301 to 325 of 2,532 Customer Service Jobs in the UK excluding London

Service Change Analyst/Hybrid (Remote with occasional visits to North Bristol & Hereford)/£45,000–£60,000 + Excellent Benefits Be part of something smarter. Stronger. Sharper. At TwinStream , we're not your typical consultancy. We were founded by engineers who know what it takes to solve hard … government organisations tackle complex cross-domain challenges, delivering mission-critical solutions with agility, integrity, and precision. We're growing fast and looking for a Service Change Analyst who thrives in dynamic environments and wants to work where their expertise actually matters. You'll join a highly capable team of … engineers and service professionals, all driven by purpose and united by passion for getting things done right. The Service Change Analyst Role: You'll be instrumental in onboarding and integrating new use cases into our live Agile Software projects, working closely with Solution and Technical Architects, Service More ❯

travel packages to America and Canada. You must develop a strong portfolio of clients that will book with you yearly. You must manage the customer experience, understanding their needs and providing an outstanding level of customer service and product expertise. The great news about the role is … behind you, including great experience of selling long haul tailor-made holidays. Sales Consultant Key Responsibilities: Taking enquiries through various channels, listening to your customer's needs, and using your extensive travel knowledge to tailor-make a variety of exciting trips. Suggesting potential itineraries and products, offering a full … travel service to help maximise the customer's travel experience and the value of the booking, thus providing the customer with an exceptional experience. Ensuring that all arrangements are booked to the customer's satisfaction. Be responsible for making sure that all payments are taken correctly More ❯

Service Desk Analyst YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!But we’re more than that. 🌍✨ Our mission … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Draw Them In (Role Overview): As a Service Desk Analyst at Wireless Logic, you'll be at the heart of our operations, ensuring our customers receive top-notch support and their connectivity More ❯

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Future proof your career! REMOTE. UK ONLY. £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered … with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof … your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services More ❯

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Future proof your career! REMOTE. UK ONLY. 50k- 60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered … with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof … your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services More ❯

of office based clerical administrators as first point of escalation for their queries. • To coordinate the workload of the clerical administrators, ensuring adherence to service level agreements and deadlines. • To provide efficient and effective administrative support for Open Awards Provider Recognition, Quality Assurance & Registration and Awards processes. • To provide … support and training to the team of office based clerical administrators as first point of escalation for their queries. 2. To ensure adherence to service level agreements for administrations work and ensure quality of work is maintained. 3. To provide high quality customer service to Providers and … on the Open Awards database. 6. Generate reports from the Open Awards database and other reporting tools to support accuracy of data and; monitoring service standards to ensure excellent customer service is maintained and service standards are met. 7. Work collaboratively with Open Awards staff to More ❯

Dynamic central city practice requiring a Customer Service/Patient Apprentice. Four days in practice/one day at college. Role Dealing with Patients & Staff: Processing patient registrations – when required Observing patient confidentiality Prioritising problems to ensure staff are able to maintain continuity of work Responsibility for allocating … all tasks Attention to personal detail and presentation Ability to make decisions within defined procedures Training Adminstration Assistant Care Navigator Workflow Administrator Apprenticeship Standard Customer service practitioner (level 2) Training Provider AGINCARE GROUP LIMITED Working Week Monday - Friday, including one day at college. Expected Duration 1 Year Positions … Closing Date Tuesday, 1st July 2025 Start Date Thursday, 31st July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer CATHEDRAL MEDICAL More ❯

Customer Services Team Leader Division: ICT Services Department: Service Desk Reports to (Job Title): Service Desk Manager Main Goal To provide day to day management, supervision and support for the Level 1 Service Reception Team. Responsibilities/Tasks Work with Service Desk Managers (SDM) to … effectively support and develop the Level 1 Service Reception Team To ensure adequate staffing levels and manage the workload of the teams. To develop a training programme to ensure appropriate levels of knowledge is readily available for the teams. To review, recommend and implement process to increase efficiency and … support and advice relating to calls and other operational issues to the role holders’ immediate teams as well as supporting the rest of the service desk. To work closely with the SDM and other SD TLs to provide an exceptional level of service to both customers and internal More ❯

Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To £43,000 Bonus 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must be able to demonstrate: A competent background as a … field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital More ❯

Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To £43,000 Bonus 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must be able to demonstrate: A competent background as a … field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital More ❯

Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To £43,000 Bonus 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must be able to demonstrate: A competent background as a … field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital More ❯

basic network/server troubleshooting and administration. Manage Technical Queries: Communicate effectively with customers and manage technical queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. … Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in a timely manner. Customer Centricity: Champion a customer-first approach, ensuring that all interactions are handled with empathy, professionalism, and a focus on delivering outstanding customer experiences. Relationship Building: Develop and maintain strong … relationships with key customer stakeholders, understanding their needs and ensuring their satisfaction with our services. Set and Manage SMART Objectives: Provide line management to direct reports, including personal and career development, and set and manage SMART objectives. Maintain Qualifications and Skill Sets: Ensure continuous training and development to keep More ❯

IT Service Desk Analyst required to work office based, Monday to Friday in Liverpool. Shift hours are 8am to 4pm or 9am to 5pm. You will be expected to be on call, once on month. You will be reporting directly to the IT Service Desk Lead. You will … be joining the IT Service Desk Team based in Liverpool. where you will provide expert assistance in resolving technical issues. Job responsibilities: Troubleshooting both hardware and software problems. managing and maintaining support tickets and ensuring timely and efficient resolution of support requests. Following processes to effectively troubleshoot or set … operations. You will be required to meticulously document and log support activities and resolutions. You will place a strong emphasis on delivering high-quality customer service and support. Skills required: Proven 6 months to 12 months as 1st line in IT. Enjoy working in a collaborative and team More ❯

Field Service Engineer - Norwich area at Flowbird UK Are you passionate about hands-on technical problem-solving? Do you want to be part of a field-based team where you can apply your skills to maintain and optimise critical systems? If so, please get in touch! Flowbird is a … and deliver intelligent public transport andparking solutions that help people and cities to move forward. About the Role: We're looking for a Field Service Engineer to join our team covering the Norwich area in the UK . You'll provide first-line customer support, servicing, and repairing … maintenance and repairs on ticketing equipment. Diagnose and resolve basic software issues using PC tools. Ensure a first-time fix approach and deliver excellent customer service . Maintain clear communication and escalate major issues as needed. Keep accurate records and manage service calls via the call management More ❯

IT SERVICE DESK ENGINEER - SPANISH SPEAKING Location: Liverpool Work Setting: Onsite, Monday to Friday Seniority Level: Mid-level to Senior About the Opportunity Join a prestigious global organisation with over 130 years of industry leadership as a Spanish-speaking IT Service Desk Engineer. This Liverpool-based position offers … exceptional career advancement opportunities and fully funded professional training. My client provides a dynamic and rewarding environment where your technical expertise and customer service excellence will be highly valued. The ideal candidate will thrive in a fast-paced setting while delivering exceptional IT support. Key Requirements for the … IT Service Desk Engineer vacancy Technical Expertise Proven experience in a similar IT support role Fluent Spanish - business proficiency required Proficiency with Google Workspace ecosystem (Gmail, Chat, Docs) Windows desktop environments (Windows 10/11) Mobile device platforms (Android and iOS) Microsoft Office 2016/2019 Mitel VOIP phone More ❯

be responsible for providing high-quality technical support to our customers. You will play a key role in troubleshooting, resolving complex issues, and ensuring customer satisfaction. Your expertise in 2nd line support will be crucial in handling escalated issues and providing guidance to junior team members. To be successful … this role, you should have experience in working with different technologies, including MS Server, Desktop, Active Directory, and Networking. A can-do attitude, strong customer services skills, and excellent technical and communication skills are essential. Key Duties Incident Management: Efficiently diagnose and resolve complex technical issues escalated from 1st … line support, involving network, hardware, and software problems. Customer Service: Deliver exceptional customer service, ensuring timely and effective resolution of IT issues. Technical Guidance: Provide mentorship and guidance to junior helpdesk staff, assisting in their technical development. Documentation: Maintain detailed records of IT issues and resolutions More ❯

experience covering the entire retail and e-commerce lifecycle Work in a collaborative environment with international team members Receive comprehensive training in retail operations, customer service, and product knowledge Contribute actively to the company’s UK growth and market development Benefits Monthly gifts featuring selected POP MART toys … and detail-oriented E-Commerce Executive to manage and enhance POP MART UK’s online platforms, contributing to brand growth and ensuring a seamless customer experience. This role will report directly to the Head of Retail UK , and work closely with HQ in China for technical and brand support. … refunds Manage inventory across platforms and coordinate with warehousing to ensure availability Maintain product listings and optimise content for conversion Provide timely and effective customer service across digital channels Monitor customer feedback and help implement service improvements Analyse sales performance and platform data, identifying opportunities for More ❯

experience covering the entire retail and e-commerce lifecycle Work in a collaborative environment with international team members Receive comprehensive training in retail operations, customer service, and product knowledge Contribute actively to the company’s UK growth and market development Benefits Monthly gifts featuring selected POP MART toys … and detail-oriented E-Commerce Executive to manage and enhance POP MART UK’s online platforms, contributing to brand growth and ensuring a seamless customer experience. This role will report directly to the Head of Retail UK , and work closely with HQ in China for technical and brand support. … refunds Manage inventory across platforms and coordinate with warehousing to ensure availability Maintain product listings and optimise content for conversion Provide timely and effective customer service across digital channels Monitor customer feedback and help implement service improvements Analyse sales performance and platform data, identifying opportunities for More ❯

Permanent Job Customer Support Advisor £25,000 Altrincham based - free parking available 9am 5pm, Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do … to join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, youll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide customers … through their service journeyfrom onboarding to technical support and equipment returns Diagnose and resolve software, hardware, and connectivity queries using remote tools Check device data for accuracy and provide insightful reports Liaise with internal teams to resolve complex technical issues Maintain accurate records in a CRM system (experience with More ❯

highly desirable. The ideal candidate will be able to write clear documentation and have the ability to maintain server and networking systems to minimise service outages. We value excellent customer service, attention to detail, and strong communication skills. What do you need to be successful as a … highly desirable. The ideal candidate will be able to write clear documentation and have the ability to maintain server and networking systems to minimise service outages. We value excellent customer service, attention to detail, and strong communication skills. Who we are Activate Learning is a pioneering education More ❯

wide variety of AV technology to suit the clients needs. About You This role delivers a high quality, proactive and timely in-house AV service to internal and external clients, ensuring excellent customer service and client experience of the Ri. As the successful applicant, you will work … receive a proactive and consistent service. You will also advise clients about AV needs for conferences and events, establishing and ensuring the delivery meets customer expectations. To be successful in this role you will have: Experience of running live events and conferences, including running sound desks, lighting, and video. … used in the installation, modification, maintenance and repair of IT/AV hardware and software. Excellent communication skills and a strong understanding of good customer service. A working knowledge of IT systems including computer configuration/settings, Salesforce, web-streaming technologies, video and sound editing programs would be ideal. More ❯

wide variety of AV technology to suit the clients needs. About You This role delivers a high quality, proactive and timely in-house AV service to internal and external clients, ensuring excellent customer service and client experience of the Ri. As the successful applicant, you will work … receive a proactive and consistent service. You will also advise clients about AV needs for conferences and events, establishing and ensuring the delivery meets customer expectations. To be successful in this role you will have: Experience of running live events and conferences, including running sound desks, lighting, and video. … used in the installation, modification, maintenance and repair of IT/AV hardware and software. Excellent communication skills and a strong understanding of good customer service. A working knowledge of IT systems including computer configuration/settings, Salesforce, web-streaming technologies, video and sound editing programs would be ideal. More ❯

Position: Digital Radiography Field Service Engineer (Southern UK) Salary & Benefits: Starting salary of £37,278 per annum Company vehicle Comprehensive Company pension plan 33 days of annual leave Extensive equipment training provided Position Overview: Due to continual growth, we are excited to offer an opportunity for a Digital Radiography … Field Service Engineer to join our expanding Service Division Team. This is a home-based role covering the South of the UK, with additional travel across the UK as required. As a key Member of our Team, you will specialise in maintaining, troubleshooting, and repairing our cutting-edge … hardware, and networking, in addition to general X-ray equipment. Your role will be crucial in ensuring our Customers receive the highest level of service and support. You will be expected to maintain a high standard of customer service, building strong, lasting relationships with Clients and ensuring More ❯

Team Manager to join our team in Bristol on a full-time 6-month secondment.This is an exciting opportunity to join a high-performing Customer Application Solutions Team (CAST) as a Team Manager. You'll work closely with the CAST Team Manager to expand and develop an established team … integrating new workflows resulting from Connected Insurance initiatives, while maintaining service level agreements (SLAs) across existing operations. In this role you will: Provide inclusive and supportive leadership to a team of skilled Account Managers, ensuring the consistent delivery of excellent customer service and driving a culture of … supporting customers navigate Connected Insurance onboarding, including pairing with the Drive Safe with Motability app. Provide leadership on sensitive cases, including instances where a customer may need to be removed from the scheme due to driving behaviours outside of acceptable parameters. Manage a third-party supplier - TGSS who install More ❯

in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from you! The Role As an IT Helpdesk Technician, you will play a pivitol role for … our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local schools in the area Escalation: Escalating complex issues to … higher-level support teams as necessary. Documentation: Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows OS/Server Active Directory & Group Policies Office 365 & Azure Administration Software Troubleshooting Basic knowledge More ❯