401 to 425 of 806 Customer Service Jobs in the UK excluding London

Join Our Team as an ICT Helpdesk Technician! Are you a tech-savvy problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and relish the challenge of resolving technical issues? If so, we have the perfect opportunity … Provide first-line remote support, following defined processes to assist users with their ICT needs.utilise remote support tools to diagnose and resolve issues efficiently.Deliver service desk support in a busy environment, prioritising workloads to meet peak demands.Accurately update service desk software, specifically using Connectwise Manage.Showcase a strong understanding ...

cross-functional software engineers. Youll play a key role in ensuring that our clients products are developed in line with the strategic roadmap meeting customer needs while supporting delivery teams to achieve excellence. The Role: Contribute to and implement the product strategy and related commercial business cases. Evaluate client … requests, end user insights, industry drivers, and competitor capabilities to identify enhancements Write features/user stories to implement the product strategy, enhancements and customer requests Drive the process of analysis and estimation within the Software Delivery team to provide a plan Manage product roadmap priorities to ensure development ...

changes to new or existing agreements Lead annual ISO audit process Accounts receivable: Raise and issue sales invoices and credit notes and upload on customer portals as required. Posting daily cash and credit card receipts and reconcile Create and maintain customer accounts in Business Central, CRM and customer … About you: Skills, Knowledge and Expertise: Core Competencies: Problem solving Communicating and influencing Developing and managing collaborative relationships Planning and organizing Quality results orientation Customer service orientation Decision-making Flexibility and adaptability Essential Knowledge and Experience: AAT qualified Excellent organisational skills Proven experience of working in a similar ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

About the Role Our client a growing family run and expanding business are recruiting ! We’re looking for proactive and customer-focused Technical Support Engineers to join our client's growing support team. This role would suit someone with experience in 1st Line or 2nd Line support, who enjoys … problem-solving, delivering great service, and working with a variety of technologies. You’ll be the go-to person for diagnosing and resolving technical issues — keeping systems running smoothly and ensuring customers get the best possible experience. Key Responsibilities Provide 1st and/or 2nd line support to internal ...

with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support … Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony ...

Join Our Team as an ICT Helpdesk Technician! Are you a tech-savvy problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and relish the challenge of resolving technical issues? If so, we have the perfect opportunity … line remote support, following defined processes to assist users with their ICT needs. utilise remote support tools to diagnose and resolve issues efficiently. Deliver service desk support in a busy environment, prioritising workloads to meet peak demands. Accurately update service desk software, specifically using Connectwise Manage. Showcase ...

hour Full-Time | 3-Month Contract (January - March) Start Date: Early January We are supporting an established organisation in Norwich seeking a proactive and customer-focused 1st Line Support Technician to join their IT Service Desk on a 3-month contract, running from January through … Escalating more complex issues to 2nd Line or specialist teams Assisting with laptop/desktop setup, password resets, and general system troubleshooting Delivering excellent customer service and maintaining accurate documentation About You The ideal candidate will bring: Previous experience in a 1st Line/Service Desk ...

team and support ongoing growth and success. Our client prides themselves on delivering efficient IT solutions to over four hundred sites nationwide, with exceptional customer service and long-term client relationships. As they continue to expand, they are looking for a well-presented, customer-focused, and personable … meet the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to build strong customer relationships Expertise in both remote and on-site support Technical skills should include: Cisco Expertise: Strong knowledge of Cisco routers and switches Networking ...

will provide high-quality 1st and 2nd line support across desktops, laptops, mobile devices, printers, and other endpoint hardware. The successful candidate will be customer-focused, technically capable and able to resolve incidents quickly and efficiently to keep systems running smoothly. Key Responsibilities Install, configure and maintain Windows … Windows 11 desktop environments Provide 1st & 2nd line IT support via the Service Desk Support users in both physical and VMWare virtual environments Install, configure and troubleshoot hardware and software for desktop and mobile devices Ensure communication systems deliver seamless service, resolving incidents promptly Administer Active Directory ...

client is a well-established organisation providing essential transport services within the UK, connecting communities and supporting local economies. With a commitment to reliability, customer service, and sustainability, the business is investing in modern technology and infrastructure to enhance its operations. The company plays a key role … growth. Your new role As Head of IT, you will lead the organisation's technology and digital strategy, ensuring that IT operations deliver exceptional service and operational excellence. This is a hands-on leadership role, combining technical expertise with a strong focus on people development, collaboration, and innovation. ...

Line IT Support Engineer | Ringwood (BH24) | £32k£35k | Office-Based Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this … that genuinely stretch your skills. What Youll Be Doing: As a 2nd Line IT Support Engineer , youll be right at the heart of our Service Team, taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues ...

Title: Security Installation/Service Engineer Location: London/Home Counties Job Type: Full-Time Reports To: Head of Operations Job Summary: We are seeking a skilled and motivated Security Installation/Service Engineer to join our team. The successful candidate will be responsible for the installation, servicing … repair of a wide range of electronic security systems, including CCTV, intruder alarms, access control, and intercom systems. The role requires excellent technical knowledge, customer service skills, and the ability to work independently and as part of a team. Key Responsibilities: Install, configure, and commission security systems including ...

providing expert-level technical support for complex telecommunications issues, performing advanced diagnostics, and collaborating with other support teams to ensure the highest levels of service reliability and performance. This role requires deep technical knowledge, strong problem-solving skills, and the ability to lead critical projects. Key Responsibilities Technical Support … document the lifecycle of critical incidents from initial report to resolution, including post-incident reviews. Develop and maintain incident response procedures and protocols. Customer Service Provide expert advice and support to customers and internal teams on telecommunications matters, including training. Ensure timely and effective communication with stakeholders regarding ...

Office Administrator – Job Description We are seeking an administrator with exceptional customer service skills who is eager to make an impact in a fast-growing technology company.This role offers the opportunity to support both clients and the sales team, contributing directly to the success of the business. … client accounts, and more.Note: A car is required for this role, as the office is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email with professionalism and care Processing payments over the phone Onboarding new customers to the platform Managing SIM card inventory ...

CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - BREAK/FIX) UK-Based Candidates Only | Contract: ASAP-19th Dec 2025 (extension into Jan '26) | £200 per day Inside IR35| Mileage + Parking Claimable | Field-Based (Multiple Locations Available: Nottingham, Swindon, Birmingham, Oxford) To apply, email: THE OPPORTUNITY We're looking … experienced Field Service Technicians (Level 2) to support a short-term IT project providing break/fix support for HP and Lenovo desktop and laptop devices across multiple UK regions. This role is ideal for candidates with strong hardware troubleshooting and repair experience who enjoy working independently ...

monitoring and logging tools (PRTG, Halo, ExtremeCloud IQ, Omada). Familiarity with automation/scripting (e.g., PowerShell, Python). Knowledge of ITIL processes and service management frameworks. IT Infrastructure Manager benefits: Up to £50,000 per annum, depending on experience Company car Monday to Fridays, some travel to other … what we do The Hadleigh Timber Group is one of the UK’s leading distributors of wood based panel products. Our exceptional levels of customer service and stock holding make us a supplier of choice to our customers and a market leader. The Head Office team supports ...

client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business … success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider ...

annum + benefits Southampton - Full Time, On Site (5 days) We are representing a leading software solutions provider seeking a proactive and customer-focused Application Support Consultant to join its support team full-time on site in Southampton. This is an excellent opportunity to work in a dynamic environment … providing high-quality remote support and troubleshooting technical issues for a diverse customer base. You'll play a key role in ensuring smooth operations and delivering exceptional service. Key Responsibilities Provide front-line support via telephone, email, and remote access. Troubleshoot and resolve technical issues, escalating where necessary. Document ...

primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them …/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work ...

primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them …/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work ...

clients happy, productive, and secure. You’ll handle a mix of remote support, troubleshooting, and field engineering — making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles …/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You’ll get a unique blend ...

this is where you start. What You Will Achieve (Key Responsibilities) This is a dynamic, high-impact role focused on delivering exceptional quality of service and expertise. Your core mission is to manage technical faults from initial identification right through to resolution. Front-Line Resolution: Be the primary technical … Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily ...

this is where you start. What You Will Achieve (Key Responsibilities) This is a dynamic, high-impact role focused on delivering exceptional quality of service and expertise. Your core mission is to manage technical faults from initial identification right through to resolution. Front-Line Resolution: Be the primary technical … Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class level … customer service to all users, you will be a 2nd line escalation point for the service desk click apply for full job details ...