london, south east england, United Kingdom Hybrid / WFH Options
Nigel Frank International
a week in London, 2 days remote Job Type: Full-time Salary: up to £70k Are you passionate about delivering innovative solutions and transforming customer experiences? Do you have a knack for understanding business needs and translating them into cutting-edge Dynamics 365 CE implementations? If so, we have … ll work on impactful projects and contribute to real digital transformation. In this role, you’ll partner closely with clients to implement Dynamics 365 CustomerEngagement (CE) solutions that drive their success. Key Responsibilities: Lead Dynamics 365 CE consulting engagements from discovery to deployment Collaborate with clients to … and grow with an organization that values innovation, we'd love to hear from you! Apply today and let’s shape the future of customerengagement together. More ❯
around the world Achieve your career dreams Job Overview : We are looking for a highly skilled Technical Solution Specialist to bridge the gap between customer requirements and our cutting-edge EV charging products. In this role, you will work closely with customers and internal teams, providing customised technical solutions … activities, and ensuring the successful delivery of tailored EV charging system proposals. This position is ideal for someone with strong technical knowledge and excellent customer-facing skills. Job Description: Pre-Sales Support :Collaborate with the sales team to provide technical expertise and solutions during the pre-sales process. Prepare … technical documentation and support bidding activities, including addressing customer questions and clarifications. CustomerEngagement : Engage with customers to analyse their needs and challenges, providing tailored technical solutions that meet their requirements. Present product capabilities, system designs, and solutions to customers, highlighting key advantages and benefits. Solution Design More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Pulse Recruit
Pages for our client. We’re seeking a talented professional to lead the design, development, and delivery of innovative solutions that leverage Dynamics 365 CustomerEngagement and Power Pages. Key Responsibilities: Architect and deliver scalable, secure, and efficient solutions within Microsoft Dynamics CE ecosystem. Focus on Power Pages … the delivery team throughout the implementation lifecycle, from design to deployment. Ideal Candidate Profile: Proven experience as a Solutions Architect in Microsoft Dynamics CE (CustomerEngagement). Strong expertise in Power Pages development and configuration. Deep understanding of Dynamics 365 platform, customisation, and integrations. Excellent stakeholder management and … balancing remote and on-site engagements in London. Benefits: Competitive daily rate of up to £650. Dynamic project environment shaping the future of digital customer engagement. Flexible hybrid working model in London. Duration: 6 months (initial contract), with potential for extension. More ❯
West Midlands, United Kingdom Hybrid / WFH Options
Akkodis
engage with the wider IT team, Architects, delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 CustomerEngagement, external services/other applications on the estate. Making the best use of the Power Platform, available plug-ins and Azure technologies … control standards Skills and Experience required Proven experience developing solutions using the full capability of Microsoft Power Platform Experience with Microsoft Dataverse, specifically D365 CustomerEngagement Experience of working with Azure Service Bus to configure interfaces Knowledge of the wider Microsoft Azure platform and PAAS environment Experience working More ❯
free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Associate Product Manager (APM) will join the CustomerEngagement team and collaborate closely with Product Managers to oversee the strategy & development of new features for our client’s consumer-facing website. … and MVT optimise product performance. Collaborate with the Data team on website analytics to identify new areas of focus. Support Product Managers with providing customerengagement data to local markets for business reviews. Collaborate with local markets to understand website traffic and identify where improvements to the funnel More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Trusted Housesitters Group
led growth. This involves harnessing the love our members have for our service and growing by systematically creating conditions that encourage and amplify organic customer-driven growth. We have an exceptional exec team in place and a strong data & analytics capability. However, to realise our full potential, we need … somebody to lead us through driving greater strategic clarity, deeper customer and market insight, and more precise measurement of execution metrics. Reporting directly to the CEO, the VP of Insights & Strategy will support the exec team and play a pivotal role in shaping our strategic direction, ensuring that we … team in developing a predictive growth and advocacy strategy that identifies, measures and amplifies the key drivers of viral organic growth. Build a scalable customer and market intelligence engine anticipating behavioural shifts, emerging customer trends and market opportunities. Oversee an integrated data, analytics and decision-making infrastructure to More ❯
UX DESIGN ENHANCEMENTS - MULTICHANNEL RETAIL BRAND This British retail brand has a renewed focus on their online customer experience and need a UX/UI designer to join their scaling ecommerce team. With some exciting site enhancements in the pipeline and tonnes of conversion optimisation opportunity there'll be … A digital native designer with proven ecommerce experience - a track record of UX site enhancements and an ability to test design solutions to maximise customerengagement From shaping A/B tests to simplifying complex journeys your work will have a direct impact on conversion and customer … A designer who knows how to turn insight into clean, conversion-boosting UX What you’re great at: Spotting opportunities for site enhancement, discovering customer pain points and delivering design solutions that solve these problems Designing user flows that balance brand identity and commercial performance Owning and iterating UX More ❯
encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that … empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customerengagement at scale. With … across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role We have an exciting opportunity for an energetic, proactive Senior Customer Success Manager to join our fantastic team. The successful candidate will be managing a client base of both Commerce and Engagement clients. Your More ❯
lifecycle, including requirements gathering, collaboration with development teams, and assisting end users. The ideal candidate will have hands-on experience with Dynamics 365 CE (CustomerEngagement), a strong understanding of UAT, Testing, and DevOps processes, and the ability to lead testing efforts in a fast-paced environment. The … efforts, optimising testing practices and workflows. Required Skills & Qualifications: Hands-on experience with UAT, system testing, and DevOps processes.Strong experience with Dynamics 365 CE (CustomerEngagement) testing and its integration with other systems.Proven ability to manage and execute end-to-end system lifecycle testing, from initial requirements gathering More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Thebusinessyear
got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving CustomerEngagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customerengagement … of upcoming Cisco Enterprise Agreement renewals and driving them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improve Enterprise Agreement processes, increase renewal rates More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Thebusinessyear
got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving CustomerEngagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customerengagement … of upcoming Cisco Enterprise Agreement renewals and driving them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improve Enterprise Agreement processes, increase renewal rates More ❯
Manchester, Greater Manchester, United Kingdom Hybrid / WFH Options
Softcat
got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving CustomerEngagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customerengagement … of upcoming Cisco Enterprise Agreement renewals and drive them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improving Enterprise Agreement processes, increase renewal rates More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Softcat
got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving CustomerEngagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customerengagement … of upcoming Cisco Enterprise Agreement renewals and drive them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improving Enterprise Agreement processes, increase renewal rates More ❯
Marlow, Buckinghamshire, United Kingdom Hybrid / WFH Options
Softcat plc
got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving CustomerEngagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customerengagement … of upcoming Cisco Enterprise Agreement renewals and drive them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improve Enterprise Agreement processes, increase renewal rates More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Softcat plc
got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving CustomerEngagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customerengagement … of upcoming Cisco Enterprise Agreement renewals and drive them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improve Enterprise Agreement processes, increase renewal rates More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Softcat plc
got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving CustomerEngagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customerengagement … of upcoming Cisco Enterprise Agreement renewals and drive them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improve Enterprise Agreement processes, increase renewal rates More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Softcat plc
got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving CustomerEngagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customerengagement … of upcoming Cisco Enterprise Agreement renewals and drive them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improve Enterprise Agreement processes, increase renewal rates More ❯
Customer Insight Analyst South Manchester - Hybrid Forward Role are excited to be working with a customer focused business in South Manchester, who are looking for a commercially minded Customer Insight Analyst with a strong focus on customer behaviour and churn analysis to join a growing, insight … digital business. This is a unique opportunity to use data to genuinely shape and influence strategic decisions across a diverse product portfolio. As the Customer Insight Analyst, your core focus will be digging into customer behaviours, what drives them, what keeps them engaged, and what makes them leave. … that can be clearly communicated to a range of stakeholders across marketing, product, and leadership teams. Your work will directly inform initiatives to boost customerengagement, improve retention, and optimise overall business performance. Role & Responsibilities: Analyse performance and customer behaviour data to uncover actionable insights. Identify churn More ❯
Job Title: Please note official job title for the role will be CustomerEngagement Executive Reporting to: Mobile Sales Team Lead Location: Glasgow, Bellshill Salary: £25,000 - £28,000 + commission (1st year OTE £35k - £45k) Ready to shape the future of business technology while earning industry-leading … businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a CustomerEngagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group's product portfolio and upselling/… to each client. Principal Responsibilities/Duties: Maintain and adapt product knowledge. Outbound telesales and account management. Cross sell different products to the existing customer base. Understand the sales process from start to finish. Create opportunities through lead generation for surrounding teams covering all product offerings. Look for referrals More ❯
Customer Insight Analyst South Manchester - Hybrid, 3 days per week Forward Role are excited to be working with a customer focused business in South Manchester, who are looking for a commercially minded Customer Insight Analyst with a strong focus on customer behaviour and churn analysis to … digital business. This is a unique opportunity to use data to genuinely shape and influence strategic decisions across a diverse product portfolio. As the Customer Insight Analyst, your core focus will be digging into customer behaviours, what drives them, what keeps them engaged, and what makes them leave. … that can be clearly communicated to a range of stakeholders across marketing, product, and leadership teams. Your work will directly inform initiatives to boost customerengagement, improve retention, and optimise overall business performance. Role & Responsibilities: Analyse performance and customer behaviour data to uncover actionable insights. Identify churn More ❯
encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that … empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customerengagement at scale. With … WhatsApp, chat, push, social, ads, and more. About the Role We are looking for a talented and dedicated Key Account Manager to join our Customer Success team. The ideal candidate will have a proven track record in customer success and building long-lasting relationships with key clients in More ❯
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising - all while keeping things collaborative and fun. Your Mission: Are you passionate about … unlocking the power of customer data? We're looking for a talented Lead Data Engineer to spearhead the design, development, and optimisation of our critical CRM and customer data transformation. You'll play a pivotal role in building the data foundations for advanced analytics, personalised customer experiences … What You'll Do: Design & Build: Architect, build, test, and deploy robust, scalable, and reliable data pipelines, focusing on ingesting and transforming CRM and customer data from various sources. Lead & Innovate: Take technical ownership of customer data integration solutions within our data platform (AWS/SQL Server). More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Microsoft Corporation
Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited … CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered … more from their Microsoft investment. In SCIM Security and Compliance, we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. More ❯
Role – Technology Architect - AEM- Digital Marketing & Customer Experience Strategist Technology – Marketing & Customer Experience Technology Location – UK Compensation – Competitive (including bonus) Role Developing and implementing strategies and technology solutions that enhance customerengagement, improve user experiences, and leverage technology to drive measurable marketing outcomes. Become a trusted … advisor to customers and also to internal stakeholders in driving customer’s and our own business growth. The ideal candidate will have a passion for blending marketing strategy with cutting-edge consumer experience technology, driving the integration of advanced technologies into our client’s marketing initiatives. Experience & Skills needed … solutions & applications including Digital Commerce, Marketing Automation, Campaign Management 10+ years of marketing automation platforms (e.g. Adobe Experience suite, Marketo, Salesforce Marketing Cloud) and customer relationship management (CRM) systems. 10+ years of experience with data analytics tools (e.g., Google Analytics, Tableau) and leveraging data to drive decisions. Expertise in More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Yolk Recruitment
Software Solutions Lead works directly with customers to define, develop, and deliver software solutions that drive business value. This role requires technically skilled and customer-oriented leaders who excel in managing teams, gathering requirements, and architecting tailored solutions, collaborating closely with customers, project managers, internal development teams, and stakeholders … to ensure successful project execution and customer satisfaction. CustomerEngagement & Solutions Definition Act as the primary technical advisor for customers, understanding their business needs and translating them into technical solutionsLead discovery sessions to gather and document functional and non functional requirements Develop high-level solution architectures and … ensure alignment with customer goals and best practices Present and communicate solutions effectively to both technical and non technical stakeholders Team Leadership & Project Execution Provide line management to a team of software engineers through supporting career development, annual reviews and regular 1:1's Lead and mentor software engineers More ❯