76 to 100 of 471 Service Management Jobs in England

Company description: IT Infrastructure Service Manager - Network and Data centre Job description: Uniting whats next in traffic. At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic … applicants to encourage agile working and innovation. Do you want to make a difference with the work you do? Join us as a IT Service Professional Please note This role is not eligible for Skilled Worker visa sponsorship. What are my responsibilities? You will be responsible for the full ...

Vendor & Service Performance Manager London | Hybrid Working Technology services don't fail because of one team. They succeed when everything works together. We're partnering with a global insurance broker to find an IT Vendor & Service Performance Manager who will sit at the heart of technology operations, owning … service performance across internal teams, strategic suppliers and business-critical platforms. This isn't a traditional infrastructure management role. It's an opportunity to become the single point of accountability for technology service outcomes, influencing senior stakeholders, driving supplier performance and ensuring technology delivers measurable value ...

Title: Crytography and Key Management Specialist Location:Knutsford Rate: Up to £450 a day Start Date: Mid July Job Type:Contract 6 months The Opportunity We are seeking an experienced Cryptography & Key Management Specialist to join a high-performing security team responsible for the delivery, support, and governance … enterprise cryptographic services. This role plays a critical part in ensuring the integrity, availability, and security of cryptographic infrastructure and key management services across a complex global environment. The successful candidate will combine strong technical knowledge of cryptographic technologies with a risk and control mindset, supporting business-critical applications ...

Release Manager to join a high-profile government services environment. This role is responsible for leading change enablement activities, ensuring effective release coordination, managing service delivery risks, and driving continual service improvement across a complex IT estate. You will act as the process owner for Change Enablement, working … closely with customers, technical teams, service managers, and senior stakeholders to ensure successful delivery of services while maintaining compliance with industry and government standards. Key Responsibilities Manage customer expectations and communicate service risks, dependencies, and impacts. Plan, coordinate, and oversee releases and associated interdependencies. Identify, assess, and mitigate ...

Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect … following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow Knowledge of multiple ServiceNow applications across the platform - ITSM and more Understanding of Service Management best practice - ITIL Adept and providing and delivering feedback Delivering work using agile methodologies Able to take responsibility for own learning and demonstrate ...

Role: Client Service Manager Location: Middlesborough (Office-based) Salary: Competitive - DOE Reports to: Managing Director About the Role We are looking for an experienced Client Service Manager to lead and take full ownership of our Service Desk. This is a senior management role reporting directly … Managing Director, with our Technical Stack Leads reporting into you. You will be responsible for the overall performance, quality, and client experience of the Service Desk, ensuring service levels are consistently met and the team operates efficiently, professionally, and cohesively. This role suits someone who is first ...

love to hear from you. The Senior IT Support Analyst Role We're investing heavily in modern workplace technologies and AI-powered service management, including Freshservice Freddy AI, Microsoft Copilot and Claude Enterprise, giving you the opportunity to help shape the future of IT support across the business. … take ownership of the day-to-day helpdesk operation, providing expert 2nd line support whilst acting as the technical lead for the service desk. Working closely with the IT Manager, you'll help improve user experience, introduce smarter ways of working and play a key role in developing ...

serve organisations across a wide range of industry sectors that require advanced, bespoke security solutions and the highest-level security clearances. Your responsibilities - Service Desk & Call Management Coordinate and prioritise service calls for CCTV, access control, intruder alarms, intercoms, and related systems. Log, categorise, update, and close … tickets accurately within the service management system. Allocate work to field engineers and subcontractors based on skills, location, and urgency. Act as an escalation point for critical, high-priority, or SLA-breaching incidents. Customer & Stakeholder Communication Act as a primary point of contact for customers regarding faults, maintenance ...

client wishes to hear from strong Service Transition Analysts to join their expanding IT department This is a hybrid role and will require 2 days a week in the office - applicants will need to show that they are strong in the following areas My client is growing its Service Management capability and needs someone who can bring structure, governance, and pace to the Service Portfolio lifecycle. The successful candidate will ensure new and changed services are support-ready, scalable, and moved into live operation with confidence. The role will include Own the Service Portfolio lifecycle. ...

Operations Manager Excellent opportunity to join a growing MSP and lead hardware operations across the business. Senior role overseeing equipment builds, deployments, repairs, stock management and workshop engineers. Hands-on position working closely with Service Delivery, Projects, Procurement and Technical teams. To apply, please email … client? Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced Hardware Operations Manager to take ownership of hardware services, workshop operations and deployment activities across the business. This ...

What you'll do The Technical Delivery Lead is accountable for the end‐to‐end delivery of complex network work packages, leading outcomes through service management of external partners and strategic suppliers and influencing matrixed internal teams to ensure delivery is controlled, assured, and aligned to agreed milestones … standards, and service commitments. Own end‐to‐end technical delivery of complex network work packages, from mobilisation through to acceptance and handover. Service‐manage external delivery partners (onshore and offshore), setting, monitoring and enforcing SLAs, KPIs and OLAs to ensure predictable, high‐quality outcomes. Act as the primary ...

summary This role leads user support services, issue management, and BAU project delivery fordigital clinical and non-clinical systems across WVT, ensuring safe, effective and efficientsystem use to support high-quality patient care. The post holder manages the user supportteam, rotas (including out-of-hours/on-call provision … oversees system upgrades andimprovement projects, and supports change management and ongoing development of keyTrust digital systems. The role includes complex and sensitive information relating to clinical systems, operationaldelivery, service change and project management to a wide range of stakeholders, requiring interpretation, tact, negotiation and diplomacy where there ...

Position: Service Delivery Engineer (Network) Located: 10 Dominion Street, London, EC2M 2EF Reporting to: Solution Engineering Team Lead About Us We are a fast-growing Managed Services Provider delivering connectivity, networks, firewalls, Microsoft cloud, and cybersecurity solutions. We partner with UK SMEs, commercial real estate landlords, and high-growth … Growing, Go Further. These define how we deliver for our customers and how we develop our people. The Role We are seeking a skilled Service Delivery Engineer to join our Service Operations team, responsible for delivering and implementing customer solutions across network, connectivity, and security environments. This role ...

Operations Manager, based in Kingston Upon Hull with flexibility for remote work. The role will provide senior operational leadership for the Integration portfolio and Service Management functions of Interweave, ensuring the safe, efficient and resilient operation of core digital services. The post-holder acts as a senior technical … specialist in system integrations and interoperability, while also providing oversight of service management capabilities in line with ITIL frameworks and national digital policy. Main duties of the job Knowledge, experience & expertise in IT/Digital management & staff management Senior level experience in systems integration and Integration ...

successful candidate will be responsible for leading all Intellectual Property Rights (IPR) activities across the programme, ensuring contractual compliance, robust governance and effective management of all intellectual property, documentation and associated assets throughout the project lifecycle. Working closely with Project Management, Change Management, Quality, Engineering and Service … highest standard, and all contractual deliverables are produced in accordance with programme governance and industry best practice. Key Responsibilities · Lead the identification, classification and management of Intellectual Property generated throughout the programme. · Maintain ownership of all IPR artefacts and associated documentation in accordance with contractual obligations. ...

summary We are seeking a customer-focused and proactive IT Service Desk Analyst to join our IT team. Acting as the primary point of contact for IT support, you will provide first-line technical assistance to users across the organisation, ensuring a high-quality and efficient service is delivered in line with agreed Service Level Agreements (SLAs). This is an excellent opportunity for an IT professional who enjoys problem-solving, delivering outstanding customer service, and working in a fast-paced support environment. Key Responsibilities Act as the main point of contact ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building … across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes … implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build ...

include cloud strategy and migration, Microsoft 365 and Azure-enabled transformation, data centre modernisation, networking and connectivity, unified communications, cyber resilience, end-user computing, service transition and wider digital infrastructure programmes. The Role This is a senior, client-facing role combining enterprise architecture, cloud advisory, technical leadership, project assurance … architecture expertise is required Key Responsibilities Enterprise Architecture & Cloud Strategy Define current-state and target-state enterprise architecture across applications, infrastructure, data, security and service domains Develop cloud, hybrid cloud and cloud-first strategies that reflect client maturity, risk appetite, budget and operational constraints Create architecture principles, roadmaps, standards ...

Lead Service Manager (ITIL) £65,000 - £90,000 + Car Allowance + Bonus (up to 20%) + Pension Hybrid Working (2 days office/3 days home) - Coventry or Manchester** Our client, a well-established UK organisation operating in a complex, regulated environment, is investing significantly … Service Management function following a major restructure. As part of this, they're looking for a Lead Service Manager to take end-to-end ownership of IT service quality for a key business directive - covering internal technology teams and a portfolio of third-party vendors ...

come on board to support one of their customers with an ongoing project. The selected candidate will have strong hands-on expertise with Jira Service Management to design and optimise ITSM and CMDB solutions. You will need to work with the customer to implement ITIL-aligned service management solutions on Atlassian Cloud. Responsibilities include: Implementing ITSM processes on Jira Service Management Design, integration and configuration of ITSM solutions Conducting stakeholder workshops Ideally you will have: 5+ years experience with ITSM tools Excellent communication skills (Both written and verbal) ITIL and Atlassian certifications ...

global market leader where you can drive new business, grow key accounts and play a pivotal role in expanding a high-performing IT Service Management portfolio? This is a permanent opportunity for a Sales Executive to join an established and growing organisation at the forefront of IT Service Management solutions. The role offers a balanced focus between new business development and account management, giving you full ownership of the sales lifecycle while building long-term customer relationships. You will be responsible for winning new logo business, developing a strong personal pipeline and expanding existing accounts ...

Description Service Management AnalysteDV ClearanceBased near Cheltenham - potential to be done in LondonASAP NeedMarket rate - happy run by end customerSummary & Requirements Our client is looking for a Service Management Analyst with eDV clearance, effectevly a Business analyst with strong ITIL/service management experience.They ...

Service Management AnalysteDV ClearanceBased near Cheltenham - potential to be done in LondonASAP NeedMarket rate - happy run by end customer Summary & Requirements Our client is looking for a Service Management Analyst with eDV clearance, effectevly a Business analyst with strong ITIL/service management experience.They ...

growth. The Opportunity We're seeking a driven, entrepreneurial Account Executive to join a newly formed team bringing Asana's platform to IT and service teams. This is a unique opportunity to be at the ground floor of an emerging go-to-market motion, working as part … helping to bring customer feedback to the product team and design the product and pricing strategy. You'll be starting conversations with IT leaders, service delivery teams, and cross-functional stakeholders who are looking to modernize how they coordinate work, deflect repetitive requests, and deliver exceptional employee experiences. This ...