251 to 275 of 1,956 Customer Service Jobs in the South East

Social network you want to login/join with: *PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst … to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and … the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st More ❯

Social network you want to login/join with: *PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst … to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and … the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st More ❯

Social network you want to login/join with: *PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst … to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and … the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st More ❯

right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: *PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/… 2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service More ❯

right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: *PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/… 2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service More ❯

right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: *PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/… 2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service More ❯

right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: *PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/… 2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on … a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on … a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing More ❯

Job Title: IT Service Assurance Lead - Utilities Experience Reports To: Product Group Manager Salary Range: Competitive Purpose of the Role: Ensure IT services are effectively delivered and maintained for specific business areas, including regional offices and depots. Handle service support and escalations to meet business needs and act … as the IT service representative. Key Responsibilities: Build and maintain business relationships, managing escalations and issues. Support significant IT changes, ensuring full testing before production. Champion continuous improvement of IT services. Manage service escalations and communication of service events. Participate in 24/7 coverage for high … priority incidents. Collaborate with the Major Incident Team and IT Service Assurance Lead. Work with SaaS suppliers to meet SLA requirements and review services. Review and manage vulnerability reports and knowledge articles. Key Accountabilities: Ensure high-quality, efficient IT services. Assist in service resolution to meet service More ❯

fast-paced environment. You will be assisting technical and non-technical users in resolving issues reported via email, telephone, face to face or via Service Desk tickets. You will be highly motivated, proactive and have a can-do attitude towards delivering excellent service to our user community. You … excellent spoken and written communication skills as you will be liaising with all areas of the business and at all levels. Key Behaviours Excellent Customer Service Skills A high level of customer service skills working within a high pressure IT environment, delighting our users with a … of new and existing tickets assigned to you ensuring SLAs are met and KPI requirements are fulfilled. Logging, management and ownership of Incidents and Service Requests via the IT ticketing system providing first time fixes where appropriate Interaction with customers at all levels within the business via phone, email More ❯

being part of one of the world’s leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business … and beyond. You will be the central point of contact for both customers and internal teams, ensuring smooth operations and the timely resolution of service requests. Scheduling & Routing: Manage the day-to-day scheduling and routing of the Professional Services Post-Sales teams to ensure efficient service delivery. … Customer Communication: Act as the first point of contact for clients, responding to service requests and ensuring customer satisfaction. Service Request Management: Triage incoming calls and service requests, ensuring initial response time targets are met in line with SLAs. Administration: Handle administrative tasks, maintaining service More ❯

Job Title: IT Service Assurance Lead - Utilities Experience Reports To: Product Group Manager Salary Range: Competitive Purpose of the Role: Ensure IT services are effectively delivered and maintained for specific business areas, including regional offices and depots. Handle service support and escalations to meet business needs and act … as the IT service representative. Key Responsibilities: Build and maintain business relationships, managing escalations and issues. Support significant IT changes, ensuring full testing before production. Champion continuous improvement of IT services. Manage service escalations and communication of service events. Participate in 24/7 coverage for high … priority incidents. Collaborate with the Major Incident Team and IT Service Assurance Lead. Work with SaaS suppliers to meet SLA requirements and review services. Review and manage vulnerability reports and knowledge articles. Key Accountabilities: Ensure high-quality, efficient IT services. Assist in service resolution to meet service More ❯

an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company: Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry … expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work … Basic (depending on experience) Benefits: 4% Employer Pension Contribution Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Private Medical Insurance (applicable after 5 years’ service) Learning and Development Programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra More ❯

comes due to our innovative automation solutions, and dedicated teams of experts, but also our ability to deliver our projects with excellence placing the customer's needs first to collaboratively deliver a warehouse automation solution that enables our customer's business to meet its operational needs. As Project … project lifecycle. Maintain good control over the cost development of the contract and give accurate predictions of over or under-spending. Deal with the customer on all contractual matters, including claim management with office support as necessary. Maintain and implement an up-to-date project schedule. Produce invoice schedules … and ensure that the customer is correctly invoiced. Coordinate the collation of appropriate handover documentation that enables the customer to safely operate and maintain the solution we're providing. Obtain signed handover of contracts and ensure amendments, variations or notices are filled under commercial. Ensure complete compliance with More ❯

The Service Delivery Manager is a key member of the Digital Data & Technology (DDaT) team, adding value for our patients through improving and developing digital services across the Trust and wider health and care system. Ensure the service delivery team is an effective component of the Trust’s … leadership for direct reports and other team members across DDaT services. Ensure services are supported with consistent, professional, and value-adding expertise from the Service Delivery and Transitions Manager, Service Manager, and their teams. Foster a culture of ‘customer service’ within the service delivery team … standardisation, performance criteria, and delivery assessment. Oversee the transition from legacy to new solutions, ensuring rigorous testing, assurance, and risk management. Work with the Service Manager to continuously improve the outsourced service desk to better meet customer needs and demonstrate value for money. Support the Associate Director More ❯

the network devices include CT global Internet backbone, Chinanet/CN2 Sino-Europe backbone as well as IP access network devices. International circuits’ implementation, service provisioning, service delivery, post-sale troubleshooting and technical supports. Maintain and update Operation Plan and other operational procedures, service availability report, traffic … management reports and service improvement solutions. Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements. Coordinate with counterpart … in HQ and design, implement and support differentiated Internet products Follow up customer service escalation with internal departments and external suppliers Providing performance reports for VIP customers, Organizing service review meeting with VIP customers. Gatekeeping customer credit claim Processing supplier service review and credit claiming More ❯

the network devices include CT global Internet backbone, Chinanet/CN2 Sino-Europe backbone as well as IP access network devices. International circuits’ implementation, service provisioning, service delivery, post-sale troubleshooting and technical supports. Maintain and update Operation Plan and other operational procedures, service availability report, traffic … management reports and service improvement solutions. Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements. Coordinate with counterpart … in HQ and design, implement and support differentiated Internet products Follow up customer service escalation with internal departments and external suppliers Providing performance reports for VIP customers, Organizing service review meeting with VIP customers. Gatekeeping customer credit claim Processing supplier service review and credit claiming More ❯

of the Global IT team, focusing on hardware and software related issues impacting multiple platforms. Candidate must perform job with a high degree of customer service with an emphasis on quality work, along with a good technical knowledge of end user systems. Essential Duties and Responsibilities: Monitor assigned … solutions, and configurations. Any other tasks that may be required from day to day. Knowledge and Skills: Communication: Strong verbal and written communication abilities. Customer Service: Ability to provide excellent client-facing support. Teamwork: Ability to work well as part of a team. Attention to Detail: Keen eye … Intel/Macintosh Workstations & Laptops Windows 10, 11/OSX Network Printers configuration and support Mobile Devices (Smartphone/Tablets) – Android/iOS MO365 Service Now Incident/Service Management Systems Experience in the following systems preferred but not required: Lotus Notes/M0365 Remote Support Tools (TeamViewers More ❯

Job Title: 1st Line Service Desk Support Location: Burgess Hill (Fully On-Site) Contract: 3 Months Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can solve problems and make a difference? If so, we have an exciting … opportunity for you to join our dynamic team as a 1st Line Service Desk Support! What You'll Do: As a 1st Line Service Support, you'll be the friendly face that supports over 2,000 end users with their IT queries. Your role is crucial in ensuring … that every user receives swift resolutions to their issues. Here's what you can expect: Provide proactive, customer-focused support in a face-to-face setting. Utilise your problem-solving and people skills to assist users efficiently. Log and track incidents using ITSM systems while adhering to service More ❯

Job Title: 1st Line Service Desk Support Location: Burgess Hill (Fully On-Site) Contract: 3 Months Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can solve problems and make a difference? If so, we have an exciting … opportunity for you to join our dynamic team as a 1st Line Service Desk Support! What You'll Do: As a 1st Line Service Support, you'll be the friendly face that supports over 2,000 end users with their IT queries. Your role is crucial in ensuring … that every user receives swift resolutions to their issues. Here's what you can expect: Provide proactive, customer-focused support in a face-to-face setting. Utilise your problem-solving and people skills to assist users efficiently. Log and track incidents using ITSM systems while adhering to service More ❯

Join to apply for the Service Delivery Manager role at The Royal Berkshire Join to apply for the Service Delivery Manager role at The Royal Berkshire Get AI-powered advice on this job and more exclusive features. The Service Delivery Manager is a key member of the … DDaT) team, adding value for our patients through improving and developing digital services across the Trust and wider health and care system. Ensure the service delivery team are an effective component of the Trust’s Digital Data & Technology (DDaT) target operating model, working alongside others, delivering continuous overall improvement. … Provide leadership for direct reports and others across DDaT services. Ensure that services are supported with consistent, professional and value adding expertise from the Service Delivery and Transitions Manager, and Service Manager and their team. Foster a culture of ‘customer service’ across the service delivery More ❯

Customer Success Manager SaaS B2B B2C required by leading software house in Milton Keynes to come in and assist with the strategy and vision for the running of the customer service and success. You will be working on... Evaluating the problem resolution process for the product, the … and provide responses to the customers. Ensuring there is appropriate processes in-place (e.g. for escalation, risk management). Evaluating how the company support customer requests today for access to information (docs, videos), training requests and general help. Ensuring they have appropriate processes in-place for customer engagement. … Any exposure to Power BI and SQL is advantageous. Essential Skills Experience building and running customer success teams in a B2B or B2C organisation; Excellent understanding of customer service; Excellent understanding of building learning and development communities for engaging with customers; Excellent communication skills, verbal and written More ❯

but travel around occasionally. Job purpose: My client is looking for a tech-curious and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm … to resolve and see issues through to completion. Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. Ensure that targets for service availability are met. Monitor, maintain and administer equipment and services relating to the navigation systems estate for both performance and security. Liaise with external … and hardware within a defined sub-set of the teams estate. Update and maintain technical documentation and asset information. Work in accordance with agreed service levels and department processes, policies and procedures. Skills required: 2/4 yrs Proven IT Service Delivery skills at 1st & 2nd level. Knowledge More ❯

GradBay Wallingford, England, United Kingdom Customer Success Manager Get AI-powered advice on this job and more exclusive features. This range is provided by GradBay. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range The Business: We … is based across our London and Wallingford offices, and is responsible for building, maintaining and developing the platform for our clients globally. As a Customer Success Manager, you will be responsible for leading and managing the platform relaunch and onboarding, building and configuring the platform to the customer’s requirements and training customers in the platform’s use. Your goal is to deliver technical expertise and excellent customer service, supporting our clients to be successful in their hiring objectives, resulting in a high net-promoter score. Main duties and responsibilities: ATS subject matter expert: You More ❯