301 to 325 of 891 Customer Service Jobs in the UK excluding London

Helpdesk - Customer Service Location: Hillview House, 61 Church Road, Newtownabbey, BT36 7LQ Hours: Monday to Friday, 8am-5pm. Contract: Temporary ongoing Pay: £14.50 per hour, effective from April 2026 Start Date: 05/05/2026 We are seeking four IT Service Desk Analysts to provide first … line support within a busy, phone-based service desk environment. The role focuses primarily on "log and refer" activity, capturing incidents and service requests, and routing them to the appropriate support teams. You will act as the first point of contact for users, delivering a professional and efficient ...

high-security, fast-paced public-sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long-term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi-layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security-driven ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Plymouth Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships ...

receive a suitable number of applications. Person Specification Qualifications Essential Good standard of general education, GCSE English and Maths or Equivalent Desirable Customer Service Digital Technology Business Administration Knowledge and Experience Essential Knowledge of rostering and purpose of eRostering systems Experience in digital systems customer service … through change and supporting managers in delivering organisational change Allocate Optima (HealthRoster) system user experience Allocate Optima (HealthRoster) system administration experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

role demands a high proportion of flexibility and travel, working with centres and support functions to resolve underlying issues, and to ensure that ITs service focus is maintained in all areas of the business. This is a hands-on role where you will work collaboratively with the support … Queue is monitored and appropriate action taken when tickets are logged. Maintain accurate records incident solutions and user interactions. Log and update Incidents and Service Requests tickets in a timely manner. Procure and manage deliveries of IT hardware/software/consumables on behalf of IT and end user. ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Plymouth Youll ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.Why not use your skills to make a difference and join our Broadband Technical Team in EE Plymouth Youll xkybehq ...

have a proven track record in customer service with great call handling experience? Are you looking to work mainly from home but with occasional visits to the office in Windsor, Berkshire? (two or three times a month) The candidate must live within one hour of Windsor. This … supporting the clients with general day to day enquiries. They require someone with a friendly, professional phone manner who loves to deliver outstanding customer service. This role involves taking a high volume of inbound calls and the company are paying a salary of £24,785. Working hours: Mainly working ...

Line Service Engineer Isio's IT Service Desk team work diligently to support the company's 1,500+ employees across our 10 locations. The 2nd Line Service Desk Engineer will be responsible for dealing with queries and issues across Isios IT systems. To resolve technical issues escalated … office, requiring 4 days a week in the office, and one day per week working from home. What does the role entail? Provide the Service Desk primary point of contact for users on-site at the Belfast office, along with on-site technical support. Support a growing user base ...

home, attending visits at clients' sites, around the London area. Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

tools • Assist with cyber security best practices and system updates • Learn and follow company procedures, health and safety, and data protection policies • Provide excellent customer service when assisting colleagues Training The apprentice will attend online lessons one day per week, to work towards their ICT Level 3 Apprenticeship … gate automation and smart home automation company delivering innovative security, access control, and intelligent home technology solutions. We pride ourselves on delivering high quality customer service and cutting-edge technology solutions. ...

allocation, technical specifications and installation/configuration records. Ensure delivered projects meet agreed quality standards, business objectives and defined requirement criteria (e.g. functionality, uptime, customer SLAs and internal metrics). Create and manage Root Cause Analysis report and activities and use the company ticketing system to log, communicate … with enterprise architecture frameworks. Knowledge of infrastructure and application security. OTHER INFORMATION: CONTACT WITH OTHERS: Primarily: Other IT Technology teams Project Management Design Development Customer Service Service Delivery Sales functions Production Operations COMPLIANCE RESPONSIBILITIES Completion of all mandatory ISO management system and BS 10008 awareness training ...

client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organized person to join their friendly, supportive team as a Client Liaison & Tech Support Executive. … experience or just a strong willingness to learn, you will be trained to provide 1st and 2nd line support to business clients. As a Customer Service Administrator, you will be at the heart of the team, balancing technical help with essential office administration. If you have an excellent ...

business opportunities Maintain accurate CRM records and sales activity Identify opportunities for additional revenue growth Monitor market trends and share relevant insights Deliver exceptional customer service throughout the sales process Skills and Experience: Interest in sales, business development, lead generation, or a similar role Strong communication and relationship … building skills Confident making outbound calls and engaging new prospects Excellent listening and fact-finding abilities Self-motivated, proactive, and target-driven Strong customer service focus and attention to detail Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment ...

Design Engineer is to design a range of commercial gas/heating systems across a range of large scale residential, industrial and commercial projects. Service, maintain, and repair commercial heating and gas systems Diagnose and resolve faults efficiently and safely Carry out installations across commercial and domestic properties Complete … work in line with current gas safety regulations and standards Provide excellent customer service and maintain accurate job recordsStay up to date with industry standards, legislation, and new technologies. The ideal applicant will be an Engineer Gas & Heating Systems with: Must have extensive experience with the maintenance ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report … Voice Alarm systems. Assist senior engineers with Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company ...

Sales Executive Location: Reading, UK Salary: Up to £48K Company Overview A dynamic and growing audiovisual solutions provider delivering innovative technology solutions and exceptional customer service across a range of industries. The business specialises in transforming collaboration, presentation, and communication spaces through tailored AV and IT solutions. … follow-up. Manage and grow a portfolio of high-value accounts. Conduct regular client reviews to identify upselling and cross-selling opportunities. Deliver excellent customer service to maintain long-term client relationships. Collaborate with marketing teams on account-focused campaigns and initiatives. Support and mentor junior sales team ...

Manager (SBDM) Location: Reading, UK Salary: Up to £48K Company Overview A dynamic and growing audiovisual solutions provider delivering innovative technology solutions and exceptional customer service across a range of industries. The business specialises in transforming collaboration, presentation, and communication spaces through tailored AV and IT solutions. … follow-up. Manage and grow a portfolio of high-value accounts. Conduct regular client reviews to identify upselling and cross-selling opportunities. Deliver excellent customer service to maintain long-term client relationships. Collaborate with marketing teams on account-focused campaigns and initiatives. Support and mentor junior sales team ...

Service Desk Analyst Nottingham £21,000 - £24,000 + benefits Prefer office-based, some hybrid flex. This is a fantastic opportunity to join a growing team as a Tier 1 Service Desk Analyst, providing first-line support and playing a key part in keeping users and systems running … information to help drive resolution. Provide basic first-line technical support for customers and assist with the day-to-day support and maintenance of customer and internal IT systems. Monitor issues proactively and escalate where needed to ensure a high standard of service. What you'll need Excellent written ...

Service Desk Engineer - HYBRID WORKING We are looking for an experienced Service Desk Engineer to join our fantastic client on a hybrid working basis. The company offers a fantastic working environment to grow in and hopefully create a long career path for the successful candidate. Purpose of this … customers. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Your key responsibilities are Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required for the clients internal service ...

Western England) We are proud to be partnered with a leading plastics manufacturing business who are market leaders through constant product innovation and meeting customer needs. They are currently recruiting a business development manager as part of their growth in the UK market covering the West of England. … play a crucial role in maintaining and expanding the client base. Your ability to understand client needs, effectively communicate with stakeholders, and provide exceptional customer service will be key to your success. Business Development Manager - Role & Responsibilities Effectively manage and grow a portfolio of distribution accounts across ...

require to run successful events. Typical projects will require briefing a team of developers on bespoke customisations to my client's software according to customer needs, website development, software configuration and the provision of reporting capabilities. Managing several such software implementation projects concurrently, the Project Manager/Implementation Manager … will be the primary day-to-day point of contact for the customer, providing exceptional customer service and stakeholder management. The Company Joining a software house nestled in South Oxfordshire, the Project Manager/Implementation Manager will enjoy a remote working setup, but with quarterly meet ...

looking for a Customer Services Technician to join our growing team. This is an excellent opportunity for an individual who enjoys problem-solving, customer interaction, and working within a fast-paced, hands on technology environment. At Smart Payment Technologies, we deliver complete, innovative, and tailored payment solutions that … security standards with the latest payment technologies, we empower our customers to adapt, grow, and stay ahead of the competition. The Role As a Customer Services Support Technician, you will play a key role in supporting our customers working closely with our Sales and Services teams processing, testing ...

Service Desk Technician (L1) – IT & Telecoms Blackburn (Office Based) | Full-Time Who are Claritel Claritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering … exceptional service and innovative solutions tailored to our clients' needs. With over 10% year on year growth for several years, we are on an exciting trajectory and have ambitious plans to continue this momentum. We work with a diverse client base across multiple sectors, helping them grow, increase efficiency ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...