1,776 to 1,800 of 2,032 Customer Service Jobs in the UK excluding London

+ Car Allowance + Excellent Benefits We are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service. For over 30 years, we have been helping organisations design, implement and support enterprise networking solutions, covering LAN, WAN, Wi-Fi, Collaboration and Security. As part of our continued growth More ❯

and deliver goods locally. Duties and responsibilities will include, but are not limited to: Loading and delivering goods locally and nationally and assisting with technical installation of IT equipment Customer services and updating customers with time frames Using basic hand tools and some heavy lifting on customers sites Lifting and packing goods. -Some long distance driving, working in teams More ❯

existing customers with waste management solutions. You will manage the process from start to finish, liaising with clients and providers, preparing compliant documentation, and ensuring the highest levels of customer service. This is predominantly office-based Monday to Friday, giving you the stability of managing your own desk while remaining at the forefront of an exciting, fast-growing sector. More ❯

our company, brand, values, and products & services to ensure that a professional image is always provided to customers and colleagues. Maintaining and exceeding the highest standards of professionalism and customer service. To be accountable for performance at all levels Self-generate opportunity through social selling and prospect/client referrals. Achieving targets and business objectives in a fully compliant More ❯

Technical Machine Service Engineer | Luton | Full Time | £35,000–£39,000 basic, plus overtime, depending on experience Established in 2001, our client is the sole UK importer of an extensive range of print finishing and packaging machinery. They are renowned for their commitment to delivering high-quality products and outstanding technical support. Due to continuous growth, the company seeks … a Technical Machine Service Engineer to join its dynamic and friendly technical support team. This position offers a competitive salary, overtime, and an extensive benefits package, including opportunities for professional development. This could be the perfect role for you if you are a highly motivated individual with strong technical skills and a customer-focused approach. What will your … role look like? Provide remote and onsite technical service support, including installation, maintenance, and repair of print finishing and packaging machinery Conduct machinery demonstrations and installations and deliver training to customers and partners, ensuring comprehensive knowledge transfer Diagnose and resolve mechanical, electrical, and software faults with minimal downtime, using advanced troubleshooting techniques Build strong customer relationships, delivering a More ❯

Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working within a Microsoft environment you will use your knowledge … IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong communication skills and excellent customer service. Driving licence. For more information on this Newbury/Berkshire based role please contact pete @ Jiyuconsulting .co .uk 2nd Line IT Support Analyst - Newbury - £30,000 to More ❯

experience +Previous PC Build or Deskside experience with Windows 11 +SC clearance Day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, whilst minimising disruption and providing first-class customer service. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client. Adhering to … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop/Laptop/VDI - build, configuration, and deployment to end users PABX administration and support. Supporting Win11 issues, Hardware, Testing capability Assist with software installation/deployment Software and hardware … challenging SLA's and follow escalation paths to the leadership team and product specialists and 3rd parties promptly when require Smartphone support (InTune) Local network cable patching Assisting with customer projects on ad-hoc basis Create and update procedural documentation Skills and experience required: We are looking for a self-motivated team player with good technical and interpersonal skills. More ❯

+ PC Build, Desktop Support to 2nd Line Level + Windows 11 Day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, whilst minimising disruption and providing first-class customer service. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client. Adhering to … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop/Laptop/VDI - build, configuration, and deployment to end users PABX administration and support. Supporting Win11 issues, Hardware, Testing capability Assist with software installation/deployment Software and hardware More ❯

support career, backed by a keen interest in IT and a desire to explore a career in IT. Key Responsibilities: Incident and Request Management: Manage and resolve incidents and service requests focusing on Office 365, Windows Desktop, and Laptop issues. Responsibilities include triaging, managing, resolving incidents, offering temporary solutions when necessary, and escalating complex issues. Customer Communication: Can … a non-technical audience. Strong reporting skills, time management, and an ability to work within defined SLAs. A proactive, problem-solving approach and a commitment to delivering high-quality customer service. Any of the following certifications are considered an advantage : Comptia ITF+, A+, Network+, Security+, Microsoft certifications in desktop or server operating systems More ❯

DOE Location: Belfast Job Type: Full-time We are excited to offer an opportunity for an IT Support Engineer to join a leading IT Managed Service Provider based in Belfast. This role is ideal for someone passionate about providing IT solutions and eager to engage in a variety of projects across Northern Ireland. As part of our team, you … leavers Sole IT representative on site, but with escalation to team as required. Can be trusted to work with minimal supervision. Required Skills & Qualifications: Proven ability to deliver excellent customer service. Strong working knowledge of M365 (Identity, Intune) and Secure Modern Office. Experience with Windows Server Administration including Active Directory, DNS, DHCP, File & Print. Familiarity with Windows Desktop rollout More ❯

creating, checking, and sending order forms for telecom services and products, ensuring that all information is accurate before submission. This role is vital to maintaining smooth operations and excellent customer service. Main Responsibilities: Order Form Management: Create and prepare order forms for telecoms services and products (VoIP, broadband, mobile, hosted PBX, SIP, etc.). Carefully review all details for … accuracy, including customer information, service plans, and pricing Send order forms to customers, suppliers, or partners within agreed time frames Track order form progress and follow up as required to ensure timely completion Data Accuracy & Compliance: Double-check all documentation to ensure compliance with company processes and telecom regulations Maintain detailed and organised records of all order forms … and related correspondence Identify and resolve discrepancies or missing information before submission Customer & Supplier Liaison: Communicate with customers to confirm order details and requirements Work with suppliers and internal teams to ensure smooth order processing and service activation Provide updates to customers regarding the status of their orders General Administrative Support: Assist with invoicing and processing of purchase More ❯

a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL … to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you … in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA’s, quality standards and other KPI’s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution More ❯

2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growng MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk Analyst … you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be … working in a pressurised yet fun and dynamic environment. Along side your technical competency you will be an outstanding communicator driven by client satisfaction and ltop class levels of customer service. This is an office based role (SW8). 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN More ❯

2nd Line IT Support Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer service. This More ❯

Year 6 Months Positions Available 1 Closing Date Monday, 15th September 2025 Start Date Wednesday, 15th October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Initiative Non judgemental Patience Qualifications English GCSE, grade 7 (Desired) Maths GCSE, grade … Desired) About the Employer HORIZONE LTD Horizone Ltd are a well established communication and IT support delaing with business customers of all sizes. We pride ourselves on our customer service. More ❯

times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Yorkshire region base with regular regional travel, 1-2 days in the office/site per week Work … opportunity for an Asset Technical Support Engineer (Electrical) to join the Asset Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 … isnt always easy! Do we sound like your cup of tea? If youve got experience as an Asset Technical Support Engineer (Electrical) and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. Accessibility We are More ❯

formats. Dynamic solving problems as issues arise Documenting issues and feedback to help the future solution development Communicating with venue operations staff and customers about the elements of a service and demonstrating the equipment/products functionalities to help future sales Assist project producers/product managers in the productization of the packages developed within the trial venue Feedback … to desktop developers, testers, delivery managers, customer technical support and customer relationship colleagues to manage the delivery of improvements and new products. Support with the launch of new features and product improvements out to market through Customer Success, Customer Services, Marketing and Go to Market teams. Support with Change Management for anyone impacted. Help understand risks More ❯

formats. Dynamic solving problems as issues arise Documenting issues and feedback to help the future solution development Communicating with venue operations staff and customers about the elements of a service and demonstrating the equipment/products functionalities to help future sales Assist project producers/product managers in the productization of the packages developed within the trial venue Feedback … to desktop developers, testers, delivery managers, customer technical support and customer relationship colleagues to manage the delivery of improvements and new products. Support with the launch of new features and product improvements out to market through Customer Success, Customer Services, Marketing and Go to Market teams. Support with Change Management for anyone impacted. Help understand risks More ❯

to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships … around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of … production of required artefacts. Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector. Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases. Experience More ❯

to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships … around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of … production of required artefacts. Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector. Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases. Experience More ❯

to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships … around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of … production of required artefacts. Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector. Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases. Experience More ❯

strong foundation for your future career in IT. Role As an ICT Apprentice, you will: Act as the first point of contact for IT queries (via phone, email, and service desk system). Log, prioritise, and track support requests using the HALO ITSM platform. Troubleshoot common IT issues (password resets, Microsoft 365, Teams, SharePoint, Windows, printers, etc.). Escalate … equipment, accounts, and delivering basic IT inductions. Contribute to documentation and suggest improvements to the IT knowledge base. What you’ll learn: Hands-on experience in ICT support and customer service. The opportunity to work alongside experienced ICT professionals. Knowledge of Microsoft 365, Active Directory, Teams, SharePoint, and more. Skills in troubleshooting, communication, and IT operations. A Level … ICT Apprenticeship qualification, with full support from your training provider. What we’re looking for: A genuine interest in IT and technology. Strong communication skills and a customer-focused approach. Problem-solving ability and a willingness to learn. A proactive and organised attitude. Strong attention to detail and a careful, methodical approach to work. Ability to quickly learn new More ❯

times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Buttershaw/Hybrid Working (2 days in the office a week Bradford) Work type: Permanent. 37 hours per … opportunity for a WINEP Regulatory Delivery Lead Advisor to join the Strategy & Regulation team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 …/life balance isnt always easy! Do we sound like your cup of tea? If youve got experience in WINEP Regulatory Delivery and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for More ❯

Customer Delivery Manager - Hybrid Working - £45,000 p/a - London Christopher Ali are recruiting on behalf of a fast growing technology business working with a range of High Street brands, collecting data for them and providing insights to support their decision making. The Role: As a Customer Delivery Manager, your role is to delight key clients with … community to complete them Skills and Experience: Excellent IT literacy, with strong experience in Microsoft Office, and in particular a high level of competence using Excel. Experience in a customer-facing role, providing support and exceptional customer service. Strong project management and administrative skills, with the ability to balance multiple projects and priorities is a must. Experience within More ❯

Customer Delivery Manager - Hybrid Working - £45,000 p/a - London Christopher Ali are recruiting on behalf of a fast growing technology business working with a range of High Street brands, collecting data for them and providing insights to support their decision making. The Role: As a Customer Delivery Manager, your role is to delight key clients with … community to complete them Skills and Experience: Excellent IT literacy, with strong experience in Microsoft Office, and in particular a high level of competence using Excel. Experience in a customer-facing role, providing support and exceptional customer service. Strong project management and administrative skills, with the ability to balance multiple projects and priorities is a must. Experience within More ❯