876 to 900 of 1,331 Customer Experience Jobs in the UK excluding London

develop plans, priorities and work effectively with minimal oversight; manage multiple initiatives simultaneously, remain organized, meet deadlines, and deliver exceptional results Excellent written and oral communication skills including presentation experience to large and diverse audiences; articulate information clearly and respectfully, and be comfortable presenting to both multi-disciplined technology groups and non-technical business users Strong knowledge and experience with key elements of media data management (e.g. taxonomy, data governance, data blending techniques, data structure management) Strong understanding of digital media measurement and analytics, with experience designing and building outputs to answer key business questions or challenges Knowledge of and experience working across the full cycle of digital media for all major channels (Display, Search, Social … Various DSPs, Google Ads, SA360, Meta, TikTok, Snapchat, Reddit, etc.) Versed in commonly used technologies including data platforms using Snowflake, Adverity, Tableau, and SQL Exceptionally self-motivated and directed Experience advocating and driving product adoption and usage Superior analytical, evaluative, and problem-solving abilities Acxiom is a customer intelligence company that provides data-driven solutions to enable the More ❯

Online Brand Store (OBS) Team at LG Electronics Weybridge. This role will be responsible for managing, maintaining, and optimizing our online brand store to ensure a seamless and engaging customer experience. The ideal candidate will have a strong understanding of CMS management, website operations, technical SEO execution, UX optimization, and e-commerce merchandising. Your Role & Responsibilities Website Management & Optimization … content updates, and promotional activations. Maintain website accuracy and consistency in alignment with LG.com brand and global standards. Optimize site navigation, UX/UI design, and performance to enhance customer journey and conversion. Monitor and report website performance (traffic, conversion, bounce rate, etc.) using analytics tools. Content & CMS Operations Oversee CMS (Content Management System) operations including product uploads, banners … traffic, conversion rate, user engagement, etc.) to identify improvement areas. Prepare weekly/monthly performance reports and share insights with stakeholders. Conduct A/B testing to improve user experience and conversion performance. Skills, Education & Experience Bachelor’s degree in Marketing, Digital Media, IT, or related field. 2+ years of experience in website management, e-commerce operations More ❯

Online Brand Store (OBS) Team at LG Electronics Weybridge. This role will be responsible for managing, maintaining, and optimizing our online brand store to ensure a seamless and engaging customer experience. The ideal candidate will have a strong understanding of CMS management, website operations, technical SEO execution, UX optimization, and e-commerce merchandising. Your Role & Responsibilities Website Management & Optimization … content updates, and promotional activations. Maintain website accuracy and consistency in alignment with LG.com brand and global standards. Optimize site navigation, UX/UI design, and performance to enhance customer journey and conversion. Monitor and report website performance (traffic, conversion, bounce rate, etc.) using analytics tools. Content & CMS Operations Oversee CMS (Content Management System) operations including product uploads, banners … traffic, conversion rate, user engagement, etc.) to identify improvement areas. Prepare weekly/monthly performance reports and share insights with stakeholders. Conduct A/B testing to improve user experience and conversion performance. Skills, Education & Experience Bachelor’s degree in Marketing, Digital Media, IT, or related field. 2+ years of experience in website management, e-commerce operations More ❯

market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety … to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview - Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager … who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setuptheir SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product More ❯

Description For the CRM Executive - Hubspot role, responsibilities will include: Manage and maintain the Hubspot CRM system to ensure accuracy and efficiency. Develop and implement CRM campaigns to enhance customer engagement. Analyse customer data to identify trends and opportunities for improvement. Collaborate with the marketing team to align CRM strategies with business objectives. Provide regular reports on CRM … with data protection regulations in all CRM activities. Train and support team members on CRM system usage and best practices. Work closely with other departments to ensure a seamless customer experience. Profile For the CRM Executive - Hubspot role, applicants should have: * Experience with CRM systems and their implementation.* Experience working with Hubspot CRM is highly desirable.* A … background in marketing, ideally 1-2+ years experience* Strong analytical skills to interpret customer data and deliver actionable insights.* Excellent organisational and time-management abilities.* Knowledge of data protection regulations and their application.* Able to interpret and translate data into actionable insights.* The ability to work collaboratively across departments Job Offer On offer for the CRM Executive More ❯

of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed term contract position. What … Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy … technical expertise with the team and champion/drive tech change wider than your squad. What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve More ❯

of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed term contract position. What … Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy … expertise with the team and champion/drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve More ❯

Manager.This is an exciting opportunity for someone currently working in Sales Administration, Internal Sales, or Account Support who’s ready to step into a more commercial, relationship-led role. Experience in an MSP environment is highly desirable. The Role You’ll join a supportive sales team, managing a portfolio of small business accounts. The focus is on nurturing existing … to increase engagement and revenue. Processing orders, producing quotes, and keeping CRM records up to date. Liaising closely with the wider sales and operations teams to deliver a seamless customer experience. Handling customer queries with professionalism and efficiency. What We’re Looking For I'm keen to speak with candidates who have: Experience in Sales Administration, Customer … Strong organisational ability and attention to detail. A proactive and commercial mindset, with a genuine interest in helping clients grow. Confidence working across CRM and Microsoft Office systems. MSP experience is highly desirable. This role is ideal for someone who enjoys structure and organisation but also thrives on speaking to customers, building rapport, and spotting opportunities to add value. More ❯

and reliability. Conduct hypothesis-led learning in analytical data assets, identifying trends, patterns, and opportunities for optimization. Utilize AB test evaluations to drive feature improvements and enhance the overall customer experience. Develop and maintain dashboards and reports to track key performance indicators and provide actionable recommendations to stakeholders. Stay up-to-date with industry trends and best practices in … Technology roles are exempt from the requirement to be present in the office twice a week, but occasional presence at meetings or events may be required. Key requirements: Proven experience in product analytics, data analysis, or a related field. Strong proficiency in SQL and experience with data visualization tools such as Metabase/Tableau etc Familiarity with Redshift … and the ability to translate complex data into actionable insights. Strong communication and collaboration skills, with the ability to effectively present findings to both technical and non-technical stakeholders. Experience of A/B testing, experience in running retailed-based tool analytics Experience of BigQuery is desirable Benefits Pension company contribution = 3% Incentive scheme up to More ❯

optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce … reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute … and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical More ❯

optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce … reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute … and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical More ❯

optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce … reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute … and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical More ❯

market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance security, safety … to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager … who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setup their SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our More ❯

the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data … services sector. The primary focus of this role is to build and nurture high-value relationships across a designated global client portfolio, driving sales growth and delivering an exceptional customer experience. The successful candidate will be responsible for developing and executing strategic plans to identify and pursue new business opportunities. This includes conducting high-impact client visits, initiating targeted … and consistently exceeding sales targets. Duties & Responsibilities Develop and present strategic account plans for major Enterprise Accounts. Proactively generate, qualify, and close new business opportunities within a well-established customer base. Manage the full sales cycle, from lead generation to deal closure, ensuring high-quality deliverables and pursuit strategy throughout. Consistently meet and exceed monthly sales quotas and KPIs. More ❯

the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data … services sector. The primary focus of this role is to build and nurture high-value relationships across a designated global client portfolio, driving sales growth and delivering an exceptional customer experience. The successful candidate will be responsible for developing and executing strategic plans to identify and pursue new business opportunities. This includes conducting high-impact client visits, initiating targeted … and consistently exceeding sales targets. Duties & Responsibilities Develop and present strategic account plans for major Enterprise Accounts. Proactively generate, qualify, and close new business opportunities within a well-established customer base. Manage the full sales cycle, from lead generation to deal closure, ensuring high-quality deliverables and pursuit strategy throughout. Consistently meet and exceed monthly sales quotas and KPIs. More ❯

re ready to step up your leadership game. What we're after: • Proven experience with DAX & SQL (essential!) • Strong BI data modelling + advanced visualization skills • UX/CX mindset when designing reports and dashboards • Experience leading requirements gathering, stakeholder management & vendor relationships • Team leadership experience - setting objectives, mentoring, driving performance • Agile delivery background + passion for More ❯

re ready to step up your leadership game. ✅ What we're after: • Proven experience with DAX & SQL (essential!) • Strong BI data modelling + advanced visualization skills • UX/CX mindset when designing reports and dashboards • Experience leading requirements gathering, stakeholder management & vendor relationships • Team leadership experience - setting objectives, mentoring, driving performance • Agile delivery background + passion for More ❯

re ready to step up your leadership game. ✅ What we're after: • Proven experience with DAX & SQL (essential!) • Strong BI data modelling + advanced visualization skills • UX/CX mindset when designing reports and dashboards • Experience leading requirements gathering, stakeholder management & vendor relationships • Team leadership experience - setting objectives, mentoring, driving performance • Agile delivery background + passion for More ❯

re ready to step up your leadership game. ✅ What we're after: • Proven experience with DAX & SQL (essential!) • Strong BI data modelling + advanced visualization skills • UX/CX mindset when designing reports and dashboards • Experience leading requirements gathering, stakeholder management & vendor relationships • Team leadership experience - setting objectives, mentoring, driving performance • Agile delivery background + passion for More ❯

from technology Refractis is a boutique consultancy that helps organisations realise tangible, lasting value from their technology investments. We understand that technology strategy, transformation and delivery are challenging. Our experience has shown that when intelligent, driven and pragmatic people work together, extraordinary results follow. Our consultants bring expertise across every aspect of IT, from strategy and architecture through design … We believe that technology done well can transform an organisation. Whether through digital transformation, data exploitation, artificial intelligence or collaboration and mobility tools, technology has the power to enhance customer experiences, generate insights and improve how organisations work. Working in partnership with business leaders, Refractis helps clients understand technology options, develop robust business cases and mobilise delivery programmes. Delivering … Intelligent, analytical and curious about technology Organised, delivery-focused and commercially aware Collaborative, with a sense of fun and adventure Willing to develop business development and client relationship skills Experience and Requirements 8+ years’ experience within a management or IT consulting environment Degree educated (STEM discipline preferred) Broad knowledge of corporate IT infrastructure , ideally across: International corporate networks More ❯

from technology Refractis is a boutique consultancy that helps organisations realise tangible, lasting value from their technology investments. We understand that technology strategy, transformation and delivery are challenging. Our experience has shown that when intelligent, driven and pragmatic people work together, extraordinary results follow. Our consultants bring expertise across every aspect of IT, from strategy and architecture through design … We believe that technology done well can transform an organisation. Whether through digital transformation, data exploitation, artificial intelligence or collaboration and mobility tools, technology has the power to enhance customer experiences, generate insights and improve how organisations work. Working in partnership with business leaders, Refractis helps clients understand technology options, develop robust business cases and mobilise delivery programmes. Delivering … Intelligent, analytical and curious about technology Organised, delivery-focused and commercially aware Collaborative, with a sense of fun and adventure Willing to develop business development and client relationship skills Experience and Requirements 8+ years’ experience within a management or IT consulting environment Degree educated (STEM discipline preferred) Broad knowledge of corporate IT infrastructure , ideally across: International corporate networks More ❯

from technology Refractis is a boutique consultancy that helps organisations realise tangible, lasting value from their technology investments. We understand that technology strategy, transformation and delivery are challenging. Our experience has shown that when intelligent, driven and pragmatic people work together, extraordinary results follow. Our consultants bring expertise across every aspect of IT, from strategy and architecture through design … We believe that technology done well can transform an organisation. Whether through digital transformation, data exploitation, artificial intelligence or collaboration and mobility tools, technology has the power to enhance customer experiences, generate insights and improve how organisations work. Working in partnership with business leaders, Refractis helps clients understand technology options, develop robust business cases and mobilise delivery programmes. Delivering … Intelligent, analytical and curious about technology Organised, delivery-focused and commercially aware Collaborative, with a sense of fun and adventure Willing to develop business development and client relationship skills Experience and Requirements 8+ years’ experience within a management or IT consulting environment Degree educated (STEM discipline preferred) Broad knowledge of corporate IT infrastructure , ideally across: International corporate networks More ❯

Our client is a forward-thinking, dynamic business that's undergoing a digital transformation. They are committed to harnessing the power of data to drive strategic decisions and enhance customer experiences across B2B and B2C markets. Their dedicated data and analytics team is at the heart of this journey, exploring innovative technologies to fuel growth and deliver business intelligence … and Analytics Leadership team, you'll have the opportunity to lead strategic projects, enhance performance, and support a range of analytical and business intelligence teams across the organization. Your Experience To succeed in this role, you'll need: Minimum of 5 years' experience working with SQL production environments, ideally in a Data Engineer or DBA capacity. Expertise with … SQL, T-SQL , and the ability to manage dynamic data warehouse loads. Extensive experience in data integration, modelling , and data ingestion . Strong hands-on experience with Azure , SSIS , and DataBricks . A collaborative, problem-solving mindset with a focus on continual optimization. Strong analytical skills and the ability to apply these in a business setting. Desirable: Experience More ❯

Our client is a forward-thinking, dynamic business that's undergoing a digital transformation. They are committed to harnessing the power of data to drive strategic decisions and enhance customer experiences across B2B and B2C markets. Their dedicated data and analytics team is at the heart of this journey, exploring innovative technologies to fuel growth and deliver business intelligence … and Analytics Leadership team, you'll have the opportunity to lead strategic projects, enhance performance, and support a range of analytical and business intelligence teams across the organization. Your Experience To succeed in this role, you'll need: Minimum of 5 years' experience working with SQL production environments, ideally in a Data Engineer or DBA capacity. Expertise with … SQL, T-SQL , and the ability to manage dynamic data warehouse loads. Extensive experience in data integration, modelling , and data ingestion . Strong hands-on experience with Azure , SSIS , and DataBricks . A collaborative, problem-solving mindset with a focus on continual optimization. Strong analytical skills and the ability to apply these in a business setting. Desirable: Experience More ❯

eCommerce channel. You'll be joining at a pivotal moment – leading online trading activity, introducing smarter processes, and leveraging cutting-edge AI-powered search and merchandising tools to elevate customer experience. With a direct report and close collaboration across buying, marketing, and UX teams, this is your chance to build and lead the online trading function from the ground … up. What we're after: ✅ Proven experience in eCommerce trading or digital merchandising ✅ Strong commercial knowledge - experience driving sales growth ✅ Hands-on with analytics platforms ✅ Experience managing advanced search & merchandising tools ✅ Excellent stakeholder management What's in it for you? 💰 £50–60k salary 🚀 Join during a major digital transformation - new ERP system + AI-driven tools rolling … isn't just about managing a website - you'll be the driving force behind online growth, using data, insights, and innovation to deliver best-in-class digital merchandising and customer journeys. From optimising conversion funnels to leading trade planning and championing new technology, you'll have genuine ownership and influence. If you're a commercially savvy ecommerce trader with More ❯