51 to 75 of 120 Customer Engagement Jobs in the UK excluding London

technical vision of our client’s products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT … influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in LTE and 4G/5G networks and/or Android-based devices. Hands-on experience ...

network services provider is seeking two Senior Network Engineers to support the delivery, optimisation, and support of advanced network solutions across a diverse customer base. One role is based permanently onsite in Craigavon within the Southern Health Trust environment and requires a valid CCNP certification. The second role … hybrid working (3 days onsite). Both positions operate as senior technical authorities, ensuring robust, secure, and high-performing network infrastructure while providing exceptional customer engagement and technical leadership. Role Overview The Senior Network Engineer is responsible for delivering high-quality network engineering services, driving continual improvement ...

client delivery and that project status reporting is accurate, timely and relevant Identifying and submitting further client development opportunities to the Commercial Product Management, Customer Engagement and Client Services Teams Knowledge and Experience Essential: c.3+ years’ experience in Consultancy, Project Management, Business Analysis, Change Management and/ ...

leads. Reporting directly to the Head of Marketing, you will ensure that our marketing initiatives align with business goals, enhance brand awareness, and drive customer engagement within the digital transformation sector. The Marketing Manager will oversee lead generation strategies, campaign management, content creation, and partner relationship nurturing, particularly ...

Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature … produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

client, a leading organisation in the financial services sector, is seeking a talented developer to help drive their digital transformation and deliver engaging customer journeys through Salesforce Marketing Cloud. The Role You'll play a key role in designing, developing, and optimising marketing automation solutions within Salesforce Marketing Cloud. … Working closely with marketing, CRM, and digital teams, you'll create seamless, personalised campaigns that enhance customer engagement and drive measurable results. Key responsibilities include: Designing and developing Marketing Cloud solutions including automations, journeys, and campaigns Building and optimising customer journeys using Journey Builder, Automation Studio ...

where youll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. Youll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered all while growing your own skills in a fast-moving and innovative field. What … Design, implement, and configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting ...

speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer … join our supportive and forward-thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer ...

well as ongoing coaching and support to help you progress. Key Responsibilities Book qualified appointments for the sales team. Coordinate partner switches where required. Customer Engagement Follow up on inbound enquiries via phone, email and live chat. Answer product and service questions professionally and confidently. Deliver exceptional customer …/weekly activity targets. Build knowledge of the products and services offered (full training provided). Essential Skills Excellent verbal and written communication. Strong customer service mindset. Experience using CRM systems (HubSpot desirable). Understanding of lead qualification Good organisational and time management skills. Ability to work collaboratively. Willingness ...

Product Manager role entails The successful candidate will serve as the central link between our customers and our internal teams. This role requires deep customer engagement to identify market needs and opportunities, especially where our existing technology can be leveraged for new markets. You will be responsible … Product Strategy: Develop the vision, strategy, and roadmap for positioning systems, focusing on expansion into new markets. Identify Opportunities: Conduct market research and analyse customer needs to find innovative uses for our existing technology. Prioritize Development: Manage the product lifecycle by defining and prioritizing features that are both customer ...

operational processes to identify inefficiencies and opportunities for AI-driven optimisation. Design, recommend and validate AI use cases and AI-enabled solutions to enhance customer engagement, automation, analytics, and sales conversion. Evaluate, select, and integrate MarTech tools and platforms, ensuring seamless API connectivity and data flow across systems. ...

portfolio. This is a senior leadership role overseeing a multi-disciplinary organisation responsible for network product management, delivery, fulfilment, and technical oversight across complex customer environments. You'll report into UK executive leadership and shape the long-term roadmap for enterprise-grade connectivity services. The Opportunity As Director … ownership of the entire Network & Connectivity practice, defining strategy, driving service excellence, leading senior managers, and ensuring services remain competitive, scalable, and aligned with customer needs. You'll lead a team of ~100 across multiple locations, covering: Network Delivery & Fulfilment Network Product Management Technical oversight of LAN/ ...

content strategy and execution for CSIS and SecAlliance, creating and optimising high-impact content that supports brand positioning, demand generation and customer engagement across our cybersecurity and intelligence portfolio. You will be part of an ambitious and knowledgeable Marketing Team of 5, primarily based in Copenhagen. Responsibilities • Develop … matter-experts to build newsworthy stories • Use analytics and user behaviour data to measure performance, identify content gaps and continuously optimise based on traffic, engagement and conversion. • Optimise content for both traditional search (SEO) and AI-driven discovery (structure, metadata, intent, semantic search, RAG-friendly formats). • Build ...

team in London. This hybrid role combines onsite collaboration with remote flexibility, giving you the best of both worlds. Key Responsibilities: Manage and optimise customer success tools to improve client experience Collaborate with cross-functional teams to implement CSM strategies Analyse data to provide actionable insights for customer engagement Support process improvements and adoption of CSM tools Requirements: Experience with Customer Success Management tools Strong analytical and problem-solving skills Excellent communication and collaboration abilities Ability to work on-site 3 days per week in London ...

forward-thinking, technically advanced team that is reshaping how intelligent systems interact with the world. Working at the intersection of product, strategy, and customer engagement, you will lead the entire lifecycle of highly specialised technology products, from ideation and roadmap creation through to launch and beyond. This … teams to make product ideas commercially successful Explore how existing technology can be leveraged in new markets Influence long-term strategy through market research, customer insights, and competitor analysis Work closely with technical teams to integrate emerging capabilities into the product stack Be a technical voice in commercial discussions ...

offering autonomy and a forward thinking approach to partner based consultancy This position is fully home based, with the requirement of occasional travel to customer site - project phase dependant. Suitable candidates will be able to offer A strong understanding of Dynamics 365 Business Central and past NAV versions … full functional implementation life cycle (inc. pre-sales/discovery, project analysis, design, FDD writing, testing, training and go-live support) Strong stakeholder/customer engagement skills, with the ability to hold constructive conversations and ensure successful project delivery phases Integration project experience with 3rd party ...

Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while delivering outstanding customer service. Key Responsibilities: Respond to incoming technical support incidents, requests, and changes Manage your personal call queue and ensure timely resolution Communicate updates … maintain ongoing customer engagement Handle password resets and hardware part orders Escalate issues to 2nd & 3rd Line Support when necessary Collaborate with internal teams including Technical Delivery, Development, and Projects Assist in service management reporting and drive process improvements Help ensure SLAs are met across key metrics What ...

Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while delivering outstanding customer service. Key Responsibilities: Respond to incoming technical support incidents, requests, and changes Manage your personal call queue and ensure timely resolution Communicate updates … maintain ongoing customer engagement Handle password resets and hardware part orders Escalate issues to 2nd & 3rd Line Support when necessary Collaborate with internal teams including Technical Delivery, Development, and Projects Assist in service management reporting and drive process improvements Help ensure SLAs are met across key metrics What ...

offering your technical and commercial knowledge to enhance the Chess Sales experience. “a great place to work, a great place to be a customer” Responsibilities, not limited to: To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract … solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals. Engage directly with customer stakeholders, TAs, and Services Team to validate service requirements, explore solution options and to identify service integration requirements. Define Managed Service solutions that meet ...

rewarding and influential career. What you'll do Youll play a key role in shaping, designing, and delivering innovative solutions for our customers. Leading customer engagements by analysing requirements, gathering insights, and recommending effective, scalable solutions Acting as a Subject Matter Expert during presales activities, supporting opportunity qualification ...

sales and growth targets in line with budget and forecast plans. Deliver revenue and gross profit goals for assigned regions and sectors, ensuring maximum customer engagement and opportunity conversion. Networking & Relationship Building Build strong relationships with key industry stakeholders and partners. Leverage networking channels to identify and generate … with new and prospective partners, ensuring deals align with business objectives and delivery capabilities. Collaborate with internal teams to meet compliance and approval requirements. Customer Relationship Management Foster long-term relationships with key clients, ensuring exceptional service throughout the contract lifecycle and beyond. Represent the business at senior levels ...

strong international footprint, seeking a D365 CE Functional Consultant to join their team. This role will focus on delivering end-to-end Dynamics 365 Customer Engagement projects within the public sector, ensuring solutions are tailored to meet client needs and drive business transformation. Key Responsibilities Lead and support … capabilities and adoption. Skills Proven experience as a D365 CE Functional Consultant with full project lifecycle exposure Strong background in requirement gathering, stakeholder engagement, and solution design Hands-on expertise in system configuration and customisations Practical experience with Power Platform Benefits Starting Salary - £50k-£75k dependant on experience Private ...

strong international footprint, seeking a D365 CE Functional Consultant to join their team. This role will focus on delivering end-to-end Dynamics 365 Customer Engagement projects within the public sector, ensuring solutions are tailored to meet client needs and drive business transformation. Key Responsibilities Lead and support … capabilities and adoption. Skills Proven experience as a D365 CE Functional Consultant with full project lifecycle exposure Strong background in requirement gathering, stakeholder engagement, and solution design Hands-on expertise in system configuration and customisations Practical experience with Power Platform Benefits Starting Salary - £50k-£75k dependant on experience Private ...

England in the Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites on occasion. What youll do: Define and drive the technical strategy for the design and implementation of enterprisegrade wireless network solutions across universities … requirements while adhering to corporate and vendor standards. Provide expertlevel troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcomefocused discussions. Maintain active CCIE certification (Wireless or Enterprise Infrastructure) and ensure ongoing ...