351 to 375 of 2,042 Customer Service Jobs in the UK excluding London

join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week and will involve taking escalations from the Service Desk as well as dealing with walk ups and deskside support. Experience working with users face to face and providing outcome focused customer service is a must … as opposed to a purely numbers focused ticket clearing approach. The successful IT Support Engineer must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills/Experience required: Prior experience within a 2nd Line role Windows 11/O365 Administration and Support Providing proficient face to face engagement with customers. … diagnose hardware issues - Printers and Laptops etc To take ownership of tickets and be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or MSCM is also desired. The 2nd line Support Engineer is required to be onsite in Crawley, 5 days a week for the More ❯

join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week and will involve taking escalations from the Service Desk as well as dealing with walk ups and deskside support. Experience working with users face to face and providing outcome focused customer service is a must … as opposed to a purely numbers focused ticket clearing approach. The successful IT Support Engineer must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills/Experience required: Prior experience within a 2nd Line role Windows 11/O365 – Administration and Support Providing proficient face to face engagement with customers. … diagnose hardware issues - Printers and Laptops etc To take ownership of tickets and be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or MSCM is also desired. The 2nd line Support Engineer is required to be onsite in Crawley, 5 days a week for the More ❯

site work once trained. Key Responsibilities: Deliver technical support via phone, email and remote tools Maintain up-to-date product knowledge on hardware and software Investigate and resolve escalated customer issues Create and update technical support documentation Attend client sites to resolve issues (after training) Assist with system specifications and custom build panels Collaborate with customer service … in technical support or engineering Background in physical security systems such as door entry, access control or CCTV Strong knowledge of Microsoft Windows and IT systems Excellent communication and customer service skills Confident problem-solver, technically curious and methodical Hold a full UK driving licence Bonus if you have: 5+ years in the security systems sector Experience delivering … technical training BTEC/NVQ Level 4 or equivalent in Electrical/Electronic Engineering Why Apply? Competitive salary 25 days holiday + bank holidays, increasing with service Annual bonus and commission schemes Pension scheme, life assurance, and health perks Modern working environment in Luton Ongoing training and long-term career development Regular social and wellbeing events Ready to make More ❯

site work once trained. Key Responsibilities: Deliver technical support via phone, email and remote tools Maintain up-to-date product knowledge on hardware and software Investigate and resolve escalated customer issues Create and update technical support documentation Attend client sites to resolve issues (after training) Assist with system specifications and custom build panels Collaborate with customer service … in technical support or engineering Background in physical security systems such as door entry, access control or CCTV Strong knowledge of Microsoft Windows and IT systems Excellent communication and customer service skills Confident problem-solver, technically curious and methodical Hold a full UK driving licence Bonus if you have: 5+ years in the security systems sector Experience delivering … technical training BTEC/NVQ Level 4 or equivalent in Electrical/Electronic Engineering Why Apply? Competitive salary 25 days holiday + bank holidays, increasing with service Annual bonus and commission schemes Pension scheme, life assurance, and health perks Modern working environment in Luton Ongoing training and long-term career development Regular social and wellbeing events Ready to make More ❯

ServiceNow Implementation Specialist UK (Hybrid/Flexible working)Salary: Negotiable (depending on experience) Are you a ServiceNow expert with a passion for transforming customer, employee, and technology experiences? We're looking for a ServiceNow Implementation Specialist to join our clients Digital Customer Experience (DCX) practice. This is a technical and strategic role, offering the opportunity to design, build … integrate cutting-edge ServiceNow solutions that drive seamless workflows and unlock real value for both customers and employees. What you'll do Develop and deliver ServiceNow workflow applications, including: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, onboarding, workplace service delivery Design modern user experiences using … via REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules and external platforms. What you'll bring Proven expertise with the ServiceNow platform (Customer, Technology, and Employee Experience workflows). Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycles (onboarding, career development). Technical proficiency in JavaScript, HTML, CSS, Glide More ❯

DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking … you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health … resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at More ❯

Bonus £6,300 Car Allowance £7,200 Excellent Benefits Package The Role - Applications Specialist, Pathology Laboratory Diagnostics Following continued growth this market-leading organisation now seeks to recruit a customer focused Applications Specialist responsible for: Performing pre-sales demonstrations and post-sales customer training Onboarding new customers by engaging teams in the launch Travelling to prospective customer … able to demonstrate: Previous experience in an application specialist or biomedical scientist role with one or more of the following specialisations: - haematology - immunology - clinical chemistry - molecular - life sciences Excellent customer service and communication skills The Company - Applications Specialist, Pathology Laboratory Diagnostics This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the … investment in research and development is second to none in their industry, ensuring that they remain a market leader At the core of their business lie product innovation, excellent customer service and good people This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and/or employment More ❯

Our client is looking for a Technical Sales Support professional to join their team. This role is all about combining technical know-how with excellent customer service to support clients and internal teams. Youll provide technical expertise, prepare documentation, and ensure tailored solutions are delivered smoothly. What youll do: Assess project requirements and recommend solutions Prepare technical quotations … proposals, and drawings (training on SolidWorks provided) Support customer enquiries and product presentations Develop deep product knowledge of their systems, features, and industry applications Work in collaboration with both technical and non-technical teams What theyre looking for: Technical customer service background in either construction, power, or utilities Great communication skills and able to explain technical information … clearly Strong customer focus and relationship-building skills Commitment to continuous learning and improvement Proficient in MS Office; training provided for Sage 200, Salesforce & SolidWorks Ideally experience reading and interpreting technical specifications, drawings, catalogues, standards, and installation guides (Full training to be provided) Willingness to travel occasionally About you: Youre technically minded, proactive, and enjoy solving problems for customers. More ❯

international markets, supporting a high-performing B2B eCommerce portal generating over £2.3 billion in revenue. This role is pivotal in enabling market teams to deliver consistent, scalable, and customer-centric digital solutions. Key Responsibilities: Serve as the primary point of contact for regional market teams, supporting production services and identifying areas where technology can add value. Build strong relationships … solutions and scalable frameworks. Understand and communicate cultural nuances across regions to support effective collaboration and delivery. Manage portal performance and support local portal managers in achieving commercial and customer service goals. Collaborate with sales, product, and customer service teams to enhance portal capabilities and drive business outcomes. Support proposal writing, stakeholder engagement, and expectation management More ❯

international markets, supporting a high-performing B2B eCommerce portal generating over £2.3 billion in revenue. This role is pivotal in enabling market teams to deliver consistent, scalable, and customer-centric digital solutions. Key Responsibilities: Serve as the primary point of contact for regional market teams, supporting production services and identifying areas where technology can add value. Build strong relationships … solutions and scalable frameworks. Understand and communicate cultural nuances across regions to support effective collaboration and delivery. Manage portal performance and support local portal managers in achieving commercial and customer service goals. Collaborate with sales, product, and customer service teams to enhance portal capabilities and drive business outcomes. Support proposal writing, stakeholder engagement, and expectation management More ❯

and technically proficient Dynamics 365 Administrator to be at the forefront of our digital transformation initiatives. This role requires a deep understanding of the Dynamics 365 CRM platform (Sales, Customer Service, Project Operations) to manage, configure, and maintain our system, ensuring it meets business needs and supports organisational goals. Key Responsibilities as a Dynamics 365 Administrator: Manage the … system functionality and user experience. Key Skills and Experience for a Dynamics 365 Administrator: Essential: 3+ Years of experience in administration and development in Dynamics 365 CRM Modules Sales, Customer Service, Project Operations. Proficiency in Dynamics 365 administration, including user management, security roles, and system configuration. Knowledge of Power Platform tools (Power Apps, Power Automate, Power BI). … e.g.: MB230, MB280, MB910. Sales and Services Co-Pilot experience. Competencies and Skills: Strong business acumen with a technical background. Excellent written and verbal communication skills with a strong customer focus. Highly motivated for learning, development, and self-improvement. Strong interpersonal skills with the ability to engage and build strong relationships with business and IT leaders, project team members More ❯

make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Customer Service Team Leader In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each … day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because … meaningful work that drives real impact. - The work model for the role is: hybrid 2-3 days per week from our Leeds location {#LI-hybrid} Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Recommending appropriate solution for customer requests and coordinating with the related More ❯

We’re excited to offer a fantastic opportunity for a Client Advisor to join our dynamic technology company in the property sector. If you're passionate about delivering exceptional customer service, thrive in fast-paced environments, and enjoy building strong relationships, this role could be the perfect fit for you. About the role As a Client Advisor in … efficiently and with care. From handling client enquiries through various channels (phone, email, etc.) to completing tasks using our organisation's software, your focus will be on delivering exceptional service that aligns with our KPIs and company standards. In this role, you’ll take ownership of customer issues, working proactively to resolve them and contributing to a smooth … in line with our established procedures, and work closely with colleagues to meet departmental goals. About You To succeed, you’ll need a strong understanding of the importance of customer service, excellent computer skills (including proficiency in Microsoft Office), and the ability to build relationships at all levels. Clear communication is key, and you’ll need to feel More ❯

either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The … The Support Engineer will join an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create … your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and Exchange Full UK driving license If you're looking More ❯

hours per week, hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations … Fortinet Switches, Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills & Experience A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is … check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities More ❯

Administrator/Business Support Administration Assistant who has excellent administrative, organisational, time-management, customer service and communication skills is required for an award-winning IT Management Solutions company based in Worthing, West Sussex. SALARY: £23,873 - £25,000 per annum (depending on experience) + Benefits LOCATION: Worthing, West Sussex (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING … 00am to 17:30pm JOB OVERVIEW We have a fantastic new job opportunity for an Administrator/Business Support Administration Assistant who has excellent administrative, organisational, time-management, customer service and communication skills. Working as the Administrator/Business Support Administration Assistant you will handle a variety of office administration tasks, working closely with the Business Support Manager … greeting visitors Maintain office supplies and manage filing systems (both physical and digital) Perform general administrative duties and update contact lists Business Support Monitor Sales and Accounts inboxes Process customer orders, licenses, and maintenance requests with a focus on accuracy Manage all accounting transactions, including raising invoices, credit notes, and purchase orders, using QuickBooks Online Handle invoicing discrepancies and More ❯

Broadband & Utility packages, completely? free after two years ·????????£1,000 Refer A Friend Scheme ·????????25 days holiday allowance plus bank holidays- increasing up to 30 days with length of service ·????????£250 Bright Ideas Scheme ·????????Quarterly Top Performer's Day Out ·????????Buy & Sell holiday allowance scheme ·????????Death in service benefit ·????????Friday fridge ·????????Paid Charity leave? What will you be … minimal supervision. Perform advanced diagnostics and fault isolation using tools such as packet capture analysis, SIP tracing, and router configuration interfaces (e.g., CLI, GUI). Troubleshoot and resolve complex service-affecting issues including latency, jitter, call routing anomalies, and authentication failures across multi-vendor platforms. Liaise with third-party providers (e.g., carriers, hardware vendors, hosted service platforms) to … actions, timestamps, and communications are logged in accordance with internal standards and regulatory frameworks (ISO 27001, GDPR). Conduct validation testing post-resolution, including line tests, QoS verification, and service restoration checks to ensure no residual impact to the customer. Proactively monitor ticket queues and system alerts, triaging based on severity, SLA targets, and customer impact to maintain More ❯

to avoid a recurrence• When onboarding a new colleague, you will often be their first experience of tech, so we are looking for someone with great hardware knowledge and customer service skills.• Our hardware fleet is a valuable asset, you will take pride in maintaining it to the highest standards throughout its life and disposing of it responsibly … with cyber security and audit requirements. Liaise with suppliers and vendors for warranty claims, parts replacement, repairs, and procurement of new hardware. Respond to and resolve IT incidents and service requests promptly and professionally, ensuring all tickets are logged, prioritised, and resolved in line with agreed SLAs. Contribute to knowledge sharing by creating documentation or guides to help improve … troubleshooting). Experience or interest in diagnostic tools and performance testing software. Awareness of data protection and security, including safe data handling and secure data erasure practices. Passionate about customer service, ensuring clear, friendly, and professional support for colleagues. Excellent communication skills (written and verbal) with the ability to explain technical concepts in simple terms. Organised and methodical More ❯

software using remote tools and deskside support Assist in maintaining and updating IT documentation, including user guides and troubleshooting procedures Establish good working relationships with users and provide exceptional customer service In addition to the duties listed, the jobholder is required to perform other reasonable duties (within the jobholders’ capabilities) assigned by line management. Company Values: Trust Trust … the way in everything we do, and we hold ourselves to the highest possible standards in all areas. This is how we repeatedly deliver the exceptional performance and unparalleled service that satisfies each client. Partnership By working proactively with our clients, partners, the Lloyd’s market, and by keeping closely aligned with their changing needs, we will together ensure … Months Positions Available 1 Closing Date Friday, 26th September 2025 Start Date Monday, 6th October 2025 Desired Skills Communication skills Team working Microsoft Office Written communication skills Strong customer service skills Logical approach Eagerness to learn Qualifications 5 GCSE's including English and Maths GCSE, grade (A*-C/9-4 or equivalent) (Essential) About the Employer HAMPDEN More ❯

to:- Manage and maintain the EPOS system including product uploads, pricing changes and general stock management Provide daily, weekly and monthly reports to key personnel on business performance Provide customer service and support to stores Monitor stock movement and store cash flow Liaising with suppliers on upcoming and current product information Any additional tasks as requested Requirements: Strong … customer service skills and attention to detail Strong IT skills including a good working knowledge of Microsoft Office suite, particularly Excel. Experience with EPOS systems or product databases preferred but not essential (training provided) Ability to work independently and manage time effectively Previous office experience essential In return for your hard work, we offer a generous staff discount More ❯

and training for its IT staff. You will be responsible for providing infrastructure and helpdesk support for a growing SME. If you have a strong passion for delivering outstanding customer service and problem solving, this is the role for you! Responsibilities: Troubleshooting hardware and software issues, providing end-user support, delivering operational support, assisting with projects Design, implement … Azure design/architecture training Proven experience working in IT infrastructure engineering or similar role Excellent knowledge of Windows Server, DNS, DHCP, Active Directory Strong problem-solving skills Outstanding customer service Excellent communication and documentation skills If you are ready for a new challenge and to work for an organisation that offer career progression, this could be for More ❯

Have you recently finished college or university and are looking to move into the world of sales and proactive customer service? Or are you currently working in customer service or telesales and looking for a new challenge? Our client is a world-class technology distributor of consumer, business and enterprise products from a mixture of established … and a willingness to learn. You need to be organised and a strong communicator. The role will suit someone who is IT-literate with drive and enthusiasm and excellent customer service. Ideally you will have some commercial awareness of margins and sales, the ability to absorb new information quickly and a determination to achieve targets. This is a great More ❯

ll be in charge of our logistics and warehouse operations. This super important role includes: Processing orders efficiently Coordinating warehouse activities Managing Logistical activities of the company Supporting the customer service team Hey there! We're looking for a Logistics Manager to join our team. You'll be super important in getting our shipments packed up just right … needed, as you step into the role, you will start monitoring the global logistics to ensure we always adhere to the latest guidelines Communication & Coordination Team Updates: Keep the customer service team informed on dispatch statuses and any delays. Courier Liaison: Work with couriers to resolve urgent delivery issues (e.g., rerouting parcels). Reporting: Provide detailed reports on … inventory discrepancies, stock shortages, customer behavior patterns, logistics trends, and courier costs to colleagues from upper management for informed decision-making. Warehouse Operations Workplace Maintenance: Keep the workspace clean and organised, adhering to health and safety protocols. Inventory Audits: Assist with weekly stock audits and cycle counts. Product Management: Label and store incoming products accurately. Requirements Communication: Good verbal More ❯

market leading technology where we provide support for our 1200+ offices that are based all over England, Scotland and Wales. Our main focus at GEM is to provide exceptional customer service whilst booking a high volume of valuations & mortgage appointments for our branchesThis role is pivotal in supporting our sales and service functions by providing accurate, insightful … and automate repetitive reporting tasks. Produce league tables, performance reports and KPIs on a daily, weekly and monthly basis. Generate ad-hoc reports to support our Sales, Lettings and Customer Service teams. Collaborate with managers across departments to understand reporting requirements and provide tailored insights. Continuously improve reporting processes to enhance accuracy, efficiency and impact. Skills, Knowledge and More ❯

transactions between trading partners, helping to enhance efficiency, reduce costs, and promote sustainability. Trusted by some of the biggest names in the sector, they are passionate about innovation, exceptional customer service, and delivering reliable solutions to the construction community. Key Requirements We are looking for an organised and proactive Delivery Coordinator with strong communication and multitasking skills. You … will thrive in a fast-paced environment, managing multiple priorities whilst maintaining a high standard of customer service and operational excellence. Must-have skills and experience: Proven administrative support experience, including scheduling customer meetings, preparing reports, and maintaining accurate documentation. Strong communication skills confident liaising with customers, stakeholders, external partners, and internal teams to ensure smooth project … such as meeting minutes, status reports, and delivery plans. Highly organised, with the ability to work efficiently with multiple departments and to tight deadlines. Comfortable and confident in a customer-facing role . Role & Responsibilities As a Delivery Coordinator, you will play a key role within the operations team, managing all areas of the delivery function to ensure a More ❯