101 to 125 of 544 Customer Service Jobs in the South East

as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well … and take initiative. •Eager to continuously learn and support new systems and services. •Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. •Excellent customer service skills, with confidence in both phone and face-to-face interactions. •Determining priorities in an environment where customer demand varies constantly. • Keeping up to date with … Shift workers Qualifications and requirements for the Technical Support Engineer: •Familiarity with MOD systems and equipment support •Hands-on experience with Inmarsat and/or VSAT systems •Knowledge of customer equipment and systems, including: •Maritime satellite equipment (Inmarsat) VSAT systems (Intellian, Seatel, T&T) •Land mobile systems (BGAN, Iridium, Thuraya, GX) IP networking (e.g., CCNA, JNCIA) Desirable Experience •Experience More ❯

2nd Line Support Engineer Excellent opportunity for an experienced 2nd Line Engineer with MSP experience to join a growing managed service provider delivering high-quality IT support to a broad client base. Full-time, permanent position based in Kent, offering a competitive salary, a range of shift patterns, and excellent progression opportunities. Immediate start available - candidates with MSP experience … please email Who are the client? Our client is a well-established UK-based IT Managed Services Provider supporting hundreds of organisations across the region. Known for delivering excellent customer service, they foster a fast-paced and rewarding environment where employees are encouraged to develop professionally and technically. What will you be doing? This is a hands-on … networking, and cloud services Conducting proactive and reactive client site visits Supporting and mentoring junior engineers Recommending and implementing technical improvements Maintaining accurate documentation and delivering high levels of customer satisfaction What will you need? Solid experience with Windows Server and Windows OS Office 365 administration Hyper-V/VMware Strong understanding of networking (DNS, routing, switching) Experience with More ❯

of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance and DV. Location: Reading The successful candidate will join a highly skilled team of support engineers providing … infrastructure support. The role will require a flexible working ethic and a pragmatic approach to IT support.Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Description of Role Responsible for … as part of an obsolescence project(s). Knowledge of Active Directory, Group Policy, DNS, VMware vCenter, VMWare ESXi and Windows PKI, among others. Works without direction and with customer nominated representatives to accomplish assigned tasks. Contributes to design for specific deliverables and assists in the development of technical solutions. Participates as part of a team and maintains good More ❯

Our client is seeking an experienced Engineer Schduler to manage and oversee a team of four. The successful candidate will be responsible for ensuring the service desk runs smoothly and efficiently, maintaining seamless service continuity for customers and ensuring all activities meet the required service level agreements (SLAs). Key Responsibilities:Service Desk Management: Manage the … day-to-day operations and requirements of the service desk.Allocate and monitor workloads across the team to ensure efficiency.Ensure the team delivers services in line with SLAs.Customer Interaction: Receive and log customer service requests via phone, email, or online platforms, ensuring all information is accurately captured.Serve as the primary point of contact for customers, keeping them informed … on service requests, engineer schedules, and resolution updates.Respond to customer enquiries and ensure a high standard of satisfaction throughout the process.Scheduling and Coordination: Prioritise and assign service engineers based on urgency, location, and skillsets.Collaborate with engineers and management to resolve scheduling issues and maintain efficiency.Coordinate training, equipment, and logistical support for engineers as required.Reporting and Documentation: Maintain More ❯

hours per week, hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations … Fortinet Switches, Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills & Experience A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is … check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities More ❯

hours per week, hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations … Fortinet Switches, Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills & Experience A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is … check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities More ❯

while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first … and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its your launchpad into the … IT world. Youll complete: AZ-900 Azure Fundamentals a foundational cloud computing certification Confident Communication develop self-awareness, body language, and digital presence Customer Service Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships ?? Ready to Apply? Click Apply and send us your CV! Once received, youll be invited to a friendly chat with More ❯

while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first … and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its your launchpad into the … IT world. Youll complete: AZ-900 Azure Fundamentals a foundational cloud computing certification Confident Communication develop self-awareness, body language, and digital presence Customer Service Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships ?? Ready to Apply? Click Apply and send us your CV! Once received, youll be invited to a friendly chat with More ❯

Technical Support Advisor to join a friendly, growing company based in Uxbridge. This role is ideal for someone with strong technical knowledge and a natural flair for delivering exceptional customer service. Whether you’ve worked in retail providing technical advice on products or already have experience in an office-based support role, this could be your next exciting step … What You’ll Be Doing: • Handle inbound and outbound technical support calls from customers• Accurately record notes and details in the system, progressing cases as required• Create clear service reports when resolving issues over the phone• Proactively monitor remote access reports to spot potential faults• Use remote access software to log into customer equipment and troubleshoot• Work closely … attendance when necessary• Flag any potential escalations to managers Who We’re Looking For: • Previous experience in a technical support role (office or retail-based)• Passionate about delivering outstanding customer service• Excellent telephone manner and strong communication skills• Confident using IT systems; Salesforce and Excel knowledge helpful but not essential• Tech-savvy and confident with fault-finding on More ❯

+ On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer … and returns for products and equipment Ability to understand and learn about new products The Person : Mechanical design engineering background or similar, such as HNC degree Good communication and customer service skills Looking for grow and develop their career Keywords : Engineer, Technical Support, Pneumatics, Automation, Customer Service, IT, Milton Keynes, Leighton Buzzard, Bedford Reference : 20762 If More ❯

+ On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer … and returns for products and equipment Ability to understand and learn about new products The Person : Mechanical design engineering background or similar, such as HNC degree Good communication and customer service skills Looking for grow and develop their career Keywords : Engineer, Technical Support, Pneumatics, Automation, Customer Service, IT, Milton Keynes, Leighton Buzzard, Bedford Reference : 20762 If More ❯

a 12 month initial contract, inside IR35. Role Purpose Lead the delivery of business and technology change initiatives with a joint focus on Oracle Field Services (OFS) and Oracle Customer Experience (CX) solutions, ensuring operational improvements and enhanced customer journeys across business units. Key Responsibilities End-to-end delivery ownership of Oracle OFS and Oracle CX projects, across … both business and technology streams, with a focus on customer journeys and operational improvements. Lead planning, resource management, and stakeholder engagement to ensure on-time, on-budget delivery of Oracle OFS and CX capabilities. Manage third-party suppliers and internal teams through all phases of project delivery, ensuring alignment to both field operations and customer engagement strategies. Facilitate … adoption of OFS and CX functionality, driving business process improvements and ensuring business readiness for both operational and customer-facing teams. Ensure adherence to agreed project delivery methodologies, governance, and reporting standards, supporting seamless integration of OFS and CX solutions. Drive business-related change, including optimising business processes to support operational efficiency and enhanced customer experience. Support the More ❯

We are looking for an enthusiastic customer focused individual to join our Mortgage processing team, as part of our Mortgage Club in our Camberley Office. As an Client Relationship Specialist, you will be working in a fast paced, client focused environment, generating opportunities for mortgage consultants, managing inbound lead flow and distribution, managing renewal activity and providing exceptional post … through phone calls, emails and other communication methods Update a database of leads and prospects for future reference Collaborate with sales to assist with effective lead generation Provide exceptional customer service to clients Manage and prioritise multiple tasks and projects to meet deadlines Ability to work across other business departments and assist with other tasks as required Skills … and Experience required to be a Client Relationship Specialist Being driven and self-motivated. Good telephone manner, strong relationship building and customer service skills. Ability to use your own initiative and problem solve quickly and efficiently. Outstanding communication skills at all levels, both written and verbal. IT literate (MS Office, Excel and Outlook). Benefits Competitive starting basic More ❯

either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The … The Support Engineer will join an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create … your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and Exchange Full UK driving license If you're looking More ❯

really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members. You will be getting involved with customer service queries and solving technical support issues on products provided by the company. You will be the first point of contact to liaise with engineers and technicians to … depth with fantastic training opportunities from the company! We need somebody who loves speaking to customers and building relationships. The ideal background would be 2-3 years in a customer facing role (retail) or having worked in a busy customer service office role. Must be car owner/driver due to location. Duties for technical support advisor More ❯

our own IP and microwave networks. What we are looking for: We're looking for proactive, 'tech-curious', competent and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. You'll also need to remain calm under pressure and have … as a specialist in multiple areas of the navigation systems' sensor estate. Contribute to the development and progression of colleagues within the whole team. Work in accordance with agreed service levels, department processes, policies and procedures. Qualifications and Education Requirements: Degree in an electronic engineering or related discipline. Minimum 5 years' hands on experience in a comparable role or … and promote and encourage team working and efficient use of time and resources. Able to influence and negotiate at an individual, team and team to team level, with excellent customer-service skills. Able to demonstrate a high degree of flexibility including out of hours working and forming part of an on-call rota for evenings, weekends and Bank More ❯

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Retail Customer Service Associate to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

Field Service Engineer, South East, UK & Ireland (Hybrid), £40,000 + Bonus As a Field Service Engineer , you ll play a key role in installing, maintaining, and supporting advanced manufacturing equipment at customer sites across the UK and Ireland. Backgrounds & Benefits Our client is a global provider of high-tech production solutions, known for innovation and precision. … You ll be joining a collaborative team that values technical excellence and customer satisfaction. As a Field Service Engineer , you ll benefit from a competitive salary, profit-related bonus, fully expensed company car or allowance, mobile phone, laptop, iPad, expense account, tool kit, pension scheme, optional healthcare, and opportunities for international travel and professional development. Field Service Engineer Responsibilities Install, commission, and test manufacturing equipment at customer sites. Perform routine maintenance, troubleshooting, and repairs. Collaborate with engineering and support teams to resolve technical issues. Deliver high-quality customer service and training. Maintain accurate service documentation and logs. Skills & Experience Required Hands-on experience with surface mount technology. Strong troubleshooting and repair skills More ❯

Field Service Engineer, South East, UK & Ireland (Hybrid), £40,000 + Bonus As a Field Service Engineer , you’ll play a key role in installing, maintaining, and supporting advanced manufacturing equipment at customer sites across the UK and Ireland. Backgrounds & Benefits Our client is a global provider of high-tech production solutions, known for innovation and precision. … You’ll be joining a collaborative team that values technical excellence and customer satisfaction. As a Field Service Engineer , you’ll benefit from a competitive salary, profit-related bonus, fully expensed company car or allowance, mobile phone, laptop, iPad, expense account, tool kit, pension scheme, optional healthcare, and opportunities for international travel and professional development. Field Service Engineer Responsibilities Install, commission, and test manufacturing equipment at customer sites. Perform routine maintenance, troubleshooting, and repairs. Collaborate with engineering and support teams to resolve technical issues. Deliver high-quality customer service and training. Maintain accurate service documentation and logs. Skills & Experience Required Hands-on experience with surface mount technology. Strong troubleshooting and repair skills More ❯

Our client is looking for a Client Engagement Specialist to join their team. This is a Homebased role Looking for someone with strong admin skills, customer service skills. Sales skills an advantage Confident on the phone, telesales IT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses and service contracts for … existing customers from T& to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success of the company. Responsibilities (This list is not exhaustive … expanded according to need) Contract Renewal Management: Track upcoming contract expirations and proactively engage clients for renewal. Generate renewal quotes and proposals. Ensure timely processing of renewals to prevent service disruptions. Customer Engagement & Relationship Building: Serve as the primary point of contact for renewal discussions. Address customer concerns related to pricing, licensing changes, and contract terms. Sales More ❯

to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

Do you have a proven track record in customer service with great call handling experience? Are you looking to work mainly from home but with occasional visits to the office in Windsor, Berkshire? (two or three times a month) The candidate must live within one hour of Windsor. Our client is a leading digital healthcare provider, and this … using the app as well as supporting the clients with general day to day enquiries. They require someone with a friendly, professional phone manner who loves to deliver outstanding customer service. This role involves taking a high volume of inbound calls and the company are paying a salary of £23,810 depending on experience. Working hours: Mainly working from … role will be varied with no two days being the same. The role will require a large amount of patient and client contact and the successful candidate should be customer focussed with great communication skills. Your responsibilities as a Operations Assistant: Supporting and providing administrative services to the growing panel of suppliers To manage and resolve a high level More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You'll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

your potential, and build something you're proud of? If so then you could be who we are looking for. Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest. What You'll Be Doing You will connect More ❯

Role Outline Onboarding Associate’s provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidate’s before starting their assignment. Onboarding Associate … to peer audits on compliance packs Attend periodical internal training sessions on compliance matters and legislation Management of onboarding cases through a workflow tool Delivers a high level of customer service to both internal and external customers Responsible for the updating of contractor onboarding status to Sales partners and online portal Responsible for data entry, validation of data … and any other information that affects the business and/or the individual Complete ad hoc projects and duties as requested by manager Skills/Behaviours Natural team player Customer focused, helpful and willing to support at all times Acts with self-confidence, decisiveness and integrity at all times Resilient and composed Leads self and others, able to inspire More ❯