Are you a tech-savvy problem solver with a passion for providing exceptional customerservice? Do you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an IT Support Executive to join our team and help us tackle 1st and 2nd line technical issues, working for … Documenting support procedures and maintaining accurate records of all support activities. To be successful in this role, you must have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Previous experience: First and second line experience with hardware. Microsoft office packages. Firewall/security set ups. If you are looking for a challenging and rewarding opportunity More ❯
Are you a tech-savvy problem solver with a passion for providing exceptional customerservice? Do you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an IT Support Executive to join our team and help us tackle 1st and 2nd line technical issues, working for … Documenting support procedures and maintaining accurate records of all support activities. To be successful in this role, you must have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Previous experience: First and second line experience with hardware. Microsoft office packages. Firewall/security set ups. Our client offers a fun and social environment with a More ❯
in those offices. In addition, there may be an opportunity to travel to other UK offices to provide cover where applicable/practical. You will be providing an internal customer focused support service to the business, particularly for fee earning staff who require support on day-to-day operational tasks. You are required to act on a variety … The role requires effective organisational skills and excellent team working to ensure the operations team workload is processed according to requirements and escalated where appropriate in order to maintain service levels. You will also be accountable for ensuring you follow the current process and provide guidance to others and help all staff understand the business protocols. In addition, you … clothing and equipment for staff and escalate out of date items through reports. Undertaking other duties not specifically stated above, which from time to time are necessary to maintain service levels, ensure compliance and provide quality office environments. Accommodation of additional time to be worked to ensure completion of tasks Providing out of hour's support when required. If More ❯
South East London, London, United Kingdom Hybrid / WFH Options
InfoTrack UK
to our success. We strive to be the best in the business, and we are looking for a talented eCOS Account Manager with a determination to provide the best service to our client. Hybrid working available after 6 months. What We Need from You! You will be responsible for training and upskilling our clients in all aspects of our … commission plan A fun and friendly working environment Competitive holiday allowance Company social events A chance to be a part of the future of InfoTrack! The Helpful Bits! Excellent customerservice skills Enthusiastic and driven multi-tasker Determination Results driven Training experience Proven sales performance Intuitive problem solver Great team player, with a passion and desire to make More ❯
1st and 2nd Line Support Technician is required by an Insurance business in London to support their users in a fully cloud-based environment. We are looking for a customerservice-driven person with a good attitude to join the team supporting users at all levels across the organisation. This is a hybrid role where you will be More ❯
maintain our own IP and microwave networks. What we are looking for: Were looking for proactive, tech-curious, competent and dynamic individuals with excellent communication and problem-solving skills. Customerservice focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm under pressure and have a … as a specialist in multiple areas of the navigation systems sensor estate. Contribute to the development and progression of colleagues within the whole team. Work in accordance with agreed service levels, department processes, policies and procedures. Qualifications and Education Requirements: Degree in an electronic engineering or related discipline. Minimum 5 years hands on experience in a comparable role or … and promote and encourage team working and efficient use of time and resources. Able to influence and negotiate at an individual, team and team to team level, with excellent customer-service skills. Able to demonstrate a high degree of flexibility including out of hours working and forming part of an on-call rota for evenings, weekends and Bank More ❯
the stakeholders of the department and Computacenter peer functions. Coaching and supporting a team of employees. Accountable for driving urgency and commitment to high standards of ethics, regulatory compliance, customerservice with business integrity. With an unyielding focus on customerservice excellence. Certifications in Relevant Frameworks: Lean Six Sigma Black Belt, Master Black Belt, or Lean More ❯
the stakeholders of the department and Computacenter peer functions. Coaching and supporting a team of employees. Accountable for driving urgency and commitment to high standards of ethics, regulatory compliance, customerservice with business integrity. With an unyielding focus on customerservice excellence. Certifications in Relevant Frameworks: Lean Six Sigma Black Belt, Master Black Belt, or Lean More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
LA International Computer Consultants Ltd
criteria have been met to ensure order can be 'booked' - Troubleshoot and resolve order management and billing issues to support meeting cash collection targets; - Responsible to effectively manage internal customer/stakeholder inquiries on billing processes, internal controls and policies; - Responsible to follow all internal controls and policies related to order processing and billing to protect the Client's … Billing delivery excellence mandate. Skills and Experience: - Minimum 2+ years' experience in relevant environment; global billing experience in the software services, or high-tech industry or relevant education - Good customerservice experience - Good working knowledge of billing systems and Microsoft products. Knowledge in SAP, Salesforce would be an advantage - Good working knowledge of accounting principles - Working knowledge reviewing More ❯
will be required to work onsite in Farnborough for 3 days a week and must have a valid UK driving license, as the role involves ad hoc travel to customer sites and international travel. Duties/Responsibilities: Responsible for field installation & support of infrastructure hosting SS8 Products in secure environments. Ensure all client PCs and servers are appropriately hardened … Server, Active Directory, DNS, DHCP, Group Policy Experience with WSUS, security baselines, server hardening Networking fundamentals: LAN/WAN, routers, switches, firewalls Understanding of network and IT security Excellent customerservice and communication skills Ability to travel Desirable: Knowledge of UNIX/Linux systems Experience with NAS (NetApp or Dell) Experience with SIEM solutions Experience with Atlassian Confluence More ❯
office About you: Min 2-3 years of financial/bookkeeping experience Solid Purchase Ledger, Expenses process knowledge Experience (or willing to learn) of Payroll systems Exceptional interpersonal/Customerservice skills Knowledge of Xero accounting software Advanced knowledge of MS Office (Excel, Word) Attention to detail, ability to follow processes and procedures Able to work without supervision More ❯
office About you: Min 2-3 years of financial/bookkeeping experience Solid Purchase Ledger, Expenses process knowledge Experience (or willing to learn) of Payroll systems Exceptional interpersonal/Customerservice skills Knowledge of Xero accounting software Advanced knowledge of MS Office (Excel, Word) Attention to detail, ability to follow processes and procedures Able to work without supervision More ❯
IT Officer Location: Oxford Salary: £31,459 £36,616 per annum (Depending on experience and qualifications) The Role The IT Department manages every aspect of IT service delivery and support within the Centre. This includes audio visual and IP telephony requirements. The IT Department consists of the IT Manager, Senior IT Officer, and the IT Officer. Together the team … a high degree of accuracy and attention to detail and being proactive and showing initiative. Ability to adapt quickly to changing needs and priorities. Experience of working in a customerservice environment with demonstrable client-focused can do approach, patience to understand the clients needs and willingness to work in the most effective way to resolve queries, multitasking More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Wild Recruitment
curious, and eager to learn Comfortable speaking with new people and building relationships Basic knowledge of Microsoft Office (Word, Excel, Outlook) Bonus Points For: Previous experience in sales or customerservice Familiarity with CRM systems like HubSpot An interest in tech trends like AI, cloud, and digital transformation Why Apply Through Us? As your recruitment partner, we'll More ❯
concerning the ever-changing cyber threat landscape. People - work collaboratively in a team environment and with a range of internal and external people Suppliers - regular interaction with 3rd party service providers, specialist technical consultants and cyber security tooling vendors. Communicate technical cyber security concepts to all kinds of colleagues across different levels of seniority to facilitate and ensure common … to become the best performing DNO. The team achieve this through the provision of technology solutions and the optimisation of current solutions to improve how we operate. Continuous improvement, customerservice and seamless delivery is at the heart of this ethos and are therefore strongly underpinned by effective cyber security. You will work with five disciplines within the … Cyber Security Team, Enterprise Architecture, Technical Teams, IT Service Providers, Project, Innovation, and partners to implement and improve the security infrastructure, systems, and services. Qualifications: Work experience: Experience in cyber security, preferably in a security engineering or a security architecture role. Hands-on experience in, implementing, and maintaining security solutions for multiple systems and using different security technologies and More ❯
Improvement: Ability to identify and implement more efficient ways of working Systems Thinking: Enthusiasm for systems, data, and innovative solutions Team Collaboration: Strong team player with a collaborative mindset CustomerService: Ability to work effectively with partners and colleagues across the council Communication & Influence: Excellent communication skills and the ability to influence stakeholders Problem Solving: Aptitude for working More ❯
with training new joiners or temporary staff on event protocols and AV systems. Support Management with project work, reporting or analytics where needed. About You Proven working knowledge of customerservice experience. A working knowledge of Microsoft Office, Manhattan Datacraft desirable Ability to set up and troubleshoot IT and audio-visual equipment. Highly organised. Able to plan and More ❯
aid Employee assistance programme Employee recognition scheme Our client are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across Reading. You must own and vehicle and full UK driving license for this role, as this role requires you … 2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in More ❯
aid Employee assistance programme Employee recognition scheme Our client are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across Reading. You must own and vehicle and full UK driving license for this role, as this role requires you … 2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in More ❯
markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a … point of sale and business intelligence every day. Millions of members also benefit from our products by joining, booking and making payments via the web, smartphones or through self-service kiosks twenty-four seven. Our aim is to deliver software that provides a complete multi-channel experience for the leisure industry, to maximise sales revenue and create operational efficiency More ❯
markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a … is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part More ❯
the field. Utilise this time for admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products and services, attempting to … close deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence (BI) tools. Provide accurate sales forecasts as required. Study to More ❯
French speaking, customerservice A large telecoms company in Reading is seeking a French-speaking customer services advisor. You will be assisting customers on a daily basis through troubleshooting issues related to hardware or installations as well as our mobile/web platforms and keeping customers updated via phone & email of progress. Essential job functions: Become a … technical expert on the SaaS platform Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) products and solutions; Handle incoming customer requests, both from external and internal calls & emails, by raising and managing cases with end-to-end accountability Investigating & troubleshooting, analysing, finding resolution, validating, escalating and communicating with … related stakeholders The ideal candidate is a Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction. The technical professional we are looking for should have well-developed skills listed below: Experience in a customer-facing role (mandatory); Experience with SaaS (Software as a Service) solutions is a plus (not More ❯
A large telecoms company in Reading is seeking a French-speaking customerservice advisor. You will be assisting customers on a daily basis through troubleshooting issues related to hardware or installations as well as our mobile/web platforms and keeping customers updated via phone & email of progress. Essential job functions: Serve as Technical Customer Support professional … dealing with technical matters related to SaaS (Software as a Service) products and solutions (training provided) Handle incoming customer requests, both from external and internal calls & emails, by raising and managing cases with end-to-end accountability Investigating & troubleshooting, analysing, finding resolution, validating, escalating and communicating with related stakeholders The ideal candidate is a Customer Support professional … with good technical skills and a clear understanding of what drives customer satisfaction and has the following skills:-. Experience in a customer-facing role (mandatory); Experience with SaaS (Software as a Service) solutions is a plus (not mandatory); Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory); Strong communication and listening More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Tate Recruitment
CustomerService Specialist £28,000 – £32,000 + 10% Bonus Hybrid | Award-Winning Tech Insurance Brand | Central London HQ Our client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout for ambitious CustomerService Advisors ready to join … the voice of the brand, connecting with customers via phone, email, and live chat. You’ll guide, support, and tailor solutions using best-in-class tech, while always keeping service levels high. Why You’ll Love It Here: ✨ £28k–£31k + 10% performance bonus ✨ Paid overtime (Saturdays once a month – time & a half) ✨ Hybrid working – 3 days in-office More ❯