476 to 500 of 1,438 Customer Experience Jobs in the UK excluding London

services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing … base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK’s full portfolio of products ...

Service Desk Analyst Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. Key Responsibilities of a Service Desk Analyst Present a professional image … company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate the business principles Responsible for working in adherence to all policies and procedures in order to deliver ...

Service Desk Analyst Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. Key Responsibilities of a Service Desk Analyst Present a professional image … company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate the business principles Responsible for working in adherence to all policies and procedures in order to deliver ...

domain). Monitor areas of concern and non-compliance, escalating where necessary. Identify and resolve errors, liaising with third-party support partners as required. Customer Experience Ensure customer logins are functional and secure. Monitor site usability to provide the best customer experience possible. ...

delivering digital products at scale. They are seeking a Senior Data Analyst to play a pivotal role in shaping data-led decision-making across customer experience, service delivery, and digital platforms. This is a highly visible contract position for a business-driven analytics leader who can turn complex … Role As a Senior Data Analyst, you will sit at the intersection of data, business strategy, and execution, partnering closely with Service Delivery, Digital Experience, Product, and Engineering teams. You'll help define what "good" looks like, uncover performance gaps, and guide teams toward smarter, faster, and more cost ...

food manufacturing company (as featured on Dragons Den), you will play an essential role embodying their approach and commitment to delivering the best digital customer experience. Collaborating with their direct sales team, customer service team and their internal development team to optimise their digital services. Youll build connections … years. Profile 29 recruitment keywords: digital product manager product management develop development UX user experience UI user interface Agile Leeds Yorkshire hybrid CX customer experience ecommerce ...

experienced Data Analyst focusing on building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills : 8+ … years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains. Proficiency in SQL for data extraction, transformation, and pipeline development. Experience with dashboarding and visualization tools (Tableau, Qlik, or similar). Familiarity with big data tools ...

regular travel and overnight stays. If youre an engineer, who loves solving customers problems APPLY NOW! WHAT YOULL BE UP TO PERFORMANCE Deliver a customer experience that ensures a first-time fix solution. Complete repairs to a high standard to minimise recalls and maintain a low Customer Repeat Repair Ratio (CRRR). Consistently drive an outstanding customer experience, measured through Net Promoter Score (NPS) & Customer Satisfaction (CSAT), Collaborate with the Samsung to enhance productivity and meet required targets CUSTOMER JOURNEY Collaborate with support teams for effective triage and first-time completion, exceed ...

growing accounts, great communication and organisational skills are essential to ensure you have full impact. Your passion to deliver a high level of customer service will help to keep customers coming back and you will work with relevant teams across the business to harness the power of large data … logistics relationships are built and maintained. Use data to drive decisions, performance improvements, and strategic recommendations Identifying ways to improve the key metrics of customer experience and sales. Collaborate with stores and our field teams, listening to feedback and identifying opportunities. Be part of the expansion plan, supporting ...

experienced Senior Data Analyst focusing on building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills … 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains. Proficiency in SQL for data extraction, transformation, and pipeline development. Experience with dashboarding and visualization tools (Tableau, Qlik, or similar). Familiarity with big data ...

Partnerships Optimiser Location: Leeds, UK Contract: Permanent, Full-Time Salary: Competitive depending on experience + bonus scheme Includes: Travel to clients, Events & Meetings, Flexible Working hours. Company Overview Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions. Founded … presence in 12 global offices. Protect Group offers a dynamic, AI-driven widget that integrates easily into online booking and sales platforms, providing customer-experience solutions and additional revenue services. This helps businesses boost customer satisfaction and ancillary revenue without significant upfront costs. 'Protect People' are individuals ...

Partnerships Optimiser Location: Leeds, UK Contract : Permanent, Full-Time Salary: Competitive depending on experience + bonus scheme Includes: Travel to clients, Events & Meetings, Flexible Working hours. Company Overview Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions. Founded … presence in 12 global offices. Protect Group offers a dynamic, AI-driven widget that integrates easily into online booking and sales platforms, providing customer-experience solutions and additional revenue services. This helps businesses boost customer satisfaction and ancillary revenue without significant upfront costs. 'Protect People’ are individuals ...

Sales Operations Data Analyst focusing on building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills … 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains. Proficiency in SQL for data extraction, transformation, and pipeline development. Experience with dashboarding and visualization tools (Tableau, Qlik, or similar). Familiarity with big data ...

Sales Operations Data Analyst focusing on building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills … 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains. Proficiency in SQL for data extraction, transformation, and pipeline development. Experience with dashboarding and visualization tools (Tableau, Qlik, or similar). Familiarity with big data ...

capture a digital ultra-widefield image of the retina. Today, millions of patients around the world have benefited from optomap ® retinal imaging. The experience of Douglas Anderson is a thread that runs through the company to this day and has resulted in our products being used … communicate a compelling software technology vision and strategy aligned with Optos’ business objectives as well as bring extensive technical leadership and management experience from software environments—ideally medical devices, instrumentation, or regulated domains. Through innovation, compliance, and operational excellence, you will drive customer impact, commercial results, and foster ...

Customer Success Manager (SaaS) Birmingham (hybrid – 1–2 days per week in the office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays!! Our client is an ambitious, rapidly growing … customers include large corporates and some of the UK’s biggest public sector organisations. They’re looking for a proactive, commercially-minded and experienced Customer Success Manager who can own the customer journey from onboarding right through to renewal and expansion . Their culture is built around people ...

Exciting Career Opportunity at Citizen! Are you passionate and excited about using technology to solve problems and create a seamless experience? As an apprentice, you’ll play a key role in enhancing user and customer experiences through AI-powered tools, automation and cutting-edge contact centre technologies. Role … configuration, maintenance, and optimisation of Amazon Connect contact centre solutions. Assist in creating and maintaining dashboards and reports to monitor system performance and customer experience metrics. Support the continuous improvement of digital channels and AI-powered functionalities within Amazon Connect; this includes building flows, dialogues, and interactions that ...

developed. Grade Factors Functional Expertise Demonstrates strong expertise in Agile methodologies and the delivery of digital products in fast-paced environments. Possesses hands-on experience with My Account capabilities, including Customer Identity and Access Management (CIAM). Understands web technologies and how they can be applied to enhance … both business outcomes and customer experiences. Applies knowledge of APIs and web platforms to deliver seamless, integrated digital experiences. Has a deep understanding of customer experience principles and how to translate them into product features. Familiar with a broad range of digital concepts including SEO, analytics, content ...

looking for a Digital Enablement Lead to drive the strategic use of technology and data across the business, enabling efficiency, innovation, and improved customer engagement. This role leads a cross-functional team and plays a key part in shaping the future digital landscape of TMS. Responsibilities Lead the digital … Data Manager to enhance data governance, architecture, and literacy across the business Identify and implement opportunities to optimise processes and improve business efficiency Enhance customer experience through the effective use of digital tools and solutions Engage stakeholders across TMS and DS Smith Group to ensure successful delivery ...

team to make that happen. About the Role As Product & Onboarding Lead, you will play a pivotal role in shaping how our customers experience ELMS from day one. You’ll become a true product specialist, working closely with new customers to guide them through the onboarding process, helping them … This role sits within the Product Department, reporting directly to the Head of Product, and will bridge the gap between product development, implementation, and customer success. You’ll be the face of ELMS for many of our customers — delivering a first-class onboarding experience, providing expert product support ...

Manager x 2 required to lead and develop the global systems/capabilities/for online learning and assessment technology and teams in meeting customer needs and solving customer problems, through excellence in customer experience. The roles can be based anywhere in the UK and offer … benefits including hybrid working, an attractive pension scheme (employer contributions up to 22%) and 32 days holiday plus bank holidays package. Essential Skills Demonstrable experience of agile delivery Knowledge and understanding of current Online learning and assessment developments and their application for the English Language Learning and Assessment business ...

KPIs, and identify improvements. ✅ Manage app engagement strategies, including App Store optimization. ✅ Create and schedule customer messaging (push, in app, email) aligned with CX principles. ✅ Configure and manage promotions and offers with accurate tracking. ✅ Coordinate CMS content publishing for campaigns and rollouts. ✅ Analyse performance data, run A/… tests, and report actionable insights. What We’re Looking For ✔ CX expertise | Digital know-how | UX awareness ✔ Campaign management | Analytical skills | QA & testing ✔ Strong communication & collaboration | Time Management Skills Why Brother? ✨ Hybrid flexible working ✨ 25 days holiday + bank holidays (+ option to buy 5 extra) ✨ Industry-leading pension ...

Senior Product Managers to lead and develop the global systems/capabilities/for online learning and assessment technology and teams in meeting customer needs and solving customer problems, through excellence in customer experience. One role will be focusing closely on groundbreaking AI Product delivery including leading … candidates to be work from their local office site either Stratford, London, or Edinburgh or Cardiff at least one day weekly. Essential Skills Demonstrable experience of agile delivery Knowledge and understanding of current Online learning and assessment developments and their application for the English Language Learning and Assessment business ...

powerhouse within UK industry. A commitment to leading the high street towards a tech-driven future. You have a huge part to play! Your experience, ingenuity and need to provide exceptional service stand you apart from the competition. Dyson have joined forces with Guidant Global to offer exciting jobs … dynamic store team to showcase the full range of Dyson products, highlighting their innovative technology and superior performance. Deliver Excellence: Provide an unparalleled, premium customer experience that reflects the elegance and sophistication of the Dyson brand. Drive Success: Propel sales growth by aligning with business plans and targets ...

back rewards platform Huge growth trajectory – dynamic fast paced environment Collaborative and innovative culture London offices The Role This role is focused on understanding customer behaviour and turning complex datasets into clear, actionable insights that drive better outcomes across the business. You will: Analyse customer data to identify … trends, behaviours, and opportunities Partner with Product, Marketing, and Customer teams to improve customer experience Build dashboards and reports that support data-driven decision-making Translate technical findings into clear insights for non-technical stakeholders Support experimentation, testing, and optimisation initiatives Help shape how customer data ...