401 to 425 of 2,655 Customer Service Jobs in the UK excluding London

look beyond – because when we’re each at our best, we’re even more powerful together. Penguin Soluitons is seeking an experienced IT Infrastructure & Service Delivery Manager to join our team. This role involves managing and coordinating the delivery of IT services to ensure they meet the needs of … our business. This will require communication, coordination and collaboration with various IT service owners (network, applications, information security, etc.). The ideal candidate will have a strong understanding of IT infrastructure, excellent project management skills, and a passion for delivering top-notch customer service. Responsibilities Managing the day … to-day operations of the enterprise service desk. Coordinating and managing global employees that may work in various time zones. Providing strategic leadership to your IT Team, ensuring smooth and efficient day-to-day IT services, fostering a culture of continuous improvement, accountability, service excellence/& enhancing our More ❯

look beyond – because when we’re each at our best, we’re even more powerful together. Penguin Soluitons is seeking an experienced IT Infrastructure & Service Delivery Manager to join our team. This role involves managing and coordinating the delivery of IT services to ensure they meet the needs of … our business. This will require communication, coordination and collaboration with various IT service owners (network, applications, information security, etc.). The ideal candidate will have a strong understanding of IT infrastructure, excellent project management skills, and a passion for delivering top-notch customer service. Responsibilities Managing the day … to-day operations of the enterprise service desk. Coordinating and managing global employees that may work in various time zones. Providing strategic leadership to your IT Team, ensuring smooth and efficient day-to-day IT services, fostering a culture of continuous improvement, accountability, service excellence/& enhancing our More ❯

knowledge and emerging technologies that could be of potential use within the force. To undertake at least half a day a week on the service desk, and regularly exchange information and knowledge with Support and Service Desk colleagues for the greater good. To adhere to recognised, proportionate and … pragmatic good DS support practice (incident management, problem solving, customer service, etc.). To follow and propose improvements to all documented support processes (e.g. starters, movers and leavers, and asset management). To attend the designated location(s) for the hours and duties as provided in the rotas … are fed through the appropriate channels for further consideration. To ensure that any identified usage difficulties suggesting a training need are shared with the Service Operations Manager for further consideration and appropriate action. To ensure that any non-standard user requests are shared with the EUC Manager for further More ❯

being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business … at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary Customer Services Service Desk Coordinator Location: Aylesford, Maidstone Hours: Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 3 days office, 2 days … remote working after probation. The role of Service Desk Coordinator is to ensure that our priority clients' accounts are monitored and managed effectively, ensuring SLAs and KPIs are consistently achieved and our customers receive a high-level dedicated service. Monitoring and maintaining of bespoke customer portals Logging service More ❯

West Sussex offices. In this role you'll be responsible for the Operational Management of our Motor Claims spend and delivering exceptional quality of service to our Customers both internal and external. You will ensure our customers receive the service we promise, finances are controlled and managed through … efficient and diligent engineering processes, and our claims cost and customer service delivery meet our department KPI's. We're all about people and we're passionate about continuous improvement, so you'll share your thoughts with the team to continually progress our methods and team knowledge. Core … out to a high level of accuracy and ensure compliance with all company and other relevant standards/regulations Support engineers in dealing with customer objections and resolving and logging complaints appropriately to avoid complaints escalation when appropriate Carry out regular audits and deliver 1-2-1's Frequently More ❯

Administrator 🏢 Company: KLEEMANN UK GROUP 📍 Location: Ashford Office KLEEMANN UK Group is on the lookout for a dedicated Helpdesk Administrator to join our dynamic service operations team. Based at our Ashford office, this role is ideal for someone who thrives in a fast-paced environment and enjoys solving problems … day-to-day support. 🛎️📞 📌 Scope of the Role As a Helpdesk Administrator, you’ll play a central role in supporting our field operations and customer service functions. From logging breakdowns and managing communications, to liaising with engineers and maintaining accurate records, you'll be a key part of … the engine that keeps our service running smoothly. 🔑 Key Responsibilities Log and monitor lift breakdowns accurately and efficiently. Respond to customer queries by phone and email in a professional and timely manner. Manage and prioritise the helpdesk and compliance inboxes. Upload insurance reports and maintain accurate documentation. Update More ❯

Administrator 🏢 Company: KLEEMANN UK GROUP 📍 Location: Ashford Office KLEEMANN UK Group is on the lookout for a dedicated Helpdesk Administrator to join our dynamic service operations team. Based at our Ashford office, this role is ideal for someone who thrives in a fast-paced environment and enjoys solving problems … day-to-day support. 🛎️📞 📌 Scope of the Role As a Helpdesk Administrator, you’ll play a central role in supporting our field operations and customer service functions. From logging breakdowns and managing communications, to liaising with engineers and maintaining accurate records, you'll be a key part of … the engine that keeps our service running smoothly. 🔑 Key Responsibilities Log and monitor lift breakdowns accurately and efficiently. Respond to customer queries by phone and email in a professional and timely manner. Manage and prioritise the helpdesk and compliance inboxes. Upload insurance reports and maintain accurate documentation. Update More ❯

a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customer service to clients. The Role: Engage with customers via multiple channels (including phone, email, chat and service portal) Develop a good understanding … of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active Directory, desktop/laptop hardware, VPN technologies, M365 More ❯

a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customer service to clients. The Role: Engage with customers via multiple channels (including phone, email, chat and service portal) Develop a good understanding … of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active Directory, desktop/laptop hardware, VPN technologies, M365 More ❯

a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customer service to clients. The Role: Engage with customers via multiple channels (including phone, email, chat and service portal) Develop a good understanding … of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active Directory, desktop/laptop hardware, VPN technologies, M365 More ❯

a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customer service to clients. The Role: Engage with customers via multiple channels (including phone, email, chat and service portal) Develop a good understanding … of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active Directory, desktop/laptop hardware, VPN technologies, M365 More ❯

a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customer service to clients. The Role: Engage with customers via multiple channels (including phone, email, chat and service portal) Develop a good understanding … of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active Directory, desktop/laptop hardware, VPN technologies, M365 More ❯

play a key role in ensuring the smooth delivery of technical support to our clients, both remotely and onsite, as needed. Reporting to the Customer Support Manager, you'll be responsible for investigating and resolving technical support cases, while maintaining the highest standards of customer service. Located in … forward-thinking team, supporting critical IT operations. As our IT Engineer, you will: Manage incidents and requests to resolution while maintaining high levels of customer satisfaction. Provide support via phone, live chat, and technical escalations, using our ITSM tool in line with ITIL best practices and service level … agreements. Proactively address potential service issues or outages to minimize customer impact. Collaborate with external service providers to resolve incidents efficiently. Contribute to the creation and updating of technical documentation for the Knowledge Base. Participate in ongoing projects and service improvement initiatives. Support Service Desk More ❯

for stock, or built to order for customers. You will be provided with full training on PC hardware, enabling you to build PCs to customer specification and to provide second-to-none customer support, assisting customers with technical problems and returns. You will support other areas of the … rely on and interact with each other. Your duties and responsibilities in this role will consist of: Read and interpret detailed build specifications and customer requirements for custom-built PCs Select appropriate computer hardware components, including CPUs, GPUs, RAM, motherboards, power supplies, storage devices, and cooling systems Assemble computer … hardware and software issues that may arise during the build or testing process Install and configure operating systems, drivers, and software applications as per customer preferences Maintain a clean and organised workspace, as well as accurate records of builds and components Stay up-to-date with the latest advancements More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯