276 to 300 of 1,105 Customer Service Jobs in the UK excluding London

technical queries and resolving issues relating to laptops, computers and other IT equipment. Key Responsibilities: Providing first-line IT support through the service desk Responding to technical queries and troubleshooting hardware and software issues Assisting users with laptop and computer-related problems Logging, updating and progressing support tickets … line with service desk procedures Escalating more complex incidents to the appropriate technical teams Maintaining clear and accurate records of incidents and resolutions Delivering professional and helpful customer service to all users Job Requirements: Experience in an IT Service Desk or Helpdesk Analyst role Basic knowledge ...

With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into … where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills ...

With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into … where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills ...

hear from you. The role and what you'll be getting up to day-to-day: This is an opportunity for a capable Customer Success Manager to take ownership of customer relationships within our Cyber department, supporting the effective delivery and ongoing performance of contracted cyber services. This … role goes beyond customer engagement and satisfaction. You'll help ensure cyber services are managed effectively, commitments are met, risks and issues are visible, and customers continue to receive value from their partnership with Littlefish Group. You'll work closely with customer stakeholders and internal Cyber teams, bringing ...

excellent opportunity for someone looking for a supportive entry or stepping stone into sales, with the chance to earn commission while developing customer-facing and commercial skills. Key Responsibilities Provide high-quality administrative support to Retail Account Managers and customers Process sales orders accurately and ensure timely fulfilment … meet customer SLAs Manage stock allocation and work closely with buyers and planners to ensure on-time delivery Handle order amendments, cancellations, and EDI corrections efficiently Support the team in maximising sales across all brands and product categories Key Requirements Strong attention to detail and high level of accuracy ...

Customer Support Specialist Software Adria Solutions is recruiting a Customer Support Specialist for a growing technology business whose software is used by customers worldwide. This opportunity suits someone who enjoys solving problems, building customer relationships and improving how services are delivered. Youll join a collaborative team where … your ideas and customer insights can influence both products and processes. The role Youll help customers get the most from the companys software, ensuring each interaction is helpful, efficient and tailored to their needs. Alongside responding to enquiries, youll identify recurring issues and work across teams to improve ...

Responsibilities: Acting as the first point of contact for IT support queries via phone, email, and ticketing systems Logging, prioritising, and managing incidents and service requests in line with internal SLAs Providing 1st line technical support for hardware, software, and system-related issues Troubleshooting common issues relating to Windows … issues to the relevant teams when required Maintaining accurate records of issues, fixes, and updates within the helpdesk system Delivering a high level of customer service to internal users across the business About you: Previous experience working within an IT Service Desk or Helpdesk environment Strong troubleshooting ...

Responsibilities: Acting as the first point of contact for IT support queries via phone, email, and ticketing systems Logging, prioritising, and managing incidents and service requests in line with internal SLAs Providing 1st line technical support for hardware, software, and system-related issues Troubleshooting common issues relating to Windows … issues to the relevant teams when required Maintaining accurate records of issues, fixes, and updates within the helpdesk system Delivering a high level of customer service to internal users across the business About you: Previous experience working within an IT Service Desk or Helpdesk environment Strong troubleshooting ...

support. You will be responsible for all tasks to completed in line with company technical and quality standards and procedures. Ability to provide exceptional customer service skills when on-site, and ensuring a high degree of customer satisfaction is always provided. Attendance to all incidents/requests … directed by the Customer Incident Centre is required as per your engineering work instruction guidelines. Ability to be customer focused, and courteous in a professional and sensible manner. Ensure assigned incidents are monitored, updated, and progressed in a timely manner. Coordination between clients and vendors is crucial ...

Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following roles … from the Office in Taunton, Somerset and 2 Days from Home JOB TYPE: Full-Time, Permanent JOB OVERVIEW Build your technical breadth in a customer-focused managed-services environment with varied support and project exposure. The IT Support Engineer/Service Desk Analyst helps clients stay productive ...

Edinburgh | Permanent | £32,000 - £36,000 We're currently recruiting for an experienced 2nd Line IT Support Engineer to join a well-established Managed Service Provider based in Edinburgh. This is an excellent opportunity for a technically capable support professional who enjoys troubleshooting complex issues, working across a broad … technologies, and supporting multiple client environments. Working as part of a collaborative technical team, you'll take ownership of escalated support tickets, deliver exceptional customer service, and contribute to ongoing projects and infrastructure improvements. Key Responsibilities Troubleshoot and resolve complex Microsoft 365, Windows, server, networking and endpoint support ...

Support Technician Edinburgh | Permanent | £26,500 - £29,500 We're currently recruiting for an IT Support Technician to join a successful and growing Managed Service Provider based in Edinburgh. This is an excellent opportunity for someone with at least 12 months of IT support experience, or a recently completed … gain exposure to a wide range of technologies, clients and support challenges while receiving structured training and career development. Working within a busy service desk team, you'll be responsible for delivering high-quality technical support, managing support tickets, and helping clients resolve a variety of IT issues. ...

service. You'll be involved in supporting networks, telephony, end-user devices, and core business systems while working as part of a collaborative service desk team. What you'll be doing as the IT Support Engineer: Providing 1st and 2nd line technical support to users across multiple locations. Troubleshooting … mobile technologies. Assisting with Microsoft Teams telephony and mobile phone systems. Carrying out basic network administration, including VLAN and wireless configuration. Delivering excellent customer service and ensuring tickets are resolved efficiently. What we're looking for in the IT Support Engineer: Experience in an IT Support, Service ...

looking for an enthusiastic and motivated IT Support Apprentice to join a Managed Service Provider (MSP) team in Northampton. This is an excellent opportunity for someone looking to begin their career in IT whilst gaining hands-on experience and a recognised qualification. You will work alongside experienced engineers supporting … range of business customers, learning how to diagnose technical issues, deliver excellent customer service, and maintain IT systems across multiple environments. Key Responsibilities Provide first-line technical support to customers via phone, email and remote support tools. Log, categorise and prioritise support tickets using the service desk ...

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service ...

summary The East of England Ambulance Service (EEAST) is pleased to offer an opportunity to an exceptional candidate to work in its Digital department, as an Digital Service Asset & Configuration Management (SACM) Apprentice. This is a fixed-term contract for the duration of the apprenticeship. Completion … apprenticeship may lead to additional opportunities at the Trust if the business circumstances allow. The post holder is responsible for supporting day-to-day service asset and configuration management activities. This includes, but is not limited to: o Imaging, deployment, asset tracking and recoveryo Stock control and replenishment across ...

Digital Services & Enablement for a senior, internationally focused leadership opportunity. This is a strategic role for someone who can bring together digital technology, customer experience, systems and operational excellence to deliver meaningful improvements across a complex, large-scale organisation. The focus will be on building the capabilities, platforms … processes that make customer service smarter, more efficient and easier to access. Key areas of responsibility include: Developing and delivering a strategic digital services and enablement roadmap. Leading digital optimisation, customer systems, platforms and knowledge management. Driving customer journey improvements, self-service adoption and reduced ...

through to resolution. Providing technical support via phone, monitoring platforms, and ticketing systems. Troubleshooting routing, switching, firewall, wireless, and connectivity issues. Accessing and supporting customer network infrastructure remotely. Investigating performance issues, outages, and monitoring alerts. Managing escalations and working closely with third-party suppliers and vendors. Maintaining accurate technical … documentation and incident records. Participating in major incident response and structured 24/7 shift handovers. Delivering excellent customer service while maintaining SLA performance. Essential Skills Previous experience in a 2nd Line Network Support, Connectivity Engineer, NOC Engineer or Service Desk role. Strong troubleshooting and incident management ...

line with relevant industry regulations Providing technical support and guidance to other engineers where required Maintaining strong relationships with customers and internal teams Completing service reports and documentation accurately Taking responsibility for resolving technical issues and delivering excellent customer service Skills & Experience Required Full UK driving licence … disciplines: CCTV, access control and intruder alarms Good knowledge of a range of security system manufacturers Ability to work independently and take ownership of service and maintenance work Strong fault-finding and problem-solving skills A professional attitude with excellent customer service skills Relevant qualifications such ...

Manpower Recruitment are working with a established company in Banbury, Oxfordshire and looking for a skilled and customer-focused Smart Home Technician to install, configure, maintain, and troubleshoot smart home technology in residential properties. The successful candidate will work with homeowners, developers, and other contractors to deliver reliable … systems, networking equipment, CCTV, access control, and voice-controlled devices. You will be expected to complete work to a high standard while providing excellent customer service and explaining systems clearly to clients. The role is full time, working Monday to Friday 8am-5pm and starting salary would ...

Service Engineer, CT Imaging Systems Scanners ***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of x-ray/CT imaging systems *** Basic Salary £60,000 Full Product Training Pension Healthcare Phone, Laptop Holidays … Role – Service Engineer, CT Imaging Systems Scanners This market leader seeks to recruit a technically motivated and customer focused Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated CT imaging systems. Your Background – Service Engineer, CT Imaging Systems ...

specialist electronic solutions to customers across a range of high-value industries. This is a chance to develop a largely untapped territory, build new customer relationships and play a key role in the company's commercial growth. The role would suit someone with a background in internal sales, customer service or a technical commercial position who is looking to progress into field-based technical sales. The Role Identify and develop new business opportunities across the North of England and Scotland. Build and maintain relationships with engineering, procurement and commercial contacts. Research target markets, identify prospective customers ...

Opportunity We're working with a well-established and growing managed service provider to find an experienced Technical Specialist to join their service desk team. This is a role providing high-quality, timely technical support to clients — resolving technical issues, maintaining reliable client environments, and contributing … consistent, professional customer experience. The Role You'll work across first- and second-line support, escalating complex or higher-risk issues appropriately. You'll be expected to take ownership of tickets, communicate clearly, keep technical records accurate, and support the continuous improvement of service desk processes — working closely ...

leading UK Financial Services organisation is investing heavily in customer, digital and service transformation and is looking to appoint an experienced Senior Service Designer to help shape the future of its customer experience. This is an opportunity to join a transformation-focused environment where … design and improve end-to-end services across digital, contact centre and branch channels. Working across business, technology and operational teams, you'll take customer insight and strategic objectives and turn them into practical, accessible and measurable service improvements. What you'll be doing: Designing ...

play a key role in supporting business decisions, improving data quality and identifying opportunities to enhance commercial performance. Working closely with teams across Customer Service, Sales, Finance, Purchasing and Manufacturing, you will analyse business data relating to pricing, costs, profit margins, discounts and sales performance. You will transform … analytical resources to improve reporting accuracy and efficiency. Identify opportunities to automate repetitive tasks, reduce manual effort and minimise errors. Work collaboratively with Customer Service, Sales, Finance, Purchasing, Manufacturing and other departments to understand data requirements. Translate complex data into clear, practical findings and recommendations for non-technical ...