326 to 350 of 1,864 Customer Service Jobs in the UK excluding London

business specialising in the installation, maintenance and support of specialist equipment. Due to an internal promotion, they are now looking to recruit a Field Service Technician to support customers across in the St Neots, Cambridgeshire area. This is an excellent opportunity for someone with a technical or engineering background … cover with the option to add family members. Pension scheme. Full product training provided. Stable and growing technology business. Friendly and supportive team. Field Service Technician Responsibilities: Attend customer sites across your designated region carrying out inspections, servicing, fault finding and repairs on specialist equipment. Diagnose faults ...

working 36 hours per week. This is a 6-month fixed term contract or secondment opportunity. We are excited to be hiring a new Customer Relationship Associate to join our fantastic Surrey Pension Customer Relationship team. Our team follows a hybrid schedule, working in-office … develop in the role. Our Offer to You 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme ...

Hybrid Working Department : Managed Services Reports to : Operations Manager Shape the Future of Managed Services We're looking for an experienced and people-focused Service Delivery Manager to join our growing Managed Services team. This is a newly created role that offers a unique opportunity to help define service delivery standards, influence best practice, and make a significant impact on both client experience and team development. As a Service Delivery Manager, you'll be responsible for leading the delivery of exceptional service across multiple client accounts, ensuring operational excellence, strong client relationships, and continuous service ...

Service Coordinator Slough £34,000 We are currently recruiting for a Help Desk Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. … This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package ...

Security Service Engineer Oxford & Surrounding Areas £40,000 - £45,000 + Overtime + Bonus + Travel Package Company Van & Fuel Card Are you an experienced Security Service Engineer looking for a new mobile role? We are supporting a leading provider of Fire, Security and Electrical services … range of Fire & Security systems across commercial and residential sites, as well as supporting with small works and commissioning when required. Key Responsibilities Service, maintenance and fault-finding of Fire & Security systems Working on CCTV, Intruder Alarms, Access Control, Door Entry and Emergency Lighting Carrying out repairs, reactive call ...

offices overlooking the river Ouse in Lewes, East Sussex. THE ROLE The Head of CRM owns the commercial performance of the Ancient + Brave customer base. Where acquisition brings customers in, this role is accountable for what happens next: how many stay, how long they stay, how much they … long-term retention, across DTC and across all trading markets, setting the plan that the Senior CRM Manager translates into delivery. Map the full customer journey - first order, second order, subscription conversion, product expansion, lapse and win-back - and set the intervention, channel and message at each stage. Define ...

consult and define the people we want to join us on our journey. The Senior Enterprise Systems Manager is accountable for the operational support, service performance, governance and continuous improvement of Mace's enterprise finance systems and associated business-critical applications. The role provides leadership and oversight … outsourced application support team, ensuring services are delivered in line with agreed service levels, operational controls and business requirements. Working closely with Finance, Digital Services and third-party partners, the role ensures the stability, integrity and continual development of enterprise finance platforms, with particular ownership of the IBM Cognos ...

client, a reputable organisation, is hiring for driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user … support tickets to record resolutions and required follow-up actions * Managing ticket queues and ensuring timely updates and resolutions * Delivering a high level of customer support to users at all levels of seniority * Striving to meet quality targets such as First Time Fix Rate and average call duration What ...

high level of diligence using the ITSM. Triaging tickets and assigning to correct 2nd and 3rd line resolver groups. Teach users to use self-service tools where appropriate. Maintain a customer focused approach, delivering superb value to the customer base Always provide excellent customer service … first time fixes. Adhere to strict SLAs agreed with the trust, particularly response and resolution times. Required skills: Experience of working in a customer service role. Basic general fault diagnosis. Knowledge of ITIL. Excellent customer service. Strong communication skills. A team player who is self-motivated, enthusiastic ...

Title: Service Coordinator Salary: £28,000 - £32,000 per annum Location: Hampshire Job status: Permanent Working hours: 08:30 to 16:30 Monday to Friday 5days office base Start date: ASAP Service Coordinator -Responsibilities: Coordinating engineers to attend vessels and sites worldwide for product installation, repair, maintenance … technical support Managing the end-to-end service process, from initial customer contact and quotations through to order acceptance, service delivery, and job completion Handling incoming service requests, identifying and recording common product faults Providing customers with accurate updates and feedback on completed service work ...

team. This is an excellent opportunity for an ICT Support Engineer who enjoys providing first-class technical support, troubleshooting complex issues, and delivering outstanding customer service across a fast-paced business environment. As an ICT Support Engineer, you will act as the first point of contact … incidents and service requests, ensuring the efficient resolution of technical issues and maintaining high levels of service availability. The ICT Support Engineer will support hardware, software, mobile devices, printers, and network connectivity, while also contributing to continuous service improvements. What's on Offer? Competitive salary and benefits ...

Service Delivery & Operations Manager - Cheshire Were working with an established technology business that is looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery and technical oversight. Youll take … senior point of contact for customers. Key Responsibilities Lead and develop a team of technical professionals. Take ownership of day-to-day service delivery and performance. Monitor SLAs, KPIs, workloads and operational standards. Manage technical escalations and support the team when required. Build strong relationships with customers and senior ...

Service Desk Analyst This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. Service Desk Analyst tasks and responsibilities will include: Ensuring tickets are resolved in accordance with … service level agreements (SLAs) Always providing excellent customer service, striving to exceed client and business expectations Liaising with other internal departments and external partners to resolve tickets when required On occasion, assisting the Helpdesk Scheduling Assistant with scheduling Field Engineers for site visits when problems cannot ...

enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role … critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other ...

Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone … helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become ...

homes across the UK. Working alongside qualified electricians, you'll play a key role in delivering high-quality renewable energy solutions while ensuring excellent customer service and safety standards. Every installation is different, making this an exciting opportunity for someone with strong roofing expertise, a proactive mindset … delivering exceptional workmanship. What You'll Be Doing As a Solar Roofing Installer, you will: Transport installation equipment, materials and tools to and from customer sites. Collect equipment and ensure waste materials are disposed of appropriately. Arrive on-site at agreed times and maintain clear communication with customers ...

Fire & Security Service Engineer Dorset & Surrounding Areas £40,000 - £45,000 + Overtime + Bonus + Travel Package Company Van & Fuel Card Are you an experienced Fire & Security Service Engineer looking for a new mobile role? We are supporting a leading provider of Fire, Security and Electrical services … range of Fire & Security systems across commercial and residential sites, as well as supporting with small works and commissioning when required. Key Responsibilities Service, maintenance and fault-finding of Fire & Security systems Working on CCTV, Intruder Alarms, Access Control, Door Entry and Emergency Lighting Carrying out repairs, reactive call ...

Field Service Engineer, Medical Diagnostics Systems *** An excellent opportunity for service engineers from a range of backgrounds (including photocopier and ATM) to get their first role within the medical field service sector*** Overall Earnings £50,000 Basic Salary £45,000 Bonus 10% Company Car or Car Allowance … iPad 27 Days Holiday Plus Bank Holidays Company Credit Card Opportunities To Progress Into More Senior FSE Roles In The Future The Role – Field Service Engineer, Medical Diagnostics Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible ...

Field Service Engineer, Medical Diagnostics Systems *** An excellent opportunity for service engineers from a range of backgrounds (including photocopier and ATM) to get their first role within the medical field service sector*** Overall Earnings £50,000 Basic Salary £45,000 Bonus 10% Company Car or Car Allowance … iPad 27 Days Holiday Plus Bank Holidays Company Credit Card Opportunities To Progress Into More Senior FSE Roles In The Future The Role – Field Service Engineer, Medical Diagnostics Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible ...

Field Service Engineer, Medical Diagnostics Systems *** An excellent opportunity for service engineers from a range of backgrounds (including photocopier and ATM) to get their first role within the medical field service sector*** Overall Earnings £50,000 Basic Salary £45,000 Bonus 10% Company Car or Car Allowance … iPad 27 Days Holiday Plus Bank Holidays Company Credit Card Opportunities To Progress Into More Senior FSE Roles In The Future The Role – Field Service Engineer, Medical Diagnostics Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible ...

impact within a growing business, this could be the perfect opportunity for you. About the Company Our client is a well-established and growing service-led organisation supporting customers across the UK. Operating within a fast-paced technical environment, they deliver a range of operational and field-based services … recognised for their commitment to quality, customer service and continuous improvement. Due to ongoing growth, they are looking to strengthen their head office team with the addition of an Inventory Administrator. About the Role This is a varied administrative position that combines inventory management, customer support ...

Field Service Engineer Location: Lockington, Derbyshire Contract: 6-month contract with the opportunity to go permanent About the Role We are seeking an experienced IT Field Service Engineer to support internal users across a geographically dispersed group of sites. You will be responsible for maintaining computer systems … networks, installing and configuring equipment, diagnosing hardware and software faults, and resolving technical issues both remotely and in person. This is a customer-facing field role, requiring regular travel between sites and a proactive approach to delivering excellent IT support. Key Responsibilities Provide field-based IT support across multiple ...

support environment, working with a broad range of technologies and directly supporting business customers. The successful candidate will provide technical support to a growing customer base, dealing with faults and queries across servers, desktop computers, laptops, networking, internet connectivity, telephony, printers and associated peripherals. Key Duties & Responsibilities: Provide … maintain hardware, software and network equipment, including routers, switches and Wi-Fi. Assist with user accounts, permissions, backups, security and general systems administration. Support customer IT installations, upgrades and technical projects through to completion. Liaise with third-party suppliers and escalate complex issues where required. Maintain accurate service ...

Lead the Past, Influence the Future Job Title: 2nd Line IT Service Desk Site Engineer Location: Hydesville Tower School Hours : 35 hours per week | Salary: Up to £29,000 per annum (depending on experience) Contract: Permanent - 52 weeks About Us Hydesville Tower School is a successful … alongside a clear focus on academic excellence. Role Purpose Are you an experienced IT professional who enjoys solving complex technical challenges and delivering exceptional customer service? We're looking for a 2nd Line IT Service Desk Site Engineer to join our growing IT team, based primarily ...

supports business growth. You will lead a talented team, work across an international organisation and take ownership of major transformation projects spanning logistics, customer fulfilment, inventory and digital commerce. For someone coming from FMCG, consumer healthcare or another fast-moving environment, this is an opportunity to combine hands … strategic influence. What you’ll be doing You will lead end-to-end Supply Chain Operations across the UK and Ireland, with responsibility for customer service, logistics execution, inventory optimisation and distribution performance across wholesale, pharmacy, retail, Amazon and e-commerce channels. Your responsibilities will include: Lead, coach ...