101 to 125 of 314 Customer Service Jobs in the South East

well-established and highly regarded fire and security company covering Kent, Surrey, and South London. Known for their technical expertise, quality installations, and excellent customer service, the business provides reliable fire and security solutions to both commercial and domestic clients. This is a local field role, covering your … professional, supportive team that values quality workmanship, ongoing development, and strong client relationships. Role Overview As a Fire & Security Engineer, you will: Install, service, and maintain Fire Alarm systems (addressable and conventional) Install and maintain Intruder Alarms, CCTV, and Access Control systems Conduct fault-finding, remedial work, and preventative ...

largest water and wastewater provider. You’ll gain hands-on experience delivering accurate reporting, analysis, and insights that help drive decision-making across Customer Service, Financial Customer Care, Wholesale, and wider business teams contributing to services that millions rely on. What you’ll be doing … What’s in it for you? Excellent salary: £22,500 Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots ...

Full-time Office based (as per above sites) Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service Overview The Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team. Patch Management is a global service delivered from the UK, India, and South Africa locations. What ...

programme. The role You’ll be leading CE process design and delivery, working closely with business stakeholders and internal teams to shape the Sales & Service experience globally. You’ll act as the go-to CE expert, Leading the CE team, guiding best practice and ensuring adoption across different regions. … What we’re ideally looking for: Strong hands-on experience with Dynamics 365 CE Experience across Field Service, Sales, and Customer Service Strong understanding of sales and customer engagement processes Comfortable working across the wider Microsoft ecosystem Proven stakeholder management and the confidence to lead conversations ...

range of technical issues, managing support tickets, and working closely with other IT teams and third-party suppliers to ensure a high level of service is delivered to the business. The company are looking for someone with a proactive, customer-focused mindset who enjoys problem-solving and thrives … busy environment. This would suit an experienced Service Desk or Support Engineer looking to broaden their technical exposure and be involved in projects alongside day-to-day support. With significant investment in technology and people, this role offers excellent experience in a modernising IT environment. Key Skills & Experience: Windows ...

range of technical issues, managing support tickets, and working closely with other IT teams and third-party suppliers to ensure a high level of service is delivered to the business. The company are looking for someone with a proactive, customer-focused mindset who enjoys problem-solving and thrives … busy environment. This would suit an experienced Service Desk or Support Engineer looking to broaden their technical exposure and be involved in projects alongside day-to-day support. With significant investment in technology and people, this role offers excellent experience in a modernising IT environment. Key Skills & Experience: Windows ...

Line Support Engineer Ashford £28k - £32k Managed Service Provider (MSP) Full Driving License Required Kent-based | Client site & office travel required Are you currently working in an MSP or service desk environment and ready to take more ownership of technical issues? Do you enjoy troubleshooting across Microsoft … servers, networks, and security rather than just closing tickets? Are you looking for a role where your technical knowledge is valued, your customer skills matter, and you can continue to develop? If so, this could be a strong next step. The Role We are recruiting for a growing Managed ...

Technical Support Engineer to join an established IT Operations team in London. This is a replacement hire, joining a collaborative support function where service quality, accountability, and clear processes are genuinely valued. What’s on offer Salary up to £40,000 Shift pattern between 8:00am and 6:30pm … Monday to Friday Join an experienced support team of 12 engineers Exposure to both technical engineering and service management Stable, professional services environment with modern tooling What you’ll be doing Providing third-line technical support and owning incidents end to end Working within ITIL v4-aligned processes, with ...

+ On Call Bonus Full Time | On-Call Rota Key Skills: Azure, Troubleshooting, IT, Support, ITIL, Microsoft 365, Ticketing We are looking for a customer-focused and technically capable IT Support Technician to join our IT team. This is an exciting opportunity to provide first-line support across … based platforms. As a key member of the Support Services team, you will deliver high-quality technical support to internal users, ensuring incidents and service requests are resolved efficiently and professionally. You will also take part in an on-call rota to provide remote support outside standard working hours ...

handover, and documentation. Migrate user data and settings where required. Maintain inventory records for hardware, software, and licenses. OnSite Installation & Support Travel to internal customer sites to deliver and install new equipment. Replace or upgrade hardware on-site (e.g., monitors, docking stations, printers). Diagnose and resolve basic network … panels, and structured cabling. Label and document cabling and port usage clearly. Identify and resolve issues with cabling, patching, and power distribution. First Line Service Desk Support Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform. Log, categorise ...

renewals team • Deploy & execute best business practices Knowledge, skills and experience: • Advanced user of Salesforce including raising quotations • Experience within a sales environment/customer service • Excellent Customer Services skills • Experience within the IT sector or similar • Previous experience of using a CRM or ERP tool would ...

HaloITSM as our primary helpdesk and ITSM platform – an intuitive, ITIL-aligned tool that empowers fast incident management, SLA tracking, and efficient service delivery. We're looking for a motivated First Line Support Technician to join our team and be the first point of contact for all IT support … Role Purpose As our First Line Support Technician, you'll provide essential frontline IT support, ensuring quick resolutions for everyday issues while maintaining high customer satisfaction. Using HaloITSM , you'll log, track, and manage tickets efficiently, escalate when needed, and contribute to a smooth-running service desk. ...

Microsoft 365 and Azure administration.* Vulnerability management and mitigation.* Virtualisation - VMWare.* 2nd/3rd line support.* Onboard/Offboard joiners.* Maintain high levels of customer service and communication throughout the support process.* Perform other duties as required. This list is not exhaustive. You will be working closely with … partners to deliver a variety of support services across the organisation, whereby you will be overseeing aspects of service delivery or projects. Required Education/Experience/Qualifications: * Degree in Information Technology, Computer Science, or a related field.* Minimum of 4 years' proven experience as an IT Support Engineer ...

Thorne and Wait are recruiting for an International Customer Services Executive. We are looking for an organised, proactive, and customer-focused individual to support our European and UK IT dealer network. This role is key to maintaining strong relationships, ensuring smooth order processing, and delivering excellent service … order processing, including updates, shipment coordination, and issue resolution. Act as a key contact for international IT dealers in Germany and the UK. Handle customer enquiries on products, pricing, availability, and logistics. Work closely with internal teams to meet customer expectations. Process returns, warranties, and maintain accurate ...

Line IT Support Engineer (MSP) Location: Milton Keynes Salary: Up to £35,000 Type: Full-time, Permanent Our client is a growing Managed Service Provider looking for a capable and customer-focused 2nd Line IT Support Engineer to join the technical team. This is a hands-on role … wide range of MSP clients Troubleshooting escalated issues from 1st line across desktop, server, and network environments Managing and resolving incidents and service requests via the ticketing system Supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Azure AD) Diagnosing and resolving Windows Server and Active Directory issues Assisting with onboarding ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

specialist software provider, looking for a Spanish speaking Technical Helpdesk to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment. Key Responsibilities of the Spanish Speaking Technical Helpdesk Triage inbound … support tickets and route to the correct technical teams Answer inbound customer calls and direct enquiries appropriately Provide clear, professional customer communication Log and document customer interactions accurately Support customers with general software-related queries Skills & Experience of the Spanish Speaking Technical Helpdesk Essential: Fluent in English ...

software provider, looking for a Spanish speaking Software Support Exec to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment. Key Responsibilities of the Spanish Speaking Software Support Exec Triage … inbound support tickets and route to the correct technical teams Answer inbound customer calls and direct enquiries appropriately Provide clear, professional customer communication Log and document customer interactions accurately Support customers with general software-related queries Skills & Experience of the Spanish Speaking Software Support Exec Essential: Fluent ...

description: As the Kuehne+Nagel Future Maritime Support Programme IT Support Manager, you will be responsible for developing and implementing strategies to maximise customer and user satisfaction and driving continuous improvement within the FMSP contract. As such, you will be part of a high performing team, playing a critical role … managing the customer and user experiences and contributing to the overall success of both the contract, and organisation. How you create impact Develop and implement a comprehensive FMSP IT support strategy aligned with the Kuehne+Nagelbusiness goals and customer needs. Raise, prioritise and manage support tickets, coordinating with ...

commercially driven Senior Account Manager to join our team in Basingstoke. This is a high‐impact role where you’ll take ownership of key customer relationships, lead growth strategies, and play a pivotal part in shaping our success within the technology sector. If you're a confident communicator … term, strategic relationships with senior client stakeholders Identify and secure upsell, cross‐sell, and renewal opportunities Present new products, vendors, and technologies to support customer growth Lead proactive outreach, customer visits, and quarterly business reviews Develop structured account plans using market trends and client insights Oversee the full ...

Benefits Start date : ASAP Working hours : 9:00am to 5:30pm and 8:30am to 5:00pm We are working with a growing Managed Service Provider seeking a motivated 1st/2nd Line Support Engineer to support their expanding client base. This role will involve … printer set ups Knowledge of networking principles - DNS, DHCP, VPN Knowledge on Firewall Knowledge on backups Drivers license Willing to learn Troubleshooting mindset Excellent customer service skills Desirable skills - 1st/2nd Line Support Engineer: Group Policies Configured Firewalls and switches Intune Certifications MSP Experience ...

Technical Client Service Executive - 1st Line Support Hybrid 1-2 Days in Office (3 Days During Training) £25,000 - £28,000Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London … tech-savvy problem solver with a passion for delivering outstanding customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Client Service Executive in the heart of the technology sector! Why work for this company? Full Benefits List outlined ...

Customers in its centres. Reporting to the Manager - Data Centre Operations, this role primarily includes the managing of whitespace, colocation and managed customer racks, data cabling, power management, hardware installation, circuit installations, media handling, and fulfilling tasks for our customers on the data centre floor as and when required. … contact on site for the facilities team to complete tasks and requests, maintain the look and feel of the site in preparation for customer visits. Key Responsibilities This is not designed to be a list of all tasks undertaken but an outline record of the main responsibilities ...

looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients IT team based in Reading. This is an excellent opportunity for someone early in their IT career who enjoys problem-solving, helping people, and building hands-on technical experience. You will … bespoke network management platform (full system training provided) Diagnose and resolve basic hardware, software, and network issues Log, categorise, and prioritise incidents and service requests accurately Communicate clearly and professionally with users to deliver a positive support experience Follow troubleshooting guides and knowledge-base articles to resolve issues efficiently ...

group policies in Active Directory Assist with basic networking tasks (LAN/WAN, TCP/IP, DNS, DHCP) Log, track, and resolve incidents and service requests Escalate complex issues where necessary and follow through to resolution Maintain clear documentation and contribute to knowledge bases Skills & Experience Previous experience … junior IT support/service desk role (or strong internship experience) Good working knowledge of Windows 10 & 11 Hands-on experience with Active Directory (user management, password resets, permissions) Basic understanding of networking principles Strong communication and customer service skills A proactive attitude and willingness to learn ...