301 to 325 of 918 Customer Service Jobs in the UK excluding London

advancement and innovation in order to assist customers with solving their business outcomes. You will be responsible for generating and driving pipeline by understanding customer needs and positioning company solutions. Grow the existing customer base for Microsoft, growing both Revenue and Gross Margin Establish and Develop Strategic … allow the ability for successful and scalable cloud adoption Provide Feedback to delivery teams and Microsoft teams to ensure future offerings are aligned to customer needs and use cases Collaborate with company Sellers and Customers Navigate Microsoft Programs for Funding Strategically partner with company Sales Leadership and Account Executives ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

Service Desk Apprentice will support end users of Claranet’s Managed Workplace service by providing remote technical assistance across managed hardware, software, Microsoft 365, and endpoint services. Role Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting, maintaining … clients’ employees. This entry-level position is designed for someone eager to learn and develop core IT support skills in a fast-paced, customer-focused environment. Role Mission: Claranet’s mission is to deliver exceptional workplace technology experiences for our customers. As a Service Desk Apprentice you will ...

Yorkshire Partnership Teaching NHS Foundation Trust. We are seeking a well-organised and enthusiastic individual to be proactive at assisting the team. The ICT Service Operations Administrator will be responsible for providing IT access to staff across the organisation and maintaining access security. The successful candidate will ideally have … right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers. We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective ...

Customer Success Manager Our client's broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They're now looking for ambitious, customer-led candidates … with commercial acumen and excellent communication skills, to continue to further relationships and build revenue with existing clients. Customer Success Manager, Entry Level Package: A competitive basic salary of £24k OTE/Commission taking your total package higher, to an initial £26k Mobile and laptop Excellent progression, learning ...

payment of debts, reducing outstanding balances, and maintaining healthy cash flow. The role is crucial in supporting the business’s financial stability through strong customer communication and effective collection procedures. Key Responsibilities Monitor and manage the collection of all outstanding accounts. Liaise with clients to resolve overdue payments, queries … disputes promptly and professionally. Maintain accurate records of all chasing activity, payment promises, and customer interactions. Reconcile customer accounts and produce statements. Escalate problem accounts internally and propose actions such as suspending customers services or initiating legal recovery processes. Work closely with the Sales and Customer Service ...

exciting opportunity has arisen for a customer-focused IT Service Desk Administrator to join our IT & Systems Department. This central role is responsible for providing an excellent first point of contact for all IT-related enquiries across the organisation. Working within a high-volume environment, you will handle … incoming calls and emails, triage incidents, and deliver effective first-line support to ensure a positive and efficient customer experience. As part of a flexible and supportive team, you will play a key role in maintaining service quality, ensuring accurate ticket management, and contributing to the continuous improvement ...

solutions are implemented securely and reliably. Key Responsibilities Provide third-line technical support and escalation for infrastructure and cloud platforms. Investigate and resolve complex service issues, escalating to vendors where required. Manage service requests and incidents within the organisation's service management framework. Maintain clear and regular … access platforms, and privileged access controls. Maintain accurate documentation and detailed ticket notes throughout the lifecycle of support requests. Key Performance Indicators Adherence to service level agreements (SLAs). Accuracy and timeliness of ticket updates and documentation. Customer satisfaction and service quality feedback. System uptime and incident ...

Service Desk Engineer Hybrid working following successful completion of 3 month induction. We are seeking a proactive Service Desk Engineer to join our Service Delivery Team, delivering top-tier IT support both remotely and on-site. Responsibilities: Respond to technical requests via phone, email, and ticketing system. … vendors. Stay updated on technology and cyber-security developments; pursue relevant certifications. Requirements: Minimum 2 years IT support experience, in an MSP environment. Strong customer service and client-facing skills. Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/DR solutions ...

Talentmark are recruiting for a Customer Validation & Master data representative to join a company in the pharmaceutical industry on a contract basis for 12 months. Salary: £23.88 per day or £30.91 per hour Customer Validation & Master data role: Customer account set-up and data maintenance … Resolve both internal and external queries about customers' account master data Resolve system issues through monitoring of account data between client and customer Keeping an eye to continuous improvement, becoming subject matter expert on system process Managing team mailbox, filing and records management Your Background : Secondary education level, including ...

remote support across a broad range of hardware, software, and modern workplace technologies. Youll work independently for much of your time, travelling to customer sites, diagnosing issues, completing installations, and supporting project activities. Its a role suited to someone who values variety, is comfortable managing their own workload … takes pride in delivering a reliable, well-communicated service. Your work will have a direct impact on customer operations, making this a position where technical ability and professional customer interaction both matter. You will: In this dynamic, field-based role, youll provide technical support to Littlefish contract customers ...

with Senior Management Support own sales team as required to ensure the whole team target is achieved. Collaborate with the wider Business Support and Customer Service teams, bridging the gap between customer, delivery and service, ensuring that the delivery team have the information required for timely … build up a list of targeted prospective customers via industry news, LinkedIn and other networking/lead generating opportunities. Achieve assigned KPIs such as customer meetings, call/email targets, pitches and price proposals. Contribute and collaborate on ideas, opportunities, market strategy and blockers as part of the sales ...

critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. With a strong focus on key customer areas including transport, emergency services, network providers and the public sector, our expertise, accreditations, and knowledge make us a trusted partner for organisations at the forefront … Corporate Network project for Cisco ISE, ASA and Umbrella, as well as Network Design and architect responsibilities. - Act as a single point of contact (Customer Technical Advocate) for the customer and internal stakeholders for Corporate LAN Network, with skills within Cisco ISE, ASA and Umbrella. - Work as part ...

procurement strategy and achieve "balanced Scorecard" targets. This includes delivering against the following objectives:Savings and efficiency targetsImproving and maintaining compliance with procurement regulationsCustomer service You will be expected to work with stakeholders at all levels to present the procurement cluster as a progressive and responsive group who work … Foundation Trust, University Hospitals of Morecambe Bay NHS Foundation Trust and Lancashire and South Cumbria NHS Foundation Trust. The organisation is a shared service model, hosted by East Lancashire Hospitals NHS Trust. The One LSC Procurement has four distinct service lines:- Procurement- Strategic Relationship Management- Systems & e-Commerce ...

Service Desk Analyst - 1st/2nd Line Support - ITIL - Windows 11 - SCCM - Qualys - Intune - Power Apps Overview To provide 1st line support for all Incidents and Service Requests as well as some 2nd and 3rd line support to specific services. This is a hybrid role that requires support … will go into more detail on a call): Supporting IT Services (Incident Management/Request Fulfilment) Change Management/Problem Management/Project Management Customer Care/Collaboration/Communication Knowledge Management/Asset Management/Reporting & Regulatory Vulnerability Management (Client Estate) Microsoft Power Apps Essential Skills 5+ years ...

Dedicated 2nd Line Engineer Location: Lowton (Customer Site) – 3/4 days per week, occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, we are looking for a Dedicated IT Service Desk Engineer to work from our clients … site in Lowton. This role involves providing an excellent first response to one of our dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements ...

plan, prioritise, self-manage but also work as part of a team and communicate effectively Strong communication skills and the ability to deliver excellent customer service with strong customer focus. Ability to listen and interpret requirements then convert them to a viable solution Strong team player, used … development Leading on robust change and release management, including moving developments between environments and promotion of development to production environments, including documentation handover to service management and support colleagues Contributing to internal and external technical governance, change governance and project governance Assisting project management colleagues with project progress reporting ...

Support Engineer Location: Lowton (Customer Site) – 3/4 days per week; Occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, we are looking for an IT Support Engineer to work from one of Tailor Made Technologies client … site in Lowton. This role involves providing an excellent first response to one of our dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements ...

Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We're on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You'll be working alongside … your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, we're committed to giving you the tools and support you need to thrive. As part of the role, there ...

Service Centre Analyst – £30,000 – Sheffield (4 Days Onsite) We’re recruiting for an IT Service Centre Analyst to join a well-established internal IT team, delivering high-quality 1st line technical support across a nationwide business. This is a permanent role based in Doncaster , with an expectation … being onsite 4 days per week . The Role Provide 1st line support across incidents and service requests Log, manage, and resolve tickets within SLA/OLA targets Priorities and escalate issues where required Manage user administration (accounts, access, permissions) Support Windows 10, Office 365, Exchange, and mobile devices ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing … incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this ...

nights off. Then start with days again. Capita TechOps 24/7 Network Operations Centre (NOC) Engineer Capita TechOps is seeking a skilled and customer-focused IT/Network Engineer to join our dynamic Operations Centre team. Based in Belfast, youll be part of a 24/7 shift … team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. Youll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. If you thrive in fast-paced environments and enjoy solving technical challenges while ...

responsible for deploying, troubleshooting, and managing desktop, laptop, and mobile computing devices, as well as basic troubleshooting of network systems. Responsibilities Respond to customer issues via phone, email, chat, and within the ticketing system. Maintain communication and status of trouble tickets from initial communication to follow-up. Communicate technical … details effectively to clients with diverse technical backgrounds. Document customer interactions and provide clear documentation within the ticketing system. Contribute to a growing knowledge base. Deploy, troubleshoot, repair, maintain, install, and manage computing devices including desktops, laptops, and mobiles. Troubleshoot, test, and modify computer software. Perform basic troubleshooting ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … complex technical challenges. If you are an experienced 2nd Line Engineer who enjoys solving problems end-to-end and making a real impact on service quality, this role offers the opportunity to step beyond routine support and influence how IT services are delivered. What You Will ...