276 to 300 of 2,681 Customer Service Jobs in the UK excluding London

a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯

consulting Structural Engineering team if needed. Produce operation and maintenance manuals with Detailers and Engineers as requested. Respond to technical queries promptly with high customer service standards. Attend site visits to develop relationships, resolve technical issues, and develop product design, with follow-up reports. Uphold a customer-first service culture. Develop and maintain client relationships with regular communication. Record and monitor customer service issues, providing reports including additional costs incurred. Coach customers with product presentations and conduct site installation training. Support colleagues to exceed targets and meet KPIs. Perform other reasonable tasks as More ❯

Customer Services Team Leader Division: ICT Services Department: Service Desk Reports to (Job Title): Service Desk Manager Main Goal To provide day to day management, supervision and support for the Level 1 Service Reception Team. Responsibilities/Tasks Work with Service Desk Managers (SDM) to … effectively support and develop the Level 1 Service Reception Team To ensure adequate staffing levels and manage the workload of the teams. To develop a training programme to ensure appropriate levels of knowledge is readily available for the teams. To review, recommend and implement process to increase efficiency and … support and advice relating to calls and other operational issues to the role holders’ immediate teams as well as supporting the rest of the service desk. To work closely with the SDM and other SD TLs to provide an exceptional level of service to both customers and internal More ❯

Customer Services Team Leader Division: ICT Services Department: Service Desk Reports to (Job Title): Service Desk Manager Main Goal To provide day to day management, supervision and support for the Level 1 Service Reception Team. Responsibilities/Tasks Work with Service Desk Managers (SDM) to … effectively support and develop the Level 1 Service Reception Team To ensure adequate staffing levels and manage the workload of the teams. To develop a training programme to ensure appropriate levels of knowledge is readily available for the teams. To review, recommend and implement process to increase efficiency and … support and advice relating to calls and other operational issues to the role holders’ immediate teams as well as supporting the rest of the service desk. To work closely with the SDM and other SD TLs to provide an exceptional level of service to both customers and internal More ❯

Field Service Engineer, Laboratory Diagnostic Systems Basic Salary £50,000 Company Car 10% Bonus Healthcare Pension Full Product Training The Role - Field Service Engineer, Laboratory Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for: The service … breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with a whole host of external customer contacts, including laboratory managers and laboratory … technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Field Service Engineer, Laboratory Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with More ❯

manage a robust business pipeline, delivering accurate qualified meetings forecasting to line managers. Proactively seek opportunities to meet and exceed monthly and quarterly targets. Customer Service: Embody outstanding customer service by tactfully challenging prospect assumptions, generating referred business through high service levels, and maintaining strong … customer relationships. Communications Lead Qualification: Utilise business development skills to engage net new accounts, qualifying leads effectively to provide commercially suitable opportunities for the Sales Team. Effective Communication: Communicate complex solutions, digital, creative services, and solutions effectively to key decision-makers in the target market. Collaborate with Marketing to … services, as required, and share knowledge with the wider team. Assist the senior management team in identifying business opportunities to develop and enhance the service to clients. General Self-Motivation : Display a self-motivated attitude, consistently pushing boundaries outside the comfort zone, and keeping long-term goals in focus. More ❯

manage a robust business pipeline, delivering accurate qualified meetings forecasting to line managers. Proactively seek opportunities to meet and exceed monthly and quarterly targets. Customer Service: Embody outstanding customer service by tactfully challenging prospect assumptions, generating referred business through high service levels, and maintaining strong … customer relationships. Communications Lead Qualification: Utilise business development skills to engage net new accounts, qualifying leads effectively to provide commercially suitable opportunities for the Sales Team. Effective Communication: Communicate complex solutions, digital, creative services, and solutions effectively to key decision-makers in the target market. Collaborate with Marketing to … services, as required, and share knowledge with the wider team. Assist the senior management team in identifying business opportunities to develop and enhance the service to clients. General Self-Motivation : Display a self-motivated attitude, consistently pushing boundaries outside the comfort zone, and keeping long-term goals in focus. More ❯

manage a robust business pipeline, delivering accurate qualified meetings forecasting to line managers. Proactively seek opportunities to meet and exceed monthly and quarterly targets. Customer Service: Embody outstanding customer service by tactfully challenging prospect assumptions, generating referred business through high service levels, and maintaining strong … customer relationships. Communications Lead Qualification: Utilise business development skills to engage net new accounts, qualifying leads effectively to provide commercially suitable opportunities for the Sales Team. Effective Communication: Communicate complex solutions, digital, creative services, and solutions effectively to key decision-makers in the target market. Collaborate with Marketing to … services, as required, and share knowledge with the wider team. Assist the senior management team in identifying business opportunities to develop and enhance the service to clients. General Self-Motivation : Display a self-motivated attitude, consistently pushing boundaries outside the comfort zone, and keeping long-term goals in focus. More ❯

manage a robust business pipeline, delivering accurate qualified meetings forecasting to line managers. Proactively seek opportunities to meet and exceed monthly and quarterly targets. Customer Service: Embody outstanding customer service by tactfully challenging prospect assumptions, generating referred business through high service levels, and maintaining strong … customer relationships. Communications Lead Qualification: Utilise business development skills to engage net new accounts, qualifying leads effectively to provide commercially suitable opportunities for the Sales Team. Effective Communication: Communicate complex solutions, digital, creative services, and solutions effectively to key decision-makers in the target market. Collaborate with Marketing to … services, as required, and share knowledge with the wider team. Assist the senior management team in identifying business opportunities to develop and enhance the service to clients. General Self-Motivation : Display a self-motivated attitude, consistently pushing boundaries outside the comfort zone, and keeping long-term goals in focus. More ❯

manage a robust business pipeline, delivering accurate qualified meetings forecasting to line managers. Proactively seek opportunities to meet and exceed monthly and quarterly targets. Customer Service: Embody outstanding customer service by tactfully challenging prospect assumptions, generating referred business through high service levels, and maintaining strong … customer relationships. Communications Lead Qualification: Utilise business development skills to engage net new accounts, qualifying leads effectively to provide commercially suitable opportunities for the Sales Team. Effective Communication: Communicate complex solutions, digital, creative services, and solutions effectively to key decision-makers in the target market. Collaborate with Marketing to … services, as required, and share knowledge with the wider team. Assist the senior management team in identifying business opportunities to develop and enhance the service to clients. General Self-Motivation : Display a self-motivated attitude, consistently pushing boundaries outside the comfort zone, and keeping long-term goals in focus. More ❯

manage a robust business pipeline, delivering accurate qualified meetings forecasting to line managers. Proactively seek opportunities to meet and exceed monthly and quarterly targets. Customer Service: Embody outstanding customer service by tactfully challenging prospect assumptions, generating referred business through high service levels, and maintaining strong … customer relationships. Communications Lead Qualification: Utilise business development skills to engage net new accounts, qualifying leads effectively to provide commercially suitable opportunities for the Sales Team. Effective Communication: Communicate complex solutions, digital, creative services, and solutions effectively to key decision-makers in the target market. Collaborate with Marketing to … services, as required, and share knowledge with the wider team. Assist the senior management team in identifying business opportunities to develop and enhance the service to clients. General Self-Motivation : Display a self-motivated attitude, consistently pushing boundaries outside the comfort zone, and keeping long-term goals in focus. More ❯

Company Description Correct Group Ltd. helps businesses become more secure, compliant, and confident in their use and management of technology. As a full-service Managed Service Provider (MSP), we offer services from responsive helpdesk support to strategic IT consultancy. Our primary focus on cybersecurity and compliance ensures that … in Kentish Town, London. The Business Development Assistant will be responsible for helping to prepare proposals, assisting in the development of business strategies, providing customer service support, and handling administrative tasks. The role involves regular communication with clients and internal teams to support business growth and development. In … and a strong interest in AI or relevant experience would be advantageous. Qualifications Interpersonal Skills and Communication skills Analytical Skills and Market Research skills Customer Service skills Strong organizational and multitasking abilities Proficiency in Microsoft Office Suite Bachelor's degree in Business, Marketing, Computer Science or a related More ❯

Company Description Correct Group Ltd. helps businesses become more secure, compliant, and confident in their use and management of technology. As a full-service Managed Service Provider (MSP), we offer services from responsive helpdesk support to strategic IT consultancy. Our primary focus on cybersecurity and compliance ensures that … in Kentish Town, London. The Business Development Assistant will be responsible for helping to prepare proposals, assisting in the development of business strategies, providing customer service support, and handling administrative tasks. The role involves regular communication with clients and internal teams to support business growth and development. In … and a strong interest in AI or relevant experience would be advantageous. Qualifications Interpersonal Skills and Communication skills Analytical Skills and Market Research skills Customer Service skills Strong organizational and multitasking abilities Proficiency in Microsoft Office Suite Bachelor's degree in Business, Marketing, Computer Science or a related More ❯

to the Chief Technology Officer (CTO) the Chief Operations Officer (COO) for Technology Services will lead the overall operations of the company's technology service management, end-user, infrastructure and back-office services. You will be responsible for ensuring that our operational technology services are delivered with the highest … levels of efficiency, quality, and customer satisfaction. The COO will work closely with the CTO and other senior executives to develop and execute strategic initiatives, optimise operational processes, and ensure our technology offer meets the needs of a varied customer base. During Oracle EPR deployment, go live and … stated closing date if we receive a high number of applications. Job description Job responsibilities Operational Leadership: Oversee day-to-day operations of technology service management, infrastructure and back-office services. Manage and streamline processes to improve service delivery, operational efficiency, and resource utilisation. Lead, develop, and motivate More ❯

the Maintenance and Repair of equipment used on large distribution vehicles. Our customers are even busier than ever before, so providing high levels of customer care is paramount for the success of our business as well as all of our employees. Duties and Responsibilities Installation, servicing and repair of … costs of stock used on contract accounts and maximising revenue generation in all areas. Optimise and maintain engineer van stock to maintain and enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van on a daily basis. Maintain product and customer requirements knowledge to meet ISO9002 standards at all times. Liaise with central control and/or the service centre regarding job start and completion times, downtime and overtime authorisation; cost updates and customer purchase orders. Complete all relevant paperwork and online (PDA) requirements enabling central control and More ❯

members to deliver world class SAS service. You will leverage your deep technical skillset and knowledge to provide technical leadership, guidance, and support for customer engagements through implementation and configuration to production release into operations. You will partner with a SAS Cloud Customer Success Manager to work through … any technical obstacles the customer may experience. You will build the foundation for ongoing reliability by defining key performance metrics aligned to the customer's success criteria. Through documentation, automation, and knowledge management, you will enable global teams to respond quickly and efficiently to operational incidents. You will … to enterprise application technology, architecture, and support. You will work with global R&D (Research & Development), Product, Technical Support, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote managed customer environments. You will lead the team in efforts to More ❯

Job summary As an IT Service Desk Technician, you'll play a central role when it comes to supporting customers and colleagues via telephone, our Self-Service Portal, Chat and remotely accessing our customers devices. With an interest in IT and an opportunity to expand your technical skills … a high performing team ensuring there is minimal downtime to services. You will act as the first point of contact on the SCW IT Service Desk so applicants must be confident to talk over the phone and provide friendly customer service. The role itself is office based from … 1RY), however SCW is an agile and flexible employer allowing remote working, however individuals may need to work onsite when required or requested. The Service Desk is a fast-paced environment where time management is essential to success, customer satisfaction is key, and we strive to provide the More ❯

As a Data Analyst apprentice, you’ll be working to learn all the skills necessary to harness our data, driving business improvements and enhancing service standards that make a real difference to our customers. In this role you'll be sat in the heart of the business so get … to offer two Data Analyst apprenticeships in key areas of the business. Both roles will provide great experience and development opportunities. The teams are: Customer Service & ICT Customer Service (Redcar) Asset & Sustainability Asset Data Performance(Redcar) You will complete a Level 4 Data Analyst Apprenticeship Standard … Positions Available 2 Closing Date Monday, 30th June 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Administrative skills Team working Excellent Timekeeping Committed to Learning Knowledge of Data Protection Qualifications English GCSE or equivalent, grade 4 (Essential) Maths More ❯

at the heart of our operations, ensuring that everything runs smoothly and efficiently. Your expertise will help us optimise our network and deliver exceptional service to our customers. WHAT DOES THE ROLE ENTAIL? As part of your normal duties, whilst maintaining excellent health and safety practices, you will: To … plan, execute inbound and outbound shipments predominantly across ENA but also globally using road and multimodal transportation. Operational and customer service responsibilities for the LLP services for BAT, this role will have direct customer and carrier liaison. To have detailed knowledge of customer's business in … order to work closely with and enhance the customer's distribution network to its clients. To drive and increase customer service levels by driving the identification and implementation of Continuous Improvement initiatives within the defined scope of the responsibilities on a YOY basis Planning & co-ordinating all More ❯

Job Title : Customer Experience Manager Salary : £35,000 – £45,000 Location : London (Office-Based) Represented by Robertson Sumner – Your Specialist Recruitment Partner Robertson Sumner is delighted to be partnering with a fast-growing and values-driven digital solutions business in the search for a Customer Experience Manager. This … role is ideal for a commercially aware, client-focused professional who thrives in a people-first, service-led environment and is passionate about nurturing high-value client relationships. This is a London-based, full-time permanent role within a collaborative and ambitious team that places exceptional customer service … employee wellbeing programme, and social events. Key Responsibilities : Manage and nurture relationships with a portfolio of key clients to enhance satisfaction and retention. Understand customer contracts, anticipate future needs, and support business development through upselling and cross-selling opportunities. Coordinate internally with service, billing, and technical teams to More ❯

Job Title : Customer Experience Manager Salary : £35,000 – £45,000 Location : London (Office-Based) Represented by Robertson Sumner – Your Specialist Recruitment Partner Robertson Sumner is delighted to be partnering with a fast-growing and values-driven digital solutions business in the search for a Customer Experience Manager. This … role is ideal for a commercially aware, client-focused professional who thrives in a people-first, service-led environment and is passionate about nurturing high-value client relationships. This is a London-based, full-time permanent role within a collaborative and ambitious team that places exceptional customer service … employee wellbeing programme, and social events. Key Responsibilities : Manage and nurture relationships with a portfolio of key clients to enhance satisfaction and retention. Understand customer contracts, anticipate future needs, and support business development through upselling and cross-selling opportunities. Coordinate internally with service, billing, and technical teams to More ❯

plans, we will strive to remain a truly exciting, rewarding, and unique place to work. HOW WILL YOU MAKE A DIFFERENCE? Reporting to the Service Desk Team Manager, the Service Desk Analyst will form part of a growing team supporting the internal infrastructure of the business. You will … managed in a timely and appropriate manner following relevant processes To handle stakeholder technical queries and issues within SLA and to escalate to the Service Desk Manager where required To be a ‘champion’ for the internal infrastructure, ensuring other team members can provide cover in the event of your … independently on assigned projects through to completion and train other team members on those new technologies To troubleshoot IT issues as requested by the Service Desk Manager Ensure appropriate support documentation is maintained and that the Service Desk knowledge base is appropriately populated and updated. To gain a More ❯

plans, we will strive to remain a truly exciting, rewarding, and unique place to work. HOW WILL YOU MAKE A DIFFERENCE? Reporting to the Service Desk Team Manager, the Service Desk Analyst will form part of a growing team supporting the internal infrastructure of the business. You will … managed in a timely and appropriate manner following relevant processes To handle stakeholder technical queries and issues within SLA and to escalate to the Service Desk Manager where required To be a ‘champion’ for the internal infrastructure, ensuring other team members can provide cover in the event of your … independently on assigned projects through to completion and train other team members on those new technologies To troubleshoot IT issues as requested by the Service Desk Manager Ensure appropriate support documentation is maintained and that the Service Desk knowledge base is appropriately populated and updated. To gain a More ❯

As a Voice/Telecoms Engineer you will be responsible for providing clients with exceptional service, installing and commissioning cloud telephone systems, including Microsoft Teams Calling. Salary: £27,000 - £30,000 per annum Role Overview: As a Voice Engineer with KubeNet, you will be responsible for providing clients with … exceptional service, installing and commissioning cloud telephone systems, including Microsoft Teams Calling. With experience of traditional PBX environment or within the ICT sector delivering VoIP/SIP and IP networks, the successful candidate will join our growing Voice team and support our wider service desk and business support … telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant information. Visit customer sites to diagnose and repair VoIP services as needed. Support internal KubeNet teams More ❯

plans, we will strive to remain a truly exciting, rewarding, and unique place to work. HOW WILL YOU MAKE A DIFFERENCE? Reporting to the Service Desk Team Manager, the Service Desk Analyst will form part of a growing team supporting the internal infrastructure of the business. You will … managed in a timely and appropriate manner following relevant processes To handle stakeholder technical queries and issues within SLA and to escalate to the Service Desk Manager where required To be a ‘champion’ for the internal infrastructure, ensuring other team members can provide cover in the event of your … independently on assigned projects through to completion and train other team members on those new technologies To troubleshoot IT issues as requested by the Service Desk Manager Ensure appropriate support documentation is maintained and that the Service Desk knowledge base is appropriately populated and updated. To gain a More ❯