51 to 75 of 337 Customer Engagement Jobs in the UK excluding London

Job Description Radius is seeking an experienced Marketing Manager to join our telematics business unit marketing team. In the role, you will focus on multichannel marketing programmes to drive customer acquisition, engagement, and retention. The role will report into the Head of Marketing – Telematics and will involve working closely with marketing colleagues both in the UK and worldwide. … Your responsibilities will include: Creating and delivering strategies to improve customer acquisition, retention, and overall engagement Developing and delivering a calendar of multichannel marketing campaigns, including targeted outbound campaigns Identifying and delivering tools, channels, and materials to support sales Creating and managing content to support sales and customer engagement Using data and analytics to track, optimise More ❯

our business customers to new services, ensuring that relevant timescales are followed with minimal disruption and retaining customers during the process. This migration is the largest, and most important customer-focused change in our market, for us and our customers in the last 15 years. This requires an expanded migration programme to plan and execute sufficient migration activity across … all our customer segments to achieve the optimum commercial and customer outcomes, on time. What you'll be doing Accountable for leading the delivery of project(s), programme or portfolio that are large, complex and represent significant benefit/risk to our customer, which will be highly visible and recognisable. Responsible for ensuring that all business customers … who have non-IP products and services are migrated before the closure date of the network stop serve date. Responsible for managing migration projects end to end, from customer engagement through to cease off the network. Production of project plans, co-ordinating the work of sales engagement teams, propositions, commercial, product management, legal, regulatory, public affairs, capability More ❯

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … marking solutions. Visit our website to find out more: The Technical Delivery Manager is responsible for the effective delivery of high-quality technical products and services in line with customer requirements and contractual commitments. They will be an expert in using digital technologies to deliver new and enhanced products using agile methodologies. With a background in technology, they are … responsible for delivery management of bespoke software products using internal and third-party software development, architecture, quality assurance and infrastructure teams. The Technical Delivery Manager will work with customer facing Project Managers and internal technical delivery teams, to ensure effective operational delivery of customer change to RM's products through all stages of the delivery lifecycle (requirements, development More ❯

Product Manager – CRM/Customer Relationship Management/Product Management/Customer/Marketing/Sales/Data/AI/Based in West Midlands/£60,000 – 75,000 bonus. One of our leading clients is looking to recruit a Product Manager with expertise in CRM. Permanent role Location – West Midlands/Birmingham/Solihull – 2 days … per week in the office Salary £60,000 – 75,000 bonus You will collaborate closely with marketing, sales, customer success, engineering, and data teams to build and optimise customer journeys across multiple channels and building platforms. Responsibilities: Define and execute the CRM product roadmap aligned with business goals and customer needs. Own end-to-end delivery of … and analytics to define KPIs, measure campaign and product impact, and continuously optimise the CRM strategy. Identify opportunities to integrate CRM with other systems (e.g., CDPs, marketing automation tools, customer service platforms). Gather requirements from stakeholders, write user stories, and prioritise work in the product backlog. Stay up to date on CRM best practices, tools, and technologies to More ❯

Product Manager CRM/Customer Relationship Management/Product Management/Customer/Marketing/Sales/Data/AI/Based in West Midlands/£60,000 75,000 + bonus. One of our leading clients is looking to recruit a Product Manager with expertise in CRM. Permanent role Location West Midlands/Birmingham/Solihull … days per week in the office Salary £60,000 75,000 + bonus You will collaborate closely with marketing, sales, customer success, engineering, and data teams to build and optimise customer journeys across multiple channels and building platforms. Responsibilities: Define and execute the CRM product roadmap aligned with business goals and customer needs. Own end-to-end … and analytics to define KPIs, measure campaign and product impact, and continuously optimise the CRM strategy. Identify opportunities to integrate CRM with other systems (e.g., CDPs, marketing automation tools, customer service platforms). Gather requirements from stakeholders, write user stories, and prioritise work in the product backlog. Stay up to date on CRM best practices, tools, and technologies to More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop More ❯

client is offering an outstanding opportunity for a CX and UX Architect to join their growing digital team to help deliver their design process for change and support new customer focussed initiatives. As a CX and UX Architect you will be responsible for analysing, identifying, and understanding customer behaviours, preferences, and pain points. Using your knowledge of Design … Thinking methods and techniques, you will work with Customer Data, SMEs and Stakeholders to map out key Customer Engagement, Lead Journeys and Value Streams to help the company better understand the needs of their membership and prospective members The role is working 9am to 5pm Monday to Friday, based in Buckinghamshire and is 4 days WFH and … to £42.000. Main Responsibilities for CX and UX Architect role: Responsible for supporting the Head of Digital and UX Manager in the development and delivery of client experience and customer-led changes to products and services. Act as a trusted advisor, contributing to the Change and Digital strategy by identifying trends, opportunities, and threats of the overall business. Accountable More ❯

contents each day. What You Will Do TetraScience is looking for a Technical Enablement Lead/Developer Relations Lead for the EU. The ideal candidate should have expertise in customer and field enablement, adult learning principles, educational program creation, use case architecture and implementation, and a genuine passion for Data and AI technologies. The candidate should be driven by … impact how developers adopt TetraScience's Scientific Data & AI Cloud, leverage new platform capabilities, and innovate in our ecosystem. You'll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all customer-facing technical roles through exceptional enablement programs. You'll set the … patient outcomes across countless use cases. Responsibilities Serve as a "Sciborg" on the Technical Enablement team, engaging internal and external stakeholders in deeply technical and scientific dialogues to improve customer product relevance, market fit, and customer success. This customer-facing role requires a deep understanding of data management in a scientific domain. Work with data scientists, lab More ❯

Job Title: Customer Success Manager- FinTech (Intermediated Lending) Location: Manchester, with hybrid working available (2-3 days per week onsite in Manchester) Industry: Financial Technology (FinTech) Job Type: Full-Time The Role: We are seeking a Customer Success Manager (CSM) to join a fast-growing fintech start-up. This role focuses on implementation and delivery, requiring a strong … project manager and stakeholder manager who can independently handle complex deliveries and elevate customer engagement from support to a strategic partnership. What You'll Do: As a Customer Success Manager, you will work directly with clients to ensure they get the most value from our products and services. You will manage day-to-day client communications, support … project initiatives, and play an active role in the success of our customer accounts. Your focus will be on enhancing client satisfaction, supporting upsell initiatives, and ensuring seamless collaboration between teams. Implementation & Delivery: Own the onboarding and implementation process for B2B SaaS clients, ensuring seamless delivery and client satisfaction. Project Management: Manage end-to-end delivery timelines, resource planning More ❯

D365 CE Consultant Location: Winchester/Remote Job Summary Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of customer relationship management (CRM) processes and best practices. … You will work closely with stakeholders to translate business requirements into technical solutions that drive operational efficiency and enhance customer experience. Key Responsibilities Work with clients to gather and analyse business requirements and translate them into D365 CE solutions Configure and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules Develop and implement workflows … and make recommendations on improvements and best practices Required Qualifications Proven experience implementing and supporting Microsoft Dynamics 365 CE/CRM solutions Strong knowledge of D365 CE modules: Sales, Customer Service, Marketing, Field Service Experience with Power Platform (Power Apps, Power Automate, Power BI) Understanding of Dynamics 365 security model, data model, and integration capabilities Proficiency in using JavaScript More ❯

Location: Cambridge (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. … Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

Location: Oxford (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. … Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

Location: Bristol (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. … Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

Milton Keynes (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. … Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

technologies, and contributing to continuous improvement initiatives to support growth and innovation. This position plays an important role in ensuring applications perform effectively, helping The Very Group deliver excellent customer service and achieve its strategic objectives. About the Team We're creating a brand-new AdTech (Advertising Technologies) squad encompassing the digital tools, software and platforms TVG use to … 3rd parties that provide the TVG Marketing team with quality, rich data to feed campaign execution and measurement First Party Data Activation - leveraging our data asset to improve the customer experience and drive customer engagement Oversight of digital data management and tagging across diverse platforms Orchestration of services Integration and orchestration of services across AWS , Google Cloud … within GMP platforms such as GA4 and Floodlight to extract insights and support marketing efforts. Utilise programming languages (e.g., Python, R) and database management tools (e.g., SQL) Awareness of customer data SaaS applications such as Celebrus & Zeta Inclusive culture and environment, check out our Glassdoor reviews £250 flexible benefits allowance to suit your needs 27 days holiday + bank More ❯

PMO Coordinator About Us We are a specialist consultancy focused on delivering Microsoft Dynamics 365 Customer Engagement (D365 CE) solutions to clients across various industries. Our mission is to drive digital transformation through innovative CRM strategies, and we pride ourselves on our collaborative, agile, and customer-centric approach. Role Overview As a PMO Coordinator, you will play More ❯

PMO Coordinator About Us We are a specialist consultancy focused on delivering Microsoft Dynamics 365 Customer Engagement (D365 CE) solutions to clients across various industries. Our mission is to drive digital transformation through innovative CRM strategies, and we pride ourselves on our collaborative, agile, and customer-centric approach. Role Overview As a PMO Coordinator, you will play More ❯

polite telesales/Business Development Executive to join their team. What's in it for you? This full-time, permanent role offers a fantastic opportunity for someone passionate about customer service and building relationships. The Telesales/Business Development Executive will be primarily customer service-focused, ensuring exceptional service while supporting sales efforts through relationship-building and lead … generation. They have a fantastic product that they deliver to an extremely high quality standard and they pride themselves on their customer service and expertise in the field. Our client takes great pride in their employees and encourages the team to grow and progress into their desired role within the field. Competitive Salary Bonus opportunities Parking Training & development opportunities … Package 32,000 can be flexible for the right candidate What's involved? Provide outstanding customer service while identifying new business opportunities. Maintain accurate records and input data into the CRM system. Build and sustain positive relationships with prospective and existing clients. Meet achievable weekly and monthly targets focused on customer engagement and satisfaction. Develop a thorough More ❯

Mission A Senior Consultant understands a situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to achieve or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers : As a Senior Consultant you … and Team Plans by championing, identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal Customer success : A Senior Consultant is a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets Youll be able to demonstrate an excellent … journey towards emerging technology solutions and supporting them through todays complex digital world Create the best architecture designs, datacentre operations and end-to-end computing solutions appropriate for the customer Consultants are pivotal to our business offering customer engagement and on occasion you may support Pre-Sales engagement for the creation of technical proposals Required Skills More ❯

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create … ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and deliver improvements across customer touchpoints to enhance the user journey and drive conversion. Work with Sales and Marketing managers to enrich and extend our prospect data and get that into HubSpot in a More ❯

management, change coordination, and operational governance. Key Responsibilities Leadership & Strategy Collaborate with the Head of Operations to develop and implement strategic plans that enhance operational efficiency, service reliability, and customer satisfaction. Lead and coordinate the Service Operations team, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, encouraging professional growth and performance excellence. Operational … Collaboration Partner with Development, Infrastructure, Product, and QA teams to ensure operational readiness for software releases and services. Ensure operational alignment across teams, facilitating effective cross-team collaboration. Stakeholder & Customer Engagement Work with Customer Success Managers (CSMs) and service delivery teams to ensure customer satisfaction and proactive issue resolution. Maintain open communication with customers, addressing service More ❯

way as well as ensure the development of new solutions do not breach any regulatory legislation such as GDPR. It is incredibly important to us that the team ensure customer data is always protected About the Team We're creating a brand-new AdTech (Advertising Technologies) squad encompassing the digital tools, software and platforms TVG use to manage, deliver … trusted 3rd partiesthat provide the TVG Marketing team with quality, rich data to feed campaign execution and measurement First Party Data Activation - leveraging our data asset to improve the customer experience and drive customer engagement Oversight of digital data management and tagging across diverse platforms Orchestration of servicesIntegration and orchestration of services across AWS , Google Cloud , Celebrus More ❯