376 to 400 of 942 Customer Service Jobs in the UK excluding London

network installation. Role As part of the role, you will: Assist with the installation of cloud and on-premises business telephony systems at customer premises Support the installation of network cabling infrastructure including CAT6 and CAT6a systems Help install and configure wireless networking solutions for business customers Assist with … Provide first-line technical support to customers via telephone, diagnosing issues with telephony and connectivity services Carry out remote programming and configuration changes to customer systems Liaise with field engineers to ensure the ticketing and service system is kept up to date Communicate with customers to provide updates ...

Field Service Technician (Hardware Break/Fix) – Liverpool Location: Liverpool Skill Level: Level 2 Technician Start Date: asap Travel Requirement: Up to 50%+ daily travel Pay : £150.00 Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support … deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, traveling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment . Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. ...

Hours: MondayFriday, 9:00am 5:30pm (37.5 hours per week) Employment Type: Full Time About the Company Our client is a fast-growing Managed Service Provider based in Plymouth. The business was created with a clear vision: to deliver high-quality IT support and services while building a professional … incredibly important, and the business is committed to building a collaborative environment where people take pride in their work and deliver excellent service to customers. As the business continues to grow, they are now looking to add a 2nd Line Support Engineer to the Plymouth office. The Role This ...

solutions for every job, across every sector. We are currently looking for a Mobile Engineer to join our team in Plymouth. Based primarily at customer sites, you will play a vital role in ensuring equipment is maintained to the highest standards, service schedules are adhered to, and customers … both independently and collaboratively to keep operations running smoothly and efficiently. Key Responsibilities Carry out routine servicing, inspections, and maintenance of hire equipment at customer sites Diagnose faults and carry out repairs quickly and effectively Respond promptly to breakdowns, minimising downtime for customers Ensure all equipment service records ...

Field Service Technician (Hardware Break/Fix) London SE Location: London SE Skill Level: Level 2 Technician Start Date: asap Travel Requirement: Up to 50%+ daily travel Pay : £150.00-165.00 Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support … deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, traveling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

consultancy and support on IT projects as required work in collaboration with IT and business colleagues be a point of escalation for the IT service desk provide ongoing customer contact throughout the lifecycle of the request/project document configuration, processes, and test plans to continually improve performance … service highlight risks and suggest mitigating actions create and maintain documentation relating to application setup, configuration, processes etc and ensure knowledge is shared with IT colleagues employ a strict testing regime adhere to change management processes log and update tickets in the ITSM system What Were Looking For Must ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

Software Engineering Degree Apprentice, you’ll learn to configure solutions, write code in C#, TypeScript and React, and support customer solutions using Microsoft Power Platform. This will incorporate AI as a feature of the solution. Role An average week will include working with your team on customer projects … within a broader digital and technology apprenticeship, equipping learners to work across the full software development lifecycle. Monitoring the support queue and investigating any customer issues Configuring the Microsoft Platform Writing code to meet customer requirements Talking to customers and gathering customer requirements Training BSc (Hons) Digital ...

Field Service Technician (Hardware Break/Fix) London SE Location: London SE Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Skill Level: Level 2 Technician Start Date: asap Travel Requirement: Up to 50%+ daily travel … Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions . This role is not deskside support and requires hands-on hardware diagnostic and repair experience. ...

Field Service Engineer (Managed Print) Location: Essex, Hertfordshire, Bedfordshire, Northamptonshire, Oxfordshire, Warwickshire, Cambridgeshire, Essex, Derbyshire Hours: Monday to Friday, standard office hours About the Role Due to continued expansion within the managed print sector, we are seeking a skilled and motivated Field Service Engineer to join our growing … role will primarily involve working with Kyocera, Ricoh, and Canon multifunctional devices, their expanding portfolio offers strong opportunities for further technical growth. Key Responsibilities Service, maintain, and repair multifunctional print devices Diagnose and resolve technical faults efficiently Manage workload effectively across assigned service areas Maintain accurate car stock ...

function, offering the opportunity to shape and drive a proactive Problem Management capability in a professional services environment where stability, performance and client service are critical. Reporting to the Technical Services Head, you will operate as a specialist 2nd/3rd line function, taking ownership of recurring, widespread … printer support where required Owning and maintaining the IT knowledge base for Problems, Known Errors and Workarounds About You We are seeking a proactive, customer-focused IT professional who thrives on identifying root causes rather than repeatedly applying short-term fixes. You will demonstrate: A strong customer service ...

Customer Operator Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role … this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: £26,667 per annum Hours: 4 on 4 off, Day and Night Shifts (Day Shifts 7am - 7pm, Night Shifts 7pm - 7am) Contract ...

ITSM tools. Demonstrated ability to work autonomously and take ownership of complex technical challenges. Excellent troubleshooting, problem-solving, and analytical skills. Strong communication and customer service capabilities. Experience working within environments requiring strict security and regulatory compliance, ideally in defence or aerospace sectors. Preferred Qualifications: Linux (Ubuntu) administration ...

days from home Salary: Negotiable dept on exp Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver … high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities ...

Teaching Hospitals NHS Trust, the University of Leeds and other partners to identify datasets required to execute research projects, providing a high quality of customer service. To work with colleagues in Informatics, Information Governance and Research and Innovation to ensure that all necessary approvals are received for the release … questions. Job description Job responsibilities To ensure a robust process is implemented and executed for Leeds Teaching Hospitals to provide a data extraction service delivering accurate, tailored information to meet specific needs in support of researchers requirements for a wide range of projects. To work with researchers from across ...

Line MSP Engineer to join a growing technical team based in Mansfield. This is a great opportunity for someone with solid MSP or service desk experience who enjoys troubleshooting complex issues, working directly with clients, and gaining further exposure to cyber security and modern cloud environments. … firewalls) Exposure to cyber security tools, policies or frameworks Experience using RMM and ticketing systems Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Full UK driving licence (preferred) Desirable Experience Microsoft Azure exposure Endpoint management (Intune) Backup solutions or disaster recovery tools Security tools ...

Service Delivery Manager at Davies Technology Solutions (DTS), you will play a crucial role in co-ordinating the delivery of change and small projects to the clients of the Onboarding and Support function. Your role will encompass the management of small releases from planning through to delivery, ensuring good … projects, and support releases), acting as a liaison between clients and internal teams, working to meet deadlines and budgets. Help drive and develop excellent customer relationships within those clients with which you deal with. Foster strong working relationships within the Support and Onboarding team and the wider DTS teams. ...

proud to be supporting a growing technology business that provides high quality managed services, infrastructure support, and technical project delivery to a diverse customer base. This is a mid/senior-level position for an engineer who loves solving problems, delivering exceptional customer service, and taking ownership … complex technical issues. You will be a technical point of escalation for colleagues, support customer environments across cloud and on-premise infrastructures, and play a hands-on role in the successful delivery of projects. The Role As a senior member of the support team, you will take responsibility ...

Title: Customer Support Executive Location: Telford Work Pattern - Hybrid (Mon and Tues in office) Type: Permanent, full-time Salary: Up to £32,000 base - plus additional earning potential (around 1/3 of salary in addition) About the Role: We are looking to hire a new Customer Support … driving new member growth at our client. You will be assisting customers with their annual subscription renewals and delivering a 'best in class' customer experience to our customers, delivering the happiness we promise. You'll receive full support to succeed, including comprehensive product training, sales coaching, and ongoing mentoring. ...

experience Provide advice and training to users on use of core Microsoft and other application packages Provide an efficient and user focused IT support service Escalate complex incidents to the IT and Digital Manager or external support partners as required Support IT elements of employee onboarding and offboarding, ensuring … routers, switches, telephone systems and mobile devices Maintain the company IT asset register, including management of warranties and licences Record and manage incidents and service requests Perform routine maintenance on IT systems, ensuring reliability and security Support the monitoring and management of backups, updates, and patching Assist in maintaining ...

Line IT Support Engineer Redruth, Cornwall £30,000 – £35,000 (depending on experience) Flexible working available after probation A growing and forward-thinking Managed Service Provider based in Cornwall is looking for a 2nd Line IT Support Engineer to join their technical team. This is a great opportunity … will be responsible for providing 2nd line technical support to a range of external clients, troubleshooting and resolving escalated issues while ensuring excellent customer service. You’ll work closely with senior engineers and the wider service desk to deliver efficient and effective IT solutions. Key Responsibilities Provide ...

strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field … Service modules Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban A deep understanding of the product development lifecycle Strong facilitation skills to drive collaboration in workshops and meetings Experience supporting product owners to ensure delivery aligns with organisational goals Excellent stakeholder management and relationship-building skills Additional ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … doing? This role is offered on a fixed-term contract with the potential to become permanent. You will join our 24/7 Service Management Centre, where you will manage customer tickets, monitor critical systems, prioritise and escalate faults, coordinate engineer activity, and ensure SLA targets are consistently ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … This role is offered on a 6 month fixed-term contract with the potential to become permanent. You will join our 24/7 Service Management Centre, where you will manage customer tickets, monitor critical systems, prioritise and escalate faults, coordinate engineer activity, and ensure SLA targets ...