351 to 375 of 2,806 Customer Service Jobs in the UK excluding London

Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To £43,000 Bonus 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must be able to demonstrate: A competent background as a … field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital More ❯

Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To £43,000 Bonus 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must be able to demonstrate: A competent background as a … field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital More ❯

IT Service Desk Analyst required to work office based, Monday to Friday in Liverpool. Shift hours are 8am to 4pm or 9am to 5pm. You will be expected to be on call, once on month. You will be reporting directly to the IT Service Desk Lead. You will … be joining the IT Service Desk Team based in Liverpool. where you will provide expert assistance in resolving technical issues. Job responsibilities: Troubleshooting both hardware and software problems. managing and maintaining support tickets and ensuring timely and efficient resolution of support requests. Following processes to effectively troubleshoot or set … operations. You will be required to meticulously document and log support activities and resolutions. You will place a strong emphasis on delivering high-quality customer service and support. Skills required: Proven 6 months to 12 months as 1st line in IT. Enjoy working in a collaborative and team More ❯

Field Service Engineer - Norwich area at Flowbird UK Are you passionate about hands-on technical problem-solving? Do you want to be part of a field-based team where you can apply your skills to maintain and optimise critical systems? If so, please get in touch! Flowbird is a … and deliver intelligent public transport andparking solutions that help people and cities to move forward. About the Role: We're looking for a Field Service Engineer to join our team covering the Norwich area in the UK . You'll provide first-line customer support, servicing, and repairing … maintenance and repairs on ticketing equipment. Diagnose and resolve basic software issues using PC tools. Ensure a first-time fix approach and deliver excellent customer service . Maintain clear communication and escalate major issues as needed. Keep accurate records and manage service calls via the call management More ❯

Permanent Job Customer Support Advisor £25,000 Altrincham based - free parking available 9am 5pm, Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do … to join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, youll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide customers … through their service journeyfrom onboarding to technical support and equipment returns Diagnose and resolve software, hardware, and connectivity queries using remote tools Check device data for accuracy and provide insightful reports Liaise with internal teams to resolve complex technical issues Maintain accurate records in a CRM system (experience with More ❯

be responsible for providing high-quality technical support to our customers. You will play a key role in troubleshooting, resolving complex issues, and ensuring customer satisfaction. Your expertise in 2nd line support will be crucial in handling escalated issues and providing guidance to junior team members. To be successful … this role, you should have experience in working with different technologies, including MS Server, Desktop, Active Directory, and Networking. A can-do attitude, strong customer services skills, and excellent technical and communication skills are essential. Key Duties Incident Management: Efficiently diagnose and resolve complex technical issues escalated from 1st … line support, involving network, hardware, and software problems. Customer Service: Deliver exceptional customer service, ensuring timely and effective resolution of IT issues. Technical Guidance: Provide mentorship and guidance to junior helpdesk staff, assisting in their technical development. Documentation: Maintain detailed records of IT issues and resolutions More ❯

experience covering the entire retail and e-commerce lifecycle Work in a collaborative environment with international team members Receive comprehensive training in retail operations, customer service, and product knowledge Contribute actively to the company’s UK growth and market development Benefits Monthly gifts featuring selected POP MART toys … and detail-oriented E-Commerce Executive to manage and enhance POP MART UK’s online platforms, contributing to brand growth and ensuring a seamless customer experience. This role will report directly to the Head of Retail UK , and work closely with HQ in China for technical and brand support. … refunds Manage inventory across platforms and coordinate with warehousing to ensure availability Maintain product listings and optimise content for conversion Provide timely and effective customer service across digital channels Monitor customer feedback and help implement service improvements Analyse sales performance and platform data, identifying opportunities for More ❯

experience covering the entire retail and e-commerce lifecycle Work in a collaborative environment with international team members Receive comprehensive training in retail operations, customer service, and product knowledge Contribute actively to the company’s UK growth and market development Benefits Monthly gifts featuring selected POP MART toys … and detail-oriented E-Commerce Executive to manage and enhance POP MART UK’s online platforms, contributing to brand growth and ensuring a seamless customer experience. This role will report directly to the Head of Retail UK , and work closely with HQ in China for technical and brand support. … refunds Manage inventory across platforms and coordinate with warehousing to ensure availability Maintain product listings and optimise content for conversion Provide timely and effective customer service across digital channels Monitor customer feedback and help implement service improvements Analyse sales performance and platform data, identifying opportunities for More ❯

experience covering the entire retail and e-commerce lifecycle Work in a collaborative environment with international team members Receive comprehensive training in retail operations, customer service, and product knowledge Contribute actively to the company’s UK growth and market development Benefits Monthly gifts featuring selected POP MART toys … and detail-oriented E-Commerce Executive to manage and enhance POP MART UK’s online platforms, contributing to brand growth and ensuring a seamless customer experience. This role will report directly to the Head of Retail UK , and work closely with HQ in China for technical and brand support. … refunds Manage inventory across platforms and coordinate with warehousing to ensure availability Maintain product listings and optimise content for conversion Provide timely and effective customer service across digital channels Monitor customer feedback and help implement service improvements Analyse sales performance and platform data, identifying opportunities for More ❯

highly desirable. The ideal candidate will be able to write clear documentation and have the ability to maintain server and networking systems to minimise service outages. We value excellent customer service, attention to detail, and strong communication skills. What do you need to be successful as a … highly desirable. The ideal candidate will be able to write clear documentation and have the ability to maintain server and networking systems to minimise service outages. We value excellent customer service, attention to detail, and strong communication skills. Who we are Activate Learning is a pioneering education More ❯

wide variety of AV technology to suit the clients needs. About You This role delivers a high quality, proactive and timely in-house AV service to internal and external clients, ensuring excellent customer service and client experience of the Ri. As the successful applicant, you will work … receive a proactive and consistent service. You will also advise clients about AV needs for conferences and events, establishing and ensuring the delivery meets customer expectations. To be successful in this role you will have: Experience of running live events and conferences, including running sound desks, lighting, and video. … used in the installation, modification, maintenance and repair of IT/AV hardware and software. Excellent communication skills and a strong understanding of good customer service. A working knowledge of IT systems including computer configuration/settings, Salesforce, web-streaming technologies, video and sound editing programs would be ideal. More ❯

wide variety of AV technology to suit the clients needs. About You This role delivers a high quality, proactive and timely in-house AV service to internal and external clients, ensuring excellent customer service and client experience of the Ri. As the successful applicant, you will work … receive a proactive and consistent service. You will also advise clients about AV needs for conferences and events, establishing and ensuring the delivery meets customer expectations. To be successful in this role you will have: Experience of running live events and conferences, including running sound desks, lighting, and video. … used in the installation, modification, maintenance and repair of IT/AV hardware and software. Excellent communication skills and a strong understanding of good customer service. A working knowledge of IT systems including computer configuration/settings, Salesforce, web-streaming technologies, video and sound editing programs would be ideal. More ❯

wide variety of AV technology to suit the clients needs. About You This role delivers a high quality, proactive and timely in-house AV service to internal and external clients, ensuring excellent customer service and client experience of the Ri. As the successful applicant, you will work … receive a proactive and consistent service. You will also advise clients about AV needs for conferences and events, establishing and ensuring the delivery meets customer expectations. To be successful in this role you will have: Experience of running live events and conferences, including running sound desks, lighting, and video. … used in the installation, modification, maintenance and repair of IT/AV hardware and software. Excellent communication skills and a strong understanding of good customer service. A working knowledge of IT systems including computer configuration/settings, Salesforce, web-streaming technologies, video and sound editing programs would be ideal. More ❯

Permanent Job Customer Support Advisor £25,000 Altrincham based - free parking available 9am 5pm, Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do … to join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, you ll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide … customers through their service journey from onboarding to technical support and equipment returns Diagnose and resolve software, hardware, and connectivity queries using remote tools Check device data for accuracy and provide insightful reports Liaise with internal teams to resolve complex technical issues Maintain accurate records in a CRM system More ❯

Permanent Job Customer Support Advisor £25,000 Altrincham based - free parking available 9am – 5pm, Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do … to join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, you’ll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide … customers through their service journey—from onboarding to technical support and equipment returns Diagnose and resolve software, hardware, and connectivity queries using remote tools Check device data for accuracy and provide insightful reports Liaise with internal teams to resolve complex technical issues Maintain accurate records in a CRM system More ❯

Position: Digital Radiography Field Service Engineer (Southern UK) Salary & Benefits: Starting salary of £37,278 per annum Company vehicle Comprehensive Company pension plan 33 days of annual leave Extensive equipment training provided Position Overview: Due to continual growth, we are excited to offer an opportunity for a Digital Radiography … Field Service Engineer to join our expanding Service Division Team. This is a home-based role covering the South of the UK, with additional travel across the UK as required. As a key Member of our Team, you will specialise in maintaining, troubleshooting, and repairing our cutting-edge … hardware, and networking, in addition to general X-ray equipment. Your role will be crucial in ensuring our Customers receive the highest level of service and support. You will be expected to maintain a high standard of customer service, building strong, lasting relationships with Clients and ensuring More ❯

Position: Digital Radiography Field Service Engineer (Southern UK) Salary & Benefits: Starting salary of£37,278 per annum Company vehicle Comprehensive Company pension plan 33 days of annual leave Extensive equipment training provided Position Overview: Due to continual growth, we are excited to offer an opportunity for a Digital Radiography … Field Service Engineer to join our expanding Service Division Team. This is a home-based role covering the South of the UK, with additional travel across the UK as required. As a key Member of our Team, you will specialise in maintaining, troubleshooting, and repairing our cutting-edge … hardware, and networking, in addition to general X-ray equipment. Your role will be crucial in ensuring our Customers receive the highest level of service and support. You will be expected to maintain a high standard of customer service, building strong, lasting relationships with Clients and ensuring More ❯

Team Manager to join our team in Bristol on a full-time 6-month secondment.This is an exciting opportunity to join a high-performing Customer Application Solutions Team (CAST) as a Team Manager. You'll work closely with the CAST Team Manager to expand and develop an established team … integrating new workflows resulting from Connected Insurance initiatives, while maintaining service level agreements (SLAs) across existing operations. In this role you will: Provide inclusive and supportive leadership to a team of skilled Account Managers, ensuring the consistent delivery of excellent customer service and driving a culture of … supporting customers navigate Connected Insurance onboarding, including pairing with the Drive Safe with Motability app. Provide leadership on sensitive cases, including instances where a customer may need to be removed from the scheme due to driving behaviours outside of acceptable parameters. Manage a third-party supplier - TGSS who install More ❯

in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from you! The Role As an IT Helpdesk Technician, you will play a pivitol role for … our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local schools in the area Escalation: Escalating complex issues to … higher-level support teams as necessary. Documentation: Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows OS/Server Active Directory & Group Policies Office 365 & Azure Administration Software Troubleshooting Basic knowledge More ❯

Centre Work at the forefront of CX Solutions. Leverage AI and modern technology. Future proof your career! Our client is a market leader in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global … customer team. If you are looking for an exciting job opportunity that will future proof your career, read on. The role of Technical Account Manager (TAM) is part of a professional services team and is a post-sales focused technical support and advisory role. You will join a talented … global team with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success More ❯

fast-paced environment. You will be assisting technical and non-technical users in resolving issues reported via email, telephone, face to face or via Service Desk tickets. You will be highly motivated, proactive and have a “can-do” attitude towards delivering excellent service to our user community. You … excellent spoken and written communication skills as you will be liaising with all areas of the business and at all levels. Key Behaviours Excellent Customer Service Skills – A high level of customer service skills working within a high pressure IT environment, delighting our users with a … new and existing tickets assigned to you ensuring SLA’s are met and KPI requirements are fulfilled. Logging, management and ownership of Incidents and Service Requests via the IT ticketing system providing first time fixes where appropriate Interaction with customers at all levels within the business via phone, email More ❯

united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn … and grow together, celebrating the big and small moments that make every day amazing. We're looking for Sales Executives to join our business customer mixed electricals sales team. If you're looking for your first step or to develop your career further in a sales or account management … ll be responsible for: Proactively making outbound to and taking inbound sales calls and enquiries from new and existing business customers Generating new business customer sales leads across multiple lead sources Providing bespoke sales quotes matching the best possible deal for the customer considering their needs Managing new More ❯

2ndLine Service Engineer A fantastic opportunity arisen for an 2ndLine Service Engineer to join national IT Support company based in Lincoln. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to … their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the … strongest of teams! As a 2ndline engineer your role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on … a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on … a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing More ❯