476 to 500 of 1,392 Customer Experience Jobs in the UK excluding London

doing: You’ll be joining a small team of between 4 – 6 members of staff You’ll be committed to delivering a great customer experience You'll be working up to 23.5 hours per week - any extra time worked beyond your contracted hours is paid … bewildered by choice You’ll be working hard as part of the team in achieving challenging sales targets What you’ll need - skills and experience: You’ll have previous experience in selling technical products to customers You’ll have experience in a retail customer service orientated ...

company, we’re a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we’re the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like … environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You’ll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose ...

proactive. We take pride in our work, and we love a good challenge. Sound like you? Upland InterFAX is seeking a motivated and customer-focused Technical Support Engineer to act as a key liaison between the company and its customers and partners. This role is responsible for delivering exceptional … technical support, troubleshooting complex issues, and ensuring a positive customer experience. The successful candidate will work directly with customers, partners, and internal teams to resolve technical issues in a timely and efficient manner. This position requires strong analytical skills, a proactive approach to problem-solving, and the ability ...

/2nd Line Support Analyst (Application Support) Office-Based Full Time, Permanent Are you a customer-focused IT Support professional with experience across 1st and 2nd Line Support and a passion for troubleshooting business applications? We're seeking a proactive and enthusiastic 1st/2nd Line Support Analyst … point of contact for users, diagnosing and resolving IT and application-related issues while ensuring a high level of customer service. Working closely with internal teams and third-party suppliers, you'll support a range of business-critical systems and applications. Key Responsibilities Provide 1st and 2nd line support ...

/2nd Line Support Analyst (Application Support) Office-Based Full Time, Permanent Are you a customer-focused IT Support professional with experience across 1st and 2nd Line Support and a passion for troubleshooting business applications? We're seeking a proactive and enthusiastic 1st/2nd Line Support Analyst … point of contact for users, diagnosing and resolving IT and application-related issues while ensuring a high level of customer service. Working closely with internal teams and third-party suppliers, you'll support a range of business-critical systems and applications. Key Responsibilities Provide 1st and 2nd line support ...

partners closely with engineering, platform, infrastructure, security, and business teams to deliver stable, resilient, and high-performing services that align with business objectives and customer expectations. The role drives proactive risk management, operational maturity, automation, and service improvements while ensuring adherence to established operational processes and governance standards. … role also provides leadership across incident, problem, change, release, and service management disciplines for a team of Service Analysts to deliver resilient, secure, and customer-focused services that meet organizational goals. Key responsibilities Own the overall health, reliability, availability, and observability of critical business applications and technology services, ensuring ...

founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Lead the Customer Satisfaction (CSAT) Center of Excellence within the Monetization organization to transform how Everpure measures and optimizes customer success. In this role, you will establish … strategic governance frameworks across CapEx and subscription workflows, driving the end-to-end operational rigor needed to secure actionable customer insights. Collaborating closely with Business Intelligence, Legal, Finance, Customer Experience and Customer Success, you will serve as the core decision-maker for resolution strategies that directly ...

Engineer to join a growing FinTech organisation building innovative digital financial services products. You'll play a key role in designing, developing, and enhancing customer-facing Android applications used by thousands of consumers and businesses, helping to deliver secure, scalable, and intuitive mobile experiences. Working within a collaborative Agile … Design, build, and maintain high-quality Android applications using modern Android technologies. Develop robust, scalable, and secure mobile solutions that support financial transactions and customer account management. Collaborate with Product, UX/UI, and Engineering teams to deliver new features and product enhancements. Contribute to application architecture, technical design ...

Engineer to join a growing FinTech organisation building innovative digital financial services products. You'll play a key role in designing, developing, and enhancing customer-facing Android applications used by thousands of consumers and businesses, helping to deliver secure, scalable, and intuitive mobile experiences. Working within a collaborative Agile … Design, build, and maintain high-quality Android applications using modern Android technologies. Develop robust, scalable, and secure mobile solutions that support financial transactions and customer account management. Collaborate with Product, UX/UI, and Engineering teams to deliver new features and product enhancements. Contribute to application architecture, technical design ...

about us... Please allow us to celebrate our own success for a moment... We’ve built a customer‐centric product that is market‐leading, and we are smashing it! We’re a multi‐award‐winning digital payments and insights platform within the automotive industry. We support over … cost of motoring bills, accessories and servicing through flexible payment options. Our purpose is simple: to give drivers peace of mind while improving the customer experience and supporting dealer profitability. Following our successful Series B in 2024, Bumper continues to scale across the UK and Europe ...

Capgemini is recruiting for a ServiceNow Platform Implementation Solution Specialist in the UK. You will design, develop and integrate ServiceNow workflow applications across Customer Experience, Technology Experience, and Employee Experience domains, using UI Builder, Flow Designer and IntegrationHub. You will collaborate with cross-functional teams ...

change lives every day, and our mission to grow The National Lottery responsibly and champion its impact. Join our journey to create a new experience for The National Lottery and help us to power change for the greater good. We are Allwyn UK, part of the Allwyn Entertainment Group … that blends technical delivery with stakeholder engagement, product ownership, and thought leadership. A key objective of the role is to help establish a more customer‐centric decision‐making culture at Allwyn. This includes developing analytical products that improve understanding of customer behaviour, value and engagement, enabling the business ...

looking for a strategic, business-driven CRM AI Enablement Manager to lead the identification, prioritization, and scaling of AI capabilities across CRM processes, customer journeys, and commercial operations. This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams, ensuring … into CRM processes. Responsibilities Define and drive the CRM AI roadmap aligned with business priorities and CRM strategy. Identify high-impact use cases across customer journeys and commercial processes. Assess emerging AI capabilities and market trends relevant to CRM. Recommend investment priorities to maximize business transformation. AI Opportunity Identification ...

Sheffield | Hybrid (3 days in the office) We're looking for a Complex Product Support Manager to join our Customer Value & Success team at Tes. This is an opportunity to lead a team of product support specialists, helping customers get the most value from our SaaS solutions while working … closely with Product, Engineering, Customer Success and Sales teams to deliver an exceptional customer experience. You’ll be responsible for managing escalations, driving service excellence, improving support processes, and ensuring customers receive expert support across the full product lifecycle. You’ll also play a key role in developing ...

effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-party suppliers to maintain reliable … ensure Service Desk coverage and provide support at remote Council locations when required. Contribute to continuous service improvement by identifying opportunities to enhance customer experience and ways of working. Requirements Experience working within an ICT support or Service Desk environment. Experience supporting Windows 11, Microsoft ...

This is an exciting opportunity to gain hands-on experience within the rapidly growing electric vehicle sector while developing valuable workplace skills. Working alongside experienced colleagues, you will learn how to support customers, dealerships, charge point manufacturers, and electrical contractors through every stage of their journey. Role Key Responsibilities … Customer Service Apprentice, you will: Support customers, dealerships, electrical contractors, and partners via telephone, email, and online chat Assist with matching EV customers to certified electrical contractors Monitor customer journeys through the Qvanta Installer.com platform and ensure customers are kept informed throughout the process Make outbound calls ...

platforms. The business is investing significantly across its digital estate, with a major focus on improving the performance, responsiveness and overall customer experience of its Magento storefronts. The immediate focus will be on the continued development of its Magento Open Source environment , including the implementation and development … established in-house development team, you will help develop and improve high-volume Magento websites, with a particular focus on the B2C customer experience. The work is varied and fast-paced, ranging from new website and brand launches through to platform enhancements, bug fixes, releases and larger transformation projects. ...

food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the employer of choice … role and is responsible for providing a strategic vision and technology roadmap for the creation of digital products, placing a focus on high quality customer Web and App propositions. The role will require a strategic thinker who can align digital technology with business goals, drive digital product transformation ...

Technical Customer Service Advisor - Italian Speaking (Bokun) Oxford, England, United Kingdom About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with … hybrid position which requires two days per week in our Oxford office. Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry ...

high-quality IT support across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders … Service Desk Manager will promote continual service improvement and support the delivery of reliable, customer-focused IT services. Key Responsibilities Lead and manage the day-to-day operation of the Technology Services Service Desk across L1, L2, and L3 support teams. Ensure the delivery of high-quality, customer ...

delivering projects for our clients. You will work closely with the Head of Engineering and the presales team to deliver technical solutions across our customer base. This is primarily a field-based role focused on executing project plans to achieve desired business outcomes. It is ideally suited … part of our technology stack. Creating clear documentation, and deployment process in an effective and timely manner. Onboarding of IT customers, providing a fantastic customer experience whist ensuring our support team have the information needed to support effectively. Able to be self-sufficient, finding resolutions and improving customer ...

like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including … excellent opportunity for an Operations Manager/Service Delivery Manager to lead operational teams through significant transformation and service improvement. Responsible for customer outcomes, service standards and business performance, the Operations Manager/Service Delivery Manager will use data and insight to set priorities, allocate resources and strengthen delivery. ...

like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including … excellent opportunity for an Operations Manager/Service Delivery Manager to lead operational teams through significant transformation and service improvement. Responsible for customer outcomes, service standards and business performance, the Operations Manager/Service Delivery Manager will use data and insight to set priorities, allocate resources and strengthen delivery. ...

product training and mentoring needed to develop your career in consultative SaaS sales. If you're motivated by winning new business, building long-term customer relationships and making a real impact in a growing software business, we'd love to hear from you. What You’ll Be Doing Identifying … developing and winning new X3CloudDocs business across the Sage X3 customer community. Building relationships with Finance Directors, CFOs and senior decision-makers to understand their challenges and demonstrate business value. Managing the full sales cycle, from prospecting and discovery through to product demonstrations, proposals, negotiation and closing deals. Developing ...

direct relationship with our customers across a growing product range, each with its own distinct audience and buying behaviour. We deliver highly optimised digital customer experiences through both our transactional website and our apps. We have strong foundations: comprehensive insurer partnerships providing broad underwriting footprints, a sophisticated marketing platform … Role This is an exciting opportunity to lead and grow our nascent digital product owner function. As the first dedicated product owner for digital customer experiences, you will own the end-to-end customer lifecycle across our web platforms and native iOS/Android mobile apps. You will ...