Customer Service Jobs in the UK excluding London

701 to 725 of 2,106 Customer Service Jobs in the UK excluding London

Field Service Engineer

Newcastle upon Tyne, Tyne & Wear, United Kingdom
Rapid Resource Limited
Field Service Engineers We are excited to offer an opportunity for skilled engineers to join us on a flexible pay-per-hour basis, supporting ATM First Line Maintenance (FLM) activity. What we’re looking for - Passing a Pre Employment Screening Level 4 is essential - Previous ATM experience is desirable but not required – full training will be provided. - Flexibility to … your own vehicle and a full UK driving licence. - Own an Android smartphone - Supply your own hand tools Skills and Experience Required - Strong background in electromechanical or IT field service engineering. - Ability to work with networked devices, routers, and cabling. - Competence in the installation, deinstallation, and commissioning of ATMs or similar equipment. - Excellent diagnostic and fault-finding skills, with … the ability to resolve issues quickly under pressure. - Knowledge of basic PC hardware, software loading, and configuration. - Comfortable using hand tools, testing equipment, and diagnostic software. - Strong customer service and communication skills, representing the company professionally on-site. - Ability to work independently, managing time and priorities effectively. - Willingness to travel locally within your allocated region. Desirable Skills - Prior More ❯
Employment Type: Contract
Posted:

IT Support Analyst - 1st/2nd Line, AD/GP, O365 c.30k

Maidstone, Kent, England, United Kingdom
Comtecs Ltd
tickets and processes on the desk supporting clients across the UK. You will provide user and technical support over the phone, remotely and at the desktop providing high quality customer service at all times. You will work within a small team of IT Helpdesk Engineers and take a lead role where appropriate. As such you will gain a … or 2nd line desktop support engineer in any professional office based environment such as a marketing agency, accountancy practice, construction firm, engineering consultancy, manufacturing company or other IT Managed Service Provider, or similar technical services environment. You will be looking for an opportunity to mix your support work with project work and gain further experience of a range of More ❯
Employment Type: Full-Time
Salary: £26,000 - £30,000 per annum
Posted:

Field Service Engineer

Manchester, North West, United Kingdom
Flexicruit Limited
Field Service Engineer £30,000 per annum Covering: Manchester and surrounding areas Full-time | Permanent | Monday to Friday, 8:30 am 4:30 pm Are you an experienced Field Service Engineer with a passion for technology and improving healthcare environments? Were hiring a skilled engineer to install and maintain nurse call systems across hospitals and care homes in … call systems are fully operational, supporting healthcare teams in delivering high-quality care. This is a field-based position that combines hands-on work, technical problem-solving, and excellent customer service. Key responsibilities include: Installation, maintenance, and servicing of nurse call systems at client sites Diagnosing and repairing faults quickly and effectively Performing routine inspections and preventative maintenance Providing … years experience in a field-based engineering role Qualification in electronics, electrical engineering, or software-related discipline Full UK driving licence Strong troubleshooting and technical skills Good communication and customer service abilities Flexibility to travel across regions and stay overnight when required Whats in it for You: Company van, tools, laptop, mobile phone, uniform, and expense card provided More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Field Service Engineer

Reading, Berkshire, South East, United Kingdom
Flexicruit Limited
Field Service Engineer £30,000 per annum Covering: Berkshire, Buckinghamshire, and Hertfordshire Full-time | Permanent | Monday to Friday, 8:30 am 4:30 pm Are you an experienced Field Service Engineer with a passion for technology and improving healthcare environments? Were hiring a skilled engineer to install and maintain nurse call systems across hospitals and care homes in … call systems are fully operational, supporting healthcare teams in delivering high-quality care. This is a field-based position that combines hands-on work, technical problem-solving, and excellent customer service. Key responsibilities include: Installation, maintenance, and servicing of nurse call systems at client sites Diagnosing and repairing faults quickly and effectively Performing routine inspections and preventative maintenance Providing … years experience in a field-based engineering role Qualification in electronics, electrical engineering, or software-related discipline Full UK driving licence Strong troubleshooting and technical skills Good communication and customer service abilities Flexibility to travel across regions and stay overnight when required Whats in it for You: Company van, tools, laptop, mobile phone, uniform, and expense card provided More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Customer Helpdesk Advisor

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Focus Resourcing Group
Our client is looking for a friendly, customer focused candidate to join them on a Permanent basis as a Customer Helpdesk Advisor. You will be joining a friendly & supportive Helpdesk team, to answer customer calls, supporting them with queries and remote tech support. Someone with strong customer service or contact centre based experience, plus a … faults logged on equipment. Keeping customers informed at all times of progress of work. Report escalations to relevant departments. Update internal system to ensure smooth communication between departments. Document customer specific information. Skills & Experience: Good attitude and communication style when dealing with customers. Strong verbal and written communication skills. Competent PC user including Microsoft package. Good understanding of technology … IT. Able to build rapport with customers. Access to own vehicle due to location. Benefits: 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension, discounted gym membership. If you feel you have the experience and drive to succeed in this role, apply today! We expect More ❯
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Customer Helpdesk Advisor

Cardiff, South Glamorgan, Wales, United Kingdom
Focus Resourcing
Our client is looking for a friendly, customer focused candidate to join them on a Permanent basis as a Customer Helpdesk Advisor. You will be joining a friendly & supportive Helpdesk team, to answer customer calls, supporting them with queries and remote tech support. Someone with strong customer service or contact centre based experience, plus a … faults logged on equipment. Keeping customers informed at all times of progress of work. Report escalations to relevant departments. Update internal system to ensure smooth communication between departments. Document customer specific information. Skills & Experience: Good attitude and communication style when dealing with customers. Strong verbal and written communication skills. Competent PC user including Microsoft package. Good understanding of technology … IT. Able to build rapport with customers. Access to own vehicle due to location. Benefits: 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension, discounted gym membership. If you feel you have the experience and drive to succeed in this role, apply today! We expect More ❯
Employment Type: Full-Time
Salary: £23,810 per annum
Posted:

Fire and Security Engineer

Reading, Oxfordshire, United Kingdom
Infinity Resource Solutions
Fire and Security Service/Installation Engineer Covering Reading surrounding areas Up to £45,000 doe Company Van, Overtime, Holidays Fire and Security Engineer required, based in Reading or close to. We are looking for individuals with the following skills and experience: • Knowledge of intruder alarms Extensive Knowledge of fire alarms • Fire alarm installation and service experience • Excellent … customer service skills • CCTV IP knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving licence We are a well-established organisation in the Fire and Security industry. We offer a wide range of services including design, maintenance and installation of Fire systems, CCTV, and Access Control. Due … to planned growth within the installation and service department, we are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers based in Reading. Benefit Include: Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave If you are looking for a new challenge and want to work for a forward More ❯
Employment Type: Permanent
Salary: GBP 32,000 - 45,000 Annual
Posted:

Graduate IT Engineer

Slough, Berkshire, United Kingdom
Jam Management Consultancy ltd
SaaS, Cloud, AI, Machine Learning, IOT, NLP, Data, Telecoms, Technology As a Graduate IT Engineer, you will Deliver exceptional technical support from first contact through to resolution. Work with customer-facing tech teams to help configure and provision cloud-based communication services. Gain hands-on experience in a real-world, fast-moving technical environment. Key Responsibilities of a Graduate … IT Engineer Service Configuration Set up and configure customer omni-channel cloud communication services. Manage telephony and digital communication infrastructure for enterprise clients. Project Delivery & Coordination Handle multiple concurrent provisioning projects effectively. Track progress and ensure technical tasks are completed efficiently. Prepare and execute test plans for storm® cloud services, adapting to specific customer needs. Communication & Collaboration … Liaise with Project Managers to ensure timely delivery. Communicate clearly with internal teams and clients, no technical jargon. Interpret customer orders and resolve any account or order-related queries. What our clients are Looking For in the Graduate IT Engineer, A Bachelor's Degree (2:1 or above) in a STEM subject (e.g. Computer Science, Engineering, Math's, Physics More ❯
Employment Type: Permanent
Salary: £35000 - £38000/annum
Posted:

Spanish speaking Regulatory Administrator and Client Support Officer

London, South East, England, United Kingdom
Language Matters
a difference to the environment. Profile: Required to be fluent in Spanish, written and spoken Additional fluency in English, both written and spoken Previous experience in client facing roles, customer support or customer service within a large/international institution, governmental, regulatory or otherwise Previous skills in organisation, administration, project coordination or data entry are essential Exceptional More ❯
Employment Type: Full-Time
Salary: £34,000 per annum
Posted:

CRM Developer

Hedge End, Hampshire, United Kingdom
Deerfoot Recruitment Solutions Limited
materials and provide technical support to end users, ensuring smooth adoption of new features and enhancements. Key skills & experience: Strong hands-on experience with Microsoft Dynamics 365 CRM (Sales, Customer Service, Marketing, Field Service) Proficiency with the Power Platform (Power Apps, Power Automate, Power BI) Experience in custom workflows, plugins, and integrations Knowledge of C#, .NET, JavaScript More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CRM Developer

Southampton, Hampshire, South East, United Kingdom
Deerfoot Recruitment Solutions
materials and provide technical support to end users, ensuring smooth adoption of new features and enhancements. Key skills & experience: Strong hands-on experience with Microsoft Dynamics 365 CRM (Sales, Customer Service, Marketing, Field Service) Proficiency with the Power Platform (Power Apps, Power Automate, Power BI) Experience in custom workflows, plugins, and integrations Knowledge of C#, .NET, JavaScript More ❯
Employment Type: Permanent
Posted:

Head of Business Systems

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
Fruition Group
Required Skill and Experience Proven experience as a Business Systems Manager (or equivalent senior role), within a mid-large organisation. Strong knowledge of Dynamics - CRM process design, forecasting, pipeline, customer service or field service modules. Business Central SharePoint/Teams - document management, collaboration, and Intranet solutions. Track record of delivering business outcomes and measurable ROI through enterprise More ❯
Employment Type: Permanent
Salary: GBP 60,000 - 65,000 Annual
Posted:

Scheduler

Edinburgh, Midlothian, United Kingdom
HAYS
expected to follow a clearly defined process for these requests. Experience in the following areas would be preferable: Ability to work as part of a team Take ownership of customer hardware request and break-fix incidents Scheduling and manage an engineer's workload Deal with customer escalation and escalate up when required Able to multitask and plan schedules … Great customer service skills Accuracy and attention to detail are paramount. Ability to work under their own initiative Excellent communication skills Ability to work under pressure within a fast-moving customer environment Experience of ServiceNow IT Service Management Platform Next StageConversation with recruiter to assess suitability. Start DateASAP Interested in applying? Just reply with an up More ❯
Employment Type: Contract
Rate: GBP 18 Hourly
Posted:

Cat Cabling Engineer

Maidenhead, Berkshire, England, United Kingdom
Healthy Careers
provider of bespoke managed IT, communication, and network security solutions, supporting businesses of all sizes for over 10 years. Due to continued expansion and increasing demand from a diverse customer base, we are seeking a Field Service Engineer to join our team. Job Profile We are looking for a skilled Field Service Engineer with proven experience in … CAT cabling installation, testing and troubleshooting, ideally within an IT environment.This is a field-based role requiring strong technical expertise, attention to detail and a customer-focused approach. Applicants must be within commuting distance of Maidenhead and willing to travel to client sites within approximately one hour of the office. Key Responsibilities Provide onsite technical support, troubleshooting, and maintenance … a primary part of the role Install, configure, and support IT hardware, software, and network systems Collaborate with internal teams to escalate and resolve complex issues efficiently Deliver excellent customer service, ensuring client satisfaction Maintain accurate documentation for all work completed Ensure systems and services consistently meet SLAs and client expectations Skills & Experience Hands-on experience with CAT More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

Entry LeveI T Field Service Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
Sanderson Recruitment
will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break … in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system real … time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic More ❯
Employment Type: Contract
Rate: £125 - £128 per day
Posted:

Hardware Field Service Engineer - Entry Level

Leicester, Leicestershire, East Midlands, United Kingdom
Sanderson Recruitment
will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break … in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system real … time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic More ❯
Employment Type: Contract
Rate: £100 - £130 per day
Posted:

Technical Support Consultant

Huddersfield, West Yorkshire, England, United Kingdom
Aindale KTD
Pension* Close to town centre/bus station/train station Free Car Parking Attendance Bonus Scheme* Sick pay Scheme* 22 days holiday Bank Holidays, increasing with length of service to a max of 30 days *after a qualifying period. About the Role: On a day-to-day basis, you will be involved in the investigation and resolution of … customer and internal support requests. In doing this, you will be responsible for providing a high-quality level of service to both internal and external customers alike and be able to identify and solve issues alongside the existing Technical Services team, who themselves specialise in the support & maintenance of our clients. You must have excellent communication skills and … and organisational skills Always maintaining client confidentiality and security Ability to follow strict process and procedures Desirable – knowledge of the Cyber Essentials scheme Personal qualities: Organised, Reliable and trustworthy Customer Service Driven Good problem-solving skills Good timekeeping Attention to detail Ability to work individually and as part of a team Strong interpersonal and communication skills key An More ❯
Employment Type: Full-Time
Salary: £26,400 - £35,000 per annum
Posted:

Business Development Executive

Brighton, East Sussex, England, United Kingdom
Pareto
Managers to visit customers for a face-to-face meeting or virtual appointments. Build and maintain strong relationships with your personal book of clients through regular contact and impeccable customer services. Provide excellent customer service and represent the company brand positively. Manage and maintain the company CRM system, ensuring all sales-related activity is input accurately and More ❯
Employment Type: Full-Time
Salary: £25,000 - £40,000 per annum
Posted:

IT Technician - Education experience required

Smethwick, West Midlands, England, United Kingdom
Office Angels
processes to ensure vital information is safe. User Management: Manage user accounts and permissions using tools like Microsoft Azure Active Directory, ensuring our users have the access they need. Customer Service: Maintain a customer-focused approach, ensuring that every user receives timely and effective support. Your friendly demeanour will make a world of difference! Why Join Us More ❯
Employment Type: Contractor
Rate: £13.54 per hour
Posted:

Cloud Infrastructure Engineer

Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
tasks. The role also includes mentoring team members and providing occasional 3rd line technical support to internal and external users, ensuring incidents are resolved professionally and in line with service level commitments. This position offers the opportunity to explore and implement optimal solutions for users while developing technical skills through exposure to a wide range of technologies. Key Responsibilities … out-of-hours work for deployments and integrations. Execution of live changes via approved change management procedures. Mentoring and guidance to users and colleagues. Relationship management with third-party service providers. Ownership of incidents and requests, escalating when necessary. Job Requirements: Exceptional customer service skills. Minimum 3 years’ experience in a similar role. Full UK driving licence More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

Support Consultant - Hybrid

Fleet, Hampshire, South East, United Kingdom
Hybrid / WFH Options
ErecruitSmart
evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do! Are you passionate about delivering exceptional customer support and solving complex software issues? Do you thrive in a collaborative environment, building strong relationships with customers and colleagues alike? If so, we'd love to hear from … you! To apply for the role of Sage X3 Support Consultant you must have: 1. Customer support experience in resolving software issues 2. Experience of Sage X3 customer support 3. The right to live and work in the UK on a permanent basis About the role Our client is looking for a dedicated Support Consultant to join their … manage support calls effectively, addressing quick wins and urgent issues as they arise Log and maintain accurate, detailed records for all support interactions from start to finish Advocate for customer satisfaction, contributing to retention and long-term business growth Document root causes and resolutions clearly to support knowledge sharing and future troubleshooting Spot recurring issues and work with the More ❯
Employment Type: Permanent, Work From Home
Posted:

Support Consultant - Hybrid

Southampton, Hampshire, United Kingdom
Hybrid / WFH Options
ErecruitSmart
evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do! Are you passionate about delivering exceptional customer support and solving complex software issues? Do you thrive in a collaborative environment, building strong relationships with customers and colleagues alike? If so, we'd love to hear from … you! To apply for the role of Sage X3 Support Consultant you must have: 1. Customer support experience in resolving software issues 2. Experience of Sage X3 customer support 3. The right to live and work in the UK on a permanent basis About the role Our client is looking for a dedicated Support Consultant to join their … manage support calls effectively, addressing quick wins and urgent issues as they arise Log and maintain accurate, detailed records for all support interactions from start to finish Advocate for customer satisfaction, contributing to retention and long-term business growth Document root causes and resolutions clearly to support knowledge sharing and future troubleshooting Spot recurring issues and work with the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Consultant - Hybrid

South East, United Kingdom
Hybrid / WFH Options
ErecruitSmart
evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do! Are you passionate about delivering exceptional customer support and solving complex software issues? Do you thrive in a collaborative environment, building strong relationships with customers and colleagues alike? If so, we'd love to hear from … you! To apply for the role of Sage X3 Support Consultant you must have: 1. Customer support experience in resolving software issues 2. Experience of Sage X3 customer support 3. The right to live and work in the UK on a permanent basis About the role Our client is looking for a dedicated Support Consultant to join their … manage support calls effectively, addressing quick wins and urgent issues as they arise Log and maintain accurate, detailed records for all support interactions from start to finish Advocate for customer satisfaction, contributing to retention and long-term business growth Document root causes and resolutions clearly to support knowledge sharing and future troubleshooting Spot recurring issues and work with the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Desk Support Engineer - French speaking

London, South East, England, United Kingdom
FRENCH RESOURCES
Help Desk Support Engineer: Providing first and second-line technical support for hardware, software, network, and system issues. Troubleshooting and resolving IT problems efficiently, with a strong emphasis on customer service and a "can-do" attitude. Acting as the IT representative across all bases UK/FR/BE/NL - primarily based in the UK Travelling to … and perform routine maintenance and upgrades. Assisting with onboarding/offboarding employees, including configuring devices and access permissions. Collaborating with central IT teams and local stakeholders to ensure smooth service delivery. Thinking outside the box to deliver creative, timely solutions to unique problems in a fast-paced hospitality environment. PROFILE: Fluent in French and in English with strong communication … skills, Dutch will be a plus Previous experience in an IT Help Desk or Support Engineer role, ideally within a customer-centric or hospitality setting. Strong technical knowledge of Active Directory, Microsoft Windows, Office 365, hardware (laptops, printers, mobile devices), and networking fundamentals. Knowledge of ITIL practices and/or ticketing systems, of Microsoft Intune for device management, of More ❯
Employment Type: Full-Time
Salary: £38,000 - £43,000 per annum
Posted:

IT Support Apprentice (Innovate Healthcare Services)

LAKIN ROAD, WARWICK, England
INNOVATE HEALTHCARE SERVICES LTD
best practice as directed by their supervisor. To understand and adhere to company policies and procedures in their work area. To undertake duties to meet the needs of the service and work within established service level agreements. To adhere to monitoring, compliance, and audit procedures. To assist in business application support within their work area and undertake tasks … stakeholders, providing professional advice and assistance while maintaining effective relationships. Technical & Operational Duties: Assist with IT support tasks, troubleshoot issues, follow procedures, and contribute to improving business processes and service delivery. Learning & Compliance: Stay up to date with systems and applications through training, while adhering to company policies, data protection regulations, and security standards. Training Following successful completion of … the course, there would be an opportunity for a permanent position on our Service Desk. Apprenticeship Standard Information communications technician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Monday to Friday. Shifts to be confirmed. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 26th September 2025 Start Date Monday, 6th October 2025 Desired Skills More ❯
Employment Type: Advanced Apprenticeship
Salary: £25,147 a year
Posted:
Customer Service
the UK excluding London
10th Percentile
£24,500
25th Percentile
£25,750
Median
£30,000
75th Percentile
£37,500
90th Percentile
£49,032