getting started. Document360: Document360 is the fastest-growing product in the Kovai portfolio. It is an AI-powered knowledge base platform for customers and teams. It is a self-service platform for building, sharing, and managing knowledge bases, product documentation, manuals, SOPs, Wikis, and more. We are trusted by global brands like Gong, Rapid7, Airtable, McDonalds, VMware, Virgin, NHS … ensure compliance with company policies. Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account activities. Analyze sales data and market trends to identify opportunities and challenges. CustomerService and Issue Resolution: Address client inquiries, concerns, and issues in a timely and effective manner. Collaborate with customer support teams to ensure client satisfaction. Market and … deal cycles in creatively solving our client's business problems. Excellent verbal and written communication skills and excels in leading web-based demos. Process and solution-oriented, with a customer mindset and the ability to challenge the status quo, I uncover and prove multiple land and expand use cases. Experience in the knowledge base industry is not required, but More ❯
save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers We're not about selling products - we want to solve problems and change lives through … insights and more). What you'll do: Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo's goals and an exceptional customer experience. Develop a team: build and coach a high-performing product team to obsess over customers, innovate, move quickly and ultimately enjoy their work. Communicate effectively: get people inspired … time. Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to get stuff done. Have impact: define, deliver and measure the impact of the customer-focused experiences you create. You should apply if: You are a seasoned product leader, and have a track record of leading high-performing product teams at a fast-growing More ❯
Overview of the Role: We are recruiting for a 2nd Line IT Service Desk Engineer to join our team of knowledgeable engineers, headed up by an experienced Team Leader. As one of our engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer … Who are Tailor Made Technologies? Tailor Made Technologies are a fast-growing technology company based in Whiteley, located on the outskirts of Fareham. We are an award winning Managed Service Provider servicing the UK and Europe. At TMT we have a strong team ethos which has enabled us to deliver exceptional service to our clients for over … Flexi Health plan cover. IT Purchasing Scheme. Company Pension. A brilliant breakout room which provides a free breakfast and a pool table Duties and Responsibilities of our 2nd Line Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management Providing first response fixes to customers via the phone, live chat or email More ❯
role is to grow the revenues & margins for a set of customers who predominantly source from the Cyber Security Business Unit. You will be expected to consistently deliver exceptional customerservice by thinking creatively, displaying enthusiasm, being positive and putting our customers and our people at the heart of everything you do to achieve the best possible results. … services & training through the partner base. Northamber PLC reserves the right to change, amend or add duties to this position either permanently or temporarily Key Responsibilities: - • Delivering an expert service in your field • Delivering against organisational and personal KPI s including revenue, margin and activity levels • Developing new and maintaining customer relationships • Developing, qualifying and following up on … that our bids are competitive, whilst achieving profitability • Represent Northamber by attending shows and events when required. Employee Benefits & Company Information 25 days holidays + bank holidays, increasing with service Life assurance Pension contribution Cycle 2 Work Scheme AXA (Private Healthcare) Lifestyle Benefits Discounts on cinema tickets, travel, motoring and much more. EAP (Employee Assistance Program More ❯
and confident representing the company on client sites. This role suits someone with a strong foundation in Linux command line, solid networking knowledge, and a passion for delivering great customerservice in person. You’ll be installing, maintaining, and supporting high-performance technical systems used across varied locations. What You’ll Do Attend client sites across the UK … Key Requirements Strong experience using the Linux command line (administration or equivalent level) Confident troubleshooting networking issues Excellent communication and organisation skills — able to plan site visits effectively Positive, customer-focused mindset with a calm, professional approach under pressure UK driving licence and ideally your own vehicle (mileage and expenses fully covered) Comfortable travelling both across the UK and More ❯
resource utilisation Performing quality reviews Establishing and maintaining the project documentation library. Weekly updates to the Operations Manager for submission to the directors Person Specification: Excellent organisational skills Excellent customerservice skills with a friendly and helpful approach Administration skills including typing and reporting using Office applications The ability to deliver under pressure with minimum supervision To communicate … projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/ More ❯
be supported by our on the job training program. Joining our water network team you'll work between the hours of 7am-7pm Monday to Saturday. As an essential service provider, you will be required to participate in an overnight standby rota to respond to incidents. Your core role is to manage our mains network and provide vital face … water supply system and being the main technical face for our customers. You'll manage critical network operations like mains shutdowns , supervise contractors , and use your expertise to resolve customer water supply issues directly. We invest in our people, providing the training and development you need to build skills for life and move forward in your career. Main Responsibilities … Your day to day work is focused on keeping the network running and keeping our customers happy: Plan and prioritise your allocated work to make sure customer appointments are met. Perform essential network operations, such as mains shutdowns, completing all necessary risk assessments and interruption reports. Conduct proactive maintenance flushing and perform water sampling in line with regulatory guidelines. More ❯
be supported by our on the job training program. Joining our water network team you'll work between the hours of 7am-7pm Monday to Saturday. As an essential service provider, you will be required to participate in an overnight standby rota to respond to incidents. Your core role is to manage our mains network and provide vital face … water supply system and being the main technical face for our customers. You'll manage critical network operations like mains shutdowns , supervise contractors , and use your expertise to resolve customer water supply issues directly. We invest in our people, providing the training and development you need to build skills for life and move forward in your career. Main Responsibilities … Your day to day work is focused on keeping the network running and keeping our customers happy: Plan and prioritise your allocated work to make sure customer appointments are met. Perform essential network operations, such as mains shutdowns, completing all necessary risk assessments and interruption reports. Conduct proactive maintenance flushing and perform water sampling in line with regulatory guidelines. More ❯
Wallingford, Oxfordshire, United Kingdom Hybrid/Remote Options
EWS Group
Job Description:# Customer Support Team Lead Gladstone Software is the leading supplier of leisure management software in the UK and Ireland, helping the leisure industry make the population fitter and healthier. With our innovative technology solutions, we support operators in delivering exceptional customer experiences across fitness, wellness and leisure services.Our Customer Support function plays a central … role in achieving this mission. As we evolve our support operating model to meet the demands of SaaS delivery, automation and customer expectations, we are building high-performing teams driven by ownership, delivery and continuous improvement. WHAT YOU'LL BE DOING As a Customer Support Team Leader, you'll manage a blended team of Support Agents and lead … the day-to-day operations of your team - focusing on SLA adherence, ownership, customer communication and continuous improvement.This is a delivery-focused leadership role requiring strong people management, operational discipline and a data-driven mindset. You'll support your team in resolving a wide range of cases - from quick queries to more complex escalations - and ensure every case is More ❯
days holiday Permanent 37 hours per week Are you a tech-savvy problem solver with a background in software and systems engineering? If you're motivated by delivering exceptional customerservice and want to play a key role in supporting advanced software solutions used worldwide, this is click apply for full job details More ❯
and Experience required: Ability to build long term relationships with clients over the phone. Previous experience in a B2B sales/account manager role is highly beneficial, or strong customerservice skills with high potential. Excellent communication skills and a resilient, driven approach to hitting targets. Fully competent in MS office and ability to work well in a More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Interquest
capabilities D365 CE functional areas is required to work for a leading London University on a 12 month contract. The D365 CE Functional Consultant will support a key student customerservice project and will be task with providing hands on functional experience in D365 CE configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development. D365 More ❯
to be resilient and highly ambitious Whilst not essential it is likely you will have previously worked as a Telesales Executive, Internal Sales Executive, Sales Development Representative, Telemarketing Executive, CustomerService Executive, SDR or Lead Generator The Company Well established provider of physical and cloud based security systems to companies and sites across the UK. This role offers More ❯
Work with the Warehouse Manager to suggest and support new warehouse processes that involve utilising the system to its full capacity Operations: As required with the Warehouse Manager and customerservice departments to solve and troubleshoot any issues To manage comp stock requests from clients, quoting for delivery and collection and raise associated Sales Orders To run regular More ❯
Work with the Warehouse Manager to suggest and support new warehouse processes that involve utilising the system to its full capacity Operations: As required with the Warehouse Manager and customerservice departments to solve and troubleshoot any issues To manage comp stock requests from clients, quoting for delivery and collection and raise associated Sales Orders To run regular More ❯
deep partnerships, and positioning Pacvue's platform as the leading solution for brands and retailers in the rapidly evolving commerce landscape. Responsibilities: Deliver the highest level of sales and customerservice to our largest, most strategic global clients and prospects. Prospect, penetrate and create new relationships with clients. Deliver against a strong sales process from identification of account More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customerservice/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯
Newbury, Berkshire, England, United Kingdom Hybrid/Remote Options
Wade Macdonald
encouraged and hard work is recognised. The business offers hybrid working, exposure to international finance, and the opportunity to grow within a dynamic environment that values both accuracy and customer service. More ❯
St. Albans, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
XACT PLACEMENTS LIMITED
security, and infrastructure solutions, trusted by public sector organisations, businesses, and educational institutions across the UK. Headquartered in Hitchin, we pride ourselves on delivering innovative technology solutions and exceptional customer service. As part of our continued growth, we are expanding within the healthcare and blue light sectors and are seeking an experienced Senior Account Manager to join our dynamic More ❯
ensuring successful project delivery on-site. You'll be responsible for leading installations from planning through to completion, liaising with project managers, and maintaining high standards of workmanship and customer service. Projects are varied and span multiple sectors - including commercial, education, retail, and corporate - so adaptability and professionalism are key. This role will require travel throughout the UK with More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum Dependent on experience
Fawley, Hampshire, United Kingdom Hybrid/Remote Options
Manpower UK Ltd
controls reports and KPIs Basic understanding of craft equipment specifications Understands OIMS + GRS 6E Ability to work under pressure in an environment which expects the highest levels of customer services, Excellent interpersonal and communication skills. Adaptability and initiative. Working knowledge of SAP or other interim computerised planning systems and software Self sufficient and able to work individually, or More ❯
be supported by our on the job training program. Joining our water network team you'll work between the hours of 7am-7pm Monday to Saturday. As an essential service provider, you will be required to participate in an overnight standby rota to respond to incidents. Your core role is to manage our mains network and provide vital face … water supply system and being the main technical face for our customers. You'll manage critical network operations like mains shutdowns , supervise contractors , and use your expertise to resolve customer water supply issues directly. We invest in our people, providing the training and development you need to build skills for life and move forward in your career. Main Responsibilities … Your day to day work is focused on keeping the network running and keeping our customers happy: Plan and prioritise your allocated work to make sure customer appointments are met. Perform essential network operations, such as mains shutdowns, completing all necessary risk assessments and interruption reports. Conduct proactive maintenance flushing and perform water sampling in line with regulatory guidelines. More ❯
A Network Team leader or aspiring Team Leader is required for this Managed Service Company based in Surrey. You will be responsible for leading and managing a Second Line Engineering Team, while providing technical hands on support. You will act as the escalation point for the Second Line Team, ensuring that the team have the technical support, guidance and … procedures to effectively manage all/Incidents and Requests within customerService Level Agreements. Requirements Cisco Certified Network Professional (CCNP) certification as a minimum requirement, with strong proficiency in Cisco routing and switching technologies (Catalyst/Nexus Switches, Layer 2 and Layer 3 switching, VLAN segmentation, NAT, DNAC) and protocols (OSPF/EIGRP/BGP) as well as … wireless (Meraki). Experience in Fortinet and Palo Alto security appliances and solutions highly desirable. Understanding and practical experience of cloud networking solutions and technologies (Azure) considered an asset. Service management background (Incident, Problem and Change Management). Team leadership experience desirable. More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Affino
Customer Services & Support Executive | Remote (UK-based) | £25,000 & Great Benefits Join Our Dynamic Team at Affino! Affino is a fast-growing, innovative SaaS company delivering a market-leading business platform for media companies, associations, and consultancies. We’re looking for a confident and motivated Customer Services & Support Executive to join our friendly and collaborative team. This is … a home-based role where you’ll play a key part in delivering exceptional customer support, helping clients get the most out of our cutting-edge Affino platform. Why You’ll Love Working With Us: Competitive salary of £ 25,000 + (depending on experience). 20 days holiday plus statutory public holidays. Flexible remote working with occasional travel to … London. Career development opportunities, including progression to Senior Support Executive or Head of Customer Services. Fun, sociable team culture — occasional nights out, gaming nights, and cinema events. Ongoing learning and development through career sessions with directors. Key Responsibilities of the Customer Services Executive: Provide first-line support for customer queries via calls, emails, and forums. Monitor incoming More ❯
stores? We have the role for you. You'll be working for a leading provider of assembly and fastening products, from screws to power tools they pride themselves on customerservice excellence and supporting their staff development, sounds like a good place to work right? Salary : £28,000 + Bonus (OTE: £35,000) Location : Rochester, Medway, Kent Hours … Mon-Fri - 7:30am-5pm Benefits :Career development, long service awards, staff discount, generous holiday allowance & more. The Role As the Store Manager, you will be responsible for opening and closing the store, stock control, and supervising and developing the sales assistant to ensure KPI's are achieved, and orders are processed correctly. You will oversee and get involved More ❯