Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customerservice focused individual with previous experience of working within the ICT sector, preferably in an IT and/or a Telecoms Helpdesk role. … First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customerservice experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and More ❯
and operating expenses targets. You will oversee these business operations and sales optimisation through system and process re-engineering, with a focus on marketing, customer experience, and order lifecycle management. Responsibilities Create and implement a strategy for marketplaces, establish operational plans that support the overall objectives, and deliver on … or troubleshoot assortment, pricing, and fulfilment issues on existing products. Work with other departments/functions to ensure a smooth fulfilment process with excellent customer satisfaction Communicate and collaborate with operations business partners (Supply Chain, CustomerService, Brand Managers) on any related tasks and ensure a high … level of customerservice is maintained. Generate weekly reporting of marketplaces, identify actionable insights, and create plans to improvise business based on data. Partner with a wider E-Commerce team to share the marketplace vision, growth strategy, trends and insights, etc., and ensure that the brand message and More ❯
and operating expenses targets. You will oversee these business operations and sales optimisation through system and process re-engineering, with a focus on marketing, customer experience, and order lifecycle management. Responsibilities Create and implement a strategy for marketplaces, establish operational plans that support the overall objectives, and deliver on … or troubleshoot assortment, pricing, and fulfilment issues on existing products. Work with other departments/functions to ensure a smooth fulfilment process with excellent customer satisfaction Communicate and collaborate with operations business partners (Supply Chain, CustomerService, Brand Managers) on any related tasks and ensure a high … level of customerservice is maintained. Generate weekly reporting of marketplaces, identify actionable insights, and create plans to improvise business based on data. Partner with a wider E-Commerce team to share the marketplace vision, growth strategy, trends and insights, etc., and ensure that the brand message and More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
a Technical Account Manager in our Support function, you will thrive in technical support and troubleshooting roles. In addition to mastering product deployments and customer enablement, you'll work closely with our customer-facing teams to maximize customer value and drive retention rates. You'll develop deep … product expertise, advising customers on best practices and ensuring they achieve maximum value. If you excel at both technical problem-solving and building strong customer relationships, this role offers an exciting blend of responsibilities and a direct impact on business growth. Requirements About You You're a tech-savvy … professional who loves solving complex technical problems and identifying opportunities to enhance the customer experience. You're confident in cloud deployments and have a strong understanding of DevSecOps principles. You communicate effectively with both technical and non-technical stakeholders. You excel at collaboration, forging partnerships with developers, product managers More ❯
london, south east england, united kingdom Hybrid / WFH Options
Venquis
IT services, including end user hardware, software applications and network issues. Troubleshoot and resolve complex technical issues escalation from junior support staff. Ensure excellent customerservice and communication throughout the support process. Proactively follow up with users upon resolution to confirm the issue has been satisfactorily addressed. As … a positive and collaborative team environment. System Management Deployment of new software versions and hardware. Routine system maintenance checks, updates and backups to ensure service continuity. Support starter and leaver processes. Maintain accurate documentation of support requests, resolutions, and system configurations. Person Specification: Deep understanding of IT support processes … Active Directory, Azure AD and Exchange. Financial services Industry experience Good understanding of networking concepts and implementation. Good general understanding of IT infrastructure. Exceptional customerservice skills, with strong communication and interpersonal abilities. Excellent written and spoken English. Desirable Bachelor’s degree in information technology, Computer Science, or More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Venquis
IT services, including end user hardware, software applications and network issues. Troubleshoot and resolve complex technical issues escalation from junior support staff. Ensure excellent customerservice and communication throughout the support process. Proactively follow up with users upon resolution to confirm the issue has been satisfactorily addressed. As … a positive and collaborative team environment. System Management Deployment of new software versions and hardware. Routine system maintenance checks, updates and backups to ensure service continuity. Support starter and leaver processes. Maintain accurate documentation of support requests, resolutions, and system configurations. Person Specification: Deep understanding of IT support processes … Active Directory, Azure AD and Exchange. Financial services Industry experience Good understanding of networking concepts and implementation. Good general understanding of IT infrastructure. Exceptional customerservice skills, with strong communication and interpersonal abilities. Excellent written and spoken English. Desirable Bachelor’s degree in information technology, Computer Science, or More ❯
out and contribute to the build of hardware Respond to queries via phone, email and other channels Diagnose technical issues and provide solutions Provide customerservice and liaise with other departments Skills and Requirements: Able to support users at a 1st/2nd line base Good knowledge of … computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support/troubleshooting Excellent customerservice and communication skills Strong written and verbal communication skills Office 365, Intune, Active Directory, Servers, Security Driving Licence and own vehicle If you are interested in … this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
LIMA Networks
1st Line Support Engineer Were looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining … flexibility of working from home on Thursdays and Fridays Day to day, you will: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve end-user issues in accordance with agreed Service Level Agreements … SLAs). Assist with hardware deployments, including desktops and laptops, ensuring smooth rollout and configuration. Onboard new customer assets into the On Demand Service Desk, maintaining accurate records and system updates. Coordinate with suppliers and third parties for hardware replacements and customer application escalations, ensuring timely resolutions. More ❯
Employment Type: Permanent, Part Time, Work From Home
Darwen, Lancashire, North West, United Kingdom Hybrid / WFH Options
STL Technology Solutions Ltd
our staff. To aid with the support of our own in house software written specifically for the wholesale industry, we are looking for a customerservice centric person with an aptitude for IT and related systems. This is a combined role which mainly focuses on communication with clients … Training Provided) 37.5hrs. Additional participation in the Weekend On Call rota once trained. What would we like from you: A very high level of customerservice experience, with excellent verbal\written skills. An understanding of ERP, Supply Chain Management, Point of Sale (POS) and Stock Control software, and … Ability to manage workload whilst maintaining priorities, linked to business needs. Able to contribute and work within a team. Patience and understanding whilst investigating customer needs. Ability to use initiative. What is in it for you? Progression opportunities. Life Assurance Scheme. Flexible working (ability to work from home upon More ❯
This is an exciting role to join a collaborative company, where you will be responsible for providing technical support, troubleshooting, and customerservice to clients. The successful candidate has to have vast experience with Microsoft technologies. The Role: Engage with customers via multiple channels (including phone, email, chat … and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customerservice to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active More ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Peaple Talent
This is an exciting role to join a collaborative company, where you will be responsible for providing technical support, troubleshooting, and customerservice to clients. The successful candidate has to have vast experience with Microsoft technologies. The Role: Engage with customers via multiple channels (including phone, email, chat … and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customerservice to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active More ❯
newport, wales, united kingdom Hybrid / WFH Options
Peaple Talent
This is an exciting role to join a collaborative company, where you will be responsible for providing technical support, troubleshooting, and customerservice to clients. The successful candidate has to have vast experience with Microsoft technologies. The Role: Engage with customers via multiple channels (including phone, email, chat … and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customerservice to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active More ❯
This is an exciting role to join a collaborative company, where you will be responsible for providing technical support, troubleshooting, and customerservice to clients. The successful candidate has to have vast experience with Microsoft technologies. The Role: Engage with customers via multiple channels (including phone, email, chat … and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customerservice to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Peaple Talent
This is an exciting role to join a collaborative company, where you will be responsible for providing technical support, troubleshooting, and customerservice to clients. The successful candidate has to have vast experience with Microsoft technologies. The Role: Engage with customers via multiple channels (including phone, email, chat … and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customerservice to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Peaple Talent
This is an exciting role to join a collaborative company, where you will be responsible for providing technical support, troubleshooting, and customerservice to clients. The successful candidate has to have vast experience with Microsoft technologies. The Role: Engage with customers via multiple channels (including phone, email, chat … and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customerservice to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active More ❯
new structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business … and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … and existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customerservice levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in the Durham region in line More ❯