376 to 400 of 893 Customer Service Jobs in the UK excluding London

Technology team. This is an excellent opportunity for a skilled IT professional who enjoys solving complex technical issues, mentoring colleagues, and delivering outstanding customer support. The Role Act as an escalation point for complex application and infrastructure issues. Provide technical support via phone, email and onsite assistance. Mentor … support junior Service Desk team members. Manage and resolve incidents, service requests and user issues efficiently. Maintain technical documentation and contribute to the firm's knowledge base. Liaise with third-party suppliers to ensure timely resolution of support tickets. Support business-critical applications, telephony systems and core ...

Fire & Security Service Engineer Swindon, Wiltshire Up to £41,000 + OTE £50,000+ Join a Leading NSI Gold Approved Fire & Security Specialist We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial … environments throughout the UK. Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across Swindon and the surrounding areas . This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action. Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence. Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities. Understands Customer Needs: Operates ...

will be the first contact point of a technical nature within the business. You will be able to perform technical activities to resolve customer issues or advise others, in their own or wider teams. Role Provide first-line technical support to internal users via phone, email, and in person … systems and processes as stipulated by the Company Responding to customers’ requests and enquiries through Company approved communication and collaboration systems Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service Reviewing appropriate operational procedures, documentation, and management ...

growing internal IT team based in Leeds. You will provide technical support to users across multiple UK sites, taking ownership of incidents and service requests escalated from the 1st Line Support team. The role will involve troubleshooting a broad range of Microsoft, infrastructure, networking and end-user technology issues. … cloud or project-based roles. Key Responsibilities Provide 2nd line technical support to users across multiple UK locations. Take ownership of escalated incidents and service requests through to resolution. Troubleshoot Windows 10 and Windows 11 desktop and laptop issues. Administer Microsoft 365, including Exchange Online, Teams, SharePoint and OneDrive. ...

experienced IT Support Engineer looking for your next challenge within a growing and dynamic organisation? Our client is seeking a proactive and customer-focused IT Support Engineer to join their internal IT team, supporting users across multiple sites. This is an excellent opportunity for someone with strong Microsoft technologies … complex issues where required and working with third-party suppliers Contributing to IT projects, system upgrades, and continuous improvement initiatives Maintaining accurate documentation and service records Skills & Experience Required Previous experience in an IT Support Engineer, Service Desk Analyst, or similar support role Strong knowledge of Microsoft Windows ...

Data Engineer Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Help build, implement and contribute to best practices within the engineering environment such as naming conventions ...

Data Engineer Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Help build, implement and contribute to best practices within the engineering environment such as naming conventions ...

Hours: Monday–Friday, full-time Location: Must live within a 45-minute commute of WD6 A fantastic opportunity for an ambitious, customer-focused Internal IT Sales Executive who thrives in a high-energy, proactive, B2B sales environment . This role is ideal for someone who enjoys building relationships, driving … existing customers High-volume outbound calling — cold & warm calls to discuss IT needs, renewals, and alternative solutions Handling inbound enquiries and responding professionally to customer emails and calls Delivering an exceptional customer experience with a customer-first mindset Attending face-to-face meetings with B2B organisations Processing ...

well-established engineering business specialising in lift, hoist and vertical access equipment is looking to recruit experienced Mobile Lift Engineers to support installation, commissioning, service, repair and maintenance work across customer sites throughout the UK and Ireland. This is a varied mobile role suited to a hands … Role: As a Mobile Lift Engineer, you will be responsible for installing, commissioning, maintaining, fault-finding and repairing specialist lift and hoist equipment on customer sites. You will travel regularly as part of the role, working independently for periods of time while also being supported by a wider technical ...

experienced IT Engineer to join their established IT Operations team, supporting customers across the North Yorkshire region. This is an excellent opportunity for a customer-focused IT professional who enjoys a hands-on role, combining on-site and remote support across multiple locations. You'll play a key role … opportunity to work within a well-established organisation supporting critical operational environments. Key Responsibilities Deliver first and second-line IT support across multiple customer sites. Troubleshoot and resolve hardware, software, application, and peripheral issues. Support desktops, laptops, printers, mobile devices, and end-user technologies. Provide both remote ...

Helpdesk Manager nr. Tunbridge Wells/WFH to £65k Opportunity to progress your career as a Helpdesk Manager for a successful IT Managed Service Provider. As an IT Helpdesk Manager you will lead the day-to-day operation of a busy support function, ensuring the delivery of exceptional service … creating an environment where technical teams can perform at their best. You'll be leadership focused, centred on managing people, processes, workload planning and service quality. Overseeing team performance, resource allocation, service delivery and operational effectiveness you'll ensure tickets and requests are managed efficiently and client expectations ...

Security Specialist We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK. Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support … their expanding customer base across Bristol and the surrounding areas . This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression. The Role As a Fire & Security Service Engineer ...

Trainee Service Technician/Delivery Driver (lates) Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving … licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Monday to Friday across Oxford and the surrounding areas, feeding from our Thame service location. The Benefits - Starting salary ...

Security Specialist We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK. Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support … their expanding customer base across Southampton and the surrounding areas . This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression. The Role As a Fire & Security Service Engineer ...

expert guidance, managing complex enquiries, supporting platform development and testing activities, and delivering communications, webinars and engagement initiatives. The role is responsible for ensuring service requests and issues are managed effectively and consistently, maintaining high standards of customer service and supporting organisations to meet their data security … addition to the DSPT, the post holder will contribute to the delivery and continuous improvement of wider national cyber security services, working with service owners, stakeholders and operational teams to support service delivery, user engagement and the successful implementation of cyber security initiatives across the NHS. Main duties ...

Group are delighted to be partnering with a rapidly growing and customer-focused IT Services business to recruit an Account Manager to join their Commercial Team. This is an exciting opportunity for a commercially driven professional with experience in account management and IT solution sales to play … role in supporting the company's ambitious growth plans while developing long-term client partnerships across a diverse customer base. This innovative technology business has built a strong reputation for delivering tailored IT, cloud, and cyber security solutions to clients across multiple sectors and continues to invest in people ...

Role: Connectivity Service Desk Team Leader Location: London (Full-Time, Permanent) Salary: Competitive + Bonus + Benefits Benefits: Employee Share Plan, Private Healthcare, Pension, Life Assurance, Income Protection, Enhanced Annual Leave, Mental Health Support, Cycle to Work Scheme, Gym Discounts, Travel Loan and more. Our client, a leading provider … connectivity, managed IT and cybersecurity services, is seeking a Connectivity Service Desk Team Leader to lead a team of network professionals responsible for supporting and maintaining critical network infrastructure. This role combines technical leadership with hands-on network engineering expertise, offering the opportunity to shape operational excellence, mentor engineers ...

Line Service Desk/Field Engineer Location : St Ives, Cambridgeshire Salary: £35,000-£40,000 Reports To : Service Desk Manager The Opportunity Our client is a growing IT services provider looking to add an experienced 2nd Line Service Desk/Field Engineer to their team. This … high-quality IT support, resolving complex technical issues, and building strong relationships with clients. This role would suit someone who enjoys a mix of service desk and field-based work within a fast-paced MSP environment. Key Responsibilities Act as an escalation point for 1st Line Support Engineers. Provide ...

Line Service Desk/Field Engineer Location : St Ives, Cambridgeshire Salary: £35,000-£40,000 Reports To : Service Desk Manager The Opportunity Our client is a growing IT services provider looking to add an experienced 2nd Line Service Desk/Field Engineer to their team. This … high-quality IT support, resolving complex technical issues, and building strong relationships with clients. This role would suit someone who enjoys a mix of service desk and field-based work within a fast-paced MSP environment. Key Responsibilities Act as an escalation point for 1st Line Support Engineers. Provide ...

navigate their digital transformation. This role involves providing high-level support across various technology areas, focusing on desktop virtualisation technologies, both remotely and on customer premises. Day-to-day of the role: Manage and prioritise tickets logged in our IT Service Management System according to SLA agreements, risk … time required for resolution. Maintain constant communication with customers, keeping them fully updated throughout the lifecycle of their ticket. Respond to and resolve customer issues/requests in a timely manner. Collaborate with internal teams and/or client partners to resolve issues. Provide second-line out-of-hours ...

navigate their digital transformation. This role involves providing high-level support across various technology areas, focusing on desktop virtualisation technologies, both remotely and on customer premises. Day-to-day of the role: Manage and prioritise tickets logged in our IT Service Management System according to SLA agreements, risk … time required for resolution. Maintain constant communication with customers, keeping them fully updated throughout the lifecycle of their ticket. Respond to and resolve customer issues/requests in a timely manner. Collaborate with internal teams and/or client partners to resolve issues. Provide second-line out-of-hours ...

month temp contract. The Temporary IT Support Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion. The IT Service Desk Analyst will need to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive ...

month temp contract. The Temporary IT Support Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion. The IT Service Desk Analyst will need to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive ...

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide … support other 2nd Line Analysts, offering assistance with escalations and helping to maintain an efficient service desk environment Manage tickets, ensuring all incidents, requests, and problems are addressed within agreed timeframes Collaborate with various teams for problem-solving and project-driven work, enhancing your technical abilities and experience Support ...