326 to 350 of 965 Customer Service Jobs in the UK excluding London

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Join Our Team: Sales Support & Customer Executive Are you the "operational glue" that keeps high-performing Sales teams together … looking for a proactive, data-savvy, and customer-centric Sales Support & Customer Executive to act as a vital link between our sales team and our valued clients. If you thrive in a fast-paced environment where you can juggle analytical reporting with relationship management, this is the role ...

/7 rota. This is a full time site based role at our LON1 site in Dagenham. What we are looking for Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant … correct operation of the critical services of the Data Centers Supervising staff, both in-house and external suppliers to deliver a highly focused client service Co-ordinating planned and unplanned maintenance activities Ensuring the maintenance of accurate plant records, information and reporting systems You will have site sign ...

acting as both a hands-on point of escalation and a mentor to your engineers.This is a true player-manager role, where exceptional communication, customer care, and team leadership are far more important than any specific product knowledge. EPOS experience is beneficial but not essential. Key Responsibilities … Line Engineers Take ownership of support tickets, ensuring issues are logged, prioritised, and resolved promptly Act as an escalation point for complex technical or customer issues Support customer onboarding, training, and adoption of new features Contribute to continual service improvement and team development Skills & Experience Needed Personal ...

Service Desk Analyst Location: Epsom | Hybrid (3 days office/2 days home) Hours: Shift rota between 7am-6pm Mon-Fri + occasional weekends ( Around 1 in 4/5 Saturdays (09:00-17:00) additional payment is paid) Salary: Competitive Join a supportive team & make a real impact … thrive in a busy environment where no two days are the same? If so, our client would love to welcome you their IT Service Desk team. They are looking for an experienced 1st/2nd Line Support Analyst to join their friendly team, supporting colleagues across the business. What ...

contact for all technical queries. The role will involve supporting hardware, software and network issues via telephone and being onsite, using remote tools and service desk support. You will be liaising with key Outsourced Service Providers and maintain iTIL functions. Responsibilities for the role of IT Support Analyst … room technology, and executive/board-level support Manage and update support tickets using the SolarWinds CMS system while delivering a high standard of customer service Set up, configure, deploy, and support PCs, laptops, printers, and mobile devices Procure IT equipment, maintain stock levels, track IT assets ...

Field Service Infrastructure Engineer/3rd Line Engineer This role is responsible for all onsite service and support needs for our customers helping them with infrastructure related issues. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software, Office … system reviews and recommendations - Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages - Improve customer service, perception, and satisfaction - Escalate service issues that cannot be completed within agreed service levels - Communicate to customers: keeping them informed ...

love helping customers and have the patience to listen and solve customer problems to provide customer satisfaction, then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a Customer Service based role, with … members of the team exceed this. You will learn about our broadband products and services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. ...

phase of growth, in an impactful team to provide advanced technical support and act as the escalation point for complex incidents and service requests across the organisation, as well as mentoring the 1st line team to improve overall service quality.– It’s a great time to embark … Trust membership – counselling, wellbeing and financial support for the retail industry Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme ...

largest water and wastewater provider. You’ll gain hands‐on experience delivering accurate reporting, analysis, and insights that help drive decision‐making across Customer Service, Financial Customer Care, Wholesale, contributing to services that millions rely on. Role What you’ll be doing as a Data Analyst Apprentice … Closing Date Friday, 6th March 2026 Start Date Tuesday, 1st September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications Maths and English GCSE, grade ...

largest water and wastewater provider. You’ll gain hands‐on experience delivering accurate reporting, analysis, and insights that help drive decision‐making across Customer Service, Financial Customer Care, Wholesale, contributing to services that millions rely on. Role What you’ll be doing as a Data Analyst Apprentice … Closing Date Friday, 6th March 2026 Start Date Tuesday, 1st September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications Maths and English GCSE, grade ...

core of everything we do. Overall purpose of the job: Acting as a representative of Exponential-e and providing a world class level of customer service. Progress Incident/Change/Problem tickets via ServiceNow in an MSP environment adhering to SLA’s, OLA’s & KPI’s Provide … Line remote desktop support to Exponential-e customers with occasional customer site visits. Provide the highest standard of customer service promoting NPS feedback. Primarily responsible for managing and owning support tickets and driving customers issues through to resolution. Key responsibilities for this job: Respond to support calls ...

role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Provider, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Technical Services team This … onsite IT Support Engineer role, and we are looking for a highly motivated and driven individual with an excellent customer service and support background. The role is 100% client focused, proactively supporting clients to ensure world class customer experience. Experience in varied IT environments is highly required ...

Graduate Customer Support Advisor £25,000 - £27,000 + benefits Solihull - commutable from Birmingham, Coventry, Redditch, Stratford-upon-Avon, Kidderminster, Bromsgrove, etc. Are you a tech-savvy problem-solver with a passion for customer service? Are you looking to embark on an exciting career journey with … leading Fintech business? Look no further! We have an incredible opportunity for you to join a rapidly growing Midland's based business as a Customer Support Advisor on our client's helpdesk team. Our client is a dynamic and innovative Fintech company, revolutionizing the way financial services are delivered. ...

role is focused on end-user support, providing hands-on assistance with PCs, laptops, peripherals, and basic software issues. It's ideal for a customer-focused technician who is confident working independently while delivering a high standard of onsite IT support. THE ROLE Provide deskside support for service … resolve hardware and basic software issues Prepare, install, and configure end-user devices Deliver professional, client-facing technical support with strong communication and customer service Perform service tasks in line with defined procedures and standards Support equipment disposal and decommissioning activities Accurately document all work performed ...

Service Desk Analyst Location: near Coventry Salary : £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improvement, this could be your next move click apply for full job details ...

Service Desk Analyst (1st–2nd Line Support) I’m currently working with a well-established organisation that’s looking to add an IT Service Desk Analyst to its growing IT team. You’ll be joining a busy Service Desk environment, acting as the first point of contact … resolving issues efficiently, with a focus on first-time fixes Escalating complex issues with clear and detailed documentation Delivering a high standard of customer service to internal users and external partners Technical skills Microsoft Windows 10/11 Microsoft Office 365 Active Directory Group Policy SCCM This role ...

company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support … Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for everything ...

Summary Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently. Perform reactive service visits as required to meet contracted customers service level agreements. Perform planned preventive maintenance visits as required in line with contracted customers service … resolve issues. Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive maintenance reports. Work closely with the service administration and engineering teams to ensure we deliver exceptional service ...

Role: Service Desk Engineer Location: Hereford, Herefordshire (on-site) Salary: Up to £32,000 per annum + benefits Benefits: Competitive package, training & development, supportive team Our client, a leading IT support and managed services provider in Hereford , is recruiting a Service Desk Engineer to join their growing technical …/security tools and business support systems . This is a hands-on role supporting clients’ IT environments, resolving technical issues, and ensuring excellent service delivery. What you’ll do Provide first and second-line technical support to business users via phone, email and remote tools Diagnose and resolve ...

training, and long-term stability. Role Summary The Crushing and Screening Engineer will work across a designated region of the UK, delivering field-based service, maintenance, repairs, and diagnostics on mobile crushers and screeners. This role requires strong mechanical aptitude, the ability to work independently, and excellent customer … preventative maintenance, and breakdown diagnostics. Optimise machine performance and reliability through proactive solutions. Support customers with machine commissioning, operator training, and handovers. Maintain accurate service records, job documentation, and parts usage logs. Work collaboratively with parts, sales, and operations teams to ensure smooth service delivery. Promote health & safety ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

Service Desk Analyst - 1 Year FTC London - On Site IT Service Desk Analyst Our client, a challenger bank, is seeking an experienced Service Desk Analyst who will be the primary point of contact for technical issues, managing them effectively. You will specifically have experience of dealing with … limited to the following areas: Resolve a high percentage of first-line tickets at first contact in line with SLA targets Accurately log all customer contacts (phone, email, walk-up) as tickets with complete details Proactively manage open tickets, ensuring timely updates and closure Prioritise and categorise tickets correctly ...

Duration - 6 months The main purpose of this role is to contact B2B customers (business customers). Key Day-to-Day Responsibilities Customer Outreach: Proactively contact business customers to explain the need for the equipment replacement. Contact will be primarily via telephone or email. Customer Engagement … need to contact customers several times to encourage them to interact and agree to the replacement. Handover/Scheduling: Once the customer agrees to the replacement, you will pass the details to someone else who will schedule the service. Customer Experience: Maintain a customer-facing approach. Since ...

Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. You will record and resolve support incidents/service requests when received and escalate issues to appropriate teams ensuring that … Support function is operating within defined KPIs and SLAs to ultimately protect BDO reputation and enhance customer relationships. You'll be someone with: Customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) Essential Proven Experience of Incident Management Systems (ServiceNow) Essential First Line ...

Title: Customer Sales Executive Location: Office-based in Stonehouse, Gloucester Hours: Flexible – min of 25 hours a week (Monday to Friday) Employment Type: Full Time/Part-Time Company: Windsor Telecom – IT & Telecoms Services Provider Salary: £14 per hour + incentive scheme + pension Are you passionate about building … strong customer relationships? Do you thrive on making meaningful connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business. About the Role As a Customer Sales Executive , you'll be the friendly ...