651 to 675 of 1,880 Customer Service Jobs in the UK excluding London

Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Service Delivery Manager to manage global customer relationships and the delivery of technical services. This is an excellent opportunity for someone with 2–3 years’ Service Delivery … experience who is ready to take the next step, broaden their responsibilities and develop within a growing technical environment. Key Responsibilities: Manage service delivery across multiple customers. Run QBRs and regular service reviews. Monitor SLAs, KPIs and service improvement actions. Build strong customer and stakeholder relationships. ...

Design solutions. Build trust. Create effortless customer experiences. At The HBP Group, we believe great technology should make life easier...not more complicated. We're looking for an experienced IT Solutions Presales Engineer to join our Commercial team. This is an exciting opportunity for someone who combines deep technical expertise … with commercial awareness and exceptional communication skills. You'll work alongside Sales, Professional Services and Service Desk teams to design innovative IT solutions that help our customers achieve their business goals while delivering an effortless customer experience. Ifyou'repassionate about technology, enjoy solving complex business challenges and want ...

IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

Alarm Service Engineer/Field Service Engineer - Security Systems to £45k neg dep exp + generous benefits + vehicle Stoke-on-Trent/Midlands & North West Our client has been established for almost a decade and specialise in the provision of a range of solutions allied … continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated Field/Alarm Service Engineer - Security Systems to complement their professional team. The Alarm Service Engineer role will involve a varied mix of installation, commissioning, servicing, maintenance ...

Service Desk Analyst – Contract Location: Hereford ( 1 day a week in office) Contract: 3 Months Rate: Up to £180 per day Job Type: Full-Time Contract Working Hours: Monday–Friday, between 8am and 5:30pm on a rota basis About the Role Our client is looking for an experienced … Service Desk Analyst to join their IT team on an initial 3-month contract . You'll provide professional, customer-focused 1st line IT support to a broad user base, handling incidents and service requests across desktop devices, applications and user access. This is a great opportunity ...

currently partnered with a public sector organisation in the West Midlands, who are seeking an experienced Second Line Support Engineer to join their IT Service Desk team. This is an excellent opportunity for an experienced IT professional to join an established enterprise IT function supporting over 8,000 users … while working alongside internal technical teams and external suppliers. As the Second Line Support Engineer, you will work as part of a busy IT Service Desk, supporting users remotely across multiple sites and environments. You will manage your own workload, liaise with internal teams and external suppliers, and contribute ...

Service Coordinator | £35,000 - £45,000 + Benefits | Hybrid | MSP The role sits at the centre of a number of business activities, helping coordinate information, equipment, suppliers and customer requirements. It would suit someone who enjoys working across different areas of a business rather than being restricted … approvals or actions are missing. Escalate potential problems and help drive them through to resolution. Keep relevant systems and records updated throughout the process. Customer & Commercial Support Assist with ongoing customer service and support arrangements. Review upcoming agreements and coordinate the relevant administration. Gather pricing and information ...

Design solutions. Build trust. Create effortless customer experiences. At The HBP Group, we believe great technology should make life easier...not more complicated. We're looking for an experienced IT Solutions Presales Engineer to join our Commercial team. This is an exciting opportunity for someone who combines deep technical expertise … with commercial awareness and exceptional communication skills. You'll work alongside Sales, Professional Services and Service Desk teams to design innovative IT solutions that help our customers achieve their business goals while delivering an effortless customer experience. Ifyou'repassionate about technology, enjoy solving complex business challenges and want ...

referrals, maintain accurate records and help ensure information reaches the right clinical teams safely and efficiently. This role is ideal for someone with excellent customer service skills, compassion, attention to detail and the ability to remain calm when dealing with sensitive or urgent situations. This vacancy is being … offered on a permanent basis, with both full-time (37.5 hours per week) and part-time opportunities available. The service operates Monday to Sunday, 07:30-18:30, 365 days a year, including Bank Holidays. Weekend and Bank Holiday working forms part of the rota, with appropriate NHS enhancements ...

implementation of specialist air flow systems. With a range of leading clients across most UK universities, hospitals and biomedical research facilities, they are hugely customer centric and are experiencing significant growth. They are looking for a Field Service Engineer to be based in or around the Milton Keynes … this and when the role involves nights away this will be covered by the company. Reporting into the Technical Services Department Manager the Field Service Engineer will provide field and site based Planned Preventive maintenance support of specialist products. As Field Service Engineer you will deliver a consistently ...

implementation of specialist air flow systems. With a range of leading clients across most UK universities, hospitals and biomedical research facilities, they are hugely customer centric and are experiencing significant growth. They are looking for a Field Service Engineer to be based in or around the Milton Keynes … this and when the role involves nights away this will be covered by the company. Reporting into the Technical Services Department Manager the Field Service Engineer will provide field and site based Planned Preventive maintenance support of specialist products. As Field Service Engineer you will deliver a consistently ...

projects. The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts. The successful candidate will work closely with … wider sales function to ensure customers receive a responsive, professional, and consistent service. This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment. Ideal candidates ...

Technical Project Manager will play a key role in taking customer projects from initialopportunity and technical specification through to implementation,deliveryand customer sign-off. Working closely with our Sales, Engineering, Operations, Product and Customer Service teams, you will ensure projects are clearly scoped, technically achievable, commerciallyviableand … delivered on time. A key element of the role will becustomer-facing technical support. You willregularly workalongside our Sales team in customer meetings, helping to understand technical requirements,demonstratesolutions, answer technicalquestionsand build confidence in the proposed solution. You will therefore need to be comfortable not only managingprojects, butalso representingParksafeGroup ...

Service Desk Engineer Location: Cheltenham – On-site Salary: £27,500 – £32,000 per annum Job Type: Permanent, Full-Time About the Role Our client is a well-established organisation with a varied and business-critical IT environment supporting users across multiple sites and remote locations. They are looking … experienced IT Service Desk Engineer to join their IT Services team, providing professional and customer-focused 1st and 2nd line technical support. This is a hands-on role covering everything from desktop and hardware support through to networking, Microsoft technologies, telephony, AV and wider infrastructure. What ...

client, an international IT/Telecom service providers throughout the world, is currently recruiting an IT Support Engineer to join their professional and international team. The job holder is to work as a support engineer (shift) at IT Operation Centre, act as the 1st and 2nd level support … Operators, third-parties, and other related organisations. Job description Manage a variety of IoT/Network (Data, Voice, Mobile services) alerts/reports and customer fault calls from internal technical divisions & customers (service portal/ticket system/email/telephone). Update trouble ticket systems and customer ...

leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts … People Services function Oversee colleague support and onboarding services , ensuring enquiries, cases and new starter activity are managed efficiently, accurately and in line with service standards Use data, feedback and insight to improve service performance, simplify processes and enhance colleague satisfaction across all support channels Partner with ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Help Desk team in the Business Services (BSC) team to ensure all the scoped Services across their lifecycle are managed appropriately across all customer groups. You will work to resolve most commonly reported issues and pass on other more complex issues. You will direct, control and address all transactional … training, enquiries and cancellations · Providing guidance and support on employee finance-related queries, resolving issues and escalating complex cases · Supporting users on finance self-service transactions, accurately tracking and documenting inquiries and resolutions · Escalating complex queries to the Service Management Team Lead, keeping customers informed of progress ...

seeking a proactive and customer-focused Assistant IT Support Analyst to join our growing IT team. This position is ideal for someone who has already gained around 6 months+ IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship … programme. As part of our IT Service Desk team, you will provide first-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while ...

businesses across the UK with innovative technology solutions including cloud telephony, IT services, CCTV & security, mobiles, connectivity and energy solutions. Known for delivering outstanding customer service, we proudly maintain a near five-star Trustpilot rating alongside ISO 9001, 14001 and 27001 accreditations. As our customer base continues … Doing As part of our Sales Administration team, you’ll help keep our sales operation running smoothly while delivering an exceptional customer experience throughout the client journey. Key responsibilities include: Supporting the sales team with day-to-day administration and coordination Processing and confirming new customer orders Raising ...

ensure installations are completed to a high standard. Work closely with customers and project teams to ensure installations meet the required specification and customer expectations. Complete installation paperwork, commissioning documentation and site reports accurately and within required timescales. Ensure all work is completed in accordance with relevant industry standards … company procedures and Health & Safety legislation. Provide a professional and customer-focused service while representing the company on customer sites. Liaise with management and customers regarding any technical issues, project requirements or additional works identified on site. Qualifications and requirements for the Fire & Security Installation Engineer: Minimum ...

SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software … network-related issues Documenting all incidents, service requests, and resolutions accurately and thoroughly Escalating complex issues to the appropriate teams or senior analysts as needed Collaborating with other IT teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning ...

solution(s), orchestrating relationships as required. Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer … partnership with assigned Account Executive and Solution Consultant, present our CRMWorkflows offering directly to prospects, customers, partners and at industry events and seminars Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition Prospect qualification and the development of new sales opportunities ...

during a period of growth and technological change. The role will work directly with customers to build lasting partnerships, deliver a high standard of service and support mutual commercial success. The successful candidate will be motivated, customer-focused and commercially minded, with strong interpersonal skills and a genuine … passion for customer service. They will be committed to process enhancement, continuous improvement and customer satisfaction while developing their career within account management. REQUIREMENTS Manage a portfolio of assigned accounts, acting as the primary point of contact for customers and ensuring a consistently high standard of service ...