326 to 350 of 918 Customer Service Jobs in the UK excluding London

progression to Full Time Hybrid SaaS Automotive Industry Are you tech-savvy, people-focused, and enjoy engaging with customers? Were looking for a proactive Customer Success Assistant to join our growing team, for a fixed 12-month term, to support clients across the automotive sector, with the opportunity … progress to become a full-time team member at the end of the contract period. About the Role As a Customer Success Assistant, youll play a key part in ensuring our customers have a smooth, positive experience with our SaaS business management platform. Youll work closely with our Customer ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our and get the answers you need, instantly! * JOB DETAILS … complex technical challenges. If you are an experienced 2nd Line Engineer who enjoys solving problems end-to-end and making a real impact on service quality, this role offers the opportunity to step beyond routine support and influence how IT services are delivered. What You Will ...

Role Overview We are seeking a proactive and customer-focused IT Support Analyst to join our growing team. This role is responsible for delivering high-quality technical support across the business, ensuring our systems, applications and infrastructure run smoothly to support our colleagues and clients. The successful candidate will … contact between IT and the wider business, providing technical expertise, troubleshooting issues, supporting business applications and assisting with technology initiatives. Key Responsibilities User Support & Service Delivery Provide 1st and 2nd line technical support to staff across the organisation. * Diagnose and resolve hardware, software, and system issues * Manage incidents ...

Title: Client Facing Project Engineer Department: Field Service Reports to: Operations Manager £40,000-£42,000 Company Car Field Based 25 days Holiday + BH Covering: Leeds, Sheffield, Doncaster, Lincolnshire, Manchester. GENERAL SUMMARY: The Client Facing Project Engineer is responsible for all onsite service and support needs … Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction Ability to work in a team and communicate effectively Escalate service issues that cannot be completed within agreed ...

Description Motability Operations are currently recruiting for a detail-oriented and customer-focused individual to join our Customer Application Solutions Team (CAST) as an Account Manager on a full-time, 6-month secondment/FTC. This is a highly engaging role where you'll be responsible for managing … complex customer cases that involve potential misuse of scheme vehicles. Using data from our in-vehicle trackers, you'll investigate discrepancies - such as mismatched home or work addresses, and guide customers through the resolution process with fairness, empathy, and professionalism. You'll also play a key role in supporting ...

Field Service Engineer - Ricoh MFD/Print (Walking Role) Location: Central London (Hybrid) An established and growing provider of managed print and document solutions is looking to appoint a Field Service Engineer to support clients across Central London. This is an excellent opportunity to join a customer-focused business delivering industry-leading MFD technology, with a strong emphasis on service quality and long-term client relationships. The Role You will be responsible for the installation, maintenance and repair of MFDs and print equipment across your assigned region, ensuring a high standard of service delivery ...

play a vital role in supporting our customers by working directly at their sites across the region. You will be responsible for maintaining equipment service schedules, ensuring compliance and accuracy of records, and delivering responsive breakdown support when required. Your work will help minimise disruption for customers and ensure … their operations continue to run safely and efficiently. This role requires a proactive, customer-focused approach, strong technical expertise, and the ability to work both independently and collaboratively as part of a wider team. Key Responsibilities Attend customer sites to service, maintain and repair hire equipment Ensure ...

delighted to be partnering with a well-established and highly regarded law firm in their search for an IT Analyst to join their Service Team. This is an excellent opportunity for a customer-focused IT professional to play a key role in delivering high-quality technical support within … professional services environment. ** Law Firm IT or Professional Services experience is highly desirable for this role ** The Role Reporting to the IT Service Manager, you will act as a primary point of contact for colleagues across the firm, handling support queries via phone, email and in person, all managed ...

services provider supporting SMEs across the region, is hiring an On-site IT Support Engineer to provide dedicated support to a newly onboarded customer while also assisting the wider client base through remote support. This role offers the opportunity to become a trusted technical presence on a key customer site while remaining closely connected to the wider service desk team. You’ll play an important role in ensuring reliable day-to-day IT operations and delivering a high standard of support across multiple environments. What you’ll do Provide on-site IT support for a key customer ...

Title: Senior Principal Consultant – Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates … experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM). Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk ...

Health Informatics Service at Torbay & South Devon NHS Foundation Trust is recruiting two technical apprentices to join our IT Operations team. You’ll gain hands-on experience across desktop, servers, networks, telephony, cyber security and the service desk, supporting vital digital services across the Trust. Role … maintenance of operating systems and applications. Working with end users to carry out investigation and troubleshooting to ensure the systems work within a prescribed service level. The team are also responsible for patching devices into network ports and undertake switchport configuration. Maintenance/repairs are also dealt within ...

company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support … Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for everything ...

Summary Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently. Perform reactive service visits as required to meet contracted customers service level agreements. Perform planned preventive maintenance visits as required in line with contracted customers service … resolve issues. Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive maintenance reports. Work closely with the service administration and engineering teams to ensure we deliver exceptional service ...

Line Technical Support Analyst – MSP ( Onsite in our Bristol office Mon - Fri) Join our fast-paced MSP Service Desk as the first point of contact for customer IT issues. You’ll deliver exceptional service, resolve common technical problems, and keep users supported and informed throughout. What … update, and action tasks Escalate when needed with clear notes Contribute to documentation and continuous improvement What You’ll Bring Confident communicator with great customer-service skills Strong problem-solving ability Experience supporting Windows 10/11, Microsoft 365 & AD Basic networking knowledge (DNS, DHCP, VPN) Desire ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group’s IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network •Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services. ...

Well-presented, professional, and approachable individual required to join a dynamic and fast paced team. Strong administration, organisational, and customer facing skills are required in what will be a diverse role. Working 42 weeks across the year, hours of work will be Monday - Friday, 8.30am - 5.00pm. Pro rata salary … preparation, planning and attendance of marketing events Organise site tours Benefits: £26,237 pro rata of £30,000 Extensive benefits offered Experience required: Administration, customer facing, customer service experience Excellent organisation and communication skills Previous data management and processing experience are essential Ability to follow and learn ...

time, Permanent A well-established engineering manufacturer is seeking a Sales Applications Engineer to provide technical support, quotations, and order management for a global customer base. The role supports engine safety and industrial protection products used across sectors including oil & gas, power generation, marine, and general industry. The Role … technical contact for customers, supporting product selection, preparing quotations, and managing order entry. Following training, the role includes occasional UK travel to customer sites to provide installation support and product training. Key Responsibilities Provide technical product selection and applications support Prepare quotations and process sales orders ...

time, Permanent A well-established engineering manufacturer is seeking a Sales Applications Engineer to provide technical support, quotations, and order management for a global customer base. The role supports engine safety and industrial protection products used across sectors including oil & gas, power generation, marine, and general industry. The Role … technical contact for customers, supporting product selection, preparing quotations, and managing order entry. Following training, the role includes occasional UK travel to customer sites to provide installation support and product training. Key Responsibilities Provide technical product selection and applications support Prepare quotations and process sales orders ...

industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience. Key Responsibilities Handle incoming inquiries from customers and salespeople, providing technical guidance and product support. Interpret customer requirements to recommend suitable electrical … electromechanical solutions. Support the preparation, follow-up and clarification of technical quotations. Assist external sales engineers by resolving customer issues and supplying supporting documentation. Build strong technical understanding of the companys product range and applications. Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems. ...

Nova Programme and in close collaboration with Human Resources, Recruitment, Payroll, Information Technology and Information Governance teams, the post holder will deliver a responsive, customer-focused service that supports new starters, leavers and staff changing roles, while maintaining high standards of data quality, information security and patient safety. … virtual CCID accounts for testing, training and roll out activities. Assist with planning and coordination of access requirements during periods of high staff intake, service change or golive activity. Maintain accurate records and logs to support reporting, audit and assurance requirements. Compile reports relating to access compliance, data quality ...

Freightserve recruitment are looking for a Service Desk Engineer for a well-established IT Company. The role is based in London Docklands. About the Department/Team: This role will report directly to the Service Desk Manager. The Service Desk Team are responsible for delivering a high … seasoned and reliable professional with exceptional support skills to independently support our customer. Primary Role Responsibilities: Manage and assist with IT service tickets. Independently resolve tickets and support other engineers ticket work. High level of technical knowledge in areas key to the company. Lead/role model ...

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills ...

Looking for your next opportunity as a Customer Coordinator? Join a support-focused technology company that provides equipment, software, and training solutions to help people work more effectively. As a Customer Coordinator in this organisation, you'll play a key role in supporting business clients, managing service requests, and ensuring smooth coordination of deliveries, training, and coaching. This Customer Coordinator role is perfect for someone highly organised, detail-oriented, and passionate about helping clients have a seamless experience. What will you be doing as a Customer Coordinator? Responding promptly to client email enquiries ...

shift pattern between 8:00am – 5:00pm) The Role An established UK organisation is looking for an IT Support Operator to join its IT Service Desk team. You’ll provide first-line technical support to internal users, ensuring IT systems run effectively and colleagues receive reliable, professional assistance. This … with infrastructure, applications and security teams to maintain smooth day-to-day operations. Key Responsibilities Deliver first-line IT support via phone, email, self-service portal and Microsoft Teams Log, manage and resolve incidents and service requests through an ITSM system Troubleshoot hardware, software and access-related issues ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our and get the answers you need, instantly! * JOB DETAILS … looking for a Service Desk Engineer who enjoys helping people, solving problems, and being the calm, capable first point of contact when IT issues arise. Whether you are early in your IT career or building on existing support experience, this role offers the chance to develop in a fast ...