276 to 300 of 809 Customer Service Jobs in the South East

sustainable outcomes for a portfolio of customers. This strategic role involves shaping and executing procurement strategy, overseeing end-to-end operations and managing key customer relationships. Responsible for ensuring for both the efficient, cost effective and high quality delivery of customer facing operations. With direct line management responsibilities … platform and tools. You will also play a key role in aligning procurement delivery with the company’s broader vision of innovation, scalability and customer impact through SaaS technology. Key Responsibilities & Deliverables Leadership and Team Management · Lead the operations team to promote and encourage excellent customer service and collaborative working · Manage, coach and develop the wider consultancy team to ensure consistent, high-quality customer delivery and alignment with service expectations following BuyingStation’s Sourcing2Supervision process · Responsible for hiring, training and motivating the operations team, providing guidance and support as needed. Customer Relations · Lead More ❯

sustainable outcomes for a portfolio of customers. This strategic role involves shaping and executing procurement strategy, overseeing end-to-end operations and managing key customer relationships. Responsible for ensuring for both the efficient, cost effective and high quality delivery of customer facing operations. With direct line management responsibilities … platform and tools. You will also play a key role in aligning procurement delivery with the company’s broader vision of innovation, scalability and customer impact through SaaS technology. Key Responsibilities & Deliverables Leadership and Team Management · Lead the operations team to promote and encourage excellent customer service and collaborative working · Manage, coach and develop the wider consultancy team to ensure consistent, high-quality customer delivery and alignment with service expectations following BuyingStation’s Sourcing2Supervision process · Responsible for hiring, training and motivating the operations team, providing guidance and support as needed. Customer Relations · Lead More ❯

Senior Service Desk Lead Location: Newbury, (Hybrid – 1–2 days onsite per week, WFH otherwise) We’re looking for an experienced and strategic Senior Service Desk Lead to oversee our EMEA customer support operations. This is a critical leadership role focused on driving performance, coaching large teams … and delivering exceptional service through advanced technologies and implement best-in-class technologies like Genesys , Salesforce , and Microsoft 365 . Key Responsibilities: Leverage standard global call center metrics to identify gaps and implement strategic improvements. Coach and develop teams to deliver outstanding, multichannel customer support. Oversee the full … and management compliance. Collaborate with the Salesforce team to deliver process-aligned training programs. Drive performance through effective Genesys configuration and workforce management. Design customer engagement and process management solutions using O365 tools . Partner cross-functionally to align operations with client expectations and industry best practices. Essential Skills More ❯

Senior Service Desk Lead Location: Newbury, (Hybrid – 1–2 days onsite per week, WFH otherwise) We’re looking for an experienced and strategic Senior Service Desk Lead to oversee our EMEA customer support operations. This is a critical leadership role focused on driving performance, coaching large teams … and delivering exceptional service through advanced technologies and implement best-in-class technologies like Genesys , Salesforce , and Microsoft 365 . Key Responsibilities: Leverage standard global call center metrics to identify gaps and implement strategic improvements. Coach and develop teams to deliver outstanding, multichannel customer support. Oversee the full … and management compliance. Collaborate with the Salesforce team to deliver process-aligned training programs. Drive performance through effective Genesys configuration and workforce management. Design customer engagement and process management solutions using O365 tools . Partner cross-functionally to align operations with client expectations and industry best practices. Essential Skills More ❯

Electrical Service Engineer required to join our established electrical manufacturing client in what will be an office and field based, hands on role, with travel across the UK , frequently to Wales . Salary will be dependent on experience, and is potentially negotiable, starting from £35,000 - £45,000 currently. … Management of your own diary to organise weekly site visits to customers homes, and commercial sites Diagnose, test, repair product issues remotely and at customer, client sites Provide external and internal technical product training Liaise internally to order necessary parts to carry out servicing repairs and maintenance Benefits: Up … Company pool van for site visits 20 days holiday plus bank holidays (increases to 30 days) Pension Private healthcare Experience: Previous experience in a Service Engineer role with Electrical bias Relevant electrical qualification such as, City & Guilds 2382 , Level 3, electrical engineering degree, 18th Edition is highly desirable Experience More ❯

meeting the needs of local customers and providing timely after-sales solutions; 3、Be capable of managing and coordinating the local team, and improving customer satisfaction and service management quality; 4、Evaluate the current status of the service system in the local region, and develop plans and … improvement solutions; 5、Collaborate with sales to solve problems, and plan and implement key service projects. Qualifications 1、Familiar with the construction and operation management of customer service systems in the ICT industry, with more than 3 years of experience in the service systems of the More ❯

meeting the needs of local customers and providing timely after-sales solutions; 3、Be capable of managing and coordinating the local team, and improving customer satisfaction and service management quality; 4、Evaluate the current status of the service system in the local region, and develop plans and … improvement solutions; 5、Collaborate with sales to solve problems, and plan and implement key service projects. Qualifications 1、Familiar with the construction and operation management of customer service systems in the ICT industry, with more than 3 years of experience in the service systems of the More ❯

the business, escalating when appropriate to management and/or R&D. Take into account technical and commercial relationships with end users, partners and service providers. Deploy and provision systems to enable replication of customer issues to diagnose and repair without jeopardising customer data or operations. Participate … is a rapid learner, self-motivated and a good communicator and problem solver. A high quality of work is also particularly important. Relevant technical customer support experience preferred, particularly within a Public Safety environment. Understanding what represents good 'customer service' and how to deliver it is essential. … Including: Excellent written and spoken English. Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it. Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in More ❯

We are looking for a dynamic and service-oriented IT Support Specialist to join our fast-paced, constantly evolving environment. You will be responsible for delivering high-quality customer service and hands-on support, ensuring a smooth and premium IT experience for all users. This is an … sector is essential for this position. Regular Shift patern:7 am-3 pm Key Responsibilities: Deliver outstanding technical support that consistently meets or exceeds customer expectations Identify customer needs and recommend suitable products or services Troubleshoot, analyze, and repair hardware and software issues; order and replace parts as … Basic networking knowledge and understanding of Active Directory and permissions Excellent problem-solving skills, team spirit, and analytical thinking Strong communication and interpersonal skills Customer-focused mindset with high stress tolerance and adaptability Proven ability to thrive in a high-speed, ever-changing tech environment The preceding job description More ❯

We are looking for a dynamic and service-oriented IT Support Specialist to join our fast-paced, constantly evolving environment. You will be responsible for delivering high-quality customer service and hands-on support, ensuring a smooth and premium IT experience for all users. This is an … sector is essential for this position. Regular Shift patern:7 am-3 pm Key Responsibilities: Deliver outstanding technical support that consistently meets or exceeds customer expectations Identify customer needs and recommend suitable products or services Troubleshoot, analyze, and repair hardware and software issues; order and replace parts as … Basic networking knowledge and understanding of Active Directory and permissions Excellent problem-solving skills, team spirit, and analytical thinking Strong communication and interpersonal skills Customer-focused mindset with high stress tolerance and adaptability Proven ability to thrive in a high-speed, ever-changing tech environment The preceding job description More ❯

Senior Service Desk Lead Location: Newbury, (Hybrid – 1–2 days onsite per week, WFH otherwise) We’re looking for an experienced and strategic Senior Service Desk Lead to oversee our EMEA customer support operations. This is a critical leadership role focused on driving performance, coaching large teams … and delivering exceptional service through advanced technologies and implement best-in-class technologies like Genesys , Salesforce , and Microsoft 365 . Key Responsibilities: Leverage standard global call center metrics to identify gaps and implement strategic improvements. Coach and develop teams to deliver outstanding, multichannel customer support. Oversee the full … and management compliance. Collaborate with the Salesforce team to deliver process-aligned training programs. Drive performance through effective Genesys configuration and workforce management. Design customer engagement and process management solutions using O365 tools . Partner cross-functionally to align operations with client expectations and industry best practices. Essential Skills More ❯

IT Network & Cabling Engineer Permanent/Full-time **IT MSP (Managed Service Provider) experience essential** Job Profile Looking for a skilled IT Network & Cabling Engineer with demonstrable experience in an MSP (Managed Service Provider) in IT Field Service engineer role or similar. This role requires a customer-focused mindset, a diligent and logical approach to troubleshooting, and a strong commitment to service excellence. Candidates must be based within commuting distance of Maidenhead and be prepared to travel to client sites on a regular basis. Key Responsibilities Provide onsite technical support, troubleshooting and maintenance across various … Install, configure, and support IT hardware, software and network systems. Work with internal teams to escalate and resolve complex technical issues promptly. Deliver excellent customer service and maintain high client satisfaction levels. Maintain up-to-date documentation of all work carried out and support provided. Ensure systems and More ❯

Data Migration Engineer – Dynamics 365 Customer Engagement (CE) Largely remote with 1 x per month team meeting in person Permanent | Competitive salary and bonus An exciting opportunity has arisen for a skilled Data Migration Engineer to join a high-impact transformation programme, delivering end-to-end CRM data migrations … to ensure a smooth, high-quality transition. Key Responsibilities Lead and execute ETL (Extract, Transform, Load) processes into Dynamics 365 CE modules (e.g., Sales, Customer Service, Field Service). Work with legacy CRM systems, spreadsheets, databases, and proprietary platforms to extract data. Map and transform data into More ❯

Data Migration Engineer – Dynamics 365 Customer Engagement (CE) Largely remote with 1 x per month team meeting in person Permanent | Competitive salary and bonus An exciting opportunity has arisen for a skilled Data Migration Engineer to join a high-impact transformation programme, delivering end-to-end CRM data migrations … to ensure a smooth, high-quality transition. Key Responsibilities Lead and execute ETL (Extract, Transform, Load) processes into Dynamics 365 CE modules (e.g., Sales, Customer Service, Field Service). Work with legacy CRM systems, spreadsheets, databases, and proprietary platforms to extract data. Map and transform data into More ❯

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience Central London | Hybrid (4 days in-office, 1 from home) Ready to take your first step into the world of IT support? We’re on the lookout for a bright, curious, and ambitious junior to join a dynamic … global media business as a Service Desk Analyst . Whether you’ve just finished studying or completed a career switch or apprenticeship, this is your chance to launch a career in IT within a company that truly values growth, learning, and potential. What’s in it for you? Work … a fast-paced environment Familiarity with Microsoft 365 and Windows 10/11 Bonus: Any exposure to Mac OS or tech troubleshooting Bonus: Retail, Customer Service experience If you’re ready to roll up your sleeves, learn fast, and become a vital part of a forward-thinking tech More ❯

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience Central London | Hybrid (4 days in-office, 1 from home) Ready to take your first step into the world of IT support? We’re on the lookout for a bright, curious, and ambitious junior to join a dynamic … global media business as a Service Desk Analyst . Whether you’ve just finished studying or completed a career switch or apprenticeship, this is your chance to launch a career in IT within a company that truly values growth, learning, and potential. What’s in it for you? Work … a fast-paced environment Familiarity with Microsoft 365 and Windows 10/11 Bonus: Any exposure to Mac OS or tech troubleshooting Bonus: Retail, Customer Service experience If you’re ready to roll up your sleeves, learn fast, and become a vital part of a forward-thinking tech More ❯

Hybrid/Remote (UK) Pearson Carter is working with a rapidly growing Microsoft Gold Partner based in Milton Keynes. They specialise in Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, and some Field Service) alongside the Power Platform, delivering bespoke solutions to charities, not-for-profits More ❯

Hybrid/Remote (UK) Pearson Carter is working with a rapidly growing Microsoft Gold Partner based in Milton Keynes. They specialise in Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, and some Field Service) alongside the Power Platform, delivering bespoke solutions to charities, not-for-profits More ❯

Headquartered in Montreal and operating in 150 locations in 40 countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions. The company’s success is largely built upon its commitment to maintain close business partnerships with … marketing worldwide. Future Electronics boasts the most knowledgeable sales team and provides the most advanced engineering/design capabilities and technical solutions, award-winning customer service, best-in-class global trade compliance program, and the largest available-to-sell inventory in the world. Offering the industry’s highest … level of overall service, including customer-specific programs and processes, and worldwide e-commerce support, the company’s mission is always to Delight the Customer®. On September 14th, 2023, it was announced that Future Electronics would be joining forces with WT Microelectronics to deliver long-term More ❯

be the ‘most inspiring specialty (re)insurance group in the world’. At the heart of Aventum are our people. Working together in dynamic, service-focused teams, we prioritise our customers in everything we do. Collaboration fuels our success, courage drives our innovation and continuous improvement keeps us ahead … and reporting to support Business Managers. And may also supervise other support staff members, along with serving as the liaison for external contractors or service providers. Role Accountabilities Responsible for owning the MI, BI and Analytics relationship and working closely with operational leaders to ensure all reporting meets the … this role must ensure that these functions are carried out in line with controlled policies, procedures, legislative and regulatory requirements, while providing exceptional internal customer service and driving business growth. Play a key role in the development of the roadmap for the data platform and reporting solutions. Act More ❯

be the ‘most inspiring specialty (re)insurance group in the world’. At the heart of Aventum are our people. Working together in dynamic, service-focused teams, we prioritise our customers in everything we do. Collaboration fuels our success, courage drives our innovation and continuous improvement keeps us ahead … and reporting to support Business Managers. And may also supervise other support staff members, along with serving as the liaison for external contractors or service providers. Role Accountabilities Responsible for owning the MI, BI and Analytics relationship and working closely with operational leaders to ensure all reporting meets the … this role must ensure that these functions are carried out in line with controlled policies, procedures, legislative and regulatory requirements, while providing exceptional internal customer service and driving business growth. Play a key role in the development of the roadmap for the data platform and reporting solutions. Act More ❯

to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support … technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and … and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to More ❯

Job Title: Service Delivery Engineer Salary Range: based on experience (up to £60k) Location: London, UK (This role includes international travel, otherwise to be based out of the London office.) Overview: Our client is at the fore-front AI-powered quality of experience (QoE) management platform for things that … means helping shape our vision, structures, and systems; playing a key-role as we launch into our ambitious future. We're looking for two Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship product. … often during drydock or at various international ports, ensuring all equipment and software are integrated and operational. Being a team player, work on deployments, service POC, and change activities including Pre-configure hardware. Available on call as needed to support customer escalations or other major operational events, ensuring More ❯

Job Title: Service Delivery Engineer Salary Range: based on experience (up to £60k) Location: London, UK (This role includes international travel, otherwise to be based out of the London office.) Overview: Our client is at the fore-front AI-powered quality of experience (QoE) management platform for things that … means helping shape our vision, structures, and systems; playing a key-role as we launch into our ambitious future. We're looking for two Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship product. … often during drydock or at various international ports, ensuring all equipment and software are integrated and operational. Being a team player, work on deployments, service POC, and change activities including Pre-configure hardware. Available on call as needed to support customer escalations or other major operational events, ensuring More ❯

this role. Candidates with the experience or relevant job titles: Assistive Technology, Tutor, Teacher, Teaching, Student Support, Learning Assistant, Teaching Assistant, IT, Higher Education, Customer Service Assistant, Customer Support, Study Coach, Teaching Coach, 1-1 Tutor, 1-1 Support, Administrator, Special Education, Social Care, Social Care Assistant More ❯