651 to 675 of 1,954 Customer Service Jobs in the UK excluding London

Fi, VPN and Backup Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. Tracking work tickets on ITIL based ticketing system like Service Now. Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. Performs repairs on computers, laptops, printers and any other authorized peripheral equipment Coordinates with IT vendors … and ensures the site is up an running. Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site. Improves and maintains customer and employee satisfaction Performing asset inventory activities as needed Create documentation for processes and procedures of day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues … Reimaging computers/hard drives/etc. Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network More ❯

Fi, VPN and Backup Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. Tracking work tickets on ITIL based ticketing system like Service Now. Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. Performs repairs on computers, laptops, printers and any other authorized peripheral equipment Coordinates with IT vendors … and ensures the site is up an running. Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site. Improves and maintains customer and employee satisfaction Performing asset inventory activities as needed Create documentation for processes and procedures of day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues … Reimaging computers/hard drives/etc. Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network More ❯

Fi, VPN and Backup Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. Tracking work tickets on ITIL based ticketing system like Service Now. Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. Performs repairs on computers, laptops, printers and any other authorized peripheral equipment Coordinates with IT vendors … and ensures the site is up an running. Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site. Improves and maintains customer and employee satisfaction Performing asset inventory activities as needed Create documentation for processes and procedures of day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues … Reimaging computers/hard drives/etc. Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network More ❯

2nd/3rd Line IT Support Engineer About the Role An exciting opportunity has arisen to join a fast-growing technology consultancy and managed service provider. This is not a traditional support role; we place customer service at the heart of everything we do, and we are looking for someone who shares that passion. This position is … issues and delivering high-quality technical solutions. You will work across a wide range of technologies, from on-premise infrastructure to cloud environments, while contributing to key projects and service improvements. While some client site travel will be required, we offer a flexible hybrid working model with 1-2 days per week in the office. Key Responsibilities Provide escalation … support for 1st and 2nd Line engineers and handle complex Service Desk requests. Perform onsite support, installations, and troubleshooting where remote resolution is not possible. Take ownership of Service Desk innovation and continuous improvement initiatives. Create and maintain support processes, technical documentation, and internal procedures. Liaise with third-party vendors to triage and resolve support issues. Manage support More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Dont miss out More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don t miss More ❯

fantastic clients, and an excellent working environment. Committed to delivering high-touch IT support to the property sector, specifically skyscrapers , our aim is to provide the highest levels of service coupled with a great working environment. Overview of the position: The Business Development Coordinator, is a pivotal role within our dynamic team, This individual will champion our core values … of flexibility, quality, knowledge, and teamwork, orchestrating our 24/7/365 service delivery Job Description We are looking for a highly motivated Business Development Coordinator to join our Sales team. In this role, you will be responsible for supporting the sales team with day-to-day sales administration and customer service duties. Your main responsibilities … The ideal candidate for this position should possess: Consistency and methodical approach to work Willingness to listen, learn and improve Understanding of sales principles and ability to deliver excellent customer experience Attention to detail and high degree of professionalism Problem-solving skills and a good sense of humour What do we expect from you Positive attitude Excellent t elephone More ❯

platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across all levels of the business. What We’re Looking For We’re looking for someone with a solid foundation in IT support and More ❯

platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across all levels of the business. What We re Looking For We re looking for someone with a solid foundation in IT support and More ❯

platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across all levels of the business. What We’re Looking For We’re looking for someone with a solid foundation in IT support and More ❯

platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across all levels of the business. What We’re Looking For We’re looking for someone with a solid foundation in IT support and More ❯

platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across all levels of the business. What We’re Looking For We’re looking for someone with a solid foundation in IT support and More ❯

Full UK driving licence is required A long-standing IT business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support Engineer (primarily focused on the Microsoft platform). Working alongside a small team you will … work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Senior Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and Intune. Deliver IT projects (e.g. email migrations, Intune deployments, firewall … client expectations and ensuring timely resolution of issues to their satisfaction. Senior Technical Support Engineer Experience Required: Similar experience working in a MSP Excellent communication (verbal and written) and customer service skills. Extensive experience delivering IT support via remote and on-site methods. Expert knowledge of Microsoft 365 suite (including Exchange Online, SharePoint, OneDrive, Teams, Intune, Azure AD More ❯