126 to 150 of 188 Customer Engagement Jobs in the UK excluding London

start of the process Support the processing of all grant applications Support all members of the Made Smarter team to achieve KPIs Support stakeholder engagement activities as required Provide timely and accurate reporting Your Application To be considered for shortlisting, your application must clearly evidence the following skills, experience … research or analysis and how you have used insight to support programme delivery or decision making. Outline your experience supporting operational processes, workflows, or customer engagement activities in a fast-paced environment. Give an example of how you have ensured accuracy, organisation, and attention to detail in your ...

working closely with engineering teams. This position will have responsibility for developing business across the UK and European markets, with a strong emphasis on customer engagement through regular travel. You will be responsible for prospecting & developing new business opportunities, managing strategic accounts, and supporting a global network … service Income protection benefits Contributory pension scheme Job Responsibilities: Identify and develop new business opportunities across targeted sectors and regions. Manage and grow key customer accounts, building long-term relationships at engineering and management level. Work closely with internal engineering and project teams to define customer requirements ...

impactful results. Your contributions will help shape the future of CRM strategies within the organisation.**Key Responsibilities:**- Manage and optimise HubSpot CRM to enhance customer engagement.- Collaborate with cross-functional teams to drive CRM initiatives.- Analyse data and metrics to assess and improve performance.- Develop training materials and support ...

Platform experience Expect your work to change from week to week as new challenges come in. You’ll collaborate with hardware engineers, lead customer engagements, and help bring complex vision-based products to life. For consideration, please apply ...

used by leading academic and research institutions worldwide. The Role This is a highly varied, hands-on role blending software development, simulation engineering and customer engagement. You’ll play a key role in: Developing new software modules for advanced simulation platforms (C++/API-driven) Supporting the integration, configuration ...

Business Delivery Lead | £60–70k | Hybrid (West Yorkshire) I’m working with a growing organisation operating in the customer engagement and loyalty tech space , partnering with major consumer brands to deliver large-scale acquisition, engagement and retention programmes. They’re now hiring a Business Delivery Lead ...

assigned Route(s), and flag areas of concern and ideas for future improvements to the relevant Service Manager and Route Manager(s) Support local customer engagement and communication activities, working closely with Route Managers and Service Delivery colleagues to identify and address service delivery requests and/… keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond ...

initiatives. This role is ideal for candidates who are passionate about cloud-based marketing technologies and are eager to provide strategic input to enhance customer engagement and drive business results. You will collaborate with cross-functional teams to design and implement innovative marketing strategies that leverage the capabilities ...

robust, high-value sales pipeline Working closely with product and engineering teams to shape solutions Representing the company at industry events, conferences, and customer engagements What You Can Bring Experience in Business Development/Technical Sales , ideally within rail or transport Strong track record of closing complex B2B deals ...

optical subsystems. Develop architectures & refine requirements. Work directly with multi-disciplinary teams System integration activities on next-generation product development. Support proposals, design and customer engagements. Grow with the business as their engineering function continues to expand. What You Need Experience in designing optical, electro-optical or laser systems. ...

join a specialist business providing monitoring and data logging solutions to critical industries Hybrid working with a mix of office, remote, and field-based customer engagement Work with innovative technology used across medical, pharmaceutical, logistics, and food sectors Collaborative team environment with opportunities to influence sales growth ...

role is to provide technical support to the business winning community for Customer engagements and be the Technical Lead for allocated bids and tenders. By working collaboratively with the business development, account management and engineering teams, you will act as the focal point for pulling together the technical information ...

other UK locations CL7 Song Data & AI Role Overview As a Data Strategy Manager , you will lead teams and clients in shaping and delivering customer centric data strategies that transform marketing, sales, and service performance. You will define strategic direction, architect scalable solutions, and oversee the implementation of modern … Customer & Marketing data platforms across complex organisations.-centric data strategies that transform marketing, sales, and service performance. You will define strategic direction, architect scalable solutions, and oversee the implementation of modern Customer & Marketing data platforms across complex organisations. Key Responsibilities Lead enterprise Data Strategies across Marketing, Sales ...

Your new Role Working closely with the Data Analytics Manager and wider Marketing Team, this role will be responsible for turning audience data and customer intelligenceinto real-world outcome-driven marketing activations across paid media, CRM, and emerging channels across the DFS Group. This role sits at the heart … Group Customer Data Strategy so the successful candidate will be responsible for the deployment and activation of our FirstParty Data (1PD) audiences, enriching audience data with insight and 3rd party sources, and supporting the Marketing team to target, test and report ouraudience data effectively. You will contribute to smarter ...

Cargo inspection systems used in transportation, security, and industrial applications. This role ensures delivery of high-quality installation and support while maintaining strong customer satisfaction and compliance with regulatory standards. Job Description Key Responsibilities Lead a team of Installation engineers/techs to support installation, troubleshooting, preventive maintenance … processes, root cause analysis and field fixes for critical issues. Partner with Engineering, Manufacturing, Quality, and Product teams to improve installation readiness, execution and customer experience. Ensure compliance with safety standards, radiation regulations and local laws where systems are deployed. Drive team training and certification programs to ensure deep ...

fast-paced, collaborative environment where you'll have the chance to test ideas, optimise campaigns and play a key role in improving customer engagement. The role: Reporting to the CRM Manager, this role sits within a wider CRM team of 10 and plays a key role in delivering customer … growing focus on AI-driven targeting and optimisation. Responsibilities: Design and deliver insight-driven, personalised multi-channel CRM campaigns that hit commercial and customer goals. Execute campaigns flawlessly and on time through the CRM platform (Salesforce Marketing Cloud.). Work cross-functionally to ensure campaigns are consistent across ...

driven Digital Conversion Executive to join our Marketing team and help optimise the performance of our digital channels. This role will focus on improving customer journeys and conversion rates across our website and email campaigns through testing, insight and continuous optimisation. You'll collaborate closely with the Head … Digital Marketing and wider teams to deliver a CRO roadmap that drives measurable improvements in performance and customer engagement. The role As a Digital Conversion Executive, you'll support the development and delivery of our conversion rate optimisation (CRO) programme. You'll generate and test ideas to improve website ...

company that values you– apply today. SUMMARY As the Technical CX Support Specialist for Gozney, you will report to our Senior Technical Customer Experience Manager and be the crucial bridge between our customers and our teams. You will serve as a product specialist, advising cross functional stakeholders with data … approach to identifying technical gaps and leveraging process excellence methodologies will play a key role in enhancing collaboration across teams, ultimately elevating the overall customer experience. RESPONSIBILITES Efficiently manage and respond to customer inquiries across multiple channels, including phone, email and live chat, providing support across all locations ...

building and strategic growth. This role offers a fantastic opportunity for an experienced account manager to thrive in a supportive environment, driving long-term customer success and revenue growth. You will represent a company dedicated to delivering tailored solutions and building lasting partnerships Duties to include: Build and nurture … with clients, ensuring their needs are fully understood and addressed. Proactively follow up on quotations and sales opportunities to maximise conversion rates and enhance customer engagement. Sales order processing and ensuring a smooth process from start to finish Apply technical product knowledge to identify client requirements and recommend bespoke ...

basis: As a Tier 2 Cyber Security Analyst, youll work within the CSOC to detect, investigate, and respond to advanced security threats across customer environments. Youll support the CSOC Manager with day-to-day operations, act as a technical escalation point for analysts, and provide out-of-hours escalation … will continue to evolve as AI-driven detection, automation, and response capabilities are introduced. You will: Investigate, triage, and respond to security alerts across customer environments Support the tuning and maintenance of SIEM detection rules alongside senior analysts Carry out proactive threat analysis and support threat-hunting activities ...

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven ...

technical role suited to someone who thrives on building scalable systems, solving complex data challenges, and enabling marketing teams to deliver personalised, automated customer journeys. You will be responsible for implementing a new marketing automation platform (Salesforce Marketing Cloud), integrating it across the business, and ensuring it becomes … core driver of customer engagement. This is a rare opportunity to take full ownership of an end-to-end automation function from day one. Key Responsibilities Lead the end-to-end implementation of a new Salesforce based marketing automation system. Architect, build, and maintain automated customer journeys , lifecycle ...

great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth user interactions. Maintain a knowledge base to support chatbot responses and self-service … cost centre. Excellent organisational skills with attention to detail and process. Hands-on experience using Intercom, especially chatbot workflows and Inbox. Experience in customer support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge ...

basis: As a Tier 3 Cyber Security Analyst, youll work within the CSOC to detect, investigate, and respond to advanced security threats across customer environments. Youll support the CSOC Manager in day-to-day operations, act as a technical escalation point for analysts, and provide out-of-hours escalation … will continue to evolve as AI-driven detection, automation, and response capabilities are introduced. You will: Develop, tune, and maintain SIEM detection rules across customer environments Conduct proactive threat hunting and threat intelligence research Act as a senior escalation point for Cyber Security Analysts Coach and mentor analysts, supporting ...

secure, resilient and fit for the future. Were looking for a Senior Network & Security Engineer to take a leading technical role supporting a key customer site in Nuneaton . This is a hands-on, customer-facing role for an experienced engineer who enjoys ownership, problem-solving and delivering … escalation point for complex network challenges. About the role This is a second-line and project-focused role , combining technical depth with strong customer engagement. Youll be responsible for troubleshooting and resolving complex network issues, delivering network projects end-to-end, and ensuring the customers environment remains secure, stable ...