76 to 100 of 123 Service Management Jobs in the South West

ownership of complex technical issues. The role will also support the delivery of IT projects and work closely with colleagues to provide an excellent service to users. Key Skills & Experience 3+ years' experience in an ICT support or infrastructure environment. Strong 3rd line troubleshooting and problem-solving skills. Good … supporting Windows devices, Chromebooks, Android devices and Microsoft environments. Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless. Experience with device management, deployment and IT service management systems. Knowledge of PowerShell, security and system monitoring. Experience contributing to IT projects, including technical implementation, planning ...

Solutions Change Team is responsible for the provision of in-life change to customers across the breadth of Claranet's portfolio. This includes the management of technical configuration across customer solutions, as well as the development and implementation of change and governance processes relevant to Claranet customers. The Network … governance activities. Lead, mentor and develop the team to ensure technical skills and knowledge remain aligned with business objectives. Key Responsibilities Team Leadership & Service Delivery Lead, coordinate, develop and manage a team of Technical Solutions Change Engineers, ensuring high-quality and timely delivery of work. Operate as a player ...

Solutions Change Team is responsible for the provision of in-life change to customers across the breadth of Claranet's portfolio. This includes the management of technical configuration across customer solutions, as well as the development and implementation of change and governance processes relevant to Claranet customers. The Network … governance activities. Lead, mentor and develop the team to ensure technical skills and knowledge remain aligned with business objectives. Key Responsibilities Team Leadership & Service Delivery Lead, coordinate, develop and manage a team of Technical Solutions Change Engineers, ensuring high-quality and timely delivery of work. Operate as a player ...

Your Impact**The Workplace Specialist supports digital workplace services across an assigned hub, acting as a key support point for business escalations and onsite service delivery. The role provides hands‐on support and guidance for on‐premise tooling, software, infrastructure, and end‐user computing environments, including AV and specialist … site‐based infrastructure such as rig machinery.Working closely with third‐party support teams, the postholder delivers a unified frontline service to the business and supports the onsite delivery of Digital Solutions (DS) operational projects. The role ensures that site‐based services are delivered consistently, governed effectively, and aligned with ...

working closely with customers and internal teams. The role Manage projects from initiation through delivery, keeping plans, actions and stakeholders aligned. Work closely with service management and service transition teams to support smooth implementation and handover. Coordinate activity across business units, maintaining clear communication and resolving issues … process with the pace and commercial focus of a sales-led environment. Experience Required: Strong organisational skills with excellent attention to operational detail. Managed Service Provider (MSP) experience strongly preferred; IT, telecoms, print or related sectors considered. Confident working with service teams, commercial teams and customer stakeholders. Strong ...

working closely with customers and internal teams. The role Manage projects from initiation through delivery, keeping plans, actions and stakeholders aligned. Work closely with service management and service transition teams to support smooth implementation and handover. Coordinate activity across business units, maintaining clear communication and resolving issues … process with the pace and commercial focus of a sales-led environment. Experience Required: Strong organisational skills with excellent attention to operational detail. Managed Service Provider (MSP) experience strongly preferred; IT, telecoms, print or related sectors considered. Confident working with service teams, commercial teams and customer stakeholders. Strong ...

Program Re-engineering Lead in the HR Controls, Policy and Infrastructure Team , you will drive strategic operational change and and cross-functional control program management and process re-engineering initiatives. The HR Controls, Policy and Infrastructure Team is responsible for supporting the Global HR and Employee Experience organization. … Control Program Process Re-engineering Lead you will partner closely with Program leads, Employee Relations, Service and Operational teams, HR Product and Technology partners, and Controls and Policy stakeholders to plan and deliver change initiatives; manage global control program requirements, including automation enablement and tooling migration, whist maintaining ...

underpin these services, ensuring they remain reliable, secure and high performing.Based in our Bristol office, you'll work closely with developers, infrastructure specialists and service delivery teams, building your technical expertise across application support, server management, change and release processes, disaster recovery activities and technology projects.A role … client data files and supporting the delivery of customer communicationsSupporting Windows server environments, software releases, upgrades and change activitiesWorking with developers, infrastructure teams and service delivery managers to resolve issues and support new solutionsContributing to disaster recovery activities, technical projects, documentation and continuous improvement initiativesWhat will you bring ...

critical services from the Primary Network Control Centre (PNCC). As part of a specialist team, you'll take ownership of end-to-end service delivery across secure and non-secure environments, resolving complex challenges and ensuring exceptional service for our customers.The successful candidate must be eligible … Government Security Clearance.What you’ll be doingProvide 2nd and 3rd line support for secure voice services, ensuring high levels of availability and performance.Manage service provisioning, incidents, faults, problems and change implementation across complex voice networks.Proactively monitor and troubleshoot secure customer environments, resolving issues before they impact service.Maintain platform security ...

critical services from the Primary Network Control Centre (PNCC). As part of a specialist team, you'll take ownership of end-to-end service delivery across secure and non-secure environments, resolving complex challenges and ensuring exceptional service for our customers.**The successful candidate must be eligible … ## **What you’ll be doing*** Provide 2nd and 3rd line support for secure voice services, ensuring high levels of availability and performance.* Manage service provisioning, incidents, faults, problems and change implementation across complex voice networks.* Proactively monitor and troubleshoot secure customer environments, resolving issues before they impact service. ...

Your new company This organisation operates at the heart of UK defence infrastructure, delivering large-scale facilities management, construction and transformation programmes across key military sites in the South of England. Working in partnership with central government, they are responsible for the delivery and ongoing management … business to support both operational performance and future innovation. It combines technical leadership, shaping secure, scalable solutions while maintaining a strong focus on service quality and reliability.Working closely with both business stakeholders and the wider IT function. There is a strong emphasis on influencing technical direction, challenging vendors ...

Your Impact The Workplace Specialist supports digital workplace services across an assigned hub, acting as a key support point for business escalations and onsite service delivery. The role provides hands-on support and guidance for on-premise tooling, software, infrastructure, and end-user computing environments, including AV and specialist … site-based infrastructure such as rig machinery. Working closely with third-party support teams, the postholder delivers a unified frontline service to the business and supports the onsite delivery of Digital Solutions (DS) operational projects. The role ensures that site-based services are delivered consistently, governed effectively, and aligned ...

solutions. The role will involve working closely with security teams to ensure infrastructure remains secure, compliant and resilient through effective patch management, system hardening, vulnerability remediation and threat protection measures. You will also support backup, replication and disaster recovery processes, ensuring business continuity requirements are met. As part … tools such as SolarWinds. Knowledge of Microsoft operating systems and Microsoft 365 services will be important, as will previous experience working within ITIL-aligned service management environments. Excellent problem-solving, analytical and communication skills are essential, along with the ability to work both independently and collaboratively within ...

maintenance Operational support of platform services (e.g. PAM, PKI, cross-domain solutions) in live environments Platform administration including patching, upgrades, configuration, and account management Monitoring, alerting, and incident response for platform services Incident and problem management, including troubleshooting and root cause analysis Networking concepts (TCP/… operational tasks (PowerShell, Bash, Python, or similar) Knowledge of cyber security controls and accreditation requirements Experience supporting systems across the engineering lifecycle (transition into service, run, and improvement) Delivery within secure/enterprise/defence environments Desirable: Experience supporting platforms such as CyberArk (PAM), PKI services, or cross-domain ...

maintenance* Operational support of platform services (e.g. PAM, PKI, cross-domain solutions) in live environments* Platform administration including patching, upgrades, configuration, and account management* Monitoring, alerting, and incident response for platform services* Incident and problem management, including troubleshooting and root cause analysis* Networking concepts (TCP/… operational tasks (PowerShell, Bash, Python, or similar)* Knowledge of cyber security controls and accreditation requirements* Experience supporting systems across the engineering lifecycle (transition into service, run, and improvement)* Delivery within secure/enterprise/defence environments## ## Desirable:* Experience supporting platforms such as CyberArk (PAM), PKI services, or cross ...

objectives. Desirable Experience supporting UK Defence, MOD, national security, government or critical national infrastructure organisations. Knowledge of Defence security policies, assurance approaches and risk management methodologies. Experience contributing to security assurance and accreditation activities for secure systems. Familiarity with classified or sensitive environments and associated security controls. Understanding … procurement and capability delivery programmes. Beneficial Knowledge Government and industry security frameworks such as HMG Security Policy Framework (SPF), ISO 27001 and NIST. Risk management methodologies and security assurance frameworks. Enterprise and security architecture approaches including TOGAF and SABSA. Cloud security and secure digital transformation programmes. Security operations, vulnerability ...

solutions. The role will involve working closely with security teams to ensure infrastructure remains secure, compliant and resilient through effective patch management, system hardening, vulnerability remediation and threat protection measures. You will also support backup, replication and disaster recovery processes, ensuring business continuity requirements are met. As part … tools such as SolarWinds. Knowledge of Microsoft operating systems and Microsoft 365 services will be important, as will previous experience working within ITIL aligned service management environments. Excellent problem-solving, analytical and communication skills are essential, along with the ability to work both independently and collaboratively within ...

resolution process. Key Responsibilities Business Central Support Provide first and second-line support for Microsoft Dynamics 365 Business Central. Triage, investigate and resolve incidents, service requests and user queries. Monitor and manage support tickets, ensuring issues are progressed within agreed timescales. Provide clear and professional updates to users throughout … team. Essential Experience & Skills At least 2 years’ experience supporting Microsoft Dynamics 365 Business Central. Practical experience working in an application support, ERP support, service desk or business systems environment. Experience providing first and/or second-line support and ticket triage. Good understanding of business processes ...

looking for a skilled and motivated Platform Team Lead (Server Infrastructure) to join our Infrastructure team. In this role, you will take management of the server infrastructure platforms and services that underpin our core server infrastructure, with responsibility for designing, building, automating, and operating resilient compute, storage, and backup … services and driving adoption of automation, observability, and platform reliability best practices. What you would be doing You will be responsible for the operational management, maintenance, and continual improvement of enterprise server infrastructure platforms, including hosting, virtualisation, compute, storage, and backup technologies. You will: Manage physical and virtual server ...

Leonardo Worldwide Corporation is looking for a Senior Application Engineer in Yeovil. You will enhance ITSM platforms like Jira Service Management, collaborating across teams to improve service delivery and operational workflows. This role supports national security applications, involves continuous improvement initiatives, and offers flexible hybrid working arrangements. ...

various products and services across the organisation to support;- Patient and Donor Care: Enabling access to relevant patient/donor information for healthcare professionals. Service Management: Improving services and supporting decision-making for a broad spectrum of services including logistics, manufacturing and genomics. Data Analysis: Identifying trends, predicting … understanding the quality of care being delivered. Research and Development: About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine ...

Siemens EDA, Opscenter and SAP S/4HANA. • Experience deploying and managing PLM solutions in Azure Cloud environments. • Proficiency in Windows command prompt and service management. • Experience in remote collaboration and screen sharing for technical troubleshooting. • Ability to work in a fast-paced, multi-vendor environment. • Excellent communication ...

will translate architectural designs into production-ready integrations across network, security, and ITSM platforms. Key Responsibilities Design and configure core enterprise monitoring and management modules (performance, configuration, application, traffic, and storage suites). Integrate central monitoring platforms with firewall managers, security consoles, and network controllers . Connect monitoring platforms … Service Management (ITSM) tools for automated alerting, ticketing, and reporting. Manage supporting services: Active Directory, patch management, DNS/DHCP, and endpoint security platforms . Produce technical documentation (LLDs, SOPs) and deliver knowledge transfer to support teams. Key Requirements Strong, hands-on experience designing and deploying enterprise ...

multi-vendor environment Job Requirements: Experience working with the Siemens toolset, particularly Teamcenter, Opscenter and Polarion Strong understanding of PLM deployment lifecycles and configuration management Experience integrating PLM platforms with engineering tools, MES and ERP systems Knowledge of Polarion, Creo, Siemens EDA, Opscenter and SAP S/4HANA integrations … Experience deploying and managing PLM solutions in Microsoft Azure environments Proficiency in Windows command prompt and service management Excellent remote collaboration, technical troubleshooting and stakeholder engagement skills BPSS clearance is required, with SC clearance desirable Desirable Experience: Familiarity with Siemens upgrade activities and test planning Knowledge of QAPS ...

programme of change, or across multiple projects. You’ll provide clear ownership of IT deliverables and help ensure solutions meet business requirements and IT service standards. Working with project managers, IT service owners, release managers, delivery teams, suppliers and stakeholders across the business, you’ll define milestones … Experience of leading/driving major/complex IT delivery projects and teams and track record of successful IT project delivery in an IT Service environment. Demonstrable experience of leading and developing multidisciplinary teams through effective coaching, performance management and talent development, creating a collaborative culture that delivers ...