201 to 225 of 492 Customer Service Jobs in the South East

Our client has a vacancy for an enthusiastic IT Support Technician to join their small but dedicated Service Desk team. This is a fantastic opportunity to grow your skills in a hands-on environment, supporting a wide range of IT systems and users across the business. The role is office based full-time, working Monday to Thursday and Friday … accurate documentation of IT assets (PCs, laptops, mobile devices). Participate in pan-European or global IT projects as required. We’re looking for someone who’s technically capable, customer-focused, and eager to learn. You’ll be working closely with colleagues across departments, so strong communication and problem-solving skills are essential. Requirements: 1–2 years in a … and mobile device management tools (Intune preferred). Basic networking concepts (IP, DNS, DHCP) Experience installing software related to CAD or PLC programming tools is advantageous. Personal Attributes: Excellent customer service and interpersonal skills. Strong analytical and problem-solving abilities. Highly organised with attention to detail. Clear and effective communication skills. Able to work independently and as part More ❯

with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week … in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas … of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the More ❯

with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week … in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas … of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the More ❯

projects in the absence of the Operations Manager Managing small projects, where there is no Project Manager - booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off off Assisting the sales team with internal documentation Preparing Subcontractor Scope of Works templates based upon … resources and booking dates with the customer. Obtain documentation and forward the site surveys to the Sales Consultant Supporting the Senior PC in day-to-day activities Essential: Strong customer service and support focus with a desire to deliver a high-quality service Good interpersonal and communication skills Self-motivated with the ability to take ownership and … Phone answering IMS and Quality Policy awareness and development Supporting the PM or Operations Manager in calls/ad hoc administration requirements Critical Success Factors: Achieving High levels of customer satisfaction Demonstrations of ownership of problems Delivering projects within agreed timescales Comply with departmental processes and procedures More ❯

will execute infrastructure solutions that align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing them with guidance/advise. … server, security, monitoring, backups) Assist the IT Ops team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users, key stakeholders and management. Work with 3rd party partners to ensure continuity … environments Strong troubleshooting skills with the ability to resolve complex infrastructure issues Ability to produce well-structured and written documentation and communicate to technical and non-technical audiences. Excellent customer service skills and the ability to communicate effectively and build strong stakeholder relationships. Desirable Skills Acquisitions the ability to manage new acquisitions from start to end Migrations Proven More ❯

considered* Role Requirements Provide 1st and 2nd line onsite and remote technical support for users, covering desktop, laptop, mobile, and application issues. Support and resolve technical queries, incidents, and service requests using Ivanti ticketing. Complete device builds, deployments, and troubleshooting for Windows devices and Microsoft technologies. Offer walk-up support and floorwalking services Manage asset inventory, device repairs, replacements … e.g. M365, Active Directory, Intune, JAMF, Autopilot) Experience with Ivanti (or similar) ticketing systems, including queue management. Ability to diagnose and resolve common user queries and technical issues. Exemplary customer service and communication skills Takes a proactive and professional approach. Experience supporting deployments, builds, floorwalking, and VIP users. Asset management and device build/deployment experience. Knowledge of More ❯

considered*Role Requirements* Provide 1st and 2nd line onsite and remote technical support for users, covering desktop, laptop, mobile, and application issues.* Support and resolve technical queries, incidents, and service requests using Ivanti ticketing system.* Complete device builds, deployments, and troubleshooting for Windows devices and Microsoft technologies.* Offer walk-up support and floorwalking services* Manage asset inventory, device repairs … e.g. M365, Active Directory, Intune, JAMF, Autopilot)* Experience with Ivanti (or similar) ticketing systems, including queue management.* Ability to diagnose and resolve common user queries and technical issues.* Exemplary customer service and communication skills* Takes a proactive and professional approach.* Experience supporting deployments, builds, floorwalking, and VIP users.* Asset management and device build/deployment experience.* Knowledge of More ❯

from experienced colleagues while gradually building your capability and confidence in a wide range of IT support tasks. Key Responsibilities: Provide first-line support for basic IT incidents and service requests under supervision. Assist in documenting recurring issues and solutions for core business systems. Support users with day-to-day system queries, escalating more complex issues when necessary. Help … maintain accurate records within the IT Service Management (ITSM) system. Assist in documenting processes and updating internal knowledge bases. Carry out routine system administration tasks as assigned. Communicate with external suppliers as directed by senior team members. Escalate unresolved issues promptly to senior colleagues or management. Follow change management procedures with guidance. Handle general administrative duties, including acting as … when needed. Willingness to develop professional communication skills. Strong attention to detail and eagerness to continuously learn. A proactive approach while seeking guidance when unsure. Commitment to providing excellent customer service. Nice to Have: Exposure to or curiosity about emerging IT support technologies. Experience in customer service or similar roles. Experience & Education Experience: No prior professional experience More ❯

About ITRS Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and … IT project activities. The role has a variety of tasks to provide essential support services to IT Projects and the wider Team. Support IT project work streams. Deliver exceptional customer service by addressing technical inquiries and resolving IT-related issues promptly. System administration\IAM across several business systems such as MS Entra Office365, JIRA, Slack, GitHub, Manage Engine. More ❯

resources. Demonstrate examples of similar successful positions in the past. Be highly collaborative with the wider delivery team, management structure and business leaders. Demonstrate a very high level of customer service and empathy to the customer issues delivering solutions while working within budget. Negotiate with suppliers to provide best balance of quality, service and price. Be More ❯

basic understanding of IT security fundamentals A passion for troubleshooting! You are a natural problem solver who loves to face new challenges on a daily basis. Excellent communication and customer service skills. Although this role is internal, our users are our customers and you can demonstrate want to help people. A desire to learn. We want someone who More ❯

2nd Line, Law firm) role, it's ideal that you have: Law firm experience preferred 1 years experience within IT Support Keen attitude and learning mindset Professional approach to customer service Key responsibilities will include: Managing escalated IT incidents, problems and change requests on behalf of internal clients; Deliver a high quality, responsive support service with guidance … at users’ desks; Manage and update incidents, problems and changes in the service desk system (ServiceNow); Research, diagnose and troubleshoot a wide range of hardware and software issues; Imaging and setup of new PCs hardware and installation of authorised desktop applications as part of the new joiner process, regular desk moves or BAU (Business as Usual) support; Assist the … room support in the client meeting space; Acting as a single point of contact, following up incidents on behalf of users and keeping them appraised of progress; Liaise with service desk, technical escalation teams and users, managing issues through to resolution; Prioritise and manage several open issues at one time; and Willingness to work flexibly in response to changing More ❯

supporting continued business growth. The successful candidate will combine strong technical Credit Collections and transactional accounting expertise with proven leadership ability, ensuring the department operates efficiently while maintaining exceptional service standards. Key Responsibilities Lead, coach, and develop the Accounts Receivable team to ensure peak performance and continuous improvement. Manage and report on receivables against KPIs including overdue debt, billing … accuracy, and dispute resolution times. Oversee billing, collections, and credit control activities to ensure accuracy and timeliness. Partner cross-functionally with sales, customer service, and finance to resolve billing queries and improve processes. Support month-end close activities and assist in analysing complex accounting and reporting issues. Implement and refine AR policies and procedures to ensure compliance with More ❯

a company and are looking for a SQL Developer to join our team. As a SQL Developer, you will be responsible for investigating and triaging reported incidents, providing exceptional customer support, and ensuring timely resolution of technical issues. This role requires a proactive individual with strong problem-solving abilities and excellent communication skills to manage incidents and support queries … stakeholders are informed and involved as necessary. Regularly update customers with the status of their incidents, maintaining clear and professional communication. Assist with support queries as needed, ensuring all customer inquiries are addressed promptly. Respond to Customer Support requests via our ticket system, using telephone, email, and the ticket portal. Troubleshoot and monitor low to high impact issues … ensuring problems are resolved to completion and well documented. Ensure service requests and incidents are prioritized by urgency and impact to the customer. Ensure relevant support staff are aware of current support issues, facilitating effective team collaboration. Provide detailed investigation steps followed before escalating to other teams, ensuring a thorough understanding of the issue. About You A good understanding More ❯

Office Administrator – Job Description We are seeking an administrator with exceptional customer service skills who is eager to make an impact in a fast-growing technology company.This role offers the opportunity to support both clients and the sales team, contributing directly to the success of the business. You’ll be responsible for handling incoming enquiries via phone and … email, processing payments, managing client accounts, and more.Note: A car is required for this role, as the office is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email with professionalism and care Processing payments for energy top-ups over the phone Onboarding new customers to the platform Managing SIM card inventory and activating More ❯

work for a Leading and growing IT solutions provider within their sales support and order management team. This role is responsible for managing and processing a high volume of customer orders accurately through to delivery. Full training and onboarding provided. Candidate requirements: Good IT and administrative skills with the ability to use multiple systems Experience in a similar role … E.G. Sales Administrator, Sales Coordinator, Customer Service Administrator. High levels of accuracy and attention to detail Effective communication skills when dealing with customers and internal teams Experience of using an ERP system (SAP would be highly advantageous). Sales Administrator - The role: Receipt of customer PO’s, verify all information is present, correct errors with stakeholders and … PO system Checking inventory to determine availability of requested products/services Raising purchase requisitions and/or advising stakeholders to purchase stock Raising internal RMA/Credits on customer accounts and associated procedures Creation of customer quotations using internal system on request, ensuring competitive pricing and lead times. Management of your quotes to ensure they are updated More ❯

business function — driving strategy, building high-performing teams, and closing large-scale contracts across both the Public Sector and Private Sector. You’ll sell intelligent, technology-enabled BPO and customer engagement solutions, including: Claims and application processing Customer journey and experience management Fraud prevention and validation services Omnichannel customer service delivery (voice, email, chat) Fulfilment of … mindset. A natural people leader who coaches teams to consistently exceed expectations. A strategic thinker who thrives in complex, fast-paced commercial environments. Passionate about technology-led transformation and customer-centric innovation. Rewards & Progression: This New Business Sales Director position offers a highly competitive base salary, performance-driven bonus (double OTE), and excellent career progression within a fast-growing More ❯

Field Service Engineer Kent £42,000 basic salary Van, paid door to door travel, 33 days holiday, pension scheme, life assurance, phone, tablet and more Overview Are you a skilled and experienced Field Service Engineer with expertise in heavy plant or material handling equipment? We are seeking a multiskilled professional to join our team, working on forklifts, stackers … resolve faults in hydraulic, mechanical, and electrical systems, including CANBUS systems and electrical wiring diagrams. Conduct routine inspections and preventative maintenance to ensure equipment reliability and safety. Provide exceptional customer service while working on-site at client locations. Maintain accurate service records and documentation. Adhere to health and safety regulations and company policies at all times. Collaborate … with the wider team to share knowledge and improve service delivery. Qualifications NVQ Level 3 or equivalent in Automotive, Plant, or Agriculture is required. Proven experience working with heavy plant or material handling equipment. Strong skills in hydraulic, mechanical, and electrical systems. Demonstrated ability in fault finding and diagnostics, including CANBUS systems and electrical wiring diagrams. Excellent problem-solving More ❯

international expansion strategy, you'll play a pivotal role in establishing loveholidays as a leading brand in the Dutch market by crafting engaging and effective conversational experiences that drive customer satisfaction and loyalty. The impact you'll have: The Conversational Designer will be essential in shaping our customer interactions in the Dutch market. This role is central to … natural, culturally relevant Dutch dialogue that reflects local communication styles. Conduct user research and testing to ensure effective and engaging Dutch user experiences. Collaborate with product, engineering, marketing, and customer service teams to align with business goals and address Dutch customer needs. Analyse conversational data, monitor performance metrics and user feedback to continuously optimise Dutch conversational performance … abilities, with experience in agile environments and ability to collaborate effectively across teams Strong analytical skills, attention to detail, and ability to balance user needs with business objectives. A customer-centric mindset with a passion for creating user friendly conversational experiences, and a proactive, independent work ethic. Desirable: Familiarity with other languages relevant to our target markets (Polish, French More ❯

implementing, customising, and optimising Dynamics 365 solutions to help clients improve business processes and adoption of new technology. Roles & Responsibilities Implement and customise Dynamics 365 CE solutions across Sales, Customer Service, Marketing, and Field Service Design and deliver client-centric solutions using Microsoft 365, considering existing ways of working Lead client-facing activities including workshops, solution playbacks More ❯

incidents (deskside and remote). Coordinate with vendors and internal teams to triage, assign ownership and drive timely resolution. Lead/vendor review meetings, track actions and push for service improvements. Conduct root cause analysis for recurring issues and implement preventative controls. Support IT operations projects and assigned workstreams to delivery standards. Maintain and create knowledge base articles, SOPs … change, release and patch management testing and deployment. Monitor system alerts, backups and routine tasks; identify and escalate risks. What you'll need to succeed Experience in an IT Service Desk/IT Support environment (2nd line experience preferred). Strong troubleshooting across hardware, Windows OS, Microsoft 365, networks and common business apps. Experience with ticketing/ITSM tools … practices (Incident, Problem, Change). Good communication skills; able to explain technical issues to non-technical users. Experience supporting mobile devices, printers, remote access and desk-side equipment. Strong customer service, ownership mindset and attention to detail. ITIL Qualifications would be advantageous. What you'll get in return Initial 7 Month Contract (December start date) £200 - 250 per More ❯

on networking to join their team and support ongoing growth and success. Our client prides themselves on delivering efficient IT solutions to over four hundred sites nationwide, with exceptional customer service and long-term client relationships. As they continue to expand, they are looking for a well-presented, customer-focused, and personable Senior Engineer to join their … analysis, documentation, and ensuring configurations meet the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to build strong customer relationships Expertise in both remote and on-site support Technical skills should include: Cisco Expertise: Strong knowledge of Cisco routers and switches Networking: TCP/IP connectivity and IT … scalable networking solutions based on business requirements Working with senior management to define internal policies and procedures Creating network topologies and diagrams Recommending network hardware and software to improve service and profitability Implementing network technologies and system upgrades Support, Network Maintenance & Troubleshooting Monitoring network performance and identifying potential issues Conducting analysis and resolving complex network problems Ensuring systems are More ❯

for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The Dynamics CRM Senior Consultant is a core team member of KPMG's customer delivery … on proven functional experience in D365 CE configuration, standard workflows, dashboards, forms & views customizations, Report development Detailed knowledge and understanding of all modules within D365 CE including Sales, Marketing, Customer Service & Field Services Working knowledge of the Power Platform (Power Apps, Power Automate, Power BI) Good understanding of Dataverse including customisations and development of Business Data Models for … activities as required including building demo and proof of concept solutions for various client presentations Work on the creation of Dynamics 365 solutions and industry templates Meet and exceed customer expectations of business knowledge, skills and behaviour Support practice & business development activities such as Pre-Sales, Recruitment, Mentoring Juniors, Sharing knowledge, Initiatives etc. Ensure timely completion of internal processes More ❯

working closely with client stakeholders to understand business needs, define scope, and deliver solutions that drive measurable outcomes. Your role will be instrumental in delivering a high level of customer satisfaction and long-term solution adoption. Key Responsibilities Lead the implementation and configuration of enterprise software products using structured project management methodologies. Scope and estimate effort required for small … to medium-sized implementation projects. Deliver high-touch customer service, build strong client relationships, and maintain high satisfaction levels. Identify and troubleshoot implementation issues, escalating as necessary. Configure, test, and fine-tune multiple interacting system modules. Collaborate with client and third-party IT teams to manage data connectivity and integration (e.g., via API or file transfer). Develop More ❯

and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft … Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up More ❯