contributions drive real impact. 🚀 The Opportunity: As the Digital Marketing … beyond. Key areas of focus: Hands-on ownership of Google Ads, LinkedIn Ads, retargeting, programmatic ads , and email campaigns End-to-end ad account management : strategy, implementation, optimization, reporting Close collaboration with international sales and lead teams to align marketing efforts and qualify opportunities Partnering with content teams and More ❯
Manager needed to join our team, here at VML Enterprise Solutions. The opportunity: An experienced Release Manager with extensive experience of DevOps related release management, who leads teams to follow best practices in development standards and coding reviews. You have an enthusiasm for learning new skills and initiative to … deliver the best outcomes for our clients. You will be primarily responsible for the management and protection of releases through, where appropriate, Build/Develop, QA, UAT, Pre-Prod and Production environments across multiple technical stacks including front ends, middleware, core commerce platforms and more. What you'll be … party managed-hosting providers to increase automated processes end-to-end. Work with the development teams. Coach and help automate release processes. Inform senior management of enterprise-wide exposure to release risk and effectively mitigate it. Create, track, and maintain a published release and deployment calendar. Know the tech More ❯
Infrastructure Engineer - Data Platform Services to join our CIDO department. As a Subject Matter Expert (SME), you will provide strategic expertise to ensure effective management of technical and business services within your specialist area. You will be responsible for the transition and ongoing support of relevant solutions at CBS … AWS Redshift, AWS concepts & practices, Agile methodologies, ServiceNow, and Jira Knowledge of SQL Server databases, supporting applications within AWS and Azure, and understanding systems management procedures in a large, mission-critical environment Experience with capacity planning, performance tuning, proactive monitoring, ITIL-based servicemanagement, and creating documentation More ❯
the user experience across a variety of platforms and tools. Key Responsibilities Deliver support across hardware, software, desktop, and virtual systems. Manage incidents and service requests in collaboration with MSPs and vendors. Administer Microsoft 365, Azure, Active Directory, and other core systems. Monitor and respond to IT security alerts … escalating as needed. Support infrastructure (Windows Server 2016/2020, Hyper-V), networking equipment (routers, switches, VPNs, firewalls), and various collaboration tools. Handle asset management, onboarding/offboarding, and lifecycle IT service activities. Support industry-specific applications including CAD/design tools like Autodesk, Rhino, and SketchUp. Essential …/11 desktop support Windows Server, Hyper-V, networking fundamentals Microsoft 365, Azure, Active Directory IT security best practices and incident handling Experience with servicemanagement processes (ITIL-aligned) Does this sound like you? Please apply now. More ❯
the user experience across a variety of platforms and tools. Key Responsibilities Deliver support across hardware, software, desktop, and virtual systems. Manage incidents and service requests in collaboration with MSPs and vendors. Administer Microsoft 365, Azure, Active Directory, and other core systems. Monitor and respond to IT security alerts … escalating as needed. Support infrastructure (Windows Server 2016/2020, Hyper-V), networking equipment (routers, switches, VPNs, firewalls), and various collaboration tools. Handle asset management, onboarding/offboarding, and lifecycle IT service activities. Support industry-specific applications including CAD/design tools like Autodesk, Rhino, and SketchUp. Essential …/11 desktop support Windows Server, Hyper-V, networking fundamentals Microsoft 365, Azure, Active Directory IT security best practices and incident handling Experience with servicemanagement processes (ITIL-aligned) Does this sound like you? Please apply now. More ❯
Market leading High growth business - Waste Management into Construction career prospects! Operationally - best in class! National Business Development Manager - Waste Management The Role of Senior Business Development Manager This is a home/field based Strategic Business Development Manager role. You will be responsible for strategically winning accounts … selling waste and demolition services into the top 500 Main Contractors - providing total waste management solutions. As Business Development Manager, you will strategically target accounts. You will be tasked with building partnerships with Sustainability Managers, Procurement, Environmental Managers, Health & Safety and Service Managers and up to C-Level … other services into the business to maximise incremental growth opportunities. The Company hiring a Key Account Manager Our client are a leading national waste servicemanagement provider with a reputation within the market of delivering highly reliable services and solutions to a broad range of customers. Our client More ❯
Company: Finning International Inc. Number of Openings: 1 Worker Type: Permanent Position Overview: Join our global team as an Identity and Access Management Engineer, specializing in SailPoint, Delinea, and EntraID. Drive IAM operations, enhance services, mentor team members, and collaborate across departments. Job Description: Key Responsibilities Operations: Manage IAM … operations, user provisioning, access control, and system health. Ensure effective delivery of IAM operations, including handling tickets, maintaining hygiene, and servicemanagement Troubleshoot and resolve IAM-related issues Account lifecycle operations/auditing Projects: Lead and support IAM projects, integrate systems with cloud services, and drive continuous improvement … promote continuous improvement and evolve IAM practices Integrate IAM systems with cloud services and third-party platforms (e.g., Okta, Duo), including the development and management of identity APIs and connectors. Collaborate with IT and security teams to implement and maintain access policies and controls Documentation: Maintain IAM documentation, conduct More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
technical support to all users across the College, both academic and administrative. Distribute ICT consumables as necessary and manage IT assets effectively. Utilize the servicemanagement system for: Problem investigation and diagnosis. Implementation of solutions and documentation of actions and findings. Communication with users throughout support processes. Escalation … problems to senior IT staff or external agencies where required. Assist with managing and maintaining user accounts within Active Directory. Support the implementation and management of user environments using relevant software such as Group Policy. Monitor and maintain College systems in alignment with established plans. Ensure all new equipment … renewals of services. Desktop & Application Support Diagnose and repair PCs, Macs, laptops, tablets, peripherals, and applications. Support all school software applications, including the School Management Information System, VLE, and library management system. Provide support for servers, including backup routines. Installation, Configuration & Cyber Security Ensure all College-owned devices More ❯
application support and manage permissions, configuration, and user access. Resolve technical issues by accurately documenting and managing user tickets with tools like Jira or Service Desk Plus. Support ERP/CRM platforms across their full lifecycle, from deployment to retirement. Engage with stakeholders to ensure platforms meet and exceed … service criteria. Enable continuous improvement initiatives and problem resolution. Enhance user functionality with automation tools such as Power BI, Power Automate, Advanced Excel, or PowerApps. Collaborate on enterprise-scale data migrations or transitions. Provide workplace training and documentation to empower employees in using cloud platforms effectively. Maintain platform security … ll need the following skills or knowledge: Competency with Microsoft tools like SharePoint, PowerApps, Power Automate, and Power BI. SQL DBA and Azure-hosted servicemanagement skills are a bonus. An understanding of IT service methodologies (e.g., ITIL) and information security best practices. Proven ability to deliver More ❯
application support and manage permissions, configuration, and user access. Resolve technical issues by accurately documenting and managing user tickets with tools like Jira or Service Desk Plus. Support ERP/CRM platforms across their full lifecycle, from deployment to retirement. Engage with stakeholders to ensure platforms meet and exceed … service criteria. Enable continuous improvement initiatives and problem resolution. Enhance user functionality with automation tools such as Power BI, Power Automate, Advanced Excel, or PowerApps. Collaborate on enterprise-scale data migrations or transitions. Provide workplace training and documentation to empower employees in using cloud platforms effectively. Maintain platform security … ll need the following skills or knowledge: Competency with Microsoft tools like SharePoint, PowerApps, Power Automate, and Power BI. SQL DBA and Azure-hosted servicemanagement skills are a bonus. An understanding of IT service methodologies (e.g., ITIL) and information security best practices. Proven ability to deliver More ❯
application support and manage permissions, configuration, and user access. Resolve technical issues by accurately documenting and managing user tickets with tools like Jira or Service Desk Plus. Support ERP/CRM platforms across their full lifecycle, from deployment to retirement. Engage with stakeholders to ensure platforms meet and exceed … service criteria. Enable continuous improvement initiatives and problem resolution. Enhance user functionality with automation tools such as Power BI, Power Automate, Advanced Excel, or PowerApps. Collaborate on enterprise-scale data migrations or transitions. Provide workplace training and documentation to empower employees in using cloud platforms effectively. Maintain platform security … administering NetSuite and/or Salesforce platforms. Competency with Microsoft tools like SharePoint, PowerApps, Power Automate, and Power BI. SQL DBA and Azure-hosted servicemanagement skills are a bonus. An understanding of IT service methodologies (e.g., ITIL) and information security best practices. Proven ability to deliver More ❯
and the Higher Education SORP. Proven experience leading large-scale, complex transformation projects within finance or systems environments. Exceptional analytical, problem-solving, and stakeholder management skills. Strong knowledge of software development methodologies (e.g. Agile, Waterfall) and tools like Microsoft Project. Experience implementing organisational change, promoting innovation, and overcoming resistance … new ways of working. Outstanding communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Knowledge of ITIL and servicemanagement methods is desirable. Educated to degree level or equivalent. What We Offer: The chance to lead a high-impact project transforming financial More ❯
and the Higher Education SORP. Proven experience leading large-scale, complex transformation projects within finance or systems environments. Exceptional analytical, problem-solving, and stakeholder management skills. Strong knowledge of software development methodologies (e.g. Agile, Waterfall) and tools like Microsoft Project. Experience implementing organisational change, promoting innovation, and overcoming resistance … new ways of working. Outstanding communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Knowledge of ITIL and servicemanagement methods is desirable. Educated to degree level or equivalent. What We Offer: The chance to lead a high-impact project transforming financial More ❯
Job Type: Contract 🔹 Engagement Type: Implementation and Support A global end-user organisation is seeking an Oracle EBS Functional Lead to take ownership of service delivery, lead stakeholder engagement across finance teams, and act as the subject matter expert across Oracle EBS and EPM Fusion solutions. This is a … Lead and SME for Oracle EBS and EPM Fusion across delivery and support 🔸Lead stakeholder engagement within a global Finance function 🔸Work with Managed Service Providers and internal technology teams to ensure delivery of Finance and Procurement solutions 🔸Deliver enhancements to key modules including Procurement, Accounts Payable, and Expense … Reporting 🔸Champion compliance, best practice, and service innovation in Oracle Finance delivery Key Skills Required ✅Proven experience leading Oracle service delivery in global, matrixed environments ✅Expertise in Oracle EBS and EPM Fusion modules, including operations service strategy ✅Knowledge of third-party cloud servicemanagement and More ❯
Job Type: Contract 🔹 Engagement Type: Implementation and Support A global end-user organisation is seeking an Oracle EBS Functional Lead to take ownership of service delivery, lead stakeholder engagement across finance teams, and act as the subject matter expert across Oracle EBS and EPM Fusion solutions. This is a … Lead and SME for Oracle EBS and EPM Fusion across delivery and support 🔸Lead stakeholder engagement within a global Finance function 🔸Work with Managed Service Providers and internal technology teams to ensure delivery of Finance and Procurement solutions 🔸Deliver enhancements to key modules including Procurement, Accounts Payable, and Expense … Reporting 🔸Champion compliance, best practice, and service innovation in Oracle Finance delivery Key Skills Required ✅Proven experience leading Oracle service delivery in global, matrixed environments ✅Expertise in Oracle EBS and EPM Fusion modules, including operations service strategy ✅Knowledge of third-party cloud servicemanagement and More ❯
a pivotal role in enhancing our technical support capabilities, improving documentation, and collaborating closely with the engineering manager and other stakeholders to ensure seamless service delivery. Job Summary We are seeking an experienced ServiceNow Architect to join our team and drive the design, implementation, and optimization of our ServiceNow … modules Experience with ServiceNow implementation in defense industry environments Knowledge of Agile development methodologies Experience with ServiceNow upgrade planning and execution Background in IT servicemanagement or IT operations Experience with ServiceNow Performance Analytics and reporting Summit 7 Systems is an equal opportunity/affirmative action employer and More ❯
support our growth, we are looking for a ServiceNow Senior Technical Consultant , who can straddle both business requirements and technology implementations to deliver IT ServiceManagement solutions for Germany. The Senior Technical Consultant role is one of the core components in all our implementations. This role is responsible … knowledge is a plus. Personal skills and qualities: Strong personal commitment to quality service. Must have experience dealing with technical end-users in a service-oriented role. Highly focused on customer satisfaction. Ability to switch between multiple tasks/projects/contexts. Curious and self-learner. Ability to assume More ❯
. Proficiency in managing servers, storage, and data centres. Familiarity with Azure cloud platforms. Understanding virtualization and containerization (Hyper-V). Systems and Software Management Experience with operating systems (Windows Server, macOS). Knowledge of Microsoft software (Office 365, InTune). Manage and maintain Windows Active Directory (Hybrid). … Experience with Asset Management. Cybersecurity and Risk Management Understanding cybersecurity frameworks (ISO 27001, NIST). Knowledge of firewalls, IDS/IPS, and antivirus systems. Incident response and disaster recovery planning. Awareness of compliance regulations (GDPR, HIPAA, etc.). Cloud Computing Expertise in cloud services like SaaS, PaaS, and IaaS. … Managing hybrid or multi-cloud environments. Cloud migration strategies and cost management. IT ServiceManagement Familiarity with ITIL frameworks. Experience with helpdesk systems and ITSM platforms (D365, SysAid). Emerging Technologies Ability to assess the impact of new technologies on the organization. Backup and Recovery Managing backup solutions More ❯