126 to 150 of 345 Customer Engagement Jobs in the UK excluding London

and be client facing to resolve any issues with aplomb.Stampede build powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses whilst championing customer engagement and experience. They help build guest loyalty with branded Wi-Fi and marketing tools, increase bookings and footfall through smart campaignsand automate customer touchpoints and analytics … the heart of the company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless onboarding, resolve technical challenges, and optimise overall customer and client experiences. Your expertise will play a key role in managing and improving processes. Customer Support & Product Adoption Provide second-line technical support, assist with onboarding, and … ensure timely issue resolution. Customer Success & Engagement Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance Build strong relationships, monitor account health, and advocate for customer needs. Process Improvement & Onboarding Enhance support workflows, contribute to automation, and assist with new customer onboarding. What Youll Bring to the Role More ❯

and be client facing to resolve any issues with aplomb.Stampede build powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses whilst championing customer engagement and experience. They help build guest loyalty with branded Wi-Fi and marketing tools, increase bookings and footfall through smart campaignsand automate customer touchpoints and analytics … the heart of the company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless onboarding, resolve technical challenges, and optimise overall customer and client experiences. Your expertise will play a key role in managing and improving processes. Customer Support & Product Adoption Provide second-line technical support, assist with onboarding, and … ensure timely issue resolution. Customer Success & Engagement Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance Build strong relationships, monitor account health, and advocate for customer needs. Process Improvement & Onboarding Enhance support workflows, contribute to automation, and assist with new customer onboarding. What Youll Bring to the Role More ❯

and be client facing to resolve any issues with aplomb.Stampede build powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses whilst championing customer engagement and experience. They help build guest loyalty with branded Wi-Fi and marketing tools, increase bookings and footfall through smart campaignsand automate customer touchpoints and analytics … the heart of the company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless onboarding, resolve technical challenges, and optimise overall customer and client experiences. Your expertise will play a key role in managing and improving processes. Customer Support & Product Adoption - Provide second-line technical support, assist with onboarding, and … ensure timely issue resolution. Customer Success & Engagement - Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance - Build strong relationships, monitor account health, and advocate for customer needs. Process Improvement & Onboarding - Enhance support workflows, contribute to automation, and assist with new customer onboarding. What You'll Bring to the More ❯

FTC Robert Half are working with a purpose-led organisation in the science and research, and education space, who is looking for an experienced CRM Manager to lead their customer engagement strategy and Salesforce platform development. This is a fantastic opportunity to take ownership of CRM in a globally focused, digitally evolving organisation where customer data and … publishing, events, and sales functions. Key Responsibilities Own the organisation-wide CRM vision and strategy, with a core focus on Salesforce Lead platform optimisation and roadmap development, aligned with customer experience goals Collaborate across departments to embed a consistent, insight-led approach to CRM Manage internal stakeholders and external vendors to deliver scalable improvements Deliver actionable insights, reports, and … marketing, commercial, and service teams Ensure data compliance and GDPR adherence across systems and processes Coach and develop a team of Salesforce administrators and CRM specialists Advocate for a customer-first mindset across the organisation What We're Looking For Proven experience leading CRM strategy and operations, ideally within a matrixed or mission-driven organisation Strong technical knowledge of More ❯

Are you passionate about driving sales success through strategic planning and customer engagement? We're seeking a dynamic Presales Manager to lead our client's team and elevate their business to new heights. Your Role: Strategic Planning: Develop and implement sales strategies, positioning them against competitors, and demonstrating their solutions effectively. Customer Engagement: Provide presales support More ❯

and forward-thinking environment where culture and team ethos are not just buzzwords—they’re a priority. The Opportunity: You'll play a key role in multiple Dynamics 365 Customer Engagement (CE) projects across diverse industries. Working closely with cross-functional teams, you'll help shape technical solutions, influence architecture decisions, and lead development efforts from concept to … and championing best practices in development and integration. Taking ownership of system architecture and ensuring alignment with client goals. What We're Looking For: Strong experience with Dynamics 365 Customer Engagement and Power Platform. Proficiency in C#, JavaScript, and D365 SDK. Track record of delivering solutions in a Microsoft Partner or consultancy setting. Excellent communication and leadership skills More ❯

Lead levels available £45k to £95k DoE plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious client to work … look forward to hearing from you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning More ❯

vision ensuring maximisation of RMS to transform how the forces work together, share information and realise the benefits. To represent Gloucestershire Business at specialist RMS system owner meetings, with engagement to evolve and develop the force relationship around product development. To coordinate developments within RMS making sure it remains updated and fully supportive of the operating mode, including holistic … the management of information (MoPI) and data, and associated systems. Collaborating with the force Learning & Development teams, to ensure training and cultural change planning maximises business benefits and user engagement, including data quality. Keeping informed of developments by suppliers ensuring appropriate representation by Gloucestershire Business RMS staff at working and design groups and attend local and national meetings on … regionally and nationally. • Desirable to have working knowledge in RMS (Niche), Pronto and CAD systems • Familiarity with ITIL or similar service management frameworks. • Excellent communication, problem solving • Stakeholder/Customer Engagement and customer service • Demonstrable skills in managing complex workloads and performance delivery. • GDPR, Data Protection awareness • Cyber security awareness • Project Management awareness (Agile, Prince2 or similar More ❯

driving the sales and growth of LED display solutions within the AV sector. This role requires a dynamic individual with a strong understanding of LED technology, market trends, and customer relationship management. You will develop and implement sales strategies, nurture key accounts, and collaborate with technical teams to deliver tailored solutions. Key Responsibilities: Business Strategy • Develop and execute a … strategic plan for LED display solutions in the AV sector. • Identify market trends, customer needs, and competitive positioning. • Drive business growth through partnerships, sales strategies, and innovation. Technical Expertise & Product Management • Oversee the selection, development, and deployment of LED display solutions. • Ensure compatibility with AV technologies like video processing, content management, and control systems. Sales & Business Development • Engage with … clients, system integrators, and distributors to promote LED solutions. • Support pre-sales efforts, including technical presentations, demonstrations, and proposals. • Lead negotiations and manage key customer relationships. Team Leadership & Collaboration • Provide training and mentorship on LED technologies and AV integration. • Collaborate with marketing teams for product positioning and branding. Customer Engagement & Support • Understand client requirements and recommend appropriate More ❯

or exceeding all Service Level Agreement and Key Performance Indicators. This role involves taking ownership of cases from initiation through to resolution, working across multidisciplinary teams, and ensuring maximum customer satisfaction. The main office is based in Redhill Surrey.Responsibilities of Technical Service Manager/Operations Support Manager manage and oversee all technical support cases.Serve as the central point of … coordination between technical, engineering, project, and customer-facing teams, including stakeholders.Ensure proactive resolution of cases, applying appropriate soft-skills and customer engagement strategies throughout the lifecycle.Maintain up-to-date records using secure systems and tools, ensuring configuration control and accurate documentation.Coordinate support site visits, ensuring proper equipment allocation, logistics, and integration with other scheduled work.Manage spares stock … field engineers, project managers, service managers, and operational departments, MOD representatives, government stakeholders, subcontractors, and suppliers.Qualifications & Experience of Technical Service Manager/Operations Support ManagerExcellent communication and interpersonal skills.Highly customer-focused with a proactive and flexible mindset.Strong problem-solving abilities and independent decision-making.Royal Navy or MOD technical communications experience (COMSAT, MILSAT, MNE, Message Handling).Technical background in IT More ❯

out campaigns, and make a real impact from day one. Responsibilities: Take ownership of CRM strategy Design and run data-led, personalised campaigns across multiple CRM channels to improve customer engagement and loyalty Work closely with teams across the business to ensure CRM activity supports wider goals and enhances the full customer journey Use customer insights … it is effectively set up, maintained, and continuously optimised What you will need: Strong CRM marketing experience, ideally with exposure to platform implementation and campaign optimisation Skilled in analysing customer data, market trends, and competitor activity to inform strategy Confident managing change, improving processes, and working across teams to drive results Proficient in using analytics tools and A/ More ❯

Minerva vision ensuring maximisation of RMS to transform how all organisations work together, share information and realise the benefits. To represent the organisation at specialist system owner meetings, with engagement to evolve and develop the relationship around product development. To coordinate developments, making sure it remains updated and fully supportive of the operating mode, including holistic management across associated … based practice. Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Excellent communication, problem-solving Stakeholder/Customer Engagement and customer service Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness Cybersecurity awareness Project Management awareness (Agile, Prince2 or similar). More ❯

or exceeding all Service Level Agreement and Key Performance Indicators. This role involves taking ownership of cases from initiation through to resolution, working across multidisciplinary teams, and ensuring maximum customer satisfaction. The main office is based in Redhill Surrey. Responsibilities of Technical Service Manager/Operations Support Manager manage and oversee all technical support cases. Serve as the central … point of coordination between technical, engineering, project, and customer-facing teams, including stakeholders. Ensure proactive resolution of cases, applying appropriate soft-skills and customer engagement strategies throughout the lifecycle. Maintain up-to-date records using secure systems and tools, ensuring configuration control and accurate documentation. Coordinate support site visits, ensuring proper equipment allocation, logistics, and integration with … managers, service managers, and operational departments, MOD representatives, government stakeholders, subcontractors, and suppliers. Qualifications & Experience of Technical Service Manager/Operations Support Manager Excellent communication and interpersonal skills. Highly customer-focused with a proactive and flexible mindset. Strong problem-solving abilities and independent decision-making. Royal Navy or MOD technical communications experience (COMSAT, MILSAT, MNE, Message Handling). Technical More ❯

Implementation Engineer - Apprentice Location: Remote in Location (Belfast) Department: Customer Success Reports to: Director of Implementation About the Role As an Implementation Engineer - Apprentice , you are instrumental in delivering Nucleus products in the post sales cycle. This technical role is responsible for deploying vulnerability management solutions to our rapidly growing customer base. The Nucleus Implementation team is staffed … with security architects with software development experience who can manage customer stakeholders to drive projects to completion. If you're a curious person with a blend of technical and soft skills, we'd love to welcome you aboard. What You'll Do Manage short term customer engagements to unblock their technical use cases Develop and maintain parsers and … other scripts/tools to resolve customer's unique challenges Collaborate with the product team to prioritize and productize solutions to impactful issues Build strong relationships with customers, providing exceptional customer service and support Strive to improve process efficiency and team performance by continuously identifying areas to enhance our post-sales motion Understand how integrations work end to More ❯

of clients. You’ll play a key role in delivering secure, efficient, and well-supported cloud infrastructure, primarily around Microsoft technologies. You’ll also support infrastructure improvements, lead certain customer interactions, and be a technical point of contact for both internal colleagues and external partners. Key Responsibilities: Cloud & Infrastructure Delivery Configure, deploy and maintain cloud environments. Create and maintain … deployment and reporting scripts. Lead firewall configurations and updates (FortiGate preferred). Manage security/network documentation and updates. Customer Engagement & Support Act as a trusted point of contact for assigned clients. Communicate technical changes clearly while staying within scope and budget. Contribute to feedback loops between the business and clients. Skills & Experience Required: Technical Must-Haves Solid More ❯

in a fast-paced engineering environment. Youll wear many hats, supporting marketing, sales, stock control, and technical product queries. If youre passionate about technology, manufacturing, and delivering top-notch customer experiences, this is the role for you. Key Responsibilities Sales & Marketing Support: Assist in creating engaging marketing content, respond to customer inquiries, and support the sales team with … of products and spare parts. Technical Product Support: Develop a solid understanding of our mist extraction and filtration systems to provide basic technical support and product information to customers. Customer Engagement: Build relationships with clients in the manufacturing sector, helping them understand how our products meet their needs. Data & IT Tasks: Use IT systems to track sales, manage … with a willingness to learn and take on diverse tasks. Interest in manufacturing processes and a desire to grow within the industry. Bonus: Any experience in marketing, sales, or customer service is a plus but not essential. Why Join Our Client? Variety & Growth: Gain hands-on experience across sales, marketing, technical support, and operations in a rapidly growing industry. More ❯

objectives for the role are to grow revenue and profitability within the business unit by effectively promoting semiconductor products and services across international markets, identifying new opportunities, and enhancing customer engagement through innovative marketing strategies. Key Responsibilities Lead product marketing initiatives to achieve monthly NBO (New Business Opportunity) targets. Manage and maintain competitive pricing strategies to maximise profitability. … and manage promotional material and website content to enhance product visibility and lead generation. Track and analyse product performance data to support decision-making and demand planning. Deliver excellent customer service while building strong internal and external business relationships. Essential Requirements Degree in Marketing, Electronics, or related field. Proven experience in Product Marketing within a semiconductor environment. Strong data More ❯

but not exclusively, work in collaboration with a Client Executive on (an) existing client(s) to position, develop, and sell solutions that meet Client(s) business requirements and drive customer outcomes. The Business Developer will evangelize the Orange SVPs, Strategy, and Vision both to internal and external stakeholders. They will, when relevant, align and involve a peer BD when … development and transform into qualified opportunities Where applicable, closely collaborate with the European Sales Development Representatives (SDRs) to drive specific Outbound Lead generation campaigns Qualify and develop opportunities: Gather customer/business requirements and assess competitive landscape Set Commercial strategy to maximize chances to win or qualify out early in the process Engage with relevant customer stakeholders and …/or in collaboration with Client Executive Develop solutions with customer and partners in collaboration with Solution Leads and/or Experts. Lead and own the creation of proposals: Co-ordinate and steer the bid team to the winning design defined disruptive and agile commercial strategy Co-ordinate and steer the solutions team Define a disruptive and agile commercial More ❯

and challenging opportunity to join the global Sales organization of Curtiss-Wright Defense Solutions! Location: Remote - Ideal Geo Location - within the UK- Remote, with expectation of 40% travel to customer sites and CW sites. Supports Annual Sales Plan through pre-sales and/or post-sales technical consulting activities (Requires extensive knowledge of company's complex products). Responsible … Team of Field Application Engineers to include: Regular check-ins on workload and role enablement (Process, Tools & Training) Support and mentoring for complex technical sales tasks to assure successful customer integration and implementation of established company products. Support for Pre-Sales Strategic Customer Engagement: Customer Meeting Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions … to customer needs Customer Technology Day Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions to customer needs Triage and qualify customer enquiries/requests to prioritise and classify new business Consultative Bid Support for Customer Requests Customer Architecture Requirements Discussions & Definitions Capture and analyse customer requirements and consult with internal stake More ❯

role provides a fast-paced, challenging environment in which an engineer can utilise their current skillset whilst continuing to learn and develop, with exposure to a range of varying customer infrastructures. The role requires daily management of our reactive and proactive escalated support calls, which includes call logging and troubleshooting issues within time constraints and where possible resolving support … of current IT and solution trends, technologies, system information, problems, changes and updates relevant to the role. What we are looking for? Essential • Experience of working in a technical customer service IT support role • Experience of working to SLAs • Experience of working with PSA/IT Helpdesk software and RMM tools • Experience of working in a fast-paced environment … arrays Desirable •Experience of AVD • Experience of Mac OS • Experience of working with MDM platforms General attributes required • A full UK driving license and access to own vehicle • Excellent customer service, communication and interpersonal skills- able to build and establish good working relationships internally and externally • Ability to take ownership of user problems and situations, be proactive in the More ❯

CE Project Manager Location: Crawley, UK Employment Type: Contract Experience: 0-5 years Job Description: We are representing a leading Modern Workplace partner looking for a skilled Dynamics 365 Customer Engagement (D365 CE) Project Manager to join their team on a contract basis in Crawley. The successful candidate will have up to 5 years of experience in managing More ❯

SME prospects that will benefit from Microlises delivery management solutions Develop and execute strategic sales plans to acquire new customers Conduct in-depth discovery sessions using MEDDPICC to uncover customer needs and pain points Present tailored solutions that align with customer requirements and demonstrate strong ROI Manage the entire sales cycle, from lead generation, following up marketing generated … leads to closing deals and onboarding new customers Collaborate with internal teams, including marketing and presales, to drive customer engagement Maintain accurate sales pipeline and forecasting in Salesforce CRM Stay up to date with industry trends and competitor activity to refine sales strategies What we are looking for: Evidenced experience in B2B sales, ideally selling SaaS or logistics More ❯

channels. You'll use testing and data insight to continually improve performance and ensure communications are timely, relevant, and effective. Own and manage the CRM marketing calendar to drive customer engagement and hit KPIs Generate new content ideas and align campaigns with wider marketing plans Deliver campaigns from brief to build, working closely with copy and design Plan More ❯

channels. You'll use testing and data insight to continually improve performance and ensure communications are timely, relevant, and effective. Own and manage the CRM marketing calendar to drive customer engagement and hit KPIs Generate new content ideas and align campaigns with wider marketing plans Deliver campaigns from brief to build, working closely with copy and design Plan More ❯

channels. You'll use testing and data insight to continually improve performance and ensure communications are timely, relevant, and effective. Own and manage the CRM marketing calendar to drive customer engagement and hit KPIs Generate new content ideas and align campaigns with wider marketing plans Deliver campaigns from brief to build, working closely with copy and design Plan More ❯