326 to 350 of 2,874 Customer Service Jobs in the UK excluding London

Position: Digital Radiography Field Service Engineer (Southern UK) Salary & Benefits: Starting salary of £37,278 per annum Company vehicle Comprehensive Company pension plan 33 days of annual leave Extensive equipment training provided Position Overview: Due to continual growth, we are excited to offer an opportunity for a Digital Radiography … Field Service Engineer to join our expanding Service Division Team. This is a home-based role covering the South of the UK, with additional travel across the UK as required. As a key Member of our Team, you will specialise in maintaining, troubleshooting, and repairing our cutting-edge … hardware, and networking, in addition to general X-ray equipment. Your role will be crucial in ensuring our Customers receive the highest level of service and support. You will be expected to maintain a high standard of customer service, building strong, lasting relationships with Clients and ensuring More ❯

temperature mapping services to NHS, healthcare, and life science organisations. For over 30 years we have continued to deliver outstanding system reliability and unrivalled service standards. Reporting to the Head of Operations, you'll have responsibility for overseeing the delivery of professional services to customers overseeing the field service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per week working from our office in Congleton. Job Responsibilities: Customer Relationship Management: Serve as the main point of contact between the company and back-to-base customers for service-related matters. Build and maintain strong relationships with customers to ensure satisfaction and retention. Act as a trusted advisor, understanding customer needs and ensuring services are delivered to More ❯

in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from you! The Role As an IT Helpdesk Technician, you will play a pivitol role for … our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local schools in the area Escalation: Escalating complex issues to … higher-level support teams as necessary. Documentation: Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows OS/Server Active Directory & Group Policies Office 365 & Azure Administration Software Troubleshooting Basic knowledge More ❯

Field Service Engineer At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it … your story. This position reports to Service Execution Manager Your role and responsibilities This role will involve undertaking visits to customers' sites to provide breakdown repair, servicing, planned preventative maintenance, calibration contracts and installation/commissioning etc, on a wide variety ABB (Measurement & Analytics) products. You may be required … to provide 24x7 service cover on a rota basis and also factory-based workshop repairs. The successful candidate will be required to travel throughout the UK and occasionally overseas. Overnight stays away from home will be required. We are looking for the successful candidate to be based in the More ❯

Field Service Engineer At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it … your story. This position reports to Service Execution Manager Your role and responsibilities This role will involve undertaking visits to customers' sites to provide breakdown repair, servicing, planned preventative maintenance, calibration contracts and installation/commissioning etc, on a wide variety ABB (Measurement & Analytics) products. You may be required … to provide 24x7 service cover on a rota basis and also factory-based workshop repairs. The successful candidate will be required to travel throughout the UK and occasionally overseas. Overnight stays away from home will be required. We are looking for the successful candidate to be based in the More ❯

Centre Work at the forefront of CX Solutions. Leverage AI and modern technology. Future proof your career! Our client is a market leader in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global … customer team. If you are looking for an exciting job opportunity that will future proof your career, read on. The role of Technical Account Manager (TAM) is part of a professional services team and is a post-sales focused technical support and advisory role. You will join a talented … global team with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success More ❯

Permanent Job Customer Support Advisor £25,000 Altrincham based - free parking available 9am 5pm, Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do … to join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, you ll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide … customers through their service journey from onboarding to technical support and equipment returns Diagnose and resolve software, hardware, and connectivity queries using remote tools Check device data for accuracy and provide insightful reports Liaise with internal teams to resolve complex technical issues Maintain accurate records in a CRM system More ❯

Permanent Job Customer Support Advisor £25,000 Altrincham based - free parking available 9am – 5pm, Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do … to join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, you’ll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide … customers through their service journey—from onboarding to technical support and equipment returns Diagnose and resolve software, hardware, and connectivity queries using remote tools Check device data for accuracy and provide insightful reports Liaise with internal teams to resolve complex technical issues Maintain accurate records in a CRM system More ❯

by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assist with password resets, & administration of Microsoft 365. Helping with customer service related tasks such as missing bookings, invoice errors and more Supporting customers with broadband, mobile and SIM issues Conduct Configurations like MFA … access control as part of 1st Line support. Use technical specifications and potentially network diagrams or vendor documents to understand and resolve issues. Supporting customer via the Helpdesk. Support with clients SLA's by ensuring all customer issues are logged, prioritised and either resolved or escalate promptly. Using … pension Discounted or free food All equipment provided such as company phone and laptop Free parking On-Site parking. Desired Qualities, Skills and Knowledge: Customer service skills with a customer first attitude. Resilient, with strong prioritisation skill and ability to multi-task. A positive attitude and team More ❯

IT SERVICE DESK ENGINEER - SPANISH SPEAKING Location: Liverpool Work Setting: Onsite, Monday to Friday Seniority Level: Mid-level to Senior About the Opportunity Join a prestigious global organisation with over 130 years of industry leadership as a Spanish-speaking IT Service Desk Engineer. This Liverpool-based position offers … exceptional career advancement opportunities and fully funded professional training. My client provides a dynamic and rewarding environment where your technical expertise and customer service excellence will be highly valued. The ideal candidate will thrive in a fast-paced setting while delivering exceptional IT support. Key Requirements for the … IT Service Desk Engineer vacancy Technical Expertise Proven experience in a similar IT support role Fluent Spanish - business proficiency required Proficiency with Google Workspace ecosystem (Gmail, Chat, Docs) Windows desktop environments (Windows 10/11) Mobile device platforms (Android and iOS) Microsoft Office 2016/2019 Mitel VOIP phone More ❯

2ndLine Service Engineer A fantastic opportunity arisen for an 2ndLine Service Engineer to join national IT Support company based in Lincoln. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to … their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the … strongest of teams! As a 2ndline engineer your role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on … a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on … a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing More ❯

Job Title: IT Service Assurance Lead - Utilities Experience Reports To: Product Group Manager Salary Range: Competitive Purpose of the Role: Ensure IT services are effectively delivered and maintained for specific business areas, including regional offices and depots. Handle service support and escalations to meet business needs and act … as the IT service representative. Key Responsibilities: Build and maintain business relationships, managing escalations and issues. Support significant IT changes, ensuring full testing before production. Champion continuous improvement of IT services. Manage service escalations and communication of service events. Participate in 24/7 coverage for high … priority incidents. Collaborate with the Major Incident Team and IT Service Assurance Lead. Work with SaaS suppliers to meet SLA requirements and review services. Review and manage vulnerability reports and knowledge articles. Key Accountabilities: Ensure high-quality, efficient IT services. Assist in service resolution to meet service More ❯

programmes, ensuring the integration and success of the overall solution, and lead multi-disciplinary project delivery teams. Utilise extensive knowledge across the Dynamics 365 Customer Engagement suite, including Sales, Customer Service, and Marketing, to deliver tailored and impactful business solutions. Lead the configuration and customisation of Dynamics … capabilities. Work with advanced technologies across the Microsoft ecosystem such as Power Platform (Power Apps, Power Automate, Power BI, Power Pages), Azure LogicApps, Service Bus, WebJobs, and beyond—incorporating AI, IoT, and RPA into cutting-edge digital transformation solutions. Operate within high-performing consultancy teams, contributing to successful outcomes … and non-technical stakeholders. Proven experience across the wider Microsoft 365 and Azure stack, including Power Automate, Power Apps, Power Pages, Azure LogicApps, Azure Service Bus, Azure Functions, and WebJobs. Expert in the design and deployment of Dynamics 365 solutions, including hands-on experience in configuration (forms, workflows, business More ❯

programmes, ensuring the integration and success of the overall solution, and lead multi-disciplinary project delivery teams. Utilise extensive knowledge across the Dynamics 365 Customer Engagement suite, including Sales, Customer Service, and Marketing, to deliver tailored and impactful business solutions. Lead the configuration and customisation of Dynamics … capabilities. Work with advanced technologies across the Microsoft ecosystem such as Power Platform (Power Apps, Power Automate, Power BI, Power Pages), Azure LogicApps, Service Bus, WebJobs, and beyond—incorporating AI, IoT, and RPA into cutting-edge digital transformation solutions. Operate within high-performing consultancy teams, contributing to successful outcomes … and non-technical stakeholders. Proven experience across the wider Microsoft 365 and Azure stack, including Power Automate, Power Apps, Power Pages, Azure LogicApps, Azure Service Bus, Azure Functions, and WebJobs. Expert in the design and deployment of Dynamics 365 solutions, including hands-on experience in configuration (forms, workflows, business More ❯

Job Title: IT Service Assurance Lead - Utilities Experience Reports To: Product Group Manager Salary Range: Competitive Purpose of the Role: Ensure IT services are effectively delivered and maintained for specific business areas, including regional offices and depots. Handle service support and escalations to meet business needs and act … as the IT service representative. Key Responsibilities: Build and maintain business relationships, managing escalations and issues. Support significant IT changes, ensuring full testing before production. Champion continuous improvement of IT services. Manage service escalations and communication of service events. Participate in 24/7 coverage for high … priority incidents. Collaborate with the Major Incident Team and IT Service Assurance Lead. Work with SaaS suppliers to meet SLA requirements and review services. Review and manage vulnerability reports and knowledge articles. Key Accountabilities: Ensure high-quality, efficient IT services. Assist in service resolution to meet service More ❯

comes due to our innovative automation solutions, and dedicated teams of experts, but also our ability to deliver our projects with excellence placing the customer's needs first to collaboratively deliver a warehouse automation solution that enables our customer's business to meet its operational needs. As Project … project lifecycle. Maintain good control over the cost development of the contract and give accurate predictions of over or under-spending. Deal with the customer on all contractual matters, including claim management with office support as necessary. Maintain and implement an up-to-date project schedule. Produce invoice schedules … and ensure that the customer is correctly invoiced. Coordinate the collation of appropriate handover documentation that enables the customer to safely operate and maintain the solution we're providing. Obtain signed handover of contracts and ensure amendments, variations or notices are filled under commercial. Ensure complete compliance with More ❯

Job Title: 1st Line Service Desk Support Location: Burgess Hill (Fully On-Site) Contract: 3 Months Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can solve problems and make a difference? If so, we have an exciting … opportunity for you to join our dynamic team as a 1st Line Service Desk Support! What You'll Do: As a 1st Line Service Support, you'll be the friendly face that supports over 2,000 end users with their IT queries. Your role is crucial in ensuring … that every user receives swift resolutions to their issues. Here's what you can expect: Provide proactive, customer-focused support in a face-to-face setting. Utilise your problem-solving and people skills to assist users efficiently. Log and track incidents using ITSM systems while adhering to service More ❯

Job Title: 1st Line Service Desk Support Location: Burgess Hill (Fully On-Site) Contract: 3 Months Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can solve problems and make a difference? If so, we have an exciting … opportunity for you to join our dynamic team as a 1st Line Service Desk Support! What You'll Do: As a 1st Line Service Support, you'll be the friendly face that supports over 2,000 end users with their IT queries. Your role is crucial in ensuring … that every user receives swift resolutions to their issues. Here's what you can expect: Provide proactive, customer-focused support in a face-to-face setting. Utilise your problem-solving and people skills to assist users efficiently. Log and track incidents using ITSM systems while adhering to service More ❯

Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and … operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a … ownership of internal IT projects, from planning to execution, ensuring projects meet high standards with comprehensive documentation and governance. Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK business. Oversee the IT service More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of … valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service Working closely with customers to develop financial crime strategies. Configuring the RiskNarrative More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of … valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service Working closely with customers to develop financial crime strategies. Configuring the RiskNarrative More ❯

Customer Success Manager SaaS B2B B2C required by leading software house in Milton Keynes to come in and assist with the strategy and vision for the running of the customer service and success. You will be working on... Evaluating the problem resolution process for the product, the … and provide responses to the customers. Ensuring there is appropriate processes in-place (e.g. for escalation, risk management). Evaluating how the company support customer requests today for access to information (docs, videos), training requests and general help. Ensuring they have appropriate processes in-place for customer engagement. … Any exposure to Power BI and SQL is advantageous. Essential Skills Experience building and running customer success teams in a B2B or B2C organisation; Excellent understanding of customer service; Excellent understanding of building learning and development communities for engaging with customers; Excellent communication skills, verbal and written More ❯

at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests with a can-do attitude, ensuring prompt and efficient resolution. What makes you a great fit: Driving Licence and access to a car … for occasional travel to sites(essential) Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of … experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer incidents and service requests Maintain a high More ❯