351 to 375 of 2,496 Customer Service Jobs in the UK excluding London

role. What will you be doing? This role is crucial for supporting the function of the Engineering team. This includes day works, installs and service calls. The role requires an individual who works well in a high volume and fast paced environment. The ideal candidate will be motivated, reliable … different types of clients. Role Reports To: General Manager. Key responsibilities: Must be prepared to cover all aspects of work including Installation, small works, service and maintenance and fault finding Carry out all work to defined quality standards as set out by industry regulations in a timely and efficient … manner Liaise with Customers, Engineering department and Service desk Complete all necessary paperwork (paper and online) in line with required timescales The ability to cover a 24-hour call-out on a rota basis is essential to be considered for this position Customer Service responsibilities: Deliver excellent More ❯

Role: Service/Maintenance Engineer (Electronic Fire and Security) Location: North of Ireland Job Type : Permanent - Full time Salary: Excellent As an Engineer on our clients Support Team, you will carry out routine maintenance and testing of fire and electronic security systems at client premises, with troubleshooting and repairing … s on Offer: Excellent Salary Company Van Your new role includes: Maintaining Fire/CCTV/Intruder and Access Control systems Delivering high calibre customer service at all times Assist with completion of necessary on-site documentation for customer files Provide effective emergency call-out cover for … the use of Microsoft office software such as Word and Excel as this is required for completion of reports, timesheets, asset registers etc. Good Customer service skills as you will be dealing with our high-end clients on a day to day basis Excellent troubleshooting skills Ability to More ❯

are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can … Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work … suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain More ❯

are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can … Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work … suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain More ❯

Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can … Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work … suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain More ❯

Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can … Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work … suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain More ❯

and microwave networks. What we are looking for: We're looking for 'tech-curious' and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. You'll also need to remain … to resolve and see issues through to completion. Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. Ensure that targets for service availability are met. Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately … and asset information. Contribute to the development of maintenance and replacement plans, supporting recommendations with data from the helpdesk. Work in accordance with agreed service levels and department processes, policies and procedures. Qualifications and Education Requirements: High standard of education, with a minimum of NVQ Level 5 or equivalent More ❯

inclusive culture. It's important that new team members share our values to ensure alignment from day one. We are looking for people who: Customer focused with a partnership approach Open, honest and transparent Innovative Ethical, trustworthy and caring Our People & Culture We recognize that our people are our … . As the first point of contact for our customers, Support Analysts manage and resolve support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem … shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher More ❯

with the Global Workday Solution Managers as well as the country HR and Operations teams. The Workday Analysts are responsible for providing a responsive service supporting the adoption, development, and continued deployment of Workday. This opportunity provides technical and functional administration of Workday, including day-to-day support and … user adoption. Reporting and Analytics: Develop and enhance reporting capabilities, maintain a reporting catalog, and build custom reports and dashboards. User Training and Support: Customer Service: Provide excellent global customer service to all Workday users. Training and Documentation: Deliver Workday training and develop knowledge articles and … Stay Informed: Keep up-to-date with Workday updates, releases, and best practices. Experience: At least 1 year HRIS Support experience with Workday, managing service requests via a ticketing system, developing dashboards, reports, and experience with Workday integrations. Knowledge of mass transactions and data uploads is also preferred. Skills More ❯

You will escalate any issues but try and ensure they are dealt with before problems occur, as well as resolving and closing cases to customer satisfaction or escalate to the appropriate person. Role Provide a first and single point of contact with Services Desks for all supported businesses Ensuring … and that sufficient information is recorded in the relevant incident logging software Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times Provide problem … diagnosis, using appropriate support tools and resolution for desktop problems. Assign calls to the correct third-party queues where appropriate Maintain customer service standards by answering all calls promptly, remaining courteous and professional at all times Proactively manage customers' expectations through either the resolution of or the updating More ❯

IP and microwave networks. What we are looking for: Were looking for tech-curious and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm … to resolve and see issues through to completion. Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. Ensure that targets for service availability are met. Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately … and asset information. Contribute to the development of maintenance and replacement plans, supporting recommendations with data from the helpdesk. Work in accordance with agreed service levels and department processes, policies and procedures. Qualifications and Education Requirements: High standard of education, with a minimum of NVQ Level 5 or equivalent More ❯

Location: South/West of the UK - London, Reading, Bristol, occasional travel to South Coast Department: Service Salary: Negotiable D.O.E up to £40k+ About the Role As a Security Service/Support Engineer , you'll be the face of our company, providing expert maintenance and support for a … wide range of security systems, including CCTV, Intruder Alarms, and Access Control. We are looking for a motivated, customer-focused engineer who takes pride in delivering top-tier service while maintaining strong client relationships. What We Offer 25 days holiday + your birthday off + bank holidays Company … and remedial callouts for security systems Carry out remedial and small works on Intruder, CCTV, Access Control, and AV systems (once trained) Deliver excellent customer service and build strong client relationships Provide on-site and telephone technical support Adhere to health and safety requirements at all times Participate More ❯

Location: South/West of the UK - London, Reading, Bristol, occasional travel to South Coast Department: Service Salary: Negotiable D.O.E up to £40k+ About the Role As a Security Service/Support Engineer , you'll be the face of our company, providing expert maintenance and support for a … wide range of security systems, including CCTV, Intruder Alarms, and Access Control. We are looking for a motivated, customer-focused engineer who takes pride in delivering top-tier service while maintaining strong client relationships. What We Offer 25 days holiday + your birthday off + bank holidays Company … and remedial callouts for security systems Carry out remedial and small works on Intruder, CCTV, Access Control, and AV systems (once trained) Deliver excellent customer service and build strong client relationships Provide on-site and telephone technical support Adhere to health and safety requirements at all times Participate More ❯

Location: South/West of the UK - London, Reading, Bristol, occasional travel to South Coast Department: Service Salary: Negotiable D.O.E up to £40k+ About the Role As a Security Service/Support Engineer , you'll be the face of our company, providing expert maintenance and support for a … wide range of security systems, including CCTV, Intruder Alarms, and Access Control. We are looking for a motivated, customer-focused engineer who takes pride in delivering top-tier service while maintaining strong client relationships. What We Offer 25 days holiday + your birthday off + bank holidays Company … and remedial callouts for security systems Carry out remedial and small works on Intruder, CCTV, Access Control, and AV systems (once trained) Deliver excellent customer service and build strong client relationships Provide on-site and telephone technical support Adhere to health and safety requirements at all times Participate More ❯

Location: South/West of the UK - London, Reading, Bristol, occasional travel to South Coast Department: Service Salary: Negotiable D.O.E up to £40k+ About the Role As a Security Service/Support Engineer , you'll be the face of our company, providing expert maintenance and support for a … wide range of security systems, including CCTV, Intruder Alarms, and Access Control. We are looking for a motivated, customer-focused engineer who takes pride in delivering top-tier service while maintaining strong client relationships. What We Offer 25 days holiday + your birthday off + bank holidays Company … and remedial callouts for security systems Carry out remedial and small works on Intruder, CCTV, Access Control, and AV systems (once trained) Deliver excellent customer service and build strong client relationships Provide on-site and telephone technical support Adhere to health and safety requirements at all times Participate More ❯

support queries and users in the use of computers and IT-enabled equipment. To have a proactive approach to providing a high degree of customer service for all support queries in a positive manner whilst adhering to all service management principles/Service Level Agreements. Respond … to succeed In order to succeed, you will need : Experience of working in an IT support role (Education desirable) IT qualification Enhanced DBS Good customer service skills What you'll get in return In return, you will be paid a competitive daily rate of £125- £140 umbrella per More ❯

You will be the first point of contact for resolving routine queries from our largest clients by phone and email. A high level of customer service must be extended to clients at all times with excellent attention to detail applied to all tasks. Upon completion of your training … for adjusted shift patterns to provide out of hours support – typically 2 weekend days per quarter. VARIED DAY TO DAY RESPONSIBILITIES Deliver a seamless customer experience for our portfolio of enterprise clients and strive to exceed customer expectations. Provide a best in-class query resolution service to … our clients, aiming to resolve client issues as quickly as possible. Use the information and resources available to investigate and resolve customer queries immediately or escalate through the appropriate channels for further investigation/resolution. Keep up-to-date with any changes or upgrades to the SmartSearch platform. Take More ❯

You will be the first point of contact for resolving routine queries from our largest clients by phone and email. A high level of customer service must be extended to clients at all times with excellent attention to detail applied to all tasks. Upon completion of your training … for adjusted shift patterns to provide out of hours support – typically 2 weekend days per quarter. VARIED DAY TO DAY RESPONSIBILITIES Deliver a seamless customer experience for our portfolio of enterprise clients and strive to exceed customer expectations. Provide a best in-class query resolution service to … our clients, aiming to resolve client issues as quickly as possible. Use the information and resources available to investigate and resolve customer queries immediately or escalate through the appropriate channels for further investigation/resolution. Keep up-to-date with any changes or upgrades to the SmartSearch platform. Take More ❯

You will be the first point of contact for resolving routine queries from our largest clients by phone and email. A high level of customer service must be extended to clients at all times with excellent attention to detail applied to all tasks. Upon completion of your training … for adjusted shift patterns to provide out of hours support – typically 2 weekend days per quarter. VARIED DAY TO DAY RESPONSIBILITIES Deliver a seamless customer experience for our portfolio of enterprise clients and strive to exceed customer expectations. Provide a best in-class query resolution service to … our clients, aiming to resolve client issues as quickly as possible. Use the information and resources available to investigate and resolve customer queries immediately or escalate through the appropriate channels for further investigation/resolution. Keep up-to-date with any changes or upgrades to the SmartSearch platform. Take More ❯

Graduate Customer Experience Account Manager Location: Hemel Hempstead Salary: £24,000 - £26,000 + Commission Hours: Monday Friday, 9am 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise … customer retention, through office-based support and occasional face to face customer meetings Key Tasks: Support your customer base by managing and exceeding expectations. Identify and create opportunities that benefit your customers. Making sure your customer retention is as impressive as the rest of our teams … and be a contributor to our 99.5% retention rate. Handle both incoming and outgoing customer sales and service calls. Create and manage various cases through CRM. Work through your call alerts, and check for signs of fraud. Develop product knowledge to educate customers in alternative services. e.g. Mobiles More ❯

Graduate Customer Support Engineer - Atomic Spectroscopy Graduate Customer Support Engineer - Atomic Spectroscopy Apply locations United Kingdom - East England - Cambridge United Kingdom - England - London time type Full time posted on Posted 16 Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies … to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we … part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our spectroscopy solutions (ICP-MS, ICP-OES, AAS) . Your main responsibilities will be: Respond to customer needs by providing repair More ❯

and modify designs as required along with advanced diagnostic and commissioning abilities. The Field Commissioning Engineer will liaise with internal and external stakeholders across Service and Support, Software and Workshop functions to solve problems to the highest standard. The position requires the provision of first-class support to clients … stakeholders throughout project lifecycle and provide updates on progress and demonstrations. Ensure compliance with cross departmental policies, procedures and design requirements. Always provide excellent customer service to Loop clients. Provide proactive and reactive service and support engineering to clients to ensure that automation and robotic systems are … system faults and, where unable to provide solutions directly, liaise closely with internal stakeholders to identify and provide solution. Act as ambassador for the Service and Support department and promote and advocate for the department in a professional manner when carrying out the duties of the position. Other Service More ❯

and modify designs as required along with advanced diagnostic and commissioning abilities. The Field Commissioning Engineer will liaise with internal and external stakeholders across Service and Support, Software and Workshop functions to solve problems to the highest standard. The position requires the provision of first-class support to clients … stakeholders throughout project lifecycle and provide updates on progress and demonstrations. Ensure compliance with cross departmental policies, procedures and design requirements. Always provide excellent customer service to Loop clients. Provide proactive and reactive service and support engineering to clients to ensure that automation and robotic systems are … system faults and, where unable to provide solutions directly, liaise closely with internal stakeholders to identify and provide solution. Act as ambassador for the Service and Support department and promote and advocate for the department in a professional manner when carrying out the duties of the position. Other Service More ❯

Claims Team are looking for a Warranty Triage Handler to guide claimants through the claims process, giving advice regarding suitable repairers and relevant liabilities. Service Advisors qualify claims under supervision, ensuring accurate and speedy claims resolution giving regard to company procedures, insured liabilities and customer sensitivities. What you … platforms, telephone, fax, email and online Understanding our various customers’ requirements and working with them to ensure they are properly dealt with Maintain company service levels Provide support to the Sales team by providing accurate and timely information Provide professional and friendly service Produce reports/spreadsheets on … team or on own initiative Good planning and organizing skills with the ability to prioritise What we’re looking for: Essential: Experience in a customer service role Microsoft Office including Word and Excel Good understanding of voice/soft skill Mechanical background or equivalent service advisor experience More ❯

Claims Team are looking for a Warranty Triage Handler to guide claimants through the claims process, giving advice regarding suitable repairers and relevant liabilities. Service Advisors qualify claims under supervision, ensuring accurate and speedy claims resolution giving regard to company procedures, insured liabilities and customer sensitivities. What you … platforms, telephone, fax, email and online Understanding our various customers’ requirements and working with them to ensure they are properly dealt with Maintain company service levels Provide support to the Sales team by providing accurate and timely information Provide professional and friendly service Produce reports/spreadsheets on … team or on own initiative Good planning and organizing skills with the ability to prioritise What we’re looking for: Essential: Experience in a customer service role Microsoft Office including Word and Excel Good understanding of voice/soft skill Mechanical background or equivalent service advisor experience More ❯