Trainee IT Helpdesk Analyst
- Hiring Organisation
- Placemently
- Location
- Brighton, East Sussex, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- From £24,000 to £32,000 per hour
data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...