226 to 250 of 571 Customer Service Jobs in the South East

business opportunities, as well as growing existing and re-engaging lapsed key accounts. Develop strong, proactive relationships with channel partners, maintaining regular engagement to generate qualified leads, align on customer opportunities, and support joint go-to-market plans. Create and manage a robust sales pipeline, using insight-led engagement to shape tailored proposals that drive revenue. Plan and deliver … Maintain CRM data accurately and provide regular sales forecasting, including short-term rolling forecasts and longer-term pipeline visibility. Represent the business at industry events, exhibitions, and partner/customer meetings, ensuring professional representation and deepening market presence. Work closely with internal departments (Marketing, Solutions, Customer Service, Business Support) to ensure a seamless customer journey from … licence and able to travel regularly Core Competencies Integrity & Accountability - Acts with honesty and responsibility in all interactions Collaboration - Works well across teams and departments to achieve shared goals Customer Focus - Prioritises client needs and builds long-term value-based relationships Adaptability & Growth - Embraces change, learns continuously, and seeks improvement More ❯

Are you tech-savvy, enjoys problem solving & is a people person? Whether you're a recent IT graduate or a tech-savvy customer service professional looking to step into a more technical role - this could be the perfect opportunity for you. Our client, a well-established business is looking to bring in a confident, people-focused IT Support More ❯

Are you tech-savvy, enjoys problem solving & is a people person? Whether you're a recent IT graduate or a tech-savvy customer service professional looking to step into a more technical role - this could be the perfect opportunity for you. Our client, a well-established business is looking to bring in a confident, people-focused IT Support More ❯

this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be providing a high quality, professional standard of customer service as part of an established IT team and will need to enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving More ❯

Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the … liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT … To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular More ❯

Provisioning Coordinator - Customer Engagement Focus - £28,000-£32,000 - Camberley ,GU17 The Role Are you experienced with building strong relationships with customers? Do you enjoy coordinating and delivering a seamless customer experience in a fast-paced environment? If so, we have an exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider, delivering … innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While you do not need deep technical knowledge, an understanding of the telecoms sector will … be helpful. If you are ready to help us deliver outstanding service to our customers, we would love to hear from you. Key Responsibilities: Act as the primary point of contact for customers during the provisioning process. C oordinate the delivery of IT and telecoms services including broadband, telephony, and Microsoft cloud solutions. Liaise with internal teams and third More ❯

YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving license with flexibility … to travel between offices If you're a driven, customer-focused IT leader ready to take ownership of a critical function and be part of an exciting growth story - I'd love to hear from you! 48799CC INDFIR More ❯

YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving license with flexibility … to travel between offices If you're a driven, customer-focused IT leader ready to take ownership of a critical function and be part of an exciting growth story - I'd love to hear from you! 48799CC1R INDFIR More ❯

and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft … Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up More ❯

What Experience is Required 2+ years in a hands-on IT support role within a Microsoft-based environment Experience supporting Windows PCs, Office 365, Azure, and networking technologies Strong customer service skills with a proactive and analytical approach to problem-solving Salary & Benefits Salary of £30,000 24 days holiday + bank holidays Life cover and Employee Assistance … Aylesford, and surrounding areas. How to Apply Please apply with your CV sent in strict confidence to Kate Morgan at CV Screen for immediate consideration. Alternate Job Titles IT Service Desk Engineer 1st Line Support Technician Desktop Support Analyst IT Helpdesk Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply More ❯

external community. Required Qualifications Bachelors or Masters degree in business, finance, engineering, or another relevant field OR enough experience in lieu of degree • Process improvement and facilitation experience essential • Customer Service/Success Experience essential • Project management experience essential • Demonstrated knowledge, expertise, and experience with designing and implementing large scale transformation process improvement solutions, using one or more … direction setting. • Ability to lead and coach/develop others in setting direction, strategy and executing problem-solving. • Strategic and forward thinking with the ability to drive optimization • Excellent customer relationship management (with understanding of business culture) - including communication, (written & verbal) change management and ability to influence and adjust at any level of the organization • Excellent presentation delivery, and More ❯

similar alternative products/tools);Essential: Preventative maintenance of Datacentres Responsible for VM/Application backups/snapshots Maintaining a healthy server environment through monitoring, patching and upgrades Good customer service skills for user facing and external supplier facing customers Good Understanding Networking TCP/IP Good understanding of server and other IT and networking hardware Security- Best More ❯

IT SerivceDesk Analyst Location: London Duration: 3 Months Initially Day Rate: £300 IR35: Outside Role Overview We are seeking a customer-focused IT Support Officer to provide high-quality, front-line IT support to users within a higher education environment. Acting as the first point of contact for IT queries, you will deliver technical assistance across various channels including … in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house IT support Assist users with device connectivity, printing, software access, and general IT enquiries … Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise and support junior team members during operational hours Maintain accurate More ❯

2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers … support role. To be self-motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or equivalent) in key competencies Excellent … Customer Service Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving Must be able to communicate effectively with all levels of users. Great problem-solving skills More ❯

2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers … support role. To be self-motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or equivalent) in key competencies Excellent … Customer Service Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving Must be able to communicate effectively with all levels of users. Great problem-solving skills More ❯

2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers … support role. To be self-motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or equivalent) in key competencies Excellent … Customer Service Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving Must be able to communicate effectively with all levels of users. Great problem-solving skills More ❯

payment solutions. Their mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care. They exist to create a technology hub for now and in the future. About the Role They are seeking a detail-oriented and proactive Customer Onboarding Administrator … to onboarding. Monitor onboarding progress, provide timely updates to clients, and resolve any issues or roadblocks. Develop and maintain onboarding documentation, including checklists, guides, and training materials. Proactively address customer questions and concerns, ensuring their satisfaction throughout the onboarding journey. Gather feedback from new customers to improve the onboarding process continuously. Maintain accurate records of onboarding activities and client … interactions in the CRM system Key Skills & Requirements Previous experience in customer service, administrative roles, or onboarding processes is essential. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills, with a professional and friendly demeanour. Ability to manage multiple tasks and prioritise effectively. Proficiency in using CRM software and other tools (e.g., Microsoft Office, project More ❯

support levels. Set up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. You will need to demonstrate first class Customer Service skills, building and maintaining strong relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous helpdesk experience delivering 1st/2nd … line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good time management skills Hold a Driving licence with own transport This is a great opportunity to join an More ❯

Title: Technical Operations Manager Location: Brighton Driving Licence: A full UK driving licence is required Trident is a fast growing, value-led Managed Service Provider based in Brighton. We’re known for delivering outstanding IT Services, driving innovation, and fostering a vibrant, people first culture. This is an excellent opportunity for a people manager with IT Infrastructure expertise to … join our leadership team and help shape the future of IT service delivery. What We Offer: Up to 32 days’ holiday plus bank holidays. 7,000+ hours of on-demand IT training. Bupa Employee Assistance Programme for you and your family. Cycle to Work scheme and tech discounts. Central Brighton office with social spaces. Your Role: Lead and develop … a high-performing technical team. Oversee project delivery and resource planning. Drive service quality and operational efficiency. Anticipate requirements and proactively manage available capacity. Collaborate with sales and service teams. Ensure ISO compliance and high security standards. Contribute to strategic direction as part of the leadership team. What You’ll Bring: 5+ years in leadership, 3+ in project More ❯

A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus will be providing remote support to our clients. This position requires a high level … of professionalism while performing daily support tasks as required. Experience working directly with end users on a daily basis along with a passion to deliver superior customer experience and technology is required. Responsibilities (including but not limited to the following as required): Provide best in class technical support to our clients primarily via phone and email but on occasions … issues methodically. Basic experience with policy management (Group Policy & Intune). Experience in support Mac OS X devices. Qualifications: Minimum 3 years' experience working in IT roles demonstrating excellent customer service and support. Relevant professional qualifications a plus Great attitude, team player always willing to pitch in and take on new tasks Proactive/flexible nature What you More ❯

Permanent A leading UK-based technology services provider is seeking a skilled and motivated Linux Engineer to support and maintain complex live systems for a high-profile client. This customer-facing position requires a confident communicator with a strong technical background in Linux environments, as well as the drive to continuously grow and develop their expertise across current and … an established team, the successful candidate will manage incidents, troubleshoot performance issues, and contribute to the configuration and implementation of secure, scalable IT infrastructure. The position requires a strong customer service orientation, with the ability to engage effectively with stakeholders and resolve issues within agreed SLAs and KPIs. Key Responsibilities Provide day-to-day support of Linux servers … and applications across enterprise environments Monitor system status and report incidents or risks to relevant teams and service managers Troubleshoot and resolve complex system issues using strong scripting and diagnostic skills Configure and deploy Linux servers and maintain documentation for build processes and operational procedures Use automation tools (e.g., Ansible) to streamline configuration and system management Deliver technical mentorship More ❯

site and would suit someone with a solid understanding of IT support who is keen to progress their career through hands-on experience and structured development. This is a customer-facing, office-based position with excellent opportunities to grow into more senior technical or project-focused roles - the vacancy has become available due to internal promotion. The Role: As … a 2nd Line Engineer, the successful candidate will provide technical support to users and systems across a secure site, responding to service desk tickets, deploying software, resolving incidents, and contributing to ongoing project work. Full training is provided, making this an ideal opportunity for someone with a foundational understanding of Windows technologies looking to level up. Key Responsibilities: Respond … to assigned Service Desk tickets and resolve incidents within agreed SLAs Deploy images and software to workstations via SCCM Investigate and troubleshoot user and system issues Participate in project and upgrade activities Maintain accurate documentation, procedures, and configuration records Ensure adherence to site security and IT policies Key Skills & Experience: Understanding of Windows 10 and core desktop technologies Knowledge More ❯

ECS Resource Group are currently working in partnership with a global managed service provider who's end client is in the Design & Engineering sector. We are assisting them with the search for a IT Support Engineer on a temp to perm basis. This is a hybrid based role with 3x days a week in the Reading office. Key Responsibilities … minimal disruption. Support continuous improvement of IT services, including occasional travel to Bristol and Maidenhead. Key Skills: Strong technical knowledge in hardware, software, operating systems, and network infrastructure. Excellent customer service and interpersonal skills with the ability to build trust. Strong analytical and problem-solving capabilities. Effective written and verbal communication skills for user support and documentation. Ability More ❯

Engineer Job ID: 34034 £28,000 - £33,000 per annum 8:30am – 5:00pm Monday – Friday Full Time, Permanent Basingstoke Our client is a market leading Audio-Visual equipment service provider. They are seeking the right individual, who is passionate about Audio Visual equipment to join their team as an AV Support Engineer (This role will predominantly be office … based with travel to customer sites in and around London you will have a business card to expense all travel). The successful candidate will support at both an operational and service/break fix level and will be required to provide a full office service to the client, including the day to day running of Audio … AV Support Engineer background needed for this role: Either previous experience as an AV Support Technician/Engineer or worked in a similar role as a Helpdesk Engineer, Field Service Engineer, Installation Engineer, Commissioning Engineer, Live Events Engineer etc. Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. Strong understanding of AV Cabling, HDMI More ❯

The Opportunity: A fantastic opportunity has arisen for an enthusiastic and motivated 2nd Line Support Engineer to join a growing IT support team based on-site in Fareham, providing service desk and infrastructure support for a major defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with … with or understanding of: Windows 10 desktop support Windows Server environments SCCM or similar imaging/deployment tools Active Directory & Group Policy VMware and/or Hyper-V Excellent customer service and communication skills Willingness to learn and grow technical capabilities Strong documentation and troubleshooting approach Driving licence required due to occasional travel to nearby sites What's More ❯