326 to 350 of 2,017 Customer Service Jobs in the UK excluding London

involve: Maintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk on job status and outcomes. … What We're Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access More ❯

Customer Support Specialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer Support Specialist . This … be provided. All we ask is that you bring a positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and … training sessions for new users. Accurately log and share key information using internal systems. Act as a customer advocate and champion for the brand. What we’re looking for: Fluent in German and English (spoken and written). Experience working in a customer service role. A real passion for delivering excellent customer service. Strong communication, organisational More ❯

owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems … best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of … IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well More ❯

limited to; Admin support Support internal departments with administrative needs Schedule appointments and meetings and coordinate calendars Follow-up with client to clients on completion of site work and service desk jobs Processing engineer jobs and reports Process supplier orders, deliveries and asset inventory Process client orders and generate invoices Generate proposals and quotations Process card payments Office & Operations … Management Match customer accounts to supplier charges and assist in reconciling discrepancies Produce client reports using information from CRM system Coordinate with vendors for office maintenance and equipment servicing Answer and direct phone calls, generate jobs via CRM system, maintain polite and professional communication via phone and email Communication & Customer Service Act as first point of contact … for general enquiries Handle inbound and outbound calls and emails Build good relationships with clients, suppliers and engineering teams As a customer focused business, we are looking for our team to be a representation of the company culture, always ensuring that we are offering the customer what is best for their needs and requirements. What we are looking More ❯

IT Service Team Lead Location: Bristol - Abbeywood Contract: 6 months (with likely extension) Clearance: SC Cleared (Must hold Active SC) We're supporting a large public sector customer in Bristol who require a talented IT Service Team Leader to manage a team of engineers within their IT services function. You'll be responsible for leading … engineers, ensuring SLAs and KPIs are consistently met while driving service improvements and delivering a first-class customer experience. This role is perfect for someone with a strong track record of leading IT service teams, managing escalations, and building strong customer relationships in a structured service delivery environment. Key responsibilities: Lead and motivate a team … of engineers to deliver compliant IT services Host daily calls and ensure issues are resolved effectively Engage with service managers and stakeholders to maintain smooth delivery Use reporting and data to drive performance and resource forecasting Manage escalations, complaints, and process improvements Conduct regular 121s and ensure high team engagement What we're looking for: Strong leadership and organisational More ❯

IT Service Team Lead Location: Bristol - Abbeywood Contract: 6 months (with likely extension) Clearance: SC Cleared (Must hold Active SC) We're supporting a large public sector customer in Bristol who require a talented IT Service Team Leader to manage a team of engineers within their IT services function. You'll be responsible for leading … engineers, ensuring SLAs and KPIs are consistently met while driving service improvements and delivering a first-class customer experience. This role is perfect for someone with a strong track record of leading IT service teams, managing escalations, and building strong customer relationships in a structured service delivery environment. Key responsibilities: Lead and motivate a team … of engineers to deliver compliant IT services Host daily calls and ensure issues are resolved effectively Engage with service managers and stakeholders to maintain smooth delivery Use reporting and data to drive performance and resource forecasting Manage escalations, complaints, and process improvements Conduct regular 121s and ensure high team engagement What we're looking for: Strong leadership and organisational More ❯

IT Service Team Lead Location: Bristol - Abbeywood Contract: 6 months (with likely extension) Clearance: SC Cleared (Must hold Active SC) We're supporting a large public sector customer in Bristol who require a talented IT Service Team Leader to manage a team of engineers within their IT services function. You'll be responsible for leading … engineers, ensuring SLAs and KPIs are consistently met while driving service improvements and delivering a first-class customer experience. This role is perfect for someone with a strong track record of leading IT service teams, managing escalations, and building strong customer relationships in a structured service delivery environment. Key responsibilities: Lead and motivate a team … of engineers to deliver compliant IT services Host daily calls and ensure issues are resolved effectively Engage with service managers and stakeholders to maintain smooth delivery Use reporting and data to drive performance and resource forecasting Manage escalations, complaints, and process improvements Conduct regular 121s and ensure high team engagement What we're looking for: Strong leadership and organisational More ❯

IT Support Technician required by a well-established school near Watford. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting staff and students with their technical issues over the telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill set mostly … Analyst, Windows XP/7/8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior IT Support Technician - Education More ❯

you a capable, high-energy technician looking to make the next step in your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? And have you worked within an MSP environment? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry … leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers. In this role, you will work with a diverse range of technologies and customer landscapes, delivering services directly to clients. You will join a … team of savvy technicians who excel in customer service, and you'll have the chance to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £45,000 Location : Redhill (own transport essential More ❯

a well-established global leader in process equipment and components; they partner with most of the major process manufacturing companies across the world. They have an enviable reputation for customer service, innovation and help their customers to become more efficient, reliable, reduce downtime ensuring their process is optimised to the highest standards and levels of sustainability. Due to … win and grow this segment. You will be working for an outstanding brand with some powerful case studies, world class products, technical support and reputation for innovation and great customer service to help you achieve success. You will follow up on all leads and enquiries and take responsibility for managing the full sales process from prospecting, initial contact … tendering, technical support and follow up meetings when required. This will include regular customer site visits, understanding the customer requirements with a view to closing and winning the business. There will be full support and back up to ensure you are successful including marketing, internal sales, and product training in the USA and Europe. Moreover, often this companys More ❯

a well-established global leader in process equipment and components; they partner with most of the major process manufacturing companies across the world. They have an enviable reputation for customer service, innovation and help their customers to become more efficient, reliable, reduce downtime ensuring their process is optimised to the highest standards and levels of sustainability. Due to … win and grow this segment. You will be working for an outstanding brand with some powerful case studies, world class products, technical support and reputation for innovation and great customer service to help you achieve success. You will follow up on all leads and enquiries and take responsibility for managing the full sales process from prospecting, initial contact … tendering, technical support and follow up meetings when required. This will include regular customer site visits, understanding the customer requirements with a view to closing and winning the business. There will be full support and back up to ensure you are successful including marketing, internal sales, and product training in the USA and Europe. Moreover, often this companys More ❯

of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance and DV. Location: Reading The successful candidate will join a highly skilled team of support engineers providing … infrastructure support. The role will require a flexible working ethic and a pragmatic approach to IT support.Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Description of Role Responsible for … as part of an obsolescence project(s). Knowledge of Active Directory, Group Policy, DNS, VMware vCenter, VMWare ESXi and Windows PKI, among others. Works without direction and with customer nominated representatives to accomplish assigned tasks. Contributes to design for specific deliverables and assists in the development of technical solutions. Participates as part of a team and maintains good More ❯

Platform and/or D365 solutions based on established patterns and best practices, working with development teams as well as directly with customers Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, implementing best practice development standards Liaise directly with customers to gather/… Demonstrated 5+ years project experience developing solutions using D365 CE, Power Apps – both Model Driven and Canvas, Power Automate and Power Pages. Comprehensive understanding of Non-Functional Requirements Excellent customer service and communication skills Experience developing solutions using Dynamics 365 applications (Sales & Customer Service) 5+ years server-side development experience preferably using C#/.Net/… with accessibility in mind Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at More ❯

Platform and/or D365 solutions based on established patterns and best practices, working with development teams as well as directly with customers Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, implementing best practice development standards Liaise directly with customers to gather/… Demonstrated 5+ years project experience developing solutions using D365 CE, Power Apps – both Model Driven and Canvas, Power Automate and Power Pages. Comprehensive understanding of Non-Functional Requirements Excellent customer service and communication skills Experience developing solutions using Dynamics 365 applications (Sales & Customer Service) 5+ years server-side development experience preferably using C#/.Net/… with accessibility in mind Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at More ❯

to temporarily support existing and new structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business forward. The role Technically minded … an interest in civil engineering and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills and knowledge as you carry … long-term relationships with new and existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customer service levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in the Midlands & East Anglia region in line with the business More ❯

cloud and on-premise infrastructures, with a strong focus on Microsoft Azure platforms, networking, and systems troubleshooting. This role also requires you to provide end-to-end support across Service Desk tiers (13). That means you will not only resolve high-level, complex technical issues but also contribute to front-line customer service, incident triage, and … service request fulfilment when required. The hours of work for this role are Monday - Sunday - 4 on 4 off - 7pm - 7am. Key Responsibilities as a Cloud Operations Engineer: Maintain and troubleshoot Azure and hybrid cloud environments. Perform proactive monitoring, incident response, and root cause analysis of mission-critical systems. Configure, optimise, and secure servers, virtual machines, networking, and storage … solutions. Create and maintain scripts (e.g., PowerShell) to automate operational tasks. Contribute to design and implementation of new cloud and hybrid solutions. Service Desk Element: Tier 13 Service Desk Duties Act as an escalation point for complex incidents and service requests. Provide support across Service Desk functions, including: Tier 1 Initial triage, logging, password resets, account More ❯

A UK-based solutions provider is seeking a Data Analyst for Customer & Sales Support of their logistics clients on a permanent basis. This hands-on role combines customer service, data analysis, and platform support. You'll work with clients across the logistics sector, supporting onboarding, training, and go-live activities both remotely and on-site. The role … is remote with travel expected when required. Key Responsibilities: Respond to customer queries via support tickets Prepare and analyse logistics and routing data Benchmark data and create reports (pre- and post-sales) Set up and test mobile applications Prepare project scoping and onboarding documentation Deliver virtual and on-site client training Support customers during go-live periods (flexible hours … Conduct platform testing pre- and post-release What You’ll Need: Experience in logistics, transport, or supply chain environments Strong customer service and communication skills Proficiency in Microsoft Office Familiarity with CRM/ERP systems (preferred) JIRA experience (preferred) Technical minded Problem-solving mindset and ability to multitask Ability to work independently and remotely Excellent written and spoken More ❯

to make an impact in a fast-paced environment, we want to hear from you! Key Responsibilities: Lead and Inspire : Manage and motivate a talented team of sales and customer service professionals. Set ambitious sales targets and drive team performance. Drive Business Growth : Identify new business opportunities through networking, market research, and relationship building. Close deals and expand … the customer base. Enhance Digital Presence : Collaborate with marketing and web consultants to boost the company website's performance, focusing on eCommerce strategies and user experience. Innovate Sales Strategies : Work with leadership to develop innovative sales strategies. Launch new product ranges that meet customer demands. Collaborative Leadership : Foster strong cross-functional relationships with marketing, customer service More ❯

as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technicals client is an established and well-regarded … and take initiative. Eager to continuously learn and support new systems and services. Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. Excellent customer service skills, with confidence in both phone and face-to-face interactions. Determining priorities in an environment where customer demand varies constantly. Keeping up to date with … product knowledge, technical and regulatory changes Managing other Shift workers Qualifications and requirements for the Technical Support Engineer: Experience in Customer Service and Network Operations Technical Engineering background Familiarity with MOD systems and equipment support Hands-on experience with Inmarsat and/or VSAT systems Knowledge of customer equipment and systems, including: Maritime satellite equipment (Inmarsat),VSAT More ❯

accurate reports, KPI's and other unscheduled reports. Give support and exercise judgement, problem solving and analysis skills in identifying the most appropriate electronic means of ordering to suit customer needs to ensure maximum efficiencies are achieved through the SupplyX system. To manage and interrogate the SupplyX system on trends in customer and staff activity, ensuring accuracy and … organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. Excellent customer service is something we strive for, for both our internal and external customers. Offeringa comprehensive benefits package, there is something for everyone. To find out more about working … day operation of the S4S system and staff. Give support and exercise judgement, problem solving and analysis skills in identifying the most appropriate electronic means of ordering to suit customer needs to ensure maximum efficiencies are achieved through the SupplyX system. To manage and interrogate the SupplyX system on trends in customer and staff activity, ensuring accuracy and More ❯

Do you have a strong background in VMWare, Windows Server, AD, O365 and some experience of working on complex infrastructure issues? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Infrastructure Engineer/Analyst - About the company Do you want to be part of a successful organisation, that … ensuring effective working across the full range of services provided by the business and liaise with 3rd party suppliers and external contractors, and manage escalated issues logged by the service desk. The role will involve working with technologies such as Virtualisation (VMWare), SAN, Cloud, Windows Server, AD, Exchange, Office365, PowerShell, Networking ( Meraki), Firewalls etc. 3rd Line Engineer/Analyst … vouchers, discounted leisure, and travel scheme. 28 days holiday Hybrid working ( 2 days per week from home) Flexible working hours/compressed hours options Candidates will have a strong customer service ethos and passion for resolving queries to a high stand within SLA's. Candidates will have a broad technical skill set and be keen to look at More ❯

value from their tech tools. Rectifying faults and providing advice on a wide range of hardware and related software. We are looking for someone with great hardware knowledge and customer service skills. Role Key Accountabilities: Procurement and configuration of hardware, ensuring devices are prepared and ready for new starters or to replace faulty equipment Maintain an organised tech … with cyber security and audit requirements Liaise with suppliers and vendors for warranty claims, parts replacement, repairs, and procurement of new hardware Respond to and resolve IT incidents and service requests promptly and professionally, ensuring all tickets are logged, prioritised, and resolved in line with agreed SLAs Contribute to knowledge sharing by creating documentation or guides to help improve … connectivity troubleshooting Experience or interest in diagnostic tools and performance testing software Awareness of data protection and security, including safe data handling and secure data erasure practices Passionate about customer service, ensuring clear, friendly, and professional support for colleagues Excellent written and verbal communication skills with the ability to explain technical concepts in simple terms Organised and methodical More ❯

IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 | Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support … and ensuring high levels of customer satisfaction. Key Responsibilities: Provide first-class IT support to end users, including incident management, request fulfilment, and troubleshooting hardware/software issues. Deliver support for Windows 11, Microsoft Office/Office 365, Active Directory, SCCM patching, and account administration. Log, categorise, prioritise, and resolve incidents in line with ITIL best practices and Service … and regulatory compliance (SOX). Support office moves, technical upgrades, and the development of productivity tools such as Microsoft Power Apps. Contribute to continuous improvement of IT processes and service delivery. Requirements: 5+ years' Service Desk or IT support experience in a busy environment. Strong knowledge of ITIL processes and practical application. Proven expertise in Windows 11 support More ❯

3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects from inception … Hyper-V - Cloud Technologies - Office365/Azure - Experience of leading on installations of servers and networks - Ability to make proactive decisions when an ICT emergency occurs. - Outstanding levels of customer service with positive & pro-active communication skills both verbal and written - Able to work independently and good at planning and organising own time effectively. In return, you will More ❯

3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects from inception … Hyper-V - Cloud Technologies - Office365/Azure - Experience of leading on installations of servers and networks - Ability to make proactive decisions when an ICT emergency occurs. - Outstanding levels of customer service with positive & pro-active communication skills both verbal and written - Able to work independently and good at planning and organising own time effectively. In return, you will More ❯