326 to 350 of 2,605 Customer Service Jobs in the UK excluding London

Multi Academy Trust in East Anglia. They are looking to appoint an IT Technician to work as part of the Trust IT Team and contribute to the provision of customer focus and supporting students, teaching and administrative staff. The applicant will be responsible for maintaining effective service delivery standards and will provide hardware and software support. Applicants will … self-starter who has excellent motivation and the right attitude to succeed with minimal supervision. Duties and responsibilities To provide a professional first line technical advisory and diagnostic support service to within a Service Desk environment during the service window. Setting up and supporting students & staff with their 1 to 1 device, raising repair claims when required … Setting up new PCs, Laptops, Tablets, iPads. To ensure that all reported technical issues are dealt with professionally and competently and that they are recorded on the Service Management System and are resolved within the customers Service Level Agreement. To report and manage any incident that requires the services of a third-party organisation. To monitor/manage More ❯

Coordinator Location: Birmingham, West Midlands (Office-Based with some Travel to Client Sites) Salary: £26,000 plus bonus and benefits Job Type: Full Time, Permanent Are you a practical, customer-focused individual who enjoys working with technology and keeping things organised? We’re a leading hospitality technology provider based in Birmingham, and we’re looking for a versatile team … member to support both our warehouse operations and customer service functions. About Our Client Our client delivers innovative technology solutions to hotels across the UK, helping them enhance the guest experience through seamless systems and reliable service. Our team is passionate about quality, efficiency, and making a real impact in the hospitality sector. The Role This is a … dual-focused position, split between warehouse duties and customer support. You’ll be responsible for managing stock, preparing equipment for deployment, and assisting clients with technical queries. It’s a great opportunity for someone who enjoys variety, problem-solving, and working in a fast-paced environment. Warehouse Responsibilities (50%) Receive, inspect, and organise incoming deliveries. Maintain accurate inventory records More ❯

We are currently looking for a Customer Service agent to join a Tech company based in the West End. This position has hybrid working and is paying £14 hour. The role is mainly based on the phone and is temping for up to 3 months. The role answer customer questions by phone, email, webchat, social media or More ❯

Are you looking to start your IT career? Do you enjoy Customer Service? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? Are you looking to start your IT career? Do you enjoy Customer Service? Do you want to collaborate and achieve … together with committed people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Belfast. You will be working on a busy and active service desk, answering phone calls, webchats, and other forms of digital More ❯

About the Role Our client is a multi-award-winning technology specialist with nearly 40 years of experience delivering IT services, telecoms, and print solutions. As a leading Managed Service Provider and Cyber Security expert, they’re dedicated to providing reliable, high-quality support to a diverse range of clients. They’re now looking for a skilled and motivated … complex technical incidents promptly. Assist with installations, configurations, and system maintenance. Monitor and maintain systems for optimal performance and security. Contribute to IT projects and system upgrades. Deliver excellent customer service both remotely and on-site. Ensure all work aligns with best practices and compliance standards. About You Previous experience in a 2nd line support role, ideally within … with cybersecurity principles and practices. Excellent communication and problem-solving skills. Able to work both independently and as part of a team. Prior IT support or helpdesk experience essential; customer service background beneficial. Benefits Company pension scheme Free on-site parking Birthday day off Sickness bonus scheme Early finish on Fridays Why Apply? You’ll be joining a More ❯

minimal supervision. Perform advanced diagnostics and fault isolation using tools such as packet capture analysis, SIP tracing, and router configuration interfaces (e.g., CLI, GUI). Troubleshoot and resolve complex service-affecting issues including latency, jitter, call routing anomalies, and authentication failures across multi-vendor platforms. Liaise with third-party providers (e.g., carriers, hardware vendors, hosted service platforms) to … actions, timestamps, and communications are logged in accordance with internal standards and regulatory frameworks (ISO 27001, GDPR). Conduct validation testing post-resolution, including line tests, QoS verification, and service restoration checks to ensure no residual impact to the customer. Proactively monitor ticket queues and system alerts, triaging based on severity, SLA targets, and customer impact to maintain … operational efficiency. Contribute to root cause analysis and problem management by identifying recurring faults and proposing long-term fixes or process improvements. Collaborate with engineering, provisioning, and service delivery teams to ensure seamless handovers and coordinated resolution of cross-functional issues. Demonstrate a strong working knowledge of IP networking (DNS, DHCP, NAT, VLANs), SIP protocol behaviour, and broadband technologies More ❯

Job Description I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day to day CE/CRM system issues, whilst providing support on a range … hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customer service modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate … management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. More ❯

portfolio within their account base. The successful candidate will develop key relationships across accounts and actively seek to understand their business requirements both short and long term, providing excellent customer service in all transactions. The individual will be required to visit customers premises to discuss and present solutions and resources, and as presenting to educational establishments may be … time to. The successful candidate will form an effective team working alongside a Telephone Account Manager (TAM) and other stakeholders within the business. Responsibilities “Get the sale” using various customer sales methods (telephone canvass, cold calling, presentations etc.) Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness Work closely with colleagues in sales … Excellent communication skills, verbal, written and able to present to audiences large and small. Experience of working in a team and across departments Proven track record of delivering excellent customer service Experience of strategic thinking that will enable the maximisation of Douglas Stewart EDU Ltd portfolio opportunities from the account base Sales experience preferable in a targeted sales More ❯

portfolio within their account base. The successful candidate will develop key relationships across accounts and actively seek to understand their business requirements both short and long term, providing excellent customer service in all transactions. The individual will be required to visit customers premises to discuss and present solutions and resources, and as presenting to educational establishments may be … time to. The successful candidate will form an effective team working alongside a Telephone Account Manager (TAM) and other stakeholders within the business. Responsibilities “Get the sale” using various customer sales methods (telephone canvass, cold calling, presentations etc.) Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness Work closely with colleagues in sales … Excellent communication skills, verbal, written and able to present to audiences large and small. Experience of working in a team and across departments Proven track record of delivering excellent customer service Experience of strategic thinking that will enable the maximisation of Douglas Stewart EDU Ltd portfolio opportunities from the account base Sales experience preferable in a targeted sales More ❯

IT Service Desk Technician Corsham (SN13) Onsite Salary £26,000 - £30,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical & Dental Insurance + discounts for additional family members Life Assurance scheme up to … x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a proactive and customer-focused IT Service Desk Technician who takes pride in delivering high-quality first line support across a range of IT services. You will be the first point of contact for … users, responsible for logging, triaging, and resolving incidents, service requests, and queries. This role requires a person with a keen eye for detail, strong communication skills, and a methodical approach to troubleshooting. Youll be comfortable working with users at all levels, ensuring they feel supported and informed. You will also co-ordinate with third-party suppliers to arrange hardware More ❯

Job Description I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day to day CE/CRM system issues, whilst providing support on a range … hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customer service modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate … management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. More ❯

technology sector as a First Line Help Desk Support. If you are looking for a career move where you will be the first point of contact for customers, understanding customer queries, incidents and service requests, supporting to ensure efficiently logged, triaged and resolved or escalated appropriately by the relevant team then this role could be for you. Read … opportunity. Day-to-day duties of the role: Act as the first point of contact for customers via email and ticketing system. Log, categorise and prioritise incidents along with service requests accurately within the service desk tool. Provide initial troubleshooting and resolution for user access issues, escalating where necessary Maintain ownership of customer issues through to resolution … progress and expected resolution times. Contribute to the knowledge base by documenting solutions, workarounds and FAQs where applicable. Assist in user onboarding and provide guidance on system functionality. Support service improvement initiatives, including feedback collection and process refinement. Required Skills & Qualifications: Good strong IT knowledge, an IT qualification would be desirable. Strong customer service and communication skills. More ❯

to gain more experience in finance? I am supporting a fantastic business in their search for a permanent Credit Controller. This is an ideal role for someone with good customer service skills looking to gain more exposure in a busy finance function. Client Details The company is a well-established organisation based in central Leicester. They are a … and discrepancies professionally. Build and maintain positive relationships with internal and external stakeholders. General administration duties. Profile A successful Credit Controller should have: Prior experience working in a finance, customer service or administration role. A strong understanding of accounting principles and financial processes. Looking for a career working in finance. Excellent interpersonal skills both written and verbal. Proficiency More ❯

Remote UK based role Salary up to £55k dependent on experience. Purpose of the Role Working in a dynamic environment to deliver an efficient and reliable IT service across our organisation, this exciting remote based Service Delivery Manager will be part of a service management team aligning technology solutions with business goals in the insurance domain. This … role involves managing service performance of 3rd party business partners providing support, vendor relationships, incident resolution, and continuous improvement initiatives, with a strong focus on regulatory compliance and customer satisfaction. What you will do This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus … on all of the following and more: Service Management & Delivery • Oversee end-to-end delivery of IT services, ensuring SLAs and KPIs are met. • Manage ITIL-based service processes (Incident, Problem, Change, Release). • Ensure high availability and performance of critical insurance applications. • Stakeholder Engagement • Act as the primary liaison between IT and business units (e.g., Claims, Underwriting More ❯

deliver sales proposals documents to clients Maintain sales activity records and prepare sales reports via CRM Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Diligently follow up on all sales activity Identify and participate in sales events, show and exhibitions Monitor competitors, market conditions and trends … presentations (in-person and online) Clear articulation of complex IT solutions Performs well under pressure & goal oriented Education and Experience Proven track record to achieve sales targets Knowledge of customer service principles and practices of sales Knowledge of basic business principles Minimum 3 years’ experience in sales and/or account management Strong and proven experience in client More ❯

A leading healthcare regulator is seeking a Service Desk Engineer to join their Information Systems Operations team in London. SERVICE DESK ENGINEER Salary: £35,000 - £42,000Location: London A leading healthcare regulator is seeking a Service Desk Engineer to join their Information Systems Operations team in London. What you'll do: As a Service Desk Engineer … you will play a pivotal role in providing both remote and onsite technical support across multiple locations. Your day-to-day activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows 10 & 11), Office 365 applications … internal teams and end users. Your ability to communicate clearly over the phone and via written channels will be essential as you log incidents and prioritise requests according to service level agreements. Administrative duties will form part of your routine to ensure the Service Desk runs smoothly. You will also contribute ideas for continuous improvement within the department More ❯

About the Role Our client is a multi-award-winning technology specialist with nearly 40 years of experience delivering IT services, telecoms, and print solutions. As a leading Managed Service Provider and Cyber Security expert, they’re dedicated to providing reliable, high-quality support to a diverse range of clients. They’re now looking for a skilled and motivated … complex technical incidents promptly. Assist with installations, configurations, and system maintenance. Monitor and maintain systems for optimal performance and security. Contribute to IT projects and system upgrades. Deliver excellent customer service both remotely and on-site. Ensure all work aligns with best practices and compliance standards. About You Previous experience in a 2nd line support role, ideally within … with cybersecurity principles and practices. Excellent communication and problem-solving skills. Able to work both independently and as part of a team. Prior IT support or helpdesk experience essential; customer service background beneficial. Benefits Company pension scheme Free on-site parking Birthday day off Sickness bonus scheme Early finish on Fridays Why Apply? You’ll be joining a More ❯

winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router … question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training … EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right More ❯

winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router … question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training … EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right More ❯

winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router … question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training … EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right More ❯

winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router … question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training … EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right More ❯

winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router … question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training … EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right More ❯

winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router … question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training … EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right More ❯

winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router … question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training … EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right More ❯

winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router … question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training … EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right More ❯