WINDSOR HOUSE, GADBROOK BUSINESS CENTRE, RUDHEATH, NORTHWICH, England
A.S.M TECHNOLOGIES LTD
the market leader in providing IT and technology based supplier rationalisation, building on a culture of delivering significant cost-savings, innovation solutions and excellent customerservice as part of the process. ASM Technologies are a multi-national business with offices in Paris, Dusseldorf and a head office and … support a fulfilment infrastructure across 4 continents and 55 countries globally. With unparalleled channel expertise across a wide range of technology commodities, high quality customerservice and continuous improvement, we help our customers control operating costs and create a more dynamic interface with the global market. more »
Kent, England, United Kingdom Hybrid / WFH Options
La Fosse
in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customerservice through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customerservice and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »
for a Technical Administrator to join our team based in West Thurrock. We are looking for someone who is personable, organised and has excellent customerservice skills. Responsibilities: Coordinate and support the Goods In department Receiving samples and logging their arrival Logging the samples into the Laboratory System … spreadsheets Key Requirements: Previous experience in an administration role is beneficial but not required Good IT literacy skills, especially Excel Excellent communication skills Excellent customerservice skills Professional and responsible Full UK driving license Personable and customer focused You will need to have strong administration skills with more »
Rickmansworth, Hertfordshire, South East, United Kingdom
Clinisupplies
strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities. Role Overview: We are seeking a dynamic and compassionate outbound customerservice specialist to join our team at Clinisupplies. Clinisupplies are transforming products and services to help people with continence challenges live more freely … exhaustive list of all the duties that you may be required to do. Make outbound calls to welcome new consumers to the Home Delivery Service Make outbound calls as part of marketing campaigns and consumer focused programmes, with a view to ethically increase market share. Provide insights and feedback … Matter Expert in your field. Report from various internal databases Update internal databases, abiding by GDPR regulations. Work collaboratively to ensure all Contact Centre service levels are achieved in line with agreed KPIs. Experience and Skills Required: Youll have: Background of working in consumer facing roles with experience of more »
Field Service Executive Permanent, full time Field based in South London/Dartford Excellent salary, company car, bonus & benefits Field Service Executives thrive on partnering with retail customers to resolve complex problems that often result in negotiations. They enjoy visiting customers and building relationships to understand the nuances … They are excited by potential connections, performance improvements in their accounts and using reports alongside digital data to complete route cause analysis within their customer portfolio. The purpose is to build great relationships with our customers, educate them about CHEP and ensure we can work together to maintain/… from misuse and returned to CHEP, or re-use paid for. You are a person who enjoys training and influence to ensure the CHEP service is delivered, leading to improved customer satisfaction and CHEP collection performance. This is a role that empowers you to use your soft skills more »
strong IT skills and the ability to handle confidential information with discretion. If you thrive in a fast-paced environment and enjoy providing exceptional customerservice, then we want to hear from you! Apply now. We offer some excellent rewards & benefits including: We offer all team members … Milestone Birthdays - get an EXTRA day off to celebratethat special birthday. Company sickpay which is over and above the statutory entitlement. (subjectto length of service) Refer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C's apply). Recognition and staff appreciation initiatives. Long service … team that visitors or people telephoning the home will probably speak to. You will therefore play an important role in providing the highest possible customerservice to our residents and their families. The Receptionist also reports into the Home Administrator, so will provide valuable administrative support in ensuring more »
currently seeking a highly motivated individual to join their team as an IT Support Apprentice. The apprentice's primary role is to provide excellent customerservice and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine … run business, extremely friendly, approachable and efficient. Nothing is too much trouble. You can be confident that you will receive the highest standard of customerservice from the moment you book that initial pre valuation check all the way through to completion. The role: Possible start date: 01.07.2024 … IT issues and ensure that SLA's are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your manager Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time The more »
Wallingford, England, United Kingdom Hybrid / WFH Options
Healthcare Research Worldwide (HRW)
information regarding the potential new suppliers - add to database if necessary Requirements We are looking for an exceptional individual who is passionate about healthcare, customerservice and delivering excellence. You don't need to have worked in Market Research or Field Work before, previous administration or customerservice experience would be great. If you tick all of the boxes below, please apply online today: You will be a highly organised individual An excellent communicator with great interpersonal skills Highly attentive to detail Excellent at collaboration and team working Benefits Teams who play together, stay together more »
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
MSX International Limited
you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customerservice experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »
opportunity to join a brand new D365 development team as a hands-on Developer building a portfolio of global Dynamics CRM solutions across the CustomerService and Sales Enterprise modules within a Peppermint, PaaS and Azure environment. Youll require the following skills and experience: Extensive D365 CRM hands … on development experience (mid level) Extensive experience of D365 CRM CustomerService and Sales Enterprise modules High proficiency in C#, Javascript, Typescript Exposure to Azure services, Power Platform and DevOps practices Experience deploying D365 CRM solutions in global organisations Any exposure to Peppermint or other solution layers highly … Very strong communications and stakeholder management skills essential Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £65k-£71k + bonus + benefits. London & 70% remote. 24 month more »
Southampton, Hampshire, South East, United Kingdom
Morrison Data Services
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
and replacement equipment. Support the technical team with maintenance tasks and installations. Desired Skills and Attributes: Proficiency in IT Strong attention to detail Excellent customerservice skills Good administrative abilities Ability to work well in a team Logical thinking and problem-solving skills Initiative and motivation Patience and … or above, including English and Maths. Additional Information: Job Types: Full-time, Apprenticeship Benefits: Company pension, On-site parking Experience: Preferred 1 year in customerservice License/Certification: Driving Licence (preferred) Work Authorization: United Kingdom (required) Work Location: In person Ready to start your journey in IT more »
line manager (team of 3) and mentor. Specifically, it is focused on the delivery of 3 major global projects customising D365 CRM using the CustomerService & Sales Enterprise modules within a Peppermint, PaaS and Azure environment. Youll lead the development, support and promotion of D365 capabilities across the … require the following skills and experience: Extensive D365 CRM hands on development experience at a senior or lead level Extensive experience of D365 CRM CustomerService and Sales Enterprise modules High proficiency in C#, Javascript, Typescript Exposure to Azure services, Power Platform and DevOps practices Experience architecting and … Very strong communications and stakeholder management skills essential Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £86k-£96k + bonus + benefits. London & 70% remote. 24 month more »
in word and excel. Key skills required Ideally you will have B2B technical sales background and worked as an engineer or in Sales/Customerservice for 3-5 years. Ideally knowledge in technical products and solutions. An engineering/electrical background with proven sales/customerservice environment is desirable. more »
To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customerservice requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »
Amersham, Buckinghamshire, Little Chalfont, United Kingdom Hybrid / WFH Options
Jefferson Wells
and others, and have the ability to effect short-term and some long-term business go. Essential Responsibilities: Plan and implement projects at various customer work sites in the UK, including the activities of staff and subcontractors Primary customer contact for the duration of each project. May commission … resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate Translate customer needs/requirements into detailed project plans while driving internal execution to meet project targets Manage a network of resources (including contractors) in support of project execution. … the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations Ensure that delivered products and services achieve highest quality and performance levels Negotiate change orders with the customers Professionally represent GE during all more »
Junior Field Service Engineer, CT Imaging Systems Basic Salary £28,000 to £32,000 Overtime 10% Bonus Company Car Excellent Benefits ***Excellent opportunities for Service Engineers from a range of electronics/electro-mechanical systems backgrounds to join a market leading supplier of x-ray/CT imaging … systems *** The Role – Junior Field Service Enginee, CT Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Junior Field Service Engineer responsible for the service, installation and breakdown repair of a wide range of sophisticated x-ray and CT imaging systems. … Your Background – Junior Field Service Engineer, CT Imaging Systems To succeed in this exciting role you must be able to demonstrate: A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment Applications are encouraged from engineers with a broad range more »
Overview of the Role: We are recruiting for a 1 st Line IT Service Desk Engineer due to an internal promotion. This role will be joining our 1 st Line IT team which is made up of 7 engineers including the team leader, the IT Service Desk is … main day-to-day of this role is to provide an excellent first response to customers IT queries whilst maintaining our high level of customer satisfaction and fix rate. You will be managing your own ticket triage where you will assess the ticket priorities and escalate them to the … needed. You will need to have a good experience of communicating with third parties and customers via email and the phone whilst achieving our Service Level Agreements with our customers. What we can provide you is a progressive work environment, where you will be working with new technologies. An more »
Compressed Air Service Engineer Service Team Were looking for enthusiastic and driven individuals to join our team where you will be responsible for installing, maintaining, and repairing our company's products and systems at customer sites. The ideal candidate will have strong technical expertise, excellent problem-solving … skills, and a commitment to delivering exceptional service to our customers. Job type: Full time, permanent Working pattern: Hours 8.00am 5pm, Monday to Friday. Benefits: 33 days annual leave (22 days + 11 days Christmas Shutdown & Bank Holidays) Company vehicle + Fuel card Workplace pension (Government backed) No compulsory … Read, interpret, and understand equipment manuals and drawings from manufacturers. Report daily updates on workload, additional work required, and accurate maintenance reports to the service team. Diagnose and repair mechanical issues on multiple compressor systems accurately and efficiently. Demonstrate knowledge of compressor technologies and possess strong mechanical and electrical more »
Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction. Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases. Experience with CRM & ERP systems - Salesforce, SAP and SaaS (Software as a Service) solutions more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Tate
IT Service Desk Support (2nd Line) Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. (based on 28k basic, you would earn £33,600 per annum including the shift allowance) As Service Desk Operator, you will be working for a global … organisation, assisting with the roll out of network equipment across various customer sites in the UK and Europe. The role primarily involves the receipt of incident notifications from customers or network monitoring systems, on-going management of incidents (including technical troubleshooting), and subsequent resolution of incidents for external customers. … ll be working as part of a friendly and well-established team. This would suit someone who has worked in an IT support/Service desk role previously. In this job, your duties will include: Log and own customer incidents Update incidents with detailed and relevant information in more »
Documentation: Prepare and verify export documentation, including commercial invoices, packing lists, bills of lading, and export declarations, in compliance with international trade regulations and customer requirements. Customs Compliance: Ensure adherence to customs regulations and procedures for export shipments. Coordinate with customs brokers to facilitate customs clearance and resolve any … and internal stakeholders. Proactively address any delays or disruptions to minimize impact on delivery schedules. Rate Negotiation: Negotiate competitive rates with ocean carriers and service providers to optimize freight costs while maintaining service quality and reliability. CustomerService: Serve as the primary point of contact for … challenges. Continuous Improvement: Identify opportunities for process improvement and efficiency gains within the export operations function. Implement best practices and innovative solutions to enhance service quality and customer satisfaction. Qualifications: Experience in export logistics, with a focus on seafreight operations. Strong knowledge of international trade regulations, INCO terms more »
IT Service Desk Supervisor Maidstone Agile Working Circa £42,000 Full Time, Permanent Background It is a great time to join Golding as we are an efficient, local, visible and listening organisation providing sustainable homes and communities. We have an established track record for building quality homes and investing … in our local communities. We are excited to recruit for this role at Golding and appoint an IT Service Desk Supervisor. You will be part of our IT & Systems Transformation Team in our People, Digital and Change directorate and play a key role in shaping our future. What you … ll be doing The successful candidate will join our IT Service Delivery team at an exciting time, as we look to adopt a proactive service partnering approach to engage with our customers, colleagues and stakeholders to a high standard. You will be working within the IT Operations Department more »
office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer … the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and … the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customerservice always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively more »