126 to 150 of 588 Customer Engagement Jobs in the UK excluding London

Establish security design standards, architecture patterns and operational governance Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership Present security recommendations to defence programme teams and executive … stakeholders Lead security architecture workshops and customer engagement activities Communicate complex security concepts to technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 12 years' information security experience with 5+ years in architecture role Proven experience designing enterprise-scale security architectures Strong background in defence, aerospace ...

Opportunity We are seeking a technical CRM Automation & Insights Specialist to own the architecture of our customer engagement platform and the strategic insights that drive revenue growth. You will design and optimise automated customer journeys, develop deep understanding of customer behaviour and value, and partner with … expert, setting best practice, and helping shape the CRM roadmap across markets. The Role - Platform ownership and automation. Design, build, and optimise sophisticated automated customer journeys in Insider that respond to customer behaviour in real-time. Understand event architectures, design trigger logic for edge cases, configure behavioural conditions ...

with responsibility for the successful delivery of critical defence and aerospace programmes. You will play a pivotal role in driving operational excellence, service performance, customer satisfaction and continuous improvement, while working closely with MOD customers, programme teams and senior stakeholders. This is an opportunity to influence strategic outcomes, lead … operational budgets, forecasting, profitability and cost control. Oversee resource planning, allocation and demand management. Drive continuous improvement initiatives to enhance service quality, efficiency and customer outcomes. Customer & Stakeholder Management Act as a trusted partner to MOD customers and senior programme stakeholders. Lead customer engagement activities ...

CSMs on advanced consultative selling, pipeline management, and navigating complex contract renegotiations to maximize Total Contract Value (TCV) Lead and develop a team of Customer Success Managers across EMEA, driving performance against retention and growth targets Coach the team on strategic account planning, executive engagement, and QBR excellence … senior marketing executives and C-suite stakeholders to secure renewals and mitigate churn risk. Strategic Commercial Account Management (Player-Coach) Translate elite enterprise-level customer success frameworks (including advanced workflow mapping and ROI-driven Business Reviews) into repeatable, scalable playbooks for the EMEA Enterprise teams. Manage a portfolio ...

patterns and governance processes Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Support organisational security transformation programmes Customer & Stakeholder Engagement Act as the subject matter expert for Security Architecture and Zero Trust initiatives Present security recommendations to senior leadership and programme … stakeholders Lead architecture workshops and customer engagement activities Communicate complex security concepts to both technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 10 years' experience within Cyber Security and Information Security At least 5 years' experience in a Security Architect position Proven experience delivering enterprise-scale ...

agile and innovative team that works in an exciting and challenging environment. As a Precision Tech Sales Specialist, you will drive sales funnel execution, customer conversion, CRM excellence and dealer capability development within your assigned territory. By collaborating with dealers and customers, you will help expand the adoption … John Deere's Precision Technology portfolio and the John Deere Operations Center through training, demonstrations and customer-focused sales support.Your Responsibilities: Drive the execution of the Precision Technology sales funnel within the assigned territory in UK & Ireland, ensuring effective opportunity management and conversion. Support Precision Technology sales and adoption ...

days per month onsite) We're partnering with a major UK retail organisation that is investing heavily in its retail media and customer analytics capabilities. They are looking for an experienced Retail Media Analyst to join a growing team focused on measuring, optimising and improving the impact of media … marketing activity across both digital and physical customer touchpoints. This is a great opportunity for someone who enjoys moving beyond standard reporting and wants to influence commercial decisions through robust analysis, campaign measurement and customer insight. The Role You'll play a key role in helping the business ...

Ecommerce to lead the online trading strategy and digital growth of Myprotein UK. This role will be responsible for driving revenue growth, optimizing customer experience, and leading ecommerce performance across our direct-to-consumer channels.As Head of Ecommerce, you will own the end-to-end digital trading strategy, working … cross-functionally with marketing, CRM, product, analytics, technology, and operations teams to deliver exceptional customer journeys while accelerating commercial performance.This is a high-impact leadership role for someone passionate about digital retail, customer acquisition, conversion optimization, retention strategy, and scaling a world-class ecommerce business.Key ResponsibilitiesEcommerce Strategy & Commercial ...

equivalent)? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team as a Web Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm … first point of contact for customers, providing expert support, product guidance and training, while working closely with internal teams to continually improve the customer experience. Your key responsibilities would be to: Serve as the first line of support for customer enquiries via phone, email, and online support channels. ...

office 9 months initially Start date: ASAP £60,000 base salary The Job As the Sales Effectiveness Manager , your responsibilities will include: Analysing customer and prospect journeys to identify conversion bottlenecks and drop-off points. Optimising onboarding, trial and nurture journeys to improve engagement and conversion rates. Building … enhancing CRM workflows, automations, triggers and customer communications. Running A/B testing programmes to improve customer acquisition and conversion performance. Leveraging AI and automation tools to improve efficiency across the customer lifecycle. Working closely with Sales, Marketing and Product teams to improve customer experiences ...

lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of professional experience in customer success, account management, pre-sales, or customer support roles Strong communication, relationship-building, and presentation skills, with the ability to explain complex concepts … managerial levels Proven ability to collaborate effectively within cross-functional teams while independently managing priorities and consistently delivering outcomes Experience developing and maintaining customer account plans, including defining success metrics, identifying growth opportunities, and monitoring retention risks Solid probing, investigative, and research skills to support the development of practical ...

SENIOR CUSTOMER SUCCESS MANAGER At Elastic Path, we're passionate about bringing eCommerce visions to life. Role Impact: A Senior Customer Success Manager (CSM) at Elastic Path serves as a dedicated strategic partner for enterprise customers, acting as a trusted advisor throughout the full customer lifecycle. This … role is responsible for building high-trust, executive-level relationships throughout an organization and deeply understanding a customer’s commerce strategy and vision, including key technical factors and business objectives shaping their decisions. As part of Elastic Path’s strategic frontline, you will drive product adoption, maximize customer ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly ...

OneAdvanced as a trusted transformation partner across the Community Health market. What You Will Do You will develop a deep understanding of regional priorities, customer strategies and the evolving NHS landscape, using this insight to shape regional growth plans, influence customer strategy and identify opportunities across both existing … customers and new organisations. Working at executive level, you will align OneAdvanced's capabilities with customer priorities, creating long-term partnerships that deliver measurable outcomes for both customers and the business. Working collaboratively with Account Managers, Product, Marketing, Professional Services and Support, you will provide strategic commercial leadership across ...

Role Purpose The Software Developer/Analyst is responsible for designing, developing, testing, and maintaining modern software solutions that meet customer and business requirements. The role requires strong technical skills, logical thinking, and the ability to translate business needs into secure, scalable, and efficient applications. Developers are expected … Azure, AWS, or equivalent). • Monitor application and server health (CPU, memory, storage, databases). • Ensure systems are patched, secure, and updated to meet customer needs. Customer Engagement • Liaise with customers to gather requirements and understand business processes. • Translate customer needs into technical specifications and solutions. ...

global Power MOSFET Application Engineering organization. In this strategic leadership role, you will be responsible for two highly skilled teams:Product Definition Engineers (PDE)Customer Application Engineers (CAE)You will drive the definition and successful deployment of Nexperia's Automotive and Industrial Power MOSFET portfolio, ensuring that customer requirements, market trends, and technology capabilities are translated into competitive products and outstanding customer support.As a member of the Product Group leadership team, you will work closely with Marketing, R&D, Quality, Sales, Operations and major global customers to shape future product roadmaps while ensuring excellent technical execution.What ...

product quality, responsible development, greater efficiency and reducing environmental impact. Our client is seeking a Commercial Data Insights Lead to shape and deliver the customer and marketing insights strategy across EMEA. This hands-on leadership role will transform complex customer, sales, pricing, product and digital datasets into clear … actionable insights that support business growth, margin improvement and stronger customer engagement. Combining advanced analytics with commercial thinking and effective data storytelling, you will influence decision-making across a multi-market organisation while developing scalable reporting, analytics and measurement solutions. Duties & Responsibilities Define and deliver the EMEA customer ...

leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Enterprise sellers and Channel sales teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. … than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment ...

surveyed, documented, planned and coordinated before implementation begins. This is not a desk-based administration role. We are looking for someone who enjoys visiting customer sites, understanding technical requirements, identifying risks and creating clear delivery plans that set projects up for success. You will become the central point … before engineers arrive onsite. Key Responsibilities Project Planning & Coordination Take ownership of projects following commercial sign-off and handover. Assist Project Manager with conducting customer site surveys and requirements gathering. Produce detailed Scope of Works and Orders of Works documentation. Develop project plans, schedules and delivery programmes. Work with ...

join our customers growing team. This is a varied and rewarding role supporting project delivery, office administration, sales operations, invoicing processes, timesheet management, and customer engagement across NHS and Healthcare sector clients. The role will appeal to candidates with a blend of project support, operations, finance administration … Manage day-to-day office administration activities. Maintain filing systems, records, and business documentation. Ensure office processes operate efficiently and effectively. Create and maintain customer records and CRM data. Produce quotations, proposals, and sales documentation. Support the sales team with order processing and contract administration. Track sales opportunities ...

growing UK technology manufacturer is looking to appoint an experienced Key Account Manager to take ownership of several of its most strategically important global customer relationships (around 6 to 8 companies). Most of the accounts are divisions of global US-based multi-billion dollar organisations. So, the divisions … complex, high-value relationships with divisions of some of the world's largest multinational organisations, acting as a trusted commercial partner and ensuring exceptional customer engagement across multiple specialist technology businesses. We're looking for someone who naturally operates with credibility and confidence at senior levels. Someone ...

Acceptance Test (FAT) Engineer, ensuring our low-voltage switchboards, motor control centres, and control systems are delivered right first time and fully compliant with customer specifications before dispatch. This is a critical role where you'll combine technical expertise, customer engagement, and digital testing processes to guarantee … quality, safety, and customer satisfaction. Based within our manufacturing operations, you will be responsible for executing and witnessing FAT activities while driving continuous improvement in testing performance, documentation, and traceability.What will you do:Plan, coordinate, and execute Factory Acceptance Tests (FAT) for LV switchboards, motor control centres, and control ...

senior, high-impact opportunity for a recognised domain expert to lead an integrated campaign across Defence and National Security markets. You’ll bring together customer insight, technical capability, product strategy and market engagement to shape organisational direction and deliver measurable growth. We’re particularly interested in candidates … through influence rather than hierarchy, leading a virtual team spanning account management, marketing, product, engineering, technology, services and technical specialists. You’ll ensure that customer needs, organisational capabilities and market opportunities are translated into a clear and executable campaign plan. As the organisation’s authority within the domain ...

team focused on battery materials, process development, and scale-up activities. This is a senior technical leadership role that combines scientific expertise, project delivery, customer engagement, and capability development. You'll act as a recognised subject matter expert, leading complex technical programmes while helping shape future technology strategy … technologies, services, and applications Drive capability building within battery materials and energy storage technologies Mentor and develop colleagues across the team and wider organisation Customer & Stakeholder Engagement Build and maintain relationships with customers, partners, and industry stakeholders Represent the organisation externally as a technical expert Support customer ...

team focused on battery materials, process development, and scale-up activities. This is a senior technical leadership role that combines scientific expertise, project delivery, customer engagement, and capability development. You'll act as a recognised subject matter expert, leading complex technical programmes while helping shape future technology strategy … technologies, services, and applications Drive capability building within battery materials and energy storage technologies Mentor and develop colleagues across the team and wider organisation Customer & Stakeholder Engagement Build and maintain relationships with customers, partners, and industry stakeholders Represent the organisation externally as a technical expert Support customer ...