351 to 375 of 1,863 Customer Service Jobs in the UK excluding London

supports business growth. You will lead a talented team, work across an international organisation and take ownership of major transformation projects spanning logistics, customer fulfilment, inventory and digital commerce. For someone coming from FMCG, consumer healthcare or another fast-moving environment, this is an opportunity to combine hands … strategic influence. What you’ll be doing You will lead end-to-end Supply Chain Operations across the UK and Ireland, with responsibility for customer service, logistics execution, inventory optimisation and distribution performance across wholesale, pharmacy, retail, Amazon and e-commerce channels. Your responsibilities will include: Lead, coach ...

Position: Salesforce Technical Architect - Service Cloud & Agentforce Employment Type: Contract Start: ASAP(August/September 2026) Duration: 12 Months Location: West Yorkshire, UK – Hybrid (1–3 days per week onsite, with the remainder working remotely) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation … largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role – We are seeking an experienced Salesforce Service Cloud & Agentforce Technical Architect to lead the technical architecture for a major enterprise customer service transformation programme . This senior, hands‐on role ...

Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management simpler … assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service ...

Field Service Engineer, Medical Diagnostic Systems Basic Salary £52,000 Car Allowance £7,200 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training ** This role will involve working five days out of seven and will include some weekend work … Role -Field Service Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for: The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories ...

Field Service Engineer, Medical Diagnostic Systems Basic Salary £52,000 Car Allowance £7,200 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training This role will involve working five days out of seven and will include some weekend work … Role - Field Service Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for: The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories ...

will be responsible for receiving and managing maintenance requests, coordinating with contractors and operational teams, updating CAFM systems and ensuring a high standard of customer service is delivered to service users. This is an excellent opportunity for candidates with facilities helpdesk, CAFM, scheduling or maintenance coordination experience … enquiries via telephone and email. Log, allocate and monitor work orders through CAFM systems. Liaise with Estates Supervisors, Managers and contractors to ensure efficient service delivery. Prioritise reactive maintenance requests and escalate urgent issues where required. Maintain accurate records within CAFM systems, including Concerto, Oracle EAM or similar platforms. ...

asset and technical support services. This is an exciting opportunity for someone starting their career in IT, keen to develop their technical knowledge, customer service skills and knowledge of professional IT environments. Role IT Equipment & Asset Management: Receive and inspect laptops, desktops, monitors, mobile devices and other … asset numbers, serial numbers, make, model and condition. Update and maintain IT asset management systems and spreadsheets. Label and organise equipment in accordance with customer procedures. Track the movement of equipment between users, storage locations and deployment. Prepare equipment for collection, deployment, return or disposal. Maintain an organised ...

accountable for delivering the agreed business strategy, developing the leadership team and ensuring the business delivers sustainable profitable growth, operational excellence and exceptional customer outcomes. Working closely with the wider Pallas Group, the General Manager will lead the continued evolution of MWC Partners by increasing recurring revenue, expanding payments … leadership, direction and motivation across the business. Develop, coach and build a high-performing management team. Foster a culture of accountability, continuous improvement and customer focus. Lead organisational change and succession planning. Strategy Develop and execute the business strategy. Identify opportunities to increase recurring revenue, payments revenue and customer ...

client is seeking an organised and proactive Service Coordinator to join a busy and growing operations team. This role is essential in ensuring the smooth delivery of planned and reactive service works, providing exceptional customer support and maintaining efficient coordination between clients, engineers, suppliers and internal departments. … Responsibilities Coordinate service activities and schedules, liaising with customers, engineers, suppliers and internal teams to ensure work is delivered efficiently. Prepare and issue quotations, follow up opportunities and process associated documentation accurately. Arrange the procurement of parts, materials and equipment required for planned service and maintenance activities. Maintain ...

accounts spanning multiple industries while developing new business opportunities. You will sell complex solutions, requiring a consultative and value-driven sales approach to understand customer needs and create tailored proposals to close opportunities. Primary ResponsibilitiesStrategic Account ManagementDevelop and implement effective territory sales plans to consistently meet and exceed revenue … targets, uncover customer needs and create and maintain a network of stakeholder relationships across several personas. Build comprehensive account strategies that identify cross-sell and upsell opportunities to grow account revenueManage existing account relationships while prospecting for new business opportunitiesIdentify key account stakeholders and implement strategies to grow ...

Norwich (Hybrid) | £31,000 + Bonus I'm delighted to be exclusively partnering with a growing SaaS business as they continue to expand their customer support function. This is an excellent opportunity for a personable and technically minded support professional who enjoys solving problems, delivering exceptional customer service … adoption. This role offers a 35-hour working week, hybrid working, and the opportunity to join a well-established software business with an impressive customer base across the UK. Key Responsibilities Provide 1st and 2nd line support for a SaaS software platform Manage and resolve customer support tickets ...

environment! You will be Supporting the day-to-day management and development of the company's e-commerce channels, ensuring products, content, promotions and customer information are accurate, up to date and presented effectively. The role works closely with marketing, sales, operations, customer service and warehouse team … well as the external partners to help maximise online sales and customer experience. Key responsibilities Website & Online Store Management by working closely with Web Admin Ensure product information, availability and promotions are accurate. Check website pages regularly for errors, broken links and outdated content. Support website merchandising and product ...

Fully Office Based A leading facilities and maintenance provider is looking to appoint an experienced Facilities Helpdesk Manager to oversee and lead a busy, customer-focused Helpdesk operation based in Basildon. This is a key leadership position for an experienced Facilities, Maintenance or FM Helpdesk professional who is looking … take responsibility for operational performance, customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This ...

experienced transport leader with a passion for developing people and driving performance? Do you enjoy motivating teams, solving operational challenges and delivering excellent customer service? Can you build a high-performing culture while ensuring safety, compliance and operational excellence? ArrowXL is looking for a Transport First Line Manager … successful completion of pre-employment checks, including a satisfactory DBS check where required for the role. Main Responsibilities Leading and motivating a team of Service Delivery Crews and Team Leaders, providing coaching, support and development to drive high performance. Maximising fleet utilisation through effective resource planning and cost control ...

code tools Explore practical applications of generative AI and AI assistants across the business Develop AI-powered workflows to support administrative, operational, sales and customer service activities Test, monitor and improve automated processes to ensure they deliver the expected results Maintain documentation for automation workflows and AI solutions … Support the creation of reports and dashboards to provide greater visibility of business performance Explore how data from systems such as CRM, project management, customer support and resource management platforms can be used more effectively Help identify opportunities to improve data quality, accuracy and accessibility Use data to support ...

company that values you– apply today. SUMMARY As the Technical CX Support Specialist for Gozney, you will report to our Senior Technical Customer Experience Manager and be the crucial bridge between our customers and our teams. You will serve as a product specialist, advising cross functional stakeholders with data … approach to identifying technical gaps and leveraging process excellence methodologies will play a key role in enhancing collaboration across teams, ultimately elevating the overall customer experience. RESPONSIBILITES Efficiently manage and respond to customer inquiries across multiple channels, including phone, email and live chat, providing support across all locations ...

recruiting for a Sales Order Administrator to join a well-established and successful business based in the Northwich area. This is a varied, customer-focused role that would suit someone who enjoys being busy, taking ownership of their work and dealing with customers. You’ll be responsible for managing … customer orders from initial receipt right through to dispatch and invoicing, working closely with sales, warehouse and logistics colleagues along the way. It’s a great opportunity for an experienced administrator or customer service professional looking for a role with plenty of variety and responsibility. What ...

admin team weekly. To work with the Project managers to coach, upskill and train site management staff and installation teams. Manage, improve, and develop customer service process, customer satisfaction results across ALL works within CCS. Report weekly on all activities, programmes, completions and issues to the Project … with CSCS Skilled Worker Card (desirable) Experience of Fabric installation and build environment (desirable) Punctuality, professionalism, flexibility and working knowledge of Mobile PDA. Exceptional customer service skills Personal Attributes: You pride yourself on truth and share knowledge for the greater good. You are committed to improvement ...

accounts spanning multiple industries while developing new business opportunities. You will sell complex solutions, requiring a consultative and value-driven sales approach to understand customer needs and create tailored proposals to close opportunities.**Primary Responsibilities****Strategic Account Management*** Develop and implement effective territory sales plans to consistently meet … exceed revenue targets, uncover customer needs and create and maintain a network of stakeholder relationships across several personas.* Build comprehensive account strategies that identify cross-sell and upsell opportunities to grow account revenue* Manage existing account relationships while prospecting for new business opportunities* Identify key account stakeholders and implement ...

such as on/off boarding of consultants, reporting and metrics to support consultant activities and issue resolution. The Delivery Lead provides ownership of customer expectations, and delivery assurance of associated services, deliverables, and all-round outcomes for customers. The Delivery Lead is responsible for quantifying the business benefits … responsibilities of a Delivery Lead. Key Accountabilities: Solution Delivery: Ensure understanding of project vision/SoW deliverables, and any technical requirements as defined by customer Understand SoWs/MSAs and importance of meeting deliverables/expectations of the customer Collaborate with the Account Team to manage risk, project ...

Referral Bonus Scheme Ongoing Training & Career Development The Role As a Local Business Development Manager, you'll be responsible for growing the vehicle business customer portfolio while delivering exceptional customer service and building long-term relationships across your local area. Your responsibilities will include: Developing new local … opportunities and generating sales leads Building and maintaining strong relationships with business customers Promoting vehicle, finance and aftersales solutions Managing existing accounts to maximise customer retention Achieving agreed sales and profitability targets Delivering exceptional customer service throughout the sales process Ensuring compliance with FCA and GDPR regulations ...

home at Ricoh. What you will be doing We are looking for an analyst to provide a single point of contact for the Service Desk, providing first line diagnosis, resolution and functional escalation of incidents and service requests on the client Service Desk. The contracted hours … Monday-Friday and individual shift patterns will be discussed at interview stage. Responsibilities: -Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service ...

Service Desk Controller Location : Peterborough Salary : £34,000 per annum Contract : Full-Time | Permanent Hours: Monday – Friday | 40 Hours Per Week (7:30am – 5:00pm on a rota basis) Hybrid Working – Work from Home 1 Day Per Week After Successful Probation Are you an organised, proactive individual who thrives … fast-paced environment Do you enjoy coordinating people, solving problems and delivering outstanding customer service Our client, a well-established and growing business based in Peterborough, is looking to recruit an experienced Service Desk Controller to become a key member of their busy operations team. This ...