126 to 150 of 246 Customer Engagement Jobs in the UK excluding London

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

a talented Email & CRM Specialist to join their digital team. This is a fantastic opportunity for someone who thrives in a dynamic environment and has a genuine passion for customer lifecycle marketing. The successful candidate will be responsible for planning, executing, and analysing email and SMS campaigns to enhance customer engagement, drive sales, and build brand loyalty. … Responsibilities Deliver and execute end-to-end email and SMS campaigns, including template building, copywriting, asset coordination, QA, and scheduling. Manage lifecycle campaigns including acquisition, nurturing, post-purchase, re-engagement, loyalty, and transactional communications. Build segmented and personalised campaigns using behavioural data to improve engagement and commercial performance. Align campaign plans with trading priorities, forecasts, and key stakeholders … rendering across devices and platforms to ensure consistency and optimal display. Collaborate closely with design and content teams to produce high-performing creatives that adhere to best practices. Balance customer contact frequency across campaign and transactional communications to reduce churn. Create clear and insightful reporting on key campaign metrics including open and click rates, conversions, and revenue impact. Stay More ❯

team dedicated to providing exceptional D365 CE solutions!. Our client is seeking a D365 CE Technical Architect to become an essential part of their client's Dynamics 365 Customer Engagement team. This Flexible, remote role offers you the chance to influence the direction of innovative solutions while collaborating with talented professionals. Key skills and experience required: - Expertise … in Microsoft Dynamics CRM with a strong technical background - Proven experience in solution architecture, design, and implementation - Ability to understand customer needs and translate them into functional specifications - Strong problem-solving skills and a proactive approach to project challenges - Excellent communication skills, fostering collaboration among team members This opportunity is ideal for a motivated individual who is passionate about More ❯

the concepts of visualisations, report design, and dashboard development ideally in SAC/AFO or transferable skills. Ability to create compelling and visually intuitive reports and dashboards tailored to customer needs Strong understanding of business processes, KPIs, and the ability to translate complex data into actionable insights Experience working in a SaaS environment, preferably with a focus on delivering … for extracting and working with data Previous experience working with large datasets or in industries where data-driven decision-making is crucial (eg, finance, marketing, retail) Strong communication and customer engagement skills, with the ability to explain complex data in simple terms to non-technical stakeholders This is a hybrid role with plenty of remote working options, but More ❯

the concepts of visualisations, report design, and dashboard development ideally in SAC/AFO or transferable skills. Ability to create compelling and visually intuitive reports and dashboards tailored to customer needs Strong understanding of business processes, KPIs, and the ability to translate complex data into actionable insights Experience working in a SaaS environment, preferably with a focus on delivering … for extracting and working with data Previous experience working with large datasets or in industries where data-driven decision-making is crucial (e.g., finance, marketing, retail) Strong communication and customer engagement skills, with the ability to explain complex data in simple terms to non-technical stakeholders This is a hybrid role with plenty of remote working options, but More ❯

We are looking for a skilled Dynamics 365 Support Consultant to join our Managed Services team. You will provide 2nd/3rd line support to a diverse customer base, ensuring timely and professional resolution of issues in line with agreed service levels. Reporting Line You will report to the Support Team Lead as part of a collaborative and growing … Dynamics 365 competencies. Experience in either - Manufacturing, Finance, Supply Chain, WMS Technical knowledge: SQL Server, performance investigation, SSRS reports, Logic Apps, Azure, BI Services. Personal Attributes Excellent communication and customer engagement skills. Ability to work under pressure and meet deadlines. Eagerness to learn and stay up to date with industry-specific D365 functionalities. Collaborative, supportive and inclusive team More ❯

technically involved and strategically minded—responsible for managing a sizable IT environment while ensuring robust, high-performing IT services. Crucially, you’ll bring SME-level expertise across Dynamics 365 Customer Engagement (CE) and Finance & Operations (FO), supporting and maintaining these systems in a live manufacturing setting. You must have a strong understanding of how the systems fit together … are desirable So What’s Next? If you’re a technically strong IT leader ready to take on a high-impact, hands-on role—balancing system support and stakeholder engagement—apply now for immediate consideration! Head of Systems, IT Manager, Dynamics 365, COR7248 Corriculo Ltd acts as an employment agency and an employment business. #channelb #AS More ❯

most uncompromising vehicles on the planet. From concept to global delivery, this brand has defied convention — and they’re just getting started. As the product range expands and the customer base grows worldwide, they’re looking for an Technical CRM Campaign Manager to help supercharge customer engagement across digital channels. The Role: You’ll be the go … to expert for the brand’s marketing automation platform — owning the build, management, and optimisation of campaigns and customer journeys. From smart segmentation to seamless data integration, you’ll ensure every message hits the right person, at the right time, with maximum impact. What You’ll Be Doing: Build, optimise and manage automated marketing journeys and one-off campaigns. More ❯

most uncompromising vehicles on the planet. From concept to global delivery, this brand has defied convention — and they’re just getting started. As the product range expands and the customer base grows worldwide, they’re looking for an Technical CRM Campaign Manager to help supercharge customer engagement across digital channels. The Role: You’ll be the go … to expert for the brand’s marketing automation platform — owning the build, management, and optimisation of campaigns and customer journeys. From smart segmentation to seamless data integration, you’ll ensure every message hits the right person, at the right time, with maximum impact. What You’ll Be Doing: Build, optimise and manage automated marketing journeys and one-off campaigns. More ❯

most uncompromising vehicles on the planet. From concept to global delivery, this brand has defied convention — and they’re just getting started. As the product range expands and the customer base grows worldwide, they’re looking for an Technical CRM Campaign Manager to help supercharge customer engagement across digital channels. The Role: You’ll be the go … to expert for the brand’s marketing automation platform — owning the build, management, and optimisation of campaigns and customer journeys. From smart segmentation to seamless data integration, you’ll ensure every message hits the right person, at the right time, with maximum impact. What You’ll Be Doing: Build, optimise and manage automated marketing journeys and one-off campaigns. More ❯

delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving skills, customer engagement and a pragmatic approach will be required to be successful in this role. The Role Working within a team to provide second and third line support and More ❯

industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Customer Success Manager focused on operations at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with … excellence. You will manage the operational components of the customer lifecycle from onboarding through to renewal ensuring accurate documentation, process consistency, and timely execution. This role is ideal for someone highly organised, process-oriented, and passionate about driving efficiency and accountability in customer success operations. Responsibilities Deliver training to clients on all available Plentific modules. Ensure end users … Support the Strategic Account Director by attending QBRs from an operational perspective, providing KPI data, insights, and recommendations for improvement. Build and maintain excellent client relationships to ensure high customer satisfaction and retention. Work closely with cross-functional teams including Product, Support, Onboarding and Implementations. Raise and track escalations effectively with internal stakeholders. Schedule and conduct periodic client operational More ❯

with security roles, user permissions, and data handling tasks (exporting, validating, re-importing). Support project-related work including new implementations, upgrades, and process improvements. Identify opportunities to enhance customer systems and contribute ideas for improvement. About You We are looking for someone with: 2-3 years' experience working with Dynamics 365 Customer Engagement (CE) . Strong More ❯

business with a strong heritage in specialist, high-reliability markets. This is a fantastic opportunity to involved in a supportive, knowledgeable team that values integrity, service, and long-term customer relationships. You will have the opportunity to work with market-leading suppliers and blue-chip customers. Role & Responsibilities: We are looking for a proactive and ambitious Business Development Manager … of the business to new and prospective customers, promoting the product range, technical services, and long-standing reputation for reliability and quality. New Business Acquisition: Identify and develop new customer relationships, including OEMs, CEMs, and Tier 1 contractors. Market Expansion: Research and target new market sectors or applications for the businesses distribution and manufacturing capabilities. Lead Generation: Proactively generate … and qualify leads through cold outreach, networking, and attendance at industry events. Customer Engagement: Arrange and attend customer visits, product presentations, and technical discussions. Sales Pipeline Management: Maintain and update internal systems to track progress, manage opportunities, and forecast accurately. A full job description can be provided upon request Knowledge, Skills & Experience: Proven success in B2B business More ❯

will act as a strategic and trusted advisor to enterprise clients, helping them unlock the full potential of Uniphore’s AI platform. You’ll drive solutioning and innovation across customer engagements, turning complex business challenges into AI-powered opportunities. Key Responsibilities Lead technical discovery sessions to understand client objectives, data environments, and AI readiness. Design and deliver impactful AI …/LLM-powered solutions aligned with customer goals and industry best practices. Translate technical capabilities—particularly around Generative AI and LLMs and Uniphore’s Platform—into compelling business outcomes. Partner closely with Sales, Product, and Engineering teams to ensure scalable, client-centric solutions. Continuously monitor AI advancements and translate insights into strategic recommendations. Support customer enablement through workshops … Acumen Ability to contextualize solutions within specific industries (e.g., telecom, BFSI, healthcare). Experience aligning AI use cases to measurable business value (e.g., cost savings, efficiency, CX improvement). Customer-Facing Skills Exceptional communication and storytelling abilities—comfortable with both C-level conversations and deep-dive technical workshops. Strong documentation and presentation skills, with a knack for simplifying complex More ❯

will act as a strategic and trusted advisor to enterprise clients, helping them unlock the full potential of Uniphore’s AI platform. You’ll drive solutioning and innovation across customer engagements, turning complex business challenges into AI-powered opportunities. Key Responsibilities Lead technical discovery sessions to understand client objectives, data environments, and AI readiness. Design and deliver impactful AI …/LLM-powered solutions aligned with customer goals and industry best practices. Translate technical capabilities—particularly around Generative AI and LLMs and Uniphore’s Platform—into compelling business outcomes. Partner closely with Sales, Product, and Engineering teams to ensure scalable, client-centric solutions. Continuously monitor AI advancements and translate insights into strategic recommendations. Support customer enablement through workshops … Acumen Ability to contextualize solutions within specific industries (e.g., telecom, BFSI, healthcare). Experience aligning AI use cases to measurable business value (e.g., cost savings, efficiency, CX improvement). Customer-Facing Skills Exceptional communication and storytelling abilities—comfortable with both C-level conversations and deep-dive technical workshops. Strong documentation and presentation skills, with a knack for simplifying complex More ❯

will act as a strategic and trusted advisor to enterprise clients, helping them unlock the full potential of Uniphore’s AI platform. You’ll drive solutioning and innovation across customer engagements, turning complex business challenges into AI-powered opportunities. Key Responsibilities Lead technical discovery sessions to understand client objectives, data environments, and AI readiness. Design and deliver impactful AI …/LLM-powered solutions aligned with customer goals and industry best practices. Translate technical capabilities—particularly around Generative AI and LLMs and Uniphore’s Platform—into compelling business outcomes. Partner closely with Sales, Product, and Engineering teams to ensure scalable, client-centric solutions. Continuously monitor AI advancements and translate insights into strategic recommendations. Support customer enablement through workshops … Acumen Ability to contextualize solutions within specific industries (e.g., telecom, BFSI, healthcare). Experience aligning AI use cases to measurable business value (e.g., cost savings, efficiency, CX improvement). Customer-Facing Skills Exceptional communication and storytelling abilities—comfortable with both C-level conversations and deep-dive technical workshops. Strong documentation and presentation skills, with a knack for simplifying complex More ❯

expertise benefits Core Support hours are between 8am and 6pm on weekdays. Some additional on call rota support will be required. Are you ready to bring your IT and customer service expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart At MHA, we’re about people first – our people … commitment to nurturing talent and ensuring every individual feels valued and supported. Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and communications Experience working within an IT Managed Service environment A good general knowledge of … their ways of working and ensuring that IT services deliver exceptional value. Support the delivery of an IT service that is reliable, resilient, scalable and secure and puts the customer’s experience at the forefront. Proactively contribute to the service improvement plan and take ownership for your region. Work with the Service Managers and the IT Service Team to More ❯

of clients. You’ll play a key role in delivering secure, efficient, and well-supported cloud infrastructure, primarily around Microsoft technologies. You’ll also support infrastructure improvements, lead certain customer interactions, and be a technical point of contact for both internal colleagues and external partners. Key Responsibilities: Cloud & Infrastructure Delivery Configure, deploy and maintain cloud environments. Create and maintain … deployment and reporting scripts. Lead firewall configurations and updates (FortiGate preferred). Manage security/network documentation and updates. Customer Engagement & Support Act as a trusted point of contact for assigned clients. Communicate technical changes clearly while staying within scope and budget. Contribute to feedback loops between the business and clients. Skills & Experience Required: Technical Must-Haves Solid More ❯

as we kick off an exciting new project: implementing a Microsoft 365 Dynamics-based Contact Centre. Your expertise will be crucial in delivering a seamless, innovative solution that enhances customer engagement and streamlines operations. If you're ready to make a real impact and thrive in a collaborative, tech-driven environment, wed love to hear from you. Please … . Migrate legacy systems and data into the CRM platform. Work with the business to transform operations into an optimised CRM platform. Develop a single view of the customer ensuring data from corporate systems is visible to CRM users using integrations, APIs and other technology. Define and manage security within the CRM. Recommend improvements to existing processes and products … scalable CRM architecture. About you. Educated to degree level or equivalent in an IT discipline. Experienced in the Microsoft Dynamics space. Skilled in transforming a business into data-driven customer-centric organisation. Experience with Dynamics 365 and other CRM platforms would be advantageous. Alignment of CRM architecture against enterprise standards and principles. Experience in Dynamics Contact Centre is highly More ❯

be eligible for SC (5 years UK residency) Overview: Our Consulting client is seeking a hands-on Dynamics 365 CE Developer to lead the development and implementation of D365 Customer Engagement and Power Platform solutions as part of an agile delivery team. This is a project-focused role with exposure to the wider Microsoft stack and DevOps practices. More ❯

software and payments company with a bold growth agenda. Backed by significant investment, we’re embarking on a company-wide Go-to-Market transformation —scaling our commercial capabilities, accelerating customer acquisition, and boosting recurring revenue. We’re looking for an experienced Programme Manager with a track record in delivering large-scale GTM or commercial transformations in the software/… SaaS space. This is a high-visibility role, working directly with the CEO and senior leadership to drive multi-workstream initiatives across Sales, Marketing, Customer Success, and Product. What You’ll Do Own and deliver the GTM transformation roadmap from planning to execution. Lead multi-function initiatives including demand generation, pricing strategy, sales enablement, automation tooling, and customer engagement programmes. Establish governance frameworks, track KPIs, and ensure board-level visibility. Influence C-level stakeholders and drive adoption of new processes, tools, and ways of working. Manage interdependencies, risks, and change impacts across the programme. What You’ll Bring 7+ years’ programme management, strategy consulting, or GTM operations in SaaS/software. Proven experience delivering commercial transformations More ❯

software and payments company with a bold growth agenda. Backed by significant investment, we’re embarking on a company-wide Go-to-Market transformation —scaling our commercial capabilities, accelerating customer acquisition, and boosting recurring revenue. We’re looking for an experienced Programme Manager with a track record in delivering large-scale GTM or commercial transformations in the software/… SaaS space. This is a high-visibility role, working directly with the CEO and senior leadership to drive multi-workstream initiatives across Sales, Marketing, Customer Success, and Product. What You’ll Do Own and deliver the GTM transformation roadmap from planning to execution. Lead multi-function initiatives including demand generation, pricing strategy, sales enablement, automation tooling, and customer engagement programmes. Establish governance frameworks, track KPIs, and ensure board-level visibility. Influence C-level stakeholders and drive adoption of new processes, tools, and ways of working. Manage interdependencies, risks, and change impacts across the programme. What You’ll Bring 7+ years’ programme management, strategy consulting, or GTM operations in SaaS/software. Proven experience delivering commercial transformations More ❯

software and payments company with a bold growth agenda. Backed by significant investment, we’re embarking on a company-wide Go-to-Market transformation —scaling our commercial capabilities, accelerating customer acquisition, and boosting recurring revenue. We’re looking for an experienced Programme Manager with a track record in delivering large-scale GTM or commercial transformations in the software/… SaaS space. This is a high-visibility role, working directly with the CEO and senior leadership to drive multi-workstream initiatives across Sales, Marketing, Customer Success, and Product. What You’ll Do Own and deliver the GTM transformation roadmap from planning to execution. Lead multi-function initiatives including demand generation, pricing strategy, sales enablement, automation tooling, and customer engagement programmes. Establish governance frameworks, track KPIs, and ensure board-level visibility. Influence C-level stakeholders and drive adoption of new processes, tools, and ways of working. Manage interdependencies, risks, and change impacts across the programme. What You’ll Bring 7+ years’ programme management, strategy consulting, or GTM operations in SaaS/software. Proven experience delivering commercial transformations More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a fast-paced, rewarding industry. Apply now! Role This apprenticeship offers a … technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure … records of repair stages for each device Sustainability Focus: Refurbish devices to high standards for resale and ensure proper recycling or disposal of items that cannot be economically repaired Customer Interaction: Engage with customers in-store and via social media, providing updates, handling inquiries, and facilitating smooth repair processes Issue Escalation: Communicate challenging repairs or customer issues to More ❯