251 to 275 of 571 Customer Service Jobs in the South East

a wide variety of projects. You'll be a key member of our team at the forefront of our technical support lines. Role Provide first line support to technical customer queries via phone, email and face-to-face contact Monitor, investigate and resolve issues where possible Prioritise and allocate incidents and tasks subject to client SLA's Ensure all … the business to support client requirements Help build the team to support the business further Investigate new ways of working and suggest ideas for growing the company and improving customer service Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to … any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the Employer TRU OFFICE LTD TruOffice are and outsourced IT managed service provider (MSP), based in Henley on Thames, London and services areas surrounding those locations. As a small firm ourselves, we take care of our customer’s needs personally. More ❯

day-to-day duties will include: Following all onsite security and health and safety protocols Conduct all onsite and Navy Digital Directorate mandatory training Provision of support to In-Service Capability Management: o Assisting Capability Managers with daily outputs o Collect, compile and store capability management artefacts including emails, briefing notes, documents and records/actions from meetings o … of support to the drafting of Capability Management Plans Responsible for care, operation and daily checks on company assigned vehicle in accordance with policy At all times providing excellent customer service on client site Escalating unresolved customer issues to your Team Leader Training Your apprenticeship will run for 22 months. Within this apprenticeship you will gain a … Duration 1 Year 10 Months Positions Available 1 Closing Date Sunday, 17th August 2025 Start Date Monday, 1st September 2025 Desired Skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Qualifications English GCSE, grade 4 - 9 (Essential) Maths GCSE, grade 4 - 9 (Essential) About the Employer Carbon 60 At Impellam More ❯

Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service. Key … Expertise with Microsoft Active Directory, user profiles, security groups and permissions for MS Windows, Telephony (traditional, IP, Mobile), Connectivity's technologies (ADSL, UMTS, ISDN, WiFi), Behavioral skills required: Excellent customer-facing skills and interpersonal skills, Independent and pro-active thinking, Relationship builder both within the team and across the whole office, Personal resilience and able to complete projects in More ❯

Junior Customer Support Analyst Location: Office based (option for hybrid once full training completed), Bishop's Stortford, CM22 Salary: £25,000-£27,000 per annum, DOE + Benefits Contract: Full Time, Permanent (35 hours/week) Benefits: 25 days holiday + bank holidays People's pension scheme Casual dress code Free onsite parking, including EV charging About Us: HD … include Cardiology, Endoscopy, Neurophysiology and Respiratory. HD Clinical became part of the Nexus Group (a European-based healthcare software organisation) in 2024 significantly extending our software range and potential customer base Role Overview: The Customer Support Team provides direct contact and support to our wide range of customers, mostly within the NHS. You will use your specialist knowledge … of the Company's applications and software to resolve customer issues promptly, keeping them informed throughout the process. (Full training will be provided.) A focus on providing excellent customer care and problem solving in a busy, high-pressure environment is essential as you will be working as part of a service desk team, logging and actioning issues More ❯

owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customer service and maintaining our role as a responsible landlord. We are seeking an experienced and motivated Database Administrator (DBA) to join our Infrastructure team. This is a hybrid More ❯

Redhill | £27,000 - £30,000 Are yu an aspiring IT professional with gained hands-on experience and looking to level up your career within a dynamic, fast-growing Managed Service Provider Do you thrive on solving problems, delighting users, and working with cutting-edge tech in a collaborative environment? This is your chance to step into an exciting and … progressive MSP role that promises growth, challenge, and variety—right from day one. What’s the Role? You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly. You will act as the bridge between the client and the wider technical team, all while expanding your own skills … and exposure to the world of MSPs. Day-to-Day Responsibilities: Be the front-line hero for customer IT support queries via phone and email Log, track, and resolve cases using the ITSM tool Work with technologies such as Microsoft 365, Windows, networking, virtualisation, backups & more Assist in developing knowledge base articles and internal support documentation Escalate issues effectively More ❯

point when required Onboard new clients Work across cloud and on-site setups - from Azure Virtual Desktop to RDS Act as the link between the support desk and the customer You’ll Need To Be Technically Proficient In: Microsoft 365 (Exchange, Intune, Entra ID, Teams, SharePoint) Windows Server, Active Directory, Group Policy, and user management Firewalls, networking, IP telephony … scripting (advantageous) Remote Desktop, RDS/Terminal Services Apple Mac OS (nice to have) Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring, and deploying Microsoft 365 services Familiarity with onboarding new customers, setting up Group Policies & Tenancies, etc Solid leadership instincts - or wants to grow into … a management role Great customer service skills, engages well with clients, calm under pressure, and genuinely enjoys solving problems Hunger to keep learning and develop their skillset even further What's On Offer: You’ll be key to the company’s next phase of growth Real progression into management as the business scales Project Work This is a More ❯

Excellent opportunity for a highly motivated and customer-centric individual who is passionate about building strong relationships and ensuring client success. Our client, who are a leading digital SaaS company is expanding and are looking for a dedicated Customer Success Specialist (CSS) to be a vital partner in their client's journey. This role blends proactive customer … client relationships. This is an office based role in Southampton. The successful candidate would ideally need to drive given the location of the office. Skills required: 1+ year in customer service role Ideally experience working for a Tech, SaaS business Excellent communication skills Proven ability to build rapport and handle multiple client relationships simultaneously Familiarity with tools like More ❯

Excellent opportunity for a highly motivated and customer-centric individual who is passionate about building strong relationships and ensuring client success. Our client, who are a leading digital SaaS company is expanding and are looking for a dedicated Customer Success Specialist (CSS) to be a vital partner in their client's journey. This role blends proactive customer … client relationships. This is an office based role in Southampton. The successful candidate would ideally need to drive given the location of the office. Skills required: 1+ year in customer service role Ideally experience working for a Tech, SaaS business Excellent communication skills Proven ability to build rapport and handle multiple client relationships simultaneously Familiarity with tools like More ❯

Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They're now looking for a Client Service Executive to join their team. This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You'll be the first point of contact for … strategic currency guidance, using your understanding of global FX solutions to identify process improvements. Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery. Manage client accounts, monitor progress, and address concerns proactively. Prepare and deliver reports, proposals, demos, and training sessions. Identify upselling and cross-selling opportunities to enhance client relationships. … Experience required: 1-3+ years in a client-facing or customer service role. Strong communication and problem-solving skills. Detail-oriented, especially with financial data. Experience in Fintech or financial services is a plus. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your More ❯

Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They're now looking for a Client Service Executive to join their team. This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You'll be the first point of contact for … strategic currency guidance, using your understanding of global FX solutions to identify process improvements. Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery. Manage client accounts, monitor progress, and address concerns proactively. Prepare and deliver reports, proposals, demos, and training sessions. Identify upselling and cross-selling opportunities to enhance client relationships. … Experience required: 1-3+ years in a client-facing or customer service role. Strong communication and problem-solving skills. Detail-oriented, especially with financial data. Experience in Fintech or financial services is a plus. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your More ❯

Development Manager you will play a pivotal role in achieving our vision: Impactful Work : You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration … As Development Manager , you will take a proactive and strategic approach, holding overall operational responsibility for the development. This includes ensuring compliance, promoting health, safety and wellbeing, and delivering service excellence and value for money. Key Responsibilities: Delivering effective service levels, and acting as the FirstPort representative towards customers, clients and Developers as appropriate, ensuring all areas aspects … managing holiday/sickness absences and organise shift cover, undertaking or organising emergency cover as required. Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts together with preparation and presentation of bi[1]monthly financial summary reports. Hold proactive customer/contractors and client meetings, ensuring issues are More ❯

We are pleased to partner with a SaaS client in Oxford to recruit a permanent Customer Support Advisor to join the team. Paying up to £26,000 with 10% bonus. This is a hybrid role, in the office 2 days a week near Central Oxford. Key Responsibilities : Build a rapport and strong relationship with customers by offering support and … coherent with company records and policies. Making 10-15 outbound calls a day to help guide customers through validation queries. Assisting with general inbound phone cover to help with customer support. Skills & Experience: Previous experience in a customer service environment Working knowledge of data management and data analysis Demonstrable experience of process improvement Proven track record of … working to deadlines and targets Customer contact through inbound and high volume of outbound calls Ability to adapt to the needs of a growing business Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more More ❯

We are pleased to partner with a SaaS client in Oxford to recruit a permanent Customer Support Advisor to join the team. Paying up to £26,000 with 10% bonus. This is a hybrid role, in the office 2 days a week near Central Oxford. Key Responsibilities : Build a rapport and strong relationship with customers by offering support and … coherent with company records and policies. Making 10-15 outbound calls a day to help guide customers through validation queries. Assisting with general inbound phone cover to help with customer support. Skills & Experience: Previous experience in a customer service environment Working knowledge of data management and data analysis Demonstrable experience of process improvement Proven track record of … working to deadlines and targets Customer contact through inbound and high volume of outbound calls Ability to adapt to the needs of a growing business Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more More ❯

and information. Attention to detail - accurate, detailed and thorough approach to work and maintaining accurate records. Able to work under pressure, self-motivated and driven to achieve results. High customer service ethic, passionate about meeting the customer and wider business needs Other: The role will be office based, 5 days a week for the first 3 months More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Spectrum IT are working with a local Portsmouth client to help them find a local Contract IT Service Desk Engineer with extensive experience in Google based environments (Google Workspace) . This contract role has been deemed OUTSIDE IR35, will be for an initial 3 month period. You will be required to be onsite 4 days per week (1 day … remote working per week). Role: As the IT Service Desk Engineer you will act as the initial point of contact for IT assistance. You'll be passionate about ensuring business team members receive timely, effective, and professional support for their technical needs. Overall you'll play a crucial role in maintaining operational efficiency and enhancing the user experience. … support specialist, you will work with end-users to resolve issues and play a key role in ensuring seamless IT support across the business. You'll report into the Service Desk Manager/IT Operations and provide a mixture of software and hardware support. Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks In More ❯

Spectrum IT are working with a local Portsmouth client to help them find a local Contract IT Service Desk Engineer with extensive experience in Google based environments (Google Workspace) . This contract role has been deemed OUTSIDE IR35, will be for an initial 3 month period. You will be required to be onsite 4 days per week (1 day … remote working per week). Role: As the IT Service Desk Engineer you will act as the initial point of contact for IT assistance. You'll be passionate about ensuring business team members receive timely, effective, and professional support for their technical needs. Overall you'll play a crucial role in maintaining operational efficiency and enhancing the user experience. … support specialist, you will work with end-users to resolve issues and play a key role in ensuring seamless IT support across the business. You'll report into the Service Desk Manager/IT Operations and provide a mixture of software and hardware support. Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks In More ❯

Engineer Location: London, Slough, Swindon, Newbury & Reading Job Type: Full-Time Job Summary: As a Field Engineer, you will play a crucial role in providing technical support and exceptional customer service to our key clients within the London, Berkshire, and Wiltshire area. Your primary objective will be to ensure the smooth operation and maintenance of their technology infrastructure … your day-to-day look like? You will be working within a team of 11 supporting 4 key clients. Responding to escalated technical support tickets from the 1st Line Service Desk, troubleshooting incidents, and resolving complex IT issues promptly. Conducting in-depth analysis and diagnosis of user-reported problems, utilizing appropriate troubleshooting techniques and tools to identify root causes. … sharing. Monitoring system performance and proactively identifying potential issues, suggesting improvements to maintain optimal functionality. Participating in team meetings, sharing feedback, and contributing to continuous improvement initiatives for the service desk. To be successful in this role, you must have: At least 2 years' experience in a service desk environment. Experience working closely with clients. Strong technical expertise More ❯

Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have experience providing both remote and on-site desktop support, possess strong communication skills, and be comfortable working with executives.The … detail-oriented individual with the ability to support Windows and Mac laptops, Microsoft 365, Canon printers, and audio-visual equipment. What you'll need to succeed Strong communication and customer service skills, and have experience supporting senior stakeholders/VIP users Over 2 years' experience in IT customer support, including desktop and network troubleshooting for both on More ❯

a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support … account setup Maintain and update accurate documentation of support issues, solutions, and processes Escalate more complex or unresolved issues to the 2nd/3rd line support team Deliver exceptional customer service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with … operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+ More ❯

team! If you thrive in fast-paced settings and have a keen eye for detail, this could be the perfect opportunity for you! Responsibilities : · Onboard new customers and manage customer data updates with precision. · Set up and oversee customer subscriptions, handling any changes and fee adjustments seamlessly. · Issue invoices, E-invoices, and credit notes with accuracy and timeliness. … Address invoice-related queries from customers via email, providing top-notch support. · Review draught customer contracts/orders (many in German) to ensure accurate subscription setups. · Extract and enter essential order information from contracts into the invoicing system. · Assist in the transition to Oracle NetSuite, focusing on customer onboarding and offboarding. Key Requirements : · Experience in invoicing and administrative … tasks, ideally within a customer service or back-office role. · Proficiency in Oracle NetSuite , particularly in billing functions. · Fluency in English is a must; knowledge of German is a bonus! · Ability to excel in a fast-paced, international work environment. · Strong communication skills and a collaborative spirit are essential. Adecco acts as an employment agency for permanent recruitment More ❯

workflow and diary system in a timely manner to allow instant access to all staff. - Produce client valuations in readiness for annual reviews and in line with the Client Service Agreement, raising invoices for additional requests which are not part of the paid service - Process servicing tasks in line with the Client Service Agreement, raising invoices for … meet company goals and targets. - To provide support to your colleagues where workloads need to be spread across the team to reach team goals. Experience and Qualifications: - Administration and customer service experience is essential. - Telephone based experience would be beneficial. - Financial Services experience would be beneficial. - Financial Services experience is essential preferably obtained in a life and pensions More ❯

SQL SSRS Strong experience with MS Excel, Word, Visio, Project Experience with MS .NET and MS Web technologies IIS, Web Services, SOA Strong analytical skills, including proficiency in discovering customer business needs and translating them into functional and technical requirements. Ability to analyze complex systems, and troubleshoot and isolate system issues. Ability to work under tight deadlines and handle … tasks Ability to influence at all levels of the organization Ability to work independently as well as work in a team environment Outstanding verbal and written communication skills Exceptional customer service skills. PREFERRED SKILLS 2+ years of experience with Salesforce CRM Experience with MS Dynamics NAV ERP 2009, 2013, 2015 Experience with Arena or other PLM solutions Experience More ❯

Administrator with Northgate Vehicle Hire Our workshops are busy and fast-paced, as a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us customer care always comes first, so confidently delivering great service with a smile is second nature. Where you can make a big difference is by making every second in … help get you off to a flying start in your new role with us. Our proven induction training will help of course, however, you'll need all of your customer service know-how, planning and administration skill, and most importantly your logical, 'can-do' attitude to deliver the experience our customers expect from us. You will also need … than just that. Some of our most popular benefits include (but aren't limited to) A fantastic quarterly bonus scheme Start with 24 days, increasing to 26 days with service , plus the flexibility to buy or sell up to 5 extra days each year . Of course, you'll have public holidays too and an extra day off to More ❯