351 to 375 of 1,898 Customer Service Jobs in the UK excluding London

Senior Platform Product Owner

Hiring Organisation
Forward Role
Location
Chester, Cheshire, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
core operational platform that supports a growing travel and tour operating business. This role is critical to ensuring that reservations, operations, finance, contracting and customer service teams have scalable, efficient and compliant systems that enable high-quality customer experiences and commercial performance. You will own the product … with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades. Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams. Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented. Ensure workflows ...

End User Support Engineer

Hiring Organisation
nimbus
Location
Slough, Berkshire, UK
Employment Type
Full-time
provide technical assistance and ensure seamless productivity for our employees. This role involves troubleshooting, configuring, and optimising Google Workspace applications, while delivering exceptional customer service and maintaining high standards of operational efficiency. Salary: £45,000 - £50,000 + bonus + benefits based on experience SC cleared (or prepared … Knowledge of ITIL processes and ticketing systems (e.g.,Jira, JumpCloud). Excellent problem-solving skills and ability to work under pressure. Strong communication and customer service skills. Preferred: Experience with scripting (e.g., Google Apps Script, PowerShell, or Python). M365 administrator experience Key Attributes Customer-focused mindset ...

Customer Support Manager

Hiring Organisation
Damia Group
Location
Sunderland, Tyne and Wear, UK
Customer Support Manager – Newcastle – circa £50K base + benefits** We are recruiting on behalf of an organisation based in Newcastle, who have a Dental Practice Management Software - providing innovative solutions trusted by dental practices across the UK and Ireland. Customer support is the cornerstone to their success … therefore this role is, and always will be, at the very heart of the business. The Customer Support Manager is responsible for ensuring the dental practice clients receive consistently excellent support that is responsive, empathetic, and effective. You will lead the transformation of the Customer Support team ...

Customer Support Manager

Hiring Organisation
Damia Group
Location
Newcastle Upon Tyne, England, United Kingdom
Customer Support Manager – Newcastle – circa £50K base + benefits** We are recruiting on behalf of an organisation based in Newcastle, who have a Dental Practice Management Software - providing innovative solutions trusted by dental practices across the UK and Ireland. Customer support is the cornerstone to their success … therefore this role is, and always will be, at the very heart of the business. The Customer Support Manager is responsible for ensuring the dental practice clients receive consistently excellent support that is responsive, empathetic, and effective. You will lead the transformation of the Customer Support team ...

IT Administrative Assistant

Hiring Organisation
Teva
Location
Castleford, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Support onboarding and offboarding processes by coordinating IT access, hardware, and software setup. Manage and update ITOA department records, including software licenses, contracts, and service agreements. Process invoices and purchase orders related to ITOA purchases. Liaise with vendors and service providers as needed. Ensure compliance with company policies … Have: Previous experience as an administrative assistant, preferably in an IT or technical environment. A qualification(s) within Business Administration, IT or Customer Service would be advantageous. Proficiency with office software (M365) and a basic understanding of IT terminology and processes. Experience with asset management or procurement systems. ...

IT Apprenticeship

Hiring Organisation
Baltic Apprenticeships
Location
Luton, Bedfordshire, South East, United Kingdom
Salary
£14,000
through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through … Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude  Your Training with Baltic This apprenticeship is more than just a qualification ...

IT Apprenticeship

Hiring Organisation
Baltic Apprenticeships
Location
Bedford, Bedfordshire, South East, United Kingdom
Salary
£14,000
through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication, and sharpening your people skills in Customer Service Fundamentals, this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through … Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude Your Training with Baltic This apprenticeship is more than just a qualification ...

First Line Support

Hiring Organisation
Adecco
Location
Wolverhampton, West Midlands, England, United Kingdom
Employment Type
Contractor
Contract Rate
£12.60 per hour
Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £12.60 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based … Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! Role Summary Acting as the first point of contact to both internal and external customers. ...

Trainee Recruitment Consultant

Hiring Organisation
Fruition Group
Location
Leeds, UK
this opportunity! Not a Graduate? No problem, we are looking for people to join our team with experience working in Sales, Retail, Hospitality, Customer Services, Events, Marketing, Recruitment or similar areas – that would love to start a career in recruitment. Working in recruitment isn't for the faint-hearted … driven to succeed in your career. It's a great sector to get into if you want exposure to sales, marketing, and events, customer service and so many other industries, as it's such a multifaceted role where no day is the same! You will start to build ...

1st / 2nd Line Support Technician

Hiring Organisation
Deerfoot Recruitment Solutions
Location
Fareham, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
paced software environment . You will support users with hardware and software issues via phone, email, remote access, and in-person interactions, ensuring excellent customer service and minimising downtime. Key Responsibilities: Provide 1st/2nd line service desk support Install, upgrade, and troubleshoot Windows and hardware systems … support role Knowledge of EPoS systems, Windows OS, networking, and desktop hardware Experience with remote support tools, SQL Server, and Microsoft services Strong customer service and communication skills Benefits: BUPA & Pension after successful probation Career progression opportunities Apply now! Deerfoot Recruitment Solutions Ltd is a leading independent tech ...

Junior Support Analyst

Hiring Organisation
Berry Recruitment
Location
South East, United Kingdom
Employment Type
Permanent
Salary
£26000/annum
leading provider of healthcare service solutions are looking for a Junior Support Analyst to join the team in the office based in Totton. The job involves: Providing first-point technical support for users via telephone, email, and ticketing systems, resolving common IT issues quickly. Troubleshooting problems with desktops, laptops … user devices. Logging all incidents and requests accurately, escalating more complex issues to the 2nd or 3rd Line when required. Providing excellent customer service experiences. About you: What are we looking for? A keen interest in IT Customer service experience would be advantageous Technical IT experience ...

Junior Support Analyst

Hiring Organisation
Berry Recruitment Group Ltd
Location
Lyndhurst, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£26,000
leading provider of healthcare service solutions are looking for a Junior Support Analyst to join the team in the office based in Totton. The job involves: Providing first-point technical support for users via telephone, email, and ticketing systems, resolving common IT issues quickly. Troubleshooting problems with desktops, laptops … user devices. Logging all incidents and requests accurately, escalating more complex issues to the 2nd or 3rd Line when required. Providing excellent customer service experiences. About you: What are we looking for? A keen interest in IT Customer service experience would be advantageous Technical IT experience ...

Deskside Technician

Hiring Organisation
Stefanini EMEA
Location
Broughton, Scottish Borders, UK
Employment Type
Full-time
corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations … procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirement's: Excellent proven track record supporting clients in a financial environment Excellent proven customer service based approach Proven ...

Deskside Technician

Hiring Organisation
Stefanini EMEA
Location
Livingston, West Lothian, UK
Employment Type
Full-time
corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations … procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirement's: Excellent proven track record supporting clients in a financial environment Excellent proven customer service based approach Proven ...

Deskside Technician

Hiring Organisation
Stefanini EMEA
Location
Edinburgh, Scotland, United Kingdom
corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations … procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirement's: Excellent proven track record supporting clients in a financial environment Excellent proven customer service based approach Proven ...

Deskside Technician

Hiring Organisation
Stefanini UK Ltd
Location
Edinburgh & Lothians, Scotland, United Kingdom
Employment Type
Contract
Contract Rate
£35,000
corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations … procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirement's: Excellent proven track record supporting clients in a financial environment Excellent proven customer service based approach Proven ...

Business Development Executive

Hiring Organisation
Business Stream
Location
Edinburgh, Midlothian, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 35,000 Annual
marketing and commercial teams to maximise sales opportunities. The ideal candidate will excel in managing the sales pipeline, preparing compliant proposals, supporting environmental and customer service initiatives, maintaining high technical knowledge, and demonstrating strong administration and adherence to company values, policies, and industry standards. Essential criteria Proven … attention to detail are required, as well as proficiency with Microsoft Word and Excel. Candidates should be self-motivated, target-driven, passionate about customer service, and able to work flexibly within a fast-paced team. Candidates must have a minimum of Standard Grade/GCSE or equivalent. Desirable ...

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247

Hiring Organisation
Corriculo Ltd
Location
Oxford, Oxfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop … innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity ...

IT Application Specialist

Hiring Organisation
Bensons for Beds
Location
Accrington, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£0 per annum
leading-edge IT and business systems—ensuring our team members have the secure, seamless digital tools they need to deliver the very best service to our customers. Don’t worry if you haven’t worked in our industry before—full training on our applications and processes will be provided … Responsibilities for IT Application Support and Management Provide expert user support for core business and IT applications, resolving technical issues and maintaining excellent customer service for internal stakeholders. Monitor applications to ensure optimal performance, identifying and resolving potential issues before they impact business operations. Collaborate with end users ...

Advanced IT Apprentice

Hiring Organisation
University of Bath
Location
Claverton Down, Bath, Avon, England, United Kingdom
Employment Type
Contractor
Contract Rate
Competitive salary
advanced apprenticeship, and the successful applicant will receive support for a formal Level 6 day-release training course, additional training in IT, AV and customer service may also be provided. During your apprenticeship, there will be an opportunity to gain experience working in different areas … allow you to put your newly gained skills to practical use.You will work with the team to provide an outstanding IT and AV service to both our students and staff. No two days will be the same, providing help and advice in person, via telephone and remote support ...

Advanced IT Apprentice

Hiring Organisation
University of Bath
Location
Bath, Somerset, South West, United Kingdom
Employment Type
Contract
Contract Rate
£22,000
advanced apprenticeship, and the successful applicant will receive support for a formal Level 6 day-release training course, additional training in IT, AV and customer service may also be provided. During your apprenticeship, there will be an opportunity to gain experience working in different areas … allow you to put your newly gained skills to practical use. You will work with the team to provide an outstanding IT and AV service to both our students and staff. No two days will be the same, providing help and advice in person, via telephone and remote support ...

IT Operations Manager

Hiring Organisation
Apache Associates
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £65,000 per annum
Operations Manager London/South East £55,000 - £65,000 Our client who are a Managed Service Provider are seeking an experienced IT Operations Manager to lead and inspire their IT Support team. This is a hands-on leadership role and ideal for someone who is passionate about developing … high-performing teams, delivering exceptional customer service and maintaining seamless IT operations, with a strong focus on Mac environments. You will have the flexibility of working hybrid and for a support and fun organisation. As the IT Operations Manager, you will be responsible for aligning the team with ...

Technical Installer

Hiring Organisation
Octave Recruitment Ltd
Location
Pontyclun, Rhondda Cynon Taf, Mid Glamorgan, United Kingdom
Employment Type
Contract
Contract Rate
£16/annum
join the team as part of an equipment swap-out programme. This role is ideal for someone who enjoys hands-on work, providing excellent customer service, and learning new technical skills. You will be responsible for upgrading home-care devices from analogue to digital systems, visiting customers … care equipment from analogue to digital systems Demonstrate equipment features and usage to customers Ensure accurate completion of documentation and installation records Provide excellent customer service at all times Follow instructions and adhere to agreed processes Travel to customer locations as required Requirements: A flexible, team-focused ...

First Line Help Desk Support

Hiring Organisation
Reed
Location
Horsham, West Sussex, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 per annum, Inc benefits
Line Help Desk Support. If you are looking for a career move where you will be the first point of contact for customers, understanding customer queries, incidents and service requests, supporting to ensure efficiently logged, triaged and resolved or escalated appropriately by the relevant team then this role … role: Act as the first point of contact for customers via email and ticketing system. Log, categorise and prioritise incidents along with service requests accurately within the service desk tool. Provide initial troubleshooting and resolution for user access issues, escalating where necessary Maintain ownership of customer issues ...

Customer Service Advisor

Hiring Organisation
EE
Location
Doncaster, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster . … helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships ...